Sunday, July 3Digital Marketing Journals

ai chatbot

Working & Collaborating with RPA Bots: Top 5 Ways to Succeed | by Ashok Sharma | Jun, 2022
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Working & Collaborating with RPA Bots: Top 5 Ways to Succeed | by Ashok Sharma | Jun, 2022

It is easy to get spooked by the fiction of robots taking over the human world when in reality robots being a part of the human workforce is great.Robotic process automation eliminates the barrier of employees’ need of performing mundane tasks and enables them to focus on other productive business activities.Working and Collaborating with RPA BotsIn this article, we are going to discuss the top 5 ways that keep you on the right track for RPA bots collaboration.But first, what are RPA bots?RPA bots are software robots that perform tasks in a digital environment. These bots aim to automate repetitive tasks and therefore, they are also known as the “digital workforce”.In traditional automation tools, software developers have to create a list of actions to automate the tasks and interface t...
Why the Metaverse Needs AI, and AI Needs the Metaverse | by Bot Libre | Jun, 2022
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Why the Metaverse Needs AI, and AI Needs the Metaverse | by Bot Libre | Jun, 2022

At Bot Libre we have always been developing artificial intelligence for the Metaverse, we just did not have a name for it. The Bot Libre AI engine has always been designed to have a mind with multiple senses, it’s just that with plain chat user interfaces, those senses could not be truly actualized. The Metaverse now provides a rich multi-sensory environment, and we are extremely excited to evolve the Bot Libre AI engine and platform to navigate the Metaverse.We are developing new 3D and VR apps and SDKs to integrate the Bot Libre platform with the evolving Metaverse. We are integrating Bot Libre’s NLP, vision, and spatial artificial intelligence algorithms into the Metaverse environment.The Metaverse is a term used to describe a new vision for the Internet as a decentralized 3D space. ...
Nvidia and kore.ai tie-up for Voice AI customer service. | by Tapaan Chauhan
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Nvidia and kore.ai tie-up for Voice AI customer service. | by Tapaan Chauhan

Conversational AI startup platform Kore.ai crosses $73.5 million series C funding round as Nvidia has added $3.5 million to their funding round. And this investment is indicating the sign of teaming up for the integration of Voice AI technology for customer service centers.Kore.ai has made its name by creating a wide virtual assistant platform to build, test and deploy voice and text-based customer service. As soon as their name spreads, the company claims to be a giant tech who has managed more than a billion interactions. However, the company has already funded $73.5 million where an extra of 3.5 million has been added by Nvidia. The investment has been made to tie up with kore.ai and work for advanced conversational Ai projects and platforms.According to Kore.ai, Nvidia Riva’s specia...
How to Create a AI Chatbot in Python Framework | by Devashish Datt Mamgain | Jun, 2022
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How to Create a AI Chatbot in Python Framework | by Devashish Datt Mamgain | Jun, 2022

Chatbots are software tools created to interact with humans through chat. The first chatbots were able to create simple conversations based on a complex system of rules. Using Flask Python Framework and the Kompose Bot, you will be able to build intelligent chatbots.In this post, we will learn how to add a Kompose chatbot to the Python framework Flask.Pre-requisites:You will need a Kommunicate account for deploying the python chatbot.Kommunicate is a no-code, hybrid chatbot platform that is built over a powerful Conversational AI system.Also, you will need Python and the Flask framework installed on your system. To read more info about the Flask framework, please follow this link.We will be using Flask in this tutorial. If you are looking to add Dialogflow chatbot to the Django framewor...
Early Access: This A.I. bot will write your emails for free | by Matt Schlicht | Jun, 2022
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Early Access: This A.I. bot will write your emails for free | by Matt Schlicht | Jun, 2022

Super simple. Works REALLY well.Hi everyone!I recently built an A.I. side project that writes your emails and more for free and in seconds (and it is REALLY good at it). I originally made this for myself, but once I started showing it to people it was clear that I should release it for everyone to use.So here we are!It’s called Octie, and you can sign up for free here: https://octie.aiOver 1,000 brands have already signed up for Octie, some that are small, and many that I bet you saw in a grocery store, or on TV, within the past 24 hours. They have used Octie to write thousands of emails, product descriptions, and more, and these have already been emailed and distributed to millions of people.All of this has happened within the past 7 days, it’s been very wild to watch.I hope you get as...
Twitter Bot Investigation. I started to dive into the shit show… | by Daryan Hanshew | Jun, 2022
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Twitter Bot Investigation. I started to dive into the shit show… | by Daryan Hanshew | Jun, 2022

I started to dive into the shit show that involves Twitter misleading Texans on the number of bots on the website. If you want to read all the details here’s the report, however I am uncertain how successful this attempt will be after a read through Exhibit C depending on the details that can get released.Note: If you look at the URL of that document why is a PDF file placed under a images directory, thought that was funny.Here we goBackgroundTwitter reported that roughly less than 5% of users on the platform are fake accounts. The reason for this investigation came from Elon Musk’s top priority of removing spam bots. However, the real reason is due to advertiser uncertainty of spending for advertisements. Understandably bots don’t represent potential customers which leads to hesitancy ...
Create Slack Bot Using Python Tutorial with Examples | by Pragnakalp Techlabs
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Create Slack Bot Using Python Tutorial with Examples | by Pragnakalp Techlabs

Slack is a useful tool for remote teams to interact more quickly and keep documents in one location. Slackbot is helpful for creating automatic messages for many purposes.Here in this tutorial, we will learn how we can create a bot in slack and add it to our channel and get the text response from the bot, and further how we can get an image, video, audio, or file through the bot.Chatbots, AI & VOICE Conference 2022 (chatbotconference.com)In addition to that, we will also learn how to save the file sent by the user in the channel to the bot on the server-side. Here we will also learn how we can get customized responses from the bot such as buttons and polls.Here we learn how we can get different types of responses from the bot such as:TextImageVideoDocumentAudioButtonsPollStep 1: Ope...
Create WhatsApp Bot with Twilio Using Python Tutorial with Examples | by Pragnakalp Techlabs
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Create WhatsApp Bot with Twilio Using Python Tutorial with Examples | by Pragnakalp Techlabs

WhatsApp is unarguably the most popular messaging app which helps people to connect across the globe. It is absolutely fair to say WhatsApp is becoming an integral part of our life. The Platform has more than two billion monthly active users. With this much potential user base, any business cannot afford to ignore WhatsApp. We all are experiencing how beautifully businesses are leveraging platforms to engage with their customers.Furthermore, many businesses are using a WhatsApp Chatbot to automate various business operations to provide a better experience to users. There are many platforms such as Twilio which allow businesses to integrate the chatbot on WhatsApp.In this tutorial, we will learn how to connect our WhatsApp account with Twilio sandbox and further how we can send different...
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How is Computer Vision changing the Insurance Sector for Good- Top 5 Use Cases that take…

How is Computer Vision changing the Insurance Sector for Good- Top 5 Use Cases that take Center-Stage? — TechyWorld+Artificial Intelligence makes machines smarter, period! Yet, the way they do it is as different and intriguing as the concerned vertical. For instance, the likes of Natural Language Processing come in handy if you were to design and develop witty chatbots and digital assistants. Similarly, if you want to make the insurance sector more transparent and accommodative toward the users, Computer Vision is the AI subdomain that you must focus on.Today, we are going to discuss the latter: the Insurance Sector, to be exact, and how Computer Vision is increasingly streamlining it with just the right set of innovations. For the unversed, Computer Vision is one of the few AI and Mach...
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Free Datasets for Self-Driving Cars with Autonomous AI

Self driving cars, also known as autonomous automobiles, can drive themselves with little or no human intervention. Self-driving vehicles have gotten a lot of attention recently, thanks to autonomous AI. In just a few years, artificial intelligence (AI) has gone from being almost ignored to being the most significant R&D expenditure of several corporations worldwide.Self-driving car computer vision engineers use massive amounts of training data from image recognition systems and AI and neural networks to build self-driving car frameworks. The neural networks recognize patterns in the data, then feed them into the AI algorithms. Images from self-driving car cameras are among the data. The neural networks learn to detect traffic lights, trees, checks, pedestrians, road signs, and othe...
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Re-imagining Customer Service with Conversational AI

In an era of post-pandemic changes, organizations face challenges in creating exceptional service experiences for their customers. The pandemic has pressed the greater urge among industries for the creation of human-tech symbiosis to make the personalized customer experience as flexible as possible. So, what’s the next frontier in evolving employee-customer relationships?The Answer lies in Conversational AI.You might think voice interfaces are nothing new, but with the technology evolution, these voice interfaces have become better listeners and conversationalists. According to PwC, “ “around 27% of customers were unable to comprehend whether they interacted with a bot or human agents. And Conversational AI chatbot has made this possible.Conversational AI uses technologies like Machine ...
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What are the Natural Language Processing Challenges, and How to Fix?

They say ‘Action speaks louder than Words’. Yet, in some cases, words (precisely deciphered) can determine the entire course of action relevant to highly intelligent machines and models. This approach to making the words more meaningful to the machines is NLP or Natural Language Processing.For the unversed, NLP is a subfield of Artificial Intelligence capable of breaking down human language and feeding the tenets of the same to the intelligent models. NLP, paired with NLU (Natural Language Understanding) and NLG (Natural Language Generation), aims at developing highly intelligent and proactive search engines, grammar checkers, translates, voice assistants, and more.Simply put, NLP breaks down the language complexities, presents the same to machines as data sets to take reference from, a...
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Best WhatsApp Message Templates to use in 2022

Businesses have been quick to jump on the WhatsApp Business API bandwagon since the company’s Business API launch. And rightly so, who would want to miss an opportunity to connect with 2 billion active users and engage with them?That’s why today, WhatsApp Business API has become a powerful communication tool for businesses. It helps them create a superior Customer Experience and drive better Commerce & Customer Care opportunities. WhatsApp Message Templates are an important aspect while designing your WhatsApp chatbot journey.Download Report: How is WhatsApp Shaping Commerce?Initiating communication through WhatsApp may look challenging to many with the stringent messaging guidelines that brands need to adhere to. One of the guidelines’ critical aspects is the creation of the WhatsA...
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The difference between scripted chatbots and AI driven chatbots

Nowadays, chatbots are everywhere. They are our digital assistants who are ready to help. Businesses love to use chatbots for customer support. They’re never sick and always on the job, 24/7.It’s a very efficient way for a business to help customers, but only when done correctly. You’ve probably experienced annoying chatbots yourself when you’re looking for customer support. The ones that keep repeating and are not answering your question. Why is this? And why are some chatbots really capable of having a human-like conversation while others are just annoying? More importantly, as a small business owner, how to make sure you select the right type of chatbot that fits your business and the needs of your customers?Scripted vs non-scripted chatbots, what is the difference?Generally, you can...
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Best 13 AI Chatbot Development Framework & Platforms You Should Know

Since the upsurge of the Covid-19 pandemic in 2020, the necessity of chatbots has increased. This is because people had to work from home. This meant that any business using human dialogue systems took a hit.A chatbot is a software application deployed to a website or an application. A chatbot can engage in a conversation with a human and understand the person’s needs. After understanding a person’s needs, the chatbot guides the person to achieve the desired outcome. Benefits of Chatbots to Businesses The use of chatbots in businesses has several advantages such as:Immediate response to customer concerns. Chatbots act as the foundation for a business’ conversational marketing tactics. They offer automation methods for routine business processes. It help the bus...
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6 Era Altering AI and ML Trends to Watch Out for in 2022

Artificial Intelligence doesn’t need to be a grim topic to discuss. Replete with possibilities to become the most transformative tool in the years to come, AI is fast shaping into an assistive resource instead of staying on course as an overwhelming tech. Clubbed with Machine Learning algorithms and principles of Data Mining, AI is rapidly moving towards a summit way too steep for human contemplation.But then, AI and Machine Learning discussions need not be as complex as the tech itself. AI, in its entirety, is expected to be an industry and business commonplace in the next few months to come, and therefore, it is important to check out some era-altering current trends in AI that might gain a lot of traction moving into 2022.What is The Basis for Enlisting Recent Trends in AI in 2022?Te...
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The Arrival of the Metaverse

Ally McBeal, an American drama that was popular in the 2000s, has an episode about a woman who chooses euthanasia because of her “dream” family. The story starts with a woman with an absurd demand of living her life in a dream with her “dream” family through euthanasia instead of her reality where she is alone. Usually, dreams are not continuous, but the woman can continue the same dream when she sleeps and live a totally different life. This episode is especially memorable because the story is very relatable to the element of “Metaverse” in the 21st century. New technologies are shifting our imagination closer to reality.Ally McBeal, Source(TMDB)Metaverse has become a buzzword in the IT industry recently. The Metaverse is a 3-dimensional virtual world where social, economic, and cultur...
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What is OCR? How does it work, and what are its use cases? — Tech Zimo

What is OCR? How does it work, and what are its use cases? — Tech ZimoYou might be familiar with OCR technology if you have been in the race of making automated document processing workflows. Moreover, with increasing digital advancementEnterprises across the world are transitioning from paper-based documents to digital data processing. But, what is OCR? How does it work? And in which business process can it be utilized to leverage its benefits? Let’s dig into this article into what benefits OCR brings to the table.An OCR system is a combination of hardware and software. The main goal of this technology is to scan the textual data and images from the physical document and translate the character within document and then utilize it for processing data or information. Organizations can us...
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The Essential Chatbot Terminology That Beginners Must Know — EmpathyBots

The Essential Chatbot Terminology That Beginners Must Know — EmpathyBotsReading something about chatbots and having no clue about what the author is talking about, that technical jargon?And because of that, you have to Google them frequently!I can feel that mate!Because it is quite normal especially when you’re a beginner in the space and doesn’t have any idea about the technical chatbot terminology.But, guess what?In this guide, I’m going to solve your problem by assembling all of this chatbot terminology in one place and giving them out to you.So that you don’t need to open a new tab and google them again.So, let’s dive in!Source: EmpathyBots48 Essential Chatbot TerminologyHere is the list of 48 chatbot terminology sorted in alphabetical order so that you could easily find out the spe...
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8 Essential E-commerce Chatbot Scripts For E-Commerce Website

Precisely why the E-commerce chatbot script matters- is to make the chatbots more conversational, personalized, and empathetic. A good chatbot script could save your customer agents valuable time, reduce operational costs and give you scalable results.Don’t take just our word for it, have a look at some stunning stats-82% of consumers say that getting instant responses is essential when contacting brands.Chatbots will be responsible for cost savings of over $8 billion per annum by 2022.The adoption of chatbots will assist consumers and businesses to save over 2.5 billion customer service hours by 2023.Chatbots help 55% of companies generate high-quality leads.Chatbots increase website conversion rate by 33%.What is a Chatbot Script?A chatbot script is an outline determining the conversa...
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HR Chatbots: 5 Tips for Using Bots to Improve Employee Experience

5 Tips for Using Bots to Improve Employee ExperienceSourceArtificial Intelligence (AI) advancements have given rise to AI chatbots, providing an innovative way to improve employee experience and human resources (HR) management.A chatbot simulates conversation with human users, primarily over the Internet. While these conversational interfaces have existed since the mid-1960s in some form or another, today’s AI chatbots are smarter, more human-like, and more capable of understanding complex requests than ever before.They can integrate with applications across several industries and have numerous business applications. With those kinds of benefits on the table, it’s no wonder HR departments worldwide are looking into how they can incorporate AI chatbots into their employee experience init...
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How to create a Facebook Messenger Chatbot in 2022

One of my cousins just graduated from high school and was looking for some career advice. He told me about an experience he had on Facebook when he set out to understand what to consider as a career.He came across a university page and decided to have an interaction with a messenger bot. It guided him to his ideal course of study and gave answers to all possible questions in a few minutes. It was a great experience as he could understand everything about his options within an hour. Outstanding is what he told me when he completed sharing the story with me.Thus having a super active customer support team is crucial for fast-growing organizations to succeed. However, before we jump on the detailing of chatbots, let us first understand what it actually is?What is a Facebook Chatbot?A chatb...
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Call Center Sentiment Analysis — Hack to Empathetic Customer Service

Call Center Sentiment Analysis — Hack to Empathetic Customer ServiceCall Center sentiment analysis is the processing of data by identifying the natural nuance of customer context and analyzing data to make customer service more empathetic.If you are employed in Call Center, the following scenario might be familiar: You get a call from a client and hear their words with stress. The cause for such a cataclysmic reaction: They got a bad rating for their products or business.Some of those reviews might be negative, formal, and neutral. Knowing what someone meant can be tricky unless you understand their emotional quotient.Although, most call center organizations rely on common processes such as surveys and groups to understand the customer context and choice. These processes and tools might...
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Automatic Speech Recognition (ASR)- Building Future Ready Workplace

We can trace the advancement in technology adoption from punch-card computers to the latest touch screen devices. However, there is a lot left to explore. But, what is it?The answer is Automatic Speech Recognition (ASR). It is a huge step to transform the spoken word into written form. Automatic Speech Recognition (ASR) is a trend that is set to make noise in 2022. And the rise in the growth of voice assistants is due to in-built voice assistant smartphones and smart voice devices like Alexa.As per PwC, 29% of customers leverage voice assistants to ask quick questions.”Considering the benefits Automatic Speech Recognition (ASR)(ASR) brings, there is the wellspring of an opportunity here and now for business savvy people and digital innovation leaders to put ASR to good use.Before we dig...
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Add AI Powered Chatbot to Your Shopify Store

Shopify is one of the most widely used e-commerce platforms that have helped many businesses globally to go online by building their marketplace. It’s used by more than 800,000 vendors worldwide. While the customer is the pivot around which the eCommerce business works, it is essential to have effective customer engagement to enhance their experience and improve overall sales. This is where the Shopify bot comes in handy.Bots have played an instrumental role in addressing the customer’s queries and converting them into active sales. Due to limited person power and the ever-increasing volume of customers in e-commerce stores, it is impossible to keep up without automation, AI and chatbots.Benefits of Shopify ChatBotIn the e-commerce world, bots are bringing about a transformation. They a...
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Senior Living Voice Assistant Startup Speak2 Family Acquires Rival Soundmind

Seniors developer Speak2 Family has announced that it will buy Soundmind and its similar voice attendant. The rate at which this acquisition will take place hasn’t been disclosed to the media.Speak2 Family’s Alexa app is specifically designed to fulfill the needs of older people residing without their families or living in old-age living facilities.This Alexa app can be used by senior living facilities to connect with people and provide them the opportunity to access required information as well as submit their requests to the management of the facility. The voice app also enables seniors to easily dial and receive video calls, which can be a daunting task for seniors considering they are new to the prevailing advanced technology.Speak2 Family’s co-founder explains that caregivers have ...
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How are Data Annotators Behind The Rapid Growth of Medical AI?

Are you searching for the brains behind the best Artificial Intelligence models? Well, bow down to the Data Annotators. Even though data annotation takes center stage in preparing resources relevant to every AI-driven vertical, we shall explore the concept and learn more about the labeling protagonists from the perspective of Healthcare AI.Yet, have you ever seen someone become a champion if they haven’t scaled beyond the challenges or helped others rise above the same? Well, this holds true even for the data annotators. Read on to know how.Healthcare AI: Exploring the Vertical from a Practical PoVAccording to Vantage Market Research, the market relevant to AI-driven Healthcare is expected to be valued at $95.65 Billion by the end of 2028. The report released in 2022 takes the $6.60 Bil...
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Start building your bots instantly with Intent Discovery

Your brand needs a virtual assistant, and you have the opportunity to build it — that’s great. But one of the burning questions on your mind right now might be — where do you even start?The first step that you absolutely need to get right is use-case selection. Picking the right use-cases before you start investing in building a chatbot is critical to the success of your bot. Building a bot is a time-consuming and extensive exercise and spending all that effort building the wrong use-cases could be detrimental to the success of your Conversational AI Journey.“If you don’t have the time to do it right, when will you have time to do it over?” — John WoodenBut figuring this out isn’t as easy as it sounds. It usually takes weeks and months of intensive planning, research, and ideation. You ...
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What are Chatbots? How do Chatbots work? Top 10 applications

What are Chatbots?“A chatbot is a type of software that can help customers by automating conversations and interact with them through messaging platforms.”A chatbot is a software program that can hold a conversation with a human user. They essentially automate one-to-one conversations. But don’t be fooled into thinking that all they do is talk. They can do everything from turning your lights on to advising you on what investments you should be making.Also known as Artificial Conversational Entities (ACEs) or conversational agents, chatbots are quickly changing the way business is being conducted. The automation of basic, mechanical processes through conversational agents allows businesses to concentrate their valuable resources on tasks that actually matter.With chatbots evolving and gr...
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How to Create a WhatsApp Bot in 3 easy steps

According to Statista, 3 billion people rely on phone-based messaging apps to connect and communicate with one another. Surveys also confirm that WhatsApp Leads The Global Smartphone Messenger Wars With 44 Percent Market Share ( 1mtb).Put these two statistics together and it is evident that WhatsApp as a business communication channel is going to reap dividends for businesses. Until recently, email, phone, website, live chat, and social media messengers have been the primary means of communicating with customers. The introduction of WhatsApp bots into the mix provides a simple, direct, and real-time means of communication.What is a WhatsApp Bot?A WhatsApp chatbot is an automated system that can converse with customers through WhatsApp. The WhatsApp number would be your business number. ...
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What is Chatbot? Why Should You opt One For Your WordPress Website?

Imagine owning a business website and having to respond to all your visitors’ queries all day, every day. Sounds cumbersome, doesn’t it?Well, rather than hiring a team of responders, why not take the technologically-advanced way and opt for a chatbot? You must have certainly seen one while browsing online, so you are well aware of the benefits that come with its integration.In simple terminology, a chatbot is an AI software that can help build a conversation in a natural flow of language with your website’s users through chatting or voice commands.But there’s much more to it. We shall dive into the basic functionalities of chatbots and understand why you should prefer them for your WordPress website.History and Evolution of ChatBotsThe chatbot market is estimated to reach $77.6 billion ...
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Chatbot Testing: The Ultimate Business Benefit

Eventually, every IT project has the same or rather similar goals:Simplify workflowsSave timeReduce costsIncrease revenueChatbot testing is not any different. In this article, we highlight the main business reasons that make automated chatbot testing with Botium an essential and unmissable part of every chatbot project.Leverage Chatbots for positive user experienceNo matter what area the chatbot operates in, its main job is to connect and to communicate with people. In most cases these people are customers. The equation of success is actually the same for chatbots as for conventional customer lines: fast and efficient service. Although the technological advancements behind conversational AI are promising, the user experience is still lacking!Chatbots fail, and even the kindest, or funni...
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Conversational Commerce 2022: Trends and Drivers

Here’s a list of things that will dominate the conversational commerce industry in 2022.Image Credit: Polina PirogovaA recent report states that in 2021, consumers spent $871.03 billion online with U.S. merchants, which makes it a 14.2% rise YoY from $762.68 billion in 2020. The past two years of the COVID pandemic have fostered retail digitization and AI-powered conversational agents like chatbots and virtual assistants are among the main drivers. Juniper Research expects that chatbots will save retailers $439 million annually by 2023, while retail sales via conversational channels demonstrate a 98% annual growth rate and are projected to reach $142 billion by 2024. All in all, global spending on conversational commerce is predicted to grow nearly sevenfold to about $290 billion, by 20...
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What is WhatsApp Business API? How can it Help your Business?

We live in an era of “now,” where everything we want needs to be given immediately. From purchase to customer service, your customer is looking for real-time communication.According to a survey conducted by Salesforce, 80% of customers said that the company’s customer service is as important as the products/services they offer.When Salesforce conducted a similar survey, they realized that 80% of the buyers expect immediate communication. This survey showed that people expected the companies to respond on messenger apps within the hour.Even today, the statistics remain to be true. At least 79% of millennials want mobile responsive customer support, while 90% expect businesses to have some kind of online support.People don’t prefer waiting in long queues or holding on to their phones till...
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AI is dangerous for content creators

The bad side of using AI as a content creatorPhoto by Rishabh Dharmani on UnsplashDon’t get me wrong, using AI as a part of your content creation process can be very helpful, and it can help with providing value to your readers and viewers. However, if you use it carelessly, it can be harmful to your career as a content creator.As the director of product management at Munch, I have access to a vast amount of data about content creation. I also took part in hundreds of interviews with content creators of all kinds. I noticed that many creators started using AI tools as a part of their creation process. I see great threats hiding in this trend.They came for your “own voice”Photo by Jason Rosewell on UnsplashIn a way, using AI to create content is a deception on your followers and your mos...
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Facial Recognition In Retail — Digital Innovation — Tech Journal

Facial Recognition In Retail — Digital Innovation — Tech JournalThe covid-19 implications coupled with customer expectations have raised the need to go digital. As a result, retail stores have become experience centers than just store outlets in the digital transformation era. To provide an engaging customer experience and boost the marketing strategy, facial recognition has brought a whole new level of advancement in AI technologies.The Allied Market Research Report states that the “facial recognition market will reach $16.74 billion by 2030.”And don’t you find it fascinating if shoppers pay the bill at check-out by just representing a face, not any card or wallet? Facial recognition allows retailers to analyze shoppers’ moods and preferences based on their past purchases. Want To keep...
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Chatbot Conference is Coming to the Metaverse in 24hrs!

We will be going live on April 12th at 9:00 AM!Join is un ZOOM and in the Metaverse.Discover how top industry leaders are using Conversational AI in their companies and in the Metaverse.Register: https://www.eventbrite.com/e/chatbot-conversational-ai-conference-in-the-metaverse-tickets-348396944643 Day AgendaApril 12th | Day 1: LearnApril 13th | Day 2: DesignApril 14th | Day 3: BuildBy the end of the Chatbot Conference, you will know what use cases are best for Conversational AI, what tools and resources you need to organize your project, how to design a Conversation Agent, and how to develop one.By the end of the Conference, you will have an MVP Bot that can take orders, and answer questions and which you can share with your team or implement in your business.See you in the Metaverse!C...
Flash Sale Ending: Save 35% on Chatbot Conference
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Flash Sale Ending: Save 35% on Chatbot Conference

We only have 10 TicketsWatch on YoutubeChatbots Life was able to secure 10 Tickets for the Chatbot Conference in the Metaverse for next week's Conference!The Chatbot Conference explores how larger Enterprises are using Conversational AI, Bots, and Digital Assistants in their businesses and how Brands are starting to use Conversational AI in the Metaverse!This promises to be one of our most exciting events, and they are featuring speakers from Google, Salesforce, Microsoft, Charisma, CDI, and more.Dates: April 12–14, 2022 | 9 am — 5 pm Pacific TimeLocation: Zoom Events & Metaverse in DecentralandGet your Tickets Here: www.eventbrite.com/e/34839694464/?discount=CBL35 % Discount Code: CBL
Chatbot Conference is coming to the Metaverse in 5 Days! | by Stefan Kojouharov | Apr, 2022
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Chatbot Conference is coming to the Metaverse in 5 Days! | by Stefan Kojouharov | Apr, 2022

Join us in the Metaverse!Chatbot Conference in the MetaverseIn this year’s Chatbot Conference, we will explore the latest on Conversational AI, Voice, and Chatbots/Digital Assistants with a strong focus on both how Enterprises are using this technology and how it’s becoming implemented in the Metaverse.The theme and trend we are seeing is that Conversational AI is expanding from Enterprise Technology to the creativeThis promises to be one of our most exciting events, and we are featuring speakers from Google, Salesforce, Microsoft, Charisma, CDI, and more.We are going to be exploring the most pressing topics in the Conversational AI Industry:Big Picture: Discover how Enterprises are using Bots to increase revenue and decrease costs.Deep Dives: We will do deep dives into the top use case...
Google Assistant and YouTube to be incorporated into Volvo cars | by Tapaan Chauhan | Jan, 2022
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Google Assistant and YouTube to be incorporated into Volvo cars | by Tapaan Chauhan | Jan, 2022

It has been announced that Google is about to join hands with the Volvo car group to integrate its Google Assistant features along with Apps like YouTube into Volvo cars.As technology is taking over the world in every aspect, it is not surprising that now you will soon be able to give commands to Google Assistant for managing various features of your car.Through this innovative incorporation, people will be able to control functions in their car like opening and locking the car, maintenance of temperature inside the car, getting information about battery life opening and closing of the windows of the car, and many more, by allocating voice commands to Google Assistant-enabled home and mobile devices.Apart from managing these functions in your car, there is even an option for your entert...
How Do Chatbots Help in Improving your Brand Experience? | by WotNot | Mar, 2022
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How Do Chatbots Help in Improving your Brand Experience? | by WotNot | Mar, 2022

In today’s competitive market, businesses must ensure that their brand creates a unique experience for customers.Chatbots allow customers to engage with your brand on the internet and get information and suggestion on products or services. All this without getting bogged down with repetitive tasks like waiting on hold or being directed from one department to another.This means that customers get information faster, translating into more sales and better relationships with your company overall.Let’s take a real-world example to see how it would work. If a customer orders flowers for a wedding on Wednesday, the chatbot will be available round the clock over the weekend in case there are any issues or changes that need to be made on your order, or maybe you want to track your order or orde...
AI Role In The Metaverse. Let’s imagine a dream where we are all… | by Stanislav Kryvenko
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AI Role In The Metaverse. Let’s imagine a dream where we are all… | by Stanislav Kryvenko

Let’s imagine a dream where we are all living in a life simulation...IMDb “Black Mirror” Fifteen Million MeritsMost of you know how Meta could change our world (if not, take a look at this short video: Everything Facebook revealed about the Metaverse). In fact, many other companies will try to make it. Interaction with virtual worlds is already here, there are plenty of cool devices we may use to dive into another reality.I’m a game developer professional and most of my time I’m spending on designing AI behaviors for my games (from chess AI to AR assistants). I’m not going to tell you about the virtual worlds in this post, but about the artificial intelligence inside. And it’s not only about games, it’s about an advanced interaction with virtual worlds, about how the system could work. ...
Google has launched a next-gen AI model ‘Pathways’ | by Tapaan Chauhan
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Google has launched a next-gen AI model ‘Pathways’ | by Tapaan Chauhan

Google has decided to step ahead by bringing the new model of artificial intelligence that is capable of doing multiple tasks. It’s overtaking all the singularly designed models by tying all the specialized models used in a multimodel all-rounder. The AI model is meant to cover a wider array of tasks than a one-way centered designed model in use. The new AI is most likely to be performed like a human brain.Singularly designed AI models are trained in one way and can only perform one task. And by mixing all of these single-minded algorithms this new model Pathways will be able to do multi-task and learn new things.“That’s more or less how we train most machine learning models today. Rather than extending existing models to learn new tasks, we train each new model from nothing to do one t...
Optimize Your Marketing with Deep Web Scraping | by Saltlux | Feb, 2022
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Optimize Your Marketing with Deep Web Scraping | by Saltlux | Feb, 2022

Have you ever wondered how companies like Apple always stay ahead of the curve? They seem to have a crystal ball because they are always ready with a new product as soon as a trend hits! Well, they use a technique called Deep Web Scraping. Keep reading, and we’ll explain what Deep Web Scraping is and how to use it in your business.If you know the basics of SEO, then you know that search engines use AI to crawl the web and collect data on public internet pages. This is called Web Scraping, and it’s been around since the ’90s when search engines first existed. Deep Web Scraping crawls public web pages plus pages on the Deep Web to collect data. The Deep Web is simply pages that need a login to access. Search engines cannot access them because they are behind a paywall or exist in a privat...
How Livspace used an interior design chatbot to generate leads and slash their resolution time by 89%. | by Engati | Mar, 2022
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How Livspace used an interior design chatbot to generate leads and slash their resolution time by 89%. | by Engati | Mar, 2022

The world of interior design and home renovation can be quite competitive. Just a quick search would be enough to show you how thousands of firms all varying sizes — from globally renowned interior design companies to boutique firms around the world are vying for the chance to spruce your home up and turn it into a place that you’d actually want to live in, rather than just a place that you use to crash at when you’re back from a long day’s work.Sure, having impeccable design skills is important to survive in this game, but its not enough if you want to actually thrive in the industry. What Livspace realized is that they’ve got the design smarts that they need to craft homes that look and feel magical, but they needed to bring some of that magic to their online experiences as well.A lon...
Chatbots vs. Humans: Which One Should You Choose And Why | by Devashish Datt Mamgain | Feb, 2022
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Chatbots vs. Humans: Which One Should You Choose And Why | by Devashish Datt Mamgain | Feb, 2022

Customer service has always been important, but as the economy becomes more competitive, it is even more important that clients have a smooth interaction with your company. That’s the only way to retain customers and continue to grow in this economic climate.Making sure customers have an amazing interaction with your company should be priority #1. They’ve written in with a problem or question, and want answers fast. If they don’t get it, they won’t stick around long.There are two major options for companies: chatbots and humans.Both present costs and benefits, and it’s important to weigh them against each other. Chatbots are relatively new to the customer service world, but they’re quickly becoming a popular way to provide highly efficient real-time service.The global chatbot market was...
Continuous Speech Recognition Testing | by Florian Treml | Feb, 2022
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Continuous Speech Recognition Testing | by Florian Treml | Feb, 2022

From traditional IVR systems, still very common in customer service, to voice assistants on Alexa or Google Assistant — voice technology is nowadays part of everyday life, and it will continue to gain importance in future. The component stack of a typical voice assistant includes speech recognition and speech synthesis, apart from the usual conversational components like NLU (natural language understanding), dialogue management and NLG (natural language generation).Botium Box enables companies to implement a holistic test strategy for voice assistants on all levels of the component stack. This article focuses on the speech recognition part and shows how to build a regression test suite based on audio files, transcription files and word error rate verification.Continuous Speech Recogniti...
15 Best Influencer Marketing Platform for Small Business with Champagne Tastes and PBR Budgets
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15 Best Influencer Marketing Platform for Small Business with Champagne Tastes and PBR Budgets

Influencer marketing is the new word-of-mouth of the digital age and one of the most powerful ways to attract your ideal customer.Did you know that 80% of marketers find that working with an influencer is an effective marketing strategy? In fact, interest in influencer marketing has risen more than 90x!With the flood of content in the creator economy, consumers look to trusted sources to tell them what products they use, the best places to travel, their favorite brands ….Influencer Marketing Case Study: Pottery BarnThe marketing team at Pottery Barn wanted to advertise their new line of décor. They picked an influencer with a keen eye for design to display their items in an appealing way.The campaign featured Holly Becker, who runs the blog Decor8.  Becke...
What is a banking chatbot and why it is important? | by Nuacem AI
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What is a banking chatbot and why it is important? | by Nuacem AI

Conversational ai for bankingThe terms chatbots and AI have now become a part of our daily conversation. In this digital era, there is hardly an industry that does not know what chatbot is. Still, to be on the same page, a banking chatbot is an AI-powered system integrated into your website, social media channels, WhatsApp, etc. to achieve higher customer experience, operational efficiency, and boost revenues. Here’s everything that you need to know about banking chatbots and why you should be considering chatbots:Highlights:Conversational AI chatbots are intelligent assistants in digital form supported with an artificial intelligence-based computer program. These AI chatbots communicate with humans in a very natural form to resolve their queries and to assist them as required.The core ...
Artificial Intelligence Virtual Assistants and Chatbots | by aNumak & Company | Jan, 2022
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Artificial Intelligence Virtual Assistants and Chatbots | by aNumak & Company | Jan, 2022

There’s a reason people say, “first impression is the last impression.” About 51% of customers will never approach a business again after a single bad experience. This puts pressure on every interaction and missed opportunity with potential customers, new purchasers, and long–term users.Webchat is often the first impression for customer service interactions. However, while chat services initially connected consumers with actual customer service staff, chatbots have become increasingly common — for obvious reasons and with obvious limitations.As a result, no platform guarantees an enhanced customer experience. Consumers care most about solving their problems. Whether they do this with a person or a chatbot is secondary.This is what your consumers want. Chat preference continues to grow: ...
Top Chatbot Marketing Techniques that will Drives your Sales | by WotNot | Feb, 2022
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Top Chatbot Marketing Techniques that will Drives your Sales | by WotNot | Feb, 2022

Conversations have always been at the center of sales, and the transition to the digital space hasn’t changed that. Chatbots are at the forefront of facilitating these conversations on the online front. According to stats, 55% of businesses that use chatbots generate more high-quality leads, and chatbots increase sales by 67%.So now you know. Chatbots aren’t just a gimmick or any other tool to add to your tech stack. But instead, here to drive your conversations and demand generation. However, many businesses struggle with the ‘how’ aspect of it.Buying a tool integrating them using chatbot templates is easy. But to be able to drive conversions and generate sales-qualified leads/appointment bookings requires a lot of research and creative content writing skills.Not to worry, though. In t...
Digital assistants and the future of great user interfaces | by Elisabeth Kantorik | Jan, 2022
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Digital assistants and the future of great user interfaces | by Elisabeth Kantorik | Jan, 2022

Photo by Erik Mclean on UnsplashHave you ever noticed how a user interface can act as an obstacle, something standing in the way of the user and their goal?When interfaces get in the wayTo make my point, let’s talk about microwaves. Have you ever been at a friend’s house and tried to use their microwave, an unknown entity, to warm up your food for 30 seconds? Inevitably, you disturb the gathering with “beep,” “beep-beep,” “beep,” as you try to make this insufferable machine do your bidding.Or maybe you’ve moved recently and needed to update your address for your renter’s insurance. You log onto the site and start scanning menu items. Could it be under “account” or maybe “settings”? As you click, click, click away you wonder why you have to do battle with a website to accomplish somethin...
Amazon Echo Show 8 (2nd Gen). The new $130 Echo Show 8 takes the top… | by Tapaan Chauhan | Jan, 2022
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Amazon Echo Show 8 (2nd Gen). The new $130 Echo Show 8 takes the top… | by Tapaan Chauhan | Jan, 2022

The new $130 Echo Show 8 takes the top rank as the greatest Alexa smart display, with the Echo Show 10 being more novelty than necessity (that revolving screen doesn’t support the $250 price tag).The second iteration of Amazon’s mid-sized smart speaker with a display, which was released this month, combines some of the greatest features from the Show 10 (13-megapixel camera, digital zoom, and security camera functions) and compresses them into a more manageable size. The Echo Show 8 has a small enough footprint to sit on a bedside table or a kitchen counter.The Show 8 (available in Charcoal and Glacier White) offers the most bang (and screen size) for your buck, with a virtually identical design to its predecessor (same display, same speakers), but with a bit more behind the hood, inclu...
How to teach your chatbot to recommend rather than give a generic answer | by Rensen Ho | Jan, 2022
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How to teach your chatbot to recommend rather than give a generic answer | by Rensen Ho | Jan, 2022

Source: https://leapdesign.com/upsideup/2010/04/28/decision-tree/Have you asked a specific question to a chatbot, only to get a “read more” link to another page? For example, whether you ask a broad question like “is the stadium open?” or a specific question like “are the indoor courts open despite the rain?”, the bot links you to a lengthy page for more information about the venue operating hours and conditions.If you have grown your FAQ bot to serve thousands of unique questions, that’s a fantastic accomplishment! However, if every intent is designed to return one kind of response, then that single response will serve a bucket of questions at various specificity. There are more details provided in the question, but the bot fails to capture and utilise the entities for decision making....
5 keys to boost chatbots adoption in the organisation | by Marisa Huaynalaya Peralta | Jan, 2022
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5 keys to boost chatbots adoption in the organisation | by Marisa Huaynalaya Peralta | Jan, 2022

Conversational agent assisting new to role team memberBased on our own experience implementing Yed.ai at Advanced Programming Solutions, some insights from our customers and research papers (Corea et al., 2020; Lewandowski et al., 2021), we dare to share here some tips to make your chatbot implementation journey smoother.Is it a task oriented bot? Or is it a bot to promote conversation and engagement? Clarify your vision. If task oriented: what are the KPIs? How will you measure success? Think about the conversational agent as a collaborator in the company. In most cases, organisations expect a single person to fulfill different roles. Make a list: what exactly will be the responsibilities of your bot? What are the most important to prioritize? Let’s follow an example: we want our bot t...
Checkers Starts Drive-Thru Voice Assistant Roll-Out at 267 Restaurants | by Tapaan Chauhan | Jan, 2022
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Checkers Starts Drive-Thru Voice Assistant Roll-Out at 267 Restaurants | by Tapaan Chauhan | Jan, 2022

Checkers and Rally’s have started to install a voice assistant in their drive-thru restaurants to assist their customers digitally. The voice assistant is designed by hospitality tech developer Presto. They have successfully installed the assistant in 267 restaurants, making them the only company to adopt this specific technology in such a huge number.The voice assistant provides digital assistance to drivers when they pull up. The AI is capable of taking orders and up-sell products and offers available at the restaurant to potential customers. It can grasp basic instructions as well.Rajat Suri, Presto’s CEO said that they are happy to be selected as Checkers & Rally’s exclusive “drive-thru automated speech recognition partner’ for all their corporate-owned real estate. He further a...
Is Chatbot Agency Mastery a SCAM? | by AnonymousHelper | Jan, 2022
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Is Chatbot Agency Mastery a SCAM? | by AnonymousHelper | Jan, 2022

chatbot agency mastery scamIf you have seen the sales video and are looking to buy the course, read the details here before deciding.If you ever wandered across this place called the Internet, chances are you might have come across this training called Chatbot Agency Mastery. With the advent of Chatbots for marketing, more and more businesses are switching to deploy bots for improving customer engagement and lead conversion.Chatbots are real, and people generate tons of money by building real, valuable chatbots. But what’s not natural is this sham of a course known as Chatbot Agency Mastery which has been re-christened as CAM-2.0If you ever came across the video sales letter of this course, you would hear the founder of this course, Sumanta Barman, CEO of The Virtual Bytes. He will prou...
Let Them Eat CakeChat. CakeChat, released by the Replika team… | by Evan SooHoo | Jan, 2022
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Let Them Eat CakeChat. CakeChat, released by the Replika team… | by Evan SooHoo | Jan, 2022

Photo by Markus Winkler on UnsplashThere are two ways to approach software development: Top-down, and bottom-up. This is mostly me taking poetic license over academic terms that mean something else, but coding interviews today have a very “bottom-up” approach to assessing software competence. They assign coding tests, likely piggy-backing off of containerization technology like Docker, and they ask interviewees to build their own self-contained programs that run only on the code they can whip up in a few minutes. They do not have to spend time setting up their environments. They do not have to customize their configuration files, or download dependencies that are necessary for other dependencies. They just code, and tests are run automatically. In some cases candidates only get a plain ...
Hands-on IBM Watson Chatbot: Basic | by Sohini Pattanayak 🥑 | Jan, 2022
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Hands-on IBM Watson Chatbot: Basic | by Sohini Pattanayak 🥑 | Jan, 2022

I spent some good time a few months back, reading about IBM Watson Assistants. And I thought, how about I build one. It’s smooth. So I built it using their console and not actually coding it. I manually added the requests and responses and built them. In the next blog, I’ll code one!I built a bakery-shop bot that takes an order for a Cake of the user’s choice and displays the bill for that particular cake. Well, it doesn’t have too many functionalities, as it’s for starters!First, we log in to IBM Cloud. Link: https://cloud.ibm.com/Our dashboard would look like this:We click on “Create Resource” and on the Search bar, right under Catalogue, we search for: IBM Watson Chatbot.We create a new resource.Now, we are prompted to give the assistant a name, description, and assistant language. T...
How to Create a Telegram Chatbot in 2022 | by Devashish Datt Mamgain | Jan, 2022
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How to Create a Telegram Chatbot in 2022 | by Devashish Datt Mamgain | Jan, 2022

Telegram has been growing in popularity ever since it was launched close to a decade ago. The app has close to 540 million users, 38% of whom are from Asia. The app offers a powerful alternative to WhatsApp and Facebook Messenger and claims to be more secure than both these platforms. In fact, speed and security are Telegram’s USP.As the name suggests, a Telegram chatbot is a chatbot that lives on the Telegram platform and facilitates automated conversations between a human and a computer through the Telegram app.The chatbot functions just like a human being with whom you are chatting using Telegram, with the only difference being that the responses are canned and you might get the same response for similar questions.If a large percentage of your target audience is active on Telegram, t...
The Complete Guide To Mastering Chatbots To Market Your Brand | by atisfyreach | Jan, 2022
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The Complete Guide To Mastering Chatbots To Market Your Brand | by atisfyreach | Jan, 2022

A chatbot is a marketing tool that imitates human communication to help brands optimize their marketing efforts and engage with customers throughout the day. They leverage messaging mediums like SMS, social media sites, and website pop-ups to receive and respond to messages. Brands can program their chatbots marketing tool to respond to certain messages the same way or use machine learning to give appropriate responses to specific questions.They allow brands to respond to pressing customer issues on time, whether users want to book a flight or return an item. Customers expect quick responses from the brands they are buying from, and chatbots for marketing allow them to reply instantly.Other than getting quick answers to their questions, customers are messaging chatbots to:Resolve compla...
Top 3 Chatbot Security Vulnerabilities in 2022 | by Florian Treml | Jan, 2022
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Top 3 Chatbot Security Vulnerabilities in 2022 | by Florian Treml | Jan, 2022

Chatbots have been around for a long time and based on the global chatbot market size (and the expected growth), they will stick around for a long time and gain importance. In the past they’ve rarely met customer expectations or provided much positive experience. However, over the last few years, advances in conversational AI have transformed how they can be used. Since chatbots offer a wide range of applications, in certain cases they become responsible for collecting and protecting personal information as well. Consequently, they are a great attraction for hackers and malicious attacks too. The responsibility of ensuring chatbot security has become more pronounced after the introduction of GDPR in Europe. As statistics show that this technology will be a determining factor in our live...
High tech and high touch: The Role of technology and empathy in advancing health equity | by Tapaan Chauhan | Jan, 2022
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High tech and high touch: The Role of technology and empathy in advancing health equity | by Tapaan Chauhan | Jan, 2022

Mainehealth, the largest integrated health system in Maine is faced with a unique challenge. How does one ensure that the health care system is serving everyone equally without neglecting anyone?The answer to this burning question is actually pretty simple: technology. Technology which is used thoughtfully and with empathy can serve generations to come without leaving anyone behind.Equity in healthcare means aiding each and every patient logistically, clinically, emotionally and economically.Many neglected patient populations have neglected care because they don’t trust the health care system. Data from the Centers for Disease Control and Prevention have cited Blacks and Latinos are likely to get denied the access to vaccination because of which they are more likely to get seriously ill...
Create chatbot using bot framework sdk and LUIS — Part 5 | by Sushmita Mishra | Jan, 2022
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Create chatbot using bot framework sdk and LUIS — Part 5 | by Sushmita Mishra | Jan, 2022

This the last part of this blog series.In this part we will complete the coding for view orders and cancel order conversation flow.Changes in vieworder_dialogIn the waterfall steps add a step view_step. Define the async functionfor view_step. Fetch user_id from context object. We have already defined a function getOrders in orderApp module (see previous parts of the blog) to fetch the orders from csv, which are not in “Cancelled” status, for the given user id. Now we will call that function. Function getOrders returns the result in dataframe. Read each row from the dataframe and display the result to the user as bot response. End the dialog to go back to the main dialog.Below is the final code for vieworder_dialog.pyChanges in cancelorder_dialog.pyIn cancelorder_dialog we will add 2 ste...
Create chatbot using bot framework sdk and LUIS — Part 3 | by Sushmita Mishra | Jan, 2022
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Create chatbot using bot framework sdk and LUIS — Part 3 | by Sushmita Mishra | Jan, 2022

In Part-1 and Part-2 we created a basic e-comm chatbot and started creating ‘create order’ conversation flow. In this part we will be generating order id and saving the order details in data storage. In next part we will be adding intelligence using LUIS. Complete source code is here.Following tasks we will complete in this part:Generate order ID for the order details provided by the userCreate a csv file to save the order details against the user id. (to keep this tutorial simple we r using csv for data storage, replace it with your database).Create a csv file to store order details:In the project folder add a new folder. Name it Data. Create a csv file order_dummy.csv with 5 columns — user_id, order_id, creation_date, order_status, order_description.Create helper functions to manage o...
Create chatbot using bot framework sdk and LUIS — Part 4 | by Sushmita Mishra | Jan, 2022
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Create chatbot using bot framework sdk and LUIS — Part 4 | by Sushmita Mishra | Jan, 2022

In the previous 3 parts we created a simple e-comm chatbot, we completed the create order conversation flow. Saved the order details in a csv. In this part we will be adding intelligence to our bot using LUIS.We will complete following steps in this part:Create a LUIS app. Train and publish the app.Use the app in our bot service.Update create order dialog to handle slot filling. that is detecting missing entities in the order details and ask user to provide the values for the required entities.Complete create order flowMicrosoft Azure LUIS:Microsoft’s Azure LUIS is NLU service which is available on Azure. For using LUIS we create LUIS app. Add intents and entities in our app. We also provide sample user utterances for the intents.For a given text, LUIS app first detects to which intent ...
Voice Assistant “Kimi” starred as a Murder Witness in an Upcoming HBO max Film | by Tapaan Chauhan | Jan, 2022
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Voice Assistant “Kimi” starred as a Murder Witness in an Upcoming HBO max Film | by Tapaan Chauhan | Jan, 2022

HBO Max is ready to launch an intelligent AI-operated Voice Assistant, “Kimi” in an upcoming eponymous film. Angela Childs, played by Zoe Kravitz, is an agoraphobic reviewer whose life becomes immensely complicated after she discovers a voice stream which indicates towards a murder. The voice stream was being recorded by Kimi. Kravitz goes through a difficult journey where she has to convince her fellow employees to believe in an audio recorded by a voice assistant, before it’s too late.Kimi constantly keeps recording the voices streams happening in its surroundings. Hence, Kravitz, the main protagonist must figure out if a significant audio recording is of a murder and how she can get the authorities to listen to it. Kravitz’s boss explains to her that Kimi is just a voice assistant an...
Learning Chatbot from Scratch: Rasa Open Source 3.x Installation and Set up on macOS | by Hui Xi | Jan, 2022
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Learning Chatbot from Scratch: Rasa Open Source 3.x Installation and Set up on macOS | by Hui Xi | Jan, 2022

I started to explore chatbot design two weeks ago and decided go with Rasa for my first chatbot development. As a leading open source chatbot platform, Rasa recently upgraded from 2.x to 3.x. While users are encouraged to upgrade to the latest version, I encountered some hiccups during installation and fortunately all got resolved through Rasa forum and googling. In this article, I am going to guide you through the installation process step by step, and also include all the tricks leading towards running your first chatbot example on macOS.Problem 1: ImportError when running “rasa init” after successfully installed Rasa 3.0ImportError in sanic packageSolution: downgrade sanic to 21.9.3 via running “pip3 install sanic==21.9.3”. Credit to nik202 on Rasa community forum.Problem 2: Trying t...
Reimagining the future of Commerce with WhatsApp | by Haptik
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Reimagining the future of Commerce with WhatsApp | by Haptik

WhatsApp and Haptik have always believed in the power of messaging. Until now, WhatsApp was looked at as a customer service channel that can be used to resolve customer grievances.With recent developments, it is clear that WhatsApp wants to enable Commerce for millions of businesses. Big brands are taking Commerce to where their users are engaging the most — WhatsApp. This has led to deeper engagements in a plethora of commerce options available to a user today.WhatsApp commerce has been the engine behind the growth of many small and large-scale companies. WhatsApp chatbot has evolved into a full-blown channel that brands leverage to sell and transact with their customers, emerging as the most efficient channel to buy and sell digitally.WhatsApp commerce is designed in such a way that i...
Create chatbot using bot framework sdk and LUIS — Part 1 | by Sushmita Mishra | Jan, 2022
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Create chatbot using bot framework sdk and LUIS — Part 1 | by Sushmita Mishra | Jan, 2022

We will create a simple e-commerce chatbot using Microsoft bot framework SDK in python. Our bot agent is a Bakery Shop agent. Users can request the bot to create an order , view orders and cancel order.Source code for the bot is available here. You can download the code from the git directly or you can follow this blog to code along with me.We will develop the bot in multiple parts.Part 1 — Below mentioned conversation flow we will complete in part 1:bot will welcome and greet the user [this will be implemented using an adaptive card]Bot will ask the user whether he is an existing user or a new user [using option buttons]If user responds as new user then a new user id will be generated and displayed to the user as responseIf the user’s response is “Existing user” then Bot will prompt us...
Create chatbot using bot framework sdk and LUIS — Part 2 | by Sushmita Mishra | Jan, 2022
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Create chatbot using bot framework sdk and LUIS — Part 2 | by Sushmita Mishra | Jan, 2022

This is continuation of Part-1. If you are coding along with me then follow this blog otherwise you can also download the completed code from here.In Part-2 we will cover following:Our Bot will give Create Order, View Order and Cancel Order options to the user.We will add sub-dialogs for create, view and cancel.For create order we will complete the basic flow of conversation.For create order selection, conversation will be diverted to create order sub-dialog.Bot will ask user to provide the order details.Bot will then respond with the same order details (echo) provided by the user.In the subsequent parts we will save the order details against the user id in a data storage. we will add intelligence to the bot with LUIS service to interpret the order description.Create a new folder in dia...
How to Collect User Data in Messenger and Export It to Google Sheets with the ManyChat Bot — EmpathyBots | by Pratik Bhangire | Jan, 2022
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How to Collect User Data in Messenger and Export It to Google Sheets with the ManyChat Bot — EmpathyBots | by Pratik Bhangire | Jan, 2022

Are you planning to generate leads for your business with Messenger?Or, just growing a subscriber list of your newsletter?Whatever it be, you just want to collect user data like name, email, contact number, etc.And you know what, it is very easy to collect user data in Messenger with the ManyChat bot.Not just that, In this tutorial, I’m going to show you how to collect user data in Messenger and export it to google sheets with the ManyChat bot so that you can easily access it later.Source: EmpathyBotsBefore starting out, If you are not familiar with technical terms in chatbot development then please refer to my guide on technical chatbot terminology, because in this tutorial you need to be aware of that technical jargon.Ok, I’m going to divide this tutorial into 2 parts, first we’ll see...
QnA Chatbot using sentence simi. Introduction | by AI Brewery
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QnA Chatbot using sentence simi. Introduction | by AI Brewery

When the user enters the query:1. Calculate the sentence vector of the query2. Identify the most matching sentence from the knowledge base using cosine similaritydef calculate_similarity(query):mean_pooled = get_embedding([query]) question = []similarity = []intent = [] for rec in collection.find():question.append(rec[‘Text’])intent.append(rec[‘Intent’])cos_sim = cosine_similarity([mean_pooled[0]],[np.fromiter(rec[‘Embedding’], dtype=np.float32)]) similarity.append(cos_sim) index = np.argmax(similarity)recognized_intent = intent[index]return recognized_intentIntents JSON fileHere we set up an intents JSON file that defines the intentions of the chatbot user.For example:A user may wish to know the name of our chatbot; therefore, we have created an intent called name.A user may wish to...
10 Essential Slack Bots for Remote Workers | by Pawan Kumar | Jan, 2022
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10 Essential Slack Bots for Remote Workers | by Pawan Kumar | Jan, 2022

Managing remote teams can be extremely challenging. When team members are scattered in different locations, building a tight connection among team members can be hard.Tools like Slack are becoming the preferred tool to communicate with teams that are in the office together, as well as remote.In this article, we’ll discuss 10 best Slack apps and bots to keep your remote team happy and productive.EngageWith is an employee recognition and rewards platform that enriches your company culture. It virtually brings recognition and fun within your Slack and MS Teams workspace. With EngageWith, everyone across your organization can publicly recognize everyone else by giving points that add up to valued rewards (employees can redeem their points).Trivia is the new way to connect with your remote t...
First steps in Chatbot Performace Testing with Botium Box | by Attila Ujj | Jan, 2022
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First steps in Chatbot Performace Testing with Botium Box | by Attila Ujj | Jan, 2022

One major pitfall of building chatbots is underestimating the importance of performance. The UI of a chatbot is usually very simple, so it’s easy to forget the complexity behind these virtual assistants. A slow chatbot might be accepted for home projects, but a company can not neglect it. Bad performance is a serious UX killer.Performance Testing is the key to ensure that your chatbot is responsive under high load. Worst case is maybe a chatbot that does not answer at all, because it was not able to recover after high load caused by clients or some Ddos attack.To collect some basic knowledge about the performance of your chatbot we suggest starting with a stress test. Stress testing basically means that we are starting with a small number of parallel users that gets gradually increased ...
Conversational AI, XR, and Fashion
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Conversational AI, XR, and Fashion

Conversations in a fashion metaverse“Think A ‘Bot’ It” is a new blog series by Elaine Anzaldo, Conversational UX Designer, where she explores exciting and fun use cases for Conversational AIImagine: social distancing restrictions are over. It’s safe(r) to go out again! For once, after a long, grueling era of pandemic stress, you make plans to go out to a special public event. It hasn’t happened for the longest time. Clearly, this is a cause for celebration and what else to mark the occasion than to dress yourself up a little?You reach for your phone and virtually try on some shoes to match the outfit you’ve been eagerly waiting to wear. It’s so much easier slip on that little number and swipe through AR filters that cover your feet with different shoe styles from the comfort of your own...
Supercharging Contact Center Agents with Virtual Agents | Nuacem AI
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Supercharging Contact Center Agents with Virtual Agents | Nuacem AI

Digital era has always amused us with its new innovative ideas and inventions. Digital India is a dream of every Indian and that dream has almost come true. It was only successful by applying artificial intelligence and one of them is AI virtual agents as contact center solutions that are being introduced in every field.Highlights:Virtual assistant call center service has played an essential role in customer servicing by assisting clients through interacting across various channels including emails, webchats, social media, etc., and has led intelligent virtual assistance to a new level.Having said that, contact centers have always been run by human beings and there are unforeseen mistakes and risks which any company cannot afford to have. In this competitive world, we expect every work ...
Conversational Chatbot using Transformers and Streamlit | by AI Brewery | Nov, 2021
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Conversational Chatbot using Transformers and Streamlit | by AI Brewery | Nov, 2021

Transformers: This library brings together over 40 state-of-the-art pre-trained NLP models (BERT, GPT-2, Roberta, etc..)Torch: Python-based scientific computing packageStreamlit: To create a custom web app.# Install Transformers!pip install transformers!pip install torch!pip install streamlitImporting the libraries that are required to perform operations on the dataset.import streamlit as stimport torchimport transformersfrom transformers import AutoModelForCausalLM, AutoTokenizerStreamlit cache, caches the tokenizer and the model. This avoids reloading of the tokenizer and the model and thus improving the [email protected](hash_funcs={transformers.models.gpt2.tokenization_gpt2_fast.GPT2TokenizerFast: hash}, suppress_st_warning=True)def load_data(): tokenizer = AutoTokenizer.from...
How to use Amazon Alexa in nations where it isn’t available | by Tapaan Chauhan | Dec, 2021
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How to use Amazon Alexa in nations where it isn’t available | by Tapaan Chauhan | Dec, 2021

Amazon Alexa now is readily accessible in over 42 regions of the world and in a number of languages, making it more accessible than before.Alexa now can collaborate in much less prominent locations, such as the Cayman Islands and Cambodia, after initially being supported only in the United States, Canada, the United Kingdom, India, Japan, and Germany.However, it’s not as simple as having to log into your Amazon account and order an Echo Dot or a full-fledged Amazon Echo smart speaker.We’ll go over how to get Alexa if you live outside of the United States, which features you’ll have access to, and some potential workarounds if you run into problems.If you really want Alexa, the very first thing you’ll need is, well, an Alexa-enabled gadget. There’s plenty of those to select from if you l...
Chatbot for Prestashop — Build your Chatbot and Integrate with Prestashop | by Devashish Datt Mamgain | Dec, 2021
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Chatbot for Prestashop — Build your Chatbot and Integrate with Prestashop | by Devashish Datt Mamgain | Dec, 2021

What is PrestaShop?PrestaShop is a free, open-source, e-commerce solution that equips you with all the features you need to build an online store and scale your business. It is used by more than 300,000 shops worldwide and is available in 65 different languages.PrestaShop is fairly easy to use, has a solid set of features that help run your stores in the cloud or via self-hosting. The users can customize their store themes using add-on modules. Prestashop themes and modules can be sold to merchants by third-party developers through the PrestaShop marketplace.It is an automated software program that you can use to chat with the customer when they are on your platform, giving you the ability to quickly reply to customer queries. A PrestaShop chatbot lives on the PrestaShop website and is ...
Netatmo Smart Carbon Monoxide Alarm | by Tapaan Chauhan | Dec, 2021
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Netatmo Smart Carbon Monoxide Alarm | by Tapaan Chauhan | Dec, 2021

This eye-catching compatible home-kit protects you from something which you stay unaware or unbothered about. Many people turn a blind eye and deaf ear to such life-saving alarms.Netatmo Smart Carbon Monoxide Alarm nags your ears with a loud 85 decibel sound until you get up from your bed and do something to fix the ‘alarming’ situation. It is a clever tool strategically made to protect your lives for a span of 10 years.Well, this might sound sophisticated fooling you with its heavy name, instead, it is a wise homeequipment that doesn’t demand any hub or gear, liberating us from perplexing technical procedures.The Netatmo Carbon Monoxide Alarm differs because it senses CO while you are not at home, notifying you via its Wi-Fi connection. Its periodic auto self-testing also detects any h...
Deep Web Scraping – Why It Matters to You | by Saltlux | Dec, 2021
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Deep Web Scraping – Why It Matters to You | by Saltlux | Dec, 2021

As much as search engines like Google have made our lives easier, they come with obvious constraints. For example, Google can certainly give you thousands of results on a single search stroke, but the majority part of it will be fetched from the surface web.As a result, while you are getting a lot of information, you aren’t always getting what exactly you are looking for.So, what exactly is the surface web, and how can we get the better of it? To understand that, let’s have a detailed look at the surface web and the phenomenon of deep web scraping.Understanding The Differences Between Surface Web and Deep WebThe surface web is the portion of the World Wide Web freely accessible by the general public and only makes up 4% of the World Wide Web. The remaining 96% is behind paywalls and log...
Virtual assistant Almond to rename as Genie. | by Tapaan Chauhan | Dec, 2021
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Virtual assistant Almond to rename as Genie. | by Tapaan Chauhan | Dec, 2021

Open source virtual assistant Almond to be renamed as Genie. The announcement of rebranding the virtual assistant Almond has been made earlier by Stanford University open virtual assistant lab. Now this new name completely matches with the virtual assistant’s conversational tech.To invent a complete alternative of Alexa, Google assistant, Dr Monica lam prepared a whole lab for open virtual assistant where they would create a virtual assistant that would store and share information according to the user’s preferences. Soon after Almond gets its popularity the lab has decided to rebrand the assistant as they wanted to come up with a name that will match with it’s functionalities and will be much useful for international users. Before triggering the final name Genie, researchers came out w...
Interactive voice AI sculpture “You+Me” has been unveiled in Smithsonian’s museum | by Tapaan Chauhan | Dec, 2021
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Interactive voice AI sculpture “You+Me” has been unveiled in Smithsonian’s museum | by Tapaan Chauhan | Dec, 2021

Smithsonian’s Museum of Arts and Industries has introduced a new interactive voice AI sculpture that can translate spoken human words to lights and colors. The initiative or producing this sculpture has been made by Suchi Reddy and Amazon web Services, naming it “You+Me”. Naming this sculpture as “You+Me” was completely upon Suchi’s concept of “Society’s collective conscious”.You+MeTalking about its measurements, the sculpture is 25 feet by height and 20 feet by width. It allows visitors to share their thoughts and feelings about the future, just like saying “my future appearance”. Multiple microphones are located on the sculpture that easily detects the words and translate them to colors and lights using advanced AI.Together Suchi and AWS have worked for almost two years to make this s...
Alexa’s New conversation mode resists repeating the wake work | by Tapaan Chauhan | Dec, 2021
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Alexa’s New conversation mode resists repeating the wake work | by Tapaan Chauhan | Dec, 2021

According to users, while conversing with Alexa, repeating the wake word again and again always feels so unnatural and robotic. So after looking over these issues Amazon has decided to bring up a new conversational mode to make the interaction more appealing and natural for users.Now with this new mode, Users of Amazon Echo 10 smart display don’t have to repeat the wake word again and again to make Alexa alive and Alexa will respond when asked.Conversation modeYou will be able to ask and activate Alexa more naturally when a user of Amazon Echo 10 smart display will ask directly to the voice assistant “Alexa, join the conversation”. To make sure about whether the conversation mode is activated or not just look at the screen and if it shows a solid blue border around the screen with a blu...
Google to enable voice banking and vaccination scheduling features | by Tapaan Chauhan | Dec, 2021
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Google to enable voice banking and vaccination scheduling features | by Tapaan Chauhan | Dec, 2021

Google is stepping way more ahead by introducing a bunch of new features to their services in India. With these new features, users of Google assistant in India can easily get to set up their vaccination appointment while Google pay users will be able to command in Hinglish (a mixture of English and Hindi) to make any financial transaction.Google pay is now one of the most popular apps for financial transactions in India. So for adding many spices to its feature Google is going to introduce a speech text feature. With this New advanced AI, users just need to command which bank and which account number they want to send money and as soon as the recipient confirms, their money will be sent in seconds. The app can understand both the language Hindi and English but this new addition of Hing...
On Replika. Replika is a popular AI companion app… | by Matthew Maybe | Dec, 2021
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On Replika. Replika is a popular AI companion app… | by Matthew Maybe | Dec, 2021

Is oxytocin the new dopamine?Prior to GPT-3, the most powerful AI in the world was arguably the human behavior prediction system that Facebook built. In retrospect the actual AI part of this will probably appear rather crude; the true innovation making that system so powerful is how it manipulates human beings by triggering targeted dopamine releases to reward behavior that is in accordance with corporate or political goals. Humans’ inclination towards social engagement is a backdoor vulnerability which has been used to hack our nervous systems with devastating consequences.There are holes in that system, however. Everything that happens on social media happens more or less in the open, so it is observable to others when someone has been manipulated towards an end that does not match wh...
Introduction To Dialogflow — Conversational User Interface | by Mohit Valwani
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Introduction To Dialogflow — Conversational User Interface | by Mohit Valwani

In today’s world, We are living in space of Conversations.What is Conversation space? One might ask.By the term “Conversation space”, I am referring to the era where everything is done by just communicating with our electronic devices. For example, If we want to know What is today’s forecast? We can just ask our mobile phone and we get our answer. There are numerous such examples of Conversation space which has made our life both easier and more fun.Let’s roll back to ancient times from where Technological Revolution started and progressed.The conversational shift can be explained as we can see from the above image, we can notice that we have been upgrading in technical aspects every 10 years. First in the 1970s we had the Mainframes, then after 10 years in 1980s we had the Desktops, af...
Battle of the Bots in The Crypto You | by Adrian Cheung | Dec, 2021
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Battle of the Bots in The Crypto You | by Adrian Cheung | Dec, 2021

There are two currencies in the market, $BABY & $MILK. $BABY is a lot more valuable than $MILK.Targeting the cheap baby in the marketplace. Let’s say the floor price of a baby at the moment is pricing at 20 $BABY. If a careless guy lists his baby at 10 $BABY, then the bot will buy it once the baby is listed.Screenshot of market contract on bscscanHow do bots do it?Easy. Just keep tracking the market contract and use the “fillOrder” function to buy the targeted baby.1. How Conversational AI can Automate Customer Service2. Automated vs Live Chats: What will the Future of Customer Service Look Like?3. Chatbots As Medical Assistants In COVID-19 Pandemic4. Chatbot Vs. Intelligent Virtual Assistant — What’s the difference & Why Care?Targeting the bot in the marketplace by changing the...
How to Use Visuals to Make Your Chatbot More Lively and Empathetic — EmpathyBots | by Pratik Bhangire | Dec, 2021
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How to Use Visuals to Make Your Chatbot More Lively and Empathetic — EmpathyBots | by Pratik Bhangire | Dec, 2021

Do you know? according to research, visual messages are processed 60,000 times faster than text messages.And, that is the reason adding visual elements into chatbots is considered as one of the top 2 best practices of conversational UI (user interface) design.In the last guide, I have shown you how to build a simple FAQ Chatbot with ManyChat to get started with your journey of chatbot development.And in this guide, I will continue that example of FAQBot to show you how to make your chatbot more lively by adding some visual elements to it so that it could feel more empathetic, interesting, and fun to interact with.The tool that we are going to use for designing those visuals is none other than, Canva — a simple yet powerful graphic designing tool!So, without further delay, let’s get star...
Student Review — Voice User Interface Design Course by CareerFoundry | by Shraddha Singh | Dec, 2021
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Student Review — Voice User Interface Design Course by CareerFoundry | by Shraddha Singh | Dec, 2021

Me: Alexa, could you write a blog for me, please?Alexa: Blog is spelled, B-L-O-GNever mind. I still love you, Alexa.I published my first blog last month, and WOW! I could have never imagined the love and support it received. Thank you for taking out the time to read and reach out to me. It means the world to me!I had mentioned that enrolling in an online course while waiting for my work permit, has been the best investment so far. So what better than writing about it in this blog. Now, many of you may not connect with this blog as much as you did with my previous one. But we all learn something new from people around us, don’t we?Anyone who stops learning is old, whether at twenty or eighty. Anyone who keeps learning stays young. The greatest thing in life is to keep your mind young.— H...
Integrate IBM Watson with Whatsapp | by Devashish Datt Mamgain | Dec, 2021
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Integrate IBM Watson with Whatsapp | by Devashish Datt Mamgain | Dec, 2021

IBM Watson Assistant is a chatbot that employs artificial intelligence. It comprehends customers queries and responds quickly, consistently, and accurately across any application, device, or channel. And mainly Watson Assistant is a service that allows you to integrate conversational interfaces into any website or app.In this tutorial, I will show how to use Kommunicate to link a Watson Assistant chatbot to WhatsApp, extending its capabilities. Assuming you’re familiar with Watson Assistant and how it works. We’ll be concentrating solely on integrating the Watson chatbot with WhatsApp using Kommunicate. However, if this is your first time using Watson, you can get started here.To begin, you will require a platform that will assist you in integrating the chatbot and will provide the serv...
How to Build a Simple FAQ Chatbot with ManyChat (No-Code) in 2022 — EmpathyBots | by Pratik Bhangire | Dec, 2021
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How to Build a Simple FAQ Chatbot with ManyChat (No-Code) in 2022 — EmpathyBots | by Pratik Bhangire | Dec, 2021

Are you ready to get your hands on chatbot building?Don’t worry, we’ll start with a simple and easy one!In this guide, I will show you the 6-step process to build a simple FAQ chatbot using the no-code chatbot development platform, ManyChat.So, be with me!Source: EmpathyBotsBefore starting to build a FAQ chatbot, you need to create a full plan to build one.If you have read my guide on how to create a chatbot from scratch, then you definitely know about it. But if not, then I highly suggest you to read it first.To give you a brief idea, the plan is nothing but to decide the goals of your chatbot, its functionality, type, deploying channels, and the tech stack you need to create a chatbot.Like in the case of our FAQBot,The goal is to answer frequently asked questions of users by creating ...
Target Marketing. What is Target Marketing? | by Cloud Ladder Consulting | Nov, 2021
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Target Marketing. What is Target Marketing? | by Cloud Ladder Consulting | Nov, 2021

Target Marketing means breaking the market into different segments and planning strategies for each segment to increase the market share. It aims your marketing efforts at specific groups of customers, makes the promotion, pricing, and distribution of your products and/or services easier and more cost-effective, and provides a focus to all of your marketing activities.Target marketing is like researching and understanding your potential customers, as their interests, hobbies, and needs so that you can focus on what people need and your marketing budget on a specific segment that is most likely to avail/purchase your product or service.As you know, not all products can be consumed by everyone, each product has a separate customer base. To attract a particular segment of the market, the c...
How Chatbots Can Transform Your Business
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How Chatbots Can Transform Your Business

Many startups and forward-thinking brands are incorporating chatbots into their daily operations, customer interactions, and sales processes.Photo by Volodymyr Hryshchenko on UnsplashChatbots are one of the most useful products in the artificial intelligence evolution, which has advanced significantly in the last decade. Chatbots can assist businesses in reducing the time it takes to respond to customer inquiries as well as the number of customer service agents.The chatbot market is expected to be worth $1.25 billion by 2025. This is due to the fact that many brands are investing in improving their customer experience. The advantages of chatbots extend beyond providing instant responses to customers. They can also help with business tasks like gathering customer information, scheduling ...
The Dominance of AI Chatbots Over Rule-Based Chatbots | by Saltlux | Dec, 2021
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The Dominance of AI Chatbots Over Rule-Based Chatbots | by Saltlux | Dec, 2021

How is AI taking over rule-based chatbots? Is AI the future of chatbots? We will answer these questions in this article.The chatbot industry is growing really fast year by year as many companies try to use chatbots to reduce customer service costs.With rapid advancements in Artificial Intelligence (AI) and Natural Language Processing (NLP), more and more chatbots are made and released each day, and they serve a different purpose.The future of rule-based chatbots is worrisome because they are not dynamic enough to be able to tackle nuances in conversation, and their future is likely to be determined by the business value that they can provide.Majority of the rule-based chatbots are now the legacy systems from the earlier times of technology that haven’t been able to keep up with the pace...
What is a ChatBot?. A ChatBot is a computer program… | by Cloud Ladder Consulting | Dec, 2021
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What is a ChatBot?. A ChatBot is a computer program… | by Cloud Ladder Consulting | Dec, 2021

A ChatBot is a computer program designed to communicate with human users via the Internet. For example, any user can ask an inquiry or statement to the bot, and the bot will respond immediately. It allows a form of communication between machines and humans, mainly through voice commands or messages. It can answer human language questions and respond like a human. It also provides responses based on a combination of default scripts and machine learning applications.When ChatBot is asked a question, it will respond based on the knowledge and understanding of the database available at that time. If the conversation introduces a concept that has not been programmed to be understood, it will either distract the conversation or pass the communication to a human operator. Currently, many e-com...
How Religious Organizations can use Cloud Messaging | by Cloud Ladder Consulting | Dec, 2021
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How Religious Organizations can use Cloud Messaging | by Cloud Ladder Consulting | Dec, 2021

Religious and volunteer organizations all over the world use bulk SMS service to deliver important messages to their communities and members about future events, meetings, functions, donations, welfare programs, and other news. Information can be communicated to a large number of individuals in a matter of seconds for very little cost, and messages may be picked up while on the move because people take their phones with them everywhere they go. Religious groups increasingly employ promotional SMS, transactional SMS, community SMS, websites, emails, and even blogging to keep in touch with today’s youth. Cloud Messaging allows you to reach out to your community through the most common medium — SMS.It’s essential to consider that text messaging can really assist churches in overcoming typi...
10 Best Time Tracking Bots on Slack | by Pawan Kumar | Dec, 2021
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10 Best Time Tracking Bots on Slack | by Pawan Kumar | Dec, 2021

We’ve finally made it through 2021, the year that drastically changed the way we work in offices. One thing that came with the pandemic was the transition of offices from on-site to remote. Many workplaces have shifted to a hybrid pattern since then.So what does that mean for employers? Hybrid work means your employees can no longer rely on manual attendance or time tracking methods. Therefore, it’s time to leave behind old-school methods. Today’s world has changed, and most organizations now prefer having a reliable time tracking system for their employees.In this article, we list down various employee time tracking apps on Slack. So let’s begin.AttendanceBot is a powerful time tracking software for both small and medium-sized organizations. A great tool for remote and hybrid teams, At...
How Restaurants can use Cloud Messaging | by Cloud Ladder Consulting | Nov, 2021
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How Restaurants can use Cloud Messaging | by Cloud Ladder Consulting | Nov, 2021

Did you know that 81% of people use their mobile devices to look for restaurants? Mobile phones are found almost everywhere. People use their smartphones to plan where they will eat, what they will eat, and with whom they will eat. Some people are so engrossed in their phones that they would use them to check their social media accounts while eating.Consumers’ methods for finding restaurants and ultimately deciding whether to order or dine in have evolved substantially over time. To be competitive in an era when consumers have so many more options at their fingertips, businesses must better understand their customers and competition than ever before.By covering tablecloths with adverts promoting their opt-in SMS marketing campaign, several restaurant owners have turned something as ordi...
On CRM: Chatbots Are Becoming A $10 Billion Market | by Gene Marks | Dec, 2021
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On CRM: Chatbots Are Becoming A $10 Billion Market | by Gene Marks | Dec, 2021

(This article originally appeared in Forbes)My dog died a few years ago. She was only about 7 years old and had a lot of health problems. I miss her. But one thing I don’t miss: my pharmacy bill.That’s because Lavender (my wife chose the name, not me) was on no less than seven medications. And a day rarely went by without me a text message from my pharmacist at the CVS near me. It almost always went something like this:CVS: Hello Lavender, you have a prescription due for a refill. Would you like to refill it? Me (impersonating Lavender because she’s a dog): Yes. CVS: Thank you. (5 minutes later) CVS: Lavender, your prescription does not have any more refills. Would you like us to contact your primary doctor? CVS: Thank you. (2 hours later) CVS: Lavender, your prescription has been renew...
Marketing Message Strategies for Successful Campaigns | by Cloud Ladder Consulting | Nov, 2021
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Marketing Message Strategies for Successful Campaigns | by Cloud Ladder Consulting | Nov, 2021

Developing a marketing message sounds like the simplest task. You might think it’s just a few hours of work, but the truth is, developing a marketing message is a big deal! A campaign’s success is determined by the marketing message it conveys.Any promotional effort is doomed to fail from the outset if it lacks the necessary plan and execution. But don’t worry; In this blog post, we’ll go over the importance of messaging and how to use it in your marketing campaigns in the most effective way possible!So, keep on reading!A messaging strategy is a key that successfully markets your business. It’s how you present yourself, how you communicate, and how it affects every piece of text associated with your company, from in-store signage and advertising to customer service emails and website co...
How Retail Businesses can use Cloud Messaging | by Cloud Ladder Consulting | Dec, 2021
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How Retail Businesses can use Cloud Messaging | by Cloud Ladder Consulting | Dec, 2021

Text Marketing for retail stores strengthens brand loyalty, raises top-of-mind awareness, and, ultimately, boosts sales. Text marketing campaigns are read 99 percent of the time, making it a very successful marketing channel for retailers to reach out to potential and existing customers.Texting is the ideal medium for sharing time-sensitive promotions and alerts because 78 percent of consumers feel Text Messages are the fastest way to reach them. With nurture sequences and welcome offers, it’s also a wonderful method to greet new subscribers.Here’s how you can run a Retail Marketing Campaign:Here’s how you can use SMS tools to engage your customers and grow your revenue:Acquire new customers: Customers who are interested in your store can text a keyword to your phone number to obtain an...
How to Write a Conversational Script for Your Chatbot — EmpathyBots | by Pratik Bhangire | Dec, 2021
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How to Write a Conversational Script for Your Chatbot — EmpathyBots | by Pratik Bhangire | Dec, 2021

First of all, applaud yourself, because you have reached the second step in creating a chatbot.And, it means a lot!It means you are serious about creating a chatbot and have taken a step-by-step approach to create it.What will you get from this guide?In this guide, you will get the 5-step process to write a conversational script (with example) and the 6 best practices you should follow to make it effective.Source: EmpathyBotsIn the last guide, I have shown you how to design a conversational flow for your chatbot from scratch.If you haven’t read it yet, read it now and come here again!Because it’s the first step in creating a chatbot and a pre-requisite for this guide.But, what exactly is a conversational script?Well, read the next section to know this!The conversational script is nothin...
Evolution of Conversational AI. A chatbot is computer software that… | by Mitusha Arya | Dec, 2021
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Evolution of Conversational AI. A chatbot is computer software that… | by Mitusha Arya | Dec, 2021

Image Source: https://thecxinsights.com/chatbot-examples/A chatbot is computer software that uses artificial intelligence to replicate human conversations. They’re also referred to as “digital assistants” that are aware of human capabilities. Bots decipher the user’s purpose, process their requests, and respond quickly with appropriate information.Bots may speak via voice and text, and they can be used on websites, apps, and messaging platforms like Facebook Messenger, Twitter, and Whatsapp.A chatbot can be as simple as matching patterns and responding, or it can be a complicated weave of artificial intelligence algorithms with advanced conversational state tracking and integration with current business processes.Chatbot apps let customers have a better experience by simplifying interac...
Alexa Smart properties bringing new tools for health care communities | by Tapaan Chauhan | Nov, 2021
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Alexa Smart properties bringing new tools for health care communities | by Tapaan Chauhan | Nov, 2021

Amazon reveals two new programs bringing Alexa to hospitals and senior living communities. This new solution by Alexa smart home properties will allow users to stay connected, Communicated and entertained.Amazon Alexa smart properties have created these new solutions to make managing system in hospitals more easy and effective via Alexa devices. “We believe the intuitive and accessible nature of voice and Alexa has the potential to help and delight customers in many scenarios, in and outside of the home,” “We’re excited to extend the experiences customers already love to senior living communities and healthcare systems, and give providers new ways to save time and personalize care for their patients and residents.” Amazon stated in a blogpost.1. How Conversational AI can Automate Custom...
How to implement chatbots with Sendbird and Google Dialogflow | by Sendbird | Dec, 2021
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How to implement chatbots with Sendbird and Google Dialogflow | by Sendbird | Dec, 2021

By Walter RodriguezSolutions Engineer| SendbirdIf you’re looking for tutorials about Swift, Kotlin, React, and more, check out our developer portal.The Sendbird chatbot sample code may help you. For additional guidance, check out our docs. Here’s a general Sendbird chat demo and details about Sendbird chat.This tutorial will explain how to use the Sendbird API for Bots to receive a message from any channel, send it to Dialogflow, and respond.Figure 1. Sendbird chatbot architecture diagramBy the end of this tutorial, you will understand how to build the entire flow in the architecture diagram above. This flow consists of the following steps:The client sends a message to the Sendbird Bot Sync Server.From the Sendbird Bot Sync Server, we send the message to Dialogflow using the Dialogflow ...
A Conference in the Metaverse & an NFT for your Personality | by Stefan Kojouharov | Dec, 2021
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A Conference in the Metaverse & an NFT for your Personality | by Stefan Kojouharov | Dec, 2021

This year’s Chatbot Conference will be the begging of something new!Chatbot Conference in the MetaverseWe have very exciting news!It’s that time of year, where we start to actively plan our next Chatbot & AI Conference and we’re planning on hosting it in the Metaverse!Metaverse will allow us to connect online in a more embodied experience. You will be able to virtually walk around, meet people, talk to the speakers and even have a happy hour!So, we are very excited!To make matters even more interesting, we will explore the topic of how Converstional AI Avatars are coming into the Metaverse!As you may know, Ilya Gelfenbeyn, the previous co-founder of Dialoglfow (originally Api.ai) has founded a new startup, Inworld AI, that focuses on this.Inworld AI provides a developer platform for...
11 powerful ways how WhatsApp chatbots are helping in healthcare! | by Engati | Dec, 2021
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11 powerful ways how WhatsApp chatbots are helping in healthcare! | by Engati | Dec, 2021

The healthcare industry has been under immense pressure over the past couple of years and needs to embrace digital transformation as much as possible to scale up and provide healthcare services in a better manner. So, how do they do that? How can the healthcare sector improve customer satisfaction? The answer, to a great extent, lies in reaching patients over the app they use 23 times a day and automating conversations right there. How do they do that? By deploying WhatsApp chatbots for healthcare.1. Assessing symptomsYour patients can chat with your healthcare chatbot on WhatsApp to self-report their symptoms and get a diagnosis. This is not intended to replace doctors or healthcare professionals in any way, rather, these bots are meant to supplement them and help them work more effect...
CX Automation Using Conversational AI For NBFC’s | by Nuacem AI | Dec, 2021
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CX Automation Using Conversational AI For NBFC’s | by Nuacem AI | Dec, 2021

conversational ai for NBFC’sIn this growing competitive world, we always tend to be the best among others. We want the system and work done to be perfect with no human errors. As said, making this happen is quite difficult. Firstly, getting human resources is one challenging task, and acquiring 100% skilled and experienced employees is nearly impossible.Highlights:We can agree that 60% of day-to-day activities rely on machines or automatic AI. Without having them, we can’t imagine our lives today. AI is known for its perfection in its work, and it is not new to us that we depend on it every day. Introducing conversational AI in many places has brought us good results.They have not only made our jobs easier but far more effective compared to previous methods. As humans, we tend to make m...
Why MMS Marketing is a good choice | by Cloud Ladder Consulting | Dec, 2021
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Why MMS Marketing is a good choice | by Cloud Ladder Consulting | Dec, 2021

MMS marketing is a type of mobile advertising that sends enhanced text messages over MMS (Multimedia Messaging Service). Picture messaging is another term for MMS marketing. Because people are more inclined to engage with multimedia content, this marketing strategy has shown to be beneficial to businesses all over the world.Using our Cloud Messaging platform, with eye-catching promotions, vouchers, or special announcements, your company may reach out to thousands of potential customers throughout the world.Create a message that communicates exactly what you want to say to your customers, and deliver it in a way that you know they won’t miss.Instant delivery and creative content: It allows you to send rich content to your audience.See how your campaign is performing in real-time with ins...
The Trusted Leader in Text Marketing- Cloud Messaging | by Cloud Ladder Consulting | Nov, 2021
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The Trusted Leader in Text Marketing- Cloud Messaging | by Cloud Ladder Consulting | Nov, 2021

Cloud based messaging Service allows businesses to reach their customer at the right time with right information. Our REST API smoothly integrates with your existing application (CRM,HR ,Finance, etc. ).Create an exact solution to keep your customers engaged throughout their journey with Cloud Messaging.Reasons why you should choose Cloud Messaging:Powerful, easy to use software: Our messaging software is packed with features, simple to use, and compatible with all of your devices. It can be accessed from your favorite messaging apps (WhatsApp, Telegram and Message). You have a lot on your plate, so you need software that is easy to subscribe and use. Cloud Messaging is a cloud base solution that can be accessed from any device which has internet access.No contracts. No hidden fees: The...
How NGO’s can use Cloud Messaging | by Cloud Ladder Consulting | Nov, 2021
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How NGO’s can use Cloud Messaging | by Cloud Ladder Consulting | Nov, 2021

Marketing is a crucial part of any company’s operations. It involves informing customers about a product’s or service’s value proposition, convincing them to buy the product/service, and finally establishing a brand.Marketing ideas apply to non-profits as well, because finances are required to continue existing functions and expand future capacities. So, in this case, the donor is a customer, and the cause or project is a product!Even the most charitable organization can’t accomplish anything unless people are aware of it. To effectively pursue its objective, a nonprofit needs good relationships with donors, volunteers, the media, and even government groups.A nonprofit, like any other company, must plan to properly execute its marketing and communication strategy and meet its objectives...
Mass Marketing. What Is Mass Marketing? | by Cloud Ladder Consulting | Nov, 2021
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Mass Marketing. What Is Mass Marketing? | by Cloud Ladder Consulting | Nov, 2021

Mass MarketingMass Marketing is a Market Strategy that appeals to the entire market rather than focusing on a particular group. It focuses on higher sales volume with low prices and helps to gain maximum exposure for the brand. Mass Marketing has no limits and targets everyone intending to maximize business/profits.Maximum Exposure = Larger Number Of SalesIt is the opposite of niche marketing, as it mainly focuses on high sales and low prices. Mass Marketing originated in the form of Mass Radio use in the 1920s. Over the years, marketing activities have transitioned from traditional forms like television, radio, etc. to online media/ digital platforms.Businesses can reach a wider audience with advertising messages through a variety of media.There are various techniques used by Mass Mark...
Recruitment and Staffing- Cloud Messaging | by Cloud Ladder Consulting | Nov, 2021
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Recruitment and Staffing- Cloud Messaging | by Cloud Ladder Consulting | Nov, 2021

Employees are crucial to a company’s growth and success, and gathering a team with a varied range of personalities, passions, and skillsets is one of the most difficult components of any business.Finding exceptional individuals and persuading them to apply is a difficult task that demands a team effort. It works similarly to how marketers attract and convert customers. This is where marketing for recruitment comes into play.The average American looks at their phone 47 times every day. Because we’re all so glued to our phones, text messaging is a fantastic and mostly underutilized channel that skilled recruiting teams can employ to generate significant results.Recruitment Funnel:1. Attract: Text to Apply2. Engage: Chat to Engage3. Nurture: Respond to Rehire4. Convert: Remind to CompleteM...
My first experience creating Chatbots | by Karol Japp | Nov, 2021
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My first experience creating Chatbots | by Karol Japp | Nov, 2021

This week, my first job as a UX Designer in a large company came to mind: Designing and developing a chatbot for one of the sectors of this company.I started with a survey about the characteristics and personality that the chatbot would come to have, based on the preferences of those working in the industry. After all, it would be an internal and daily communication about any doubts that might arise on their part.During the process, preferences were changing. One moment they wanted a robot, another moment they wanted a robot animal, and ((only)) later they decided that it would make more sense to be a human.Another survey was carried to discover their characteristics and personalities. Four more models developed.Which would they prefer among the 4 chatbots drawn. One was chosen, but int...
Leak reveals the arrival of Sonos voice assistant | by Tapaan Chauhan | Nov, 2021
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Leak reveals the arrival of Sonos voice assistant | by Tapaan Chauhan | Nov, 2021

According to some shared code strings on Reddit the most awaited Sonos voice assistant is going to make it’s entry soon in the market of voice assistants, leaving a new competition for Amazon Alexa and Google Assistant. But according to a recent survey, it reveals that the Sonos voice control feature doesn’t look to be compatible with Google assistant.According to the code strings users can command using their voice to do multiple activities such as playing or pausing music, increasing or lowering volumes, reporting charging percentage of your smartphone. The logos shared in the code arise questions about its’ compatibility because it shows a tick mark on Alexa’s logo and a cross mark on Google assistant’s logo. So it’s pretty obvious that the feature will be compatible with Alexa but n...
How Chatbots Can Reduce Product Return — An Extensive Guide | by Saltlux | Nov, 2021
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How Chatbots Can Reduce Product Return — An Extensive Guide | by Saltlux | Nov, 2021

A recent survey suggests that almost 30% of all purchases that are made online are returned. For startups and even for stable businesses, this is too much of a percentage.¹If your business is facing conduct of shopper behavior that indicates a return is likely, a variety of chatbots can effectively and preemptively intervene in this transaction and can prevent a return from happening.There are multiple ways in which chatbots can help you to reduce your product returns, and this article will take a look at some of the significant ways in which chatbots can help businesses. However, it is important to understand here that chatbot efforts must be met with equal efforts from the business operators to ensure that chatbot is able to give its maximum.· Helping Customers in Choosing the Suitabl...
Why Artificial Intelligence (AI) Projects Fail | by Trust Onyekwere | Nov, 2021
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Why Artificial Intelligence (AI) Projects Fail | by Trust Onyekwere | Nov, 2021

Another reason why AI projects fail is that the primary business problem wasn’t an AI one.Let’s look at an e-commerce example. Let’s say an AI-based recommendation engine has been deployed and it hasn’t made a significant difference to revenue from the site.What went wrong? It’s possible that the business doesn’t understand the shopper’s journey. If they had tracked and studied the majority of shoppers’ journeys, they might have discovered that the majority of the shoppers were purchasing additional items because they were using the store’s excellent search engine rather than the product’s page or even a recommendation engine.It might make sense here to have a project that focuses on further improving the search engine, which will provide a better return on investment.This isn’t a failu...
Expo, React native… onboarding chatbot: Part three | by Rinaldo Stevenazzi | Nov, 2021
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Expo, React native… onboarding chatbot: Part three | by Rinaldo Stevenazzi | Nov, 2021

In summary for the moment we have, bubbles for the chatbot and the user, animation to simulate the chatbot’s text input. We still have to link all these components together, make them communicate.React allows us to create contexts, to encapsulate a part of our components to make them communicate with each other. We will share in this context a very usefull react hook : UseReducer. This hook will allow us to manage complex state logic.Then we will modified the chatbot screen and the bubbles factory to use the state management thought his context and update the app.Let’s start by create and initialise a UseReducer.const [state, dispatch] = useReducer(ChatBotReducer, InitialChatBotState)UseReducer takes 2 arguments :a reducer function (ChatBotReducer),initial state as input (InitialChatBot...
YouTube comment analysis. Part I. | by Manuel Gil | Nov, 2021
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YouTube comment analysis. Part I. | by Manuel Gil | Nov, 2021

Photo by Souvik Banerjee on UnsplashEach second countless amount of data is created by social media users on the internet, for instance, since 2013, the number of Tweets each minute has increased 58 % to more than 474000 Tweets per minute in 2019. Instagram users upload over 100 million photos and videos everyday. Due to this constant flow of data the internet turns out to be the best data source that can be encountered, thus being the object of numerous analysis that can be performed using artificial intelligence.One of the most famous platforms used these days to share media content is YouTube. YouTube is the preferred way that people use to share content, on this platform it can be encounter videos about endless topics so each video can reach millions of people that can react in a va...
11 Chatbot Best Practices You Should Follow to Create a Powerful Chatbot — EmpathyBots | by Pratik Bhangire | Nov, 2021
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11 Chatbot Best Practices You Should Follow to Create a Powerful Chatbot — EmpathyBots | by Pratik Bhangire | Nov, 2021

If you are reading this guide, then probably you are creating a chatbot or about to create one.And now you are wondering, What are the traits of a good chatbot?“The Chatbot Best Practices!”Isn’t it?Then, you are at the right place!Because in this guide, I’m going to share all the golden rules you need to know to create a powerful chatbot.Source: EmpathyBotsJust creating and adding a chatbot into your business is not going to work anymore.It has to drive the expected results for your business as well.And to achieve that, you need to follow these chatbot best practices, which will help you to create an effective chatbot strategy and make the most out of it.Suggested Guide: How to Create a Chatbot from Scratch in 2021 (The Ultimate Guide)What do you expect from your chatbot?The reason it e...
An Extensive Guide To Data Collection For Speech Projects | by Shaip | Sep, 2021
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An Extensive Guide To Data Collection For Speech Projects | by Shaip | Sep, 2021

Is it just us or are virtual assistants actually becoming quirkier and sassier by the day? If you remember your first interaction with a virtual assistant like Siri, Cortana, or Alexa, you would recollect bland responses and plain execution of tasks.However, their responses are not the same they used to be. Over the years, they have grown to become sarcastic, witty, and in simple words — more human-like. It’s like they are just a step away from cracking the Turing Test. But this has been a journey, hasn’t it?To get here, close to a decade of AI training has happened at the backend. Thousands of data scientists and AI experts have meticulously worked for hours together to source the right datasets to train their speech projects, annotate key aspects and make machines learn them intact. F...
Challenges faced with Rasa Chatbot Scaling | by SHIVAM DWIVEDI | Nov, 2021
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Challenges faced with Rasa Chatbot Scaling | by SHIVAM DWIVEDI | Nov, 2021

When you think to build quick chatbot with an open source framework system the first framework might pops will be Rasa. No doubt its a great framework, provide you to develop chatbot application with very easily with nice organization of documentation. After all the setup and training, the application seems to perform well. But when you go for the load testing of the application things starts to look messy : Response time increases, concurrency drops etc.So based upon this, here in this blog I will be writing few things which I observed should be taken care off while setting up the configuration of Rasa.1.Is there a way to solve concurrency issue?Ans : One solution I came up with is by increasing the Sanic workers. Rasa 2.x use Sanic web server. As per my exposure I haven't found any co...
Handle Dialogflow Errors (ES & CX) | by Devashish Datt Mamgain | Nov, 2021
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Handle Dialogflow Errors (ES & CX) | by Devashish Datt Mamgain | Nov, 2021

If you’ve spent any time testing your Dialogflow ES or CX while creating agents, working with webhooks, and integrations with other platforms, you’ve probably seen various error messages. In this post, we cover some of the most common errors, and how to resolve those errors.The error would be like,Dialogflow API has not been used in the particular project id error for API call.SolutionTo resolve this issue, ensure you have done the following.Set the GOOGLE_APPLICATION_CREDENTIALS environment variable and then also check if you have provided the correct project ID to the API call. Please refer to this doc for setting environment variables.When trying to delete a GCP project, you might get a notification that the project cannot be deleted, It is due to different ownership property, and on...
Why you should consider Microsoft Bot Framework for your next AI Chatbot | by ximnet | Nov, 2021
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Why you should consider Microsoft Bot Framework for your next AI Chatbot | by ximnet | Nov, 2021

Building an AI Chatbot has never been easierMicrosoft Bot Framework is a framework for building enterprise-grade conversational AI experiences. It is hosted on Microsoft Azure’s cloud infrastructure. With this framework, we have launched a few virtual assistants such as Meva for PETRONAS Dagangan Berhad’s MyMesra, Skye for Kuala Lumpur Convention Centre, and Nadia for Affin Hwang Asset Management. In this article, I’m going to share why you should consider Microsoft Bot Framework for your next AI Chatbot as a developer.Skye — Virtual Assistant for Kuala Lumpur Convention CentreFirst, this bot framework is very easy to start. We can have a simple Q&A bot using QnA Maker in less than an hour without coding at all. You can upload an excel file of questions and answers or provide a webp...
Expo, React native… on boarding chatbot : Part two | by Rinaldo Stevenazzi | Nov, 2021
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Expo, React native… on boarding chatbot : Part two | by Rinaldo Stevenazzi | Nov, 2021

As I explained in the first part, the chatbot and the user use bubbles, but there is a big difference… this famous animation.This little animation gives life to the chat, and allows to simulate an interaction with a person and not a machine.For this animation, we will create 2 components.The first one, chat-typing which will be the animation component. A kind of animated bubble with an opening and closing animation.The second component, chat-bubble, will look like the user-bubble but with the management of the chat-typing component.At the end we will modified the chat-bot screen created in the part one, to used the chat-bubble component.Let’s take a closer look at the design.We can see 3 black circles, spaced one from the other, and with different opacity. You have to imagine this anima...
How we designed and developed an AI chatbot for the first time | by ximnet | Nov, 2021
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How we designed and developed an AI chatbot for the first time | by ximnet | Nov, 2021

Photo by Aideal Hwa on UnsplashEven way back then, there were plenty of Natural Language Understanding (NLU) platforms to choose from, and no shortage of advocates for each provider.Google’s Dialogflow seemed like an obvious choice: Creepily accurate answers to our sometimes nonsensical questions is basically their whole business model.On the other hand, IBM’s Watson had already made big waves with their Jeopardy win, and was now poised to revolutionise healthcare (a promise still pending).And what about Microsoft’s Azure Bot?In retrospect, it really didn’t matter which one we chose — we ended up trying them all anyway as we ventured deeper and deeper into our chatbot journey, eventually going beyond the platforms to explore the underlying models for ourselves (Huggingface is a great re...
Create your own Twitterbot to automate your Twitter presence. | by Paphus | Nov, 2021
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Create your own Twitterbot to automate your Twitter presence. | by Paphus | Nov, 2021

Now that the digital and real worlds are merging, having an online presence is critical. Consistency is one of the most significant means for businesses to set themselves apart from their competition. Brands may establish themselves as thought leaders in their sector by producing high-quality, consistent content. The consistency of your material has a direct impact on people’s perceptions of your credibility. The more consistent you are, the more credible you are.We have an incredible chance to harness automation to boost our productivity many times over in today’s digital and data-driven society. The audience will return for more if the content is compelling. They may offer their own user-generated content if it is really intriguing. However, if a company does not produce it on a regul...
Everything you need to know about Bots | by Cloud Ladder Consulting | Nov, 2021
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Everything you need to know about Bots | by Cloud Ladder Consulting | Nov, 2021

Bots are automated software program that runs predesigned tasks over the Internet. They are automated which means they run according to the instructions they receive without a human user needing to manually start them every time. Bots imitate humans and replace human behavior.More than half of all internet traffic can be credited to bots. For some e-commerce stores, bot traffic can be even higher than 90%. Bots scan content, interact with sites and social media accounts, or chat with users.Bots are typically networked; bots account for more than half of Internet traffic, reading material, interacting with webpages, conversing with people, and searching for attack targets.Some bots, such as search engine bots that index content for search or customer service bots that assist users are va...
Making Patient Experience Better and Helping Healthcare have PSAT Patient Satisfaction Using Conversational AI | by Nuacem AI | Nov, 2021
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Making Patient Experience Better and Helping Healthcare have PSAT Patient Satisfaction Using Conversational AI | by Nuacem AI | Nov, 2021

Industry insiders have predicted exponential growth in the Healthcare AI Market, which is expected to reach USD 45.2 Billion by 2026 from USD 4.9 Billion recorded in 2020. The evolving omnipresence of intelligent medical AI Chatbots is only a reflection of this rather speedy progress.Highlights:So, what exactly are AI Chatbots? Going by the simplest definition, they are little chat bubbles that pop up on the screen of your computers / mobile devices when you visit a website for information. Mimicking human conversations, these bots are designed to offer essential information on commonly asked questions and connect users to relevant personnel in case of emergencies.AI chatbots in healthcare, however, do much more than answer basic queries. With improving sophistication in AI technology, ...
How can WhatsApp automation help grow your business for $5 per day? | by Engati | Nov, 2021
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How can WhatsApp automation help grow your business for $5 per day? | by Engati | Nov, 2021

WhatsApp automation with EngatiPop Quiz, which company on the planet has the most number of customers? It’s everywhere. Yeah, that’s the Ad pitch/slogan for the company. Its Visa. With 302 million customers, it’s towering above the next largest one which is Apple iTunes with 225 million customers.Does business growth, revenue, and brand depend on the number of customers an organization has? Of course, it does. The more customers you reach the more robust is the moat you build for your business. So if your organization has to grow large and accumulate a lot of customers and build a moat that is impenetrable around your business, you need to start acquiring more customers.The top dollar every company spends on is customer acquisition. That’s because business survival, growth, stakeholder ...
Component approach for chatbot. It is rare that business doesn’t want… | by Sean Wu | Nov, 2021
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Component approach for chatbot. It is rare that business doesn’t want… | by Sean Wu | Nov, 2021

It is rare that business doesn’t want to provide a 24x7 personalized services. But they rarely do. Why? It is easy to personalize content in graphical user interface (GUI), but it is generally impossible to personalize arbitrary services as user interaction design and implementation can get out of hand quickly. Hiring live agents is not option, as it is not scalable to operate. Chatbot has the potential to be the solution, but it is too expensive to build today.There are many reasons why it is expensive to build usable conversational user interface (CUI) to your services. Today let’s focus on a major one of these: the lack of component based framework. I will talk about what is the component driven development and why it is a good idea to adopt this methodology. And then we will cover t...
How to create a chatbot without any programming | by Paphus | Nov, 2021
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How to create a chatbot without any programming | by Paphus | Nov, 2021

Businesses in today’s world thrive by serving their customers and making sure their clients are satisfied. When it comes to customer service, customers value their time and expect quick responses. Chatbots provide the ideal solution in today 24x7 world to service your customer service on the web, mobile, and social media.There are many ways to create a chatbot, from using a chatbot platform, to hand coding your own solution. In this article we create a bot using Bot Libre, which is a free open source chatbot platform. Bot Libre makes creating a chatbot and connecting it to the web, mobile, and social media easy. No programming is required, and you can train the bot using natural language.Here you can learn on how to create your own chat bot in 10 easy steps:Click 1 — Bot LibreFirst go t...
How to build AI Chatbot for your business | by ximnet | Nov, 2021
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How to build AI Chatbot for your business | by ximnet | Nov, 2021

There is no shortcut in developing a successful AI Chatbot. Much evaluation and internal engagement are required to determine the success of its implementation.With the experiences we have gathered as a team, we discovered that the following must be considered ahead:Set your priorities rightBe goal-oriented in your approach by identifying your business pain points and opportunities. Here’s the most important question businesses should ask themselves before getting started:“What are you trying to solve?”Whether it is managing product enquiries or assisting customers to check account balance, a good AI Chatbot focuses on its key tasks. This helps businesses to improve productivity by responding to pain points or opportunities more effectively.Form realistic expectationsMost businesses exp...
Best Crowd-Sourced Device Testing Platform-Qantily | by Paramjeet Singh | Nov, 2021
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Best Crowd-Sourced Device Testing Platform-Qantily | by Paramjeet Singh | Nov, 2021

Qantily is a product of Nexgen IoT Solutions. Nexgen was established in 2014, in Texas(US). It has come a long way since then with a presence in more than 5 countries and 150 employees. With specialization in OTT and Streaming media, Nexgen is behind some of the most successful OTT platforms globally.What are the most important factors that have to be considered while developing software or a product for a client? Its use-case? Versatility? The back-end code? There can be endless answers to this question.All these features and factors may go in vain if the product doesn’t turn out to be efficient and properly tested for multiple real-time test cases. Hence, it would be correct to say that testing a product is a very significant part of delivering the complete software to the client with...
6 Best WhatsApp Chatbots in India | by Haptik | Oct, 2021
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6 Best WhatsApp Chatbots in India | by Haptik | Oct, 2021

WhatsApp is the new buzzword for digital conversations as the post-pandemic world gets more digital-savvy and contactless shopping emerges as the new trend.According to a Statista report, WhatsApp is the most popular messaging platform with more than 2 billion active users outranking Facebook Messenger at 1.3 billion and WeChat at 1.2 billion users. Not only this, it has become the world’s third-largest social networking platform after Facebook and YouTube.Given the popularity and demand of this new messaging channel, businesses too have started to turn their ships, the WhatsApp way. Also, recent innovations in artificial intelligence (AI) and machine learning (ML) make WhatsApp more profitable for businesses. AI-powered virtual assistants, also known as WhatsApp Bots have helped busine...
How to Create a Chatbot from Scratch in 2021 (The Ultimate Guide) — EmpathyBots | by Pratik Bhangire | Nov, 2021
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How to Create a Chatbot from Scratch in 2021 (The Ultimate Guide) — EmpathyBots | by Pratik Bhangire | Nov, 2021

So, you want to create a chatbot?Well, you definitely should!Because your customers want it and it is backed by data.According to Salesforce’s “State of Service” report, 76% of service professionals said that customers have increased their use of self-service resources during the pandemic.And, 83% of customers expect someone to interact with them immediately after they contact a company.Then, What are you waiting for? Let’s get started!Source: EmpathyBotsBut before moving ahead I highly suggest you to read this complete guide on What Exactly is a Chatbot? And Why is it Important?To get a detailed understanding of the subject including, types of a chatbot, how does it work, its importance, use cases, and examples.It is a prerequisite for this guide!Ok, let’s start!If you want to create a...
Guide to How you can turn on and use Google Assistant Continued Conversation | by Tapaan Chauhan | Nov, 2021
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Guide to How you can turn on and use Google Assistant Continued Conversation | by Tapaan Chauhan | Nov, 2021

Sometimes it feels so awkward to talk to Google assistant because of its weird robotic voice. But with the recent improvement with Google’s continued conversation feature things are getting better.With this new feature you don’t have to always command with ‘hey Google/ ok Google’ in every sentence. You can just now follow-up ask or command questions without mentioning ‘hey Google’. For instance, you can easily say “hey Google, set an alarm for tomorrow 7am” and add “also check my upcoming events too” this flow makes this communication more alive.However, it can’t get enabled automatically. You need to go through some simple steps to enable it. Let’s get straight to how you can enable Google assistant continued conversation.Install the Google assistant app and open it.In the top right si...
Digital Process Automation(DPA) vs Robotic Process Automation (RPA) | by Nuacem AI | Nov, 2021
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Digital Process Automation(DPA) vs Robotic Process Automation (RPA) | by Nuacem AI | Nov, 2021

Many Business organizations typically involve a lot of repetitive tasks. With automation technologies becoming mature and accessible plus due to the recent rise of pandemics there is an upward trend in digital transformation and process automation.Highlights:However, when people give the first glance into automation, they might be overwhelmed with a lot of options to take. Particularly, there are two popular ways of automation, Digital Process Automation (DPA) and Robotic Process Automation (RPA) which confuse a lot of people.In this article, we will explain what is RPA, what is DAP and compare them on various grounds. Finally, you would understand that they complement each other and organizations can get a lot of value byBut before that, let us understand the general context of both RP...
The Ultimate Rasa Cheatsheet. A beginners’ guide to Rasa Open Source | by Nikoletta Ventoura | Oct, 2021
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The Ultimate Rasa Cheatsheet. A beginners’ guide to Rasa Open Source | by Nikoletta Ventoura | Oct, 2021

Let’s start with the basics:Rasa Open Source is a framework for Natural Language Understanding (NLU), dialogue management, and integrations. Rasa also provides RasaX, which is a toolset (GUI) to improve a bot created with Rasa.This is a continuously growing framework for the development of dialogue systems and no wonder there is the need for some help when you start working with Rasa. I got your back though! Here is a comprehensive cheatsheet for all the main commands and functionalities you need!Filesdomain.yml → the “universe” of the bot, i.e., it has a list of all the intents, responses, custom actions, slots, and forms. Don’t forget that every time you add a new intent or entity you have to also add it in your domaindata/nlu.yml → the training data for the natural language understan...