Friday, May 14Digital Marketing Journals

artificial-intelligence

Chatbot Vs. Intelligent Virtual Assistant — What’s the difference & Why Care? | by Haptik | May, 2021
ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, bots, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, conversational-ai, conversational-ivr, creating chatbots, robot chat

Chatbot Vs. Intelligent Virtual Assistant — What’s the difference & Why Care? | by Haptik | May, 2021

Implementing a Conversational AI solution is integral for businesses that want to improve their Customer Experience. With the right strategy, you can engage with customers in human-like conversations while being cost-effective. However, with a plethora of solutions available, most CX and Digital Transformation professionals get confused between ‘chatbots’ and ‘intelligent virtual assistants’.The principal question being — can ‘chatbot’ and ‘Intelligent Virtual Assistant’ be used interchangeably? Or does their scope, complexity, and capabilities vary?Simply put, Intelligent Virtual Assistants (IVA) are evolved chatbot solutions to serve the needs of a modern-day enterprise customer. Chatbots are simple rule-based systems that can only handle simple, routine FAQs. On the other hand, IVAs ...
Revolutionize Healthcare With AI-Driven Chatbots! | by Botspice | May, 2021
ai, ai bot, ai chat, ai chatbot, ai-for-healthcare, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, healthcare, nlp, robot chat

Revolutionize Healthcare With AI-Driven Chatbots! | by Botspice | May, 2021

Today we are on the cusp of a revolution in the healthcare industry. As Covid-19 grips the world and communities become increasingly affected, healthcare communications have been pushed to its limits. With the majority of healthcare workers dedicating their time to Covid- vulnerable patients, there is an acute shortage of medical professionals.According to the estimates of the World Health Organization (WHO), we need over 4 million health professionals in addition to the current workforce worldwide, to be able to offer quality healthcare to the entire population.Today, healthcare consumers are taking a more assertive role in their healthcare journey, expecting immediate high-quality, and accurate information that is smart and cost-effective.AI-driven healthcare chatbots by ‘Botspice’ ca...
Chatbots As Medical Assistants In COVID-19 Pandemic | by Intellexer | May, 2021
ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, bots, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, medical-chatbot, robot chat

Chatbots As Medical Assistants In COVID-19 Pandemic | by Intellexer | May, 2021

All healthcare workers are on the frontline during the covid pandemic. They face an overwhelming workload and risk their health and wellbeing every day. Moreover, doctors and nurses still have patients with other diseases and must take care of them on a high level nevertheless. So, healthcare providers are looking for the opportunity to turn from classical consultation treatment and look for new solutions. One of these solutions is a chatbot.According to Juniper Research, the healthcare system will become a major user of chatbots in areas such as patient diagnosis, patient information, and voice-capable digital assistants to support healthcare providers. The increased introduction of chatbots will free up medical staff time and save countries’ healthcare systems around $3.7 billion by 2...
Preparing for Our Robot Masters: Exploring Weak and Strong AI | by Trust Onyekwere | Apr, 2021
ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, digital-transformation, futurism, google chat bots, robot chat, robots, technology

Preparing for Our Robot Masters: Exploring Weak and Strong AI | by Trust Onyekwere | Apr, 2021

The noise around Artificial intelligence (AI) causes a little bit of confusion, especially since so many companies, AI projects, and capabilities have exploded on the scene. Where do we start making sense of it all? Let’s start with a definition.AI is a sub-field of computer science aimed at the development of computers capable of doing things that are normally done by people — in particular, things associated with people acting intelligently.Computers and machines can tell the difference between a chair and a table, a cat and a dog and so can humans. This is made possible by AI.In this part of the series — Preparing for Our Robot Masters, we will explore the two types of AI and what you should know about them.For some AI researchers, developers and engineers, the goal is to build syste...
Forget Chatbots and Create a Workbot Instead | by Botspice | Apr, 2021
ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbot-design, chatbot-development, chatbots, conversation with ai, creating chatbots, robot chat

Forget Chatbots and Create a Workbot Instead | by Botspice | Apr, 2021

There is no denying that chatbots have gained enormous popularity over the past few years. From e-commerce to social media platforms, bots are everywhere. Through chatbots, companies are automating various repetitive tasks like sales, customer support, and online banking. But is this enough in generating more leads and getting an edge over your competitors. Chatbots are fully scripted and provide limited options to users/customers.With the rising complexity of navigating the digital workplace, technology is evolving to offer new routes to the information employees need. Gartner reports that 70% of white-collar workers will interact with conversational platforms daily by the end of 2021. Workbot combines natural language processing with artificial intelligence and adds a human touch to t...
Chatbots: Are They the Unknown SEO Booster? | by Visor.ai | Mar, 2021
ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbot wordpress, chatbots, conversation with ai, creating chatbots, google chat bots, robot chat, SEO

Chatbots: Are They the Unknown SEO Booster? | by Visor.ai | Mar, 2021

Many companies invest in chatbots to increase customer satisfaction and optimize the efficiency of their Customer Service. However, chatbots can also be a secret weapon to improve your website’s SEO.Find out what SEO is and how chatbots can bring your website to the top of the search engines.If you have come this far, it’s because you searched in your search engine for something like “chatbots for SEO” or, at least, that search had the words “chatbots” and “SEO.”Suppose you know what each concept means, great! If you don’t and you want to find out, we’ll explain it to you!Chatbots are virtual agents that help automate interactions of entities (mostly companies) that receive large contact volumes. In other words, they are conversational agents with Artificial Intelligence that optimize c...
The Future of Chatbots
ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, conversational-ui, creating chatbots, future, robot chat

The Future of Chatbots

What is the future of chatbots? As the Chief Product Officer of an AI bot-building platform, I get this question a lot, and there are many ways to answer it. As a company, I think we can only answer this question if we know where we are planning to go. Which goal are we aiming for?Chatlayer’s mission is to make it possible for everyone to have a personal conversation at any time. Let’s break that down.First of all, we’re talking about conversations. Humankind has made tremendous progress in communication and information technology. But when you strip away all that innovation, at its core, conversations haven’t really changed all that much. It’s still an exchange of information between people. When you really think about it, me sending a WhatsApp message to my brother in Australia isn’t ...
How to reinforce IT service desk with AI-powered ITSM Chatbots
ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, information-technology, itsm, robot chat

How to reinforce IT service desk with AI-powered ITSM Chatbots

Artificial Intelligence is one technology that has disrupted the life and living of people across the globe. From the ride-sharing apps that you use to the voice assistants that take your command, AI is all around you. What’s fascinating is that the technology isn’t limited to the services offered to the customers but extends to everyday business operations.CIOs are actively investing in AI solutions to enhance and upgrade their infrastructure. Evidently, the technology finds its usage in a number of operations including workforce automation, task allocation, and interacting with customers. A few have this misconception that artificial intelligence would replace the manual workforce, leading to job cuts. However, that’s not true. The only purpose behind integrating AI tools and processe...
10 wrong ways to use conversational AI for chatbots
ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, bots, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbots, conversation with ai, conversational-ai, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, robot chat

10 wrong ways to use conversational AI for chatbots

Artificial intelligence algorithms are widely used in e-commerce. For example, when creating chatbots. Technologies provide automated, prompt, and high-quality solutions to customer problems. Accordingly, they help to increase sales.However, this is only relevant if chatbots are used correctly. Some mistakes completely negate the possibilities of technology. Today we will tell you about them. Find out 10 common mistakes companies make and how to fix them.https://pxhere.com/en/photo/158499710 wrong ways to use conversational AI for chatbotsInappropriate conversationsAn improperly programmed chatbot is capable of maintaining a conversation that is best terminated. For example, of an offensive nature. This happens when a chatbot is programmed to give standard “yes/no” answers without under...
How to create a FAQ Chatbot with Rasa? | by Steadforce | Mar, 2021
artificial-intelligence, best chatbot, chatbot, chatbot app, chatbot online, chatbot website, chatbot-development, chatbots, creating chatbots, nlp, rasa, robot chat

How to create a FAQ Chatbot with Rasa? | by Steadforce | Mar, 2021

In this article we will show how to implement a FAQ chatbot with Rasa to answer FAQs and fill in forms. For working with forms, the Rasa framework with the FormPolicy offers a simple way to create simple yet user-friendly bots for this task without the need to write extensive dialogs.In the article “ Create a chatbot using Rasa” we described how to create a simple chatbot with Rasa. We showed how to install Rasa and initialize a first project. We also illustrated how to have a simple dialog with the bot.To show this use case, we describe a chatbot which allows to reserve a hotel room and answers basic questions about the hotel. An exemplary implementation can be found at https://github.com/Steadforce/rasa_faq_form_bot. This article describes the creation of the chatbot using the impleme...
Can Credit card Chatbots double the customer base? | by Haptik | Mar, 2021
ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, conversational-ai, creating chatbots, credit-card-chatbots, robot chat

Can Credit card Chatbots double the customer base? | by Haptik | Mar, 2021

As customer experience becomes one of the primary drivers of growth , banks, and financial services institutions are increasingly looking at innovative technology solutions to simplify customer journeys as a strategic tool for growth. Conversational AI is making a mark as a primary agent of change as banks attempt to increase customer satisfaction while making their processes more efficient.Conversational agents (Chatbots) have been helping banks save a precious 4 minutes per customer interaction. By 2022, these bots will power more than 90% of all banking interactions, including those related to credit cards. Even now, Credit Card chatbots are powering the entire life cycle of customer use, from application to payments.Irrespective of the type of business, there are five primary stages...
WHY WORKBOT DESERVES YOUR ATTENTION IN 2021?? | by Sherilyn Chacko | Mar, 2021
ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbot-design, chatbots, conversation with ai, creating chatbots, robot chat, robotics

WHY WORKBOT DESERVES YOUR ATTENTION IN 2021?? | by Sherilyn Chacko | Mar, 2021

Today, we find Artificial Intelligence in various magnitude around us. AI is not merely ‘customer service providers’ it can definitely do much more.AI applies machine learning to be able to learn through user inputs thus providing solutions that are intellectual, helping machines to learn from experiences by sensing pattern response inputs and do human-like task.‘CHATBOT’ is one such AI driven computer program that derives conversations through text or voice commands. People tend to be more attentive and motivated when engaged in conversation.According to LivePerson survey of 5.000 consumers in 6 countries, globally, 38% of consumers think positively of chatbots, and only 11% view chatbots negatively. The rest 51% are neutral about chatbots.Why Chatbots?‘Chatbot’ is an AI driven bot tha...
Reduce clinician burden and enhance patient efficiency with Conversational AI | by Swifter AI | Mar, 2021
ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, google chat bots, healthcare, patient-engagement, robot chat, virtual-assistant

Reduce clinician burden and enhance patient efficiency with Conversational AI | by Swifter AI | Mar, 2021

Real-time Healthcare AssistantsA study shows that 89% of people research on Google before visiting the doctor. Let us consider the example of Nora, a graduate student who has a cold, but she also has a fest in 2 days and doesn’t have time to visit the doctor. She searches Google for her symptoms and treatment. After finding probable medicine that might cure her symptoms, she visits the nearest pharmacy for over the counter medicines. But is Google reliable for health-related search?Now consider an AI-powered Chatbot Dr. Max, who quickly checks through the database and provides Nora with helpful information. Further, Nora can take a doctor’s consultation in real-time. It also has a feature where she can order her medicine online through chat. Within 15 minutes, she has reliable informati...
Alexa Can Measure Your Workout Through Amazon Echo Earbuds | by Tapaan Chauhan | Mar, 2021
alexa, amazon-alexa, amazon-echo, artificial-intelligence, best chatbot, chatbot, chatbot app, chatbot online, chatbot website, creating chatbots, google chat bots, robot chat, wearables

Alexa Can Measure Your Workout Through Amazon Echo Earbuds | by Tapaan Chauhan | Mar, 2021

Reverberation Buds proprietors need to make an exercise profile on the Alexa versatile application to get to the activity, including placing in actual subtleties like tallness and weight before exercise.When the profile is set up, and the earbuds are set up, a client needs to state, “Alexa, start my exercise,” for the voice assistant to begin estimating.The Echo Buds utilize worked in accelerometers to follow the wearer’s means during the activity. Alexa then joins that data with the information added previously to gauge distance, pace, calories consumed, and different measurements. While running, individuals wearing the Echo Buds can likewise ask Alexa to change the music and start either exact playlists or ones fitting to the second, for example, quick melodies for running. The compon...
AI Insurance Chatbots: No Pain and a Lot of Gain | by Visor.ai | Feb, 2021
ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbots, chatbots-for-business, conversation with ai, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, insurance, robot chat

AI Insurance Chatbots: No Pain and a Lot of Gain | by Visor.ai | Feb, 2021

Like so many other industries, Insurance has invested in automation solutions, such as AI Chatbots, to digitalize and improve its services.Learn here in which situations you can use these AI solutions and the benefits of investing in them!More and more talk about companies’ digital transformation and investing in this aspect every day.But what is digital transformation?Digital transformation, as the name implies, is the process of integrating technology solutions into all aspects of a company. In other words, it is the evolution of a company in the digital age to keep up with the technologies that are emerging and their accelerated diffusion in the day-to-day life of society.Why invest in digital transformation?Today, any company that sticks with only traditional interactions, such as f...
“Look, Dave, I can see you’re really upset about this” — emotions and sentiment in chatbot development. | by Joanna Trojak | Mar, 2021
ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, bots, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbot-design, chatbots, conversation with ai, creating chatbots, robot chat

“Look, Dave, I can see you’re really upset about this” — emotions and sentiment in chatbot development. | by Joanna Trojak | Mar, 2021

Emotions are an essential part of human conversation, but chatbots kind of suck at it. What can we do to improve it? This post describes how to use IBM Tone Analyzer in the Rasa framework.Photo by Domingo Alvarez E on UnsplashTalking to a chatbot, most of the time is like talking to a person with Asperger. It gets simple intents and entities. You should use simple sentences and forgive them for misunderstanding you sometimes. But when you turn a notch a bit and start using sarcasm, irony, and more complicated intents, including emotions like anger, sadness or joy, the chatbot has no clue.Most chatbot frameworks do not take into account emotions. And why is that? According to an article Utterance-level Dialogue Understanding: An Empirical Study:Human-like conversational systems are a lon...
Voice Assistant Use Through Smart Hearables Earbuds Has Doubled Since 2018 | by Tapaan Chauhan | Mar, 2021
ai, amazon, artificial-intelligence, best chatbot, chatbot, chatbot app, chatbot online, chatbot website, creating chatbots, google chat bots, robot chat, voice-assistant, wearables

Voice Assistant Use Through Smart Hearables Earbuds Has Doubled Since 2018 | by Tapaan Chauhan | Mar, 2021

The presentation of AirPods Pro was positively a factor. Notwithstanding, the cost for the more seasoned models has additionally diminished, and AirPods have the best client evaluations in the item classification on destinations like Amazon.com. The gadgets likewise show lower client demands for development than different brands as definite in a few diagrams in the full report.Samsung Galaxy Buds additionally are vital in the report as these gadgets didn’t exist when we previously estimated customer selection for hearables in 2018. Advancements related to new cell phone buy helped Samsung move into the second spot in relative pieces of the overall industry for hearables, in front of a few mainstream sound brands just as tech monsters Google and Amazon. This could ultimately turn into a ...
Alexa Becomes a Chatbot — You Can Talk to Alexa by Typing | by Tapaan Chauhan | Mar, 2021
alexa, amazon, amazon-echo, artificial-intelligence, best chatbot, chatbot, chatbot app, chatbot online, chatbot website, creating chatbots, google chat bots, robot chat, voice-assistant

Alexa Becomes a Chatbot — You Can Talk to Alexa by Typing | by Tapaan Chauhan | Mar, 2021

Notwithstanding, if Alexa makes spoken proposals too much of the time, it subverts client experience. There are numerous remarks online that guarantee Alexa is, as of now, excessively loquacious. This implies Amazon must be miserly with its expressed proposals.Conversely, Echo shrewd shows routinely propose clients attempt new screens by putting the recommendation quietly on the pivoting screen. This is an unpretentious method to expand mindfulness without intruding on a client. A similar system is being utilized in the Alexa visit interface. On the off chance that you don’t want to exploit the recommendation, you overlook it and descend the screen.1. How Chatbots and Email Marketing Integration Can Help Your Business2. Why Chatbots could be the next big thing for SMEs3. My Journey into...
How Can AI-driven Chatbots Boost Customer Service Operations? | by Rebecca James | Feb, 2021
ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbot-design, chatbots, chatbots-for-business, conversation with ai, creating chatbots, robot chat

How Can AI-driven Chatbots Boost Customer Service Operations? | by Rebecca James | Feb, 2021

Entirely contrary to Artificial Intelligence’s image that Hollywood has brainwashed into our heads, which includes rather comical portrayals of power-hungry robots on a mission to end the human race. AI, in its many applications, has dramatically impacted the way we lead our lives today. Whether it is the fantasy of a self-driving car, data protection, or home assistants, such as Amazon’s Alexa that answer our annoying queries in a matter of seconds, the ever-growing technology of AI has eased modern life in a multitude of ways.However, speaking of artificial intelligence’s more practical applications, perhaps no application is as useful as the chatbot’s highly convenient invention.A chatbot is an AI-powered wonder that significantly strengthens communication within businesses by provid...
Alexa Moves Most Operations to Amazon-Built Chips | by Tapaan Chauhan | Feb, 2021
ai, ai bot, ai chat, ai chatbot, amazon, amazon-alexa, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, google chat bots, robot chat, voice-assistant

Alexa Moves Most Operations to Amazon-Built Chips | by Tapaan Chauhan | Feb, 2021

Alexa is moving the majority of its activities onto the Inferentia CPU delivered by Amazon. The movement away from the Nvidia chips utilized by Alexa recently will help the voice assistant’s speed and lessen its energy requests, as indicated by the organization, while also giving Amazon more control of its voice associate.Nvidia’s chips have gone about as the focal terminal for Alexa. The chips hand-off Alexa clients’ inquiries and orders to the Amazon Web Services server farms in the cloud and cycle the text’s reaction into the discourse. Presently, Inferentia chips will take up the job.They are manufactured explicitly for the AI assignments that involve a lot of Alexa’s work, such as perceiving language and pictures and producing a fitting reaction.Alongside Alexa, the Inferentia chip...
AI in Robotic Process Automation. Artificial intelligence (AI) is not new… | by Hari Maramreddy | Feb, 2021
ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, bots, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, robot chat, robotics-automation, rpa-solutions

AI in Robotic Process Automation. Artificial intelligence (AI) is not new… | by Hari Maramreddy | Feb, 2021

Artificial intelligence (AI) is not new in our world. It has been around since the 1960s. AI is a broad term that refers to computers that perform tasks that require human intelligence. Never before in the history of AI have, we see a surge in its usage as we see in recent times.The unprecedented surge is currently changing human’s personal and professional lives. With the help of AI, people perform tasks with little effort while corporate businesses leverage AI to complete several complex tasks faster and do more in a short time.Recent developments in AI include the invention of Robotic Process Automation (RPA), which is the technology that enables people to configure a robot or computer software to imitate and integrate the activities of a human interacting within digital systems to c...
12 Reasons Why Chatbot Works For Businesses | by Pranay Rathod | Feb, 2021
ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, bots, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbot wordpress, chatbots, chatbots-for-business, conversation with ai, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, robot chat

12 Reasons Why Chatbot Works For Businesses | by Pranay Rathod | Feb, 2021

Programmed to interact with your customers and provide answers to the questions they are looking for without needing any kind of human help are called chatbots.Chatbots are artificially intelligent and can process natural language to respond to users in a more humane way. This has been one of the primary reasons why most businesses across the globe are implementing chatbots.By giving a great customer experience chatbots are slowly replacing the human force behind customer support and success and as time proceeds they will become better.Gartner predicted in 2011 that “By 2020 customers will manage 85% of their relationship with the enterprise without interacting with a human”, the year 2020 has also been called the year of chatbots.Check out these chatbot statistics to make it more belie...
5 Reasons to Leverage Chatbots for Real Estate in 2021 | by Adimen | Feb, 2021
ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, machine-learning, real-estate, robot chat

5 Reasons to Leverage Chatbots for Real Estate in 2021 | by Adimen | Feb, 2021

No matter whether you are surfing online as a business user or a consumer, you’ll most likely run across customer-friendly AI-driven bots that support smooth communication. Here, in this article we’ll have a closer look at some intriguing points you may find useful. Although some concepts need more profound consideration, the article will be a good piece to start with.This said, the key notions that open up the Chatbots topic are the following:What are the chatbots?Are chatbots still popular in 2021?How can chatbots help business, namely real estate?With these ideas in mind, let’s get started.Chatbots can be defined as software programs built to ensure meaningful interaction between human users and computers via messaging, texts, live voice or video conversation. Interestingly, GoodFirm...
How Chatbots and Email Marketing Integration Can Help Your Business | by Shane Barker | Feb, 2021
ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, bots, business-strategy, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, email-marketing, robot chat

How Chatbots and Email Marketing Integration Can Help Your Business | by Shane Barker | Feb, 2021

Do you know you can increase your marketing results by integrating chatbots and email marketing? In this guide, we have discussed 5 strategies for the same.Photo by Michael Dziedzic on UnsplashEmail marketing and chatbots have their own advantages and can help you achieve different marketing and business goals.But, what if you integrate these to get better results from both?Well, email marketing and chatbots integration is not just possible but is a strategy that many smart marketers use.These two complement each other perfectly and either can be used to boost the other’s performance.Email marketing is one of the key website traffic sources and once the users reach your website, chatbots can help them with whatever they’re looking for.Alternatively, chatbots can collect relevant user in...
National Consumer Survey Reveals that a lot of Consumers Want Voice Assistants in Mobile Apps | by Tapaan Chauhan | Jan, 2021
ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, google chat bots, innovation, robot chat, voice-assistant

National Consumer Survey Reveals that a lot of Consumers Want Voice Assistants in Mobile Apps | by Tapaan Chauhan | Jan, 2021

Adding voice collaborator highlights to portable applications was, at one time, an expensive and complicated endeavor. Nonetheless, with the ascent of white mark arrangements from Aiqudo, Alan AI, Microsoft, SoundHound, and Spokestack alongside open-source devices, for example, Rasa, the cost, time, and unpredictability have drastically diminished in recent years.The Smartphone Voice Assistant Consumer Adoption Report covers this theme in extra profundity, including developing a voice in versatile applications. What’s more, there are more than 50 diagrams and 40 pages of investigation of the more extensive voice on cell phones. It includes a piece of the pie for Apple Siri, Google Assistant, Samsung Bixby, and Amazon Alexa, recurrence of voice partner use on cell phones, and a nitty-gri...
10 Ways Chatbots are Driving Digital Transformation | by Ashok Sharma | Feb, 2021
ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbot-development, chatbots, chatbots-for-business, conversation with ai, creating chatbots, robot chat

10 Ways Chatbots are Driving Digital Transformation | by Ashok Sharma | Feb, 2021

SourceThe digital transformation wave has significantly changed our life. It has made us smarter and now we have started focusing on productivity over profit. We no longer want to waste our time on trivial yet time-consuming things. Instead, we have started automating them and shifting our focus towards things that matter.As a part of this initiative, chatbots have become an incredible part of the corporate culture. You will be surprised to know that over 87% of corporate communications are handled by chatbots alone. Even outside the corporate world, chatbots are helping us become more productive. In fact, It will not be wrong to say that chatbots are the drivers of digital transformation.In this blog, we will talk about 10 ways chatbots are helping in the digital transformation initiat...
Getting started with Conversational AI is easier than you think. | by Stallin | Feb, 2021
ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, conversational-ai, creating chatbots, robot chat, smartbots

Getting started with Conversational AI is easier than you think. | by Stallin | Feb, 2021

Conversational AI is the technology behind chatbots, voice bots, and virtual assistants (VA). Enterprises are looking towards conversational AI technology to enhance customer support, and employee and customer loyalty. The adoption is increasing during pandemic times and is only going to accelerate in the future.While conversational AI technology can address many business challenges, business leaders often find it challenging to take the right set of decisions and initiatives, given the state the industry is in. In most cases, enterprises have tried to acquire daunting NLP and AI skills in-house and struggled to get a quality solution. In a few cases, enterprises have spent a full year and a few million to get the solution that best fits their business need. In a few more cases enterpri...
Alexa Answers Crowdsourcing Arrives in the UK | by Tapaan Chauhan | Jan, 2021
alexa, amazon, amazon-alexa, artificial-intelligence, best chatbot, chatbot, chatbot app, chatbot online, chatbot website, creating chatbots, robot chat, voice-assistant

Alexa Answers Crowdsourcing Arrives in the UK | by Tapaan Chauhan | Jan, 2021

Amazon has extended its voice-based data publicly supporting Alexa Answers to the United Kingdom. The feature asks the overall population to help answer queries presented to the voice colleague that it doesn’t respond to, building the information base and react to those equivalent queries later on.Alexa gadget proprietors utilize the voice partner to respond to addresses more than some other single errand. Amazon professes to have added a billion information focuses in the most recent year to help do as such. Yet, the voice associate doesn’t generally answer and may not comprehend the inquiry as it is expressed. Alexa even has an Answer Updates highlight that vows to return to a client with an answer it doesn’t have yet. When the voice colleague can’t reply, the inquiry is deciphered an...
Facebook Shares 100-Language Translation Model, First Without English Reliance | by Tapaan Chauhan | Jan, 2021
ai, artificial-intelligence, best chatbot, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, creating chatbots, facebook, facebook bot, facebook chatbot, facebook messenger bot, Google, nlp, robot chat

Facebook Shares 100-Language Translation Model, First Without English Reliance | by Tapaan Chauhan | Jan, 2021

M2M-100 can mostly perform so well because of the sheer number and assortment of language interpretations it prepared during advancement.Facebook utilized 2,200 sets of dialects to make the new model, a variety of 7.5 billion sentences incorporating most significant dialects, and a few that are not as broadly spoken.Generally, interpretation models are planned around a model for every language, with English going about as a center ground. In general, that will make the interpretation less exact, as any individual who has utilized an online interpreter to send a sentence into a few dialects and afterward back to its unique can validate. Facebook went for a multilingual machine interpretation (MMT) model, all things being equal, one that measures the dialects and deciphers legitimately.Fa...
Alexa gains support for location-based reminders and routines | by Tapaan Chauhan | Jan, 2021
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Alexa gains support for location-based reminders and routines | by Tapaan Chauhan | Jan, 2021

Alexa schedules dispatched as explicit arrangements of activities made by Amazon. They’ve gotten more adaptable from that point forward, adding outsider abilities as alternatives before the end of last year and making those custom schedules of exercises and special orders sharable a couple of months prior. The new component takes that adaptability to the following level by letting clients alter Alexa’s moves at an automatic level. The conceivable outcomes are as broad as any order you want to give Alexa, from working smart home gadgets to making quips when you prepare for bed. The activities can be added when clients set up a daily practice in the Alexa application.Timetable alarms and other updates are additionally more customized with the update. Various individuals can share a solita...
How US legal firms can and must compete with robo-lawyer services | by Chris Knight | Jan, 2021
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How US legal firms can and must compete with robo-lawyer services | by Chris Knight | Jan, 2021

Most US legal firms, like their European counterparts, are steeped in tradition. Even newer firms formed by eager law graduates have their education rooted in similar structures. As legal journals and business magazines impress on the need to modernize and digitize how we work, the external threats to legal firms are growing, but how do we address them?Automated legal services like chatbots and form creators are a threat to the legal profession, or they can be viewed as a challenge to be met. As was the case with iTunes and Spotify for music and Amazon for retail, some tivals adapted to face a new market reality, others folded or sold up, or were driven into a particular niche, while more startups arrived to compete. Whatever the market, there are plenty of ways to survive and thrive as...
How to get started with Conversational AI | by Humley Ltd | Jan, 2021
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How to get started with Conversational AI | by Humley Ltd | Jan, 2021

Conversational AI has been on the radar for many organisations over the last few years. The challenges of the pandemic have brought the technology to the forefront of many businesses’ priority investment lists because of its ability to provide connectivity and on demand support. In fact, industry analysts Markets and Markets predict that by 2025 the Conversational AI industry will grow from $4.8 billion in 2020 to $13.9 billion in 2025.With such demand, it is important for organisations to understand what exactly Conversational AI is and how to implement it to achieve transformative efficiencies and the outcomes desired.Chatbots have been around since the early 1960s, getting slightly more sophisticated as the decades rolled on, but only as proof points of what was to come downstream. B...
8 Important Reasons Your Next Therapist May Be a Mental Health Chatbot | by Stephanie Vautour | Jan, 2021
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8 Important Reasons Your Next Therapist May Be a Mental Health Chatbot | by Stephanie Vautour | Jan, 2021

As more and more of our lives shift into the online realm, so have many of the services that we use regularly. This includes mental health services and therapy.The need for mental health support is reaching all-time highs for many reasons:Mental health stigma is diminishingEmployers are realizing mental health is an essential part of productivityPeople are experiencing unprecedented levels of stress and worry worldwideWhile demand is at an all-time high for mental health support, access can be full of barriers. An opportunity is emerging though, and it involves embracing AI as an integral part of the therapy process.Counsellors have a heavy load of patients, and finding a counsellor in the first place can be challenging. Barriers to access include:Limited availabilityAffordabilityInsuff...
How Social Bots are ruining the internet | by ELMARDINI | Jan, 2021
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How Social Bots are ruining the internet | by ELMARDINI | Jan, 2021

Social bots are computer programs that use fake profiles to spread masses of pre-written posts on social media. This often involves misinformation.There is now talk of a “bot epidemic” on Twitter. A quarter of all tweets on climate change and half of all Twitter profiles that comment on Corona are said to be controlled by bots.One of the ways these bots can be identified is that they often just forward content instead of making posts themselves. But a new AI-based software could soon change that.The GPT-3 program calculates word sequences based on their probability. For example, it can create songs or propaganda tweets from given words.Although AI bots can hardly keep up in real discourse, IT security expert Bruce Schneier believes that many forums will soon be dominated by bots debatin...
What would you ask the Machine Learning model? | by Michał Kuźba
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What would you ask the Machine Learning model? | by Michał Kuźba

So, what people ask about?They say Gentlemen do not read each other’s mail. I’m very sorry drAnt — we make an exception this time. We shared xaibot in this post and collected over 1000 human-model conversations.There are certain repeating patterns in user queries. Here are the most frequent:why — general explanation queries, such as ”why”,”explain it to me”, ”how was that derived/calculated”.what-if — alternative scenario queries. Frequent exam-ples: what if I’m older, what if I travelled in the 1stclass.what do you know about medata-related questions — e.g. feature histogram, distribution, dataset sizelocal feature importance — How does age influence mysurvival, What makes me more likely to surviveglobal feature importance — How does age influence sur-vival across all passengershow to ...
The Renaissance of Conversational AI | by Aion Digital | Jan, 2021
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The Renaissance of Conversational AI | by Aion Digital | Jan, 2021

By Sheraz Sharif, Head of Data and Cyber Security at Aion DigitalCustomer support is one of the most essential areas to respond to your consumer needs, address their concerns, build community, relationships, and loyalty around the business brand. Just like everything else, customer support was directly struck by Covid-19 because of its operating model.For most establishments, customer support is still primarily managed through manual means, it requires human interaction which means high cost and inconsistent results. However, customers need for immediate results are growing more with each day. As per estimates, 65% of consumers still utilize call center channels to connect for inquires. Another interesting stat is that nearly 50% of consumers expect a response on questions or complaints...
New Google Assistant Developer Tools Promise Better Discovery and Smart Display Visuals | by Tapaan Chauhan | Jan, 2021
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New Google Assistant Developer Tools Promise Better Discovery and Smart Display Visuals | by Tapaan Chauhan | Jan, 2021

In June, Google revealed its new Actions Builder support to rearrange the formation of Google Actions, and vast numbers of the latest highlights serve to enlarge those stages. Yet, designers who have been utilizing Dialogflow might be hesitant to experience the issue of moving their ventures and hopping into using Actions Builder. To smooth out the issue, Google declared a relocation device that mechanizes the vast majority of the moving cycle.1. 3 Tips for your Voice and Chatbot Program from Gartner’s Customer Service Hype Cycle 20202. Deploying Watson Assistant Web Chat in Salesforce Lightning Console3. Are Chatbots Vulnerable? Best Practices to Ensure Chatbots Security4. Your Path to AI — An IBM Developer SeriesOnce on Actions Builder, Google Assistant engineers have a few extra inst...
Star Wars: Squadrons Game Adds Voice Command Mod for AI Co-Pilots | by Tapaan Chauhan | Dec, 2020
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Star Wars: Squadrons Game Adds Voice Command Mod for AI Co-Pilots | by Tapaan Chauhan | Dec, 2020

Star Wars: Squadron has introduced a new mod for its players. It now supports voice command through HCS voice-packs. This new mod has added a new life to this video game. Moreover, among the three voices available, one of the voices is of Michael Dorn, better known as the Klingon Worf from the Star Trek: The Next Generation show and films.The three voices, each costing around $13, fill in as the co-pilot for the player. While the game is on, the player can arrange the AI to alter focus on, deal with the motor frameworks of the ship, and request them to shoot their weapons, in any event, indicating which weapon to discharge by mentioning to the AI what the loadout for the ship is before starting the following level. Star Wars isn’t the main game that HCS Voicepacks has made voices for. A...
Natural Language Principles. Natural Language Processing (NLP) | by Sangramsing Kayte | Dec, 2020
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Natural Language Principles. Natural Language Processing (NLP) | by Sangramsing Kayte | Dec, 2020

Natural language processing (NLP) is a branch of artificial intelligence that helps computers understand, interpret and manipulate human language. NLP draws from many disciplines, including computer science and computational linguistics, in its pursuit to fill the gap between human communication and computer understanding.Evolution of natural language processingWhile natural language processing isn’t a new science, the technology is rapidly advancing thanks to an increased interest in human-to-machine communications, plus an availability of big data, powerful computing and enhanced algorithms.As a human, you may speak and write in English, Spanish or Chinese. But a computer’s native language — known as machine code or machine language — is largely incomprehensible to most people. At you...
Best Games to Play With Google Assistant on Your Smart Display | by Anna Prist | Dec, 2020
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Best Games to Play With Google Assistant on Your Smart Display | by Anna Prist | Dec, 2020

Christmas is right around the corner and since most of us will be spending this holiday season at home, now is just the right time to plan some fun activities. Google Assistant is of great help here — it can entertain both kids and adults, making any party safe and fun. If you own a smart display, consider yourself lucky, as these devices provide a better gaming experience and full immersion, for they conjoin sound, touch, and visual elements.We play-tested a number of games using Google Nest Hub to find the most enthralling and addictive ones, games you’d love to play on and on. It’s not just about graphics and sound, we analyzed program behavior, the gameplay itself, the response time, speech recognition, and limits of a system. As a result, we present our top games to play with Googl...
The Five P’s of successful chatbots | by Stefan Katz | Dec, 2020
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The Five P’s of successful chatbots | by Stefan Katz | Dec, 2020

Photo by Austin Distel on UnsplashThe COVID-19 pandemic triggered an immediate need for transformation of traditional business practices. Workers the world over were forced to work from home, and companies scrambled to redesign their way of working and business continuity strategies. One area of particular strain was in the contact center, and no industry was immune.Call volume exploded during the pandemic, putting immense pressure on customer service operations. This surge brought the topic of chatbots and conversational automations to every board table in the need to bring relief to contact centers while continuing to provide high-quality customer service. The pandemic increased the adoption of chatbot technology significantly, and investment budget has been reprioritized to support c...
Chatbots in the Online Trading Industry | by Roman Zhidkoff | Dec, 2020
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Chatbots in the Online Trading Industry | by Roman Zhidkoff | Dec, 2020

Living in an era of high technologies, we buy and sell products on the net. It becomes a new normality. Due to the COVID-19, the pattern strengthened in 2020 and will keep gaining pace in the future. Thus, according to the prediction, in 2021 over 2.14 billion people in the world will buy goods and services online. This will result in the rapid evolvement of the online trading industry.Yet, it can also become a true challenge for traders to keep up with the pace of change to stay current and process all the tasks. So, how can you not only stay afloat but succeed and profit in the coming year? The latest technologies are the answer. Integration of AI-based chatbots is vital for trading organizations to enhance customer experience, meet the expectations, and just succeed. In this article,...
How to Fit Artificial Intelligence into Manufacturing | by Aurosikha Priyadarshini | Dec, 2020
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How to Fit Artificial Intelligence into Manufacturing | by Aurosikha Priyadarshini | Dec, 2020

Artificial Intelligence (AI) has been tainted with a lot of negative press since its conception. Many people in the workforce have started to question the motives for implementing AI in factories and other workplaces.However, there are responsible AI practices aimed at making the workplace a better place for employees. A prime example of this includes the applications of AI in manufacturing. Its implementation in this industry proves that the tech is only good as its user.What are some of those applications? Here is how to fit Artificial Intelligence into manufacturing responsibly:Using in AI-powered computer-aided design programsDuring the product development phase, there are a lot of designs being proposed for that particular project. When it’s time to choose the perfect design, there...
Our Future to 5 Levels of AI. I wanted to give some insight into what… | by Brynn Chadwick
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Our Future to 5 Levels of AI. I wanted to give some insight into what… | by Brynn Chadwick

I wanted to give some insight into what we are working on, how nib is working towards the 5 levels of Digital Assistants. Originally coined by Rasa and a great way businesses can align their roadmaps to true conversational AI.In 2 years, we have deployed Digital Assistants in the following places: Webchat, Google Home, Amazon Alexa and most recently Telephony. It is still early days as these chatbots only handle simple question and answer pairs. Although, Google Duplex showed the world what the next level of Digital Assistants can do for us every day. Transforming to opensource conversational software allows our Digital Assistants to handle contextual conversations.At nib, this is the future of Digital Assistants at each level:Through this article, I will prove examples relevant to Aust...
Transforming what’s possible in Media & Entertainment with AI | by PopcornApps
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Transforming what’s possible in Media & Entertainment with AI | by PopcornApps

Artificial Intelligence has gone from the pages of science fiction to “all around you” like Dolby Surround Sound rather menacingly informs you at the start of every movie. Conversations that might have sounded ridiculous even five or ten years ago are commonplace now. The days of associating AI with humanoid Asimov-type robots are over: from healthcare to shopping to finance, AI is everywhere.Conversational AI has quietly changed the game for customer service and what companies can achieve with digital interfaces. Chatbots are ubiquitous — in banking, online shopping, food delivery — but we don’t necessarily register their presence. The idea, after all, with these intelligent robotic helpers, is that they should make the experience as natural as possible. With advancements in Machine Le...
Webinar: Build a Watson Discovery app on Red Hat OpenShift | by Mridul Bhandari | Nov, 2020
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Webinar: Build a Watson Discovery app on Red Hat OpenShift | by Mridul Bhandari | Nov, 2020

Photo by Lucas Sankey on UnsplashEgypt Developer Advocate Karim Deif & UAE Developer Advocate Mridul Bhandari conducted a webinar on Building a Watson Discovery App on Red Hat OpenShift.There were a total of 38 attendees including developers and students across MEA. The webinar started with a welcome note introducing the audience to IBM Developer Series and was divided into two primary sections, one of the sections briefing the audience about Watson Discovery, Red Hat OpenShift, and another section was the Code Pattern.1. 3 Tips for your Voice and Chatbot Program from Gartner’s Customer Service Hype Cycle 20202. Deploying Watson Assistant Web Chat in Salesforce Lightning Console3. Are Chatbots Vulnerable? Best Practices to Ensure Chatbots Security4. Your Path to AI — An IBM Develope...
AI Chatbots in Healthcare: Transform Patient’s Engagement with Healthcare Providers | by Gautam Raturi
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AI Chatbots in Healthcare: Transform Patient’s Engagement with Healthcare Providers | by Gautam Raturi

Image source: @totalshape.comChatbots are replacing phone call-based customer service in various sectors. In the healthcare industry is opting Chatbots to help patients in resolving their concerns faster than traditional methods. In the healthcare sector, the patient’s experience remains at the top priority. These days the patient-driven healthcare environment is helping the patient to make better decisions.To remain spontaneous, it is the time for the healthcare services to embrace consumer readiness for digital communication via AI chatbot. This can help to deepen patient engagement that leads to better health outcomes. With AI Chatbots healthcare systems can accelerate the leap to add values for patient healthcare. Healthcare Chatbots industry is booming at a CAGR of 20.5% to Estimat...