Friday, September 24Digital Marketing Journals

ai-chatbot

Instagram AI Chatbots Will Be Sellers while Products Will Be Services | by BRAIN [BRN.AI] CODE FOR EQUITY | Aug, 2021
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Instagram AI Chatbots Will Be Sellers while Products Will Be Services | by BRAIN [BRN.AI] CODE FOR EQUITY | Aug, 2021

Although intelligent agents have been extensively reported in both the specialized media and mass media, the communication and marketing areas of most brands haven’t used them widely yet. Some brands use smart agents or assistants in their customer service and in relation to consumers, but it’s still in its early days.This technology will be predominant soon, not only in relations between customers and companies but also in the transformation of products into new services for consumers.The way that artificial intelligence interacts with “consumer experience” is of critical importance for marketers.According to Cukier (2021), the core quality of AI is that it can exceed human capabilities, allowing radical improvements in products and services, thus improving the consumer experience, pro...
Implementing chatbot helps in monitoring consumer data gaining insights | by Roger Brown | Jul, 2021
ai bot, ai chat, ai chatbot, ai-chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots-customer-service, conversation with ai, creating chatbots, robot chat

Implementing chatbot helps in monitoring consumer data gaining insights | by Roger Brown | Jul, 2021

What is Chatbot and how it Works?With the evolution of digitalization, people are now well-connected with each other through various modes of communication on different devices like computers/laptops, smartphones, and other electronic equipment. Companies are also taking advantage of such digital platforms and developing more robotic customer service centers to help users and solve their queries as per their needs and feasibility with a quick response time.Artificial intelligence (AI) and Machine Learning (ML) based business applications are now widely accepted at all types of AI-enabled devices and machines like smart devices, drones to self-service kiosks and self-driving vehicles, etc. With the time being, people are becoming more habitual at the same time comfortable with AI and its...
Appointment Booking Chatbot for Hospitals / Clinics | by Pragnakalp Techlabs | Jul, 2021
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Appointment Booking Chatbot for Hospitals / Clinics | by Pragnakalp Techlabs | Jul, 2021

This pandemic has really taught us so many lessons. Among all the bad things that happened during these terrible times, one thing that proved to be a savior to mankind is the innovation and investment done in the Healthcare IT sector. After the contribution of our frontline workers, Healthcare IT has proved to be the biggest asset a country would ask for.The last few years have been the most encouraging when it comes to innovation in the Healthcare IT sector. Be it telemedicine, Video consultation, Online pharmacies, or rather the entire digital ecosystem of Healthcare. Those innovations came to the rescue in the tough times and now it seems to become increasingly prevalent in different healthcare environments in order to increase the efficiency, quality of care delivered and help reduc...
10 Reasons No-Code AI Chatbot Is Going to Be Big in 2022 | by Ashok Sharma | Aug, 2021
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10 Reasons No-Code AI Chatbot Is Going to Be Big in 2022 | by Ashok Sharma | Aug, 2021

SourceA conversational platform strategy not only entices customers but also ensures an effective solution for employees and partners. Everyone is aware that Chatbots use artificial intelligence to impersonate human conversations.With time, the technology has updated, and it now offers advanced solutions with improved AI-enabled language capabilities. By the year 2022, more than 70% of skilled workers will interact on these platforms daily. AI Chatbots in business is the smartest way to interact with customers.Companies today look at customer satisfaction as a crucial element in conversational AI technology that assumes importance in a skilled manner. As a result, chatbots are a viable adoption to AI, and more than 40% of millennials use chatbots to connect to different businesses.But f...
Chatbots Powered by Conversational AI for Enterprises | by Nuacem AI | Jul, 2021
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Chatbots Powered by Conversational AI for Enterprises | by Nuacem AI | Jul, 2021

Conversational AI for EnterprisesChatbot space is diverse and there is a huge list of chatbots that are being used in various areas. Recently, Enterprise chatbots are picking up popularity and are the newest AI chatbot that is receiving wide attention.Till now, you might have heard about AI chatbots for customer service that responds to users’ queries and routes requests to agents.Think the same but replace the customers with employees of an organization and you basically would get an enterprise chatbot.There are a lot of advantages for enterprise chatbots, but there are many challenges too. In this Guide, let us discuss all the important aspects of Conversational AI Chatbots for an enterprise.We start with a brief discussion of what chatbots are and how they work, then understand clear...
The FUTURE of Conversational Marketing is NOW — How Chatbots Can Scale and Automate your Customer Experience? | by WotNot | Jun, 2021
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The FUTURE of Conversational Marketing is NOW — How Chatbots Can Scale and Automate your Customer Experience? | by WotNot | Jun, 2021

IntroductionOver the past few years, many businesses and companies have reaped the benefits of technological advancements, especially in the field of Artificial Intelligence. 86% of companies agree that AI will be an established and recognized technology in their firms in 2021.As a result of these advancements, customers have increased their expectations too. With all the industries going behind a screen, where everything is available at the click of a button, the only thing that lacks from making the customer experience whole is a personalized touch.Customers expect to get instant solutions to their problems and queries rather than having to wait even a few minutes for it. Businesses lose almost 75% of their customers due to long waiting hours.A chatbot for a website uses the power of ...
Insurance Chatbot | The success story of 3 largest companies | by Engati | Jun, 2021
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Insurance Chatbot | The success story of 3 largest companies | by Engati | Jun, 2021

Life can come at you in unpredictable ways, and having yourself safely insured is always a smart investment plan. The core of any insurance plan is to provide you with protection. Making small investments in insurance can provide you with financial security in advance. Now, with technological advancements and messaging platforms growing popular, the insurance sector has seen a significant surge in the way it has been running all along. Insurance is a data-driven sector and in the last many years, data corruption has been a persistent problem in this sector. Hence, AI-driven chatbots are a boon!Making use of chatbots in the insurance sector, companies have been able to uplift their services, communication, efficiency, and customer support. So in this blog, let’s dig a little deep into ho...
9 tips to write the perfect chatbot script! | by Engati | Jun, 2021
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9 tips to write the perfect chatbot script! | by Engati | Jun, 2021

In December 2018, the sci-fi series Black Mirror released Bandersnatch. Much like the choose-your-adventures books we’ve grown up with, Bandersnatch was an interactive film where viewers make decisions for the main character, Stefan- who is designing his own interactive game. We start to see the framework of how to create a game in this genre. Starting from the pages of decision trees to the decision fatigue of having to come up with every alternative for each option.Choose-your-own-adventure genres of media are an elementary, low-tech version of interactivity, long before today’s complex open-world games were available. We now live in an environment where interactive interfaces are everywhere. Phones, laptops, smartwatches, tablets, chatbots, and televisions are integral parts of our d...
The 6 types of chatbots — Which one do you need? | by Engati | Jun, 2021
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The 6 types of chatbots — Which one do you need? | by Engati | Jun, 2021

A chatbot on an eCommerce website would be totally unlike the one for Banking. Just how we contrast in our personality and talents, the same goes for chatbots in their appearance and activities!In this blog, we’ll be touching upon what are the different types of AI chatbots, the different types of business chatbots, and their applications and their functionalities. This will give you a clear understanding as to how many types of chatbots are there and what would be the ideal chatbot type for your business!1. Menu/button-based chatbotsMenu/button-based chatbots are the most basic type of chatbots currently implemented in the market today. In most cases, these chatbots are glorified decision tree hierarchies presented to the user in the form of buttons. Similar to the automated phone menu...
Best 6 Chatbot Maker Platform to Build Your Chatbot | by BotPenguin | May, 2021
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Best 6 Chatbot Maker Platform to Build Your Chatbot | by BotPenguin | May, 2021

An automated response machine is not just an imagination, or things only can be seen in science fiction movies. With so much advancement in artificial intelligence, automation has seen a hike in the past decade.Chatbots are examples of how powerful ai has become in personal as well as professional space. More and more brands and businesses are taking advantage of using a chatbot to use its potential working for them on autopilot. To put it in numbers, there are over 30,000 on Facebook.Businesses learning about chatbots and their potential to benefit their business, the chatbot building market is also expanding. For a business or brand, it has provided options, but the confusion of having too many options is also frustrating. So here we bring you 6 chatbot platforms to ease up and help y...
Conversational AI is Transforming Real Estate Business
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Conversational AI is Transforming Real Estate Business

Conversational ai for Real EstateArtificial Intelligence reveals a vital role in the development process of conversational AI. With the advent of the digital platform, it’s time to revamp your business for the best customer engagement through conversational AI. Unlike monotonous Chatbots, in the conversational AI technologies customer appreciate using interactive responses using — chats, voice messages, natural language interfaces, and more. Gone are the days where realtors kept on moving from pillar to post to explain and close the deal.You have all the queries answered in one place through smart AI-powered bots. Over the past few years, there has been a collaborative effort by several realtors across the globe like Zillow, Trulia, and more to display as digital intermediaries in the r...
Conversational AI be More Popular in the Future
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Conversational AI be More Popular in the Future

Conversational AI in FutureToday we are surrounded by technology and gadgets. Our day starts with snoozing or if not lazy then turning off the alarm. Throughout the day numerous times, we check our mobile phones without any particular reason. Now Technology has become an essential commodity for all of us.This technology when introduced in the business as an attribute of Machine Learning, it literally took off. Technology had great advantages in every aspect of business and made living a lot more easy task for users.Technology grows with time, it just gets better and better day by day. Trends in technology just change on an almost daily basis. Nowadays on an hourly basis, we get an update. Business experts and CEOs find it difficult to meet up with technological trends. This is why Conve...
Automate Customer Service with Conversational AI in E-Commerce
ai, ai bot, ai chat, ai chatbot, ai-chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, conversational-ai, creating chatbots, ecommerce, robot chat

Automate Customer Service with Conversational AI in E-Commerce

conversational ai in e-commerceThanks to the internet, the world is more connected than ever before and businesses can easily reach their customers through the network. With more and more people using the internet to access the services, the demand for a better experience and problem resolution is increasing at a pace that it might be hard for businesses to reach the expectations.Highlights:It is Estimated that every year, 265 billion customer service requests are made and money as much as $1.3 Trillion is being spent to satisfy the customer requests. With E-commerce businesses are expanding into more spheres and increasing their customers, these queries and their complexities would only grow. With that, the cost for businesses to scale their customer services would also grow.You may ha...
Voice-Based Conversational AI Help you Improve your Business
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Voice-Based Conversational AI Help you Improve your Business

Voice-based Conversational AIBusiness is a complex entity. You exactly need to know about the components on which business actually works. Business is built upon the strong foundation of internal elements, external elements, operational structure, and intangible things. Among these four components, you can introduce your Voice-Based Conversational AI. Keep on reading to know more about these components and Voice-Based Conversational AI.Internal elements: internal elements of business include the values and principal of the business. You need to have a goal and vision to give direction to your business. To achieve those goals you must make a proper plan and strategies. Plans should be always monitored and decisions should be made accordingly. Metrics and measurements, risk prioritization...
Impact of Conversational AI on Human Resource Management
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Impact of Conversational AI on Human Resource Management

Conversational AI for HRConversational AI is transforming every facade of modern society, and it is changing how individuals loom their workplace experiences.As of now, most of the leading enterprises understood the impact of conversational AI and started implementing it in their workforce demographics, business models, and altering experiences anticipated by employees and customers.In an organization, every team will be very much familiar or get in touch with the HR team for various reasons like to know about their appraisal cycle, leaves left over, and so many other general queries.HR teams initially focused on record-keeping about the human resources in the organization. But, the view has evolved considerably in the last 30 years.As every human resource behaves differently, it’s chal...
Reinventing ITSM delivery through Conversational Automation
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Reinventing ITSM delivery through Conversational Automation

Conversational AutomationIn the world, most of the countries & cities are rapidly moving towards urbanization because of the latest technological advancements. Urbanization made the life of every individual very busy & intricate.To make lifestyle quite seamless, most of the individuals are attracting and moving towards instant things like instant food/messaging.As our personal lives are automating, don’t be surprised if employees expect the same thing in the work environment (IT service management solutions).Users are expecting enterprise services to be delivered instantly, in a channel or device of their preference, with a high grade of customization, and without walking/talking to the contact center.According to Gartner, an individual will have more conversations with virtual ...
Conversational AI Chatbots Are Transforming Businesses | The ChatC Group | by Stephanie Vautour | Dec, 2020
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Conversational AI Chatbots Are Transforming Businesses | The ChatC Group | by Stephanie Vautour | Dec, 2020

Conversational Artificial Intelligence (AI) is the technology behind the automated messaging of speech-enabled applications that offer human-like interactions. In other words, conversational AI can communicate like a human being. The tech recognizes speech and text, is able to identify multiple languages and responds in a way that mimics human conversation.Communication is important in any business, whether it’s between employees or from the business to a customer. Within each of these touchpoints is an opportunity for increased efficiency and a better understanding of what’s working and what isn’t in your business. You see, we’ve reached a place machines are able to understand the human intent behind chat messages and produce human language to respond.Conversational AI is drastically c...