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How Marketing is Changing in the 21st Century
Marketing has changed dramatically in the last 20 years, and the pace of change isn’t likely to slow down. Keeping up doesn’t mean jumping on every short-term trend, but instead being aware of the long-term changes and adapting your marketing accordingly.
As a small business owner, what are some of the changes you need to make to keep your marketing relevant in the 21st century? Let’s take a look.
A Focus on Customer Experience
People have never liked ads that interrupted their activities, but in the 21st century they rarely even respond to these kinds of ads anymore. Technology has given consumers a lot more control over the content they consume, and over-exposure has also created ad blindness.
Today’s marketing, in order to be effective, needs to create an experience the customer enjoys....







































































































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