Saturday, October 16Digital Marketing Journals

google chat bots

Why do you need to deploy an eLearning chatbot | by Engati | Oct, 2021
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Why do you need to deploy an eLearning chatbot | by Engati | Oct, 2021

Are eLearning chatbots worth it? Do they really help your students? Should your institute invest in one? Well, if you really care about your students and want to help them learn in the most effective manner during these unprecedented times, you should consider investing in an intelligent eLearning chatbot. Here’s why!With remote learning becoming the norm and students taking courses from all over the world, Edtech has become extremely important. Student engagement tools like eLearning chatbots help students find all the answers they seek, wherever they are at any time.‍1. Instant answersArtificial intelligence chatbots will allow your students to get answers to their questions instantly. They won’t need to wait for ages, hoping to get an answer to an email. They won’t even need t...
Conversation Design: Ethics and Inclusivity in the Design Process | by Master Of Code Global | Sep, 2021
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Conversation Design: Ethics and Inclusivity in the Design Process | by Master Of Code Global | Sep, 2021

Ethics in conversation design refers to the consideration of moral principles when designing and developing AI experiences. This is a topic that is not often discussed as part of the design process, perhaps because it’s difficult to talk about, or maybe is often ignored. Conversational technologies can be influenced by the biases of their creators and it’s important to consider this to ensure our designs are inclusive and transparent.Technology made by humans is subject to the same risks and flaws as humans, and it’s naive to think that our social ills will disappear in the technology we create.— Tarah Knaresboro, Conversation DesignerSo what does that mean? Let’s look at 3 things to consider when designing for ethics and inclusivity:Conversation Design: 3 Things to Consider When Design...
Voice Assistant Use Cases: Business Implementations of VUIs in 2021 | by Master Of Code Global | Sep, 2021
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Voice Assistant Use Cases: Business Implementations of VUIs in 2021 | by Master Of Code Global | Sep, 2021

Amazon’s Alexa, Apple’s Siri, Microsoft’s Cortana, and Samsung’s Bixby may be the flag bearers of voice assistants (VAs) but the technology itself is no longer limited to megacorporations. Instead, it is finding its way to numerous enterprise-level applications. This new wave of adoption is evident in recent statistics too:Global Banking and Finance Review reported that 88 percent of global business leaders think that voice assistant technology has the potential of growing their businesses.On the consumer side, a survey from Google reported that 72 percent of Google Pixel’s users use the phone’s AI voice assistant daily.Additionally,52 percent of those consumers expressed that they would like to receive information about various products and brands via voice assistants.Artificial intell...
How to Create effective Audio Ads for Streaming Services & Voice Apps: 4 Tips for Success | by Ipervox | Aug, 2021
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How to Create effective Audio Ads for Streaming Services & Voice Apps: 4 Tips for Success | by Ipervox | Aug, 2021

Audio ads: they’re all around us today. People listen to them on a range of distribution channels, like radio, podcasts, smart speakers, music streaming services, and more. Audio ads are a key component of the audio revolution because they are central to the promotion of products and services.Audio ads are a type of marketing that can be especially powerful. These advertisements typically take the form of radio broadcasts or podcasts where a story is told to listeners concisely and compellingly. When done correctly, advertisers can take advantage of one of the most resonant marketing means such as audio. With the power to engage, inform, and entertain people outside of their homes, advertisers can find success.Advertising for your brand can be complex. It can range from using Alexa Skil...
Scale Your Business with AI-Powered Enterprise Virtual Assistants | by Nuacem AI | Sep, 2021
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Scale Your Business with AI-Powered Enterprise Virtual Assistants | by Nuacem AI | Sep, 2021

Growth is desired by all businesses but in order to grow and upscale a business, a lot of resources are needed. Apart from the right business strategy, you need a lot of people to execute tasks,Highlights:Well, maybe not anymore now because the technology of artificial intelligence has raised to the point that they have the power to automate a lot of business tasks with a higher degree of accuracy and efficiency. With digital transformation accelerated by pandemics, many people are shifting to including virtual assistants at least in some areas of business.Here in this article, let us discuss all essential things regarding these AI-powered Enterprise Virtual Assistants — — What they are, how they help, and some challenges they present.An artificial intelligence virtual assistant is soft...
Why are Product Managers obsessed with CX platforms in 2021? | by Haptik | Sep, 2021
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Why are Product Managers obsessed with CX platforms in 2021? | by Haptik | Sep, 2021

The most critical skill identified in top-performing product managers is their obsession with customers and their customer experience. In a single day, a product manager makes multiple decisions keeping their customers in mind, and some of these questions might look like -What are the problems their customer is facing today? How to solve it? What is the best possible path to experience the solution? Can it be made shorter or optimized? Can they increase customer satisfaction while providing the solution? And lots more.Their innate ability to understand customers’ pain points and build experiences to solve such problems often becomes the bread & butter for most businesses. Thus in today’s world, a Product Manager’s responsibility is not only about building features but also creating ...
7 Benefits of Adding Live Chat Software to Your Website | by Vibhu Dhariwal | Sep, 2021
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7 Benefits of Adding Live Chat Software to Your Website | by Vibhu Dhariwal | Sep, 2021

Since the majority of transactions are done online now, more and more businesses have digitized their process to reach more customers.A simple google search will get you infinite results for your query. So, customers have plenty of options to choose from. The key to retaining more prospects on your website is excellent customer service.In this digital era, you can win only if you are proactive and able to solve your visitor’s queries quickly. You must have seen a small pop-up box, usually on the bottom right, which connects you to the available customer care executive. That’s live chat software; it helps you connect with your visitors and customers in real-time. It is considered one of the best growth hacking strategies, especially for eCommerce sites.Do you know that the average respon...
Top 9 Features You Need In Your Live Chat Software | by WotNot | Sep, 2021
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Top 9 Features You Need In Your Live Chat Software | by WotNot | Sep, 2021

In today’s technologically advanced business landscape, companies can offer customers many services via various channels. However, with a customer satisfaction rate of above 85%, live chat channels are becoming the most compelling place to start.That’s simply because live chat allows your business to engage with website visitors and customers in real-time. This helps you increase customer satisfaction, win their loyalty, and thus boost your revenues.To make it even more powerful and drive the most value, your live chat software should offer specific features. Some of these are discussed in the next section.1. Seamless Chat Routing to TeamsTo develop a positive client-centric relationship, your customers need to have the right people to answer their questions.The team routing feature hel...
Dialogflow? It’s Easy If You Do It Smart | by Team Quickwork | Sep, 2021
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Dialogflow? It’s Easy If You Do It Smart | by Team Quickwork | Sep, 2021

Team QuickworkFollowSep 8 · 2 min readDialogflow is a natural language processing platform, which can be used in various languages and platforms to build conversational applications and experiences for clients of one company.According to Wikipedia: Dialogflow is a Google-owned developer of human-computer interaction technologies (formerly Api.ai, Speaktoit) based on conversations in natural languages.The AI platform for Google Dialogflow includes the following companies: KLM Royal Dutch Airlines, a Netherlands-based Aerospace and Defense organization with 34,872 staff, with revenues of $10.34 billion, Domino’s Pizza, Inc.DialogFlow is a straightforward platform with minimal coding efforts to create rapid chatbots. It can quickly process errors in natural languages and integrate them wit...
How can you use WhatsApp for customer service? [Tips + best practices] | by Engati | Sep, 2021
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How can you use WhatsApp for customer service? [Tips + best practices] | by Engati | Sep, 2021

Globally, there are about 3 million companies that use WhatsApp business to reach and engage their customers. 84% of SMBs believe that WhatsApp is a very effective way for them to communicate with their customers.Wondering why so many companies are going all out to serve their customers over WhatsApp? Want to know how you could scale up WhatsApp customer support?We’re answering all your questions in this article.‍WhatsApp has 2 billion active users in 180 countries. It’s almost certain that your customers are using WhatsApp on a regular basis. To make it even better, 70% of WhatsApp users check the app daily.And guess what, providing customer support over WhatsApp reduces customer effort by eliminating the need for them to always visit your website, write an email, or even get on...
Top 10 Chatbot Tools for SaaS in 2021 | by eSparkBiz | Sep, 2021
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Top 10 Chatbot Tools for SaaS in 2021 | by eSparkBiz | Sep, 2021

People nowadays do not have enough time to wait too long for you or your representative to resolve their issues related to your business. There are millions of brands out there that can attract your customers if you cannot connect with them.By considering such concerns, businesses in different sectors, including lifestyles, healthcare, and eCommerce, use AI’s innovative technology, which we call Chatbots.Like its name, Chatbots are the bots that work as representatives in your absence to deal with your clients or potential customers. Chatbots are capable of having human-like conversations from initial to final discussion with the prospect.Chatbots were only used on websites in the early days, but now it is also available for social media channels and online messaging platforms. So, even...
AI Voice Assistants: 9 Key Predictions For The Future Of Technology | by Master Of Code Global | Aug, 2021
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AI Voice Assistants: 9 Key Predictions For The Future Of Technology | by Master Of Code Global | Aug, 2021

With nearly 1 in 4 U.S. adults already having a smart speaker in their home, voice assistants and conversational AI are quickly increasing in popularity in most major markets and becoming a normal part of people’s lives around the world.Systems like Alexa and Google Home have created a new field of research in cognitive science that examines the effects of conversational devices interacting with users. The widespread availability and increasing adoption rates have also contributed to consumer behavior trends and purchasing patterns — from voice assistants becoming ubiquitous to people spending more on home improvement projects and the growing use of mobile devices as digital assistants.In this article, we’ll take a deeper look at this field and explore 9 of the most important prediction...
Top 5 Examples of Conversational User Interfaces | by WotNot | Jul, 2021
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Top 5 Examples of Conversational User Interfaces | by WotNot | Jul, 2021

Conversational User Interface (CUI) is an artificial interface with which you can communicate to either ask questions, place orders or get information.Top-notch CUI’s offer a more human-like conversation. This helps in bridging the gap between physical and online conversations.Many companies have started understanding the importance of conversational AI by incorporating them into their marketing strategies. Statistics show that automated conversational marketing companies witnessed a 10% increase in revenue within 6–9 months.Even from a customer’s point of view, 86% of online buyers preferred quick and immediate customer support, which chatbots for small businesses provide.There are two main types of CUI’s. First is the chatbots where the interaction and communication take place in the ...
What it is and how it works
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What it is and how it works

In this article, you’ll learn everything about conversational AI. We will explain what it is, how it works, and why many companies are adopting it.What is Conversational AI?First of all, let’s define Conversational Artificial Intelligence (AI). According to Deloitte, it is a programmatic and intelligent way of offering a conversational experience to mimic conversations with real people, through digital and telecommunication technologies. These interactions are automated and can be both written or oral. For example, chatbots, voice devices like Siri and Alexa, apps, websites, and social platforms.Businesses are using Conversational AI for marketing, sales, customer support, and more. Users want to get fast and clear responses to their requests and conversation AI does that organically. C...
How to Develop a Chatbot app for your eCommerce business in 2021? | by Parth Bari | Aug, 2021
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How to Develop a Chatbot app for your eCommerce business in 2021? | by Parth Bari | Aug, 2021

Source: https://www.canva.com/design/DAEoCan6Zqk/1j_aljAsLm5Hb_0MKRNH4A/view?utm_content=DAEoCan6Zqk&utm_campaign=designshare&utm_medium=link&utm_source=publishsharelinkHow about a chatbot helping you choose the perfect bridal wear for your wedding day? Looks like something straight out of a Hollywood movie, right? Well, not anymore! The recent pandemic has pushed innovation in the eCommerce industry to new heights, and more organizations are now adopting powerful technologies like chatbots to enhance the user experience.According to a report, total eCommerce sales will reach $4.5 trillion by the end of 2021 worldwide. One of the key drivers to increase sales is the number of innovations in the eCommerce experience for customers. A chatbot is one of those innovations that is...
My 5 steps for creating a chatbot | by Samuel Ronce | Aug, 2021
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My 5 steps for creating a chatbot | by Samuel Ronce | Aug, 2021

Before you start building your chatbot, you need to decide how you want to use it. Is it going to be an interactive customer support tool, or a tool to help your sales team generate leads?Once you’ve decided how you want to use your chatbot, the next step is to build a prototype. This is basically a working model of your chatbot that you can try out and ask people for feedback on.It’s a good idea to build a prototype before you start coding, because it gives you a better understanding of how your chatbot will work and helps you to spot any problems in the user experience early on.If you want your chatbot to have a more natural and conversational feel, it’s a good idea to use a combination of dynamic responses and canned responses.Canned responses are pre-made responses that you can use ...
Making a Rick & Morty Chatbot for Chai | by Reiss Edler | Aug, 2021
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Making a Rick & Morty Chatbot for Chai | by Reiss Edler | Aug, 2021

Rick Bot in actionWe’re going to be making a chatbot, based on Microsoft’s DialoGPT. I’ve seen lots of other guides on training chatbots, but I haven’t come across one which actually deploys the bot. This tutorial will cover deploying our new bot to Chai, a platform for creating and interacting with conversational AI’s. It will allow us to chat with the bot through a mobile app, from anywhere, at any time. We will also be able to see performance stats and watch our bot climb the Chai bot leaderboard.By the end of this tutorial you will have your very own chatbot, like the one pictured above 😎If you would rather start off small, head over to the chai docs for a much simpler and shorter tutorial on creating your first bot!I made a Google Colab notebook which allows you to run all ...
Appointment Booking Chatbot for Hospitals / Clinics | by Pragnakalp Techlabs | Jul, 2021
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Appointment Booking Chatbot for Hospitals / Clinics | by Pragnakalp Techlabs | Jul, 2021

This pandemic has really taught us so many lessons. Among all the bad things that happened during these terrible times, one thing that proved to be a savior to mankind is the innovation and investment done in the Healthcare IT sector. After the contribution of our frontline workers, Healthcare IT has proved to be the biggest asset a country would ask for.The last few years have been the most encouraging when it comes to innovation in the Healthcare IT sector. Be it telemedicine, Video consultation, Online pharmacies, or rather the entire digital ecosystem of Healthcare. Those innovations came to the rescue in the tough times and now it seems to become increasingly prevalent in different healthcare environments in order to increase the efficiency, quality of care delivered and help reduc...
Investing in Conversational Automation | by Engati | Aug, 2021
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Investing in Conversational Automation | by Engati | Aug, 2021

The most remarkable transformation the digital revolution brought upon us is the need to collaborate. We saw hints of this back in 2006 with the release of Google Docs, which allowed users to write and collaborate in real-time.As years passed and network speeds became faster, Cloud collaboration is now at an all-time high. It’s incredible what we can achieve when working together, learning together, and building together.COVID-19 has been a catalyst for accelerated digital transformation. While one-stop solutions may be ideal for organizations, the ability to tap into multiple sources of expertise is what brings out the most impactful solutions.We’re at our best when we collaborate, and with our partners, we aim to deliver a superior customer experience for their clients. Whether that’s...
Conversational AI — Why, How, What, and Where. | by WotNot | Aug, 2021
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Conversational AI — Why, How, What, and Where. | by WotNot | Aug, 2021

Conversational Artificial Intelligence ( AI) is the process that utilizes Machine Learning to interact with customers in a way that feels organic and customized. The following sections inform you about conversational AI, its functionality, ways to implement it, and where to find it. In short, it discusses the four key W’s of Conversational AI — Why, How, What, and Where. Explore this article to seek answers to all your queries and gain a perspective about the fundamentals of Conversational AI.IntroductionConversational AI (Artificial Intelligence) has revolutionized the customer service landscape. Chatbots and virtual agents are examples of conversational AI that has completely changed the customer service experience.Conversational AI congregates three individual technologies — a voice ...
101 Tips on How to Create a Successful Webinar in 2021
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101 Tips on How to Create a Successful Webinar in 2021

Do you want to master all the steps it takes to create a successful webinar?The following is a list of 101 (!!!) tips on how to create your next successful webinar. This article contains the best tips, tricks, and strategies I have gathered from creating several hundred webinars myself.Ready, Set, Go!Join Today’s Webinar with Larry Kim!(Or Register for the Free Replay)Learn all about NEW Tools from MobileMonkey to 10X Instagram Engagement with Messaging Automation.Why You Should Use WebinarsWebinars have been around for decades and are a great way to share information about any topic. Here are the top benefits of doing webinars:Reason #1 to Use Webinars: They’re a great way to reach a huge audience.Webinars are great for co...
11 Productivity Slack Bots That You Should Add to Your Workspace | by Pawan Kumar | Aug, 2021
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11 Productivity Slack Bots That You Should Add to Your Workspace | by Pawan Kumar | Aug, 2021

Slack is one of the best tools to communicate and organize your team and projects all in one place.Instead of you searching through Slack’s app directory and experimenting with bot after bot, we’ve done the hard work for you.We’ve listed 11 of the best Slack apps to boost productivity for your team.Automatically sync your Google Calendar to your Slack status to let your team know when you are in a meeting. From viewing your daily schedule or receiving up-to-the-minute reminders, keep your calendar top of mind without leaving Slack. It allows you to keep your events and tasks organized.Trivia is the new way to connect with your remote team while playing exciting quizzes and games on Slack, Microsoft Teams, and Google Chat! Give your team a quick 5-minute break, bond over fun and social g...
10 Reasons No-Code AI Chatbot Is Going to Be Big in 2022 | by Ashok Sharma | Aug, 2021
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10 Reasons No-Code AI Chatbot Is Going to Be Big in 2022 | by Ashok Sharma | Aug, 2021

SourceA conversational platform strategy not only entices customers but also ensures an effective solution for employees and partners. Everyone is aware that Chatbots use artificial intelligence to impersonate human conversations.With time, the technology has updated, and it now offers advanced solutions with improved AI-enabled language capabilities. By the year 2022, more than 70% of skilled workers will interact on these platforms daily. AI Chatbots in business is the smartest way to interact with customers.Companies today look at customer satisfaction as a crucial element in conversational AI technology that assumes importance in a skilled manner. As a result, chatbots are a viable adoption to AI, and more than 40% of millennials use chatbots to connect to different businesses.But f...
Chatbot Developers Need To Know — A Study | by Jinraj Jain | Aug, 2021 | Medium
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Chatbot Developers Need To Know — A Study | by Jinraj Jain | Aug, 2021 | Medium

How many of you guys have heard about this term?Do you agree that earlier the culture was just meant to be about religion?But, as time passes, things are changing. There is a development in the human lifestyle as humans evolving, it can be about anything, including art, devotion, politics, economics, psychology, and so on.A study has been going on for a long time, but to better comprehend, it is a scientific study of humanity, concerned with human behavior, human biology, cultures, and societies. There are four major areas to consider in it:Archaeological — Which is a study of human activities through the investigation of physical evidence.Biological — This is focused on the study of human and non-human evolution. How different climates or temperatures, affect human evolution in differe...
Whitelabel Chatbot Partnership — How to invest in automation? | by Engati | Aug, 2021
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Whitelabel Chatbot Partnership — How to invest in automation? | by Engati | Aug, 2021

It’s the start of a new decade bringing on a multitude of changes in the way our daily lives function. One major aspect that has been evolving at a rapid pace is the way we communicate with each other. Be it B2B, B2C, or C2C, all our conversations are evolving into a newer dimension of AI.So, before we talk about the benefits of a white label chatbot and live chat platform, let’s look at some of the ways in which AI and chatbot technology is transforming the way we work and live.‍Conversational AI refers to the use of messaging apps, speech-based assistants, and chatbots to automate communication and create personalized customer experiences at scale.Chatbot tech, a division in conversational AI, is also rising into popularity swiftly. To an extent where it’s predicted that 80% of...
How to Create a Chatbot Using DialogFlow ? | by Dilane3 | Jul, 2021
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How to Create a Chatbot Using DialogFlow ? | by Dilane3 | Jul, 2021

What is DialogFlow ?DialogFlow is a development platform created by Google that can help us to create Chatbots. It’s based on NLP (Natural Language Processing) which offers our chatbots the possibility to be very powerful.What is the ChatBot ?A chatBot is an intelligent program that can interact with people like a human and serves them in the specific domain where it has been created. The chatbot analyzes the intention of the client and researches the response that will be more adapted.Now you know what DialogFlow and chatbot are, let’s see how we can create a chatbot using Dialogflow.Note: You should have a google account and login in to the Dialogflow platform before following these steps.In this article, we will create a chatbot that can serve clients who will want to do a reservatio...
Every Thing You Need to Know About Chatbots | by Nivitus | Jul, 2021
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Every Thing You Need to Know About Chatbots | by Nivitus | Jul, 2021

ChatbotsWelcome to the Every Thing You Need to Know About Chatbot Blog. This is my first Natural Language Processing Blog on Medium Site. I hope all of you like this blog; ok I don’t wanna waste your time. Let’s get ready to jump into this Journey.I’m damn sure you’ve at least heard about Chatbot, also you’ve familiar with the term Google Assistant and Alexa, Am I, right guys. These are very famous chatbots in the entire world, we are using these Chabot’s applications in our day-to-day life.You know one thing Chatbots are used by 1.4 billion people today. Companies are launching their best AI chatbots to carry on 1:1 conversations with customers and employees. AI-powered chatbots can also automate various tasks, including sales and marketing, customer service, and administrative and ope...
Top Most Frequently Asked Questions About Creating Alexa Skills | by Ipervox | Jul, 2021
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Top Most Frequently Asked Questions About Creating Alexa Skills | by Ipervox | Jul, 2021

You’ve heard about the wonders of voice technology. Maybe you want to build a voice experience for fun or to make a profit. Whatever the reason, you’ll eventually come to the point where you’ll need to learn the basics of creating Alexa skills and then publish them.Well, first let’s explain two important details that need to be clear for such a process:What are Alexa Skills?Can I build Alexa skills without coding?What are Alexa Skills?Skills are like apps for Alexa, similar to those you have on your smartphone. They make it possible for users to do anything they would do with a keyboard or touchscreen on another device but with voice commands instead.Anyone can take the road of creating Alexa Skills now. You don’t even have to know how to code. With Alexa Skill Blueprints, there are doz...
Idiot-Proof Guide on How to Get Verified on Instagram that Actually Works!
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Idiot-Proof Guide on How to Get Verified on Instagram that Actually Works!

You’ve come to the right place if you’re looking for a first-hand example of how to get verified on Instagram.Most of the advice online right now, unfortunately, will not work. Take it from me, I just recently received my own blue checkmark on Instagram.It’s been a long journey. I’ve been trying for months to get my blue checkmark on Instagram and finally, after much trial and error, I’ve done it! Today, I’m going to show you how to get verified on Instagram by sharing what I learned along this process and exactly how I was able to obtain my own blue checkmark. I’m even including my Instagram verification application, which you’re free to use as a template for your own application when the time is right!In fact, feel free to share this document with all o...
How to Integrate Dialogflow Chatbot to Python Frameworks | by Devashish Datt Mamgain | Jul, 2021
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How to Integrate Dialogflow Chatbot to Python Frameworks | by Devashish Datt Mamgain | Jul, 2021

Chatbots are software tools created to interact with humans through chat. The first chatbots were able to create simple conversations based on a complex system of rules. Using Python and Dialogflow frameworks, you would be able to build intelligent chatbots.In this post, we will learn how to add a Dialogflow chatbot to Python frameworks such as Flask or Django.You will need a Dialogflow account, a Kommunicate account for deploying the chatbot. Also, you will need Python and Flask frameworks installed on your system. To need more info about the Flask framework, please refer to this link.We will be using Flask in this tutorial. If you are looking to add Dialogflow chatbot to the Django framework, you can see this tutorial.Login to the Dialogflow console. An agent is just a chatbot. You ca...
How to build the Best Performing Spotify Advertising Campaigns with Voice Applications | by Ipervox | Jul, 2021
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How to build the Best Performing Spotify Advertising Campaigns with Voice Applications | by Ipervox | Jul, 2021

When it comes to marketing, you probably do not think about Spotify — a music streaming platform that is used by over 100 million people. We think Spotify Advertising Campaigns are underrated considering the high potential they have.Whether you’re considering it for your radio broadcast or an advertising campaign, Spotify will undoubtedly have a very positive effect on your marketing campaign efforts.In addition to audio ads, Spotify also offers display ads and video ads. If you’re considering a more budget-conscious marketing strategy, advertising on Spotify could be the perfect fit. With so many people using Spotify globally, it’s a great time to switch up your advertising budget.We’ll look at how it works, and why you should consider effectively promoting your brand on Spotify by usi...
Conversing with chatbots: DialoGPT | by Akíntúndé Ọládípọ̀ | Jul, 2021
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Conversing with chatbots: DialoGPT | by Akíntúndé Ọládípọ̀ | Jul, 2021

Source: What is a Chatbot and is it Better than a Human? | Tulie Finley-MoiseIn a previous module, we examined language models and explored n-gram and neural approaches. We found that the n-gram approach is generally better for higher values of N but this may be constrained by available compute resources. There was also the concern about the lack of representation for n-grams not present in the training corpus. On the other hand, applying subword tokenization methods such as Byte Pair Encoding and Wordpiece, recent neural approaches are able to resolve the issues with n-gram language models and show impressive results.We also traced the development of neural language models from feedforward networks that rely on word embeddings and fixed input length to recurrent neural networks which a...
15 Best Chatbot Software in 2021. Give a boost to your conversions… | by Jared Cornell | Jul, 2021
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15 Best Chatbot Software in 2021. Give a boost to your conversions… | by Jared Cornell | Jul, 2021

SourceWhat used to be a permanent lab entity just a few years back has found its way out of the machine rooms and entered different industries and business processes across the globe!We are talking about conversational AI or what we call in the common language — a chatbot!Recent research by the MIT Sloan Management Review and BCG suggests that more than 70% of the executives feel that AI is going to play a pivotal role in their business organizations.The AI elements of chatbots are readily available for customization and as-is use in various business scenarios. However, the mammoth work of managing the data interplay, process complexities, and technology interfacing happen in-house!The chatbot builders must have smart functionalities and a zero or slight learning curve for effortless an...
All you need to know about Conversational UX Design
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All you need to know about Conversational UX Design

We interact with digital interfaces many times every day. For example, when we use our mobile phones, watches, tablets or when we talk to Alexa or Siri. What all these interfaces have in common is that they are used, partly or entirely, by humans. That’s when we meet the concept of Conversational UX. In this article, we will explain all you need to know about creating the most effective conversation between a machine and real people.What is Conversational UX Design?Conversation design is a design language based on human conversation. To achieve natural interactions between humans and technology, we use UX design practices. In that way, we make sure we are addressing real user needs and creating a meaningful experience.How can we create effective conversations? By considering the users’ ...
Just Downloaded Clubhouse for Android? Here’s 7 Steps to Jumpstart Your Following
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Just Downloaded Clubhouse for Android? Here’s 7 Steps to Jumpstart Your Following

Are you an Android user who’s feeling left out of the Clubhouse hype?At last, you can join in! Clubhouse for Android launched on May 21, which means that all of us Android users can finally try out the coolest new app on the block. In case you didn’t know, Clubhouse is the audio-only, invitation-only social media app that’s taken the world by storm. It launched in March 2020, and in only two months, it received a $12 million investment. By the time Clubhouse had 1500 users, it was already worth $100 million. Not just anyone could join, though. Clubhouse expanded its user base slowly. First, only a select few users were invited to try the app. Each of those users received two invites that they could gift to friends or colleagues. As if needing an invite wasn’t...
The importance of using Conversational AI in Marketing & reasons to consider it for your Brand | by Ipervox | Jun, 2021
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The importance of using Conversational AI in Marketing & reasons to consider it for your Brand | by Ipervox | Jun, 2021

Digital-first marketing is a growing trend, even if you think you’re miles ahead of your competition. What you might be missing is conversational AI.The conversation is the defining element of a digital-first customer experience, and a major shift in the way businesses communicate with customers. Artificial intelligence has led to an evolution of customer service that’s more human than ever before, and customers are beginning to expect much more from their interactions with businesses.Conversational marketing allows companies to interact with their customers and prospects in the most personal way. Conversations between brands and their customers online facilitate the building of relationships and trust. This technology is proven to generate a happier environment for both the customer an...
Here Is How Chatbots Effects Your Website SEO | by Vibhu Dhariwal | Jul, 2021
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Here Is How Chatbots Effects Your Website SEO | by Vibhu Dhariwal | Jul, 2021

Technology appears to be evolving at an unprecedented rate. New technology is continually being provided with the promise of increasing the profitability of our enterprises and making our hectic lives easier to manage. The chatbot enters the picture, bringing a new dimension to online customer care and search engine optimization.This post will discuss the SEO process and how chatbots can help search engines rank your website higher.Chatbots are conversational agents that use Artificial Intelligence to optimize communications between customers and businesses. Being AI-enabled, they can understand the requests made to them and respond accordingly on their own. Apart from enhancing customer experience, chatbots are a secret weapon for search engine optimization.The interactions between cha...
Top Voice Technology Applications & The Bright Future of Voice Tech | by Ipervox | Jun, 2021
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Top Voice Technology Applications & The Bright Future of Voice Tech | by Ipervox | Jun, 2021

Voice technology has been around us for quite a long time, yet its biggest developments in usability have been made only in recent years. This has expanded the voice technology applications, therefore reaching more consumers.However, these steps of development are often considered only as the tip of the iceberg, compared to what the potential of voice technology really is.Voice recognition technology puts computers in direct communication with humans, which creates a new relationship between us and digital devices. It helps us talk to our devices, which makes them more intelligent and responsive.We are having computers think like humans and interact with us in the same way that we interact with humans. It’s a different way of interacting with technology, in integration with voice assist...
SEO Agencies And Chatbots Integration Into Their Everyday Business Operations | by Kevin White | Jul, 2021
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SEO Agencies And Chatbots Integration Into Their Everyday Business Operations | by Kevin White | Jul, 2021

Chatbots have come a long way from an overhyped industry that was initially thought of as a new world order in commerce to a calmer approach nowadays. Still, a huge number of businesses employ chatbots, and we will discuss in this article how they can be used in an SEO agency for better efficiency.A chatbot is an application/software which is connected to the chat channel you use, be it on-site chat or your chat channels on social media like Facebook Messenger. Then the chatbot reacts programmatically to the user input.There is a huge number of different chatbots with different capabilities, and before starting to implement one you need to do some research on what they’re capable of and how that matches with what you plan to do with it.Chatbots generally work in two ways:They react to h...
How Travel Industry is going to impact from Conversational AI Chatbot | by Pragnakalp Techlabs | Jul, 2021
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How Travel Industry is going to impact from Conversational AI Chatbot | by Pragnakalp Techlabs | Jul, 2021

Automation is one of the current technological trends in the business world. It reduces a company’s resource expenditure and improves productivity. The travel sector has always been one of the early adopters of the latest technologies.In order to be successful in this competitive world, businesses have to observe how customers behave in the market and what are the factors which influence their decision-making. All businesses need to understand the consumer buying process and according to that, businesses need to craft their customer acquisition strategy.Role of Digitalization on Consumer buyingDigitalization has impacted the consumer buying process a lot. In the early days, people used to plan their Holidays with local travel agents. With local travel agents, there are fewer choices/opt...
How To Start Your Own Chatbot Marketing Agency: A Step by Step Guide | by Big Domino Marketing | Jun, 2021
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How To Start Your Own Chatbot Marketing Agency: A Step by Step Guide | by Big Domino Marketing | Jun, 2021

There are many different routes that can be taken to help you get started on your own, and this blog post will cover each of them in detail so that by the end, you’ll know exactly what steps need to be followed.Also, with the release of iOS 14.5 and 14.6, it is becoming more and more important for businesses to do “on-platform” marketing instead of sending traffic from apps like Facebook to their websites.For this reason, AND the fact that Facebook just made a major push towards Instagram Chat automation, there has NEVER been a better time to start a chatbot business.As chatbot technology becomes more mainstream, there’s no question that entrepreneurs will want to get in on the action.If you’re looking at starting your own chatbot marketing agency or if you have been thinking about ways...
The Future of Business and Chatbots | by Kelly Mirabella | Jun, 2021
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The Future of Business and Chatbots | by Kelly Mirabella | Jun, 2021

The future of marketing is here, and it’s not just the robots that will be writing content for you. It’s artificial intelligence, or ai. You may think that this isn’t possible because robots can’t do things like emotional resonance and creativity but ai has been around for a while now. I’m talking about chatbots- computer programs designed to simulate conversation with human beings through text or speech interfaces to solve problems, answer questions, or fulfill customer requests via various digital channels like social media platforms. This article will explore how Chatbots and Ai are the future of marketing and why they’re crucial for your business.How it all began…The history of artificial intelligence dates back to ancient times when Greek philosopher Aristotle purportedly created t...
Turn your comments into Restaurant customers with Tap The Table. | by Kelly Mirabella | Jun, 2021
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Turn your comments into Restaurant customers with Tap The Table. | by Kelly Mirabella | Jun, 2021

Welcome to the new world of doing business. If you are a Restaurant or an agency that works with restaurants, take note…a growing majority of customers do not want to call your business but would instead message you and interact with your restaurant online. Are you ready for this cultural shift?Over 80% of restaurants turn to technology — like online ordering, reservation and inventory apps, and restaurant analytics to help them run their business and bring more people into the restaurant. But even if you have adopted things like QR codes on your tables to access menus or online reservations through tools like Opentable, you could still be losing out on a huge opportunity.This is why I am excited to share a platform built for Restaurants that want to be successful now and going into the...
The Bleeding Edge of Voice. This fall, a little-known event is… | by Tapaan Chauhan | Jun, 2021
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The Bleeding Edge of Voice. This fall, a little-known event is… | by Tapaan Chauhan | Jun, 2021

This fall, a little-known event is starting to make waves. As COVID dominates the headlines, an event called “Voice Launch” is pulling together an impressive roster of start-ups and voice tech companies intending to uncover the next big ideas and start-ups in voice.While voice tech has been around for a while, as the accuracy of speech recognition improves, it moves into its prime. “As speech recognition moves from 85% to 95% accuracy, who will use a keyboard anymore?” says Voice Launch organizer Eric Sauve. “And that new, more natural way to interact with our devices will usher in a series of technological advances,” he added.Voice technology is something that has been dreamt of and worked on for decades all over the world. Why? Well, the answer is very straightforward. Voice recogniti...
15 Best Free Advertising Sites for Business Owners & Marketers
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15 Best Free Advertising Sites for Business Owners & Marketers

Adding your products and services to free advertising sites is a quick, easy, and affordable way for your business to gain exposure. This is especially true for local businesses.The majority of free advertising sites are built for local businesses in a classified ads layout and structure.However, as you’ll see, the beginning of our list is focused on other free advertising options that many marketers searching for free add space are much more interested in.And thanks to free business advertising sites, you don’t have to choose between reaching your target audience and spending all of your limited marketing budget for a single campaign.Here are the 15 best free advertising sites for entrepreneurs and digital marketers in 2021:Facebook MessengerGoogle My Busin...
How to Automate Instagram the Right Way: The State of Instagram Automation 2021
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How to Automate Instagram the Right Way: The State of Instagram Automation 2021

The proliferation of spambots and illegitimate “growth” apps combined with strict policies and consequences have made Instagram automation a tough nut to crack. However, it’s time for digital marketers to destigmatize Instagram automation. With new and effective organic growth tools that are 100% approved by Instagram, you can say toodles to Insta taboos and start leveraging Instagram automation.As the founder of an organic social media marketing agency, I am always looking out for new and legitimate organic growth tools, almost non-existent on Instagram. This is pretty crazy to think about, considering it’s one of the most popular social media platforms.Most digital marketers have thought about experimenting with the legacy Instagram automation tools out there. ...
Know the Best Platforms To Build Web Applications | by Amyra Sheldon | Jun, 2021
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Know the Best Platforms To Build Web Applications | by Amyra Sheldon | Jun, 2021

Find the Best Platform to develop web applicationsKnow the best web development platforms (AngularJS, NodeJS, Ruby on Rail, ReactJS, ASP.Net) for developing fast, scalable, and simple web applications.best web development platforms: (AngularJS, NodeJS, Ruby on Rail, ReactJS, ASP.Net)Businesses have to keep their finger on the pulse of the latest trends in the ever-changing tech landscape.Businesses have to keep their finger on the pulse of the latest trends in the ever-changing tech landscape.With web applications permeating every industry, savvy companies have been looking for ways to secure their slice of the pie. And when it comes to building a web application — no matter how complex or large — picking a web development platform is a decision with far-fetching outcomes as it makes up...
The FUTURE of Conversational Marketing is NOW — How Chatbots Can Scale and Automate your Customer Experience? | by WotNot | Jun, 2021
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The FUTURE of Conversational Marketing is NOW — How Chatbots Can Scale and Automate your Customer Experience? | by WotNot | Jun, 2021

IntroductionOver the past few years, many businesses and companies have reaped the benefits of technological advancements, especially in the field of Artificial Intelligence. 86% of companies agree that AI will be an established and recognized technology in their firms in 2021.As a result of these advancements, customers have increased their expectations too. With all the industries going behind a screen, where everything is available at the click of a button, the only thing that lacks from making the customer experience whole is a personalized touch.Customers expect to get instant solutions to their problems and queries rather than having to wait even a few minutes for it. Businesses lose almost 75% of their customers due to long waiting hours.A chatbot for a website uses the power of ...
Voice Recognition Bakery Solution | by KaiChin Huang | Jun, 2021
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Voice Recognition Bakery Solution | by KaiChin Huang | Jun, 2021

Project set upI follow through the follow guilde to set up my voice kit, including the API credential for Google Voice to text.Scraping dataHere is where I get all my data, and I use Beautiful4 to retrieve necessary information such as Date, Quantity, Product, Customer, and Dayref to store into panda dataframe. I also clean the data here by coverting all the DayRef cells display ‘#N/A’ to ‘yesterday’, lowercase all the letters, and remove parenthesis.All the data is stored in one Orders dataframe.Orders DataframeTransform Speech to TextI call Google Speech to Text API to convert the speech to text, however for this project, there are a lot of product names and customer names which aren’t standard english words, so I have to pass these non-standard product names and customer names to the...
Is Chatbot really the future for small-scale Restaurant/Food outlets? | by Pragnakalp Techlabs | Jun, 2021
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Is Chatbot really the future for small-scale Restaurant/Food outlets? | by Pragnakalp Techlabs | Jun, 2021

Who would have thought a simple tech can integrate your business across platforms like Facebook Messenger, Google Assistant, Website, Telephone, Telegram, SMS, etc. Chatbots have made this possible. Chatbots have been a growing trend for the last few years. Many of us have interacted with a chatbot at some point. As chatbots are getting smarter day by day, it is becoming useful to various industries. Whether you want a chatbot to respond to “life advice” questions in light of the new year or want spiritual guidance for peace of mind or want to book an appointment with the doctor, the chatbot will always grab your attention.One successful restaurant chain businessman from New York has made a startling statement in its annual report. “We believe the development of artificial intelligence ...
30 Best Instagram Apps That Save Time, Win New Followers & Boost ROI
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30 Best Instagram Apps That Save Time, Win New Followers & Boost ROI

Trying to find the best apps for Instagram is hard.That’s because there are thousands of apps out there that aim to make your Insta life easier. So how do you know which one to pick?To save you time on your app-hunting endeavor, we’ve compiled a list of thirty apps for Instagram that can save you time and boost your ROI. We’ve sorted them by category, so you can find the best app for your current Instagram struggles as quickly as possible. That said, Instagram is a many-headed beast, so you might want to bookmark this post. That way, when you realize you need a scheduling app as well as a photo-editing app, you’ll know exactly where to find one.Oh, and one more thing: We’ve also marked the operating system (Desktop, iOS, and/or Android) for each app in the he...
A quick guide on conversation management and how to build a chatbot? | by Mitusha Arya | Jun, 2021
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A quick guide on conversation management and how to build a chatbot? | by Mitusha Arya | Jun, 2021

Employee 1: Don’t you think we need a chatbot?Employee 2: Do we?Employee 1: Well, it’s trending and every other company has one.Employee 2: Is it really that important? Do we really have the budget and resources to manage it?If you have had this conversation with someone “You are not alone”The pressure to stand out and be relevant in today’s market is realAnd so is the “shiny object syndrome”Taking these decisions can get overwhelming and finalizing the tech stack is usually very hardBut we’ve got you!Let’s demystify everything Chatbot!First, let’s understand“Conversation + Management”The conversation is a talk between two people, just like I am talking to you…Yes, YOU!Management is organizing anything to achieve a goal; just like I have organized this article in sections to help you un...
The Evolution of Emotional Chatbots | by XaosPrincess | May, 2021
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The Evolution of Emotional Chatbots | by XaosPrincess | May, 2021

1. IntroductionWith “COVID-19 disrupting mental health services in most countries” (WHO) “the demand for virtual mental health care is soaring” (Landi). “While many countries (70%) have adopted telemedicine or teletherapy to overcome disruptions to in-person services, there are significant disparities in the uptake of these interventions. More than 80% of high-income countries reported deploying telemedicine and teletherapy to bridge gaps in mental health, compared with less than 50% of low-income countries” (WHO).While the WHO “recommends that countries allocate resources to mental health as an integral component of their response and recovery plans” (WHO), I wonder if the automation of psychological online support might be an effective- and therefore cost-efficient way to meet the inc...
3 Obstacles to the Evolution of Conversational AI | by Shaip | Jun, 2021
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3 Obstacles to the Evolution of Conversational AI | by Shaip | Jun, 2021

Thanks to ongoing advancements in the fields of artificial intelligence and machine learning, computers can perform a growing number of cognitive tasks. As a result, businesses are able to rely on machines for critical functions once thought impossible to automate. In particular, the rise of conversational AI platforms such as chatbots and virtual cognitive agents has given organizations in a wide range of industries the ability to improve customer support and HR activities — and these platforms are only getting smarter.Interest in conversational AI skyrocketed in 2020, as did corporate investment in machine learning platforms. This was in large part due to the COVID-19 pandemic, which forced companies in nearly every sector to find ways to do more with less. The sudden spike in custome...
What are chatbot flows? How do you build them? | by Engati | Jun, 2021
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What are chatbot flows? How do you build them? | by Engati | Jun, 2021

Your chatbot flow is the most critical factor when it comes to creating a bot that feels natural. But how do you make one that takes into account every possible scenario?In this article, we’re walking you through the art of building chatbot flows that feel right. Let’s get started!‍A chatbot flow is a structure that determines how a conversation will take place, taking into account the questions your chatbot would ask and the various replies that a user could provide. A chatbot flow is a series of paths that a user’s responses could trigger.Each path would consist of nodes that either display, request, or process information. Some of these nodes could even be used to integrate your chatbot with third-party software.1. What is your chatbot’s purpose?Determine what you intend your ...
13 Fun Slack Bots to Bring the Human Connection to Your Workspace | by Pawan Kumar | Jun, 2021
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13 Fun Slack Bots to Bring the Human Connection to Your Workspace | by Pawan Kumar | Jun, 2021

Finding new ways for teams to motivate and connect?Here are 13 Slack bots that will bring fun and build a human connection to your workspace.Trivia helps teams forge stronger connections by enabling people to conduct team-building activities and games and feel more productive. Trivia brings together teams to play real-time games and virtual water coolers right inside Slack, Microsoft Teams, and Google Chat.EngageWith is an employee recognition and rewards tool that enriches your company culture. It virtually brings recognition and fun within your Slack and MS Teams workspace.Tired of copy-pasting memes from google search? Use this Meme Bot with the /meme-list and /meme commands to generate instant memes from slack and be a meme hero.Spoiler is a free Slack add-in to warn your team of po...
The 6 types of chatbots — Which one do you need? | by Engati | Jun, 2021
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The 6 types of chatbots — Which one do you need? | by Engati | Jun, 2021

A chatbot on an eCommerce website would be totally unlike the one for Banking. Just how we contrast in our personality and talents, the same goes for chatbots in their appearance and activities!In this blog, we’ll be touching upon what are the different types of AI chatbots, the different types of business chatbots, and their applications and their functionalities. This will give you a clear understanding as to how many types of chatbots are there and what would be the ideal chatbot type for your business!1. Menu/button-based chatbotsMenu/button-based chatbots are the most basic type of chatbots currently implemented in the market today. In most cases, these chatbots are glorified decision tree hierarchies presented to the user in the form of buttons. Similar to the automated phone menu...
Create Telegram Chatbot. In January 2021, Telegram announced… | by Engati | Jun, 2021
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Create Telegram Chatbot. In January 2021, Telegram announced… | by Engati | Jun, 2021

In January 2021, Telegram announced that it reached 500 million monthly active users. By 2022, it expects to cross a billion users.In a world where privacy is a major concern, Telegram has made explicit attempts to protect its users’ data. That’s why it’s got an astoundingly loyal user base.Due to its focus on privacy and security, consumers all over the world are shifting towards the app. That gives your business a great opportunity to engage with customers on a platform where they feel safe and comfortable.But, how do you engage and support your customers at scale on Telegram?By creating an intelligent Telegram chatbot that can automate the resolution of your queries!‍An AI-driven telegram chatbot can help you deliver personalized marketing messages to your prospects and even h...
The real importance of voice design & what do you need to become a VUX designer | by Ipervox | May, 2021
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The real importance of voice design & what do you need to become a VUX designer | by Ipervox | May, 2021

We have witnessed an enormous amount of voice applications being published in recent years, but very few of them were built with a proper voice design.Enterprises are building out voice applications to provide a unique experience to their customers because more customers are using voice devices on a daily basis.However, apart from the hands-free voice experience, such applications offer, which will soon be a normal thing, a badly composed voice app will not generate the expected outcome.Like any other web & mobile-based application, a voice application should provide a reliable and satisfying experience for its users.What is a Voice UX/UI designer?Voice designers build voice user interfaces, which are the types of interactions between a user and an application that allow people to i...
Connect Amazon Lex chatbot on your website with no code | by Fernando Correa | May, 2021
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Connect Amazon Lex chatbot on your website with no code | by Fernando Correa | May, 2021

Blahbox + Amazon LexIf you are using Amazon Lex to train your virtual assistant, you must have realized how easy it is. In a short period of time, you can have a virtual assistant based on Artificial Intelligence answering your clients’ questions.Configuring questions and answers in Amazon Lex is very easy, but deploying your chatbot to your website can be really complicated.To be able to do that, you need to have advanced knowledge in programming to make the connection with the API, to know how to deal with errors and to use suitable methods.Also, you need to have skills to design a chat box, from its functionality to the UX, the integration with the API and the installation in the website.With Blahbox, you can solve these issues with just a few clicks.You can watch the following video...
Automatic Utterances Clustering for Chatbots | by Jinraj Jain
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Automatic Utterances Clustering for Chatbots | by Jinraj Jain

A custom python model which automatically clean up the utterances and generate the possible clusters and slots, making it easier for you in merging those clusters together to form as many intents as you need to feed a chatbot?To build a chatbot, I feel that the high-level steps we usually take are the following.Collect Utterances and Cleanup — This includes removing unwanted utterances, email ids, numeric and special charactersCreate Intents — Analyse the utterances and start clustering the related utterances together to form intents.Create Slots — Identify associated words in the utterances to form slots/entities.Select NLP — The core component that interprets the user's utterance and converts that language to structured inputs (Intents and Slots) the system can process. The top NLPs a...
How to Use SMS Text Surveys to Learn What Your Customers Want & How to Build an SMS Survey in 5 Easy Steps
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How to Use SMS Text Surveys to Learn What Your Customers Want & How to Build an SMS Survey in 5 Easy Steps

If you didn’t already know, sending an SMS text survey is one of the most undervalued ways to get customer feedback. That’s because only 39% of businesses use some form of text messaging to communicate with their customers, even though 75% of millennials say they’d rather text with a business than email or call them.Your audience is ready to give you valuable feedback on your business. If you don’t take advantage of that, you’re wasting a huge amount of easy-to-gather information.The problem is that most businesses don’t have the tools or the know-how to build a text survey that gets accurate feedback about their products or services. But worry not! In this post, we’ll cover:Let’s get started.Re-Engage & Nurture Leads via SMS Text MessagesT...
Less than 48hrs to Go!. We only have a few seats available! | by Stefan Kojouharov | May, 2021
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Less than 48hrs to Go!. We only have a few seats available! | by Stefan Kojouharov | May, 2021

We only have a few seats available!We are just hours away from the start of the Chatbot Conference and Certified Workshops.We are almost sold out and only a few tickets remain on Hopin. If you haven’t registered this is the last chance.We hope to see you on Tuesday!We’ve taken our certified workshops to the next level!We partnered up with the best teachers, so our workshops are now taught by Google, CoCoHub, Conversational Design Institute and BotCopy!If you haven’t registered, this is the perfect time to sign up and save your spot.
Building a chatbot swipe file. If you’ve done any kind of copywriting… | by Leanne Tremblay | May, 2021
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Building a chatbot swipe file. If you’ve done any kind of copywriting… | by Leanne Tremblay | May, 2021

If you’ve done any kind of copywriting, you’ve probably got a swipe file. (And if you don’t have one, get crack-a-lackin! In fact, start here.)Swipes are collections of hook-worthy copy snippets that make you click, read, act, ponder, laugh…and most importantly move deeper into a conversation with a brand. Lean on your swipe file when you need inspiration (and a kick in the pants). The whole point of a swipe file is to give you a starting point without reinventing the wheel.As I’ve jumped into conversational marketing, I’ve started grabbing chatbot swipes too. They help me think about copy as conversation and tap into the rhythm of speech.(I’m not taking credit for this method. I found it on CopyHackers: check out the article!)Sometimes one line is all you need, in which case I copy it ...
Banking Chatbots: How Does Omnichannel Digital Banking Enhance CX | by Haptik | May, 2021
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Banking Chatbots: How Does Omnichannel Digital Banking Enhance CX | by Haptik | May, 2021

Like every other domain, banking is increasingly looking at digital transformation as the foundation for resilient and profitable future operations. According to Gartner, the adoption of digital technologies is the most significant trend in the banking industry. Successful digital transformation stands on four pillars; customer experience (CX), technology, workforce reskilling, and process innovation. The last three pillars are the tools to enhance the ultimate customer experience. Banking chatbots are proving to be critical contributors to the elevated customer experience by enabling omnichannel banking. This article will examine how banking can benefit from enhanced CX through omnichannel digital banking. It will also discuss how banking chatbots can enable omnichannel digital experie...
Should You Develop Your Own Chatbot On A Platform Or Customize An Out-Of-The-Box Solution? | by Vibhu Dhariwal | May, 2021
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Should You Develop Your Own Chatbot On A Platform Or Customize An Out-Of-The-Box Solution? | by Vibhu Dhariwal | May, 2021

A chatbot is becoming a must-have add-on for customer-facing websites and SaaS products. Their role is usually either a customer engagement tool designed to help generate leads or a cost-efficient alternative to human customer sales or technical support.SourceIt’s fair to say not everyone is a fan of the chatbot trend. But it’s equally fair to say the technology is not going anywhere. Like the offshore call centres and tech support they often replace, which in turn replaced local in-house equivalents, the right chatbots make strong commercial sense for organizations.There has also always been plenty of grumbling about offshore call centres. But as AI/machine-learning technology rapidly develops in terms of both its capabilities and cost efficiency, chatbots will get much better and chea...
How Can Chatbots Boost Your Company’s Digital Transformation | by Visor.ai | Apr, 2021
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How Can Chatbots Boost Your Company’s Digital Transformation | by Visor.ai | Apr, 2021

As the world becomes more digital, businesses must keep up with this evolution and adapt to new technologies. To do this, various industries need to invest in digital transformation. And one simple way to drive this transformation is through chatbots.Keep reading this article to learn more about digital transformation, how a chatbot can be a great tool to improve your services and increase your customers’ satisfaction and experience.Surely, you have heard of digital transformation.This concept is related to companies that want to reach further and stand out from the competition.The world is a place where communication and globalization are increasingly emphasized while at the same time making a certain topic known.Well, digital transformation, as the name might imply, is the adaptation ...
Only 2 Weeks to Go!. We only have a few seats available! | by Stefan Kojouharov | May, 2021
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Only 2 Weeks to Go!. We only have a few seats available! | by Stefan Kojouharov | May, 2021

We only have a few seats available!Chatbot Conference OnlineThe Chatbot Conference Online is now less than 2 weeks away!In this year’s event, we are featuring the Top Industry speakers in Conversational AI.So what’s new?We’ve taken our certified workshops to the next level!We partnered up with the best teachers, so our workshops are now taught by Google, CoCoHub, Conversational Design Institute and BotCopy!If you haven’t registered, this is the perfect time to sign up and save your spot.On-Demand: Available NowMay 25th: Chatbot Conference Online. Network with the top industry speakers and leaders.May 26th: Certified Conversational UX Workshop with Conversational Design Institute & CoCoHubMay 27th: Certified Dialogflow NLP Workshop with Google & Botcopy.Looking forward to seeing ...
How we made an award-winning Google Assistant App | by Furkan Akyurek | May, 2021
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How we made an award-winning Google Assistant App | by Furkan Akyurek | May, 2021

News Quiz for TRT World have combined the human voice with intelligent voice assistant technology to create the best user experience.News Quiz from TRT World has recently won awards in two separate categories in Google Actions Challenge. Our quiz tests user knowledge about the current events with new questions every day and exist both on Google Home and Amazon Alexa.It took a lot of iterations to get there. We were faced with unexpected challenges as developing an app for a voice interface requires a different mindset. This article will detail our process of getting to the end product and the lessons we learned. As one of the first comers to the voice assistant platform in the media industry, we’d like to share some of the practices we developed along the way.Conception of the ideaAfter...
Certified Workshops
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Certified Workshops

Get Certified in Conversational UX & NLP/NLU Development from Top Industry ExpertsCertified Conversational Design / NLP WorkshopWe have both Live and On-Demand Certified WorkshopsUpcoming Live WorkshopsDates: May 25–27, 2021Taught By: Conversational Design Institute, CoCoHub, BotCopy & GoogleProject: Design, Develop & Launch an FAQ bot that can interact with a database.Conversational UX Certified WorkshopDialogflow/NLP Certified WorkshopAgendaOverview, what makes a great enterprise chatbot?Intro to NLU frameworks (Google Dialogflow) and BotcopyEstablishing an ROI / data-driven mindset before you build!Build Your Enterprise ChatbotIntro to Dialogflow/Botcopy stack: Response types & componentsWriting & Design: Fine-tuning your bot’s style to boost engagementCoding and ...
10 Knowledge Bombs on How to Promote on Clubhouse
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10 Knowledge Bombs on How to Promote on Clubhouse

Clubhouse turns content strategy on its head. How do you promote on an app that doesn’t keep a record of your content? Or host ads? Or allow direct messages? As it turns out, you can promote on Clubhouse even without recorded content, ads, or DMs. Our CEO Larry Kim used a brand-new strategy to get over 10K new leads on Clubhouse, all without spending a dime.We’re here to break down how he did it. Take notes, and get started soon…because with plans in the works to open the app to the public, who knows how long the FOMO-fueled frenzy will last?We’ll cover:GET EARLY ACCESS TO NEW INSTAGRAM TOOLS FROM MOBILEMONKEYAre you looking for an edge on Instagram? Influencers, artists, brands and D2C businesses, you may qualify to be the first to use tools that gene...
Conversational AI be More Popular in the Future
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Conversational AI be More Popular in the Future

Conversational AI in FutureToday we are surrounded by technology and gadgets. Our day starts with snoozing or if not lazy then turning off the alarm. Throughout the day numerous times, we check our mobile phones without any particular reason. Now Technology has become an essential commodity for all of us.This technology when introduced in the business as an attribute of Machine Learning, it literally took off. Technology had great advantages in every aspect of business and made living a lot more easy task for users.Technology grows with time, it just gets better and better day by day. Trends in technology just change on an almost daily basis. Nowadays on an hourly basis, we get an update. Business experts and CEOs find it difficult to meet up with technological trends. This is why Conve...
Preparing for Our Robot Masters: Exploring Weak and Strong AI | by Trust Onyekwere | Apr, 2021
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Preparing for Our Robot Masters: Exploring Weak and Strong AI | by Trust Onyekwere | Apr, 2021

The noise around Artificial intelligence (AI) causes a little bit of confusion, especially since so many companies, AI projects, and capabilities have exploded on the scene. Where do we start making sense of it all? Let’s start with a definition.AI is a sub-field of computer science aimed at the development of computers capable of doing things that are normally done by people — in particular, things associated with people acting intelligently.Computers and machines can tell the difference between a chair and a table, a cat and a dog and so can humans. This is made possible by AI.In this part of the series — Preparing for Our Robot Masters, we will explore the two types of AI and what you should know about them.For some AI researchers, developers and engineers, the goal is to build syste...
12 Tools to Automate Instagram Posts and DMs So You Can Boost ROI (And Get Your Life Back)
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12 Tools to Automate Instagram Posts and DMs So You Can Boost ROI (And Get Your Life Back)

So! You’ve decided to automate Instagram posts and grow your business online, have you?With 90% of Instagram’s 1 billion active users following at least one business Instagram account, you’re in the right place. You’ve got your product, you’ve got your prospects, and you’ve even got an Instagram strategy all ready to go.Now all you have to do is actually get your posts live on the app.On one hand, it’s easy.All you’ve got to do is post on Instagram every time you want to connect with your followers.On the other hand, it’s ridiculously difficult. Every time you want to connect with your followers, you have to stop what you’re doing, log into Instagram, put together a well-structured post, write a scroll-stopping caption, and choose hashtags.Oh, and...
Chatbot Conference Free Tickets Give Away | by Stefan Kojouharov | May, 2021
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Chatbot Conference Free Tickets Give Away | by Stefan Kojouharov | May, 2021

Here is how you can Earn a Free Ticket to Day 1 of the Chatbot ConferenceGreat news! For the next 5 Days we are running a Free Ticket Giveaway.This will give you a Free Ticket, valued at $199, to Day 1 of the Chatbot Conference on May 25th, 2021.Taking advantage of this offer will only take you 10 minutes!How to Get Tickets in 3 Steps:Step 1: Follow us on Social MediaStep 2: LikeStep 3: Share our Event (We made this super easy by providing the link to be shared and optional text)Optional Text: Can’t wait to go to the #ChatbotConference Online on May 25! Really looking forward to talks from Google, Salesforce, CoCoHub, and Rasa. There are only a few spots left, join me before tickets run out!Once complete, email me screenshots at [email protected] and I’ll send you a free Day 1 Pas...
Introducing: 🎥 Double video resolution, starting paths, and more
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Introducing: 🎥 Double video resolution, starting paths, and more

A very busy April for the Botsociety team! We released a bunch of new features, threw an amazing VoiceUX meetup with the Deloitte Conversation Design Team, and more.High-resolution video exportsA highly requested feature: Now all of your videos will download at very high resolution. Perfect for your presentation and demo needs. To try it, just request a video download!Right-click magic is hereYou can now right-click on things to do stuff. Wanna add a message inside a path? Right-click. Wanna split a path in two? Right-click. Wanna add a conditional block to the canvas? Right-click. Want to add a new path? You guessed it!Starting path: Choose where the design startsYour design has multiple paths and interactions, but you want your testers and shares to focus on a particular part of your ...
Less than 1 Month to Go. Save your Spot | by Stefan Kojouharov | Apr, 2021
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Less than 1 Month to Go. Save your Spot | by Stefan Kojouharov | Apr, 2021

DAY 1: May 25th: Conference & LIVE Q&A with SpeakersOn Day 1 our Goal is to give you an overall understanding of the Bot Ecosystem, to discover the best business application that are producing an ROI, and to do deep dives in the most essential areas.Deep Dives during our LIVE Q&A Sessions:AI Customer Service: Exploring how Enterprises are using bots in Customer Service to increase customer satisfaction and decrease costs.Voice & Virtual Assistants: Latest on Voice from Google Home, Alexa, & Siri.Customer Service: Exploring how Enterprises are using bots inMarketing: Latest on how Enterprises are generating leads and sales using Bots.B2E, Backend & RPA’s: This is the biggest use cases no one is talking about! Backend bots are bots that automated tasks between empl...
25 Best Instagram Landing Pages for B2C Advertisers and Brand Managers
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25 Best Instagram Landing Pages for B2C Advertisers and Brand Managers

How do you create the best landing pages for your Instagram ads?In this guide we’ll walk you through Instagram landing pages, with our special expertise in the B2C advertising space. We’ll cover:GET EARLY ACCESS TO NEW INSTAGRAM TOOLS FROM MOBILEMONKEYGet more Instagram followers with new tools for influencers, artists, brands and D2C businesses. Sign up to be the first to use tools that generate elite engagement via Instagram DMs.Get Early AccessWhat are Instagram landing pages?Let’s start with the basics: What are they? And do they work?A landing page is a page on your website designed to convert visitors into customers. Prospects “land” on these pages after they click on one of your brand’s well-placed ads. An Instagram ...
Chatbot best practices – KPIs, validation and more
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Chatbot best practices – KPIs, validation and more

Anyone can build a chatbot. Most chatbot libraries have reasonable documentation, and the ubiquitous “hello world” bot is simple to develop. As with most things though, building an enterprise grade chatbot is far from trivial. In this post I’m going to share with you 10 tips we’ve learned through our own experience.This is not a post about Google Dialogflow, Rasa or any specific chatbot framework. It’s about the application of technology, the development process and measuring success. As such it’s most suitable for product owners, architects and project managers who are tasked with implementing a chatbot.I’m stating the obvious here, but it’s really important to know what you want to achieve, and how this can be measured. Many of your KPIs will be sector or domain specific, but I will g...
6 Tips To Create A Marketing Chatbot Using DialogFlow & Drupal 8 | by Vibhu Dhariwal | Apr, 2021
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6 Tips To Create A Marketing Chatbot Using DialogFlow & Drupal 8 | by Vibhu Dhariwal | Apr, 2021

Advancements in technology have brought changes to various industries in many ways. One of the most effective technologies available is Artificial Intelligence which is extensively used these days. Among the available AI technologies, multiple businesses are opting for chatbots to enhance customer service and user engagement.Statistically, 50% of the brands are currently investing in chatbots compared to mobile apps. It is estimated that by 2021, 85% of the customer engagement activities would occur artificially. For your brand, you can use the integrated tool of Drupal 8 and Dialogflow to create custom chatbots. Brands of different sizes and industries can use the content management system of Drupal 8 to create dynamic chatbots with the help of Google’s Dialogflow SaaS tool.In this art...
4 great examples of no-code success | by Chris Knight | Apr, 2021
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4 great examples of no-code success | by Chris Knight | Apr, 2021

No-code is a growing trend in business, empowering anyone in a company to develop a solution to a problem or build a service that can benefit clients and customers. The marketing spiel out the way, from chatbots to process automation, how successful can a no-code solution be? How much power can one individual wield in the digital business era?The age-old argument is there are never enough coders to go around. So, the companies that provide traditional solutions have made them customizable, be it through macros or WYSIWYG design features. Then there is the low-code movement that helps developers create prototypes quickly to speed up the design and implementation phase. You can find low-code solutions buried among the mass of Salesforce and Microsoft products, all trying to make their lev...
Top 8 Examples of Chatbots in the eCommerce Industry in 2020 | by Master Of Code Global
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Top 8 Examples of Chatbots in the eCommerce Industry in 2020 | by Master Of Code Global

Chatbots have changed how businesses in the eCommerce industry connect with their customers with instant, affordable, and highly customizable support. Over the years, companies have been innovating with chatbots and coming up with unique implementations that help achieve different business objectives. In this article, we’ll take a closer look at the top 8 examples of chatbots in the eCommerce industry in 2020.SnapTravelSnapTravel Hotel Booking ChatbotNike StyleBotWith a clever campaign during the launch of their AirMax Day shoes, Nike increased its average CTR by 12.5 times and the conversions by 4 times. How did they do it? With a chatbot called StyleBot.The StyleBot is an AI chatbot that allows enthusiasts to find shoes based on their preferences through product recommendations. Howev...
How to Run an Amazing Instagram Takeover Campaign that Drives Sales in 6 Simple Steps
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How to Run an Amazing Instagram Takeover Campaign that Drives Sales in 6 Simple Steps

Are you looking for a new way to generate traffic, leads, and sales on Instagram? While Instagram Takeovers aren’t exactly new, there are many new exciting growth hacks and techniques to skyrocket your Instagram takeover campaign’s ROI.Before we get started, for any of those late to the Instagram marketing game, you’re never too late to benefit from it’s 500 million daily active users, 90% of which follow a business! Let’s cover some Instagram takeover basics, such as: what is an Instagram takeover? Different types of Instagram takeovers, and how to do an Instagram takeover. What is an Instagram Takeover? Instagram Takeovers come in a few different shapes and sizes. In a nutshell, you are giving someone (usually an influencer or someone with a decent-sized follow...
13 Most Powerful Platforms To Build A Chatbot | by BoTreeTechnologies | Apr, 2021
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13 Most Powerful Platforms To Build A Chatbot | by BoTreeTechnologies | Apr, 2021

Chatbots are crucial in improving the service effectiveness of any business. They provide a personalized experience and top-notch customer service. AI chatbots are emerging as the game-changers for product and service-based organizations all across the globe.Amazon, Walmart, Zomato, and most online retailers now have AI-powered chatbots in place. Studies show that 52% of customers prefer to talk to a chatbot because of their responsive nature. Intelligent Chatbot marketing is now transforming the customer service industry.Due to this rise in chatbots for eCommerce and other industries, chatbot development platforms are becoming increasingly popular. Some of the AI chatbots software even enable building chatbots without writing any code.This article will highlight the 13 best AI chatbots...
Chatbots: Are They the Unknown SEO Booster? | by Visor.ai | Mar, 2021
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Chatbots: Are They the Unknown SEO Booster? | by Visor.ai | Mar, 2021

Many companies invest in chatbots to increase customer satisfaction and optimize the efficiency of their Customer Service. However, chatbots can also be a secret weapon to improve your website’s SEO.Find out what SEO is and how chatbots can bring your website to the top of the search engines.If you have come this far, it’s because you searched in your search engine for something like “chatbots for SEO” or, at least, that search had the words “chatbots” and “SEO.”Suppose you know what each concept means, great! If you don’t and you want to find out, we’ll explain it to you!Chatbots are virtual agents that help automate interactions of entities (mostly companies) that receive large contact volumes. In other words, they are conversational agents with Artificial Intelligence that optimize c...
15 Best Instagram Auto DM Examples to Boost Conversions & Save Time
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15 Best Instagram Auto DM Examples to Boost Conversions & Save Time

For years, Instagram DMs (direct messages) have been one of the most used business communication tools on the internet. However, no tools have existed to scale and capitalize on this precious consumer touchpoint, until now. Enter Instagram auto DM tools from MobileMonkey.    Instagram auto DM tools, are your new secret weapon to growing your Instagram follower count and presence on the platform, with features that:Instantly reply to Instagram DMs.Auto-respond to comments on your posts.Hyper-accelerate organic engagement with your content.Automatically start conversations with your followers and prospects.Boost content visibility.Turn Instagram traffic into website traffic.Answer common questions for prospects and customers 24/7.In this article you’ll learn how to sca...
How to Install Dialogflow Chatbot into Django website
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How to Install Dialogflow Chatbot into Django website

Python is one of today’s most popular programming languages, and Django is a free, open-source web development platform for Python and is a very versatile tool for web development that can be used to build just about any kind of website or app that is needed.In this article, I will try to make it very easy for you to understand how to integrate Dialogflow chatbot into Django website.If you don’t have Dialogflow chatbot then here is the step by step tutorial to build your own chatbot. However, Dialogflow has its own limitations. It doesn’t provide the UI we need for chat conversations.Since we are not in the 1980s now, we need a front end, not a dull dark command line UI for non-tech guys, to offer a chatbot that resonates well and is user-friendly to the user.So we are integrating Dialo...
What Is A Telegram Bot? Reasons to use Bot for Telegram | by BotPenguin
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What Is A Telegram Bot? Reasons to use Bot for Telegram | by BotPenguin

As of January 2021, Telegram announced that it has 500 million MAUs (monthly active users). In 2020, with more than 500 million downloads in the Google Play Store alone, Telegram is quickly watching up its competitors, WhatsApp (5 billion) and Facebook (2 billion).With the company’s rapid growth and claims around privacy and security, Telegram has become an important platform to focus on for businesses. More and more businesses are using social media platforms to provide customer support services (CSS). With an increased user base, Telegram has become an important platform to focus on.Telegram is a chat messenger service that is quite similar to WhatsApp, but with an added advantage of data encryption, security, and privacy. Telegram has made use that if a new contact subscribes to a bu...
The Best Time to Post on Instagram for the Most Engagement
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The Best Time to Post on Instagram for the Most Engagement

There is an algorithm for everything in digital marketing and social media. So the best time to post on Instagram shouldn’t have to be a guessing game.Almost every social media scheduling tool claims to be utilizing the best social media optimization (SMO) features. But do you want to rely on one brand’s AI for optimal post timing? In an industry of A/B testing and rich analytics, of course not! First of all, let’s take a moment to acknowledge the grandeur of this platform. Did you know that Instagram surpassed 1 billion global users by the end of 2020? That’s crazy! Would you like a few more reasons to tap into Instagram’s highly engaged audience? Consider this:Over 63% of Americans say they check their Instagram daily! (Pew Research). The average In...
Conversational AI in Retail is Transforming the Customer Experience | Enterprise Bot | by Enterprise Bot
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Conversational AI in Retail is Transforming the Customer Experience | Enterprise Bot | by Enterprise Bot

With the rise of e-commerce titans like Amazon, eBay, Walmart, the retail industry has witnessed a rapid digital transformation over the past few years. Moreover, the outbreak of pandemic earlier this year has accelerated the growth of the online channels for retailers on a massive scale as more and more consumers turn to online purchases. Consumers now have a new set of behaviors and expectations when it comes to online shopping. In such a competitive landscape where Amazon has come up with on-demand services like next-day delivery with a Prime membership, consumers have higher expectations than before. They prefer 24/7 personalized services over products. Also, peer recommendations and online research are driving their purchasing decisions.High operational costs, inventory overcapacit...
Dialogflow Tutorial: Increase webhook timeout limit of 5 seconds using Python | by Pragnakalp Techlabs | Mar, 2021
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Dialogflow Tutorial: Increase webhook timeout limit of 5 seconds using Python | by Pragnakalp Techlabs | Mar, 2021

In Dialogflow you can create agent responses in two ways first ‘static’ response by adding details in the console itself for the basic functionality and second is a dynamic response by managing Fulfillment through the web service called the webhook service. You can create a more complex and flexible conversation flow by webhook service.For Dialogflow, the webhook service needs to accept JSON requests and return JSON response as per specified guidelines by Dialogflow.In the Dialogflow documentation, there are some limitations given to send your webhook response.The response must occur within 10 seconds for Google Assistant applications.The response must occur within 5 seconds for other applications.The response must be less than or equal to 64 KiB in size.If the above limitations are not...
Which 3 Chatbot Types Are Difficult And Complex To Use? | by Alishba Memon | Mar, 2021
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Which 3 Chatbot Types Are Difficult And Complex To Use? | by Alishba Memon | Mar, 2021

The bot forms with the highest complexity will be the most difficult to satisfy because they will have a user interface, which is undoubtedly the most difficult to satisfy all types of customers. These chatbot types might not be easy enough to access but they surely give results.However, there are three chatbot types in this bot types division. Take a look at what they are all about;It is currently the most simple form of a chatbot, closely resembling the category of scripted bots but still has some complexities. Most of the time, these chatbots are decision trees, similar to automated phone menus, that are presented to the user as simple reply buttons.A response/selected button leads the user down a specific path by providing a predetermined set of options for the final answer or task....
AI-powered Virtual Assistant for Enterprises
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AI-powered Virtual Assistant for Enterprises

The change is inevitable, and it provides immense opportunity for developing new & innovative things.Now, most individuals and enterprises are shifting from a touch user interface to the new age of voice commands (Intelligent digital and virtual assistants).The time virtual assistants came into existence, they are mainly (virtual personal assistants) confined for personal use. With the rapid growth of the digital revolution, they made their way into the small scale to large scale enterprises.By 2025, every enterprise will use at least one form of AI-powered Virtual Assistant in their operations.An enormous number of organizations & individuals are addicted to using smart speakers and virtual assistants (Amazon Echo, Google Assistant, Google Home) after knowing its importance. It...
Reduce clinician burden and enhance patient efficiency with Conversational AI | by Swifter AI | Mar, 2021
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Reduce clinician burden and enhance patient efficiency with Conversational AI | by Swifter AI | Mar, 2021

Real-time Healthcare AssistantsA study shows that 89% of people research on Google before visiting the doctor. Let us consider the example of Nora, a graduate student who has a cold, but she also has a fest in 2 days and doesn’t have time to visit the doctor. She searches Google for her symptoms and treatment. After finding probable medicine that might cure her symptoms, she visits the nearest pharmacy for over the counter medicines. But is Google reliable for health-related search?Now consider an AI-powered Chatbot Dr. Max, who quickly checks through the database and provides Nora with helpful information. Further, Nora can take a doctor’s consultation in real-time. It also has a feature where she can order her medicine online through chat. Within 15 minutes, she has reliable informati...
Exclusive VIP Promo for Conversational AI Conference | by Stefan Kojouharov | Mar, 2021
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Exclusive VIP Promo for Conversational AI Conference | by Stefan Kojouharov | Mar, 2021

SAVE $170 and Get Tickets for only $49!Chatbot Conference Online 2021Hi, hope you are healthy and well.We wanted to thank you for being a long time subscriber and for helping make Chatbots Life one of the most popular blogs on Chatbots and Conversational AI online.The event features speakers from Google, Salesforce, IBM Watson, CoCoHub, Rasa, etc. It’s the perfect opportunity to discover how enterprises are using Conversational AI and to network with top industry experts.Also, we wanted to inspire you to create more great Conversational AI systems!So we created a special promo just for you and are offering you a Discounted Pass to the Chatbot Conference for only $49! This is $170 off our current price and this offer is limited to the first 25 people who register.You can now attend the C...
Best Hashtag Marketing Practices on Instagram for More Targeted Leads in 2021
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Best Hashtag Marketing Practices on Instagram for More Targeted Leads in 2021

Hashtag marketing has long been an essential part of many digital marketer’s organic growth strategies for businesses. With 7 out of 10 Instagram hashtags considered “branded”, it has clearly caught the attention of marketers and businesses. And it’s catching on for tangible reasons. Having 1 hashtag on an Instagram post increases engagement up to 12.6%. Hashtag marketing continues to be insanely effective to improve visibility on Twitter as well, and LinkedIn is catching up.If you’re looking for a targeted way to gain more engagement, leads, and conversions without busting your client’s budget, hashtags are the solution. By utilizing and interacting with the trending hashtags for your industry niche or ideal customers, you are exponentially increasing your b...
How to do a Giveaway on Instagram to Generate Leads & Expand Reach
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How to do a Giveaway on Instagram to Generate Leads & Expand Reach

If you haven’t yet learned how to do a giveaway on Instagram, now is definitely a good time. Running a giveaway or contest on Instagram is one of the best ways to engage new and existing audiences. It’s also one of the best ways to generate a ton of leads and followers, fast!There are some very powerful statistics to back up why you should do a giveaway on Instagram:91% of Instagram posts with over 1,000 comments are related to a giveaway or contest.Contests and giveaways on Instagram receive 3.5X as many “likes” and 64 more comments than the average Instagram post.Instagram accounts that run regular contests grew 70% faster than those who did not.But here’s the bad news: Unfortunately, being the person that has to organize and run a giveaway on Instagram can be a bi...
Generative Adversarial Networks using Unit Selection Synthesis Based Virtual Assistant for the Hindi Language | by Sangramsing Kayte
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Generative Adversarial Networks using Unit Selection Synthesis Based Virtual Assistant for the Hindi Language | by Sangramsing Kayte

The virtual assistant is a software-based program which can perform tasks or particular service for an individual. In the coming era, technology is expected to be simple to use and execute by the end-user. The field of artificial intelligence and mobile technology also helps the visually blind people to overcome their disability and to live a healthy balanced life. Now–a day’s speech recognition made it roots for performing and triggering the various activities in human life. And the English and many other foreign languages have made dominant and remarkable work for the same.The study reveals that companies like Google, Microsoft, Amazon shows its roots for English and other countries languages while for Indian languages is still a matter of research. Hindi is the national language of I...
Voice Assistants Use Case — Automobile Dealership | by Tarun Dagar | Mar, 2021
amazon-echo, automobile, best chatbot, chatbot, chatbot app, chatbot online, chatbot website, chatbots, creating chatbots, google chat bots, google-assistant, robot chat, voice-assistant

Voice Assistants Use Case — Automobile Dealership | by Tarun Dagar | Mar, 2021

Alexa!Hey Siri!Hey Google!If those audible prompts aren’t something you regularly use to search, shop, and interact online, you are about to be in the minority. By 2021, it has been forecasted that 60% of all online searches will be performed via voice search.That may be a daunting stat if you don’t already have an SEO strategy for your automotive dealership that takes voice search into consideration. Luckily, you have some time — only around 30–40% of searches are currently conducted by voice. Consumers are regularly searching for local businesses via voice search. In fact, 58% of consumers have used voice search to find a local business within the last year. And 46% of voice search users look for local businesses on a daily basis.Customers will be able to ask for information related t...
Voice Assistant Use Case –
Health and Wellness | by Tarun Dagar | Mar, 2021
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Voice Assistant Use Case – Health and Wellness | by Tarun Dagar | Mar, 2021

With cutting-edge artificial intelligence upgrading our lives above mediocrity, voice technology emerges out to be the healthcare stalwarts of the future. From handling follow-up calls to medical triage, booking appointments, and even diagnosis, VUI (Voice User Interface) is the perfect combination of medical knowledge with technology and tones of conversation to be the voice of the healthcare industry.To prevent the spread of COVID-19 and to continue responding to healthcare needs, hospitals are rapidly adopting telehealth and other digital health tools to deliver care remotely. Intelligent conversational agents and virtual assistants, such as chatbots and voice assistants, have been utilized to augment health service capacity to screen symptoms, deliver healthcare information, and red...
9 Best Chatbots in the Financial Services Industry | by Haptik | Mar, 2021
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9 Best Chatbots in the Financial Services Industry | by Haptik | Mar, 2021

As user’s expectations grow, AI is playing an increasingly important role in the financial services industry to keep with the expectations. Many financial companies are experimenting with chatbots both for offering new and better financial services to their customers and for general customer service. The chatbots in the finance industry add significant value to the user experience and cost management budgets. In any business, customer support and satisfaction are fundamental pillars. Hence, it is important to build a strong foundation of these pillars to have a successful business. By incorporating AI chatbots in the finance industry, the chatbots can handle routine requests such as balance inquiry, payment information thereby, reducing the workload of call center employees so that they...
15 Secrets on How To Increase Engagement on Instagram in 2021
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15 Secrets on How To Increase Engagement on Instagram in 2021

Sure, followers are important on Instagram, but it’s still just a vanity metric. However, if you want your Instagram to take off like our CEO Larry Kim’s Instagram account has in the past month, you need to learn how to increase engagement on Instagram. Because at the end of the day, engagement is what makes the Instagram algorithm happy. 🤗The marketing metrics associated with Larry Kim’s Instagram, since implementing the secrets you’re about to learn in this article, are absolutely bonkers: Profile visits are up 255% in the last month.Website Taps are up 249% per month.Thousands of new Instagram followers coming in organically each week.His DM inbox is exploding with messages using the same word over and over 🤷‍♂️Impressions are ...
Alexa Can Measure Your Workout Through Amazon Echo Earbuds | by Tapaan Chauhan | Mar, 2021
alexa, amazon-alexa, amazon-echo, artificial-intelligence, best chatbot, chatbot, chatbot app, chatbot online, chatbot website, creating chatbots, google chat bots, robot chat, wearables

Alexa Can Measure Your Workout Through Amazon Echo Earbuds | by Tapaan Chauhan | Mar, 2021

Reverberation Buds proprietors need to make an exercise profile on the Alexa versatile application to get to the activity, including placing in actual subtleties like tallness and weight before exercise.When the profile is set up, and the earbuds are set up, a client needs to state, “Alexa, start my exercise,” for the voice assistant to begin estimating.The Echo Buds utilize worked in accelerometers to follow the wearer’s means during the activity. Alexa then joins that data with the information added previously to gauge distance, pace, calories consumed, and different measurements. While running, individuals wearing the Echo Buds can likewise ask Alexa to change the music and start either exact playlists or ones fitting to the second, for example, quick melodies for running. The compon...
Voice Assistant Use Through Smart Hearables Earbuds Has Doubled Since 2018 | by Tapaan Chauhan | Mar, 2021
ai, amazon, artificial-intelligence, best chatbot, chatbot, chatbot app, chatbot online, chatbot website, creating chatbots, google chat bots, robot chat, voice-assistant, wearables

Voice Assistant Use Through Smart Hearables Earbuds Has Doubled Since 2018 | by Tapaan Chauhan | Mar, 2021

The presentation of AirPods Pro was positively a factor. Notwithstanding, the cost for the more seasoned models has additionally diminished, and AirPods have the best client evaluations in the item classification on destinations like Amazon.com. The gadgets likewise show lower client demands for development than different brands as definite in a few diagrams in the full report.Samsung Galaxy Buds additionally are vital in the report as these gadgets didn’t exist when we previously estimated customer selection for hearables in 2018. Advancements related to new cell phone buy helped Samsung move into the second spot in relative pieces of the overall industry for hearables, in front of a few mainstream sound brands just as tech monsters Google and Amazon. This could ultimately turn into a ...
Alexa Becomes a Chatbot — You Can Talk to Alexa by Typing | by Tapaan Chauhan | Mar, 2021
alexa, amazon, amazon-echo, artificial-intelligence, best chatbot, chatbot, chatbot app, chatbot online, chatbot website, creating chatbots, google chat bots, robot chat, voice-assistant

Alexa Becomes a Chatbot — You Can Talk to Alexa by Typing | by Tapaan Chauhan | Mar, 2021

Notwithstanding, if Alexa makes spoken proposals too much of the time, it subverts client experience. There are numerous remarks online that guarantee Alexa is, as of now, excessively loquacious. This implies Amazon must be miserly with its expressed proposals.Conversely, Echo shrewd shows routinely propose clients attempt new screens by putting the recommendation quietly on the pivoting screen. This is an unpretentious method to expand mindfulness without intruding on a client. A similar system is being utilized in the Alexa visit interface. On the off chance that you don’t want to exploit the recommendation, you overlook it and descend the screen.1. How Chatbots and Email Marketing Integration Can Help Your Business2. Why Chatbots could be the next big thing for SMEs3. My Journey into...
5 NEW Types of Instagram Automated Messages to Scale IG Marketing
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5 NEW Types of Instagram Automated Messages to Scale IG Marketing

Instagram automation tools have been hard to come by. So much so that search engines commonly get the question, “Is Instagram automation dead?” Short answer: Absolutely not. In fact, Instagram automated messages just got a whole lot easier, as well as effective!However, there’s a good reason why this question gets asked frequently: Many Instagram tools with automation features have come and gone over the years. And the DM (direct message) inbox on Instagram is ancient in its usefulness, design, and isn’t scalable without automation tools.But all of that is about to change. Starting in February 2021, MobileMonkey will begin rolling out new Instagram tools for marketers, sales, customer support, and influencers.Watch this recent webinar by Larry Kim to see these new I...
How to Chat on Facebook in 5 Different Ways: The Simple Guide for Marketing Beginners and Pros
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How to Chat on Facebook in 5 Different Ways: The Simple Guide for Marketing Beginners and Pros

As a top Facebook Messenger solutions provider for marketers, it is practically our duty to teach the budding digital marketers out there the basics of how to chat on Facebook.Send a message to your friend, colleague, or prospect with the most popular and active chat apps. Make it private, a DM, or group chat, it has never been easier to instantly connect with people, which will make life easier for marketers and business owners.This article is your easy-to-follow guide on how to use the most popular chat apps.After you understand some of the essential Facebook Chat and Messenger features and how to best utilize them, you will enter a whole new world of possibilities.At the end we will wrap it up by exploring how to tie it all together with the game-c...
Future of AI Voice Assistants — BotPenguin | by BotPenguin | Feb, 2021
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Future of AI Voice Assistants — BotPenguin | by BotPenguin | Feb, 2021

The constant technological advancement transformed the way people perceive voice assistants in their day to day lives. When voice assistants began to appear with the introduction of Siri, no one could have predicted that we can even communicate with voice inputs without even typing out. Also, it has been amongst the new technologies used in chatbot platforms, enhancing user experience. Now nearly after years, it’s estimated that every one in 6 Americans prefer using a bot or smart speaker (Google Home, Siri, and Amazon echo). Even, e-marketer report suggests that nearly 100 million users will be using voice bots.Indeed, AI voice assistants will soar means, the tools and technologies behind these devices like AI (artificial intelligence) are shaping the industries and making them more te...
Alexa Moves Most Operations to Amazon-Built Chips | by Tapaan Chauhan | Feb, 2021
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Alexa Moves Most Operations to Amazon-Built Chips | by Tapaan Chauhan | Feb, 2021

Alexa is moving the majority of its activities onto the Inferentia CPU delivered by Amazon. The movement away from the Nvidia chips utilized by Alexa recently will help the voice assistant’s speed and lessen its energy requests, as indicated by the organization, while also giving Amazon more control of its voice associate.Nvidia’s chips have gone about as the focal terminal for Alexa. The chips hand-off Alexa clients’ inquiries and orders to the Amazon Web Services server farms in the cloud and cycle the text’s reaction into the discourse. Presently, Inferentia chips will take up the job.They are manufactured explicitly for the AI assignments that involve a lot of Alexa’s work, such as perceiving language and pictures and producing a fitting reaction.Alongside Alexa, the Inferentia chip...
Clubhouse Invite and More: A Non-Definitive Guide | by Ipervox | Feb, 2021
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Clubhouse Invite and More: A Non-Definitive Guide | by Ipervox | Feb, 2021

The year 2020 has been a rough one, but this hasn’t stopped new ideas from emerging and making their way. Especially when talking about new social networks and connectivity tools. The same applies to the new social media developed by Silicon Valley entrepreneur P. Davison and ex-Google employee R. Seth.This brand new social media platform, Clubhouse, wants to change the way people talk. Rather than share text, users can openly communicate by sharing voice recordings. Company founders believe that Clubhouse will allow people everywhere to be more open. They will be able to tell stories, develop ideas, and meet new friends.New types of social platforms seem to appear every day. This one is different, though. Instead of text posts, users share audio clips.In this social network, real-time ...
Practical NLP for language learning | by Mateoiaswork | Feb, 2021
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Practical NLP for language learning | by Mateoiaswork | Feb, 2021

Using machine language models to help students identify proper nouns: Names, named entities, and the Wheel of Fortune CorpusEnglish Departments haven’t kept up with modern technology. Photo by Amir Tavas on UnsplashWhat is practical NLP?Machine learning and natural language processing have made incredible strides recently, but sometimes they seem a bit ….detached…. from the real world problems faced by low budget ESL teachers and language learners. So, I decided to do a series on practical NLP with a focus on language learning. In this first post I want to:introduce Named Entity Recognition (NER)provide a motivation for using NER to help language learnersshow how easy it is to use Spacy NER in practice.In future posts I will talk about more technical details such as deploying NER as an ...
30 Best Digital Marketers to Follow in 2021
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30 Best Digital Marketers to Follow in 2021

Digital marketing has become its own niche for influencers, with many marketers achieving near rockstar status and cult followings. With so many mavens, influencers, and gurus out there, where do you go for trustworthy tips of the trade? Who are the best digital marketers to follow in 2021? “There are so many gurus and experts who talk about how to do marketing. It’s kind of a joke. Of course, no one’s intentionally trying to create bad quality stuff, yet most of the efforts that we spend as marketers go nowhere.” – Larry Kim, WordStream founder, and MobileMonkey CEOThe digital marketing landscape is a rollercoaster of constant change. Following industry leaders on social media is the best way to keep track of new trends or opportunities. The best digital markete...
All of the Ways to Access Facebook Messenger and Engage More Customers
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All of the Ways to Access Facebook Messenger and Engage More Customers

Whether you have a Facebook account or not, you want to access Facebook Messenger to reach the 1.3 billion active monthly users, don’t you? If you are a business owner or involved in any sort of sales, Facebook Messenger is a massive online sales channel to directly reach and engage with any target audience. That all sounds great, but what if you don’t have or want a Facebook Business Page?There are a lot of reasons to want to access Facebook Messenger via alternative routes. There are also a lot of different ways to access Facebook Messenger. Some people prefer using the Facebook Messenger desktop app to chat. In contrast, others want nothing to do with Facebook and choose to use Messenger solo on their phone (yes, there is a way to access the Facebook Messe...
Are you ready for the voice revolution? | by VozLab | Jan, 2021
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Are you ready for the voice revolution? | by VozLab | Jan, 2021

Voice is changing the way we interact with brands.Photo by Anete LusinaAs 2020 finally came to an end, it is impossible not to mention the Covid-19 pandemic and how much it has shaped the way we live and work. We have all had to adapt rapidly to the new reality. Social interactions were disrupted, so we had to think of creative solutions to help us manage the transition from office job to work-at-home. To stay sane, stay connected, and to continue engaging in conversations, many turned their attention to digital assistants and smart speakers (1). Globally, smart speaker sales continued to increase in Q2 2020, defying the pandemic and growing 6% to reach 30 million units (2). The UK and the US market are at the forefront in terms of growth, with one in three people having access to a sma...
How to Get Live Chat on Your Site in 5 Min with 10 Free Live Chat Support Tools
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How to Get Live Chat on Your Site in 5 Min with 10 Free Live Chat Support Tools

Do you remember waiting in a queue for 30 minutes on a web live chat? Those days are long gone, thanks to chatbots. Prospects and customers don’t want to wait and will turn elsewhere if they are put on hold. Chatbots with a live chat takeover option is the quickest way to a better customer experience. Every business relies on great customer service. With 48% of customers preferring live chat with a business versus email, phone, or other methods, there should be no debating to get live chat on your site.   Let’s say you have a brick-and-mortar retail store. You want someone to approach new customers and greet them, asking if they need help finding anything, and hopefully encourage or assist a sale. Websites are becoming more important than any physical storefront....
How Amazon’s voice technologies can assist your company with Alexa for Business | by Ipervox | Jan, 2021
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How Amazon’s voice technologies can assist your company with Alexa for Business | by Ipervox | Jan, 2021

Amazon Echo deviceFor the last decades, the way people interact and communicate with each other keeps changing nearly every day. We have reached the point where customers are oriented towards Amazon Alexa devices and their companions to acquire the services they need.The same thing is happening with companies who offer services to their customers directly.The way they communicate with their customers and offer their services has changed drastically over two decades.From giant printed banners to Radio publicity, it would later change to TV commercials. Then the Smartphones’ era came to be, all along with phone payments, commercial websites, online payments.Nowadays, it is common for a business to advertise on social media, and the channels are growing.Now the era of voice technologies ha...
How to Automate Testing of Your WhatsApp Chatbot | by Florian Treml | Jan, 2021
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How to Automate Testing of Your WhatsApp Chatbot | by Florian Treml | Jan, 2021

Botium delivers again — in this case, automated end-2-end testing of WhatsApp chatbots on real or virtual devices. For the first time it is now possible to have a full enterprise-level test strategy for WhatsApp chatbots.When it comes to testing WhatsApp chatbots up to now there have been mainly two approaches:Testing manually on a smartphoneTesting backend functionality with API TestingBoth approaches are valid and no enterprise-level test strategy should miss any of them. But there are two obvious flaws:Manual testing is not scalable to the extent that is required to guarantee constant high quality for production-level chatbotsBackend testing does not consider the end user experienceBotium fills this gap with a new connector for testing WhatsApp chatbots on real and virtual smartphone...
Step-by-Step Guide for Chatbot Conversation Design
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Step-by-Step Guide for Chatbot Conversation Design

So you’ve probably heard the news that you’re being replaced by a chatbot. Good!Now you have more time to do other important things, like chatbot conversation design. Why should you care? Obviously, chatbot marketing is a MASSIVE growth opportunity, with no signs of slowing down. Zuckerberg himself has said that messaging is the foundation of Facebook’s future. If Facebook’s Instagram, WhatsApp, and Messenger integration wasn’t a clue, you should be paying attention to chat messaging apps.What Is Conversational Design?Chatbot conversation design is a way to guide the chatbot interaction using anticipatory and suggestive questions and answers. The best practice for this is to use a chatbot with a live operator takeover option to supplement ...
National Consumer Survey Reveals that a lot of Consumers Want Voice Assistants in Mobile Apps | by Tapaan Chauhan | Jan, 2021
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National Consumer Survey Reveals that a lot of Consumers Want Voice Assistants in Mobile Apps | by Tapaan Chauhan | Jan, 2021

Adding voice collaborator highlights to portable applications was, at one time, an expensive and complicated endeavor. Nonetheless, with the ascent of white mark arrangements from Aiqudo, Alan AI, Microsoft, SoundHound, and Spokestack alongside open-source devices, for example, Rasa, the cost, time, and unpredictability have drastically diminished in recent years.The Smartphone Voice Assistant Consumer Adoption Report covers this theme in extra profundity, including developing a voice in versatile applications. What’s more, there are more than 50 diagrams and 40 pages of investigation of the more extensive voice on cell phones. It includes a piece of the pie for Apple Siri, Google Assistant, Samsung Bixby, and Amazon Alexa, recurrence of voice partner use on cell phones, and a nitty-gri...
What Can We Expect From Conversational AI In 2021 | by Adrian Thompson | Dec, 2020
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What Can We Expect From Conversational AI In 2021 | by Adrian Thompson | Dec, 2020

Yes we are going to see continued growth in conversational AI in 2021. It’s predicted that 1.4 billion people will use chatbots on a regular basis with $5 billion projected to be invested in chatbots by 2021. Voice assistant use will also grow. The use of voice assistants is expected to triple by 2023 (juniper research) and 50% of businesses will spend more on conversational than mobile in 2021.For retail and e-commerce firms, conversational commerce, which is e-commerce transactions made by conversational methods such as texting and messaging, is generating waves. C-commerce not only allows brands to better serve their client base, but it’s opening up doors to new customers as well. A report made by Facebook states that 40% of global respondents said that c-commerce was their first int...
How to Send Lead Notifications to Slack from WebChat, Messenger & SMS
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How to Send Lead Notifications to Slack from WebChat, Messenger & SMS

Ever want to send notifications of leads, sales, quote requests, or something similar to one of your Slack channels?Well, did you know that after 5 minutes from when a lead comes in, the odds of making a sale drop by 80%? Notifications can help with that, especially when they come through to Slack in real-time.If you’re a digital marketer, it’s important to see the results of your hard work and having the ability to share that with others in real-time, such as your executive team. Or maybe you’re an agency and could use the insights. For those reasons and many others, one of the most popular MobileMonkey integrations is with Slack.Today I’m going to show you how to send lead notifications from MobileMonkey into a Slack channel, where you and your teams can view a...
Language Translation with Transformers in PyTorch | by Deep Gan Team | Jan, 2021
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Language Translation with Transformers in PyTorch | by Deep Gan Team | Jan, 2021

Mike Wang, John Inacay, and Wiley Wang (All authors contributed equally)If you’ve been using online translation services, you may have noticed that the translation quality has significantly improved in recent years. Since it was introduced in 2017, the Transformer deep learning model has rapidly replaced the recurrent neural network (RNN) model as the model of choice in natural language processing tasks. However, Transformer models, like OpenAI’s Generative Pre-trained Transformer (GPT) and Google’s Bidirectional Encoder Representations from Transformers (BERT) models, have quickly replaced RNNs as the network architecture of choice for Natural Language Processing (NLP). With the Transformer’s parallelization ability and the utilization of modern computing power, these models are big an...
How to Get Help from Facebook Ads Customer Service
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How to Get Help from Facebook Ads Customer Service

If you have ever used Facebook Ads, chances are you will need or have looked for help from Facebook Ads customer service.However, it’s not exactly clear how to go about speaking to an actual Facebook representative. A real-life person? They do exist! Well then, where do you turn for your Facebook Ads customer service? Live Chat With Facebook Chat SupportIf you’re not one of the lucky ones with a Facebook Ads rep assigned to your account, then you’ve probably run into a bunch of run-around answers on how to speak to a human at Facebook Ads. Facebook Ads are problematic, and you’re bound to have some questions come up. Perhaps you are having pixel problems, billing issues, outrageous metrics, or ad delivery issues. Whatever your issues are, contacting Faceb...
Announcing: Real time collaboration, Testing, Instragram and more
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Announcing: Real time collaboration, Testing, Instragram and more

 A very busy January for the Botsociety team! We released a bunch of new features, tutorials, support for Instagram, Slack, MS Teams and Google Chat, and more workshops.Real-time collaborationJust like as you would expect: Collaborate in real-time with other users on the same design. No more being locked out! Also works with users who do not have edit access, and even if someone does not have a Botsociety account. Just send them your URL, or use the Share button.Test with real humans: Prototype modeWe released prototype mode! It allows anyone to try out your design, type what they want and give you feedback. You can then review this data and add it to your design, discard it or use it to create new flows. Best of all, it’s free!InstagramYou can now design Instagram chat interactions on ...
10 Marketing Agency Trends You Should Know About in 2021
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10 Marketing Agency Trends You Should Know About in 2021

Marketing agency trends haven’t exactly played out as expected recently. We are living in interesting times… and marketers are eagerly looking for bright and shiny promises in 2021.We all are — in any given industry. A lot of what made sense in digital marketing last year is already irrelevant today. Let’s take stock, check our current stash of marketing tricks that we’re still using, and then look ahead to the top 10 marketing agency trends you should know about in 2021. What Are The Current Trends In Marketing?It’s important to be aware of the current top marketing trends to better decide if some upcoming trends are worth investing in or ignoring. This is one of the fastest-changing industries and if you’re not moving quicker than a spider monkey — you’...
How to Send Lead Data to Google Sheets from WebChat, Messenger & SMS
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How to Send Lead Data to Google Sheets from WebChat, Messenger & SMS

When you have automated messaging working night and day across your website, Facebook, Instagram, and SMS text messaging — you end up collecting a ton of valuable data for growing your business.And where better to store, organize, and distribute that data, than in the spreadsheets so many of us are used to using every day?That’s why one of the most popular MobileMonkey integrations is with Google Sheets.Today I’m going to show you how to send your MobileMonkey customer or prospect data into a spreadsheet where your team can view and act on it. Experience it yourself by chatting with the website chat on this page, or chatting with us in Messenger here.The MobileMonkey + Google Sheets integration is guaranteed to save time across your marketing, sales, and cust...
The Renaissance of Conversational AI | by Aion Digital | Jan, 2021
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The Renaissance of Conversational AI | by Aion Digital | Jan, 2021

By Sheraz Sharif, Head of Data and Cyber Security at Aion DigitalCustomer support is one of the most essential areas to respond to your consumer needs, address their concerns, build community, relationships, and loyalty around the business brand. Just like everything else, customer support was directly struck by Covid-19 because of its operating model.For most establishments, customer support is still primarily managed through manual means, it requires human interaction which means high cost and inconsistent results. However, customers need for immediate results are growing more with each day. As per estimates, 65% of consumers still utilize call center channels to connect for inquires. Another interesting stat is that nearly 50% of consumers expect a response on questions or complaints...
Get Started With Conversational Ads For Google | by Vibhu Dhariwal
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Get Started With Conversational Ads For Google | by Vibhu Dhariwal

From the last two decades, Google has been one of the best digital advertising platforms. Advertisers and digital marketers use this platform to reach a wider audience either by ranking on rich keywords or by using display advertising campaigns.According to the reports, Google has earned $52 billion in the last 15 years, which is 30% of the total revenue of global ad investment. Google ad gets an average 8% clicks click-through rate, and yields more than 180 million impressions every month.There are many formats that Google offers for advertisements like YouTube videos, PPC, Maps, Business Listing, etc. With its wide range of resources, Google has been ruling the world of search engine based advertising. But are you able to get a good ROI from your promotional campaigns on Google?Many b...
IBM Watson Assistant provides better intent classification than other commercial products according to published study | by Nicolo Cosimo Albanese | Jan, 2021
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IBM Watson Assistant provides better intent classification than other commercial products according to published study | by Nicolo Cosimo Albanese | Jan, 2021

And how the better performances of IBM Watson Assistant tackle the most common pain points in the adoption of a conversational solutionPhoto by Alex Knight on UnsplashToday, virtual assistants (or chatbots) represent a globally recognised booming trend:With regards to chatbots, which are in many ways the most recognisable form of AI, 80% of sales and marketing leaders say they already use these in their CX or plan to do so by 2020¹.25 percent of customer service operations will use virtual customer assistants by 2020².By 2025, customer service organizations that embed AI in their multichannel customer engagement platform will elevate operational efficiency by 25%³.It is clear that chatbots are here to stay.Their limitless potential in terms of business versatility — is there any busines...
50 Facebook for Business Tips to Create Profit-Boosting Value from Your Facebook Business Page in 2021
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50 Facebook for Business Tips to Create Profit-Boosting Value from Your Facebook Business Page in 2021

Every business will benefit from our list of 50 Facebook for Business tips. Facebook is still the behemoth gorilla of social platforms.You can’t shake a banana at over 2 billion monthly and 1 billion daily active users!Don’t forget about Facebook’s super-secret marketing mojo tool, Facebook Messenger, which alone has 1.3 billion active monthly users (as of November 2020).Facebook Messenger is likely to outpace active users on Facebook itself as social trends continue to favor messaging. So how do you tap into the powerhouse that is Facebook?We’re going to walk you through exactly how to rub the magic Facebook lamp to fulfill all of your Facebook for business tips wishes. Your Facebook Business Page is arguably more important than your brick-and-mortar (if y...
How intelligent and automated conversational systems are driving B2C revenue and growth. | by Ori | Jan, 2021
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How intelligent and automated conversational systems are driving B2C revenue and growth. | by Ori | Jan, 2021

And how your business can tap into this potential 10X revenue multiplier.Accelerate Sales, Retention, Customer Loyalty through Conversations.If you thought it was just about chatbots and cognitive virtual assistants, you’ve been holding off a potentially 10X revenue multiplier under the hood.Read on to know more about how conversational marketing can massively accelerate your automated conversions.So, what is conversational marketing?Photo by Headway on UnsplashConversational marketing is the art of giving your users the information they need to buy your product, as relevant and crisp answers to all the questions they may already have about your product. When executed well, conversational marketing has been known to deliver upwards of 100% revenue growth from digital channels, making it...
40 Best Marketing Agency Software & Tools
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40 Best Marketing Agency Software & Tools

There is enough marketing agency software and tools available to turn this article into a never-ending scroll. Do you have time to research and find out which tools will upgrade your marketing game? No, you don’t. We did it for you! Your welcome. We are always on the lookout for the most innovative and best agency software and tools to help with your marketing agency growth.Are you ready to scale? Or do you need to reevaluate your current marketing tools stack and workflows to improve efficiency and cut costs?According to the ‘2020 Marketing Technology Landscape Supergraphic’ list by Scott Brinker, there are over 8,000 marketing tools, all of which can be considered on your quest to find the best marketing tools & agency software.Let’s narrow ...
Individual implementation of chatbots in healthcare | by Aurosikha Priyadarshini | Jan, 2021
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Individual implementation of chatbots in healthcare | by Aurosikha Priyadarshini | Jan, 2021

Shortening of the English “chat” to converse and “bot” (robot), a chatbot is similar to a conversational agent. Concretely, it is a machine program, designed most of the time to perform a defined task. Its particularity lies in its capacity to interact in natural language with the user. Because unlike other electronic dialogue tools such as interactive voice servers, the chatbot enables them to show themselves more or less freely through a text or voice interface or sometimes even hybrid.A chatbot with a textual interface will principally be obtainable from a smartphone or a computer. It can be a stand-alone appliance or integrated with a mobile app or a website. Communicating with “it” is very much like an SMS transfer, usually coupled with pre-defined question-and-answer series, in th...
Integrate Dialogflow Bot in React JS Websites | by Parth Shrivastava | Jan, 2021
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Integrate Dialogflow Bot in React JS Websites | by Parth Shrivastava | Jan, 2021

React JS is a popular web framework for creating user interfaces. The Facebook-owned framework is becoming hugely popular among developers. The reason being — Great documentation, developer friendliness and it is faster than most of the similar frameworks such as Angular.In this post, we will be going through step by step procedure of integrating Dialogflow bot in React JS websites.PrerequisitesTo get started, you would need a Dialogflow bot or working knowledge of Dialogflow and React JS. To integrate the chatbots with React JS, you will need a Kommunicate account. All the aforementioned tools have free to try out. Additionally, Node should be installed in your system.I am going to explain how I connected Dialogflow and React JS with the help of Kommunicate.Note: To keep it very simple...
Case Study: Building Appointment Booking Chatbot | by Pragnakalp Techlabs | Jan, 2021
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Case Study: Building Appointment Booking Chatbot | by Pragnakalp Techlabs | Jan, 2021

Update: Click here to access our Appointment Booking Chatbot Web Demo.Chatbots are getting popular day by day. Though they are not as perfect as we would like them to be but they can be very useful to both users as well as service providers.Chatbots are currently being used in various industries from ecommerce, Realestate, Logistic, Healthcare to Spirituality with different roles like to answer FAQs, Lead generation, appointment scheduling, customer feedback gathering. Also, it works as a standalone app for eCommerce which can be integrated with different chat channels like Telephone, SMS, Google Assistant, Facebook Messenger, Telegram, Website, etc.WHY APPOINTMENT BOOKING CHATBOT?One of the most prevalent uses of chatbot is to book appointments. Appointment booking chatbots work tremen...
New Google Assistant Developer Tools Promise Better Discovery and Smart Display Visuals | by Tapaan Chauhan | Jan, 2021
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New Google Assistant Developer Tools Promise Better Discovery and Smart Display Visuals | by Tapaan Chauhan | Jan, 2021

In June, Google revealed its new Actions Builder support to rearrange the formation of Google Actions, and vast numbers of the latest highlights serve to enlarge those stages. Yet, designers who have been utilizing Dialogflow might be hesitant to experience the issue of moving their ventures and hopping into using Actions Builder. To smooth out the issue, Google declared a relocation device that mechanizes the vast majority of the moving cycle.1. 3 Tips for your Voice and Chatbot Program from Gartner’s Customer Service Hype Cycle 20202. Deploying Watson Assistant Web Chat in Salesforce Lightning Console3. Are Chatbots Vulnerable? Best Practices to Ensure Chatbots Security4. Your Path to AI — An IBM Developer SeriesOnce on Actions Builder, Google Assistant engineers have a few extra inst...
How to create a buttonless bot. Does your chatbot live in Facebook… | by Tess Tettelin | Dec, 2020
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How to create a buttonless bot. Does your chatbot live in Facebook… | by Tess Tettelin | Dec, 2020

Does your chatbot live in Facebook Messenger? If so, it might stop working properly because of Facebook’s most recent API updates. But don’t despair, in this article I’ll explain how to deal with the changes and create a buttonless bot that works, no matter what Facebook does!To button, or not to button? That is the question.But not when it comes to Facebook.On November 30th, Facebook announced they are updating their Messenger API to comply with European privacy laws, which will impact many of the 300.000+ chatbots that currently live on this platform. ‌If your Facebook page and bot users fit the criteria listed here (such as being located in Europe), users will no longer be able to see bot messages that contain:ButtonsCarousels (also called generic templates)Quick replies — update: th...
Setup Twilio Integration on your server to connect Google Dialogflow | by Pragnakalp Techlabs | Dec, 2020
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Setup Twilio Integration on your server to connect Google Dialogflow | by Pragnakalp Techlabs | Dec, 2020

Dialogflow has discontinued the one-click integration of Twilio for SMS and instead made the Twilio integration available as open source.Here, we take you through the process of setting up Twilio integration on your own server to connect Twilio phone number with the Dialogflow agent.You have created an account with billing enabled for the project on Dialogflow and an agent is ready.You must have an account with Twilio, purchased a mobile number and credits send SMS messages.We are using textnow.com to test our integration create if you don’t have or you can use any other service or your own mobile phone to send the SMS.Installed nodejs on your system and basic knowledge of nodejs.Ngrok is installed in your system.Gcloud cli is installed on your system and your working project is selecte...
Top 10 Chat Messenger App for Business
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Top 10 Chat Messenger App for Business

This is a rare time in history — for many reasons, but top of mind for marketers is the swelling 1.5 billion active users on Facebook chat, according to the Messenger marketing stats. With much of the world under lockdown restrictions — the numbers have grown at full tilt. For example, in Italy, Facebook saw a 70 percent increase in Facebook’s apps’ time.In many places amidst the pandemic, Facebook saw an increase in messaging volume by 50 percent! With an average open rate of 70-80 percent on messages sent via Facebook Messenger for business, you can’t afford NOT to use a chat messenger app for business!This all sounds promising, but what if you are not a marketer or chat expert? We’ve put together a list of the top chat messenger app for businesses that req...
Best Facebook Retargeting Strategy: The Conversational Remarketing Method
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Best Facebook Retargeting Strategy: The Conversational Remarketing Method

Every company that’s running ads on Facebook either is or should be running retargeting ads, period. And there’s a good chance that you are, considering remarketing ads convert at a much higher rate on average and come at lower CPMs. But, what is the best Facebook retargeting strategy?Personally, I think it’s crazy in 2021 if you’re not including Messenger ads to some degree if you’re advertising on Facebook. And this isn’t just my opinion. There’s more than enough data at this point to support the effectiveness of Facebook Messenger advertising. But here’s something that some of you may find controversial, at first. For those of you actively advertising on Facebook, at a minimum, 15% to 30% of your Facebook advertising budget should be allocated to something I call “Con...