artificial-intelligence - Digital Marketing Journals Hong Kong

The THINKA homekit Z-wave hub expands your apple smart home arsenal | by Tapaan Chauhan | Oct, 2021

26Oct

By Tapaan ChauhanNo Comments

ai bot, ai chat, ai chatbot, Apple, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, google chat bots, robot chat, smart-home, technology

The THINKA homekit Z-wave hub expands your apple smart home arsenal | by Tapaan Chauhan | Oct, 2021

Smart Home technology company Thinka has launched the world’s first Apple Homekit-certified Z-wave controller which is specially designed for users who use Homekit as their home automation platform. With their new Z-wave hub users can have access to more products, functionalities, apps and automations such as geofencing and adaptive lighting. Looking over the fastest growing wireless smart home consumer market Z-wave now has secured its place as the new worldwide market leader in the wireless home automation industry.Image source: the ambient.comOverview and functionalitiesBy choosing z-wave as a protocol a whole new suite of smart devices is now available to homekit users via this new hub. And connecting this Z-wave controller to Apple homekit system enables instant access to over 3,30...

XIAOMI MI Smart Projector 2 goes LIVE along with Mesh System AX3000 | by Tapaan Chauhan | Oct, 2021

25Oct

By Tapaan ChauhanNo Comments

ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, google chat bots, mi, robot chat, smart-home, technology, xiaomi

XIAOMI MI Smart Projector 2 goes LIVE along with Mesh System AX3000 | by Tapaan Chauhan | Oct, 2021

If you are not so fond of watching cinema in the theater anymore then Xiaomi has the best thing to offer you, xiaomi mi smart projector 2. They have recently launched this product along with new Mesh System Ax3000.This smart projector gives you clear and high quality screen experience with 1920*1080 full HD resolution and auto focus. No matter how wide your wall is this can fit at multiple angles up to 120” screen using multi-angle auto keystone correction.It is also compatible with Google assistance so you can just ask “hey! Google play my favorite show”. No need to worry about sound quality as it offers Dolby audio from built in speakers to give you the experience of enjoying rich sound bass.You can enjoy relaxing viewing experience even with below 28dB.Pricing range Xiaomi mi smart p...

The Best Smart Blinds Options For Your Smart Home | by Tapaan Chauhan | Oct, 2021

25Oct

By Tapaan ChauhanNo Comments

The Best Smart Blinds Options For Your Smart Home | by Tapaan Chauhan | Oct, 2021

While you are opting smart home automation you might not want to fold your blinds manually anymore. And for that, if you are looking for some best brand suggestions for smart blinds, then here is a list of some best advanced quality choices and options available for you.If you are looking for a well designed smart blind with advanced technology features then this one might be the best choice for you. Besides classy design it has multiple features to catch customer’s attention.This smart blind from American Homesuplier has great durability with better motor quality. You can control this via hand-held remote or if you are not a fan of controlling via remote system then thanks to its wide range of compatibility, that you can even control this via Amazon alexa, Google Home, Apple siri and m...

Aqara Roller Shade Driver E1 Adds Automation to Existing Window Blinds | by Tapaan Chauhan | Oct, 2021

24Oct

By Tapaan ChauhanNo Comments

Aqara Roller Shade Driver E1 Adds Automation to Existing Window Blinds | by Tapaan Chauhan | Oct, 2021

To add another device to your smart home experience Aquara has launched Roller Shade Driver E1 so that you don’t have to struggle with rolling shades of every room.Image source: theambient.comThis china based company has claimed to use Zigbee3.0 protocol to make users enjoy fastest and energy-efficient smart home technology along with smart automation system so that they can connect the device with Aqara app and it will work automatically so no one have to worry about operating it manually. But if you are not a fan of automation you can control it via button or your mobile from anywhere.Thanks to its’ wide range of smart home eco-system compatibility, that allows users to operate it with popular voice assistances such as Google assistance, Siri, Alexa, Homekit and IFFTTT. It enables acc...

Facebook launched Portable Portal Go and Portal plus smart displays | by Tapaan Chauhan | Oct, 2021

24Oct

By Tapaan ChauhanNo Comments

ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, conversation with ai, creating chatbots, facebook, facebook bot, facebook chatbot, facebook messenger bot, robot chat, smart-home, speakers, videos

Facebook launched Portable Portal Go and Portal plus smart displays | by Tapaan Chauhan | Oct, 2021

Facebook recently announced the launching of their best two smart speakers, the portal Go and Portal plus to make your video chatting experience better. With advanced features and technology, these devices will make going to set another milestone in the market of smart displays.Picture source : mysmartprice.comAs Facebook is claiming portal go as the first ever portable devices, let’s get into the quick view of this device:This smart speaker with 5 hours of battery longevity offers users to carry this without dragging power adapters always.Its’ smart 12mp camera with ultra-wide view uses special artificial intelligence which keeps panning and zooming automatically no matter where you take the conversation. So you don’t have to worry about turning the screen while doing any work. Also it...

ATHOM makes homey smart home service free | by Tapaan Chauhan | Oct, 2021

23Oct

By Tapaan ChauhanNo Comments

ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, conversation with ai, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, google chat bots, robot chat, smart-home, technology, voice-assistant

ATHOM makes homey smart home service free | by Tapaan Chauhan | Oct, 2021

After being relaunched as a cloud based mobile app service, Homey is now all set to give users new experience as a completely free application to connect all your smart home devices in one click.Image resource: the-ambient.comWith the use of Homey the whole house can be in a single screen. This simple free application will allow users to connect and drive every single smart device in one click. They can switch on the lights, play music and switch on TV any time they want. Users can also have access to controlling their home’s temperature and can arrange different other things by using it. After its integration with Amazon Echo, Google Assistance and Facebook messenger, one can control Homey with voice command or even by typing on messenger.Additionally Homey can connect users with their...

Amazon Fire TV Stick 4K Max goes live alongside Native Fire TVS | by Tapaan Chauhan | Oct, 2021

22Oct

By Tapaan ChauhanNo Comments

ai bot, ai chat, ai chatbot, amazon, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, robot chat, smart-home, technology, voice-assistant

Amazon Fire TV Stick 4K Max goes live alongside Native Fire TVS | by Tapaan Chauhan | Oct, 2021

Looking over the rising popularity of smart TVs Amazon is going to launch the most awaited new version of Fire TV, Fire TV Stick 4K Max along with their own smart TV, Omni-Series with 4K Ultra HD and the 4-Series with 4K Ultra HD.Image resource: livemint.comThese versions of Fire TV series are going to combine Fire TV experience and far-field voice technology directly into TV, providing an advanced technological remote button to directly reach you to your favorite entertainment resources such as Amazon prime, Disney and Netflix. You can directly tune to your favorite series by asking Alexa with the Omni series.With a 1.8GHz quad-core processor and 2GB ram makes this new version of Stick 4K Max 40% more powerful than the previous version of Mere 4K, offering a faster GPU.Also to make str...

Guide to How you can connect Amazon Echo Speaker with Fire TV to experience Alexa Home Theatre System | by Tapaan Chauhan | Oct, 2021

22Oct

By Tapaan ChauhanNo Comments

ai bot, ai chat, ai chatbot, amazon, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, guides-and-tutorials, robot chat, speakers, voice-assistant

Guide to How you can connect Amazon Echo Speaker with Fire TV to experience Alexa Home Theatre System | by Tapaan Chauhan | Oct, 2021

With the advancement of features, users now can create a whole home theatre system by linking Amazon Echo devices with Fire TV. You are just few steps away to enjoy a better watching experience. But before that, you need to make sure that all the devices are compatible and have the recent updated version installed. To know that lets have a quick look on which Echo Speaker devices and Fire TV devices are compatible.Amazon Fire TV Stick 4KAmazon Fire TV Stick 4K MaxAmazon Fire TV (3rd Generation)Amazon Fire TV Stick LiteFire TV Cube (1st Generation)Fire TV Cube (2nd Generation)Echo StudioEcho Plus (1st Generation)Echo Plus (2nd Generation)Echo (2nd Generation)Echo (3rd Generation)Echo Dot (3rd Generation)Echo Dot with ClockEcho SubNow as you know, if your device is compatible or not you c...

Best smart devices for your Garden Place | by Tapaan Chauhan | Oct, 2021

21Oct

By Tapaan ChauhanNo Comments

ai bot, ai chat, ai chatbot, amazon, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, google chat bots, phillips, robot chat, smart-home, technology

Best smart devices for your Garden Place | by Tapaan Chauhan | Oct, 2021

In your busy life, you might find managing your garden every time much difficult. So it’s better for you to opt for making your traditional garden a smarter one and to do so you should know which devices will make your task much easy with great features and advanced technology. Here is the list of best choices for your smart garden.https://www.amazon.com/dp/B07L491F8K/ref=cm_sw_r_wa_awdb_imm_JB2GHEWTGKBAHCHSN5FMNow you don’t need to step outside of your house to track water, light or temperature measure of your plants, you can track them just by sitting on your sofa using your smartphone, connecting with this device.It has advanced technology sensors to track accurately the measure of water, light, heat that your plant is getting. Also you can track them for a long term using daily, wee...

Chatbots: From Alan Turing to our decade. | by Anastasia Rempoulaki | Oct, 2021

20Oct

By Anastasia RempoulakiNo Comments

ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, machine-learning, nlp, robot chat, turing

Chatbots: From Alan Turing to our decade. | by Anastasia Rempoulaki | Oct, 2021

Photo by Austin Distel on UnsplashChatbots are “online human-computer dialog system[s] with natural language”. In simple words, chatbots is a virtual person who can effectively talk to any human being using interactive textual skills.The main idea of chatbots started from Alan Turing, who asked “Can machine think?” in 1950. Let’s remember an example of Turing in one section of “Computing Machinery and Intelligence”. In this example Turing simulated what the test might look like when human asking questions and an imagined intelligent computer responding.Q: Please write me a sonnet on the subject of the Forth Bridge.A: Count me out on this one. I never could write poetry.Q: Add 34957 to 70764.A: (Pause about 30 seconds and then give as answer) 105621.Q: Do you play chess?A: Yes.Q: I have ...

Guide to How you can view security camera footage on your Amazon Echo devices | by Tapaan Chauhan | Oct, 2021

19Oct

By Tapaan ChauhanNo Comments

ai bot, ai chat, ai chatbot, alexa, amazon, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, guides-and-tutorials, robot chat, technology

Guide to How you can view security camera footage on your Amazon Echo devices | by Tapaan Chauhan | Oct, 2021

You can now view and monitor footage from your security camera just by saying “Alexa, show the security camera( camera name ) view”. Just a simple set up and you will be ready to use your Amazon Echo device as a security camera monitor. And if you are wondering about how to view or connect then follow the simple steps mentioned in this article .The very first thing you need to assure that your device is Amazon Echo Show, Echo spot or Amazon Fire TV Stick. Then you have to know which brands are compatible with your Echo device. Let’s have a quick look which brands are compatible with Alexa.Security Camera brands compatible with AlexaNestNetgearArloAbodeRingLogitechBlinkEcobeeTP-LinkHoneywellKamiEufyWyzeVivintReolinkZmodoCanaryEzvizAmcrestCheck your camera brand and make sure it is compat...

Top Challenges Faced by Conversational AI that You Should be Aware of | by Ninad Madhab | Oct, 2021

18Oct

By Ninad MadhabNo Comments

ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, business, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, conversational-ai, creating chatbots, problems, robot chat

Top Challenges Faced by Conversational AI that You Should be Aware of | by Ninad Madhab | Oct, 2021

Conversational artificial intelligence confronts challenges that expect better progressive technology to endure.Here, we will catch a glimpse of some of the challenges in conversational AI.Security and PrivacyAt the point when users demand a voice assistant, the information sent must be safely prepared and put away. Voice assistance and chatbots must be paid attention in organizations and the high-security norms that organizations characterize for these channels must be conveyed to their clients to make the vital premise of trust. Particularly while performing sensitive individual data analytics that can be taken, Conversational AI applications must be planned with security in mind to guarantee that protection is regarded and all personal details are kept private or redacted depending o...

Guide to How you can connect and pair your Google Home to a Bluetooth speaker | by Tapaan Chauhan | Oct, 2021

17Oct

By Tapaan ChauhanNo Comments

ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, bluetooth, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, conversation with ai, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, google chat bots, google-assistant, google-home, robot chat, voice-assistant

Guide to How you can connect and pair your Google Home to a Bluetooth speaker | by Tapaan Chauhan | Oct, 2021

Tapaan ChauhanFollowOct 14 · 3 min readIt is now possible to connect your Bluetooth speaker with your Google smart speaker. For instance, if you want to enjoy the benefits of Google Assistant but want the sound to play via another speaker then this is the best solution for you. Here we will guide you about how you can connect and pair your Google assistant with Bluetooth speaker.First you need to turn on your Bluetooth speaker and then press and hold the particular button on the top or back in order to stick it in pairing mode. Then head of to the steps mentioned below:Open Google Home appTap the Google home deviceAt the top-right click settings and then AudioAfter that click default music speakerThen click pair Bluetooth speakerWhen your Bluetooth device appears click done.1. How Conve...

13Oct

By Born Digital s.r.o.No Comments

ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, digital-assistant, firefighting, robot chat, voice-assistant

AI saves human lives | Born Digital

There are various ideas about what artificial intelligence is capable of and how people can use it for their good. In connection with the term “AI,” people often imagine a variety of abstract IT industries. Some even see AI as a potential threat to the future of humankind. But the opposite is closer to the truth so far since artificial intelligence quickly advances in protecting the safety and health of humans.AI already keeps people safe in a variety of industries. For example, it cooperates with healthcare professionals helping to determine a patient’s diagnosis and possible treatment. During that, it relies on an enormous amount of data that the human brain wouldn’t be able to process. Artificial intelligence also protects human lives in criminology. It helps during investigations of...

Unique czech voice-changing voicebot | Chatbots Life

6Oct

By Born Digital s.r.o.No Comments

ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, digitization, robot chat, virtual-assistant, voice-assistant, voicebots

Unique czech voice-changing voicebot | Chatbots Life

Czechs and Slovaks, who call the Samsung customers care line, will now meet a new intelligent voicebot with several unique features. The innovative virtual assistant was developed by Conectart, the largest domestic call center operator. The technological author of the solution is the Czech startup Born Digital.The new digital assistant had replaced the Interactive voice response system (IVR). Customers no longer have to listen to the list of options and dial the number corresponding to their request. The innovative voicebot fluently converses with them in a human voice indistinguishable from a living operator.“Customer expectations are increasing rapidly every year, and we need to keep up with new trends. That is why we decided to implement this project, which in my opinion indicates th...

Real State Chatbots for Actionable “Closing” | by Botspice | Aug, 2021

4Oct

By BotspiceNo Comments

ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbot-design, chatbots, conversation with ai, creating chatbots, real-estate, robot chat

Real State Chatbots for Actionable “Closing” | by Botspice | Aug, 2021

When a potential buyer is looking to find a new home, he expects relevant answers, quick replies and 24X7 assistance. The buyer cares about someone who responds fast! Real estate agents are not only expected to answer calls promptly but also complete sale transactions, update listings, manage staff and market themselves. This sometimes makes it hard to keep up with inquiries that pop up on the website.However, ‘In the game of Real Estate, every lead matters.’ How do you keep up with these inquiries? How will you manage clients?Real Estate chatbot by Botspice, can hold a conversation with your leads and prospects. AI Chatbots can converse with potential new clients and help figure out where they are in their sales journey and how you can best support their needs at any given point in tim...

Voice Assistant Use Cases: Business Implementations of VUIs in 2021 | by Master Of Code Global | Sep, 2021

3Oct

By Master Of Code GlobalNo Comments

ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, conversational-ai, creating chatbots, google chat bots, robot chat, voice-assistant, voice-technology

Voice Assistant Use Cases: Business Implementations of VUIs in 2021 | by Master Of Code Global | Sep, 2021

Amazon’s Alexa, Apple’s Siri, Microsoft’s Cortana, and Samsung’s Bixby may be the flag bearers of voice assistants (VAs) but the technology itself is no longer limited to megacorporations. Instead, it is finding its way to numerous enterprise-level applications. This new wave of adoption is evident in recent statistics too:Global Banking and Finance Review reported that 88 percent of global business leaders think that voice assistant technology has the potential of growing their businesses.On the consumer side, a survey from Google reported that 72 percent of Google Pixel’s users use the phone’s AI voice assistant daily.Additionally,52 percent of those consumers expressed that they would like to receive information about various products and brands via voice assistants.Artificial intell...

2Oct

By Born Digital s.r.o.No Comments

Voicebots are ready to solve problems

How AI facilitates communication between companies and their customersImagine having a crucial online meeting in a couple of minutes, but your internet connection refuses to work. Stressed out, you call the customer support line, and the voice, that picks up the phone introduces itself as a digital assistant…You start losing faith in solving the problem in time. The robot, however, quickly understands your issue and provides clear instructions on how to solve it. You don’t have to repeat your questions or push any numbers for forwarding the conversation. Everything works fine in a moment.This example is how the company call centers and technical helpdesks might look in soon future.Whenever you call for help, artificial intelligence is ready to answer (source: unsplash.com)More than 80% ...

Virtual Healthcare Assistant Army With Workbots | by Botspice | Aug, 2021

29Sep

By BotspiceNo Comments

ai, ai bot, ai chat, ai chatbot, ai-in-healthcare, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, healthcare, nlp, robot chat

Virtual Healthcare Assistant Army With Workbots | by Botspice | Aug, 2021

According to a recent report in the New Scientist, hundreds of thousands of people say ‘Good morning’ to Alexa every day. AI chatbots are everywhere and people are showing a huge interest in digital assistants. This could imply that chatbots will take over messaging applications someday across many business sectors. Healthcare is one such segment where we have seen limitless possibilities of growth. Healthcare assistants offer more than just information. They gather information through conversations and also analyse patients’ symptoms. This is possible because of Artificial Intelligence technologies and Natural Language Processing that help chatbots to converse in a more human-like manner.According to the global tech market advisory firm ABI Research, AI spending in the healthcare and p...

Why are Product Managers obsessed with CX platforms in 2021? | by Haptik | Sep, 2021

29Sep

By HaptikNo Comments

ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, customer-experience, cx, facebook bot, facebook chatbot, facebook messenger bot, google chat bots, product-manager, robot chat

Why are Product Managers obsessed with CX platforms in 2021? | by Haptik | Sep, 2021

The most critical skill identified in top-performing product managers is their obsession with customers and their customer experience. In a single day, a product manager makes multiple decisions keeping their customers in mind, and some of these questions might look like -What are the problems their customer is facing today? How to solve it? What is the best possible path to experience the solution? Can it be made shorter or optimized? Can they increase customer satisfaction while providing the solution? And lots more.Their innate ability to understand customers’ pain points and build experiences to solve such problems often becomes the bread & butter for most businesses. Thus in today’s world, a Product Manager’s responsibility is not only about building features but also creating ...

3 Reasons Why WhatsApp is the Future of Commerce | by Haptik | Sep, 2021

25Sep

By HaptikNo Comments

ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbots, conversation with ai, conversational-ai, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, robot chat, Whatsapp

3 Reasons Why WhatsApp is the Future of Commerce | by Haptik | Sep, 2021

With 2 billion users and counting, WhatsApp is the world’s largest messaging platform. People across 180 countries use the app to communicate with their friends, families, and co-workers through swift and seamless messaging. And with the launch of the WhatsApp Business API in 2018, it has become a valuable customer engagement tool for brands — with over 5 million businesses using WhatsApp to engage and serve customers.As WhatsApp continues to expand the range of services it offers businesses, it is increasingly being seen not just as an engagement tool, but a platform to enable conversational commerce as well. This has given rise to the concept of ‘WhatsApp Commerce’ — offering and selling products and services to customers using WhatsApp as the primary channel.There are a number of fac...

Instagram AI Chatbots Will Be Sellers while Products Will Be Services | by BRAIN [BRN.AI] CODE FOR EQUITY | Aug, 2021

7Sep

By BRAIN [BRN.AI] CODE FOR EQUITYNo Comments

ai, ai bot, ai chat, ai chatbot, ai-chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, instagram chatbot, instagram-chatbot, robot chat

Instagram AI Chatbots Will Be Sellers while Products Will Be Services | by BRAIN [BRN.AI] CODE FOR EQUITY | Aug, 2021

Although intelligent agents have been extensively reported in both the specialized media and mass media, the communication and marketing areas of most brands haven’t used them widely yet. Some brands use smart agents or assistants in their customer service and in relation to consumers, but it’s still in its early days.This technology will be predominant soon, not only in relations between customers and companies but also in the transformation of products into new services for consumers.The way that artificial intelligence interacts with “consumer experience” is of critical importance for marketers.According to Cukier (2021), the core quality of AI is that it can exceed human capabilities, allowing radical improvements in products and services, thus improving the consumer experience, pro...

How to Prepare Your Organization for Marketing Automation

6Sep

By Vineet GuptaNo Comments

ai, ai bot, ai chat, ai chatbot, artificial-intelligence, automation, automation-software, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, marketing-automation, robot chat

How to Prepare Your Organization for Marketing Automation

Marketing automation strategy has changed the way businesses function, deliver and grow. Automating marketing activities is not only empowering employees by streamlining their workflow and saving time but pacing up marketing processes to enhance customer satisfaction and retention.Marketing automation dates back to 1992. But, it started taking shape in the middle of the 2000s. The impact of marketing automation can be best understood via these insightful facts by Invespro:Marketing automation software helped nearly 80% of marketers increase their leads.Sales productivity rose by 14.5% after marketing automation was introduced in the company with a 12.2% reduction in marketing overload.Time-saving was the biggest benefit of automation, as stated by 74% of respondents.If you also wish to ...

How Chatbots are Transforming Customer Service with AI | by REVE Chat | Aug, 2021

30Aug

By REVE ChatNo Comments

ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, bots, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, customer-service, robot chat

How Chatbots are Transforming Customer Service with AI | by REVE Chat | Aug, 2021

The traditional way of customer service falls short when it comes to meeting the constantly evolving expectations of new-age customers.So, businesses that still adhere to the old ways must change the ways if they aim to deliver greater experiences to customers at every step of their journey.This is where AI chatbots make the foray into the customer service sphere as they not only impact the support but can also automate functions across sales, or marketing verticals as well.With 50% of consumers no longer caring whether they are dealing with humans or AI-enabled assistants, bots-driven automation can definitely fill the gap in the customer service hierarchy and ensure value.Using AI bots, it becomes easy to provide better prompt assistance at various touchpoints of the customer journey,...

Future of Customer Engagement: Conversational AI & Rise of Virtual Buddy | by mohammad hossain | Aug, 2021

29Aug

By mohammad hossainNo Comments

ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, conversational-ai, creating chatbots, customer-experience, robot chat, rpa-solutions, virtual-assistant

Future of Customer Engagement: Conversational AI & Rise of Virtual Buddy | by mohammad hossain | Aug, 2021

Evolving consumer needs driven by an ever-increasing proliferation of technology in their lives has created a connected world that is independent of any time constraints, seamless access to a business’s service and support operations is the consumer demand of the hour. Almost 3/4th customers of any website, App, or digital platform consider valuing their time as paramount in any customer service that companies can do.The advent of new digital technologies and rapid adoption of advanced electronic devices are driving the focus in realizing solutions for improving customer experience. Consumer User Experience has become the major focus of enterprises. In fact, companies across industries that focus on improving CX are reporting an increase in annual revenue.The desire to meet the expectat...

The Next Big Thing for Multilingual Chatbots: Hinglish | by Haptik | Aug, 2021

26Aug

By HaptikNo Comments

ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, conversational-ai-chatbot, creating chatbots, customer-experience, multilingualism, robot chat

The Next Big Thing for Multilingual Chatbots: Hinglish | by Haptik | Aug, 2021

With the world moving online in the post-pandemic world, it is now more critical than ever for businesses to provide the best possible customer experiences in order to sustain in this competitive market. A crucial part of this customer-centric strategy requires brands to support their customers in a language they prefer.Most brands choose English as their primary language for all types of customer communications. However, using only a single language for a diverse customer base speaking multiple different languages, not only creates unnecessary barriers but also frustrates the end customer. Various statistics show how businesses are missing out on tremendous opportunities by not supporting multilingual conversations:29% of businesses have lost customers because they don’t offer multilin...

CHATBOTS AND WHY THEY ARE THE FUTURE TREND AND BEYOND | by Botspice | Aug, 2021

19Aug

By BotspiceNo Comments

ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbots, chatbots-business, chatbots-for-business, conversation with ai, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, robot chat

CHATBOTS AND WHY THEY ARE THE FUTURE TREND AND BEYOND | by Botspice | Aug, 2021

Chatbots are clearly the ‘Future of Engagement’. Small businesses and large companies are adopting chatbots to capture customer attention and initiate personalized conversations with minimal human interference. Chatbots help businesses to engage and interact with potential customers as well as connect with existing customers. Companies are adopting chatbots as a cost-effective way to automate tasks that previously needed human intervention. Chatbots can answer queries, resolve issues and provide services 24/7. Chatbots are programmes that use Artificial Intelligence AI to understand and respond to languages. They are programmed to respond to keywords and conversations to specific intents. Chatbots depend on Machine learning to improve their efficiency and NLP Natural Language Processing...

Understand how Rasa Framework works | by Dilane3 | Jul, 2021

11Aug

By Dilane3No Comments

ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, python3, robot chat

Understand how Rasa Framework works | by Dilane3 | Jul, 2021

rasa framework.Rasa is a python framework that helps us to build any kind of Chatbot easily. It based on NLU (Natural Language Processing) which offer the possibility to understand what the user want. Let’s discover it.Firstly you must know how the Chatbot works. The Chatbot is a conversational agent which talk with a client or user and provide answers to the users’ requests independantly of the human intervention.The Chatbot is composed by some specifics terms that we will discover:Intents: It represent intentions that the user want to express when he submit his message to the Chatbot. Inside the intents, we provides somes phrases that the user may ask and we also provide some responses that the Chatbot must use to answer to the user. It’s the work of the Developper here.Entities: Enti...

How an Internal Finance Chatbot Can Boost Customer Experience | by The ChatC Group | Aug, 2021

10Aug

By The ChatC GroupNo Comments

ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, bots, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, customer-experience, finance, robot chat

How an Internal Finance Chatbot Can Boost Customer Experience | by The ChatC Group | Aug, 2021

Financial plans are important documents and take a substantial amount of time to create and communicate to the customer. But, should they really take that long from start to finish? The answer might surprise you in this article comparing two very different banks.To showcase how a finance chatbot could revolutionize customer experience, this article details the traditional financial planning approach versus the newly transformed, automation-enhanced approach.At many institutions, the process of creating, verifying, approving, and delivering a financial plan is a long, drawn-out process. A total timeline of two or three months is not uncommon. In researching how this process unfolds, the bottlenecks identified were intriguing, because there seems to be a workaround for these issues. But b...

‘Workbots’ to boost manufacturing process efficiency | by Botspice | Jul, 2021

9Aug

By BotspiceNo Comments

ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, chatbots-for-business, conversation with ai, creating chatbots, manufacturing, nlp, robot chat

‘Workbots’ to boost manufacturing process efficiency | by Botspice | Jul, 2021

Chatbots are digitizing various business processes across industries. To stay ahead in the market competition, it is crucial to adapt technology to speed up business processes. The manufacturing industry is one such industry that can tremendously benefit from AI-enabled digital applications. Workbots can help address and resolve the common challenges faced by the manufacturing industry such as forecasting demand, inventory management, managing labor, improving efficiency, and monitoring daily activities, creating solutions with conversational AI-powered Workbots will ensure workers are free from mundane tasks and focus more on high-volume tasks.29% of AI implementations in manufacturing are for maintaining machinery and production assets.Workbots by Botspice, are powered by Artificial I...

Create a very smart chatbot with BlenderBot | by Samuel Ronce | Jul, 2021

4Aug

By Samuel RonceNo Comments

ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbot-development, conversation with ai, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, python, robot chat

Create a very smart chatbot with BlenderBot | by Samuel Ronce | Jul, 2021

Photo by Arseny Togulev on UnsplashReleased in April 2020 and created by Facebook, BlenderBot makes a super-chatbot. In other words, it is able to speak on open questionsRecently, version 2 has been released but this article remains on version 1 for simplicityOur goal, create a server with Flask that will allow to have an API to communicate with the chatbot1. We will be able to reset the conversation (remove the context)2. Put a first context, which would allow to give a personality to the chatbot3. Send a message and get the chatbot’s answerHave Python 3 and Pip installed on your machineHave some knowledge of the Python languageNote that a good computer is necessary. The worse your machine’s capabilities are, the slower the chatbot will respond.1. Create a file named main.py2. Go ahead...

How to Create a Chatbot Using DialogFlow ? | by Dilane3 | Jul, 2021

2Aug

By Dilane3No Comments

ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, bots, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbot-development, chatbots, conversation with ai, creating chatbots, dialogflow, facebook bot, facebook chatbot, facebook messenger bot, google chat bots, robot chat

How to Create a Chatbot Using DialogFlow ? | by Dilane3 | Jul, 2021

What is DialogFlow ?DialogFlow is a development platform created by Google that can help us to create Chatbots. It’s based on NLP (Natural Language Processing) which offers our chatbots the possibility to be very powerful.What is the ChatBot ?A chatBot is an intelligent program that can interact with people like a human and serves them in the specific domain where it has been created. The chatbot analyzes the intention of the client and researches the response that will be more adapted.Now you know what DialogFlow and chatbot are, let’s see how we can create a chatbot using Dialogflow.Note: You should have a google account and login in to the Dialogflow platform before following these steps.In this article, we will create a chatbot that can serve clients who will want to do a reservatio...

CX Transformation with AI Chatbots is not a “One-Size-Fit All” Approach | by Haptik | Jul, 2021

1Aug

By HaptikNo Comments

ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, conversational-ai, creating chatbots, customer-experience, nlp, robot chat

CX Transformation with AI Chatbots is not a “One-Size-Fit All” Approach | by Haptik | Jul, 2021

Businesses now realize the need for a customer-centric approach to transforming their customer experience (CX). According to the Zendesk Customer Experience Trends Report 2021, 75 percent of company leaders agreed that the global pandemic accelerated the acquisition of new technologies to get customer-centricity right.But, there are challenges too.Some of the businesses don’t have the systems and technology to segment and profile customers.Some lack the processes and operational capabilities.Some of them don’t have all of the components in place to claim they are customer-centric.Few don’t know what their customers expect and how they want to interact with the business — not the products, features, or revenue model.However, in the digital-first world, social messaging is the dominating ...

TechBot.ai: An AI Assistant For Purchasing Smartphones | by The Consumer Life | Jul, 2021

1Aug

By The Consumer LifeNo Comments

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TechBot.ai: An AI Assistant For Purchasing Smartphones | by The Consumer Life | Jul, 2021

In India, Every Year Over 100 Million Smartphones Are Being Sold. Smartphones Are Playing A Critical Role In Providing Access To Technology and Internet Across India, There Is Demand For Cheaper Smartphones and Large MNCS Which Produces Smartphones Know That India Is A Hot Market and Those Companies Are Investing Billions Of Dollars To Capture The Market Of India. The Indian Smartphone Market Has Become One Of The Most Competitive Smartphone Market Across The World, and This Competitiveness Has Benefited The Consumer’s The Most.Intense Competition Has Led To More and More Choices To The Consumer, There Are Now 10 Companies With Each Offering 5–6 Smartphone Series In Just One Price Range. We, The Consumers Have An Endless Number Of Choices and It’s Very Helpful To Us.While This Intense C...

Every Thing You Need to Know About Chatbots | by Nivitus | Jul, 2021

31Jul

By NivitusNo Comments

Every Thing You Need to Know About Chatbots | by Nivitus | Jul, 2021

ChatbotsWelcome to the Every Thing You Need to Know About Chatbot Blog. This is my first Natural Language Processing Blog on Medium Site. I hope all of you like this blog; ok I don’t wanna waste your time. Let’s get ready to jump into this Journey.I’m damn sure you’ve at least heard about Chatbot, also you’ve familiar with the term Google Assistant and Alexa, Am I, right guys. These are very famous chatbots in the entire world, we are using these Chabot’s applications in our day-to-day life.You know one thing Chatbots are used by 1.4 billion people today. Companies are launching their best AI chatbots to carry on 1:1 conversations with customers and employees. AI-powered chatbots can also automate various tasks, including sales and marketing, customer service, and administrative and ope...

Conversing with chatbots: DialoGPT | by Akíntúndé Ọládípọ̀ | Jul, 2021

25Jul

By Akíntúndé Ọládípọ̀No Comments

ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, conversational-ai, creating chatbots, google chat bots, nlp, python, robot chat

Conversing with chatbots: DialoGPT | by Akíntúndé Ọládípọ̀ | Jul, 2021

Source: What is a Chatbot and is it Better than a Human? | Tulie Finley-MoiseIn a previous module, we examined language models and explored n-gram and neural approaches. We found that the n-gram approach is generally better for higher values of N but this may be constrained by available compute resources. There was also the concern about the lack of representation for n-grams not present in the training corpus. On the other hand, applying subword tokenization methods such as Byte Pair Encoding and Wordpiece, recent neural approaches are able to resolve the issues with n-gram language models and show impressive results.We also traced the development of neural language models from feedforward networks that rely on word embeddings and fixed input length to recurrent neural networks which a...

Learn How Customers Think and Evolve with Data Dashboard | by Botspice | Jul, 2021

20Jul

By BotspiceNo Comments

ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, conversation with ai, creating chatbots, dashboard, data, facebook bot, facebook chatbot, facebook messenger bot, insights, nlp, robot chat

Learn How Customers Think and Evolve with Data Dashboard | by Botspice | Jul, 2021

Chatbots have been the talk of the town and this technology is becoming a part of us whether we realize it or not. In e-commerce, the chatbot is the latest trend. Chatbot promises 24x7 availability, auto-learning capabilities that have intrigued e-commerce giants to hop on the chatbot bandwagon. Everyone is talking about implementing a chatbot and the ease it provides in communicating with the customers.Here are some jaw-dropping chatbot statistics that you need to know in 2021 according to the author of Website builder,A chatbot can cut customer service costs by more than 30%.Chatbots are expected to help reduce business costs by up to $8 billion by the year 2022.There was a 67% increase in the adoption of chatbots by organizations between 2018 and 2020.69% of the public prefers to use...

Choosing Best Use-Cases For Your Chatbot | by Haptik | Jul, 2021

17Jul

By HaptikNo Comments

Choosing Best Use-Cases For Your Chatbot | by Haptik | Jul, 2021

When Artificial Intelligence (AI) became viable for enterprises, it was only a matter of time before businesses turned to AI-powered IVAs and Chatbots as smarter conversational solutions to meet the ever-growing customer expectation.Earlier, customers struggled to interact efficiently with brands. There were few pain points like long wait times, inefficient customer service, lack of personalization, etc. But now, the customer experience landscape tells a surprisingly different story. Innovations in artificial intelligence have changed the way businesses used to communicate with their customers.According to Accenture’s Global Consumer Pulse survey, 23% of US consumers said that their expectations from customer service are now higher than a year ago, and they are expecting faster customer...

Conversational AI in Healthcare: 2 Key Use Cases | by Haptik | Jul, 2021

16Jul

By HaptikNo Comments

ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, bots, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, conversational-ai, creating chatbots, healthcare-technology, robot chat

Conversational AI in Healthcare: 2 Key Use Cases | by Haptik | Jul, 2021

If there is a silver lining somewhere with the COVID-19 pandemic engulfing the globe, it’s that we have been forced to introspect on the healthcare sector, both public and private, and whether it has the tools it needs — not only to deal with such crises, but to ensure the best possible healthcare outcomes even under normal circumstances.There can be no substitute for the inspiring efforts of doctors, medics and other healthcare providers, as the current crisis has demonstrated. But technology can play a key complementary role, enabling them to focus their energies more effectively, and amplifying the impact of their work.Conversational AI has proven to be highly beneficial to a number of sectors. Chatbots and virtual assistants offer a seamless and engaging conversational interface tha...

Building a Chatbot using Chatfuel | by Team Quickwork | Jul, 2021

8Jul

By Team QuickworkNo Comments

ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, bots, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbots, chatfuel, conversation with ai, creating chatbots, facebook, facebook bot, facebook chatbot, facebook messenger bot, robot chat

Building a Chatbot using Chatfuel | by Team Quickwork | Jul, 2021

Image Source: BotfuelWe will create a chatbot that will act as a city tour guide for the user or tourists. The chatbot conversations will include tourist conversations such as nearby places to eat, places to visit as example tasks. We will build a chatbot using various tools in the toolkit to create a chatbot that will perform these conversational tasks using Chatfuel from scratch.Chatfuel is a tool that enables you to build a chatbot without having to code at all. It is a web-based tool with a GUI editor that allows the user to build a chatbot in a modular fashion. In addition to building chatbots, it also enables developers to monitor and manage the bot’s performance using management and analytics tools for Facebook.We will now start building a city tour guide chatbot from scratch and...

AI now can reveal your sarcasm. — or maybe not | by Zfort Group | Jul, 2021

6Jul

By Zfort GroupNo Comments

ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, bots, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, emotional-intelligence, robot chat, sarcasm

AI now can reveal your sarcasm. — or maybe not | by Zfort Group | Jul, 2021

While people are used to paying attention to the tone and meaning of the words that have been heard, developed AI-based algorithms are being taught to detect connections between words themselves and to see the irony and intentional lies.Now intelligence officers/ agencies are ready to prove the ability of artificial intelligence to detect the human art of sarcasm. The tool, funded in part by the U.S. military, lets them analyze the social media content (including comments, posts, forum talks) while ignoring posts that shouldn’t be taken seriously.A couple of scientists from the University of Central Florida conclude the following: “Сertain words in specific combinations can be a predictable indicator of sarcasm in a social media post, even if there isn’t much context”.To simplify, there...

The Future of Business and Chatbots | by Kelly Mirabella | Jun, 2021

2Jul

By Kelly MirabellaNo Comments

ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbots, chatbots-for-business, conversation with ai, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, google chat bots, instagram chatbot, machine-learning, robot chat

The Future of Business and Chatbots | by Kelly Mirabella | Jun, 2021

The future of marketing is here, and it’s not just the robots that will be writing content for you. It’s artificial intelligence, or ai. You may think that this isn’t possible because robots can’t do things like emotional resonance and creativity but ai has been around for a while now. I’m talking about chatbots- computer programs designed to simulate conversation with human beings through text or speech interfaces to solve problems, answer questions, or fulfill customer requests via various digital channels like social media platforms. This article will explore how Chatbots and Ai are the future of marketing and why they’re crucial for your business.How it all began…The history of artificial intelligence dates back to ancient times when Greek philosopher Aristotle purportedly created t...

The Winning Combination of Humans and Bots for a Seamless Customer Experience | by Kaushiki Bhattacharya | Jun, 2021

1Jul

By Kaushiki BhattacharyaNo Comments

The Winning Combination of Humans and Bots for a Seamless Customer Experience | by Kaushiki Bhattacharya | Jun, 2021

AI has been revolutionizing the face of customer service globally- more so during the pandemic- with AI-powered chatbots and other virtual agents taking the center stage. An increasing need to offer streamlined end-to-end customer experience is the primary reason why more and more firms are aggressively investing in modern technology to improve their customer support. However, traditional ways of providing customer service- which was solely based on humans- proved to be tedious both from the employee as well as from the customers’ perspectives.While customers (especially the millennials and gen-z users) were tired of pressing buttons to avail themselves different kinds of services, service reps also considered that answering the same questions repeatedly was monotonous. This is why most...

The Bleeding Edge of Voice. This fall, a little-known event is… | by Tapaan Chauhan | Jun, 2021

30Jun

By Tapaan ChauhanNo Comments

alexa, alexa-skills, amazon-echo, artificial-intelligence, best chatbot, chatbot, chatbot app, chatbot online, chatbot website, chatbots, creating chatbots, google chat bots, robot chat

The Bleeding Edge of Voice. This fall, a little-known event is… | by Tapaan Chauhan | Jun, 2021

This fall, a little-known event is starting to make waves. As COVID dominates the headlines, an event called “Voice Launch” is pulling together an impressive roster of start-ups and voice tech companies intending to uncover the next big ideas and start-ups in voice.While voice tech has been around for a while, as the accuracy of speech recognition improves, it moves into its prime. “As speech recognition moves from 85% to 95% accuracy, who will use a keyboard anymore?” says Voice Launch organizer Eric Sauve. “And that new, more natural way to interact with our devices will usher in a series of technological advances,” he added.Voice technology is something that has been dreamt of and worked on for decades all over the world. Why? Well, the answer is very straightforward. Voice recogniti...

What is Chatbot Training Data & Why You Need High-quality Datasets? | by Cogito Tech LLC

29Jun

By Cogito Tech LLCNo Comments

ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbot-training-data, chatbots, conversation with ai, creating chatbots, machine-learning, nlp, robot chat

What is Chatbot Training Data & Why You Need High-quality Datasets? | by Cogito Tech LLC

Chatbots are AI-based virtual assistant applications developed to answer the questions of the customers on a specific topics or field. These applications are used by the companies to assist their large group of customers without any human.And to train such chatbots, huge quantity of training datasets are required for the machine learning chatbot algorithms, so that model can learn from the data sets and answer the questions when used in real-life.Chatbot is used to communicate with humans, mainly in texts or audio formats. In this AI-based application, it can assist large number of people to answer their queries from the relevant topics. And to train the chatbot, language, speech and voice related different types of data sets are required.Actually, these data are then used with natural ...

New Czech AI will supervise online exams

28Jun

By Born Digital s.r.o.No Comments

New Czech AI will supervise online exams

Ensuring fair, efficient, and reliable supervision of various online exams and tests. This is the main task of the new technology developed by the Czech companies Scio and Born Digital.The solution uses artificial intelligence to guarantee the correctness of exams and facilitates the work in the online environment for both examiners and examiners. The developed product called ScioLink is unique not only in the Czech but also in the global market.During the last and current school year, the Scio educational company had to provide the Czech National Comparative Examinations (NSZ), which replace or supplement the entrance examinations for dozens of universities in the Czech Republic and Slovakia, in an online version. The unplanned solution had to be developed in a short time because of th...

The Evolution of Customer Service: Conversational Automation is Your Key to Success | by Ambit | Jun, 2021

27Jun

By AmbitNo Comments

ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, customer-experience, customer-service, facebook bot, facebook chatbot, facebook messenger bot, robot chat

The Evolution of Customer Service: Conversational Automation is Your Key to Success | by Ambit | Jun, 2021

The ways customers interact with businesses have drastically changed in previous years.From the early days of face-to-face interactions, phone calls and contact centres, the customer service experience has evolved exponentially.Shifts in consumer behaviour and advancements in technology are both catalysts for change.The traditional methods of customer service are expensive to maintain and no longer meet the demands of modern consumers.Leading businesses are now implementing more automated and cost effective solutions to provide superior customer service experiences. Only the organisations that are willing to adapt to changes in business-consumer dynamics will meet customer expectations and thrive.We look at the way customer service has evolved and what businesses must do to succeed.→ Au...

AI-powered chatbots to scale customer service support. | by Botspice | Jun, 2021

21Jun

By BotspiceNo Comments

ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, chatbots-for-business, conversation with ai, creating chatbots, customer-service, robot chat

AI-powered chatbots to scale customer service support. | by Botspice | Jun, 2021

When customers reach out to the company for service, they expect instant responses to their problems. However, a customer care provider can only cater to a certain number of cases at a time.How do you scale support? Have you thought about the customers?There are so many service horror sagas that customers have experienced like long wait lines where the agent is unavailable, one where the agent is unable to deliver answers to customer’s questions, agents ghosting on a customer on call, and inconsistent answers provided by service agents.If only there could be one place where the customers can go to, where there is an instant answer to their queries, quicker issue resolution and minimum agent transfers?Botspice- AI-Powered Customer support chatbotsCustomer care bot by Botspice, an AI-powe...

Top 8 eCommerce Trends in 2021 emerging amid the COVID-19 Pandemic | by Master Of Code Global

14Jun

By Master Of Code GlobalNo Comments

ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, conversation with ai, creating chatbots, ecommerce, ecommerce-solution, facebook bot, facebook chatbot, facebook messenger bot, robot chat, trends

Top 8 eCommerce Trends in 2021 emerging amid the COVID-19 Pandemic | by Master Of Code Global

The COVID-19 pandemic is the first major global health crisis we’ve had in over 100 years and saying businesses were unprepared would be an understatement. Almost every single industry has faced major losses and lost months and even years’ of growth — but not all. While industries like tourism and aviation were hit particularly hard, some have thrived due to lockdowns and quarantine measures — eCommerce is one such industry.According to the eCommerce Trends 2021 SearchNode Survey ReportA major shift in consumer habits and shopping trends in favor of eCommerce was already in progress for years but 2020 was the equivalent of a fast-forward button for eCommerce growth. According to a recent report published by Adobe, eCommerce sales increased by 77% in 2020 and reached sales levels that we...

The Evolution of Emotional Chatbots | by XaosPrincess | May, 2021

10Jun

By XaosPrincessNo Comments

ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, google chat bots, mental-health, research, robot chat

The Evolution of Emotional Chatbots | by XaosPrincess | May, 2021

1. IntroductionWith “COVID-19 disrupting mental health services in most countries” (WHO) “the demand for virtual mental health care is soaring” (Landi). “While many countries (70%) have adopted telemedicine or teletherapy to overcome disruptions to in-person services, there are significant disparities in the uptake of these interventions. More than 80% of high-income countries reported deploying telemedicine and teletherapy to bridge gaps in mental health, compared with less than 50% of low-income countries” (WHO).While the WHO “recommends that countries allocate resources to mental health as an integral component of their response and recovery plans” (WHO), I wonder if the automation of psychological online support might be an effective- and therefore cost-efficient way to meet the inc...

Building a Chatbot for Mental Health Awareness and Education | by Kevin Liu | Apr, 2021

4Jun

By Kevin LiuNo Comments

Building a Chatbot for Mental Health Awareness and Education | by Kevin Liu | Apr, 2021

Let’s leverage technology for good.Photo by Andy Kelly on UnsplashAccording to Forbes, around 60% of millennials have used chatbots, and over 70% of them had a positive experience. On top of that, Accenture reported that 57% of their surveyed executives noticed that chatbots had huge Returns on Investment with minimal effort. Lastly, chatbots have huge potential for scale, and personalized experiences.In recent years, chatbots have impacted several industries from retail, banking, finance, healthcare, to energy, investment has skyrocketed.Which got me thinking, to broaden my knowledge within the realm of AI and chatbots, what problems can I solve using the power of tech?Lo and behold, a mental health awareness chatbot.Before we get started with the technical breakdown of the chatbot, I ...

31May

By Born Digital s.r.o.No Comments

ai bot, ai chat, ai chatbot, artificial-intelligence, automation, best chatbot, call-center, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, ivr, robot chat, voicebots

AI Voicebots advantages over IVR

Gone are the days when a call to a company helpdesk provided you with direct contact with an operator or other live employee. Their places in companies’ contact and call centers are now occupied by technological solutions that save companies costs and staff capacity. With such a phone call, you will most often encounter the IVR (Interactive Voice Response) system today. Or, if you are more fortunate, a quicker and friendlier AI voicebot. But what are its benefits, and why you don’t have to worry about talking to artificial intelligence?But what exactly is a smart voicebot? It is a solution that uses artificial intelligence, natural language processing, and machine learning technologies to communicate with the customer similarly to a human operator. Voicebots are similar to their more we...

24May

By Born Digital s.r.o.No Comments

AI saves lives | Born Digital | medium

AI knows how to take care, especially if we help it a little (source: unsplash.com)There are various ideas about what artificial intelligence can do and where it can be used. In connection with AI, people often imagine a variety of IT industries detached from everyday life, and some even fear that AI will take control in the future and starts hurting people. But the opposite is closer to the truth so far. Artificial intelligence is much more advanced in protecting human life and safety.AI already helps human safety in a variety of industries. For example, it cooperates with healthcare professionals to help determine a patient’s diagnosis and treatment. During that, it relies on an enormous amount of data that the human brain would hardly remember. Artificial intelligence also protects h...

Banking Chatbots: How Does Omnichannel Digital Banking Enhance CX | by Haptik | May, 2021

22May

By HaptikNo Comments

ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, bots, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, conversational-ivr, creating chatbots, customer-experience, google chat bots, robot chat

Banking Chatbots: How Does Omnichannel Digital Banking Enhance CX | by Haptik | May, 2021

Like every other domain, banking is increasingly looking at digital transformation as the foundation for resilient and profitable future operations. According to Gartner, the adoption of digital technologies is the most significant trend in the banking industry. Successful digital transformation stands on four pillars; customer experience (CX), technology, workforce reskilling, and process innovation. The last three pillars are the tools to enhance the ultimate customer experience. Banking chatbots are proving to be critical contributors to the elevated customer experience by enabling omnichannel banking. This article will examine how banking can benefit from enhanced CX through omnichannel digital banking. It will also discuss how banking chatbots can enable omnichannel digital experie...

How Conversational AI Help Businesses Improve Customer Service? | by Megha Verma | May, 2021

19May

By Megha VermaNo Comments

How Conversational AI Help Businesses Improve Customer Service? | by Megha Verma | May, 2021

Conversational AI is the next wave of satisfactory customer experiences. It is the linchpin for any customer-oriented business nowadays. It, indeed, is the core objective of companies nowadays that needs to be prioritized.The mantra of keeping the customer happy rests in the idea of being completely available to them and being highly responsive to solve their queries and concerns.Customers appreciate the responsiveness and availability that businesses can deliver them and there is no denying that Conversational AI is an ideal solution to do so.Simply put, intelligent AI tools can help evolve the complete customer experience and deliver modern-day enterprise solutions.SourceFor example, a company’s decision to outsource their call center service will probably save money. However, the fac...

How Can Chatbots Boost Your Company’s Digital Transformation | by Visor.ai | Apr, 2021

18May

By Visor.aiNo Comments

How Can Chatbots Boost Your Company’s Digital Transformation | by Visor.ai | Apr, 2021

As the world becomes more digital, businesses must keep up with this evolution and adapt to new technologies. To do this, various industries need to invest in digital transformation. And one simple way to drive this transformation is through chatbots.Keep reading this article to learn more about digital transformation, how a chatbot can be a great tool to improve your services and increase your customers’ satisfaction and experience.Surely, you have heard of digital transformation.This concept is related to companies that want to reach further and stand out from the competition.The world is a place where communication and globalization are increasingly emphasized while at the same time making a certain topic known.Well, digital transformation, as the name might imply, is the adaptation ...

Speech Recognition: How You Can Talk to Your Chatbot | by Visor.ai | May, 2021

17May

By Visor.aiNo Comments

Speech Recognition: How You Can Talk to Your Chatbot | by Visor.ai | May, 2021

The ability to audio communicate with a chatbot is due to a technology called Speech Recognition, and this is what we will talk about in this article.If you were curious and want to know how this feature benefits chatbots, read on!There was a time when having robots help you with certain tasks was just something out of a movie. Yet, faster than we thought, chatbots appeared. And after a while, those same chatbots evolved and started talking to us and us with them.Speech Recognition is a branch of Computer Science and Computational Linguistics. It’s a field that develops methodologies that allow computers to translate speech inputs into written text.In addition to Speech Recognition, this technology is also known as Speech Recognition, ASR (Automatic Speech Recognition), Computer Speech ...

Chatbot Vs. Intelligent Virtual Assistant — What’s the difference & Why Care? | by Haptik | May, 2021

14May

By HaptikNo Comments

ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, bots, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, conversational-ai, conversational-ivr, creating chatbots, robot chat

Chatbot Vs. Intelligent Virtual Assistant — What’s the difference & Why Care? | by Haptik | May, 2021

Implementing a Conversational AI solution is integral for businesses that want to improve their Customer Experience. With the right strategy, you can engage with customers in human-like conversations while being cost-effective. However, with a plethora of solutions available, most CX and Digital Transformation professionals get confused between ‘chatbots’ and ‘intelligent virtual assistants’.The principal question being — can ‘chatbot’ and ‘Intelligent Virtual Assistant’ be used interchangeably? Or does their scope, complexity, and capabilities vary?Simply put, Intelligent Virtual Assistants (IVA) are evolved chatbot solutions to serve the needs of a modern-day enterprise customer. Chatbots are simple rule-based systems that can only handle simple, routine FAQs. On the other hand, IVAs ...

Revolutionize Healthcare With AI-Driven Chatbots! | by Botspice | May, 2021

13May

By BotspiceNo Comments

ai, ai bot, ai chat, ai chatbot, ai-for-healthcare, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, healthcare, nlp, robot chat

Revolutionize Healthcare With AI-Driven Chatbots! | by Botspice | May, 2021

Today we are on the cusp of a revolution in the healthcare industry. As Covid-19 grips the world and communities become increasingly affected, healthcare communications have been pushed to its limits. With the majority of healthcare workers dedicating their time to Covid- vulnerable patients, there is an acute shortage of medical professionals.According to the estimates of the World Health Organization (WHO), we need over 4 million health professionals in addition to the current workforce worldwide, to be able to offer quality healthcare to the entire population.Today, healthcare consumers are taking a more assertive role in their healthcare journey, expecting immediate high-quality, and accurate information that is smart and cost-effective.AI-driven healthcare chatbots by ‘Botspice’ ca...

Chatbots As Medical Assistants In COVID-19 Pandemic | by Intellexer | May, 2021

12May

By IntellexerNo Comments

Chatbots As Medical Assistants In COVID-19 Pandemic | by Intellexer | May, 2021

All healthcare workers are on the frontline during the covid pandemic. They face an overwhelming workload and risk their health and wellbeing every day. Moreover, doctors and nurses still have patients with other diseases and must take care of them on a high level nevertheless. So, healthcare providers are looking for the opportunity to turn from classical consultation treatment and look for new solutions. One of these solutions is a chatbot.According to Juniper Research, the healthcare system will become a major user of chatbots in areas such as patient diagnosis, patient information, and voice-capable digital assistants to support healthcare providers. The increased introduction of chatbots will free up medical staff time and save countries’ healthcare systems around $3.7 billion by 2...

Preparing for Our Robot Masters: Exploring Weak and Strong AI | by Trust Onyekwere | Apr, 2021

8May

By Trust OnyekwereNo Comments

ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, digital-transformation, futurism, google chat bots, robot chat, robots, technology

Preparing for Our Robot Masters: Exploring Weak and Strong AI | by Trust Onyekwere | Apr, 2021

The noise around Artificial intelligence (AI) causes a little bit of confusion, especially since so many companies, AI projects, and capabilities have exploded on the scene. Where do we start making sense of it all? Let’s start with a definition.AI is a sub-field of computer science aimed at the development of computers capable of doing things that are normally done by people — in particular, things associated with people acting intelligently.Computers and machines can tell the difference between a chair and a table, a cat and a dog and so can humans. This is made possible by AI.In this part of the series — Preparing for Our Robot Masters, we will explore the two types of AI and what you should know about them.For some AI researchers, developers and engineers, the goal is to build syste...

Forget Chatbots and Create a Workbot Instead | by Botspice | Apr, 2021

20Apr

By BotspiceNo Comments

ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbot-design, chatbot-development, chatbots, conversation with ai, creating chatbots, robot chat

Forget Chatbots and Create a Workbot Instead | by Botspice | Apr, 2021

There is no denying that chatbots have gained enormous popularity over the past few years. From e-commerce to social media platforms, bots are everywhere. Through chatbots, companies are automating various repetitive tasks like sales, customer support, and online banking. But is this enough in generating more leads and getting an edge over your competitors. Chatbots are fully scripted and provide limited options to users/customers.With the rising complexity of navigating the digital workplace, technology is evolving to offer new routes to the information employees need. Gartner reports that 70% of white-collar workers will interact with conversational platforms daily by the end of 2021. Workbot combines natural language processing with artificial intelligence and adds a human touch to t...

Chatbots: Are They the Unknown SEO Booster? | by Visor.ai | Mar, 2021

13Apr

By Visor.aiNo Comments

ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbot wordpress, chatbots, conversation with ai, creating chatbots, google chat bots, robot chat, SEO

Chatbots: Are They the Unknown SEO Booster? | by Visor.ai | Mar, 2021

Many companies invest in chatbots to increase customer satisfaction and optimize the efficiency of their Customer Service. However, chatbots can also be a secret weapon to improve your website’s SEO.Find out what SEO is and how chatbots can bring your website to the top of the search engines.If you have come this far, it’s because you searched in your search engine for something like “chatbots for SEO” or, at least, that search had the words “chatbots” and “SEO.”Suppose you know what each concept means, great! If you don’t and you want to find out, we’ll explain it to you!Chatbots are virtual agents that help automate interactions of entities (mostly companies) that receive large contact volumes. In other words, they are conversational agents with Artificial Intelligence that optimize c...

11Apr

By Joachim JonkersNo Comments

ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, conversational-ui, creating chatbots, future, robot chat

The Future of Chatbots

What is the future of chatbots? As the Chief Product Officer of an AI bot-building platform, I get this question a lot, and there are many ways to answer it. As a company, I think we can only answer this question if we know where we are planning to go. Which goal are we aiming for?Chatlayer’s mission is to make it possible for everyone to have a personal conversation at any time. Let’s break that down.First of all, we’re talking about conversations. Humankind has made tremendous progress in communication and information technology. But when you strip away all that innovation, at its core, conversations haven’t really changed all that much. It’s still an exchange of information between people. When you really think about it, me sending a WhatsApp message to my brother in Australia isn’t ...

How to reinforce IT service desk with AI-powered ITSM Chatbots

10Apr

By HaptikNo Comments

ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, information-technology, itsm, robot chat

How to reinforce IT service desk with AI-powered ITSM Chatbots

Artificial Intelligence is one technology that has disrupted the life and living of people across the globe. From the ride-sharing apps that you use to the voice assistants that take your command, AI is all around you. What’s fascinating is that the technology isn’t limited to the services offered to the customers but extends to everyday business operations.CIOs are actively investing in AI solutions to enhance and upgrade their infrastructure. Evidently, the technology finds its usage in a number of operations including workforce automation, task allocation, and interacting with customers. A few have this misconception that artificial intelligence would replace the manual workforce, leading to job cuts. However, that’s not true. The only purpose behind integrating AI tools and processe...

10 wrong ways to use conversational AI for chatbots

10Apr

By Kevin WhiteNo Comments

ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, bots, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbots, conversation with ai, conversational-ai, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, robot chat

10 wrong ways to use conversational AI for chatbots

Artificial intelligence algorithms are widely used in e-commerce. For example, when creating chatbots. Technologies provide automated, prompt, and high-quality solutions to customer problems. Accordingly, they help to increase sales.However, this is only relevant if chatbots are used correctly. Some mistakes completely negate the possibilities of technology. Today we will tell you about them. Find out 10 common mistakes companies make and how to fix them.https://pxhere.com/en/photo/158499710 wrong ways to use conversational AI for chatbotsInappropriate conversationsAn improperly programmed chatbot is capable of maintaining a conversation that is best terminated. For example, of an offensive nature. This happens when a chatbot is programmed to give standard “yes/no” answers without under...

How to create a FAQ Chatbot with Rasa? | by Steadforce | Mar, 2021

31Mar

By SteadforceNo Comments

artificial-intelligence, best chatbot, chatbot, chatbot app, chatbot online, chatbot website, chatbot-development, chatbots, creating chatbots, nlp, rasa, robot chat

How to create a FAQ Chatbot with Rasa? | by Steadforce | Mar, 2021

In this article we will show how to implement a FAQ chatbot with Rasa to answer FAQs and fill in forms. For working with forms, the Rasa framework with the FormPolicy offers a simple way to create simple yet user-friendly bots for this task without the need to write extensive dialogs.In the article “ Create a chatbot using Rasa” we described how to create a simple chatbot with Rasa. We showed how to install Rasa and initialize a first project. We also illustrated how to have a simple dialog with the bot.To show this use case, we describe a chatbot which allows to reserve a hotel room and answers basic questions about the hotel. An exemplary implementation can be found at https://github.com/Steadforce/rasa_faq_form_bot. This article describes the creation of the chatbot using the impleme...

Can Credit card Chatbots double the customer base? | by Haptik | Mar, 2021

30Mar

By HaptikNo Comments

Can Credit card Chatbots double the customer base? | by Haptik | Mar, 2021

As customer experience becomes one of the primary drivers of growth , banks, and financial services institutions are increasingly looking at innovative technology solutions to simplify customer journeys as a strategic tool for growth. Conversational AI is making a mark as a primary agent of change as banks attempt to increase customer satisfaction while making their processes more efficient.Conversational agents (Chatbots) have been helping banks save a precious 4 minutes per customer interaction. By 2022, these bots will power more than 90% of all banking interactions, including those related to credit cards. Even now, Credit Card chatbots are powering the entire life cycle of customer use, from application to payments.Irrespective of the type of business, there are five primary stages...

WHY WORKBOT DESERVES YOUR ATTENTION IN 2021?? | by Sherilyn Chacko | Mar, 2021

28Mar

By Sherilyn ChackoNo Comments

WHY WORKBOT DESERVES YOUR ATTENTION IN 2021?? | by Sherilyn Chacko | Mar, 2021

Today, we find Artificial Intelligence in various magnitude around us. AI is not merely ‘customer service providers’ it can definitely do much more.AI applies machine learning to be able to learn through user inputs thus providing solutions that are intellectual, helping machines to learn from experiences by sensing pattern response inputs and do human-like task.‘CHATBOT’ is one such AI driven computer program that derives conversations through text or voice commands. People tend to be more attentive and motivated when engaged in conversation.According to LivePerson survey of 5.000 consumers in 6 countries, globally, 38% of consumers think positively of chatbots, and only 11% view chatbots negatively. The rest 51% are neutral about chatbots.Why Chatbots?‘Chatbot’ is an AI driven bot tha...

Reduce clinician burden and enhance patient efficiency with Conversational AI | by Swifter AI | Mar, 2021

21Mar

By Swifter AINo Comments

Reduce clinician burden and enhance patient efficiency with Conversational AI | by Swifter AI | Mar, 2021

Real-time Healthcare AssistantsA study shows that 89% of people research on Google before visiting the doctor. Let us consider the example of Nora, a graduate student who has a cold, but she also has a fest in 2 days and doesn’t have time to visit the doctor. She searches Google for her symptoms and treatment. After finding probable medicine that might cure her symptoms, she visits the nearest pharmacy for over the counter medicines. But is Google reliable for health-related search?Now consider an AI-powered Chatbot Dr. Max, who quickly checks through the database and provides Nora with helpful information. Further, Nora can take a doctor’s consultation in real-time. It also has a feature where she can order her medicine online through chat. Within 15 minutes, she has reliable informati...

Alexa Can Measure Your Workout Through Amazon Echo Earbuds | by Tapaan Chauhan | Mar, 2021

9Mar

By Tapaan ChauhanNo Comments

alexa, amazon-alexa, amazon-echo, artificial-intelligence, best chatbot, chatbot, chatbot app, chatbot online, chatbot website, creating chatbots, google chat bots, robot chat, wearables

Alexa Can Measure Your Workout Through Amazon Echo Earbuds | by Tapaan Chauhan | Mar, 2021

Reverberation Buds proprietors need to make an exercise profile on the Alexa versatile application to get to the activity, including placing in actual subtleties like tallness and weight before exercise.When the profile is set up, and the earbuds are set up, a client needs to state, “Alexa, start my exercise,” for the voice assistant to begin estimating.The Echo Buds utilize worked in accelerometers to follow the wearer’s means during the activity. Alexa then joins that data with the information added previously to gauge distance, pace, calories consumed, and different measurements. While running, individuals wearing the Echo Buds can likewise ask Alexa to change the music and start either exact playlists or ones fitting to the second, for example, quick melodies for running. The compon...

AI Insurance Chatbots: No Pain and a Lot of Gain | by Visor.ai | Feb, 2021

8Mar

By Visor.aiNo Comments

ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbots, chatbots-for-business, conversation with ai, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, insurance, robot chat

AI Insurance Chatbots: No Pain and a Lot of Gain | by Visor.ai | Feb, 2021

Like so many other industries, Insurance has invested in automation solutions, such as AI Chatbots, to digitalize and improve its services.Learn here in which situations you can use these AI solutions and the benefits of investing in them!More and more talk about companies’ digital transformation and investing in this aspect every day.But what is digital transformation?Digital transformation, as the name implies, is the process of integrating technology solutions into all aspects of a company. In other words, it is the evolution of a company in the digital age to keep up with the technologies that are emerging and their accelerated diffusion in the day-to-day life of society.Why invest in digital transformation?Today, any company that sticks with only traditional interactions, such as f...

“Look, Dave, I can see you’re really upset about this” — emotions and sentiment in chatbot development. | by Joanna Trojak | Mar, 2021

6Mar

By Joanna TrojakNo Comments

ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, bots, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbot-design, chatbots, conversation with ai, creating chatbots, robot chat

“Look, Dave, I can see you’re really upset about this” — emotions and sentiment in chatbot development. | by Joanna Trojak | Mar, 2021

Emotions are an essential part of human conversation, but chatbots kind of suck at it. What can we do to improve it? This post describes how to use IBM Tone Analyzer in the Rasa framework.Photo by Domingo Alvarez E on UnsplashTalking to a chatbot, most of the time is like talking to a person with Asperger. It gets simple intents and entities. You should use simple sentences and forgive them for misunderstanding you sometimes. But when you turn a notch a bit and start using sarcasm, irony, and more complicated intents, including emotions like anger, sadness or joy, the chatbot has no clue.Most chatbot frameworks do not take into account emotions. And why is that? According to an article Utterance-level Dialogue Understanding: An Empirical Study:Human-like conversational systems are a lon...

Voice Assistant Use Through Smart Hearables Earbuds Has Doubled Since 2018 | by Tapaan Chauhan | Mar, 2021

5Mar

By Tapaan ChauhanNo Comments

ai, amazon, artificial-intelligence, best chatbot, chatbot, chatbot app, chatbot online, chatbot website, creating chatbots, google chat bots, robot chat, voice-assistant, wearables

Voice Assistant Use Through Smart Hearables Earbuds Has Doubled Since 2018 | by Tapaan Chauhan | Mar, 2021

The presentation of AirPods Pro was positively a factor. Notwithstanding, the cost for the more seasoned models has additionally diminished, and AirPods have the best client evaluations in the item classification on destinations like Amazon.com. The gadgets likewise show lower client demands for development than different brands as definite in a few diagrams in the full report.Samsung Galaxy Buds additionally are vital in the report as these gadgets didn’t exist when we previously estimated customer selection for hearables in 2018. Advancements related to new cell phone buy helped Samsung move into the second spot in relative pieces of the overall industry for hearables, in front of a few mainstream sound brands just as tech monsters Google and Amazon. This could ultimately turn into a ...

Alexa Becomes a Chatbot — You Can Talk to Alexa by Typing | by Tapaan Chauhan | Mar, 2021

4Mar

By Tapaan ChauhanNo Comments

alexa, amazon, amazon-echo, artificial-intelligence, best chatbot, chatbot, chatbot app, chatbot online, chatbot website, creating chatbots, google chat bots, robot chat, voice-assistant

Alexa Becomes a Chatbot — You Can Talk to Alexa by Typing | by Tapaan Chauhan | Mar, 2021

Notwithstanding, if Alexa makes spoken proposals too much of the time, it subverts client experience. There are numerous remarks online that guarantee Alexa is, as of now, excessively loquacious. This implies Amazon must be miserly with its expressed proposals.Conversely, Echo shrewd shows routinely propose clients attempt new screens by putting the recommendation quietly on the pivoting screen. This is an unpretentious method to expand mindfulness without intruding on a client. A similar system is being utilized in the Alexa visit interface. On the off chance that you don’t want to exploit the recommendation, you overlook it and descend the screen.1. How Chatbots and Email Marketing Integration Can Help Your Business2. Why Chatbots could be the next big thing for SMEs3. My Journey into...

How Can AI-driven Chatbots Boost Customer Service Operations? | by Rebecca James | Feb, 2021

3Mar

By Rebecca JamesNo Comments

ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbot-design, chatbots, chatbots-for-business, conversation with ai, creating chatbots, robot chat

How Can AI-driven Chatbots Boost Customer Service Operations? | by Rebecca James | Feb, 2021

Entirely contrary to Artificial Intelligence’s image that Hollywood has brainwashed into our heads, which includes rather comical portrayals of power-hungry robots on a mission to end the human race. AI, in its many applications, has dramatically impacted the way we lead our lives today. Whether it is the fantasy of a self-driving car, data protection, or home assistants, such as Amazon’s Alexa that answer our annoying queries in a matter of seconds, the ever-growing technology of AI has eased modern life in a multitude of ways.However, speaking of artificial intelligence’s more practical applications, perhaps no application is as useful as the chatbot’s highly convenient invention.A chatbot is an AI-powered wonder that significantly strengthens communication within businesses by provid...

Alexa Moves Most Operations to Amazon-Built Chips | by Tapaan Chauhan | Feb, 2021

25Feb

By Tapaan ChauhanNo Comments

ai, ai bot, ai chat, ai chatbot, amazon, amazon-alexa, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, google chat bots, robot chat, voice-assistant

Alexa Moves Most Operations to Amazon-Built Chips | by Tapaan Chauhan | Feb, 2021

Alexa is moving the majority of its activities onto the Inferentia CPU delivered by Amazon. The movement away from the Nvidia chips utilized by Alexa recently will help the voice assistant’s speed and lessen its energy requests, as indicated by the organization, while also giving Amazon more control of its voice associate.Nvidia’s chips have gone about as the focal terminal for Alexa. The chips hand-off Alexa clients’ inquiries and orders to the Amazon Web Services server farms in the cloud and cycle the text’s reaction into the discourse. Presently, Inferentia chips will take up the job.They are manufactured explicitly for the AI assignments that involve a lot of Alexa’s work, such as perceiving language and pictures and producing a fitting reaction.Alongside Alexa, the Inferentia chip...

AI in Robotic Process Automation. Artificial intelligence (AI) is not new… | by Hari Maramreddy | Feb, 2021

18Feb

By Hari MaramreddyNo Comments

AI in Robotic Process Automation. Artificial intelligence (AI) is not new… | by Hari Maramreddy | Feb, 2021

Artificial intelligence (AI) is not new in our world. It has been around since the 1960s. AI is a broad term that refers to computers that perform tasks that require human intelligence. Never before in the history of AI have, we see a surge in its usage as we see in recent times.The unprecedented surge is currently changing human’s personal and professional lives. With the help of AI, people perform tasks with little effort while corporate businesses leverage AI to complete several complex tasks faster and do more in a short time.Recent developments in AI include the invention of Robotic Process Automation (RPA), which is the technology that enables people to configure a robot or computer software to imitate and integrate the activities of a human interacting within digital systems to c...

12 Reasons Why Chatbot Works For Businesses | by Pranay Rathod | Feb, 2021

17Feb

By Pranay RathodNo Comments

ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, bots, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbot wordpress, chatbots, chatbots-for-business, conversation with ai, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, robot chat

12 Reasons Why Chatbot Works For Businesses | by Pranay Rathod | Feb, 2021

Programmed to interact with your customers and provide answers to the questions they are looking for without needing any kind of human help are called chatbots.Chatbots are artificially intelligent and can process natural language to respond to users in a more humane way. This has been one of the primary reasons why most businesses across the globe are implementing chatbots.By giving a great customer experience chatbots are slowly replacing the human force behind customer support and success and as time proceeds they will become better.Gartner predicted in 2011 that “By 2020 customers will manage 85% of their relationship with the enterprise without interacting with a human”, the year 2020 has also been called the year of chatbots.Check out these chatbot statistics to make it more belie...

5 Reasons to Leverage Chatbots for Real Estate in 2021 | by Adimen | Feb, 2021

12Feb

By AdimenNo Comments

5 Reasons to Leverage Chatbots for Real Estate in 2021 | by Adimen | Feb, 2021

No matter whether you are surfing online as a business user or a consumer, you’ll most likely run across customer-friendly AI-driven bots that support smooth communication. Here, in this article we’ll have a closer look at some intriguing points you may find useful. Although some concepts need more profound consideration, the article will be a good piece to start with.This said, the key notions that open up the Chatbots topic are the following:What are the chatbots?Are chatbots still popular in 2021?How can chatbots help business, namely real estate?With these ideas in mind, let’s get started.Chatbots can be defined as software programs built to ensure meaningful interaction between human users and computers via messaging, texts, live voice or video conversation. Interestingly, GoodFirm...

How Chatbots and Email Marketing Integration Can Help Your Business | by Shane Barker | Feb, 2021

10Feb

By Shane BarkerNo Comments

ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, bots, business-strategy, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, email-marketing, robot chat

How Chatbots and Email Marketing Integration Can Help Your Business | by Shane Barker | Feb, 2021

Do you know you can increase your marketing results by integrating chatbots and email marketing? In this guide, we have discussed 5 strategies for the same.Photo by Michael Dziedzic on UnsplashEmail marketing and chatbots have their own advantages and can help you achieve different marketing and business goals.But, what if you integrate these to get better results from both?Well, email marketing and chatbots integration is not just possible but is a strategy that many smart marketers use.These two complement each other perfectly and either can be used to boost the other’s performance.Email marketing is one of the key website traffic sources and once the users reach your website, chatbots can help them with whatever they’re looking for.Alternatively, chatbots can collect relevant user in...

National Consumer Survey Reveals that a lot of Consumers Want Voice Assistants in Mobile Apps | by Tapaan Chauhan | Jan, 2021

4Feb

By Tapaan ChauhanNo Comments

National Consumer Survey Reveals that a lot of Consumers Want Voice Assistants in Mobile Apps | by Tapaan Chauhan | Jan, 2021

Adding voice collaborator highlights to portable applications was, at one time, an expensive and complicated endeavor. Nonetheless, with the ascent of white mark arrangements from Aiqudo, Alan AI, Microsoft, SoundHound, and Spokestack alongside open-source devices, for example, Rasa, the cost, time, and unpredictability have drastically diminished in recent years.The Smartphone Voice Assistant Consumer Adoption Report covers this theme in extra profundity, including developing a voice in versatile applications. What’s more, there are more than 50 diagrams and 40 pages of investigation of the more extensive voice on cell phones. It includes a piece of the pie for Apple Siri, Google Assistant, Samsung Bixby, and Amazon Alexa, recurrence of voice partner use on cell phones, and a nitty-gri...

10 Ways Chatbots are Driving Digital Transformation | by Ashok Sharma | Feb, 2021

3Feb

By Ashok SharmaNo Comments

ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbot-development, chatbots, chatbots-for-business, conversation with ai, creating chatbots, robot chat

10 Ways Chatbots are Driving Digital Transformation | by Ashok Sharma | Feb, 2021

SourceThe digital transformation wave has significantly changed our life. It has made us smarter and now we have started focusing on productivity over profit. We no longer want to waste our time on trivial yet time-consuming things. Instead, we have started automating them and shifting our focus towards things that matter.As a part of this initiative, chatbots have become an incredible part of the corporate culture. You will be surprised to know that over 87% of corporate communications are handled by chatbots alone. Even outside the corporate world, chatbots are helping us become more productive. In fact, It will not be wrong to say that chatbots are the drivers of digital transformation.In this blog, we will talk about 10 ways chatbots are helping in the digital transformation initiat...

Getting started with Conversational AI is easier than you think. | by Stallin | Feb, 2021

3Feb

By StallinNo Comments

Getting started with Conversational AI is easier than you think. | by Stallin | Feb, 2021

Conversational AI is the technology behind chatbots, voice bots, and virtual assistants (VA). Enterprises are looking towards conversational AI technology to enhance customer support, and employee and customer loyalty. The adoption is increasing during pandemic times and is only going to accelerate in the future.While conversational AI technology can address many business challenges, business leaders often find it challenging to take the right set of decisions and initiatives, given the state the industry is in. In most cases, enterprises have tried to acquire daunting NLP and AI skills in-house and struggled to get a quality solution. In a few cases, enterprises have spent a full year and a few million to get the solution that best fits their business need. In a few more cases enterpri...

Alexa Answers Crowdsourcing Arrives in the UK | by Tapaan Chauhan | Jan, 2021

2Feb

By Tapaan ChauhanNo Comments

alexa, amazon, amazon-alexa, artificial-intelligence, best chatbot, chatbot, chatbot app, chatbot online, chatbot website, creating chatbots, robot chat, voice-assistant

Alexa Answers Crowdsourcing Arrives in the UK | by Tapaan Chauhan | Jan, 2021

Amazon has extended its voice-based data publicly supporting Alexa Answers to the United Kingdom. The feature asks the overall population to help answer queries presented to the voice colleague that it doesn’t respond to, building the information base and react to those equivalent queries later on.Alexa gadget proprietors utilize the voice partner to respond to addresses more than some other single errand. Amazon professes to have added a billion information focuses in the most recent year to help do as such. Yet, the voice associate doesn’t generally answer and may not comprehend the inquiry as it is expressed. Alexa even has an Answer Updates highlight that vows to return to a client with an answer it doesn’t have yet. When the voice colleague can’t reply, the inquiry is deciphered an...

Facebook Shares 100-Language Translation Model, First Without English Reliance | by Tapaan Chauhan | Jan, 2021

30Jan

By Tapaan ChauhanNo Comments

ai, artificial-intelligence, best chatbot, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, creating chatbots, facebook, facebook bot, facebook chatbot, facebook messenger bot, Google, nlp, robot chat

Facebook Shares 100-Language Translation Model, First Without English Reliance | by Tapaan Chauhan | Jan, 2021

M2M-100 can mostly perform so well because of the sheer number and assortment of language interpretations it prepared during advancement.Facebook utilized 2,200 sets of dialects to make the new model, a variety of 7.5 billion sentences incorporating most significant dialects, and a few that are not as broadly spoken.Generally, interpretation models are planned around a model for every language, with English going about as a center ground. In general, that will make the interpretation less exact, as any individual who has utilized an online interpreter to send a sentence into a few dialects and afterward back to its unique can validate. Facebook went for a multilingual machine interpretation (MMT) model, all things being equal, one that measures the dialects and deciphers legitimately.Fa...

Alexa gains support for location-based reminders and routines | by Tapaan Chauhan | Jan, 2021

30Jan

By Tapaan ChauhanNo Comments

amazon, amazon-alexa, artificial-intelligence, best chatbot, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, robot chat, smart-home, voice-assistant

Alexa gains support for location-based reminders and routines | by Tapaan Chauhan | Jan, 2021

Alexa schedules dispatched as explicit arrangements of activities made by Amazon. They’ve gotten more adaptable from that point forward, adding outsider abilities as alternatives before the end of last year and making those custom schedules of exercises and special orders sharable a couple of months prior. The new component takes that adaptability to the following level by letting clients alter Alexa’s moves at an automatic level. The conceivable outcomes are as broad as any order you want to give Alexa, from working smart home gadgets to making quips when you prepare for bed. The activities can be added when clients set up a daily practice in the Alexa application.Timetable alarms and other updates are additionally more customized with the update. Various individuals can share a solita...

How US legal firms can and must compete with robo-lawyer services | by Chris Knight | Jan, 2021

27Jan

By Chris KnightNo Comments

ai, artificial-intelligence, best chatbot, bots, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbots, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, legaltech, robot chat

How US legal firms can and must compete with robo-lawyer services | by Chris Knight | Jan, 2021

Most US legal firms, like their European counterparts, are steeped in tradition. Even newer firms formed by eager law graduates have their education rooted in similar structures. As legal journals and business magazines impress on the need to modernize and digitize how we work, the external threats to legal firms are growing, but how do we address them?Automated legal services like chatbots and form creators are a threat to the legal profession, or they can be viewed as a challenge to be met. As was the case with iTunes and Spotify for music and Amazon for retail, some tivals adapted to face a new market reality, others folded or sold up, or were driven into a particular niche, while more startups arrived to compete. Whatever the market, there are plenty of ways to survive and thrive as...

How to get started with Conversational AI | by Humley Ltd | Jan, 2021

26Jan

By Humley LtdNo Comments

How to get started with Conversational AI | by Humley Ltd | Jan, 2021

Conversational AI has been on the radar for many organisations over the last few years. The challenges of the pandemic have brought the technology to the forefront of many businesses’ priority investment lists because of its ability to provide connectivity and on demand support. In fact, industry analysts Markets and Markets predict that by 2025 the Conversational AI industry will grow from $4.8 billion in 2020 to $13.9 billion in 2025.With such demand, it is important for organisations to understand what exactly Conversational AI is and how to implement it to achieve transformative efficiencies and the outcomes desired.Chatbots have been around since the early 1960s, getting slightly more sophisticated as the decades rolled on, but only as proof points of what was to come downstream. B...

8 Important Reasons Your Next Therapist May Be a Mental Health Chatbot | by Stephanie Vautour | Jan, 2021

23Jan

By Stephanie VautourNo Comments

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8 Important Reasons Your Next Therapist May Be a Mental Health Chatbot | by Stephanie Vautour | Jan, 2021

As more and more of our lives shift into the online realm, so have many of the services that we use regularly. This includes mental health services and therapy.The need for mental health support is reaching all-time highs for many reasons:Mental health stigma is diminishingEmployers are realizing mental health is an essential part of productivityPeople are experiencing unprecedented levels of stress and worry worldwideWhile demand is at an all-time high for mental health support, access can be full of barriers. An opportunity is emerging though, and it involves embracing AI as an integral part of the therapy process.Counsellors have a heavy load of patients, and finding a counsellor in the first place can be challenging. Barriers to access include:Limited availabilityAffordabilityInsuff...

How Social Bots are ruining the internet | by ELMARDINI | Jan, 2021

22Jan

By ELMARDININo Comments

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How Social Bots are ruining the internet | by ELMARDINI | Jan, 2021

Social bots are computer programs that use fake profiles to spread masses of pre-written posts on social media. This often involves misinformation.There is now talk of a “bot epidemic” on Twitter. A quarter of all tweets on climate change and half of all Twitter profiles that comment on Corona are said to be controlled by bots.One of the ways these bots can be identified is that they often just forward content instead of making posts themselves. But a new AI-based software could soon change that.The GPT-3 program calculates word sequences based on their probability. For example, it can create songs or propaganda tweets from given words.Although AI bots can hardly keep up in real discourse, IT security expert Bruce Schneier believes that many forums will soon be dominated by bots debatin...

What would you ask the Machine Learning model? | by Michał Kuźba

21Jan

By Michał KuźbaNo Comments

What would you ask the Machine Learning model? | by Michał Kuźba

So, what people ask about?They say Gentlemen do not read each other’s mail. I’m very sorry drAnt — we make an exception this time. We shared xaibot in this post and collected over 1000 human-model conversations.There are certain repeating patterns in user queries. Here are the most frequent:why — general explanation queries, such as ”why”,”explain it to me”, ”how was that derived/calculated”.what-if — alternative scenario queries. Frequent exam-ples: what if I’m older, what if I travelled in the 1stclass.what do you know about medata-related questions — e.g. feature histogram, distribution, dataset sizelocal feature importance — How does age influence mysurvival, What makes me more likely to surviveglobal feature importance — How does age influence sur-vival across all passengershow to ...

The Renaissance of Conversational AI | by Aion Digital | Jan, 2021

20Jan

By Aion DigitalNo Comments

The Renaissance of Conversational AI | by Aion Digital | Jan, 2021

By Sheraz Sharif, Head of Data and Cyber Security at Aion DigitalCustomer support is one of the most essential areas to respond to your consumer needs, address their concerns, build community, relationships, and loyalty around the business brand. Just like everything else, customer support was directly struck by Covid-19 because of its operating model.For most establishments, customer support is still primarily managed through manual means, it requires human interaction which means high cost and inconsistent results. However, customers need for immediate results are growing more with each day. As per estimates, 65% of consumers still utilize call center channels to connect for inquires. Another interesting stat is that nearly 50% of consumers expect a response on questions or complaints...

New Google Assistant Developer Tools Promise Better Discovery and Smart Display Visuals | by Tapaan Chauhan | Jan, 2021

10Jan

By Tapaan ChauhanNo Comments

New Google Assistant Developer Tools Promise Better Discovery and Smart Display Visuals | by Tapaan Chauhan | Jan, 2021

In June, Google revealed its new Actions Builder support to rearrange the formation of Google Actions, and vast numbers of the latest highlights serve to enlarge those stages. Yet, designers who have been utilizing Dialogflow might be hesitant to experience the issue of moving their ventures and hopping into using Actions Builder. To smooth out the issue, Google declared a relocation device that mechanizes the vast majority of the moving cycle.1. 3 Tips for your Voice and Chatbot Program from Gartner’s Customer Service Hype Cycle 20202. Deploying Watson Assistant Web Chat in Salesforce Lightning Console3. Are Chatbots Vulnerable? Best Practices to Ensure Chatbots Security4. Your Path to AI — An IBM Developer SeriesOnce on Actions Builder, Google Assistant engineers have a few extra inst...

Star Wars: Squadrons Game Adds Voice Command Mod for AI Co-Pilots | by Tapaan Chauhan | Dec, 2020

7Jan

By Tapaan ChauhanNo Comments

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Star Wars: Squadrons Game Adds Voice Command Mod for AI Co-Pilots | by Tapaan Chauhan | Dec, 2020

Star Wars: Squadron has introduced a new mod for its players. It now supports voice command through HCS voice-packs. This new mod has added a new life to this video game. Moreover, among the three voices available, one of the voices is of Michael Dorn, better known as the Klingon Worf from the Star Trek: The Next Generation show and films.The three voices, each costing around $13, fill in as the co-pilot for the player. While the game is on, the player can arrange the AI to alter focus on, deal with the motor frameworks of the ship, and request them to shoot their weapons, in any event, indicating which weapon to discharge by mentioning to the AI what the loadout for the ship is before starting the following level. Star Wars isn’t the main game that HCS Voicepacks has made voices for. A...

Natural Language Principles. Natural Language Processing (NLP) | by Sangramsing Kayte | Dec, 2020

4Jan

By Sangramsing KayteNo Comments

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Natural Language Principles. Natural Language Processing (NLP) | by Sangramsing Kayte | Dec, 2020

Natural language processing (NLP) is a branch of artificial intelligence that helps computers understand, interpret and manipulate human language. NLP draws from many disciplines, including computer science and computational linguistics, in its pursuit to fill the gap between human communication and computer understanding.Evolution of natural language processingWhile natural language processing isn’t a new science, the technology is rapidly advancing thanks to an increased interest in human-to-machine communications, plus an availability of big data, powerful computing and enhanced algorithms.As a human, you may speak and write in English, Spanish or Chinese. But a computer’s native language — known as machine code or machine language — is largely incomprehensible to most people. At you...

Best Games to Play With Google Assistant on Your Smart Display | by Anna Prist | Dec, 2020

30Dec

By Anna PristNo Comments

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Best Games to Play With Google Assistant on Your Smart Display | by Anna Prist | Dec, 2020

Christmas is right around the corner and since most of us will be spending this holiday season at home, now is just the right time to plan some fun activities. Google Assistant is of great help here — it can entertain both kids and adults, making any party safe and fun. If you own a smart display, consider yourself lucky, as these devices provide a better gaming experience and full immersion, for they conjoin sound, touch, and visual elements.We play-tested a number of games using Google Nest Hub to find the most enthralling and addictive ones, games you’d love to play on and on. It’s not just about graphics and sound, we analyzed program behavior, the gameplay itself, the response time, speech recognition, and limits of a system. As a result, we present our top games to play with Googl...

The Five P’s of successful chatbots | by Stefan Katz | Dec, 2020

29Dec

By Stefan KatzNo Comments

artificial-intelligence, best chatbot, bots, chatbot, chatbot app, chatbot online, chatbot website, chatbots, creating chatbots, customer-service, robot chat, ux

The Five P’s of successful chatbots | by Stefan Katz | Dec, 2020

Photo by Austin Distel on UnsplashThe COVID-19 pandemic triggered an immediate need for transformation of traditional business practices. Workers the world over were forced to work from home, and companies scrambled to redesign their way of working and business continuity strategies. One area of particular strain was in the contact center, and no industry was immune.Call volume exploded during the pandemic, putting immense pressure on customer service operations. This surge brought the topic of chatbots and conversational automations to every board table in the need to bring relief to contact centers while continuing to provide high-quality customer service. The pandemic increased the adoption of chatbot technology significantly, and investment budget has been reprioritized to support c...

Chatbots in the Online Trading Industry | by Roman Zhidkoff | Dec, 2020

28Dec

By Roman ZhidkoffNo Comments

Chatbots in the Online Trading Industry | by Roman Zhidkoff | Dec, 2020

Living in an era of high technologies, we buy and sell products on the net. It becomes a new normality. Due to the COVID-19, the pattern strengthened in 2020 and will keep gaining pace in the future. Thus, according to the prediction, in 2021 over 2.14 billion people in the world will buy goods and services online. This will result in the rapid evolvement of the online trading industry.Yet, it can also become a true challenge for traders to keep up with the pace of change to stay current and process all the tasks. So, how can you not only stay afloat but succeed and profit in the coming year? The latest technologies are the answer. Integration of AI-based chatbots is vital for trading organizations to enhance customer experience, meet the expectations, and just succeed. In this article,...

How to Fit Artificial Intelligence into Manufacturing | by Aurosikha Priyadarshini | Dec, 2020

28Dec

By Aurosikha PriyadarshiniNo Comments

How to Fit Artificial Intelligence into Manufacturing | by Aurosikha Priyadarshini | Dec, 2020

Artificial Intelligence (AI) has been tainted with a lot of negative press since its conception. Many people in the workforce have started to question the motives for implementing AI in factories and other workplaces.However, there are responsible AI practices aimed at making the workplace a better place for employees. A prime example of this includes the applications of AI in manufacturing. Its implementation in this industry proves that the tech is only good as its user.What are some of those applications? Here is how to fit Artificial Intelligence into manufacturing responsibly:Using in AI-powered computer-aided design programsDuring the product development phase, there are a lot of designs being proposed for that particular project. When it’s time to choose the perfect design, there...

Our Future to 5 Levels of AI. I wanted to give some insight into what… | by Brynn Chadwick

27Dec

By Brynn ChadwickNo Comments

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Our Future to 5 Levels of AI. I wanted to give some insight into what… | by Brynn Chadwick

I wanted to give some insight into what we are working on, how nib is working towards the 5 levels of Digital Assistants. Originally coined by Rasa and a great way businesses can align their roadmaps to true conversational AI.In 2 years, we have deployed Digital Assistants in the following places: Webchat, Google Home, Amazon Alexa and most recently Telephony. It is still early days as these chatbots only handle simple question and answer pairs. Although, Google Duplex showed the world what the next level of Digital Assistants can do for us every day. Transforming to opensource conversational software allows our Digital Assistants to handle contextual conversations.At nib, this is the future of Digital Assistants at each level:Through this article, I will prove examples relevant to Aust...

Transforming what’s possible in Media & Entertainment with AI | by PopcornApps

27Dec

By PopcornAppsNo Comments

Transforming what’s possible in Media & Entertainment with AI | by PopcornApps

Artificial Intelligence has gone from the pages of science fiction to “all around you” like Dolby Surround Sound rather menacingly informs you at the start of every movie. Conversations that might have sounded ridiculous even five or ten years ago are commonplace now. The days of associating AI with humanoid Asimov-type robots are over: from healthcare to shopping to finance, AI is everywhere.Conversational AI has quietly changed the game for customer service and what companies can achieve with digital interfaces. Chatbots are ubiquitous — in banking, online shopping, food delivery — but we don’t necessarily register their presence. The idea, after all, with these intelligent robotic helpers, is that they should make the experience as natural as possible. With advancements in Machine Le...

Webinar: Build a Watson Discovery app on Red Hat OpenShift | by Mridul Bhandari | Nov, 2020

27Dec

By Mridul BhandariNo Comments

Webinar: Build a Watson Discovery app on Red Hat OpenShift | by Mridul Bhandari | Nov, 2020

Photo by Lucas Sankey on UnsplashEgypt Developer Advocate Karim Deif & UAE Developer Advocate Mridul Bhandari conducted a webinar on Building a Watson Discovery App on Red Hat OpenShift.There were a total of 38 attendees including developers and students across MEA. The webinar started with a welcome note introducing the audience to IBM Developer Series and was divided into two primary sections, one of the sections briefing the audience about Watson Discovery, Red Hat OpenShift, and another section was the Code Pattern.1. 3 Tips for your Voice and Chatbot Program from Gartner’s Customer Service Hype Cycle 20202. Deploying Watson Assistant Web Chat in Salesforce Lightning Console3. Are Chatbots Vulnerable? Best Practices to Ensure Chatbots Security4. Your Path to AI — An IBM Develope...

AI Chatbots in Healthcare: Transform Patient’s Engagement with Healthcare Providers | by Gautam Raturi

26Dec

By Gautam RaturiNo Comments

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AI Chatbots in Healthcare: Transform Patient’s Engagement with Healthcare Providers | by Gautam Raturi

Image source: @totalshape.comChatbots are replacing phone call-based customer service in various sectors. In the healthcare industry is opting Chatbots to help patients in resolving their concerns faster than traditional methods. In the healthcare sector, the patient’s experience remains at the top priority. These days the patient-driven healthcare environment is helping the patient to make better decisions.To remain spontaneous, it is the time for the healthcare services to embrace consumer readiness for digital communication via AI chatbot. This can help to deepen patient engagement that leads to better health outcomes. With AI Chatbots healthcare systems can accelerate the leap to add values for patient healthcare. Healthcare Chatbots industry is booming at a CAGR of 20.5% to Estimat...