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Top 8 Examples of Chatbots in the eCommerce Industry in 2020 | by Master Of Code Global

17Apr

By Master Of Code GlobalNo Comments

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Top 8 Examples of Chatbots in the eCommerce Industry in 2020 | by Master Of Code Global

Chatbots have changed how businesses in the eCommerce industry connect with their customers with instant, affordable, and highly customizable support. Over the years, companies have been innovating with chatbots and coming up with unique implementations that help achieve different business objectives. In this article, we’ll take a closer look at the top 8 examples of chatbots in the eCommerce industry in 2020.SnapTravelSnapTravel Hotel Booking ChatbotNike StyleBotWith a clever campaign during the launch of their AirMax Day shoes, Nike increased its average CTR by 12.5 times and the conversions by 4 times. How did they do it? With a chatbot called StyleBot.The StyleBot is an AI chatbot that allows enthusiasts to find shoes based on their preferences through product recommendations. Howev...

How To Create Click to Instagram Direct Ads with Auto-Reply Messages

16Apr

By Vince MagalineNo Comments

best chatbot, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, instagram chatbot, Instagram Marketing, robot chat

How To Create Click to Instagram Direct Ads with Auto-Reply Messages

Today we’re going to discuss a lesser-known social media ad type called Click to Instagram Direct Ads. Keep in mind that “lesser-known” does not mean “not as good” because the truth is quite the opposite. Click to Instagram Direct ads are quickly becoming popular due to their interactive nature and high conversion rates.In fact, Instagram ads that click to your DMs (direct messages) convert 5X to 10X higher (about 10%) than your average Instagram ads (between 1% and 2%) depending on the type of Instagram ad.One of the only reasons Click to Instagram Direct Ads haven’t become mainstream, other than being brand new, has been due to the lack of automation available to manage the chat dialogue and workflow. However, Click to Instagram Direct Message Ads just got a h...

How to Run an Amazing Instagram Takeover Campaign that Drives Sales in 6 Simple Steps

15Apr

By Mitchell WiewelNo Comments

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How to Run an Amazing Instagram Takeover Campaign that Drives Sales in 6 Simple Steps

Are you looking for a new way to generate traffic, leads, and sales on Instagram? While Instagram Takeovers aren’t exactly new, there are many new exciting growth hacks and techniques to skyrocket your Instagram takeover campaign’s ROI.Before we get started, for any of those late to the Instagram marketing game, you’re never too late to benefit from it’s 500 million daily active users, 90% of which follow a business! Let’s cover some Instagram takeover basics, such as: what is an Instagram takeover? Different types of Instagram takeovers, and how to do an Instagram takeover. What is an Instagram Takeover? Instagram Takeovers come in a few different shapes and sizes. In a nutshell, you are giving someone (usually an influencer or someone with a decent-sized follow...

How can an AI chatbot help your business nail a great customer experience | by Enterprise Bot

14Apr

By Enterprise BotNo Comments

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How can an AI chatbot help your business nail a great customer experience | by Enterprise Bot

As one of the key trends in innovation, Artificial Intelligence (AI) keeps on acquiring value for contact center agents. Chatbots and voice bots have become essential tools for brands that wish to deliver a hyper-customized, exceptional customer experience.A report on the Future of Work reveals that39% of IT pioneers are as of now utilizing AI or ML,33% said that they hope to utilize AI within the following three years, and19% hope to utilize it within five years.Great customer service hails from a place of operational efficiency and technological vigor. Lack of right technological solutions impact the efficiency and productivity of resources.Businesses equipped with conversational AI solutions at hand can engineer exceptional customer experiences that boost customer satisfaction, creat...

13 Most Powerful Platforms To Build A Chatbot | by BoTreeTechnologies | Apr, 2021

14Apr

By BoTreeTechnologiesNo Comments

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13 Most Powerful Platforms To Build A Chatbot | by BoTreeTechnologies | Apr, 2021

Chatbots are crucial in improving the service effectiveness of any business. They provide a personalized experience and top-notch customer service. AI chatbots are emerging as the game-changers for product and service-based organizations all across the globe.Amazon, Walmart, Zomato, and most online retailers now have AI-powered chatbots in place. Studies show that 52% of customers prefer to talk to a chatbot because of their responsive nature. Intelligent Chatbot marketing is now transforming the customer service industry.Due to this rise in chatbots for eCommerce and other industries, chatbot development platforms are becoming increasingly popular. Some of the AI chatbots software even enable building chatbots without writing any code.This article will highlight the 13 best AI chatbots...

15 Best Instagram Auto DM Examples to Boost Conversions & Save Time

12Apr

By Vince MagalineNo Comments

15 Best Instagram Auto DM Examples to Boost Conversions & Save Time

For years, Instagram DMs (direct messages) have been one of the most used business communication tools on the internet. However, no tools have existed to scale and capitalize on this precious consumer touchpoint, until now. Enter Instagram auto DM tools from MobileMonkey. Instagram auto DM tools, are your new secret weapon to growing your Instagram follower count and presence on the platform, with features that:Instantly reply to Instagram DMs.Auto-respond to comments on your posts.Hyper-accelerate organic engagement with your content.Automatically start conversations with your followers and prospects.Boost content visibility.Turn Instagram traffic into website traffic.Answer common questions for prospects and customers 24/7.In this article you’ll learn how to sca...

10 wrong ways to use conversational AI for chatbots

10Apr

By Kevin WhiteNo Comments

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10 wrong ways to use conversational AI for chatbots

Artificial intelligence algorithms are widely used in e-commerce. For example, when creating chatbots. Technologies provide automated, prompt, and high-quality solutions to customer problems. Accordingly, they help to increase sales.However, this is only relevant if chatbots are used correctly. Some mistakes completely negate the possibilities of technology. Today we will tell you about them. Find out 10 common mistakes companies make and how to fix them.https://pxhere.com/en/photo/158499710 wrong ways to use conversational AI for chatbotsInappropriate conversationsAn improperly programmed chatbot is capable of maintaining a conversation that is best terminated. For example, of an offensive nature. This happens when a chatbot is programmed to give standard “yes/no” answers without under...

What Is A Telegram Bot? Reasons to use Bot for Telegram | by BotPenguin

7Apr

By BotPenguinNo Comments

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What Is A Telegram Bot? Reasons to use Bot for Telegram | by BotPenguin

As of January 2021, Telegram announced that it has 500 million MAUs (monthly active users). In 2020, with more than 500 million downloads in the Google Play Store alone, Telegram is quickly watching up its competitors, WhatsApp (5 billion) and Facebook (2 billion).With the company’s rapid growth and claims around privacy and security, Telegram has become an important platform to focus on for businesses. More and more businesses are using social media platforms to provide customer support services (CSS). With an increased user base, Telegram has become an important platform to focus on.Telegram is a chat messenger service that is quite similar to WhatsApp, but with an added advantage of data encryption, security, and privacy. Telegram has made use that if a new contact subscribes to a bu...

The Best Time to Post on Instagram for the Most Engagement

7Apr

By Mitchell WiewelNo Comments

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The Best Time to Post on Instagram for the Most Engagement

There is an algorithm for everything in digital marketing and social media. So the best time to post on Instagram shouldn’t have to be a guessing game.Almost every social media scheduling tool claims to be utilizing the best social media optimization (SMO) features. But do you want to rely on one brand’s AI for optimal post timing? In an industry of A/B testing and rich analytics, of course not! First of all, let’s take a moment to acknowledge the grandeur of this platform. Did you know that Instagram surpassed 1 billion global users by the end of 2020? That’s crazy! Would you like a few more reasons to tap into Instagram’s highly engaged audience? Consider this:Over 63% of Americans say they check their Instagram daily! (Pew Research). The average In...

6 Tactics Guaranteed to Drive Instagram Traffic to Your Website

6Apr

By Vince MagalineNo Comments

6 Tactics Guaranteed to Drive Instagram Traffic to Your Website

Want to drive more Instagram traffic to your website this year? You’re not alone. 50% of Instagram users have visited a website to make a purchase after seeing a product or service on Instagram. That’s +500 million active monthly users leaving Instagram and looking to buy from the companies they find or follow.Naturally, more companies are trying to capitalize on the Instagram traffic their business page receives every day. And although Instagram has added many ways to sell products on Instagram, the large majority of companies can sell more through their own website.However, Instagram is one of the hardest social media platforms to drive traffic away from. So, you need new strategies that go beyond adding a dynamic link to your Instagram bio. That’s what everyone el...

The changing face of chatbots beyond 2021 | by Chris Knight | Mar, 2021

4Apr

By Chris KnightNo Comments

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The changing face of chatbots beyond 2021 | by Chris Knight | Mar, 2021

When I started writing about chatbots they were largely academic projects or intense in-house creations for firms with huge customer bases. In the fast-moving five-plus years since, they have become a staple part of business offerings, spawned a startup armada with fast-evolving services, and that’s just the beginning.Chatbots, virtual agents and digital avatars will fast change how we all communicateCall them chatbots, conversational AIs, virtual agents or avatars. Whatever the name, digital chatterboxes are fast becoming a familiar sight on the front of websites, within apps and business services. Soon we won’t be able to move for AI-based advice and information services.But it was so different only a couple of years back. When Siri (10 years old in October) and Alexa arrived, they he...

10 Hottest Tools for Instagram Influencers To Increase Followers in 2021

1Apr

By Vince MagalineNo Comments

10 Hottest Tools for Instagram Influencers To Increase Followers in 2021

There’s a lot of content on the best Instagram influencer marketing tools — as in the best tools to find and manage a business relationship with one or many influencers. However, there is not a lot of content on the best tools for Instagram influencers — as in the Creators moving mountains on their own two feet.So, if you’re an influencer or creator looking to empower community growth with tools to grow your Instagram audience, you’re in the right place.It can be hard work to maintain your position as an influencer on Instagram. And, with an overwhelming amount of software, plug-ins, extensions, apps, gadgets, and websites claiming to be must-haves, how can you be sure they’re “the best”?Not to worry – we’ve compiled a list with the help of our own network of influen...

The need for Chatbots in Banking in a post-COVID-19 world | by Vartika

31Mar

By VartikaNo Comments

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The need for Chatbots in Banking in a post-COVID-19 world | by Vartika

Banks, which have typically had a heavy offline interaction with customers, today, face challenges to business continuity as employees are stranded in various locations with uncertain return dates. Apart from this, dramatic changes in customer demand are putting banks under huge stress: sharp declines in demand present serious financial challenges to many businesses, while those facing demand surges and resource shortage risk disappointing and disengaging customers. COVID-19 has disrupted operations and will have prolonged impacts on continuity of operations, modes of working, and growth patterns. CIOs need to respond to the crisis with both short- and long-term actions to increase resilience against future disruptions and prepare for rebound and growth.Banks have long had on their agen...

Instagram Follower Bot – Everything you Need to Know in 2021

30Mar

By Vince MagalineNo Comments

Instagram Follower Bot – Everything you Need to Know in 2021

In the early days of Instagram, growth marketers and wannabe influencers used what’s known as an Instagram follower bot.What is an Instagram follower bot? Well, it’s almost exactly what it sounds like. An Instagram follower bot will find poorly targeted Instagram accounts that use particular keywords in their profiles and automatically follow them and like their posts from your own Instagram account. In return, the hope was that you could grow your own Instagram follower base by receiving a follow-back from a small percentage of the accounts your Instagram follower bot follows.However, that trend has changed dramatically for a few reasons. First and foremost, this strategy works less and less because people have caught-on to the tactic and it’s much harder, in genera...

Conversational AI in the Ecommerce Industry | Nuacem

27Mar

By Nuacem AINo Comments

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Conversational AI in the Ecommerce Industry | Nuacem

Conversational AI for Ecommerce IndustryIt is an era of digital technology; every day, we encounter the most exciting technological shifts across the globe and nation that we have ever seen.Because of which today, millions of people prefer to shop through eCommerce platforms.The rate of development & adoption of new technologies in recent decades is high in every industry, and it is going to continue in the coming future.A few decades ago, we needed to visit a physical store to buy something, and we need to check whether the item stock is available or not.If it is not available again, one needs to visit another physical store or come back to the same store after a few days, which is very annoying for the customers.But, with the introduction of eCommerce, the nature of retail has cha...

20 Instagram Story Hacks You’ll Wish You Knew Yesterday

26Mar

By Vince MagalineNo Comments

20 Instagram Story Hacks You’ll Wish You Knew Yesterday

Cool Instagram Story hacks are hard to come by because digital marketers and influencers are constantly on the hunt for the latest tips that can give them an edge. Plus, with all of the updates to Instagram Stories, it’s hard to stay on top of all the amazing features and Instagram tools at your fingertips. In fact, 500 million Instagram accounts use Instagram Stories every day!And as if Instagram for business hadn’t already been exploding in popularity, in 2021, roughly 58% of people say they have become more interested in a brand or product after seeing it in an Instagram Story.So what are we waiting for? Let’s jump straight into the top 20 Instagram Story hacks of 2021!The Best Instagram Story Hacks of 2021Auto-reply to mentions in Instagram Stori...

How to DM on Instagram to Engage Leads and Drive More Conversions

25Mar

By Mitchell WiewelNo Comments

How to DM on Instagram to Engage Leads and Drive More Conversions

Can you imagine a time before DMs? Young people would say no. Millennials or older might say, “I don’t even know what a DM is, let alone how to DM on Instagram.”With over 375 million monthly active users using DMs or “Instagram Direct” (now “Messenger”), it is a tragic irony that the Direct Message inbox on Instagram is a tool that many marketers have not been too keen on using. Times are changing, APIs and algorithms are too. Mark Zuckerberg himself says that “private messaging, ephemeral stories, and small groups are by far the fastest-growing areas of online communication.”The future of social media very well depends on one-to-one messaging. If you are a digital marketer, you almost have no choice but to rise to the occasion for the sake of your clients. ...

Conversational components, workflow customization and more

24Mar

By Vittorio BanfiNo Comments

Announcements, best chatbot, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, robot chat

Conversational components, workflow customization and more

A very busy March for the Botsociety team! We released a bunch of new features, tutorials, a podcast episode, and more workshop appointments.Conversational components with the clipboardNever design something twice again! With Conversational Components, you can create components and re-use them across different designs. You can also share the components with your team, or only with yourself. You can try it out on Botsociety for free.Workflow customizationYou can now set up different stages for your project, for example, “Pending” or “In Review”. You can then assign a design file to a custom stage to coordinate with your team or just keep your work tidy. You can also subscribe to a particular stage to get notified when a design reaches that stage. You can try this out on Botsociety for fr...

The Best Instagram Bot to Scale Direct Messages & Increase Engagement

23Mar

By Vince MagalineNo Comments

The Best Instagram Bot to Scale Direct Messages & Increase Engagement

If you came searching for an Instagram bot that will help to scale your presence without upsetting your followers or getting your account banned, you’ve come to the right place.The truth is, until recently, quality Instagram tools haven’t been as easy to come by as some of the other social media marketing tools. In fact, most of the articles you’ll find on Instagram bots are about the Instagram bots you should stay away from.We’ll get into why that is at the end of this article, but first, let’s jump straight to why many of you came here: To find out what the best chatbot for Instagram can actually do!Today you’re going to learn about the Instagram bots that you can use because they’re 100% approved by Instagram itself. Here’s our agenda for the best Instagram bots ...

Bot Agencies Turned to SaaS Companies | by Alexander Gamanyuk | Mar, 2021

23Mar

By Alexander GamanyukNo Comments

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Bot Agencies Turned to SaaS Companies | by Alexander Gamanyuk | Mar, 2021

Alexander GamanyukFollowMar 22 · 2 min readIt’s great to start as an agency and offer chatbot building services. But if you want to scale your business, it might be time to switch from a professional service model to something like SaaS or Marketplace.Here are some companies that have made the jump from agencies:Here’s a quick list of some companies that made it. They all started as agencies but after some time figured out how to build a product company.1. How Chatbots and Email Marketing Integration Can Help Your Business2. Why Chatbots could be the next big thing for SMEs3. My Journey into Conversation Design4. Practical NLP for language learningBotsCrew — (https://botscrew.com), started as an agency and then built a chatbot building framework.Botmakers — (https://botmakers.net) used ...

Use Cases of Chatbots — With Real Examples, Application & Features. | by WotNot | Mar, 2021

21Mar

By WotNotNo Comments

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Use Cases of Chatbots — With Real Examples, Application & Features. | by WotNot | Mar, 2021

Did you land on this article while finding an answer to your ‘What are the use cases of chatbots?’ Well, congratulations, you have found the right place, finally!Ten years ago, did you have the vision to think that you can be sitting on your couch and just by tapping your mobile or tablet screen for a couple of times will fetch you a cab right outside your door?Or, could you imagine that you can order your favorite pineapple topped pizza while finishing that document, and even before you are done, the delivery executive will be waving with a broad smile?All this without any verbal communication — not even a lip-sync. And yet, here we are. A boon commonly addressed as a chatbot has made this possible.This article is an attempt to throw some light on some of the best use cases of chatbots...

20Mar

By Vince MagalineNo Comments

6 Money-Making Strategies for 2021

Instagram is its own universe when it comes to how to sell products on Instagram and how to make money from your followers both on and off of the platform. As you’ll see in this article, Instagram isn’t shy at all about its members making money on their platform. In fact, Instagram encourages it, and 81% of consumers say Instagram helps them to research products in order to make buying decisions.So, there isn’t much of a debate whether or not you should try to make money selling on Instagram. Instead, it’s how to sell products on Instagram that marketers and businesses need to be concerned with — and that’s what you’re about to learn.Now, you’ve probably heard of models or celebrities landing massive endorsement deals and earning millions of dollars, simply for inclu...

Best Organic Instagram Growth Strategies to Consistently Drive Targeted Traffic and Engagement in 2021

19Mar

By Mitchell WiewelNo Comments

Best Organic Instagram Growth Strategies to Consistently Drive Targeted Traffic and Engagement in 2021

If you’re still utilizing organic Instagram growth strategies from last year, you may have noticed a decline in your business’ organic reach and engagement. As Instagram continues to evolve, your agency or business must continue to adopt new growth strategies to keep the momentum going. Marketers have been left something to desire with the available Instagram marketing tools. The platform has some unique traits that have made it a bit trickier of a beast to master. For one, up until Feb. 2021, there weren’t many legitimate fully-functional marketing tools for Instagram available. Many were spammy nonsense that usually resulted in a flagged IG account. If that wasn’t discouraging enough, marketers have traditionally struggled to drive link clicks and conversions f...

Beat the bots: the rise of robot recruitment | by Stefan van Tulder | Mar, 2021

18Mar

By Stefan van TulderNo Comments

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Beat the bots: the rise of robot recruitment | by Stefan van Tulder | Mar, 2021

Did you know that LinkedIn already existed way before the likes of Facebook, Instagram, and Snapchat? Despite its age, the career networking platform is far from outdated. Nowadays a staggering 94% of recruiters look at your profile in selecting potential candidates. But most of them are not human, so it seems.The importance of a solid online profile is greater than ever. Your personal LinkedIn page serves as your digital business card and it’s the most used tool for recruiters in the selection process of new candidates. There are strict requirements, and chances are that you have already been rejected by a robot several times. A robot? Yep, you heard that right. Many companies use robo-recruiters in their search for new employees and only 2 percent of job-seekers manage to get the bett...

Best Hashtag Marketing Practices on Instagram for More Targeted Leads in 2021

17Mar

By Mitchell WiewelNo Comments

Best Hashtag Marketing Practices on Instagram for More Targeted Leads in 2021

Hashtag marketing has long been an essential part of many digital marketer’s organic growth strategies for businesses. With 7 out of 10 Instagram hashtags considered “branded”, it has clearly caught the attention of marketers and businesses. And it’s catching on for tangible reasons. Having 1 hashtag on an Instagram post increases engagement up to 12.6%. Hashtag marketing continues to be insanely effective to improve visibility on Twitter as well, and LinkedIn is catching up.If you’re looking for a targeted way to gain more engagement, leads, and conversions without busting your client’s budget, hashtags are the solution. By utilizing and interacting with the trending hashtags for your industry niche or ideal customers, you are exponentially increasing your b...

15Mar

By Vince MagalineNo Comments

How to do a Giveaway on Instagram to Generate Leads & Expand Reach

If you haven’t yet learned how to do a giveaway on Instagram, now is definitely a good time. Running a giveaway or contest on Instagram is one of the best ways to engage new and existing audiences. It’s also one of the best ways to generate a ton of leads and followers, fast!There are some very powerful statistics to back up why you should do a giveaway on Instagram:91% of Instagram posts with over 1,000 comments are related to a giveaway or contest.Contests and giveaways on Instagram receive 3.5X as many “likes” and 64 more comments than the average Instagram post.Instagram accounts that run regular contests grew 70% faster than those who did not.But here’s the bad news: Unfortunately, being the person that has to organize and run a giveaway on Instagram can be a bi...

Generative Adversarial Networks using Unit Selection Synthesis Based Virtual Assistant for the Hindi Language | by Sangramsing Kayte

14Mar

By Sangramsing KayteNo Comments

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Generative Adversarial Networks using Unit Selection Synthesis Based Virtual Assistant for the Hindi Language | by Sangramsing Kayte

The virtual assistant is a software-based program which can perform tasks or particular service for an individual. In the coming era, technology is expected to be simple to use and execute by the end-user. The field of artificial intelligence and mobile technology also helps the visually blind people to overcome their disability and to live a healthy balanced life. Now–a day’s speech recognition made it roots for performing and triggering the various activities in human life. And the English and many other foreign languages have made dominant and remarkable work for the same.The study reveals that companies like Google, Microsoft, Amazon shows its roots for English and other countries languages while for Indian languages is still a matter of research. Hindi is the national language of I...

Why chatbots are the new apps, and why they are not? | by Joanna Trojak | Mar, 2021

14Mar

By Joanna TrojakNo Comments

ai, best chatbot, bots, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbot-design, chatbot-development, chatbots, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, robot chat

Why chatbots are the new apps, and why they are not? | by Joanna Trojak | Mar, 2021

Photo by Kelly Sikkema on UnsplashThree reasons why chatbots are the new apps, and two why they are not, at least not yet.2016 was the year of the chatbots, according to MIT Technological Review and Satya Nadella, CEO of Microsoft, who called the chatbots the new apps.Although chatbots are not the new technology they are used since the 1960s ELIZA right now, they are having a comeback mainly because the NLP understanding is far better and the consumer’s habits changed.Currently, 7.3 billion use a mobile phone. According to Robert Dale, the author of The return of the chatbots:messaging apps are used by more than 2.1 billion people: forty-nine per cent of 18–29 year-olds, thirty-seven per cent of 30–49-year-old and twenty-four per cent of those over 50But why using chatbots when mobile a...

4 Best Instagram Auto Reply Tools to Scale Automated DMs in 2021

13Mar

By Vince MagalineNo Comments

4 Best Instagram Auto Reply Tools to Scale Automated DMs in 2021

The opportunity to scale Instagram DMs (direct messages) and to have more meaningful interactions with your fans on Instagram is enormous. This is especially true for the mega brands, influencers, and D2C brands out there. Instagram auto-reply tools are the solution to some of Instagram’s most glaring gaps for business, as well as the way to capitalize on those opportunities.Just think about all of the comments on your posts, DMs that go unread, or the opportunities you miss to connect with fans that are sharing your brand in their Instagram Stories.However, there has been a problem up until now — the lack of a tool available on Instagram to perform these functions.So, after a few years of Instagram cracking down on certain automation tools in an attempt to make the ...

9 Instagram Stories Best Practices to Grow Your Business

12Mar

By Mitchell WiewelNo Comments

9 Instagram Stories Best Practices to Grow Your Business

What happens on Instagram stays on Instagram… for 24 hours with the transient Snapchat-esque “Stories.” Over 500 million active users are on Stories every day, and your business can capitalize on this largely untapped funnel with Instagram Stories best practices. Surprisingly, many marketers are still struggling to incorporate Stories into a digital marketing sales funnel, flywheel, or whatever your lead gen model is. As many as 55% of marketers aren’t even sure how to add a link to Instagram Stories. That all changed in February 2021. Now you can easily add a link to your Stories, automate responses, and DMs from a single inbox with an Instagram sanctioned tool.That’s right, the Facebook and Instagram powers-at-be have blessed us with Messenger API support.😇...

The Ultimate Crash Course for Best Ways to Follow Up with Customers

11Mar

By Virginia NusseyNo Comments

best chatbot, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, creating chatbots, Customer Support Chat, facebook bot, facebook chatbot, facebook messenger bot, instagram chatbot, robot chat

The Ultimate Crash Course for Best Ways to Follow Up with Customers

If you’re a business owner or operator, you’ve likely thought to some extent (hopefully) about your relationship with your customers and clients. You’ve likely wondered about the best ways to follow up with customers as well as prospective clients. But maybe you’re tired of making follow-up calls to customers. Maybe you’re even wondering, “How do I follow up with a customer on the phone?”This little aspect of “following up” happens to be crucial in running a business successfully. The best ways to follow up with customers has to do with CRM (Customer Relationship Management). But maybe you’re perplexed and it’s daunting when you hear about things like Facebook messenger contact integrations.CRM And How It Relates To Best Ways To Follow Up With Custome...

9 Best Chatbots in the Financial Services Industry | by Haptik | Mar, 2021

10Mar

By HaptikNo Comments

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9 Best Chatbots in the Financial Services Industry | by Haptik | Mar, 2021

As user’s expectations grow, AI is playing an increasingly important role in the financial services industry to keep with the expectations. Many financial companies are experimenting with chatbots both for offering new and better financial services to their customers and for general customer service. The chatbots in the finance industry add significant value to the user experience and cost management budgets. In any business, customer support and satisfaction are fundamental pillars. Hence, it is important to build a strong foundation of these pillars to have a successful business. By incorporating AI chatbots in the finance industry, the chatbots can handle routine requests such as balance inquiry, payment information thereby, reducing the workload of call center employees so that they...

15 Secrets on How To Increase Engagement on Instagram in 2021

10Mar

By Vince MagalineNo Comments

15 Secrets on How To Increase Engagement on Instagram in 2021

Sure, followers are important on Instagram, but it’s still just a vanity metric. However, if you want your Instagram to take off like our CEO Larry Kim’s Instagram account has in the past month, you need to learn how to increase engagement on Instagram. Because at the end of the day, engagement is what makes the Instagram algorithm happy. 🤗The marketing metrics associated with Larry Kim’s Instagram, since implementing the secrets you’re about to learn in this article, are absolutely bonkers: Profile visits are up 255% in the last month.Website Taps are up 249% per month.Thousands of new Instagram followers coming in organically each week.His DM inbox is exploding with messages using the same word over and over 🤷‍♂️Impressions are ...

10 Best Instagram Growth Hacks to Convert Your Followers Into Leads

9Mar

By Larry KimNo Comments

10 Best Instagram Growth Hacks to Convert Your Followers Into Leads

Are you looking for a way to boost Instagram growth? I have found some new and shockingly effective Instagram growth hacks that I am excited to share with you in this article. First, a little about me and why I want you to know about organic Instagram growth.My name is Larry Kim and I am the CEO and Founder of MobileMonkey, an OmniChat® marketing platform for SMS, Facebook Messenger, web chat, and most recently… Instagram direct message (DM) automation.You read it right, DM automation — and it’s totally approved and API-friendly with Facebook and Instagram’s TOS. We’re in cahoots, so-to-speak, as the first chatbot software providers to release fully functional marketing tools for Instagram.Whether it be for a business Instagram or an influencer-based Instagram ac...

AI Insurance Chatbots: No Pain and a Lot of Gain | by Visor.ai | Feb, 2021

8Mar

By Visor.aiNo Comments

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AI Insurance Chatbots: No Pain and a Lot of Gain | by Visor.ai | Feb, 2021

Like so many other industries, Insurance has invested in automation solutions, such as AI Chatbots, to digitalize and improve its services.Learn here in which situations you can use these AI solutions and the benefits of investing in them!More and more talk about companies’ digital transformation and investing in this aspect every day.But what is digital transformation?Digital transformation, as the name implies, is the process of integrating technology solutions into all aspects of a company. In other words, it is the evolution of a company in the digital age to keep up with the technologies that are emerging and their accelerated diffusion in the day-to-day life of society.Why invest in digital transformation?Today, any company that sticks with only traditional interactions, such as f...

Secrets of How To Add a Link To Instagram Stories in 2021

7Mar

By Vince MagalineNo Comments

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Secrets of How To Add a Link To Instagram Stories in 2021

For all of Instagram’s strengths, the platform still presents a number of significant challenges to the business world. Top among these challenges is learning how to use Instagram to drive traffic to your website. The challenge has been so prevalent that more than 55% of marketers don’t even know how to add a link to Instagram Stories, posts, or anywhere other than the link in their Instagram bio, for that matter.That’s all about to change in 2021.Imagine all of the additional traffic you could capture by adding a link to your Instagram Stories? Well, there is one existing way to add a link to an Instagram Story, as well as one brand new and exciting way that we’ll touch on first.For those new to Instagram marketing, you may be asking yourself, “Why are Instagram mar...

6Mar

By Mitchell WiewelNo Comments

What is Instagram Influencer Marketing?

There is a lot of buzz on social media about tips, tricks, and gimmicks for Instagram growth. It’s nice to have some tried and true methods like Instagram influencer marketing to rely on.Advertising relies more and more on engagement and quality interactions with customers. With a solid Instagram influencer marketing strategy, your business or brand can tap into a highly engaged network of over one billion monthly active users. Not to mention that Instagram sees the most average interactions per post per 1,000 followers. 70% of which turn to Instagram for discovering new products. “You don’t need the most followers, you need the most engaged followers.” – Neil PatelThis article will get you started and answer all of your basic Instagram influencer marketing q...

How to Automate and Monetize ONE Marketing Conversation to Create Strategic Chatbot Success, Even if FB Shuts You Down

3Mar

By Mary JohnsonNo Comments

best chatbot, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, robot chat, Uncategorized

How to Automate and Monetize ONE Marketing Conversation to Create Strategic Chatbot Success, Even if FB Shuts You Down

We are all here, because we think conversational marketing and chatbots are amazing, right? I hope you agree with me when I say that it’s NOT the chatbot – the technical thing we build – that is amazing, but WHAT WE PUT IN IT – the conversation. And, if you agree with that, let’s go one step further, in order for what we put in the chatbot – the copy – to convert at a high level, we need to have a strong, successful strategy for the TRANSFORMATION of the other person in the conversation, not us and our business. You’ve heard this quote before, I’m sure… You will get all you want in life, if you help enough other people get what they want. Zig Zigler This is the essence of the success of chatbots through conversational marketing. Unfortunately, most chatbot c...

Why banks need to embrace Conversational AI … quickly … | by smartbots.ai | Mar, 2021

2Mar

By smartbots.aiNo Comments

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Why banks need to embrace Conversational AI … quickly … | by smartbots.ai | Mar, 2021

Hey Bank! Listen! Do me a favor and just get a chatbot to talk to me. Enough of the long waits, unending IVR menu items, and dumb customer support agents-A frustrated bank customerFor customers, dealing with banks once meant visiting the branches, waiting in line and getting the work done. But in this digital age, websites and mobile apps are the go to communication channels between customers and banks. This has made it very easy for banks to reach their customers and have enabled customers to have their financial information at the click of button. This shift in communication channels has led to customers expecting quick, delightful and personalized experiences from the banks.Banks and Financial institutions have always been slow in adopting the latest technology and hence are falling ...

5 NEW Types of Instagram Automated Messages to Scale IG Marketing

2Mar

By Vince MagalineNo Comments

5 NEW Types of Instagram Automated Messages to Scale IG Marketing

Instagram automation tools have been hard to come by. So much so that search engines commonly get the question, “Is Instagram automation dead?” Short answer: Absolutely not. In fact, Instagram automated messages just got a whole lot easier, as well as effective!However, there’s a good reason why this question gets asked frequently: Many Instagram tools with automation features have come and gone over the years. And the DM (direct message) inbox on Instagram is ancient in its usefulness, design, and isn’t scalable without automation tools.But all of that is about to change. Starting in February 2021, MobileMonkey will begin rolling out new Instagram tools for marketers, sales, customer support, and influencers.Watch this recent webinar by Larry Kim to see these new I...

How to Chat on Facebook in 5 Different Ways: The Simple Guide for Marketing Beginners and Pros

28Feb

By Virginia NusseyNo Comments

best chatbot, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, Facebook Messenger Marketing, google chat bots, instagram chatbot, robot chat

How to Chat on Facebook in 5 Different Ways: The Simple Guide for Marketing Beginners and Pros

As a top Facebook Messenger solutions provider for marketers, it is practically our duty to teach the budding digital marketers out there the basics of how to chat on Facebook.Send a message to your friend, colleague, or prospect with the most popular and active chat apps. Make it private, a DM, or group chat, it has never been easier to instantly connect with people, which will make life easier for marketers and business owners.This article is your easy-to-follow guide on how to use the most popular chat apps.After you understand some of the essential Facebook Chat and Messenger features and how to best utilize them, you will enter a whole new world of possibilities.At the end we will wrap it up by exploring how to tie it all together with the game-c...

The Ultimate Guide to Add a Facebook Page to Everything for Businesses

27Feb

By Virginia NusseyNo Comments

best chatbot, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbot wordpress, creating chatbots, facebook bot, facebook chatbot, facebook marketing, facebook messenger bot, instagram chatbot, robot chat

The Ultimate Guide to Add a Facebook Page to Everything for Businesses

Have you been looking for new ways to grow your business? Perhaps you’re thinking, “I should add a Facebook Page for my business” and reach more people. Reach more people, indeed. You will reach 2.7 billion monthly active users (as of Q2 2020). The world is your oyster! There are so many ways to grow your audience and drive sales with a Facebook Page. With 1.3 billion active monthly users on Facebook Messenger (as of November 2020), we keep trying to tell astute marketers, business owners, influencers, dogs, cats… anyone to take advantage of Messenger!In this article, we will cover everything from simply how to initially create and add a Facebook Business Page from your personal profile to how to add your Facebook Page to your website.We will walk you through eac...

Top Chatbot Use Cases / Applications in Business in 2021 | by BotPenguin | Feb, 2021

27Feb

By BotPenguinNo Comments

ai, ai bot, ai chat, ai chatbot, ai-use-cases, best chatbot, chat-bot-use-case, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbot-design, chatbots, conversation with ai, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, robot chat

Top Chatbot Use Cases / Applications in Business in 2021 | by BotPenguin | Feb, 2021

Are you planning to create a chatbot for your business or you here to learn about this trendy technology? Then, you have come to the right place. Today, this blog will tell you about the top chatbot use cases which would help you roll out chatbots at your organization seamlessly.While we were writing about a chatbot, several bots in the market, and numerous details about it, we started noticing and examining the areas where bots added value to businesses, in short, chatbot use cases.There are multiple ways to connect with your audience. But one of the most effective and efficient methods for any business irrespective of its size, nature, or type is “AI-powered chatbot.” In today’s model time, companies improve their customer service game with excellent Chatbot uses.But before moving for...

Setting Up Your Facebook Page Custom URL Like a BOSS

26Feb

By Virginia NusseyNo Comments

best chatbot, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, creating chatbots, facebook bot, facebook chatbot, facebook marketing, facebook messenger bot, instagram chatbot, robot chat

Setting Up Your Facebook Page Custom URL Like a BOSS

Now that you’ve successfully set up your Facebook Business page, you might be wondering how to set up a Facebook page custom URL. Our simple steps below will solve all of your “how do I get a custom URL for my Facebook page?” questions and help you create a killer custom URL to increase your traffic and following.It takes a lot of time to create a beautiful and insightful Facebook Business page, and it only makes sense that you would want your Facebook page URL to sing as well. That’s why they call it a Facebook vanity URL, after all.Facebook is a fantastic avenue (with 2.7 billion monthly active users!) that will help you double-down on your marketing efforts, giving you the ability to do things like boost Facebook video views and successfully utilize your F...

50 Best Marketing Books for Beginners in 2021

25Feb

By Virginia NusseyNo Comments

50 Best Marketing Books for Beginners in 2021

If you’re looking for the best marketing books for beginners in 2021, bookmark this article now, because we’ve got a list of 50 to get you started. Did you know that most CEOs read approximately 60 books a year? That’s about 4-5 books a month. Yet, according to the Pew Research Center, the average person in the United States reads 12 books a year. Why are leaders and executives reading exponentially more? Because they’re the ones who are spearheading the path for their organizations. Reading not only inspires and enlightens people from all walks of life, but also provides a foundation for innovation by learning from other cultures, societies, and perspectives on a myriad of issues and industries.Become a life-long learner, and you’re not only keeping your bra...

Sport Chatbots-A Step Towards Smarter Event Management | by KLoBot — the Best AI-Chatbot builder platform | Feb, 2021

22Feb

By KLoBot — the Best AI-Chatbot builder platformNo Comments

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Sport Chatbots-A Step Towards Smarter Event Management | by KLoBot — the Best AI-Chatbot builder platform | Feb, 2021

The Sports industry revolutionized with the advancement of smart and connected stadiums drawing fans from their homes to the sporting arena. Offering hyper-personalized and enhanced live experiences to fans during the entire event has compelled the sports event industry to adopt advanced technologies.Although technology is eliminating a lot of redundant manual tasks, it is also facilitating growth for exciting ideas such as chatbots.Chatbots have evolved from simple assistance providing software to sophisticated solutions for enhancing operational management. While relatively new, chatbots have become a critical part of organizing and managing sporting events.Chatbots powered by AI are considered as useful tools for several sports event organizers to handle queries and interact with fan...

Clubhouse Invite and More: A Non-Definitive Guide | by Ipervox | Feb, 2021

21Feb

By IpervoxNo Comments

ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, Clubhouse, conversation with ai, conversational-ui, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, google chat bots, robot chat, social-media, voice-assistant, voice-first

Clubhouse Invite and More: A Non-Definitive Guide | by Ipervox | Feb, 2021

The year 2020 has been a rough one, but this hasn’t stopped new ideas from emerging and making their way. Especially when talking about new social networks and connectivity tools. The same applies to the new social media developed by Silicon Valley entrepreneur P. Davison and ex-Google employee R. Seth.This brand new social media platform, Clubhouse, wants to change the way people talk. Rather than share text, users can openly communicate by sharing voice recordings. Company founders believe that Clubhouse will allow people everywhere to be more open. They will be able to tell stories, develop ideas, and meet new friends.New types of social platforms seem to appear every day. This one is different, though. Instead of text posts, users share audio clips.In this social network, real-time ...

20Feb

By Mitchell WiewelNo Comments

best chatbot, Brand Marketing, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, google chat bots, instagram chatbot, robot chat

30 Best Digital Marketers to Follow in 2021

Digital marketing has become its own niche for influencers, with many marketers achieving near rockstar status and cult followings. With so many mavens, influencers, and gurus out there, where do you go for trustworthy tips of the trade? Who are the best digital marketers to follow in 2021? “There are so many gurus and experts who talk about how to do marketing. It’s kind of a joke. Of course, no one’s intentionally trying to create bad quality stuff, yet most of the efforts that we spend as marketers go nowhere.” – Larry Kim, WordStream founder, and MobileMonkey CEOThe digital marketing landscape is a rollercoaster of constant change. Following industry leaders on social media is the best way to keep track of new trends or opportunities. The best digital markete...

How To Use WhatsApp Marketing Messages for Business in 2021

18Feb

By Vince MagalineNo Comments

How To Use WhatsApp Marketing Messages for Business in 2021

The desire to send WhatsApp marketing messages in bulk has been strong across the business world for years. WhatsApp, the SMS-based service, is by far the most used messaging app in the world. With over 2 billion monthly active users, more than 60 billion messages are sent through WhatsApp every single day.According to Nielsen’s Facebook Messaging Survey, 67% of mobile messaging app users said they expect to use chat more for communicating with businesses over the next two years. What’s more, 53% of respondents say they’re more likely to shop with a business they can message directly.Clearly, the opportunity to get your brand’s message in front of millions of potential customers on WhatsApp is enormous. However, even with the WhatsApp business app, the platform is still ...

All of the Ways to Access Facebook Messenger and Engage More Customers

17Feb

By Virginia NusseyNo Comments

All of the Ways to Access Facebook Messenger and Engage More Customers

Whether you have a Facebook account or not, you want to access Facebook Messenger to reach the 1.3 billion active monthly users, don’t you? If you are a business owner or involved in any sort of sales, Facebook Messenger is a massive online sales channel to directly reach and engage with any target audience. That all sounds great, but what if you don’t have or want a Facebook Business Page?There are a lot of reasons to want to access Facebook Messenger via alternative routes. There are also a lot of different ways to access Facebook Messenger. Some people prefer using the Facebook Messenger desktop app to chat. In contrast, others want nothing to do with Facebook and choose to use Messenger solo on their phone (yes, there is a way to access the Facebook Messe...

12 Reasons Why Chatbot Works For Businesses | by Pranay Rathod | Feb, 2021

17Feb

By Pranay RathodNo Comments

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12 Reasons Why Chatbot Works For Businesses | by Pranay Rathod | Feb, 2021

Programmed to interact with your customers and provide answers to the questions they are looking for without needing any kind of human help are called chatbots.Chatbots are artificially intelligent and can process natural language to respond to users in a more humane way. This has been one of the primary reasons why most businesses across the globe are implementing chatbots.By giving a great customer experience chatbots are slowly replacing the human force behind customer support and success and as time proceeds they will become better.Gartner predicted in 2011 that “By 2020 customers will manage 85% of their relationship with the enterprise without interacting with a human”, the year 2020 has also been called the year of chatbots.Check out these chatbot statistics to make it more belie...

7 Steps for Building a Facebook Business Page + Additional Tips

16Feb

By Virginia NusseyNo Comments

7 Steps for Building a Facebook Business Page + Additional Tips

Facebook has over 2.7 billion monthly active users, which means, by any standards, there is no better place for you to reach your target customers. A Facebook Business Page allows you to cost-effectively advertise your products and services without spending money on traditional advertising methods that offer very little data about your campaign’s success. This article will discuss why a Facebook Business Page is essential for your business and how you can get started in the following ways:Intro/FAQThe Benefits of a Facebook Business PageHow to Build a Facebook Business PageMobileMonkey can help you leverage your Facebook business page to reach the 1.6 billion people using Messenger every single day to act as one of your most important marketin...

Why Chatbots could be the next big thing for SMEs | by Zhao Hainan | Feb, 2021

13Feb

By Zhao HainanNo Comments

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Why Chatbots could be the next big thing for SMEs | by Zhao Hainan | Feb, 2021

It’s hard for SMEs to compete with big tech companies with limited resources nowadays. Whenever you build an app, you need to craft the web version, an Android app, and an iOS equivalent. You probably need a UX designer and a few developers with different skillsets to work on the different platforms. It’s slow and expensive.And worst of all, your app is doomed from the beginning. People now already have hundreds of apps installed on their mobile phones. And human brains can only remember the last 7 apps they used. Your app will probably be hidden in some folders and be forgotten forever if not uninstalled.That’s why we created a chatbot to replace the traditional app. And it solves a few problems all at once.One app rules them allA chatbot is basically an app that you can interact with ...

How to Transfer Facebook Page Ownership: A Facebook Page Owner’s Manual

13Feb

By Virginia NusseyNo Comments

best chatbot, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, creating chatbots, facebook bot, facebook chatbot, facebook marketing, facebook messenger bot, robot chat

How to Transfer Facebook Page Ownership: A Facebook Page Owner’s Manual

After laboring all of those long days and late nights, it’s time to transfer Facebook Page ownership. If you truly love something, you have to set it free. But how do you transfer Facebook Page ownership the correct way? Thankfully, this is a straightforward task compared to some of Facebook’s notoriously elusive support and troubleshooting.You don’t have to be like that. Instead, you can empower your company to be helpdesk ninjas with a multi-channel customer support chatbot for troubleshooting, FAQs, lead gen, and more with MobileMonkey. Reasons To Transfer Facebook Page OwnershipIf you are an agency, you have probably created a Facebook Page or two for clients. This is a common scenario and necessarily lends itself to transfer Facebook Page ow...

10 Secrets to Build a Clubhouse App Lead Generation Funnel

11Feb

By Larry KimNo Comments

10 Secrets to Build a Clubhouse App Lead Generation Funnel

Holy crap folks, I just got 10,714 leads from the new Clubhouse app — practically in my sleep! There’s a lot of hype around Clubhouse, and I’m starting to believe it now that I’ve discovered the secrets to building a Clubhouse app lead generation funnel.I’ve only been engaging on Clubhouse for a few weeks now, but the results have been pretty amazing. It’s hard for me to even believe, but by using the Clubhouse lead generation funnel, my reach on Instagram has almost quadrupled!Wait, what? Instagram? Don’t worry, this will all make sense in just a minute. And I assure you, this is by far the best way to build a lead generation funnel from your engagement on the Clubhouse social app.But (yes, there’s a but)…here’s the problem:It’s not as easy to build a ma...

Create a Chatbot using Rasa. With more than 2 million downloads… | by Steadforce | Feb, 2021

11Feb

By SteadforceNo Comments

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Create a Chatbot using Rasa. With more than 2 million downloads… | by Steadforce | Feb, 2021

With more than 2 million downloads, Rasa is an increasingly relevant open-source framework for the creation of conversation assistants. A Rasa conversation assistant can be provided to users as a chatbot via Facebook Messenger or Slack. It is also possible to publish the assistant as Alexa Skill. Rasa offers both the possibility to implement an assistant without any programming knowledge and to adapt the functional range of the framework to the respective needs via implementing extensions in Python. This article gives an overview of how Rasa makes it possible to easily create assistants. For this purpose, we create a chatbot, which can answer simple questions about its creators. The project is available at https://github.com/Steadforce/rasa-basic-tutorial. An exemplary dialogue that we ...

How to Get Live Chat on Your Site in 5 Min with 10 Free Live Chat Support Tools

10Feb

By Virginia NusseyNo Comments

How to Get Live Chat on Your Site in 5 Min with 10 Free Live Chat Support Tools

Do you remember waiting in a queue for 30 minutes on a web live chat? Those days are long gone, thanks to chatbots. Prospects and customers don’t want to wait and will turn elsewhere if they are put on hold. Chatbots with a live chat takeover option is the quickest way to a better customer experience. Every business relies on great customer service. With 48% of customers preferring live chat with a business versus email, phone, or other methods, there should be no debating to get live chat on your site. Let’s say you have a brick-and-mortar retail store. You want someone to approach new customers and greet them, asking if they need help finding anything, and hopefully encourage or assist a sale. Websites are becoming more important than any physical storefront....

9Feb

By Virginia NusseyNo Comments

best chatbot, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, creating chatbots, Facebook Ads, facebook bot, facebook chatbot, facebook messenger bot, robot chat

Facebook Ad Reporting In 4 Easy Steps

Every marketer can relate to going to great lengths to prove ROI on social media. Which almost always involves Facebook Ad reporting.More likes, more followers, and big fancy #s for reach, engagement, and clicks. We’re good here, right? Not quite. Facebook Ad reporting is your golden ticket to proving real value that aligns with your client’s KPIs.It’s easy to feel lost in the Facebook Business Manager maze. Facebook Ads Manager has a few templates but you want to look pro and provide meaningful Facebook Analytics for clients. In this article, I’m going to walk you through some of the most meaningful metrics followed by how to wrap them into an easy-to-use and automatically scheduled ROI report in 4 easy steps.Choose the most impactful metrics for you...

Step-by-Step Guide for Chatbot Conversation Design

7Feb

By Virginia NusseyNo Comments

best chatbot, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbots, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, google chat bots, instagram chatbot, robot chat

Step-by-Step Guide for Chatbot Conversation Design

So you’ve probably heard the news that you’re being replaced by a chatbot. Good!Now you have more time to do other important things, like chatbot conversation design. Why should you care? Obviously, chatbot marketing is a MASSIVE growth opportunity, with no signs of slowing down. Zuckerberg himself has said that messaging is the foundation of Facebook’s future. If Facebook’s Instagram, WhatsApp, and Messenger integration wasn’t a clue, you should be paying attention to chat messaging apps.What Is Conversational Design?Chatbot conversation design is a way to guide the chatbot interaction using anticipatory and suggestive questions and answers. The best practice for this is to use a chatbot with a live operator takeover option to supplement ...

How to Add Team Members to Facebook Page, Manage Roles, and More

6Feb

By Virginia NusseyNo Comments

best chatbot, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, creating chatbots, facebook bot, facebook chatbot, facebook marketing, facebook messenger bot, robot chat

How to Add Team Members to Facebook Page, Manage Roles, and More

At some point, your business will need this essential guide to add team members to your Facebook page. If you want to manage your Facebook Business Page entirely by yourself, you are in for an unpleasant surprise. However, if you are a sane business owner, then you will inevitably want to invite a few social media marketing experts or your nephew (or grandchild? Maybe you should have them read this) to help you out. Facebook has an elaborate system of user permissions and access roles within Facebook Business Manager for your hired help. You can limit one person’s access to only manage Facebook ad spend, and another to only view analytics and reporting. Even if you need to add an admin to your Facebook page, nobody will ever need your password. It’s less ...

4Feb

By Vince MagalineNo Comments

10 Text Marketing Tips & Best Practices

It was bound to happen. I made some SMS marketing mistakes being overly aggressive and pushing the boundaries of text message marketing.Why was it “bound to happen”? Well, over the years, I’ve been known to burn marketing channels faster than Usain Bolt runs the 100-meter dash 🏃💨. And when it comes to marketing in general, I tend to subscribe to the “Unless you’re breaking stuff, you’re not moving fast enough” philosophy.So, what happened?Ultimately, our SMS number was reported one too many times and we needed to change up our game plan. But here’s the good news…I’ve learned a ton about SMS marketing over the years and I’m about to share the “Do’s and Don’ts” with you. I don’t want you to make the same mistakes that I did.Also, if you’re cu...

What Can We Expect From Conversational AI In 2021 | by Adrian Thompson | Dec, 2020

1Feb

By Adrian ThompsonNo Comments

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What Can We Expect From Conversational AI In 2021 | by Adrian Thompson | Dec, 2020

Yes we are going to see continued growth in conversational AI in 2021. It’s predicted that 1.4 billion people will use chatbots on a regular basis with $5 billion projected to be invested in chatbots by 2021. Voice assistant use will also grow. The use of voice assistants is expected to triple by 2023 (juniper research) and 50% of businesses will spend more on conversational than mobile in 2021.For retail and e-commerce firms, conversational commerce, which is e-commerce transactions made by conversational methods such as texting and messaging, is generating waves. C-commerce not only allows brands to better serve their client base, but it’s opening up doors to new customers as well. A report made by Facebook states that 40% of global respondents said that c-commerce was their first int...

Happy Alexa, Sad Alexa…. In November 2020, Amazon Alexa added… | by Alex Kintzer | Jan, 2021

31Jan

By Alex KintzerNo Comments

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Happy Alexa, Sad Alexa…. In November 2020, Amazon Alexa added… | by Alex Kintzer | Jan, 2021

In November 2020, Amazon Alexa added more new speech presets (“musical” and “conversational”) to their “Excited/Disappointed” Speech Synthesis Markup Language (SSML) presets debuted in November 2019.* Although Alexa does provide examples of the code for each preset, they are still pretty vague (good internal coding) so from an audio/neuroscience view, I was interested in what made the voices sonically different and how that compared to current literature on acoustic characteristics of language and emotional prosody, using the examples from their website.*I am a student and not affiliated with Amazon. All sounds, code and news are publicly available.With the original and new audio examples hard-panned L and R respectively, I was able to use Blue Cat Audio’s Freqanalyst Logic Pro X Plug-i...

Case Study | myTEXT. App with chatbot as reading companion… | by Stefanie | Jan, 2021

31Jan

By StefanieNo Comments

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Case Study | myTEXT. App with chatbot as reading companion… | by Stefanie | Jan, 2021

App with chatbot as reading companion for delinquent teenagersTime: September to December 2020Tasks: User research, experience strategy, information architecture, interaction designTools: AdobeXD, Notion, MiroTeam:Martin — Product managerRamona — Product ManagerChristine — UX/UI Designer (LinkedIn)How might we help teenagers finish their reading assignment with the least possible effort, while also igniting the joy of reading in them?In this project I worked for KonTEXT, a reading project for delinquent teenagers. Teens who are sentenced to reading a certain number of pages come to KonTEXT for supervision and guidance. They regularly meet with mentors who reflect with them on the book they read and on their lives. However, many teenagers struggle to finish their reading assignment. Ther...

Facebook Shares 100-Language Translation Model, First Without English Reliance | by Tapaan Chauhan | Jan, 2021

30Jan

By Tapaan ChauhanNo Comments

ai, artificial-intelligence, best chatbot, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, creating chatbots, facebook, facebook bot, facebook chatbot, facebook messenger bot, Google, nlp, robot chat

Facebook Shares 100-Language Translation Model, First Without English Reliance | by Tapaan Chauhan | Jan, 2021

M2M-100 can mostly perform so well because of the sheer number and assortment of language interpretations it prepared during advancement.Facebook utilized 2,200 sets of dialects to make the new model, a variety of 7.5 billion sentences incorporating most significant dialects, and a few that are not as broadly spoken.Generally, interpretation models are planned around a model for every language, with English going about as a center ground. In general, that will make the interpretation less exact, as any individual who has utilized an online interpreter to send a sentence into a few dialects and afterward back to its unique can validate. Facebook went for a multilingual machine interpretation (MMT) model, all things being equal, one that measures the dialects and deciphers legitimately.Fa...

Alexa gains support for location-based reminders and routines | by Tapaan Chauhan | Jan, 2021

30Jan

By Tapaan ChauhanNo Comments

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Alexa gains support for location-based reminders and routines | by Tapaan Chauhan | Jan, 2021

Alexa schedules dispatched as explicit arrangements of activities made by Amazon. They’ve gotten more adaptable from that point forward, adding outsider abilities as alternatives before the end of last year and making those custom schedules of exercises and special orders sharable a couple of months prior. The new component takes that adaptability to the following level by letting clients alter Alexa’s moves at an automatic level. The conceivable outcomes are as broad as any order you want to give Alexa, from working smart home gadgets to making quips when you prepare for bed. The activities can be added when clients set up a daily practice in the Alexa application.Timetable alarms and other updates are additionally more customized with the update. Various individuals can share a solita...

How to Send Lead Notifications to Slack from WebChat, Messenger & SMS

29Jan

By Vince MagalineNo Comments

How to Send Lead Notifications to Slack from WebChat, Messenger & SMS

Ever want to send notifications of leads, sales, quote requests, or something similar to one of your Slack channels?Well, did you know that after 5 minutes from when a lead comes in, the odds of making a sale drop by 80%? Notifications can help with that, especially when they come through to Slack in real-time.If you’re a digital marketer, it’s important to see the results of your hard work and having the ability to share that with others in real-time, such as your executive team. Or maybe you’re an agency and could use the insights. For those reasons and many others, one of the most popular MobileMonkey integrations is with Slack.Today I’m going to show you how to send lead notifications from MobileMonkey into a Slack channel, where you and your teams can view a...

UX Design Resources | Tools for Voice & Conversation Design | by Chelsea Case | Jan, 2021

28Jan

By Chelsea CaseNo Comments

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UX Design Resources | Tools for Voice & Conversation Design | by Chelsea Case | Jan, 2021

Voice User Experience and Conversational Design are two of the fields I have found especially interesting while learning about UX Design. They have often been described as the next frontier in user experience design and leave ample space for experimentation. Before talking about tools and tricks, let’s talk about how these two areas are different.Voice UI DesignVoice interface design uses speech recognition to allow users to engage with technology using voice commands. As the world becomes increasingly fast-paced and information-dense, voice technologies are challenging the dominance of the graphical user interface and can make the experience much smoother. (Definition via UXPin)Conversation DesignConversation Design is the process of designing a natural, two-way interaction between a u...

Language Translation with Transformers in PyTorch | by Deep Gan Team | Jan, 2021

28Jan

By Deep Gan TeamNo Comments

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Language Translation with Transformers in PyTorch | by Deep Gan Team | Jan, 2021

Mike Wang, John Inacay, and Wiley Wang (All authors contributed equally)If you’ve been using online translation services, you may have noticed that the translation quality has significantly improved in recent years. Since it was introduced in 2017, the Transformer deep learning model has rapidly replaced the recurrent neural network (RNN) model as the model of choice in natural language processing tasks. However, Transformer models, like OpenAI’s Generative Pre-trained Transformer (GPT) and Google’s Bidirectional Encoder Representations from Transformers (BERT) models, have quickly replaced RNNs as the network architecture of choice for Natural Language Processing (NLP). With the Transformer’s parallelization ability and the utilization of modern computing power, these models are big an...

How US legal firms can and must compete with robo-lawyer services | by Chris Knight | Jan, 2021

27Jan

By Chris KnightNo Comments

ai, artificial-intelligence, best chatbot, bots, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbots, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, legaltech, robot chat

How US legal firms can and must compete with robo-lawyer services | by Chris Knight | Jan, 2021

Most US legal firms, like their European counterparts, are steeped in tradition. Even newer firms formed by eager law graduates have their education rooted in similar structures. As legal journals and business magazines impress on the need to modernize and digitize how we work, the external threats to legal firms are growing, but how do we address them?Automated legal services like chatbots and form creators are a threat to the legal profession, or they can be viewed as a challenge to be met. As was the case with iTunes and Spotify for music and Amazon for retail, some tivals adapted to face a new market reality, others folded or sold up, or were driven into a particular niche, while more startups arrived to compete. Whatever the market, there are plenty of ways to survive and thrive as...

20 Key Facebook Best Practices For Business In 2021

27Jan

By Virginia NusseyNo Comments

20 Key Facebook Best Practices For Business In 2021

In 2004, Facebook was just a 19-year-old’s fun idea for college students. Today, it’s safe to say that Facebook is the most popular and well known online platform. Zuckerberg is pretty well known too. It’s not just for the kids either (we turned that corner a long time ago). With over 2.7 billion monthly active users, people of all demographics and professions are engaging on Facebook. Facebook, Then And NowFacebook was the first social media platform to consider launching ads, and that was revolutionary. Today, Facebook ads have become a yardstick on other social platform’s ad algorithms. Facebook has since been a powerful tool for businesses of all sorts. And if your business depends on Facebook in any capacity (it probably does), then you owe it to...

How to get started with Conversational AI | by Humley Ltd | Jan, 2021

26Jan

By Humley LtdNo Comments

How to get started with Conversational AI | by Humley Ltd | Jan, 2021

Conversational AI has been on the radar for many organisations over the last few years. The challenges of the pandemic have brought the technology to the forefront of many businesses’ priority investment lists because of its ability to provide connectivity and on demand support. In fact, industry analysts Markets and Markets predict that by 2025 the Conversational AI industry will grow from $4.8 billion in 2020 to $13.9 billion in 2025.With such demand, it is important for organisations to understand what exactly Conversational AI is and how to implement it to achieve transformative efficiencies and the outcomes desired.Chatbots have been around since the early 1960s, getting slightly more sophisticated as the decades rolled on, but only as proof points of what was to come downstream. B...

How to Get Help from Facebook Ads Customer Service

26Jan

By Virginia NusseyNo Comments

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How to Get Help from Facebook Ads Customer Service

If you have ever used Facebook Ads, chances are you will need or have looked for help from Facebook Ads customer service.However, it’s not exactly clear how to go about speaking to an actual Facebook representative. A real-life person? They do exist! Well then, where do you turn for your Facebook Ads customer service? Live Chat With Facebook Chat SupportIf you’re not one of the lucky ones with a Facebook Ads rep assigned to your account, then you’ve probably run into a bunch of run-around answers on how to speak to a human at Facebook Ads. Facebook Ads are problematic, and you’re bound to have some questions come up. Perhaps you are having pixel problems, billing issues, outrageous metrics, or ad delivery issues. Whatever your issues are, contacting Faceb...

IVR Deflection vs Conversational IVR: How to Improve Customer Satisfaction | by Haptik | Jan, 2021

25Jan

By HaptikNo Comments

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IVR Deflection vs Conversational IVR: How to Improve Customer Satisfaction | by Haptik | Jan, 2021

Interactive Voice Response (IVR) is a ubiquitous yet disliked tool for customer service. While businesses adopted them to respond to customer queries and calls effectively and reduce support costs, it created massive resentment among customers. This dissatisfaction reached a point where a large US telecom carrier decided to do away with IVR altogether and allow customers to contact human agents directly. While IVR helped organizations achieve efficiencies to some extent along with reduced cost per call, customers found the impersonal interactions to be less than satisfactory.IVR Is Transforming To Be More RelevantDespite the shortcomings of IVR, it is not going away. Instead, it is undergoing a transformation to provide better ways to serve customers. Primary among the changes is the ri...

How to Tag a Business on Facebook: The Art of Tagging on Facebook, the Complete Guide

24Jan

By Virginia NusseyNo Comments

How to Tag a Business on Facebook: The Art of Tagging on Facebook, the Complete Guide

Most of us know that you can tag a business on Instagram and other “tag friendly” platforms. But, can you tag a business on Facebook? If so, how do you tag a business on Facebook?There are as many ways to use Facebook for Business as there are to catch a monkey in the jungle. We could write a novel about either (“How to Catch a Monkey in the Jungle”…not bad!) But that’s not why you are here. You are probably wondering why you can’t tag a business on Facebook, whether it’s your page or another business page on Facebook. Or perhaps you are wondering, what the heck is a tag anyway?We have you covered! The illustrious Facebook tag is no longer for the select few — but for all businesses, marketers, and ordinary people to enjoy freely. Here’s what you’ll l...

Announcing: Real time collaboration, Testing, Instragram and more

24Jan

By Vittorio BanfiNo Comments

Announcements, best chatbot, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, google chat bots, instagram chatbot, robot chat

Announcing: Real time collaboration, Testing, Instragram and more

A very busy January for the Botsociety team! We released a bunch of new features, tutorials, support for Instagram, Slack, MS Teams and Google Chat, and more workshops.Real-time collaborationJust like as you would expect: Collaborate in real-time with other users on the same design. No more being locked out! Also works with users who do not have edit access, and even if someone does not have a Botsociety account. Just send them your URL, or use the Share button.Test with real humans: Prototype modeWe released prototype mode! It allows anyone to try out your design, type what they want and give you feedback. You can then review this data and add it to your design, discard it or use it to create new flows. Best of all, it’s free!InstagramYou can now design Instagram chat interactions on ...

8 Important Reasons Your Next Therapist May Be a Mental Health Chatbot | by Stephanie Vautour | Jan, 2021

23Jan

By Stephanie VautourNo Comments

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8 Important Reasons Your Next Therapist May Be a Mental Health Chatbot | by Stephanie Vautour | Jan, 2021

As more and more of our lives shift into the online realm, so have many of the services that we use regularly. This includes mental health services and therapy.The need for mental health support is reaching all-time highs for many reasons:Mental health stigma is diminishingEmployers are realizing mental health is an essential part of productivityPeople are experiencing unprecedented levels of stress and worry worldwideWhile demand is at an all-time high for mental health support, access can be full of barriers. An opportunity is emerging though, and it involves embracing AI as an integral part of the therapy process.Counsellors have a heavy load of patients, and finding a counsellor in the first place can be challenging. Barriers to access include:Limited availabilityAffordabilityInsuff...

10 Marketing Agency Trends You Should Know About in 2021

23Jan

By Virginia NusseyNo Comments

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10 Marketing Agency Trends You Should Know About in 2021

Marketing agency trends haven’t exactly played out as expected recently. We are living in interesting times… and marketers are eagerly looking for bright and shiny promises in 2021.We all are — in any given industry. A lot of what made sense in digital marketing last year is already irrelevant today. Let’s take stock, check our current stash of marketing tricks that we’re still using, and then look ahead to the top 10 marketing agency trends you should know about in 2021. What Are The Current Trends In Marketing?It’s important to be aware of the current top marketing trends to better decide if some upcoming trends are worth investing in or ignoring. This is one of the fastest-changing industries and if you’re not moving quicker than a spider monkey — you’...

How Social Bots are ruining the internet | by ELMARDINI | Jan, 2021

22Jan

By ELMARDININo Comments

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How Social Bots are ruining the internet | by ELMARDINI | Jan, 2021

Social bots are computer programs that use fake profiles to spread masses of pre-written posts on social media. This often involves misinformation.There is now talk of a “bot epidemic” on Twitter. A quarter of all tweets on climate change and half of all Twitter profiles that comment on Corona are said to be controlled by bots.One of the ways these bots can be identified is that they often just forward content instead of making posts themselves. But a new AI-based software could soon change that.The GPT-3 program calculates word sequences based on their probability. For example, it can create songs or propaganda tweets from given words.Although AI bots can hardly keep up in real discourse, IT security expert Bruce Schneier believes that many forums will soon be dominated by bots debatin...

How to Send Lead Data to Google Sheets from WebChat, Messenger & SMS

21Jan

By Vince MagalineNo Comments

How to Send Lead Data to Google Sheets from WebChat, Messenger & SMS

When you have automated messaging working night and day across your website, Facebook, Instagram, and SMS text messaging — you end up collecting a ton of valuable data for growing your business.And where better to store, organize, and distribute that data, than in the spreadsheets so many of us are used to using every day?That’s why one of the most popular MobileMonkey integrations is with Google Sheets.Today I’m going to show you how to send your MobileMonkey customer or prospect data into a spreadsheet where your team can view and act on it. Experience it yourself by chatting with the website chat on this page, or chatting with us in Messenger here.The MobileMonkey + Google Sheets integration is guaranteed to save time across your marketing, sales, and cust...

The Renaissance of Conversational AI | by Aion Digital | Jan, 2021

20Jan

By Aion DigitalNo Comments

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The Renaissance of Conversational AI | by Aion Digital | Jan, 2021

By Sheraz Sharif, Head of Data and Cyber Security at Aion DigitalCustomer support is one of the most essential areas to respond to your consumer needs, address their concerns, build community, relationships, and loyalty around the business brand. Just like everything else, customer support was directly struck by Covid-19 because of its operating model.For most establishments, customer support is still primarily managed through manual means, it requires human interaction which means high cost and inconsistent results. However, customers need for immediate results are growing more with each day. As per estimates, 65% of consumers still utilize call center channels to connect for inquires. Another interesting stat is that nearly 50% of consumers expect a response on questions or complaints...

How To Build an Email List With Live Web Chat and Automated Messaging

19Jan

By Vince MagalineNo Comments

best chatbot, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, Growth Marketing, robot chat

How To Build an Email List With Live Web Chat and Automated Messaging

I learned the basics of how to build an email list from scratch some time ago. But it wasn’t until I needed to know how to build an email list before launching a new product that I learned how to build an email list with a website chatbot.Using a website form to collect emails usually results in a conversion rate between 1% to 10%, and the average website conversion rate is roughly 4%.However, with a chatbot, your email capture conversion rate can skyrocket. In fact, the website chatbot I’m about to show you increased our website conversion rate by over 100%.And this is why we love digital marketing, right? Because there’s always a better way to do what’s already been done thousands of times already. So, what’s the secret to building a live chat widget that’s g...

IBM Watson Assistant provides better intent classification than other commercial products according to published study | by Nicolo Cosimo Albanese | Jan, 2021

17Jan

By Nicolo Cosimo AlbaneseNo Comments

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IBM Watson Assistant provides better intent classification than other commercial products according to published study | by Nicolo Cosimo Albanese | Jan, 2021

And how the better performances of IBM Watson Assistant tackle the most common pain points in the adoption of a conversational solutionPhoto by Alex Knight on UnsplashToday, virtual assistants (or chatbots) represent a globally recognised booming trend:With regards to chatbots, which are in many ways the most recognisable form of AI, 80% of sales and marketing leaders say they already use these in their CX or plan to do so by 2020¹.25 percent of customer service operations will use virtual customer assistants by 2020².By 2025, customer service organizations that embed AI in their multichannel customer engagement platform will elevate operational efficiency by 25%³.It is clear that chatbots are here to stay.Their limitless potential in terms of business versatility — is there any busines...

50 Facebook for Business Tips to Create Profit-Boosting Value from Your Facebook Business Page in 2021

16Jan

By Virginia NusseyNo Comments

50 Facebook for Business Tips to Create Profit-Boosting Value from Your Facebook Business Page in 2021

Every business will benefit from our list of 50 Facebook for Business tips. Facebook is still the behemoth gorilla of social platforms.You can’t shake a banana at over 2 billion monthly and 1 billion daily active users!Don’t forget about Facebook’s super-secret marketing mojo tool, Facebook Messenger, which alone has 1.3 billion active monthly users (as of November 2020).Facebook Messenger is likely to outpace active users on Facebook itself as social trends continue to favor messaging. So how do you tap into the powerhouse that is Facebook?We’re going to walk you through exactly how to rub the magic Facebook lamp to fulfill all of your Facebook for business tips wishes. Your Facebook Business Page is arguably more important than your brick-and-mortar (if y...

How intelligent and automated conversational systems are driving B2C revenue and growth. | by Ori | Jan, 2021

16Jan

By OriNo Comments

best chatbot, bots, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbots, conversational-ui, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, google chat bots, machine-learning, Marketing, robot chat

How intelligent and automated conversational systems are driving B2C revenue and growth. | by Ori | Jan, 2021

And how your business can tap into this potential 10X revenue multiplier.Accelerate Sales, Retention, Customer Loyalty through Conversations.If you thought it was just about chatbots and cognitive virtual assistants, you’ve been holding off a potentially 10X revenue multiplier under the hood.Read on to know more about how conversational marketing can massively accelerate your automated conversions.So, what is conversational marketing?Photo by Headway on UnsplashConversational marketing is the art of giving your users the information they need to buy your product, as relevant and crisp answers to all the questions they may already have about your product. When executed well, conversational marketing has been known to deliver upwards of 100% revenue growth from digital channels, making it...

How To Link Ads to Messenger Chat Dialogues To Boost Lead Generation

15Jan

By Vince MagalineNo Comments

How To Link Ads to Messenger Chat Dialogues To Boost Lead Generation

Most of, or all of your Facebook ad traffic, redirects to landing pages, right? Well, there’s a “cooler” option that digital marketing pros are having more success with 😎. And that’s the topic of discussion in this article: How to link ads to Messenger chatbot dialogues. The concept is simple, instead of doing what everyone else is doing, send Facebook ad traffic to a fun and engaging chatbot dialogue that has a 100% conversion rate. Wait, what? 100% conversion rate? Yes, you read that right, and let me explain a bit further. No, I’m not promising that 100% of people that click on your ads will buy your product. If I could do that, then I’d be giving Elon a run for his money. However, you will capture the contact information of every person that clicks on Fac...

Can A Local Government Chatbot Help Communication With Constituents? | by Stephanie Vautour | Jan, 2021

15Jan

By Stephanie VautourNo Comments

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Can A Local Government Chatbot Help Communication With Constituents? | by Stephanie Vautour | Jan, 2021

If you’ve ever talked to people who work in a 311 call centre for a city or at the city administration office, you’ll probably have heard at least a few of the most commonly asked questions that they answer every single day. Often, the questions and the answers are simple and relatively quick. Even if each call is only three minutes long, if the same query is answered 30 times in a day, that’s 1.5 hours spent on saying, “Yes, after the holiday weekend, waste pickup services will return to normal schedule.”Imagine how much better city representatives could serve local constituents with more complex issues if they didn’t have to spend 1.5 hours per day on the simplest of questions?AI is quickly becoming more useful, helpful, and secure. It’s something that local governments could benefit ...

40 Best Marketing Agency Software & Tools

14Jan

By Virginia NusseyNo Comments

Agency Marketing, ai bot, ai chat, ai chatbot, best chatbot, bots for skype, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, conversation with ai, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, google chat bots, robot chat

40 Best Marketing Agency Software & Tools

There is enough marketing agency software and tools available to turn this article into a never-ending scroll. Do you have time to research and find out which tools will upgrade your marketing game? No, you don’t. We did it for you! Your welcome. We are always on the lookout for the most innovative and best agency software and tools to help with your marketing agency growth.Are you ready to scale? Or do you need to reevaluate your current marketing tools stack and workflows to improve efficiency and cut costs?According to the ‘2020 Marketing Technology Landscape Supergraphic’ list by Scott Brinker, there are over 8,000 marketing tools, all of which can be considered on your quest to find the best marketing tools & agency software.Let’s narrow ...

Individual implementation of chatbots in healthcare | by Aurosikha Priyadarshini | Jan, 2021

14Jan

By Aurosikha PriyadarshiniNo Comments

ai bot, ai chat, ai chatbot, best chatbot, bots, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbots, conversation with ai, conversational-ai, covid19, creating chatbots, digital-health, facebook bot, facebook chatbot, facebook messenger bot, google chat bots, robot chat

Individual implementation of chatbots in healthcare | by Aurosikha Priyadarshini | Jan, 2021

Shortening of the English “chat” to converse and “bot” (robot), a chatbot is similar to a conversational agent. Concretely, it is a machine program, designed most of the time to perform a defined task. Its particularity lies in its capacity to interact in natural language with the user. Because unlike other electronic dialogue tools such as interactive voice servers, the chatbot enables them to show themselves more or less freely through a text or voice interface or sometimes even hybrid.A chatbot with a textual interface will principally be obtainable from a smartphone or a computer. It can be a stand-alone appliance or integrated with a mobile app or a website. Communicating with “it” is very much like an SMS transfer, usually coupled with pre-defined question-and-answer series, in th...

Integrate Dialogflow Bot in React JS Websites | by Parth Shrivastava | Jan, 2021

13Jan

By Parth ShrivastavaNo Comments

ai bot, ai chat, ai chatbot, automation, best chatbot, bots, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, dialogflow, facebook bot, facebook chatbot, facebook messenger bot, google chat bots, reactjs, robot chat

Integrate Dialogflow Bot in React JS Websites | by Parth Shrivastava | Jan, 2021

React JS is a popular web framework for creating user interfaces. The Facebook-owned framework is becoming hugely popular among developers. The reason being — Great documentation, developer friendliness and it is faster than most of the similar frameworks such as Angular.In this post, we will be going through step by step procedure of integrating Dialogflow bot in React JS websites.PrerequisitesTo get started, you would need a Dialogflow bot or working knowledge of Dialogflow and React JS. To integrate the chatbots with React JS, you will need a Kommunicate account. All the aforementioned tools have free to try out. Additionally, Node should be installed in your system.I am going to explain how I connected Dialogflow and React JS with the help of Kommunicate.Note: To keep it very simple...

Everything You Need To Know About Linkedin Marketing Automation & SMM Chatbot | by Vibhu Dhariwal | Jan, 2021

12Jan

By Vibhu DhariwalNo Comments

ai bot, ai chat, ai chatbot, automation, best chatbot, bots, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbots, conversation with ai, conversational-ads, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, Marketing, robot chat

Everything You Need To Know About Linkedin Marketing Automation & SMM Chatbot | by Vibhu Dhariwal | Jan, 2021

There was a time when you need to connect offline with businesses for a B2B partnership. However, now you just need to search for them on LinkedIn and click on the connect button.Every marketer and business knows how much LinkedIn is important for their growth. Alike other social media platforms, LinkedIn is not a general content-sharing social media platform. It is more of a professional platform and was built to bring professionals together for business, career, and company profile building.The revolutionization of technology and marketing practices has taught marketers how they can get even more from LinkedIn. It is now being used to generate leads too for businesses. Businesses search for prospects on LinkedIn, send them a connection request, and texts them to offer and discuss part...

How to build a chatbot in just 10 steps. | by Tess Tettelin | Nov, 2020

11Jan

By Tess TettelinNo Comments

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How to build a chatbot in just 10 steps. | by Tess Tettelin | Nov, 2020

With 44% of consumers preferring to interact with a chatbot over a human, one thing’s for sure: chatbots are here to stay. But how do you build a chatbot for your business — one that actually helps you solve problems instead of creating more?In part 3 of my Conversation Design series, I’ll talk you through the process of building a chatbot from scratch, including strategy, scripting, and testing.Let’s go!Before you can start building your chatbot, you need to know why you are building it. What is the goal here? If you want to automate an existing service, what is the current experience like, and how could a bot help improve it? Take a look at your business goals: if one of your goals is to increase customer satisfaction, you might want to add a chatbot to your customer support team and ...

Case Study: Building Appointment Booking Chatbot | by Pragnakalp Techlabs | Jan, 2021

11Jan

By Pragnakalp TechlabsNo Comments

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Case Study: Building Appointment Booking Chatbot | by Pragnakalp Techlabs | Jan, 2021

Update: Click here to access our Appointment Booking Chatbot Web Demo.Chatbots are getting popular day by day. Though they are not as perfect as we would like them to be but they can be very useful to both users as well as service providers.Chatbots are currently being used in various industries from ecommerce, Realestate, Logistic, Healthcare to Spirituality with different roles like to answer FAQs, Lead generation, appointment scheduling, customer feedback gathering. Also, it works as a standalone app for eCommerce which can be integrated with different chat channels like Telephone, SMS, Google Assistant, Facebook Messenger, Telegram, Website, etc.WHY APPOINTMENT BOOKING CHATBOT?One of the most prevalent uses of chatbot is to book appointments. Appointment booking chatbots work tremen...

Why RPA Bots & Chatbots/Live Chat are natural partners in automation | by Symprio | Jan, 2021

9Jan

By SymprioNo Comments

Why RPA Bots & Chatbots/Live Chat are natural partners in automation | by Symprio | Jan, 2021

While RPA robots automates a series of steps which are somewhat predictable in terms of application and data, chatbots automates communication with live chat acting as human-takeover when the chatbot gets questions not trained for.RPA & Chatbots are natural partnersSymprio is a UiPath Gold partner and delivers automation solutions for customers and also provide chatbot solutions leveraging both our own (BotExpress.ai) as well as other platforms. We see more and more where automation flows are being combined where RPA robots executes processes on top of legacy applications and chatbots and live are being used to automate or simplify communication.Modern chatbot platforms like our own (BotExpress.ai) detects intents (essence of what you want) as well as entities (data variables) which...

30+ Amazing Instagram Statistics Marketers Need To Know About in 2021

9Jan

By Larry KimNo Comments

30+ Amazing Instagram Statistics Marketers Need To Know About in 2021

While compiling the 31 absolute best Instagram statistics I could find, I didn’t cut any corners. Meaning I zeroed in on why Instagram for business is a rapidly growing channel.Instagram has continued to be a big deal since I first updated this article in 2018. That’s why I’ve dedicated quite a few posts on Inc. to discussing why your brand needs to be on Instagram and how you can make the most of it.For one, engagement on Instagram is super high. That’s why many of the top brands in the world are on Instagram.In addition, Instagram can help drive business and generate income for your company – even if you’re a small business.One key to success on Instagram, naturally, is posting stunning visuals. If you need some inspiration, check out these seven awesome Instag...

How to create a buttonless bot. Does your chatbot live in Facebook… | by Tess Tettelin | Dec, 2020

8Jan

By Tess TettelinNo Comments

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How to create a buttonless bot. Does your chatbot live in Facebook… | by Tess Tettelin | Dec, 2020

Does your chatbot live in Facebook Messenger? If so, it might stop working properly because of Facebook’s most recent API updates. But don’t despair, in this article I’ll explain how to deal with the changes and create a buttonless bot that works, no matter what Facebook does!To button, or not to button? That is the question.But not when it comes to Facebook.On November 30th, Facebook announced they are updating their Messenger API to comply with European privacy laws, which will impact many of the 300.000+ chatbots that currently live on this platform. ‌If your Facebook page and bot users fit the criteria listed here (such as being located in Europe), users will no longer be able to see bot messages that contain:ButtonsCarousels (also called generic templates)Quick replies — update: th...

How to Set Up Automatic Greeting Messages for Business on SMS, Facebook, Instagram, and Websites

8Jan

By Virginia NusseyNo Comments

How to Set Up Automatic Greeting Messages for Business on SMS, Facebook, Instagram, and Websites

We live in an era where attention is in demand. It’s never been easier to get considering we all carry around a tiny and sophisticated advertising medium in our pockets. As a business owner, you want to attract your ideal customers to appreciate and connect with your brand. Being attention-seeking might be a good thing. But no one wants boring texts or emails with desperate hard-sales. When you want to earn your customer relationships, a customer-centric automatic greeting message for your business can be the right tool to deepen a customer’s understanding of your brand’s value while saving your team time via instantly triggered automation.Let’s make your audience fall head over heels with your brand by combining the powers of automation and a welcome gre...

How to use chatbots to easily surface firm intelligence from multiple Line of Business data sources? | by KLoBot — the Best AI-Chatbot builder platform | Jan, 2021

6Jan

By KLoBot — the Best AI-Chatbot builder platformNo Comments

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How to use chatbots to easily surface firm intelligence from multiple Line of Business data sources? | by KLoBot — the Best AI-Chatbot builder platform | Jan, 2021

Firm intelligence is the next data revolution, and organizations today to be successful must gain value from the information it has access. Businesses to achieve productivity, as well as performance enhancements, must have an intention of transformation, as developing an intelligent organization is not possible without a digital transformation plan. Firm intelligence is workforce or organization focused and enables effective collaborative communications between internal as well as external users.Although several organizations realize the enhancements, digital transformation can bring in to the firm, around 35% of firms still do not plan for digital transformation(1).Chatbots have proven out to be one of the best digital transformation efforts to transform the way an organization gathers...

Natural Language Principles. Natural Language Processing (NLP) | by Sangramsing Kayte | Dec, 2020

4Jan

By Sangramsing KayteNo Comments

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Natural Language Principles. Natural Language Processing (NLP) | by Sangramsing Kayte | Dec, 2020

Natural language processing (NLP) is a branch of artificial intelligence that helps computers understand, interpret and manipulate human language. NLP draws from many disciplines, including computer science and computational linguistics, in its pursuit to fill the gap between human communication and computer understanding.Evolution of natural language processingWhile natural language processing isn’t a new science, the technology is rapidly advancing thanks to an increased interest in human-to-machine communications, plus an availability of big data, powerful computing and enhanced algorithms.As a human, you may speak and write in English, Spanish or Chinese. But a computer’s native language — known as machine code or machine language — is largely incomprehensible to most people. At you...

2Jan

By Virginia NusseyNo Comments

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Top 10 Chat Messenger App for Business

This is a rare time in history — for many reasons, but top of mind for marketers is the swelling 1.5 billion active users on Facebook chat, according to the Messenger marketing stats. With much of the world under lockdown restrictions — the numbers have grown at full tilt. For example, in Italy, Facebook saw a 70 percent increase in Facebook’s apps’ time.In many places amidst the pandemic, Facebook saw an increase in messaging volume by 50 percent! With an average open rate of 70-80 percent on messages sent via Facebook Messenger for business, you can’t afford NOT to use a chat messenger app for business!This all sounds promising, but what if you are not a marketer or chat expert? We’ve put together a list of the top chat messenger app for businesses that req...

Messenger Bots as Educational Sector Growth Tool

1Jan

By Virginia NusseyNo Comments

Messenger Bots as Educational Sector Growth Tool

Higher education and Messenger bots as educational sector tools for growth go together like peanut butter and bananas.Don’t worry. You won’t have to learn how to use Snapchat or start a TikTok challenge (though it can’t hurt). Just use good old fashioned SMS text messages, Facebook Messenger, web chat, or other chat platforms to reach over 75% of Gen Z and Millennials in the U.S. who say they prefer to talk via text message.Education Sector Lead Gen Tip: Hit all of the platforms where all the fickle Gen Z (Gen Zers? Zoomers?) are jabbering away like monkeys on typewriters with one app, MobileMonkey OmniChat platform and unifying inbox. Once you’ve figured out that you need to be completely digital and start getting some applications for your techy curriculum,...

Best Facebook Retargeting Strategy: The Conversational Remarketing Method

31Dec

By Larry KimNo Comments

Best Facebook Retargeting Strategy: The Conversational Remarketing Method

Every company that’s running ads on Facebook either is or should be running retargeting ads, period. And there’s a good chance that you are, considering remarketing ads convert at a much higher rate on average and come at lower CPMs. But, what is the best Facebook retargeting strategy?Personally, I think it’s crazy in 2021 if you’re not including Messenger ads to some degree if you’re advertising on Facebook. And this isn’t just my opinion. There’s more than enough data at this point to support the effectiveness of Facebook Messenger advertising. But here’s something that some of you may find controversial, at first. For those of you actively advertising on Facebook, at a minimum, 15% to 30% of your Facebook advertising budget should be allocated to something I call “Con...

+50 Examples of How to Write the Best Email Opening Lines

31Dec

By Virginia NusseyNo Comments

best chatbot, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, Marketing, robot chat

+50 Examples of How to Write the Best Email Opening Lines

“Email has an ability many channels don’t: creating valuable, personal touches – at scale.” – David NewmanToday we’re bringing you a guide to help you write the best email opening lines for all professional tasks to be done.Email is one of the prominent, universal ways of staying in touch.Whether you want to address an existing customer, a new lead, employees, a new boss, or a business correspondence, emails are a fantastic re-engagement communication channel, alongside other re-engagement channels like text messaging and Facebook Messenger. When we talk about the best email opening lines, we’re talking about email opening lines and subject lines that:Get more opensGet more responsesDrive positive outcomes toward your business goalsHere’s the good new...

Things To Keep In Mind While Developing A Messaging App | by Amyra Sheldon | Dec, 2020

30Dec

By Amyra SheldonNo Comments

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Things To Keep In Mind While Developing A Messaging App | by Amyra Sheldon | Dec, 2020

What factors to consider while building a real-time messaging application?Let’s find out ways how to build a perfect messaging app with low apps development services budget in 2021.factors to consider while building a real-time messaging applicationDeveloping a messaging app is one of the smartest ideas for an entrepreneur. You must be thinking why I am saying so? But, the reason is simple as the “messaging app” has proved to be a powerful source of communication among people as well as businesses.In fact, the popularity of these messaging apps has reached its peak during pandemic times. This time has realized the importance of having such apps in our life. Covid-19 has already brought a great revolution in the digital world, and so is the messaging apps that helped people to be connect...

How to test your chatbot before releasing it

29Dec

By Vittorio BanfiNo Comments

How to test your chatbot before releasing it

In this tutorial, I will show how you can perform a chatbot test without having to wait for the bot to be actually released. This feature is very useful to start grabbing real user feedback and see how real people will react to your bot. By prototyping early on, you will be able to adjust your design based on how users react to it – specifically, it’s important to discover:What do the users type when confronted by your design?What do users expect when using your chatbot?Are the utterances (training phrases) realistic and will they work?With the prototype feature, you can use the user test to inform your design decisions, as well as improving your training phrases.We also have released an AI-powered user testing – it allows you to leverage OpenAI GPT-3 to test your chatbot as if it was a...

The Main Chatbots Trends in 2020. A quick look at the chatbots trends in… | by Murad Zamanov | Dec, 2020

28Dec

By Murad ZamanovNo Comments

The Main Chatbots Trends in 2020. A quick look at the chatbots trends in… | by Murad Zamanov | Dec, 2020

Despite how painful this year was for the many industries, it would be interesting to look at how it impacted chatbots, the positive and negative sides, key takeaways, etc.In 2019 there were lots of promises not only to 2020 in general but also for the chatbots industry.Let’s look at some promised trends:The chatbot market size is projected to grow from $2.6 billion in 2019 to $9.4 billion by 2024 at a compound annual growth rate (CAGR) of 29.7%. (BusinessInsider)80% of businesses are expected to have some sort of chatbot automation by 2020. (Outgrow)Chatbots can save up to 30% on customer support costs. (Invespcro)It is no secret that chatbots are the driving force to run business communications across the whole digital globe. Natural language processing (NLP) does its best to analyze ...

20 Lead Generation Tools for Growth Marketers in 2021

27Dec

By Vince MagalineNo Comments

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20 Lead Generation Tools for Growth Marketers in 2021

The best lead generation tools make it easy to capture quality leads with as little manual outreach and follow-ups as possible. However, building a scalable lead generation machine is quite a challenge. So, when you get that machine rolling, it’s extremely rewarding.In 2021, there are hundreds of lead generation tools to choose from, and naturally, some are built better than others. Furthermore, many of them no longer provide the same ROI as they once did due to overused strategies and a lack of further innovation.This is why I’m sharing 20 lead generation tools with you that I know can grow your business from hands-on experience. With a combination of the following on-page, inbound, and outbound lead generation tools, you’ll be able to quickly identify and convert lea...

How to Land Your First Chatbot Client: 6 Success Stories to Use as a Guide

27Dec

By Andrew WarnerNo Comments

best chatbot, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, robot chat, Uncategorized

How to Land Your First Chatbot Client: 6 Success Stories to Use as a Guide

The number one question Bot Academy community members ask is “How do I land my first bot client?”The truth is, it isn’t doesn’t take a crazy complicated master plan and there’s no one right way to do it. If you have the skills to build a chatbot and understand the value you bring to a client relationship, it’s actually pretty straightforward. To show you, I interviewed six successful Bot Academy graduates to find out how they closed their first deals so that you can put their strategies to work for yourself. Use Personalization and Persistence – Kelly Garrett https://youtu.be/DBkGOxYmjzA Kelly Garrett actually landed her very first bot client using the cold email template from Bot Academy. Who’d have thought that would work? 😉 However, she didn’t s...

How to Use the Comments Feature on Botsociety

27Dec

By VictoriaNo Comments

best chatbot, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, robot chat, Tutorials

How to Use the Comments Feature on Botsociety

Take team collaboration on Botsociety designs to the next level using our comment mode! Leave or receive comments on your designs, so you’re able to iterate on designs faster. Share feedback with your team or leave notes for later in comment threads by clicking on the comment mode and hovering over a message, then clicking on the comment button. Check out our tutorial to learn more.Start using the comments featureTo start using it, all you have to do is click on the comments icon at the bottom of the left column to activate comment mode. Comment mode allows you to hover over a message and click on the comment button. To turn off comment mode, click on the comment icon again to deactivate it.Collaborative designThis feature gives you the opportunity to work with your team in the same des...

What is Messenger? A Full Guide to the Facebook Messenger App

27Dec

By Vince MagalineNo Comments

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What is Messenger? A Full Guide to the Facebook Messenger App

Although it’s the second most popular app of all time with billions of downloads, thousands of people around the world ask search engines every month, “What is Messenger?”So whether you’re brand new to Facebook or Facebook Messenger, this article covers everything you could possibly want to know about the fastest growing communication platform on earth.In order to answer your questions about Messenger quickly, use these links to navigate to your topic of interest:Let’s not waste any time and jump straight into it! What is Messenger?What is Facebook Messenger?Facebook Messenger is a messaging app and platform developed by Facebook that launched in August 2011. Messenger is used by over 1.3 billion active users worldwide as a place to share, hang out...

5 Ways to Find More Time to Grow a Chatbot Business

27Dec

By Marisela KhaliliNo Comments

best chatbot, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, robot chat, Uncategorized

5 Ways to Find More Time to Grow a Chatbot Business

When people don’t join Bot Academy, we ask them “why didn’t you join.” A common response: “I’m too busy right now.”If that’s you, you should hear how our students and team get past being busy and start taking action (even if you never join Bot Academy). 1. Cut Out Obstacles “I believe it was in the book ‘Good to Great’ where the author said that to succeed you need to decide what you are going to stop doing as much as focusing on what you are going to do to succeed. “So I stopped doing meaningless stuff, like playing video games or watching TV. You would be amazed at how much time is freed up when you look at what you are going to stop doing in order to succeed.” – Sean Elliott, Bot Academy graduate. I found the section he referred to:This worked for th...

How to add messages with buttons on Botsociety

27Dec

By VictoriaNo Comments

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How to add messages with buttons on Botsociety

When we design a conversation we think about different paths and branches that the conversation may follow. While we used to automatically create these paths from messages with buttons, you can now choose how your message with buttons gets added on Botsociety. See the complete tutorial here:Start choosing how to add messages with buttonsWhen adding a message with buttons, we now give you the option of choosing how you want to organize your conversation flow after the buttons are added.Messages with buttons can be:Carousels with buttons: Cards that include images, text, buttonsButtons: Specific options the user can pick, sometimes with some accompanying textQuick replies: Pre-made text options that the customer to choose from.When adding one of these message types, we now prompt you to p...

Earnings Multipliers: How to Make $10,000 a Month with Chatbots | by Eyelevel.ai

27Dec

By Eyelevel.aiNo Comments

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Earnings Multipliers: How to Make $10,000 a Month with Chatbots | by Eyelevel.ai

We at Eyelevel.ai (AKA Cashbot.ai) are excited to announce a huge enhancement to our platform. We think you’re going to love it!Eyelevel for Publishers keeps making it easier to earn income, with chatbots, from home!New Chatbot Monetization Features to Help you Make Money with Chatbots!For over two years, we’ve been trying to help chatbot makers, developers, owners and operators — make money from their amazing chatbot creations.We’ve come to work with huge tier-one media companies with chatbots, and we’ve worked with those individuals who love to build chatbots. We love working with them all. To us, it’s all the same, deliver the same four value propositions and let the ecosystem benefit.Make it super easy to earn money from chatbots.Make it lucrative.Make it so the end-users love it.Ma...

How To Send Automated Appointment Reminder Text Messages to Clients

27Dec

By Vince MagalineNo Comments

How To Send Automated Appointment Reminder Text Messages to Clients

The decision to implement automated appointment reminder text messages is a no-brainer for professionals across a range of industries.Not only do scheduling assistant chatbots save you time and money, but just as important, an appointment reminder SMS bot is super convenient for your clients to use.Today it’s very common to see one of the following industry-specific appointment scheduling bots:Doctor appointment chatbotChatbot for travel industryReal estate chatbot And this makes a ton of sense, considering sending business appointment reminders to customers through chat reduced missed appointments by 26%.Additionally, this isn’t limited to live chat on your website. You can build a chatbot for appointment reminders for Facebook Messenger and SMS text schedul...

What Facebook Messenger’s “Promotion Ban” Means for Marketers Like You

27Dec

By Andrew WarnerNo Comments

best chatbot, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, robot chat, Uncategorized

What Facebook Messenger’s “Promotion Ban” Means for Marketers Like You

Facebook recently announced that, starting July 31st, Facebook Business Pages can no longer send broadcast messages to their subscribers…sort of. (Keep reading to find out what they actually said and what it means). This caused a lot of chatbot marketers to freak out.We also got a lot of questions about this from potential Bot Academy students when we opened enrollment last week.Here’s the deal. Bot Academy’s founder, Andrew Warner, has access to a lot of insider information so we’ve been preparing for this for a while. Here’s how we knew this was coming:As an investor in multiple chatbot companies, Andrew has been in the loop about how they were preparing for the policy update. Andrew hosts a popular startup podcast, Mixergy. His fans slip him ins...

How to Use Animations Feature on Botsociety

27Dec

By VictoriaNo Comments

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How to Use Animations Feature on Botsociety

There’s a new useful update in Botsociety: Animations. We added them in the official presets: SMS, WhatsApp, Apple Business Chat and Facebook Messenger. Do you want to know what they are and how to use them? See the tutorial and read this blog post for all the information!Intro to AnimationsYou can use the animations feature added in the presets to see how the bot-user conversation flows. Among these is the entry animation Push Notification, that works as the entry point to the bot-user interaction.We also included Apple Business Chat animations, such as the Apple Pay, List Picker, Time Picker and more. In Botsociety, the animations are attached by default on these message types, but you’re able to deactivate them or change the active animation through the animations residual menu. They...

Conversational Commerce: if you’re not buying, then our algorithms are just not good enough… That’s why we are still working on them! | by BRAIN [BRN.AI] CODE FOR EQUITY

27Dec

By BRAIN [BRN.AI] CODE FOR EQUITYNo Comments

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Conversational Commerce: if you’re not buying, then our algorithms are just not good enough… That’s why we are still working on them! | by BRAIN [BRN.AI] CODE FOR EQUITY

To begin with, let’s define what conversational commerce is all about: it’s a kind of commerce that is done via various means of conversation. Sounds simple, right? Chatbots on messaging apps or websites and voice assistant using speech recognition, natural language processing, and artificial intelligence — they all contribute to an exciting shift in the world of tech and business.Conversational Systems in eCommerce are intelligent machines that can hold a written or verbal conversation with a customer. Their use is aimed at improving customer experience by steering interaction.Consequently, eCommerce is one of the most customer-facing industries where direct personal experiences and social conversations define brand value. It is an automated technology, powered by rules and artificial ...

27Dec

By Vince MagalineNo Comments

The Ultimate MarTech Stack for 2021

We covered a lot of marketing tools this year at MobileMonkey. 312 marketing tools to be exact 😮.And instead of having them scattered about our blog, we thought it would be nice to have them all in one place in order to provide all the digital marketers out there with one giant treasure trove of marketing software.The 312 best marketing tools for you to have on your radar in 2021 have been broken down by category. And each marketing tool category has its own unique article attached to it. Arguably, this is a lot better than simply listing every marketing tool out there with zero explanation as to why it made it made the list, right?However, seeing as there’s barely enough time in the day to read through 312 full reviews of the World’s best marketing tools, ...

How to Book Lead-Gen Appointments with ManyChat & ScheduleOnce

27Dec

By Rebecca LayNo Comments

best chatbot, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, robot chat, Uncategorized

How to Book Lead-Gen Appointments with ManyChat & ScheduleOnce

As a chatbot marketer, generally more demo calls = more sales. And the same is true for your clients if they use discovery calls to close deals. However, if you’ve ever tried to schedule a meeting via email, you know just how big of a pain it can be. Cue multiple emails back and forth, waiting days for a reply, and lots of time zone confusion… Instead, imagine your chatbot sends prospects links where they schedule their own appointment (in their own timezone) in just a few clicks. Then they get an automatic calendar invite and reminders so they actually pick up at the time of the call.Plus, you look more credible and professional because it’s like having your own virtual assistant. Andrew, Bot Academy’s founder, even uses a scheduling bot with a name: Amy...

27Dec

By VictoriaNo Comments

best chatbot, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, Ideas, robot chat

WeChat bot: Why you should create one?

WeChat is China’s most popular messaging app with over a billion active users. Considering this, if you are planning on doing business in China, you need to create a WeChat Official Account. To give an even better experience to your users you should include a WeChat bot that is always available and provides fast solutions to their requests.What is WeChat?WeChat is an app that was developed by Tencent in January 2011. Even though it was conceived to be an instant messaging app now it’s much more than that. It also offers video calling, voice calling, emoticons/stickers, QR coding and capture, gaming, geolocation searching, blog posts, brand channels, mobile commerce and much more.In the second quarter of 2020, WeChat had over 1.2 billion monthly active users from a wide range of age grou...

1 Amazing Facebook Messenger Ads Example & How to Create a Click-to-Messenger Ad

27Dec

By Vince MagalineNo Comments

1 Amazing Facebook Messenger Ads Example & How to Create a Click-to-Messenger Ad

Whether you attended the MobileMonkey Chat Marketing Summit this year or not, you may have seen an awesome Facebook Messenger ads example that I’m betting you’ll want to recreate.Yes, you’ll get to see (and experience) the ad in a short minute.But this Click-to-Messenger ad’s performance was worth writing about because it literally generated half of our registrants at a CPA (cost per acquisition) of under $2.So, first I want to provide a little context for those unfamiliar with this Facebook ad super-weapon called a Click-to-Messenger ad. And for those who have already seen or created plenty of Click-to-Messenger ads, feel free to skip straight to the Facebook Messenger ads example or any other part of the article here:What is Facebook Messenger Advertisi...

Case Study: Combining Chatbots, Email & Urgency for $100K in Sales

27Dec

By Jordyn BeanNo Comments

best chatbot, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, robot chat, Uncategorized

Case Study: Combining Chatbots, Email & Urgency for $100K in Sales

In the last 4 months, Gabe Schillinger has generated over 1,100 sales with a pretty awesome campaign that combines chatbots, email, and a time-sensitive evergreen offer. His company, Legion Beats, sells a membership program that helps musicians produce higher quality songs and market themselves so they can earn a living doing what they love. Based on the average lifetime value of each member, his chatbot campaign has brought in over $100,000 in revenue! Sounds pretty good right? We were certainly impressed when we heard the results he was getting. But we were even more impressed when we found out how he’s doing it. There are two really smart strategies Gabe is using (that apply to virtually any industry):Combining chatbots and email for multiple customer t...

27Dec

By Vittorio BanfiNo Comments

Announcements, best chatbot, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, robot chat

Announcing: Adding paths with buttons

When adding a message with buttons, we now give you the option of choosing how you want to organize your conversation flow following the buttons. Messages with buttons can be carousels with buttons, buttons, quick replies, etc.When you add a message with buttons, we now prompt you to pick the best option for your use case:Each button should have its own new path; you’ll design different experiences for all of themAll buttons lead to the same message; no new paths will be addedThe first button is added to the current path; the other ones get new pathsRead more on our documentation. You can sign up for free on Botsociety here.Comments (function(d, s, id) { var js, fjs = d.getElementsByTagName(s)[0]; if (d.getElementById(id)) return; js = d.createElement(s); js.id = id; js.src = "...

Transform the Air Traveler experience | by PopcornApps

27Dec

By PopcornAppsNo Comments

ai, ai bot, ai chat, ai chatbot, airline-bot, airlines, best chatbot, bots, bots for skype, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, robot chat

Transform the Air Traveler experience | by PopcornApps

Every business can benefit from improving customer experience and increasing employee productivity, but for industries affected by volatile external factors, this is especially essential. The airline industry faces unavoidable risk from the weather, fluctuating fuel costs, and geo-political events, among other external variables. But while these factors remain to a large extent outside their control, airlines often experience higher levels of customer dissatisfaction and decreased worker satisfaction and productivity as a result.Customers, too, have changed. They’re fickle and swap providers without hesitation. There are several behavioral factors impacting airline customer loyalty today:Frequent-flier programs have become more complex and spend-based. They lack differentiation, putting...

10 Top Growth Marketing Articles of 2020 by MobileMonkey

27Dec

By Vince MagalineNo Comments

best chatbot, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, Growth Marketing, instagram chatbot, robot chat

10 Top Growth Marketing Articles of 2020 by MobileMonkey

Finally, 2020 is coming to a close. I mean let’s face it, 2020 isn’t a “Top 10” kind of year. But that doesn’t mean we can’t celebrate the 10 top growth marketing articles of 2020, right?And like most things we do at MobileMonkey, we used one of our favorite marketing tools to decide which of our 300+ new articles created in 2020 would make the list. To break it down, we used a combination score made up of both the number of social media shares an article received, plus the number of backlinks that were gained by each article.Luckily, we were quite pleased with the articles that made the list. So, let’s jump right in. Here are MobileMonkey’s 10 top growth marketing articles of 2020!You can use the following links to skip to the top growth marketing articles that ...

3 Keys to Servicing Your First Chatbot Client

27Dec

By Rebecca LayNo Comments

3 Keys to Servicing Your First Chatbot Client

It’s finally happening, you’ve landed your first chatbot client! You did your initial call, learned about their business, and found out what’s working for them and what their challenges are. You did a stellar job explaining the value of chatbots and why they should work with you to build one. And the client was sold! You’re floating on the ceiling from excitement, basking in the glow of your achievement, when the helium starts to leak out of that balloon. And suddenly you realize, “Oh no…now I have to deliver.” Because if you want to keep them as a retainer client, or use them as a case study, you have to drive results. And that’s scary. What if you set up the campaign and it totally bombs? So you’re staring at your computer, stuck at ground zero, with your ...

27Dec

By Monika RodiqiNo Comments

best chatbot, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, creating chatbots, facebook, facebook bot, facebook chatbot, Facebook Messenger, facebook messenger bot, Messenger, onboarding, robot chat, templates, Tutorials, Whatsapp

Start from Templates on Botsociety

Want to get started on Botsociety using templates? Now you can do this on our most popular presets! Make a copy of the Generic, WhatsApp, and Facebook Messenger templates below and start designing. TemplatesCheck out the templates below:Banking Bot Template – GenericWeather Bot Template – WhatsAppHealth Bot Template – Messenger Your copied template will live on your Botsociety Drafts page. Comments (function(d, s, id) { var js, fjs = d.getElementsByTagName(s)[0]; if (d.getElementById(id)) return; js = d.createElement(s); js.id = id; js.src = "https://connect.facebook.net/en_US/sdk.js#xfbml=1&appId=645588295606552&version=v2.3"; fjs.parentNode.insertBefore(js, fjs); }(document, 'script', 'facebook-jssdk'));!function(f,b,e,v,n,t,s){if(f.fbq)return;n=f.fbq=function(){n.callMetho...

A funnel-driven approach to Messenger bots for lead generation | by Livio Marcheschi

27Dec

By Livio MarcheschiNo Comments

best chatbot, bots, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbots, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, lead-generation, Messenger, messenger-marketing, robot chat

A funnel-driven approach to Messenger bots for lead generation | by Livio Marcheschi

Before we go into the technicalities of how to improve the KPIs above, there is a main concept to keep in mind when creating and optimising a Messenger bot built for customer acquisition purposes:You need to create consistent ad-to-bot experiences.The ad and the bot needs to be conceived together, since there is no way you can start to improve the bot if the ad is not consistent with it. You would simply receive poor traffic that you will not be able to optimise for.We have learned this the hard way, when the first tests were not producing the expected results. And the first signal of it was a really low welcome message conversion rate (i.e. only a few people interacting with the Facebook ad started to engage with the bot).To understand the reasons why it was happening we did multiple U...

How to Connect Chat on Facebook to Everything — the Ultimate Guide

27Dec

By Virginia NusseyNo Comments

best chatbot, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbot wordpress, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, Facebook Messenger Marketing, google chat bots, instagram chatbot, robot chat

How to Connect Chat on Facebook to Everything — the Ultimate Guide

There are a bazillion ways to utilize and connect chat on Facebook. Let us simplify this social phenomenon for those still trying to figure out how to chat on Facebook for personal or business use. Bookmark this article now, so you have a cheat sheet for all the ways you can connect chat on Facebook for personal and business. It’s never too late to learn a new-fangled trick on the interwebs and space book.Speaking of tricks, if you are already Facebook chat savvy, then skip ahead to the section of this article where we’ll uncover some time-saving, sales-driving tips inside Facebook Messenger for business. We’re going to walk through all of the different ways of how to connect chat on Facebook. Here’s our agenda:From how to talk to Facebook chat contacts f...

27Dec

By Rebecca LayNo Comments

How to email your chatbot’s subscribers

Have you ever wanted to send email to your ManyChat subscribers?? Hannes recently asked how to do this in our members-only Facebook Group.It was a great question because it’s super valuable to import your chatbot subscribers to your client’s email platform so you can email them too. Stephen Bradeen, a certified Bot Academy graduate and one of our group call leaders, swooped in and gave Hannes exact, step-by-step instructions for this process. We thought you might want to know the answer too, so here’s a quick how-to. How to Export ManyChat Contacts to a Google Sheet Step 1: Log into ManyChat and go to Settings > Integrations and click Connect Google Sheets Account.Step 2: Select the account you’d like to connect, and confirm the authorization.Step 3...

How to Use Keyboard Shortcuts to Make a Design

27Dec

By VictoriaNo Comments

best chatbot, Bot design, bots, chatbot, chatbot app, chatbot design, chatbot messenger, chatbot online, chatbot website, conversational design, Conversational UX, creating chatbots, Design tips, efficiency, facebook bot, facebook chatbot, facebook messenger bot, keyboard, productivity, robot chat, shortcuts, Tutorials

How to Use Keyboard Shortcuts to Make a Design

You can now use keyboard shortcuts on Botsociety to design faster and more efficiently. Make a new path, add messages, switch from bot to user, add utterances, and more – all at the click of your keyboard. See the tutorial and read this blog post to know more about this amazing feature!What are shortcuts and why you should use them?A keyboard shortcut is a combination of keys that, when pressed simultaneously, perform some task that ordinarily requires use of a mouse or other input device and may take longer to do. Some reasons you should use them are:Save time: Avoid reaching for the mouse to do simple and repetitive tasks. Learn the shortcut for that action and be more efficient and productive.Multitasking: Once you know them and use it regularly you will be able to easily navigate t...

How To Use Messenger Sponsored Messages Ads for Retargeting

27Dec

By Vince MagalineNo Comments

How To Use Messenger Sponsored Messages Ads for Retargeting

This year, we were able to get more than 80% of our previous year’s Chat Marketing Summit attendees to register again. Our secret weapon was this Facebook Messenger sponsored messages ad:You can experience the dialogue portion of the sponsored messages Facebook ad for yourself, here: Experience Messenger Sponsored Messages AdThis particular Facebook sponsored messages ad was sent directly to a segment of our Messenger contacts and it produced some amazing results:Average event registration cost from sponsored message ads = $0.73 per registration.Sponsored message ad conversion rate = 2.64%.Over 80% of our existing Messenger contacts that attended our event in 2019 also attended our event in 2020.In this article, I’m going to show you how to get excellent...

Land Real Estate Clients by Pitching these 5 Things

27Dec

By Rebecca LayNo Comments

best chatbot, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, robot chat, Uncategorized

Land Real Estate Clients by Pitching these 5 Things

The real estate industry is a prime target for chatbot builders. We get questions in our Facebook group all the time about how to pitch clients in this market. And for good reason.(Chat from a live training) It’s lucrative. These are often high-earning clients selling high-end homes. So they have high-end budgets to work with. It’s high-impact. Bringing in just one sale generates thousands of dollars in commission for the client. It’s competitive (for them, not you). Real estate agents need a way to stand out, yet most are relying on the same outdated marketing strategies. There’s huge opportunity for improvement by implementing something new. It’s time-sensitive. There’s a limited window when someone is buying a house, so responsiveness is key. Other chan...

27Dec

By Vittorio BanfiNo Comments

best chatbot, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, robot chat, Tutorials

Rasa export demo: The Concertbot

To demonstrate the power of the Botsociety Rasa export, we re-designed the official Rasa example ‘Concertbot’ in Botsociety. It will give you a good idea of what you can accomplish by using a Botsociety design as the starting point of your Rasa project. We will also break the export file by file, showing how to use them in your Rasa project.Note: This blog post will not go into the details of how to design a chatbot on Botsociety. If you are interested in that, check out the rest of our tutorials here.Before we start, the files! We will be using a design file on Botsociety that will export the ConcertBot example.The design file can be found here.The Rasa Concert bot example that I reference can is in the official Rasa Github repository, here.Ready? Let’s go!Exporting the design fileThe ...

30 Essential Inbound Marketing Tools of 2021

26Dec

By Virginia NusseyNo Comments

best chatbot, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbot wordpress, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, google chat bots, instagram chatbot, Lead Generation Tools, robot chat

30 Essential Inbound Marketing Tools of 2021

There are many brilliant ways to generate and pre-qualify leads in 2021 so consider this list your resource for the best inbound marketing tools that will make your life easier and give your leads and revenue a boost! What Is Inbound Marketing?Before we jump into the list, let’s start with the who, what, and how for the marketers climbing out of their outbound caverns. What is inbound marketing? Inbound marketing is the practice in business of attracting customers by offering quality resources and content, driving customers or clients to you with various methods, as opposed to advertising outwardly. Every buyer has questions as they explore a problem they face and possible solutions. Essentially, through inbound marketing, a business becomes a trusted resource th...

Top Announcements from ManyChat’s Conversations Conference 2019

26Dec

By Andrew WarnerNo Comments

Top Announcements from ManyChat’s Conversations Conference 2019

When ManyChat’s founder saw me at the Conversations Conference, he beamed and told me, “You have the top posts about the conference in our Facebook group.” In this post, I’ll cover the top 2 changes he referred to…in depth. Then I’ll give you the big picture so you know what this means. Read on to see what ManyChat announced. BIG Change #1: You can send text messages Huge excitement because now we can send text message. You can now send SMS messages (which most of us just call “text messages”) from ManyChat. That means… …if you have something to send that doesn’t fall within Facebook’s terms of service, you can text it. …if a specific reader isn’t opening up Messenger messages, you can trigger a text message instead. …you now have an easy way to send text me...

Create One To Connect With Your Followers

26Dec

By VictoriaNo Comments

best chatbot, chatbot, chatbot app, chatbot design, chatbot messenger, chatbot online, chatbot website, chatbots, conversational ai, conversational design, creating chatbots, facebook, facebook bot, facebook chatbot, facebook messenger bot, Ideas, instagram, instagram chatbot, Messenger, robot chat

Create One To Connect With Your Followers

Facebook has updated the API from Facebook Messenger and it’s now available for Instagram. This means that companies and developers are now allowed to integrate Facebook Messenger functionalities into Instagram. This includes auto-replies, integration with CRMs, and the possibility to use an Instagram chatbot!What is an Instagram Chatbot?Don’t get us wrong, we don’t mean the automatic bots that follow other accounts, like posts, and leave comments on targeted lists. We mean Instagram Chatbot: A software program that enables you to create an automatic conversation with your followers using artificial intelligence. Having a chatbot will help you improve customer experience by providing instant support and solving their issues right away.Why create an Instagram chatbot?Instagram has over o...

9 Best Facebook Messenger Ad Examples of All Time

26Dec

By Vince MagalineNo Comments

9 Best Facebook Messenger Ad Examples of All Time

As a relatively new advertising tool, there aren’t as many examples to pick and choose from. However, we’ve identified what we believe to be the absolute best Facebook Messenger ad examples of all time. And we’re going to show you what the special sauce is that gives them their unicorn status.There are three key components that make Messenger ads so successful:Messenger is where conversations happen, and nothing beats a conversation for closing sales.Consumers would rather chat in real-time with businesses than talk on the phone or email.Businesses can scale conversations in Messenger thanks to chatbot automation.There are two types of Facebook Messenger ads. The first type of Messenger ad is called a Click-to-Messenger ad. Where a normal ad would send people directl...

The 24-hour Messaging Rule: What It Means & How To Prepare

26Dec

By Rebecca LayNo Comments

best chatbot, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, robot chat, Uncategorized

The 24-hour Messaging Rule: What It Means & How To Prepare

Facebook Messenger’s policy changes are still right around the corner (Facebook has postponed the deadline from January 15, 2020 to March 4, 2020)! It’s important that you start preparing now. So over the next few weeks, we’ll cover what the changes mean, how to prepare, and how to set up high-performing campaigns in 2020. First up, the 24-hour messaging rule! What the policy says: Businesses have 24 hours to respond to a user.Any time someone interacts with your bot (subscribing via growth tool, tapping a button, typing a response, etc.) you have 24 hours to message them, including promotional messages. Every new interaction re-opens the 24-hour window. But once it closes, you can no longer send messages for free. What it means for your campaigns: The +1 ...

Everything you Need to Know to Create a LINE Bot

26Dec

By VictoriaNo Comments

best chatbot, bot, Bot design, chatbot, chatbot app, chatbot design, chatbot messenger, chatbot online, chatbot website, conversational design, Conversational UX, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, Ideas, line, robot chat, User Experience

Everything you Need to Know to Create a LINE Bot

LINE is a fast-growing messaging app from Japan with about 84 million monthly active users in its home country and over 187 million worldwide. It has grown into the second-largest social networking and messaging app in Asia, after WeChat. LINE offers, besides free messaging, stickers, social games, video calling, and a range of other useful apps that connect to the service. Many businesses are using LINE to communicate with users and chatbots are always a good idea to reduce costs, be available 24/7, and more. Read this article to know everything about creating your LINE Bot.About LINE AppLINE was born in 2011 in Japan as a solution for the damaged telecommunications infrastructure caused by the Tohoku earthquake. It was designed by Naver, a Korean company, as an internet-based method o...

26Dec

By Arte MerrittNo Comments

alexa, analytics, best chatbot, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbots, creating chatbots, dashbot, facebook bot, facebook chatbot, facebook messenger bot, google chat bots, google-assistant, robot chat

Brand Strategies for Conversational Interfaces | by Arte Merritt

At Dashbot, we recently hosted a meetup in NYC to discuss brand strategies in conversational interfaces. As the space continues to mature, more brands are getting involved and moving from experimental to production deployments. We assembled a great group of industry experts to share their thoughts and tips for brands looking to build a chatbot or voice skill.Our panelists included:Our panelists see a wide variety of use cases from customer service, productivity tools, and information sharing to entertainment and marketing initiatives.At IBM, they work with everyone from individual developers to Fortune 20 enterprises. The most common use case, though, is customer care. Large enterprises go to IBM given their ability to handle sensitive data across industry and geographic regulations.Goo...