Sunday, July 3Digital Marketing Journals

facebook chatbot

Twitter Bot Investigation. I started to dive into the shit show… | by Daryan Hanshew | Jun, 2022
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Twitter Bot Investigation. I started to dive into the shit show… | by Daryan Hanshew | Jun, 2022

I started to dive into the shit show that involves Twitter misleading Texans on the number of bots on the website. If you want to read all the details here’s the report, however I am uncertain how successful this attempt will be after a read through Exhibit C depending on the details that can get released.Note: If you look at the URL of that document why is a PDF file placed under a images directory, thought that was funny.Here we goBackgroundTwitter reported that roughly less than 5% of users on the platform are fake accounts. The reason for this investigation came from Elon Musk’s top priority of removing spam bots. However, the real reason is due to advertiser uncertainty of spending for advertisements. Understandably bots don’t represent potential customers which leads to hesitancy ...
What Is Lead Qualification & How to Automate It to 10X Results
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What Is Lead Qualification & How to Automate It to 10X Results

Today I’m going to show you how to automate lead qualification so you can improve prospecting, find ideal customers, and deliver more qualified leads to your sales team.Let’s face it. You might have tons of prospects—but if your sales team doesn’t have enough resources or capacity to qualify leads, you’ve got a donkey situation on your hands.With an automated lead generation tool like MobileMonkey, you can pave the way to Unicorn Land much more efficiently. By automating lead qualification, you can set up a streamlined process to separate the unicorns from the donkeys—so your sales team can focus on closing deals with unicorn clients.Let’s hit the road and take the fast lane to Unicorn Land. Here’s your map:Join Today’s Webinar with Larry Kim!Or Regist...
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Bot Libre Integrates With Mozilla Hubs: How To Add Chatbots To Virtual Events

Hosting virtual events is not only a nicety, it has increasingly become a necessity. From staff meetings, to conferences, concerts and online schools, the creation of virtual spaces has proven to be crucial in keeping people and entire livelihoods alive.Even as the world ushers back to ‘normal’, we see the need for online spaces rising especially amid the development of the metaverse . The metaverse promises to be a decentralized 3D ecosystem, where people can live, work, learn, shop, play and so much more.To this end, businesses are building the infrastructure to facilitate this integrated 3D reality.Bot Libre is a free open source platform that enables influencers, gamers, and businesses to engage the Metaverse by integrating true artificial intelligence and chatbots. Bot Libre bots c...
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SMS Vs Whatsapp — SMS is dying, WhatsApp is taking over

SMS Vs Whatsapp — SMS is dying, WhatsApp is taking overLast Updated on May 13, 2022It took almost a century for voice communication to upgrade to text messaging. It took hardly a decade for instant messaging to trump text messaging a.k.a SMS and become the primary mode of communication.Think about it. Who sends an SMS any more than service providers sending one-time-passwords or the customary birthday wishes. SMS has taken a step back as a communication channel is an understatement. They merely exist as a backup plan when instant messaging is not available, which enjoys a staggering 99.99% uptime.Why is WhatsApp winning over SMS?Every now and then a new-age technology comes around and topples the pole position that its predecessor has been occupying. In telecommunication, it is WhatsApp...
How to Build a Digital Marketing Funnel to Automate Sales Outreach
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How to Build a Digital Marketing Funnel to Automate Sales Outreach

Today I’m going to show you how to build a digital marketing funnel so you can attract your ideal prospects, nurture qualified leads, and automate sales outreach.If you don’t have a funnel, you run the risk of wasting money and marketing resources on the wrong prospects. Without a process for attracting and nurturing leads, you’re stuck trying to convert anyone and everyone—creating a donkey situation for your sales team.But with a digital marketing sales funnel, you can create a system for identifying and converting unicorn leads. In other words, you can generate leads and guide them through the customer journey—ultimately delivering qualified prospects to your sales team.Do digital marketing funnels really work? MobileMonkey Partner @john_lee_official recently crea...
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Best 13 AI Chatbot Development Framework & Platforms You Should Know

Since the upsurge of the Covid-19 pandemic in 2020, the necessity of chatbots has increased. This is because people had to work from home. This meant that any business using human dialogue systems took a hit.A chatbot is a software application deployed to a website or an application. A chatbot can engage in a conversation with a human and understand the person’s needs. After understanding a person’s needs, the chatbot guides the person to achieve the desired outcome. Benefits of Chatbots to Businesses The use of chatbots in businesses has several advantages such as:Immediate response to customer concerns. Chatbots act as the foundation for a business’ conversational marketing tactics. They offer automation methods for routine business processes. It help the bus...
How To Use Messenger’s New Recurring Notifications to Create Chatbot Engagement We Haven’t Seen Since 2017, Without Worrying About That Pesky 24 Hour Rule
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How To Use Messenger’s New Recurring Notifications to Create Chatbot Engagement We Haven’t Seen Since 2017, Without Worrying About That Pesky 24 Hour Rule

We have been lucky enough to participate in the beta launch of the new NTN option for Messenger(TM) Chatbots, and over the past six months we have applied it to one client’s 10 day quiz to promote his online course. I’d love to share the results with you if you’re ready to regain the legal opportunity to message your subscribers daily for 30 days, OR weekly for 3 months, OR monthly for a year, without having to identify with a message tag. Ready for a case study of FB(TM) Messenger’s(TM) new recurring notifications option for sending messages to subscribers through your chatbot after 24 hours, more commonly known as the NTN? So, let’s set the stage for the funnel we created for our client.  We did no ads for this client. All the subscribers mostly come fro...
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The Arrival of the Metaverse

Ally McBeal, an American drama that was popular in the 2000s, has an episode about a woman who chooses euthanasia because of her “dream” family. The story starts with a woman with an absurd demand of living her life in a dream with her “dream” family through euthanasia instead of her reality where she is alone. Usually, dreams are not continuous, but the woman can continue the same dream when she sleeps and live a totally different life. This episode is especially memorable because the story is very relatable to the element of “Metaverse” in the 21st century. New technologies are shifting our imagination closer to reality.Ally McBeal, Source(TMDB)Metaverse has become a buzzword in the IT industry recently. The Metaverse is a 3-dimensional virtual world where social, economic, and cultur...
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Easy Guide To Having A Virtual Agent For Your Website

Companies are forever seeking opportunities to save time, increase efficiency, promote positive customer relationships and boost their revenues. To achieve this, many businesses readily invest in hiring customer service agents. A 2017 article by Forbes shows that the customer service industry is a booming market, at the time valuing $350 Billion.So customer service is key to your business’s success, but what of companies with limited resources like a startup? Or organizations whose employees are already stretched thin?A virtual agent provides a welcome solution.A virtual agent is a term typically used to describe a type of chatbot for businesses.Virtual agents offer help with websites, give information about their companies products or services, answer users’ questions, and provide supp...
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How To Get The Most Out Of Your Facebook — Add A Chatbot

How To Get The Most Out Of Your Facebook — Add A ChatbotKeeping up with social media and keeping your online community engaged can be a time-consuming task. Through Bot Libre you can now automate your Facebook presence with your own Facebook Messenger bot. Any Bot Libre bot can be connected to a Facebook Messenger page account. The bot will reply to your users’ questions in real-time using the responses of the script you have trained your bot with.Connecting a bot to Facebook is a bit of a process, as Facebook requires a lot of permissions and validation to be set up to allow a bot on their platform. This “how-to” gives you a step-by-step process to connect your bot to Facebook Messenger.You can also watch this video on How to create a chatbot for Facebook Messenger over here.Step 1: Cr...
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The Essential Chatbot Terminology That Beginners Must Know — EmpathyBots

The Essential Chatbot Terminology That Beginners Must Know — EmpathyBotsReading something about chatbots and having no clue about what the author is talking about, that technical jargon?And because of that, you have to Google them frequently!I can feel that mate!Because it is quite normal especially when you’re a beginner in the space and doesn’t have any idea about the technical chatbot terminology.But, guess what?In this guide, I’m going to solve your problem by assembling all of this chatbot terminology in one place and giving them out to you.So that you don’t need to open a new tab and google them again.So, let’s dive in!Source: EmpathyBots48 Essential Chatbot TerminologyHere is the list of 48 chatbot terminology sorted in alphabetical order so that you could easily find out the spe...
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HR Chatbots: 5 Tips for Using Bots to Improve Employee Experience

5 Tips for Using Bots to Improve Employee ExperienceSourceArtificial Intelligence (AI) advancements have given rise to AI chatbots, providing an innovative way to improve employee experience and human resources (HR) management.A chatbot simulates conversation with human users, primarily over the Internet. While these conversational interfaces have existed since the mid-1960s in some form or another, today’s AI chatbots are smarter, more human-like, and more capable of understanding complex requests than ever before.They can integrate with applications across several industries and have numerous business applications. With those kinds of benefits on the table, it’s no wonder HR departments worldwide are looking into how they can incorporate AI chatbots into their employee experience init...
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How to create a Facebook Messenger Chatbot in 2022

One of my cousins just graduated from high school and was looking for some career advice. He told me about an experience he had on Facebook when he set out to understand what to consider as a career.He came across a university page and decided to have an interaction with a messenger bot. It guided him to his ideal course of study and gave answers to all possible questions in a few minutes. It was a great experience as he could understand everything about his options within an hour. Outstanding is what he told me when he completed sharing the story with me.Thus having a super active customer support team is crucial for fast-growing organizations to succeed. However, before we jump on the detailing of chatbots, let us first understand what it actually is?What is a Facebook Chatbot?A chatb...
How to Run a Facebook Birthday Discount Ad: Step-by-Step Guide
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How to Run a Facebook Birthday Discount Ad: Step-by-Step Guide

Today I’m going to show you how to run a Facebook birthday discount ad that grows your lead list and increases your sales.With a birthday ad campaign, you can avoid a common donkey move: wasting your ad budget on poor targeting and irrelevant offers.Instead, you’ll be on the fast track to Unicorn Land, where you can use Facebook Ads targeting options to reach your ideal audience with a standout offer at the right time—and you can automatically remarket and reengage leads to drive more revenue.With personalized ads, you can also increase revenue by up to 15% and improve marketing spend efficiency by as much as 30%.So how does a Facebook birthday discount ad work, and how can you use an automated workflow to collect and convert leads?Here’s your unicorn map to ...
The Complete Guide to Automated Text Message Marketing for Sales Outreach
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The Complete Guide to Automated Text Message Marketing for Sales Outreach

Today I’m going to show you how to use automated text messages to grow your business by driving, qualifying and converting leads via mass texting.SMS messaging drives, qualifies, and converts leads automatically. That means you can build contact lists around the clock while saving your team tons of time and resources.If you typically market your business via channels like email, social media, or your website, you might be surprised to learn how much those traditional digital channels look like donkeys—compared to a unicorn channel like automated texting, which can drastically improve your results.On average, SMS messages have a 98% open rate, which is nearly five times higher than email (20%). And consumers who opt in to receive text messages are 40% more likely to c...
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What are Chatbots? How do Chatbots work? Top 10 applications

What are Chatbots?“A chatbot is a type of software that can help customers by automating conversations and interact with them through messaging platforms.”A chatbot is a software program that can hold a conversation with a human user. They essentially automate one-to-one conversations. But don’t be fooled into thinking that all they do is talk. They can do everything from turning your lights on to advising you on what investments you should be making.Also known as Artificial Conversational Entities (ACEs) or conversational agents, chatbots are quickly changing the way business is being conducted. The automation of basic, mechanical processes through conversational agents allows businesses to concentrate their valuable resources on tasks that actually matter.With chatbots evolving and gr...
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How to Create a WhatsApp Bot in 3 easy steps

According to Statista, 3 billion people rely on phone-based messaging apps to connect and communicate with one another. Surveys also confirm that WhatsApp Leads The Global Smartphone Messenger Wars With 44 Percent Market Share ( 1mtb).Put these two statistics together and it is evident that WhatsApp as a business communication channel is going to reap dividends for businesses. Until recently, email, phone, website, live chat, and social media messengers have been the primary means of communicating with customers. The introduction of WhatsApp bots into the mix provides a simple, direct, and real-time means of communication.What is a WhatsApp Bot?A WhatsApp chatbot is an automated system that can converse with customers through WhatsApp. The WhatsApp number would be your business number. ...
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What is Chatbot? Why Should You opt One For Your WordPress Website?

Imagine owning a business website and having to respond to all your visitors’ queries all day, every day. Sounds cumbersome, doesn’t it?Well, rather than hiring a team of responders, why not take the technologically-advanced way and opt for a chatbot? You must have certainly seen one while browsing online, so you are well aware of the benefits that come with its integration.In simple terminology, a chatbot is an AI software that can help build a conversation in a natural flow of language with your website’s users through chatting or voice commands.But there’s much more to it. We shall dive into the basic functionalities of chatbots and understand why you should prefer them for your WordPress website.History and Evolution of ChatBotsThe chatbot market is estimated to reach $77.6 billion ...
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Create Telegram Bot Using Python Tutorial with Examples

IntroductionFor engaging conversations, the automated chatbot is really beneficial. On platforms such as Facebook, Google, and others, we can develop chatbots. In this tutorial, we will learn about how we can create a Telegram chatbot and use it to prepare text messages with rich responses.Here we learn how we can get different types of responses from the bot such as:TextImageVideoDocumentAudioPollQuick reply ButtonsButtons with the linksSteps to create a Telegram BotFollow the below instructions to make a Telegram chatbot.Step 1: Open your telegram account and in the search bar type “BotFather”.Step 2: Click on the “BotFather” and Click on the “Start” button.Step 3: Type “/newbot”.Step 4: Type your unique bot name.Step 5: Now type a unique username for your bot.Remember: username must ...
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Conversational Commerce 2022: Trends and Drivers

Here’s a list of things that will dominate the conversational commerce industry in 2022.Image Credit: Polina PirogovaA recent report states that in 2021, consumers spent $871.03 billion online with U.S. merchants, which makes it a 14.2% rise YoY from $762.68 billion in 2020. The past two years of the COVID pandemic have fostered retail digitization and AI-powered conversational agents like chatbots and virtual assistants are among the main drivers. Juniper Research expects that chatbots will save retailers $439 million annually by 2023, while retail sales via conversational channels demonstrate a 98% annual growth rate and are projected to reach $142 billion by 2024. All in all, global spending on conversational commerce is predicted to grow nearly sevenfold to about $290 billion, by 20...
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What is WhatsApp Business API? How can it Help your Business?

We live in an era of “now,” where everything we want needs to be given immediately. From purchase to customer service, your customer is looking for real-time communication.According to a survey conducted by Salesforce, 80% of customers said that the company’s customer service is as important as the products/services they offer.When Salesforce conducted a similar survey, they realized that 80% of the buyers expect immediate communication. This survey showed that people expected the companies to respond on messenger apps within the hour.Even today, the statistics remain to be true. At least 79% of millennials want mobile responsive customer support, while 90% expect businesses to have some kind of online support.People don’t prefer waiting in long queues or holding on to their phones till...
How Do Chatbots Help in Improving your Brand Experience? | by WotNot | Mar, 2022
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How Do Chatbots Help in Improving your Brand Experience? | by WotNot | Mar, 2022

In today’s competitive market, businesses must ensure that their brand creates a unique experience for customers.Chatbots allow customers to engage with your brand on the internet and get information and suggestion on products or services. All this without getting bogged down with repetitive tasks like waiting on hold or being directed from one department to another.This means that customers get information faster, translating into more sales and better relationships with your company overall.Let’s take a real-world example to see how it would work. If a customer orders flowers for a wedding on Wednesday, the chatbot will be available round the clock over the weekend in case there are any issues or changes that need to be made on your order, or maybe you want to track your order or orde...
AI Role In The Metaverse. Let’s imagine a dream where we are all… | by Stanislav Kryvenko
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AI Role In The Metaverse. Let’s imagine a dream where we are all… | by Stanislav Kryvenko

Let’s imagine a dream where we are all living in a life simulation...IMDb “Black Mirror” Fifteen Million MeritsMost of you know how Meta could change our world (if not, take a look at this short video: Everything Facebook revealed about the Metaverse). In fact, many other companies will try to make it. Interaction with virtual worlds is already here, there are plenty of cool devices we may use to dive into another reality.I’m a game developer professional and most of my time I’m spending on designing AI behaviors for my games (from chess AI to AR assistants). I’m not going to tell you about the virtual worlds in this post, but about the artificial intelligence inside. And it’s not only about games, it’s about an advanced interaction with virtual worlds, about how the system could work. ...
15 Best Influencer Marketing Platform for Small Business with Champagne Tastes and PBR Budgets
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15 Best Influencer Marketing Platform for Small Business with Champagne Tastes and PBR Budgets

Influencer marketing is the new word-of-mouth of the digital age and one of the most powerful ways to attract your ideal customer.Did you know that 80% of marketers find that working with an influencer is an effective marketing strategy? In fact, interest in influencer marketing has risen more than 90x!With the flood of content in the creator economy, consumers look to trusted sources to tell them what products they use, the best places to travel, their favorite brands ….Influencer Marketing Case Study: Pottery BarnThe marketing team at Pottery Barn wanted to advertise their new line of décor. They picked an influencer with a keen eye for design to display their items in an appealing way.The campaign featured Holly Becker, who runs the blog Decor8.  Becke...
Marketing Agencies: Cloud Messaging | by Cloud Ladder Consulting
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Marketing Agencies: Cloud Messaging | by Cloud Ladder Consulting

Text Messaging Service has become a popular way of connecting with clients and consumers as the use of mobile phones has increased. Bulk SMS beats traditional marketing tactics in terms of speed, accessibility, and direct connectivity, and is commonly employed by advertising agencies. The most significant advantage of using Bulk SMS Service is that it allows a company to engage directly with its customers, which is something that no other media can give. According to research, 90 percent of SMS messages are viewed within three minutes of delivery. As a result, Bulk SMS Messaging is one of the most efficient and effective ways to communicate directly with your target audience.Mass Text Messaging: With an SMS Blaster, you can send mass SMS text message blasts to your clients’ contact list...
12 Must-have Tools Every Social Media Content Creator Needs to Drive Engagement in 2022
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12 Must-have Tools Every Social Media Content Creator Needs to Drive Engagement in 2022

Creating scroll-stopping content that drives unicorn social media engagement — views, follows, likes, comments, shares and saves — is easier said than done. Whether designing the perfect graphic, choosing the time to post, enabling the call to action, or incentivizing interaction, these are the must-have social media content creator & digital creator apps that any brand and marketer can enlist to make their content have max impact on their business goals.The social media content creator tools that we list here, we’ve vetted and use every day, and they span the whole content journey (from idea generation to conversion driving) saving us time and helping our content unicorns work harder.GET NEW INSTAGRAM TOOLS FROM MOBILEMONKEYGrow Instagram followers and en...
How to Send a Link in a Text for SMS Marketing in 3 Steps
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How to Send a Link in a Text for SMS Marketing in 3 Steps

So your business is using text message marketing to stay in touch with customers. Awesome!Text message marketing is the most engaging channel for customer communication today. Businesses using text messages as a channel for customer communication see awesome benefits like 7X ROI compared to email marketing. Our customer generated $1M in revenue in 6 months using text message campaigns.So how do you generate sales with text message marketing? A lot of the time you want to link people to your offers and promotions with a link in your text message outreach campaigns. SMS links allow customers to open your website, open an email or initiate a phone call. This allows you to open the line of communication and begin that 1:1 relationship with the customer.  ...
Artificial Intelligence Virtual Assistants and Chatbots | by aNumak & Company | Jan, 2022
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Artificial Intelligence Virtual Assistants and Chatbots | by aNumak & Company | Jan, 2022

There’s a reason people say, “first impression is the last impression.” About 51% of customers will never approach a business again after a single bad experience. This puts pressure on every interaction and missed opportunity with potential customers, new purchasers, and long–term users.Webchat is often the first impression for customer service interactions. However, while chat services initially connected consumers with actual customer service staff, chatbots have become increasingly common — for obvious reasons and with obvious limitations.As a result, no platform guarantees an enhanced customer experience. Consumers care most about solving their problems. Whether they do this with a person or a chatbot is secondary.This is what your consumers want. Chat preference continues to grow: ...
Top Chatbot Marketing Techniques that will Drives your Sales | by WotNot | Feb, 2022
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Top Chatbot Marketing Techniques that will Drives your Sales | by WotNot | Feb, 2022

Conversations have always been at the center of sales, and the transition to the digital space hasn’t changed that. Chatbots are at the forefront of facilitating these conversations on the online front. According to stats, 55% of businesses that use chatbots generate more high-quality leads, and chatbots increase sales by 67%.So now you know. Chatbots aren’t just a gimmick or any other tool to add to your tech stack. But instead, here to drive your conversations and demand generation. However, many businesses struggle with the ‘how’ aspect of it.Buying a tool integrating them using chatbot templates is easy. But to be able to drive conversions and generate sales-qualified leads/appointment bookings requires a lot of research and creative content writing skills.Not to worry, though. In t...
Is Chatbot Agency Mastery a SCAM? | by AnonymousHelper | Jan, 2022
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Is Chatbot Agency Mastery a SCAM? | by AnonymousHelper | Jan, 2022

chatbot agency mastery scamIf you have seen the sales video and are looking to buy the course, read the details here before deciding.If you ever wandered across this place called the Internet, chances are you might have come across this training called Chatbot Agency Mastery. With the advent of Chatbots for marketing, more and more businesses are switching to deploy bots for improving customer engagement and lead conversion.Chatbots are real, and people generate tons of money by building real, valuable chatbots. But what’s not natural is this sham of a course known as Chatbot Agency Mastery which has been re-christened as CAM-2.0If you ever came across the video sales letter of this course, you would hear the founder of this course, Sumanta Barman, CEO of The Virtual Bytes. He will prou...
How to Create a Telegram Chatbot in 2022 | by Devashish Datt Mamgain | Jan, 2022
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How to Create a Telegram Chatbot in 2022 | by Devashish Datt Mamgain | Jan, 2022

Telegram has been growing in popularity ever since it was launched close to a decade ago. The app has close to 540 million users, 38% of whom are from Asia. The app offers a powerful alternative to WhatsApp and Facebook Messenger and claims to be more secure than both these platforms. In fact, speed and security are Telegram’s USP.As the name suggests, a Telegram chatbot is a chatbot that lives on the Telegram platform and facilitates automated conversations between a human and a computer through the Telegram app.The chatbot functions just like a human being with whom you are chatting using Telegram, with the only difference being that the responses are canned and you might get the same response for similar questions.If a large percentage of your target audience is active on Telegram, t...
The Complete Guide To Mastering Chatbots To Market Your Brand | by atisfyreach | Jan, 2022
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The Complete Guide To Mastering Chatbots To Market Your Brand | by atisfyreach | Jan, 2022

A chatbot is a marketing tool that imitates human communication to help brands optimize their marketing efforts and engage with customers throughout the day. They leverage messaging mediums like SMS, social media sites, and website pop-ups to receive and respond to messages. Brands can program their chatbots marketing tool to respond to certain messages the same way or use machine learning to give appropriate responses to specific questions.They allow brands to respond to pressing customer issues on time, whether users want to book a flight or return an item. Customers expect quick responses from the brands they are buying from, and chatbots for marketing allow them to reply instantly.Other than getting quick answers to their questions, customers are messaging chatbots to:Resolve compla...
Reimagining the future of Commerce with WhatsApp | by Haptik
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Reimagining the future of Commerce with WhatsApp | by Haptik

WhatsApp and Haptik have always believed in the power of messaging. Until now, WhatsApp was looked at as a customer service channel that can be used to resolve customer grievances.With recent developments, it is clear that WhatsApp wants to enable Commerce for millions of businesses. Big brands are taking Commerce to where their users are engaging the most — WhatsApp. This has led to deeper engagements in a plethora of commerce options available to a user today.WhatsApp commerce has been the engine behind the growth of many small and large-scale companies. WhatsApp chatbot has evolved into a full-blown channel that brands leverage to sell and transact with their customers, emerging as the most efficient channel to buy and sell digitally.WhatsApp commerce is designed in such a way that i...
How to Collect User Data in Messenger and Export It to Google Sheets with the ManyChat Bot — EmpathyBots | by Pratik Bhangire | Jan, 2022
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How to Collect User Data in Messenger and Export It to Google Sheets with the ManyChat Bot — EmpathyBots | by Pratik Bhangire | Jan, 2022

Are you planning to generate leads for your business with Messenger?Or, just growing a subscriber list of your newsletter?Whatever it be, you just want to collect user data like name, email, contact number, etc.And you know what, it is very easy to collect user data in Messenger with the ManyChat bot.Not just that, In this tutorial, I’m going to show you how to collect user data in Messenger and export it to google sheets with the ManyChat bot so that you can easily access it later.Source: EmpathyBotsBefore starting out, If you are not familiar with technical terms in chatbot development then please refer to my guide on technical chatbot terminology, because in this tutorial you need to be aware of that technical jargon.Ok, I’m going to divide this tutorial into 2 parts, first we’ll see...
What Is SMS Marketing & How to Grow a Business with Text Message Marketing
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What Is SMS Marketing & How to Grow a Business with Text Message Marketing

In this article you will learn the basics of SMS marketing, the benefits, and an overview of how it’s done so that you can increase your sales and marketing performance via the unicorn of automated, scalable text messaging with customers.We’ll cover these SMS marketing essentials:Re-Engage & Nurture Leads via SMS Text MessagesTake customer communications to the next level with consumers #1 preferred channel. Create an account and get your own SMS phone number setup today!What is SMS marketing?What is SMS marketing?Short message service (SMS) marketing is a type of opt-in marketing where businesses send promotions to customers through text messages. Thus, SMS marketing is also called text message marketing or text marketing.Similar ...
Conversational AI, XR, and Fashion
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Conversational AI, XR, and Fashion

Conversations in a fashion metaverse“Think A ‘Bot’ It” is a new blog series by Elaine Anzaldo, Conversational UX Designer, where she explores exciting and fun use cases for Conversational AIImagine: social distancing restrictions are over. It’s safe(r) to go out again! For once, after a long, grueling era of pandemic stress, you make plans to go out to a special public event. It hasn’t happened for the longest time. Clearly, this is a cause for celebration and what else to mark the occasion than to dress yourself up a little?You reach for your phone and virtually try on some shoes to match the outfit you’ve been eagerly waiting to wear. It’s so much easier slip on that little number and swipe through AR filters that cover your feet with different shoe styles from the comfort of your own...
The Complete Guide to Creating an Instagram Sales Funnel From Scratch (With Step By Step Instructions and Examples)
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The Complete Guide to Creating an Instagram Sales Funnel From Scratch (With Step By Step Instructions and Examples)

We all know the power of Instagram marketing. It’s a fun and interactive way to generate leads, increase sales, and generate buzz for your business. However, many people don’t know that there’s a new way to create Instagram sales funnels entirely inside of your Instagram page!Facebook quietly rolled out the Instagram Automation in the middle of 2021, but there are only a handful of 100% approved tools (shameless plug for ourselves). The reason for allowing Instagram Automation in the first place is to continue to create new features and tools to make Instagram a better shopping platform, for businesses, brands, entrepreneurs, and creators, just like you!GET NEW INSTAGRAM TOOLS FROM MOBILEMONKEYGrow Instagram followers and engagement with new tools for influenc...
On Replika. Replika is a popular AI companion app… | by Matthew Maybe | Dec, 2021
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On Replika. Replika is a popular AI companion app… | by Matthew Maybe | Dec, 2021

Is oxytocin the new dopamine?Prior to GPT-3, the most powerful AI in the world was arguably the human behavior prediction system that Facebook built. In retrospect the actual AI part of this will probably appear rather crude; the true innovation making that system so powerful is how it manipulates human beings by triggering targeted dopamine releases to reward behavior that is in accordance with corporate or political goals. Humans’ inclination towards social engagement is a backdoor vulnerability which has been used to hack our nervous systems with devastating consequences.There are holes in that system, however. Everything that happens on social media happens more or less in the open, so it is observable to others when someone has been manipulated towards an end that does not match wh...
How to Use Visuals to Make Your Chatbot More Lively and Empathetic — EmpathyBots | by Pratik Bhangire | Dec, 2021
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How to Use Visuals to Make Your Chatbot More Lively and Empathetic — EmpathyBots | by Pratik Bhangire | Dec, 2021

Do you know? according to research, visual messages are processed 60,000 times faster than text messages.And, that is the reason adding visual elements into chatbots is considered as one of the top 2 best practices of conversational UI (user interface) design.In the last guide, I have shown you how to build a simple FAQ Chatbot with ManyChat to get started with your journey of chatbot development.And in this guide, I will continue that example of FAQBot to show you how to make your chatbot more lively by adding some visual elements to it so that it could feel more empathetic, interesting, and fun to interact with.The tool that we are going to use for designing those visuals is none other than, Canva — a simple yet powerful graphic designing tool!So, without further delay, let’s get star...
How to Build a Simple FAQ Chatbot with ManyChat (No-Code) in 2022 — EmpathyBots | by Pratik Bhangire | Dec, 2021
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How to Build a Simple FAQ Chatbot with ManyChat (No-Code) in 2022 — EmpathyBots | by Pratik Bhangire | Dec, 2021

Are you ready to get your hands on chatbot building?Don’t worry, we’ll start with a simple and easy one!In this guide, I will show you the 6-step process to build a simple FAQ chatbot using the no-code chatbot development platform, ManyChat.So, be with me!Source: EmpathyBotsBefore starting to build a FAQ chatbot, you need to create a full plan to build one.If you have read my guide on how to create a chatbot from scratch, then you definitely know about it. But if not, then I highly suggest you to read it first.To give you a brief idea, the plan is nothing but to decide the goals of your chatbot, its functionality, type, deploying channels, and the tech stack you need to create a chatbot.Like in the case of our FAQBot,The goal is to answer frequently asked questions of users by creating ...
What Is Conversational Marketing? Definition and Tips
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What Is Conversational Marketing? Definition and Tips

Let’s be honest: Modern marketing is broken. Most brands spend hours of their time and hundreds of dollars chasing down new leads. That’s a recipe for wasted energy on a lead pipeline that does nothing for you. It’s time to identify your unicorns: You need to yield 80% of your results from 5% of your effort. And that means going all in on conversational marketing.With conversational marketing, brands move users through their funnel with the power of one-on-one conversations. Instead of pushing ads or spammy emails at shoppers, conversational marketing sends personalized and friendly messages that consumers want to engage with. Not sure if it’s right for you? Learn how conversational marketing works and check out these four examples to start your campaigns on the ...
How to Write a Conversational Script for Your Chatbot — EmpathyBots | by Pratik Bhangire | Dec, 2021
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How to Write a Conversational Script for Your Chatbot — EmpathyBots | by Pratik Bhangire | Dec, 2021

First of all, applaud yourself, because you have reached the second step in creating a chatbot.And, it means a lot!It means you are serious about creating a chatbot and have taken a step-by-step approach to create it.What will you get from this guide?In this guide, you will get the 5-step process to write a conversational script (with example) and the 6 best practices you should follow to make it effective.Source: EmpathyBotsIn the last guide, I have shown you how to design a conversational flow for your chatbot from scratch.If you haven’t read it yet, read it now and come here again!Because it’s the first step in creating a chatbot and a pre-requisite for this guide.But, what exactly is a conversational script?Well, read the next section to know this!The conversational script is nothin...
Evolution of Conversational AI. A chatbot is computer software that… | by Mitusha Arya | Dec, 2021
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Evolution of Conversational AI. A chatbot is computer software that… | by Mitusha Arya | Dec, 2021

Image Source: https://thecxinsights.com/chatbot-examples/A chatbot is computer software that uses artificial intelligence to replicate human conversations. They’re also referred to as “digital assistants” that are aware of human capabilities. Bots decipher the user’s purpose, process their requests, and respond quickly with appropriate information.Bots may speak via voice and text, and they can be used on websites, apps, and messaging platforms like Facebook Messenger, Twitter, and Whatsapp.A chatbot can be as simple as matching patterns and responding, or it can be a complicated weave of artificial intelligence algorithms with advanced conversational state tracking and integration with current business processes.Chatbot apps let customers have a better experience by simplifying interac...
11 powerful ways how WhatsApp chatbots are helping in healthcare! | by Engati | Dec, 2021
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11 powerful ways how WhatsApp chatbots are helping in healthcare! | by Engati | Dec, 2021

The healthcare industry has been under immense pressure over the past couple of years and needs to embrace digital transformation as much as possible to scale up and provide healthcare services in a better manner. So, how do they do that? How can the healthcare sector improve customer satisfaction? The answer, to a great extent, lies in reaching patients over the app they use 23 times a day and automating conversations right there. How do they do that? By deploying WhatsApp chatbots for healthcare.1. Assessing symptomsYour patients can chat with your healthcare chatbot on WhatsApp to self-report their symptoms and get a diagnosis. This is not intended to replace doctors or healthcare professionals in any way, rather, these bots are meant to supplement them and help them work more effect...
Recruitment and Staffing- Cloud Messaging | by Cloud Ladder Consulting | Nov, 2021
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Recruitment and Staffing- Cloud Messaging | by Cloud Ladder Consulting | Nov, 2021

Employees are crucial to a company’s growth and success, and gathering a team with a varied range of personalities, passions, and skillsets is one of the most difficult components of any business.Finding exceptional individuals and persuading them to apply is a difficult task that demands a team effort. It works similarly to how marketers attract and convert customers. This is where marketing for recruitment comes into play.The average American looks at their phone 47 times every day. Because we’re all so glued to our phones, text messaging is a fantastic and mostly underutilized channel that skilled recruiting teams can employ to generate significant results.Recruitment Funnel:1. Attract: Text to Apply2. Engage: Chat to Engage3. Nurture: Respond to Rehire4. Convert: Remind to CompleteM...
How we designed and developed an AI chatbot for the first time | by ximnet | Nov, 2021
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How we designed and developed an AI chatbot for the first time | by ximnet | Nov, 2021

Photo by Aideal Hwa on UnsplashEven way back then, there were plenty of Natural Language Understanding (NLU) platforms to choose from, and no shortage of advocates for each provider.Google’s Dialogflow seemed like an obvious choice: Creepily accurate answers to our sometimes nonsensical questions is basically their whole business model.On the other hand, IBM’s Watson had already made big waves with their Jeopardy win, and was now poised to revolutionise healthcare (a promise still pending).And what about Microsoft’s Azure Bot?In retrospect, it really didn’t matter which one we chose — we ended up trying them all anyway as we ventured deeper and deeper into our chatbot journey, eventually going beyond the platforms to explore the underlying models for ourselves (Huggingface is a great re...
Everything you need to know about Bots | by Cloud Ladder Consulting | Nov, 2021
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Everything you need to know about Bots | by Cloud Ladder Consulting | Nov, 2021

Bots are automated software program that runs predesigned tasks over the Internet. They are automated which means they run according to the instructions they receive without a human user needing to manually start them every time. Bots imitate humans and replace human behavior.More than half of all internet traffic can be credited to bots. For some e-commerce stores, bot traffic can be even higher than 90%. Bots scan content, interact with sites and social media accounts, or chat with users.Bots are typically networked; bots account for more than half of Internet traffic, reading material, interacting with webpages, conversing with people, and searching for attack targets.Some bots, such as search engine bots that index content for search or customer service bots that assist users are va...
How to create a chatbot without any programming | by Paphus | Nov, 2021
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How to create a chatbot without any programming | by Paphus | Nov, 2021

Businesses in today’s world thrive by serving their customers and making sure their clients are satisfied. When it comes to customer service, customers value their time and expect quick responses. Chatbots provide the ideal solution in today 24x7 world to service your customer service on the web, mobile, and social media.There are many ways to create a chatbot, from using a chatbot platform, to hand coding your own solution. In this article we create a bot using Bot Libre, which is a free open source chatbot platform. Bot Libre makes creating a chatbot and connecting it to the web, mobile, and social media easy. No programming is required, and you can train the bot using natural language.Here you can learn on how to create your own chat bot in 10 easy steps:Click 1 — Bot LibreFirst go t...
How to build AI Chatbot for your business | by ximnet | Nov, 2021
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How to build AI Chatbot for your business | by ximnet | Nov, 2021

There is no shortcut in developing a successful AI Chatbot. Much evaluation and internal engagement are required to determine the success of its implementation.With the experiences we have gathered as a team, we discovered that the following must be considered ahead:Set your priorities rightBe goal-oriented in your approach by identifying your business pain points and opportunities. Here’s the most important question businesses should ask themselves before getting started:“What are you trying to solve?”Whether it is managing product enquiries or assisting customers to check account balance, a good AI Chatbot focuses on its key tasks. This helps businesses to improve productivity by responding to pain points or opportunities more effectively.Form realistic expectationsMost businesses exp...
6 Best WhatsApp Chatbots in India | by Haptik | Oct, 2021
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6 Best WhatsApp Chatbots in India | by Haptik | Oct, 2021

WhatsApp is the new buzzword for digital conversations as the post-pandemic world gets more digital-savvy and contactless shopping emerges as the new trend.According to a Statista report, WhatsApp is the most popular messaging platform with more than 2 billion active users outranking Facebook Messenger at 1.3 billion and WeChat at 1.2 billion users. Not only this, it has become the world’s third-largest social networking platform after Facebook and YouTube.Given the popularity and demand of this new messaging channel, businesses too have started to turn their ships, the WhatsApp way. Also, recent innovations in artificial intelligence (AI) and machine learning (ML) make WhatsApp more profitable for businesses. AI-powered virtual assistants, also known as WhatsApp Bots have helped busine...
The Biggest Problem With Instagram Marketing, And How You Can Fix It
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The Biggest Problem With Instagram Marketing, And How You Can Fix It

Instagram is a great marketing tool, but it isn’t without its flaws. Instagram has an algorithm that ensures posts are shown to the same people over and over again, making exposure difficult for businesses with more than 100 followers. Instagram hashtags are used for discovery, but Instagram doesn’t allow them to be clickable or easily searchable. Instagram posts don’t link back to your website, making it harder to track traffic. Instagram doesn’t have built-in analytics for users or brands that are actively engaging on the platform.So how can you get around this? We will discuss strategies to make Instagram work for your business.GET NEW INSTAGRAM TOOLS FROM MOBILEMONKEYGrow Instagram followers and engagement with new tools for influencers, artists, brands and D2...
How to Create a Chatbot from Scratch in 2021 (The Ultimate Guide) — EmpathyBots | by Pratik Bhangire | Nov, 2021
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How to Create a Chatbot from Scratch in 2021 (The Ultimate Guide) — EmpathyBots | by Pratik Bhangire | Nov, 2021

So, you want to create a chatbot?Well, you definitely should!Because your customers want it and it is backed by data.According to Salesforce’s “State of Service” report, 76% of service professionals said that customers have increased their use of self-service resources during the pandemic.And, 83% of customers expect someone to interact with them immediately after they contact a company.Then, What are you waiting for? Let’s get started!Source: EmpathyBotsBut before moving ahead I highly suggest you to read this complete guide on What Exactly is a Chatbot? And Why is it Important?To get a detailed understanding of the subject including, types of a chatbot, how does it work, its importance, use cases, and examples.It is a prerequisite for this guide!Ok, let’s start!If you want to create a...
The Ultimate Rasa Cheatsheet. A beginners’ guide to Rasa Open Source | by Nikoletta Ventoura | Oct, 2021
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The Ultimate Rasa Cheatsheet. A beginners’ guide to Rasa Open Source | by Nikoletta Ventoura | Oct, 2021

Let’s start with the basics:Rasa Open Source is a framework for Natural Language Understanding (NLU), dialogue management, and integrations. Rasa also provides RasaX, which is a toolset (GUI) to improve a bot created with Rasa.This is a continuously growing framework for the development of dialogue systems and no wonder there is the need for some help when you start working with Rasa. I got your back though! Here is a comprehensive cheatsheet for all the main commands and functionalities you need!Filesdomain.yml → the “universe” of the bot, i.e., it has a list of all the intents, responses, custom actions, slots, and forms. Don’t forget that every time you add a new intent or entity you have to also add it in your domaindata/nlu.yml → the training data for the natural language understan...
Guide to how you can change your Alexa voice to a celebrity voice | by Tapaan Chauhan | Oct, 2021
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Guide to how you can change your Alexa voice to a celebrity voice | by Tapaan Chauhan | Oct, 2021

Tapaan ChauhanFollowOct 28 · 2 min readAlexa’s robotic voice sometimes feels a bit annoying but do you know that you can easily change its voice to different celebrity voices ? Sounds really cool right? The best thing is you don’t need to go through various steps and processes just simple command and you will be able to enjoy your favorite celebrity voice.However you need to know one more things that this facility won’t be free and you have to spend $4.99.The voices are quite limited though. In 2019 Amazon announced their first and new celebrity voice of Samuel L Jackson for Alexa. Then they have added two more celebrity voices to this list : Shaquille O’Neal and Melissa McCarthy. So let’s head over to how you can request your favorite celebrity via Alexa.1. How Conversational AI can Au...
Guide to How you can delete smart home devices from Alexa | by Tapaan Chauhan | Oct, 2021
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Guide to How you can delete smart home devices from Alexa | by Tapaan Chauhan | Oct, 2021

Tapaan ChauhanFollowOct 31 · 2 min readAlexa can get pretty ugly when it gets confused. One of the reason behind Alexa’s this behavior is adding multiple devices with same name. No worry, as you can easily make it work again by deleting some devices. Here are few simple steps that you can follow to delete some devices from Alexa.Don’t need to worry about facing complex tutorial, just follow these below steps to delete devices from Alexa successfully:Open the Alexa app.Head over to devices.Then all devices.Select the devices you want to delete.Then go to settings.Click trash and confirm deleting.1. How Conversational AI can Automate Customer Service2. Automated vs Live Chats: What will the Future of Customer Service Look Like?3. Chatbots As Medical Assistants In COVID-19 Pandemic4. Chatb...
5 Upcoming Trends About Instagram Marketing in 2022
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5 Upcoming Trends About Instagram Marketing in 2022

In this post, we will be talking about 5 upcoming trends in 2022 in Instagram Marketing and how you can use them to grow your small business online.So without further ado, here are the top trends to make you more money in 2022.Is your Agency Ready to 10X Engagement & Lead Gen for Clients?Create a free account and build your first chatbot automation campaign today!Upcoming Instagram Marketing Trend #1: Instagram Is a Shopping PlatformThat’s right folks, instagram is becoming a platform for shopping. Between the new instagram updates and stories being put to use already as well as third party apps following suit, this trend has been in development for some time now. You can now shop directly within your stories. Take a look at how @secondhan...
5 Tips for Using Instagram Automation to Grow Your Business and Reach More Followers
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5 Tips for Using Instagram Automation to Grow Your Business and Reach More Followers

Instagram automation has become one of the best ways to grow your audience, increase your reach, and generate leads. It’s important to remember that automation isn’t meant to replace social media managers, rather, it’s meant to be used as a business tool. In order to get the most out of Instagram automation, you need to set up the best automations that work for you and your brand.It can be difficult to find the best instagram automation examples, tips, and tricks that make sense for you or your business. So here are some tips to help you choose which one will work best for you, and help you reach more customers.Is your Agency Ready to 10X Engagement & Lead Gen for Clients?Create a free account and build your first chatbot automation campaign today!...
Everything You Need To Know About NEW Instagram Live DM Automation
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Everything You Need To Know About NEW Instagram Live DM Automation

Instagram strategy is an important component of marketing and advertising and it is only going to become more and more important as we go on. DM automation was built to help optimize how people do business on Instagram.It comes as no surprise that a lot of big companies, small businesses, entrepreneurs, and creators are investing in Instagram automation and this is likely to impact the way we see Instagram in 2022.GET NEW INSTAGRAM TOOLS FROM MOBILEMONKEYGrow Instagram followers and engagement with new tools for influencers, artists, brands and D2C businesses. Sign up to be the first to use tools that generate elite engagement via Instagram DMs.New Instagram Live Automation Feature Is Coming SoonSince day one, we’ve been at the forefront o...
Facebook launched Portable Portal Go and Portal plus smart displays | by Tapaan Chauhan | Oct, 2021
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Facebook launched Portable Portal Go and Portal plus smart displays | by Tapaan Chauhan | Oct, 2021

Facebook recently announced the launching of their best two smart speakers, the portal Go and Portal plus to make your video chatting experience better. With advanced features and technology, these devices will make going to set another milestone in the market of smart displays.Picture source : mysmartprice.comAs Facebook is claiming portal go as the first ever portable devices, let’s get into the quick view of this device:This smart speaker with 5 hours of battery longevity offers users to carry this without dragging power adapters always.Its’ smart 12mp camera with ultra-wide view uses special artificial intelligence which keeps panning and zooming automatically no matter where you take the conversation. So you don’t have to worry about turning the screen while doing any work. Also it...
ATHOM makes homey smart home service free | by Tapaan Chauhan | Oct, 2021
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ATHOM makes homey smart home service free | by Tapaan Chauhan | Oct, 2021

After being relaunched as a cloud based mobile app service, Homey is now all set to give users new experience as a completely free application to connect all your smart home devices in one click.Image resource: the-ambient.comWith the use of Homey the whole house can be in a single screen. This simple free application will allow users to connect and drive every single smart device in one click. They can switch on the lights, play music and switch on TV any time they want. Users can also have access to controlling their home’s temperature and can arrange different other things by using it. After its integration with Amazon Echo, Google Assistance and Facebook messenger, one can control Homey with voice command or even by typing on messenger.Additionally Homey can connect users with their...
How to Get More SMS Subscribers: +15 Irresistible Opt-in Strategies
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How to Get More SMS Subscribers: +15 Irresistible Opt-in Strategies

What would you do to have a never-ending pipeline of your best leads on speed dial? Or better yet, just a quick text message away.Turns out, customers want that, too. Customers overwhelmingly would rather communicate with brands via text than anywhere else.Text message marketing and SMS updates from businesses, survey data shows, is more convenient, unobtrusive, more personal and one less thing to remember.Do you want to establish that level of trust and visibility between your leads and your brand?Today I’m going to show you how to get more SMS subscribers signed up for updates from your business.From the strategic to the actionable, use these methods to grow your SMS opt-in list from zero to 60,000 — fast.16 Ways to Get More SMS Subscrib...
Chatbots: From Alan Turing to our decade. | by Anastasia Rempoulaki | Oct, 2021
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Chatbots: From Alan Turing to our decade. | by Anastasia Rempoulaki | Oct, 2021

Photo by Austin Distel on UnsplashChatbots are “online human-computer dialog system[s] with natural language”. In simple words, chatbots is a virtual person who can effectively talk to any human being using interactive textual skills.The main idea of chatbots started from Alan Turing, who asked “Can machine think?” in 1950. Let’s remember an example of Turing in one section of “Computing Machinery and Intelligence”. In this example Turing simulated what the test might look like when human asking questions and an imagined intelligent computer responding.Q: Please write me a sonnet on the subject of the Forth Bridge.A: Count me out on this one. I never could write poetry.Q: Add 34957 to 70764.A: (Pause about 30 seconds and then give as answer) 105621.Q: Do you play chess?A: Yes.Q: I have ...
Guide to How you can connect and pair your Google Home to a Bluetooth speaker | by Tapaan Chauhan | Oct, 2021
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Guide to How you can connect and pair your Google Home to a Bluetooth speaker | by Tapaan Chauhan | Oct, 2021

Tapaan ChauhanFollowOct 14 · 3 min readIt is now possible to connect your Bluetooth speaker with your Google smart speaker. For instance, if you want to enjoy the benefits of Google Assistant but want the sound to play via another speaker then this is the best solution for you. Here we will guide you about how you can connect and pair your Google assistant with Bluetooth speaker.First you need to turn on your Bluetooth speaker and then press and hold the particular button on the top or back in order to stick it in pairing mode. Then head of to the steps mentioned below:Open Google Home appTap the Google home deviceAt the top-right click settings and then AudioAfter that click default music speakerThen click pair Bluetooth speakerWhen your Bluetooth device appears click done.1. How Conve...
Making it easier to map variables
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Making it easier to map variables

Botsociety added a new way to map variables to make your conversations more dynamic and customizable at scale. This helps you prepare your design for handover and improve the conversational experience since now you’re dealing with dynamic conversations. Think about a person’s name, location, hours, product name, things that can be dynamic or arrive from the database, API integrations, etc. This new feature gives you more flexibility to customize your designs and make them ready for production.Introducing variablesThere is something magical about using variables in your design. This is not only a Botsociety thing since it’s pretty standard in other scenarios, like programming, apps, or websites. Variables make everything more dynamic or adapted to the user’s case since they work as a pla...
How to Capture Emails with a Chatbot & Automatically Send Emails into Mailchimp with a Native MobileMonkey Integration or Constant Contact, iContact or AWeber with Zapier
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How to Capture Emails with a Chatbot & Automatically Send Emails into Mailchimp with a Native MobileMonkey Integration or Constant Contact, iContact or AWeber with Zapier

Are you one of the 10 million businesses using Mailchimp for your email marketing? Email capture and growing your list just got even easier with a native Mailchimp integration in MobileMonkey!Today, I’m going to show you how to automatically grow your email list using your MobileMonkey chatbot in two steps. I got an email the other day asking about this:It’s a great question. Using a website form to collect emails usually results in a conversion rate between 1% and 10%, and the average website conversion rate is 4%. If you think this is the best you can do with your marketing automation tools, you’re living in donkey denial land.Instead, use a chatbot to capture emails and see your email capture conversion rate increase to as high as the unicorn flies: 100% of imp...
Why do you need to deploy an eLearning chatbot | by Engati | Oct, 2021
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Why do you need to deploy an eLearning chatbot | by Engati | Oct, 2021

Are eLearning chatbots worth it? Do they really help your students? Should your institute invest in one? Well, if you really care about your students and want to help them learn in the most effective manner during these unprecedented times, you should consider investing in an intelligent eLearning chatbot. Here’s why!With remote learning becoming the norm and students taking courses from all over the world, Edtech has become extremely important. Student engagement tools like eLearning chatbots help students find all the answers they seek, wherever they are at any time.‍1. Instant answersArtificial intelligence chatbots will allow your students to get answers to their questions instantly. They won’t need to wait for ages, hoping to get an answer to an email. They won’t even need t...
How to retain customers on your Shopify store | by Engati | Oct, 2021
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How to retain customers on your Shopify store | by Engati | Oct, 2021

Most companies focus more on acquisition than on retention. For a lot of them, that’s a mistake. Unless you’re just starting out, you should focus on retaining existing customers.Various studies have shown that retaining customers could be anywhere from 5 to 25 times cheaper than acquiring new customers. To make this sweeter, customer retention actually helps you with customer acquisition since loyal customers are 4 times more likely than new customers to refer you to their friends and family. These loyal customers are also 7 times more likely to try your new offerings.‍There are many metrics that you could track to measure customer retention. Here are the most important ones:1. Repeat purchase rateThis refers to the percentage of customers who made more than one purchase from yo...
Guide to design and prototype conversations
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Guide to design and prototype conversations

With many new technologies emerging and many others that have been with us for a while, we interact with conversational interfaces regularly. Designing a good conversational experience between a machine and a human is not simple. It has to be natural, fluid, and simple. In this article, you’ll learn everything about Conversational UX and prototype conversations.The conversational shiftWe’re immersed in a digital era where the average global internet user spends almost 7 hours online each day. So if we consider that many of our daily interactions are through technological devices, it’s no surprise that they’re shifting into conversations that look more human and real.This conversational shift we’re experiencing is based on what users want and demand. According to Facebook, the majority o...
Why are Product Managers obsessed with CX platforms in 2021? | by Haptik | Sep, 2021
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Why are Product Managers obsessed with CX platforms in 2021? | by Haptik | Sep, 2021

The most critical skill identified in top-performing product managers is their obsession with customers and their customer experience. In a single day, a product manager makes multiple decisions keeping their customers in mind, and some of these questions might look like -What are the problems their customer is facing today? How to solve it? What is the best possible path to experience the solution? Can it be made shorter or optimized? Can they increase customer satisfaction while providing the solution? And lots more.Their innate ability to understand customers’ pain points and build experiences to solve such problems often becomes the bread & butter for most businesses. Thus in today’s world, a Product Manager’s responsibility is not only about building features but also creating ...
3 Reasons Why WhatsApp is the Future of Commerce | by Haptik | Sep, 2021
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3 Reasons Why WhatsApp is the Future of Commerce | by Haptik | Sep, 2021

With 2 billion users and counting, WhatsApp is the world’s largest messaging platform. People across 180 countries use the app to communicate with their friends, families, and co-workers through swift and seamless messaging. And with the launch of the WhatsApp Business API in 2018, it has become a valuable customer engagement tool for brands — with over 5 million businesses using WhatsApp to engage and serve customers.As WhatsApp continues to expand the range of services it offers businesses, it is increasingly being seen not just as an engagement tool, but a platform to enable conversational commerce as well. This has given rise to the concept of ‘WhatsApp Commerce’ — offering and selling products and services to customers using WhatsApp as the primary channel.There are a number of fac...
AI Chatbot : Transforming Customer Experience in Southeast Asia | by Haptik | Sep, 2021
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AI Chatbot : Transforming Customer Experience in Southeast Asia | by Haptik | Sep, 2021

In a digitally transforming era like 2021, artificial intelligence (AI) has become increasingly capable of driving customer experience across various business functions, making human tasks not only easier but also more efficient and cost-effective. After the rising need for virtual support post-pandemic, AI-driven virtual assistants and chatbots had to become more powerful with advanced NLP engines, automated diagnosis systems, and machine learning algorithms.As a result, AI chatbots nowadays play a significant role in assisting customers virtually across different industries while improving CX for businesses. Not only in developed nations like the US, UK, and Europe, AI Chatbots have become the buzzword in Southeast Asian countries too. Leading brands in Singapore, Malaysia, Indonesia,...
What is Instagram Direct? 6 Ways to Do Business & Drive Sales with Instagram Direct Messages
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What is Instagram Direct? 6 Ways to Do Business & Drive Sales with Instagram Direct Messages

Have you heard of Instagram Direct, but you’re not sure what it is or how to use it?Then you’re in the right place.If you’re using Instagram to grow your business, it’s super important that you understand how to use Instagram Direct. That’s because Instagram Direct is the official messaging system from Instagram…and according to Facebook, 65% of users are more likely to buy from a business they can message.Think of it this way: Instagram has over 1,000,000,000 monthly active users, and over 80% of them follow at least one business account. That means that making it easy for users to get in contact with you is crucial to growing your business online. Because of this, it’s more important than ever that business owners understand Instagram Direct, use it to its ...
How to generate better utterances as a Conversation Designer
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How to generate better utterances as a Conversation Designer

Utterances are messages that can be interpreted by your natural language processing engine and can be used as training data. To design a great conversational experience, Conversation Designers can help the team to generate utterances that can improve the AI models – but this is not a one-person job and many other roles can help on this task.Getting familiar with utterances and the common termsIf you’re not familiar with these concepts, these are some of the most common terms that you may encounter in a conversational AI project:Utterances: examples of messages that can be sent by a userIntents: it’s a collection of utterances and it represents what a user is trying to accomplish or expressing in a conversation. Ex: greetings, asking for something, or specifying a locationEntities: these...
Dialogflow? It’s Easy If You Do It Smart | by Team Quickwork | Sep, 2021
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Dialogflow? It’s Easy If You Do It Smart | by Team Quickwork | Sep, 2021

Team QuickworkFollowSep 8 · 2 min readDialogflow is a natural language processing platform, which can be used in various languages and platforms to build conversational applications and experiences for clients of one company.According to Wikipedia: Dialogflow is a Google-owned developer of human-computer interaction technologies (formerly Api.ai, Speaktoit) based on conversations in natural languages.The AI platform for Google Dialogflow includes the following companies: KLM Royal Dutch Airlines, a Netherlands-based Aerospace and Defense organization with 34,872 staff, with revenues of $10.34 billion, Domino’s Pizza, Inc.DialogFlow is a straightforward platform with minimal coding efforts to create rapid chatbots. It can quickly process errors in natural languages and integrate them wit...
a new way to localize your conversations
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a new way to localize your conversations

 Botsociety now enables you to design multi-language conversations in the same design file. It has been a while that we have been testing this, but we are happy to introduce this feature to everyone. Forget creating different design files for different languages, now will be able to collaborate with others in the same design file.In short, the multi-language feature is a new way to translate and localize conversations in the same design file. The multi-language challengeThis sounds like a minor request, but trust us this is a powerful feature that is going to empower everyone that is working on a project with multiple languages. Before this, if you needed to design conversations for different languages, for example, English and Spanish, you probably would create a design file for each l...
Top 10 Chatbot Tools for SaaS in 2021 | by eSparkBiz | Sep, 2021
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Top 10 Chatbot Tools for SaaS in 2021 | by eSparkBiz | Sep, 2021

People nowadays do not have enough time to wait too long for you or your representative to resolve their issues related to your business. There are millions of brands out there that can attract your customers if you cannot connect with them.By considering such concerns, businesses in different sectors, including lifestyles, healthcare, and eCommerce, use AI’s innovative technology, which we call Chatbots.Like its name, Chatbots are the bots that work as representatives in your absence to deal with your clients or potential customers. Chatbots are capable of having human-like conversations from initial to final discussion with the prospect.Chatbots were only used on websites in the early days, but now it is also available for social media channels and online messaging platforms. So, even...
Top 5 Examples of Conversational User Interfaces | by WotNot | Jul, 2021
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Top 5 Examples of Conversational User Interfaces | by WotNot | Jul, 2021

Conversational User Interface (CUI) is an artificial interface with which you can communicate to either ask questions, place orders or get information.Top-notch CUI’s offer a more human-like conversation. This helps in bridging the gap between physical and online conversations.Many companies have started understanding the importance of conversational AI by incorporating them into their marketing strategies. Statistics show that automated conversational marketing companies witnessed a 10% increase in revenue within 6–9 months.Even from a customer’s point of view, 86% of online buyers preferred quick and immediate customer support, which chatbots for small businesses provide.There are two main types of CUI’s. First is the chatbots where the interaction and communication take place in the ...
What it is and how it works
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What it is and how it works

In this article, you’ll learn everything about conversational AI. We will explain what it is, how it works, and why many companies are adopting it.What is Conversational AI?First of all, let’s define Conversational Artificial Intelligence (AI). According to Deloitte, it is a programmatic and intelligent way of offering a conversational experience to mimic conversations with real people, through digital and telecommunication technologies. These interactions are automated and can be both written or oral. For example, chatbots, voice devices like Siri and Alexa, apps, websites, and social platforms.Businesses are using Conversational AI for marketing, sales, customer support, and more. Users want to get fast and clear responses to their requests and conversation AI does that organically. C...
Register an Inbenta Chatbot to Botium Box | by Attila Ujj | Aug, 2021
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Register an Inbenta Chatbot to Botium Box | by Attila Ujj | Aug, 2021

Our comprehensive test suite has been expanded with another connector so that you can take advantage of the benefits offered by Botium even if you are developing your chatbot with Inbenta. The following short blog post shows you how to connect your Inbenta chatbot to Botium Box in 2 easy steps!First, we need the API key and the secret key of our Inbenta chatbot:You can read about the Inbenta credentials here.You have to use these credentials in order to establish the connection in the Botium Box. The first step is to push the register new chatbot button in Botium Box.Fill the form with the credentials you found in your Inbenta platform.1. How Conversational AI can Automate Customer Service2. Automated vs Live Chats: What will the Future of Customer Service Look Like?3. Chatbots As Medic...
How to Develop a Chatbot app for your eCommerce business in 2021? | by Parth Bari | Aug, 2021
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How to Develop a Chatbot app for your eCommerce business in 2021? | by Parth Bari | Aug, 2021

Source: https://www.canva.com/design/DAEoCan6Zqk/1j_aljAsLm5Hb_0MKRNH4A/view?utm_content=DAEoCan6Zqk&utm_campaign=designshare&utm_medium=link&utm_source=publishsharelinkHow about a chatbot helping you choose the perfect bridal wear for your wedding day? Looks like something straight out of a Hollywood movie, right? Well, not anymore! The recent pandemic has pushed innovation in the eCommerce industry to new heights, and more organizations are now adopting powerful technologies like chatbots to enhance the user experience.According to a report, total eCommerce sales will reach $4.5 trillion by the end of 2021 worldwide. One of the key drivers to increase sales is the number of innovations in the eCommerce experience for customers. A chatbot is one of those innovations that is...
How to create & build your perfect chatbot | by Paul Pröll
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How to create & build your perfect chatbot | by Paul Pröll

How to create & build your perfect chatbotThe first thing we need to know: There is no such thing as the perfect chatbot!Even in the creation of a chatbot, there is no best practice guide. Every chatbot behaves differently, depending on the purpose, topic coverage and the target group. In general, however, there are various ways to build a chatbot and improve the quality in order to achieve a better conversion rate.In the following article we discuss the most important facts to build your “perfect” chatbot.A successful chatbot is not characterized by the technology behind it, but by a well thought-out conversational design. We therefore have to put ourselves in the visitors’ shoes and adapt the flow of the conversations so that the chatbot delivers the appropriate answer as quickly ...
CHATBOTS AND WHY THEY ARE THE FUTURE TREND AND BEYOND | by Botspice | Aug, 2021
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CHATBOTS AND WHY THEY ARE THE FUTURE TREND AND BEYOND | by Botspice | Aug, 2021

Chatbots are clearly the ‘Future of Engagement’. Small businesses and large companies are adopting chatbots to capture customer attention and initiate personalized conversations with minimal human interference. Chatbots help businesses to engage and interact with potential customers as well as connect with existing customers. Companies are adopting chatbots as a cost-effective way to automate tasks that previously needed human intervention. Chatbots can answer queries, resolve issues and provide services 24/7. Chatbots are programmes that use Artificial Intelligence AI to understand and respond to languages. They are programmed to respond to keywords and conversations to specific intents. Chatbots depend on Machine learning to improve their efficiency and NLP Natural Language Processing...
21 Instagram Bio Ideas to Try in 2021
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21 Instagram Bio Ideas to Try in 2021

No matter what your Instagram marketing goals are, you’ll need a professional Instagram bio.It’s the first thing that people will notice on Instagram to learn more about you and Instagram is where many of your followers make their minds up whether you are credible or not, and therefore to follow you or not.A strategically crafted Instagram bio is one of the most leveraged, yet frequently overlooked ways to grow a professional IG account.Read on to discover 101 of the best Instagram bio ideas that will help boost your Instagram marketing in 2021 (and beyond).Join Today’s Webinar with Larry Kim!(Or Register for the Free Replay)Learn all about NEW Tools from MobileMonkey to 10X Instagram Engagement with Messaging Automation.Instag...
Why do you need a Chatbot application for your CRM in 2021? | by Parth Bari | Aug, 2021
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Why do you need a Chatbot application for your CRM in 2021? | by Parth Bari | Aug, 2021

Why do you need a chatbot application for your CRM in 2021? — Blog Banner (canva.com)Imagine your sales agent pitching a credit card to a student with no income to pay back! According to a survey, 85% of sales agents have committed mistakes due to incorrect user data.So, what’s the problem at hand?- Reliable Data!You can integrate one of the finest Customer Relationship Management(CRM) software; sales goals will look like Everest. The reason being inadequate data of users that interact with your business. Fortunately, there is a solution- “chatbot.”They can help aggregate valuable user data, enhance the entire customer support system, and offer more extraordinary customer journeys. However, building a chatbot application for your CRM is a business decision, and you need to evaluate the ...
Appointment Booking Chatbot for Hospitals / Clinics | by Pragnakalp Techlabs | Jul, 2021
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Appointment Booking Chatbot for Hospitals / Clinics | by Pragnakalp Techlabs | Jul, 2021

This pandemic has really taught us so many lessons. Among all the bad things that happened during these terrible times, one thing that proved to be a savior to mankind is the innovation and investment done in the Healthcare IT sector. After the contribution of our frontline workers, Healthcare IT has proved to be the biggest asset a country would ask for.The last few years have been the most encouraging when it comes to innovation in the Healthcare IT sector. Be it telemedicine, Video consultation, Online pharmacies, or rather the entire digital ecosystem of Healthcare. Those innovations came to the rescue in the tough times and now it seems to become increasingly prevalent in different healthcare environments in order to increase the efficiency, quality of care delivered and help reduc...
Investing in Conversational Automation | by Engati | Aug, 2021
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Investing in Conversational Automation | by Engati | Aug, 2021

The most remarkable transformation the digital revolution brought upon us is the need to collaborate. We saw hints of this back in 2006 with the release of Google Docs, which allowed users to write and collaborate in real-time.As years passed and network speeds became faster, Cloud collaboration is now at an all-time high. It’s incredible what we can achieve when working together, learning together, and building together.COVID-19 has been a catalyst for accelerated digital transformation. While one-stop solutions may be ideal for organizations, the ability to tap into multiple sources of expertise is what brings out the most impactful solutions.We’re at our best when we collaborate, and with our partners, we aim to deliver a superior customer experience for their clients. Whether that’s...
Conversational AI — Why, How, What, and Where. | by WotNot | Aug, 2021
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Conversational AI — Why, How, What, and Where. | by WotNot | Aug, 2021

Conversational Artificial Intelligence ( AI) is the process that utilizes Machine Learning to interact with customers in a way that feels organic and customized. The following sections inform you about conversational AI, its functionality, ways to implement it, and where to find it. In short, it discusses the four key W’s of Conversational AI — Why, How, What, and Where. Explore this article to seek answers to all your queries and gain a perspective about the fundamentals of Conversational AI.IntroductionConversational AI (Artificial Intelligence) has revolutionized the customer service landscape. Chatbots and virtual agents are examples of conversational AI that has completely changed the customer service experience.Conversational AI congregates three individual technologies — a voice ...
101 Tips on How to Create a Successful Webinar in 2021
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101 Tips on How to Create a Successful Webinar in 2021

Do you want to master all the steps it takes to create a successful webinar?The following is a list of 101 (!!!) tips on how to create your next successful webinar. This article contains the best tips, tricks, and strategies I have gathered from creating several hundred webinars myself.Ready, Set, Go!Join Today’s Webinar with Larry Kim!(Or Register for the Free Replay)Learn all about NEW Tools from MobileMonkey to 10X Instagram Engagement with Messaging Automation.Why You Should Use WebinarsWebinars have been around for decades and are a great way to share information about any topic. Here are the top benefits of doing webinars:Reason #1 to Use Webinars: They’re a great way to reach a huge audience.Webinars are great for co...
Instagram Chats Must Now Be Viewed in Your Third-Party Inbox
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Instagram Chats Must Now Be Viewed in Your Third-Party Inbox

So, you just received a message from Facebook that says, “Chats must now be viewed in your third-party inbox”. Or, maybe it was something about, “High messaging volume.” What does this mean? Well, hopefully, it’s one of those good problems to have.The notification means that you’ve exceeded Facebook’s message volume threshold. And if that’s the case, either you’re pretty popular, or you’re up to something Facebook doesn’t want you to be doing.If it’s due to your popularity on Instagram or Facebook, congrats!Either way, you’ve found the right article to help solve your issue. Here’s the new message some Instagram and Facebook accounts are receiving when they experience a high volume of messages:Here’s what the message says in case you’re having trouble...
Whitelabel Chatbot Partnership — How to invest in automation? | by Engati | Aug, 2021
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Whitelabel Chatbot Partnership — How to invest in automation? | by Engati | Aug, 2021

It’s the start of a new decade bringing on a multitude of changes in the way our daily lives function. One major aspect that has been evolving at a rapid pace is the way we communicate with each other. Be it B2B, B2C, or C2C, all our conversations are evolving into a newer dimension of AI.So, before we talk about the benefits of a white label chatbot and live chat platform, let’s look at some of the ways in which AI and chatbot technology is transforming the way we work and live.‍Conversational AI refers to the use of messaging apps, speech-based assistants, and chatbots to automate communication and create personalized customer experiences at scale.Chatbot tech, a division in conversational AI, is also rising into popularity swiftly. To an extent where it’s predicted that 80% of...
Create a very smart chatbot with BlenderBot | by Samuel Ronce | Jul, 2021
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Create a very smart chatbot with BlenderBot | by Samuel Ronce | Jul, 2021

Photo by Arseny Togulev on UnsplashReleased in April 2020 and created by Facebook, BlenderBot makes a super-chatbot. In other words, it is able to speak on open questionsRecently, version 2 has been released but this article remains on version 1 for simplicityOur goal, create a server with Flask that will allow to have an API to communicate with the chatbot1. We will be able to reset the conversation (remove the context)2. Put a first context, which would allow to give a personality to the chatbot3. Send a message and get the chatbot’s answerHave Python 3 and Pip installed on your machineHave some knowledge of the Python languageNote that a good computer is necessary. The worse your machine’s capabilities are, the slower the chatbot will respond.1. Create a file named main.py2. Go ahead...
10 Best Instagram DM Drip Campaign Examples, Tips, and Tools
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10 Best Instagram DM Drip Campaign Examples, Tips, and Tools

Of all the brand new Instagram growth tools to hit the market in 2021, the latest to be released is by far the most universally loved by marketers. So, are you ready to be one of the very first people to implement an automated Instagram DM drip campaign?If so, you’ve come to the right place.Today we’re going to cover six Instagram DM drip campaign examples, as well as four helpful tips and best practices to make the most of those campaigns:Catch all auto-responderBuild your contact listsLead nurturingOnboarding with educational messagesContact list segmentation and retargeting campaignsUpselling customersWelcome new subscribers with a quick winOne CTA (call-to-action) maximumCreate urgency by setting a deadlineSpeak to the “Lizard Brain”Lastly, I’ll show you how...
Why Your Business Must Pay Attention to Instagram Automation Right Now | by Angela Allan | Jul, 2021
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Why Your Business Must Pay Attention to Instagram Automation Right Now | by Angela Allan | Jul, 2021

You’ve probably experienced this before…You open Instagram, and you get that little red notification in the corner.There’s a new message!Could it be someone asking about a product in your online store?Is there a question about colours or sizing?Or maybe they want to know your opening hours…You feel that rush of potentially landing a new sale.So you search through your IG inboxes and find a message from someone named Vivivantsplolenta…Ugh. Another spam message from a bot.Now, this is what has given Instagram Automation, or chatbots, a bad name.Along with this…Click here to watch this video — Medium won’t let me embed it!These spammy message are likely from a bot account, which is spewing out thousands of messages to accounts directing them to another account, to effectively, “buy their s...
How to Create a Chatbot Using DialogFlow ? | by Dilane3 | Jul, 2021
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How to Create a Chatbot Using DialogFlow ? | by Dilane3 | Jul, 2021

What is DialogFlow ?DialogFlow is a development platform created by Google that can help us to create Chatbots. It’s based on NLP (Natural Language Processing) which offers our chatbots the possibility to be very powerful.What is the ChatBot ?A chatBot is an intelligent program that can interact with people like a human and serves them in the specific domain where it has been created. The chatbot analyzes the intention of the client and researches the response that will be more adapted.Now you know what DialogFlow and chatbot are, let’s see how we can create a chatbot using Dialogflow.Note: You should have a google account and login in to the Dialogflow platform before following these steps.In this article, we will create a chatbot that can serve clients who will want to do a reservatio...
TechBot.ai: An AI Assistant For Purchasing Smartphones | by The Consumer Life | Jul, 2021
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TechBot.ai: An AI Assistant For Purchasing Smartphones | by The Consumer Life | Jul, 2021

In India, Every Year Over 100 Million Smartphones Are Being Sold. Smartphones Are Playing A Critical Role In Providing Access To Technology and Internet Across India, There Is Demand For Cheaper Smartphones and Large MNCS Which Produces Smartphones Know That India Is A Hot Market and Those Companies Are Investing Billions Of Dollars To Capture The Market Of India. The Indian Smartphone Market Has Become One Of The Most Competitive Smartphone Market Across The World, and This Competitiveness Has Benefited The Consumer’s The Most.Intense Competition Has Led To More and More Choices To The Consumer, There Are Now 10 Companies With Each Offering 5–6 Smartphone Series In Just One Price Range. We, The Consumers Have An Endless Number Of Choices and It’s Very Helpful To Us.While This Intense C...
Every Thing You Need to Know About Chatbots | by Nivitus | Jul, 2021
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Every Thing You Need to Know About Chatbots | by Nivitus | Jul, 2021

ChatbotsWelcome to the Every Thing You Need to Know About Chatbot Blog. This is my first Natural Language Processing Blog on Medium Site. I hope all of you like this blog; ok I don’t wanna waste your time. Let’s get ready to jump into this Journey.I’m damn sure you’ve at least heard about Chatbot, also you’ve familiar with the term Google Assistant and Alexa, Am I, right guys. These are very famous chatbots in the entire world, we are using these Chabot’s applications in our day-to-day life.You know one thing Chatbots are used by 1.4 billion people today. Companies are launching their best AI chatbots to carry on 1:1 conversations with customers and employees. AI-powered chatbots can also automate various tasks, including sales and marketing, customer service, and administrative and ope...
How to Become a Brand Ambassador on Instagram in 10 Steps
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How to Become a Brand Ambassador on Instagram in 10 Steps

At this point, it’s fair to say we’ve all wondered how to become a brand ambassador on Instagram. It’s hard not to envy the influencer lifestyle…but is it worth it to become a brand ambassador? As it turns out? Yes. The money is there. Just look at the stats: In 2021, 67% of brands are using Instagram for influencer marketing. And a 2019 study found that 49.3% of respondents actively bought something because an influencer recommended it.Instagram has over one billion monthly active users…so you can do the math. In this post, you’ll learn what exactly a brand ambassador is, how brand ambassadors are different from influencers, and the ten steps to becoming a brand ambassador on Instagram. GET NEW INSTAGRAM TOOLS FROM MOBILEMONKEYGrow Instagram f...
Idiot-Proof Guide on How to Get Verified on Instagram that Actually Works!
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Idiot-Proof Guide on How to Get Verified on Instagram that Actually Works!

You’ve come to the right place if you’re looking for a first-hand example of how to get verified on Instagram.Most of the advice online right now, unfortunately, will not work. Take it from me, I just recently received my own blue checkmark on Instagram.It’s been a long journey. I’ve been trying for months to get my blue checkmark on Instagram and finally, after much trial and error, I’ve done it! Today, I’m going to show you how to get verified on Instagram by sharing what I learned along this process and exactly how I was able to obtain my own blue checkmark. I’m even including my Instagram verification application, which you’re free to use as a template for your own application when the time is right!In fact, feel free to share this document with all o...
Top Marketing Chatbot Trends To Explore In 2021 | by sejal vasan | Jul, 2021
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Top Marketing Chatbot Trends To Explore In 2021 | by sejal vasan | Jul, 2021

Did your employee of the year work around the clock or never took sick leave without fail? No, right? Operating 365 days with no breaks sounds next to impossible, but we have a new candidate who successfully offers the above and much more. Chatbots are the new favorite employee of every company. Chatbot training is gaining traction in today’s marketplace due to the drastic shift from product-centric to customer-centric services. Chatbot programming is focused on making the customer experience hassle-free, quick, and satisfying. In this article, we will talk about the top marketing chatbot trends worth checking out.Listed below are some marketing trends that you don’t want to miss out on in 2021.More AI IntegrationThe AI chatbot builds better relationships with customers by providing tai...
15 Best Chatbot Software in 2021. Give a boost to your conversions… | by Jared Cornell | Jul, 2021
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15 Best Chatbot Software in 2021. Give a boost to your conversions… | by Jared Cornell | Jul, 2021

SourceWhat used to be a permanent lab entity just a few years back has found its way out of the machine rooms and entered different industries and business processes across the globe!We are talking about conversational AI or what we call in the common language — a chatbot!Recent research by the MIT Sloan Management Review and BCG suggests that more than 70% of the executives feel that AI is going to play a pivotal role in their business organizations.The AI elements of chatbots are readily available for customization and as-is use in various business scenarios. However, the mammoth work of managing the data interplay, process complexities, and technology interfacing happen in-house!The chatbot builders must have smart functionalities and a zero or slight learning curve for effortless an...
How Agencies & Influencers are Growing Their Instagram Business with MobileMonkey
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How Agencies & Influencers are Growing Their Instagram Business with MobileMonkey

One of MobileMonkey’s friends and digital agency partners, Kekoa MacAuley (@kekoamac), was able to produce some amazing results with MobileMonkey, the world’s first Instagram-approved DM (direct messaging) automation and engagement tools.Kekoa is the CEO and Founder of Esquared Media, a social media marketing agency that specializes in growing your brand’s influence on Instagram.For the past month, Kekoa and his agency have experienced well-above-average growth using MobileMonkey’s new Instagram direct message marketing tools. We love hearing about results like this: 😍Over 12,000 new contacts and leads.Nearly tripled agency sales in one month.Made it “super easy” for his virtual assistants to manage more clients and leads.This is exactly what we had...
All you need to know about Conversational UX Design
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All you need to know about Conversational UX Design

We interact with digital interfaces many times every day. For example, when we use our mobile phones, watches, tablets or when we talk to Alexa or Siri. What all these interfaces have in common is that they are used, partly or entirely, by humans. That’s when we meet the concept of Conversational UX. In this article, we will explain all you need to know about creating the most effective conversation between a machine and real people.What is Conversational UX Design?Conversation design is a design language based on human conversation. To achieve natural interactions between humans and technology, we use UX design practices. In that way, we make sure we are addressing real user needs and creating a meaningful experience.How can we create effective conversations? By considering the users’ ...
Learn How Customers Think and Evolve with Data Dashboard | by Botspice | Jul, 2021
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Learn How Customers Think and Evolve with Data Dashboard | by Botspice | Jul, 2021

Chatbots have been the talk of the town and this technology is becoming a part of us whether we realize it or not. In e-commerce, the chatbot is the latest trend. Chatbot promises 24x7 availability, auto-learning capabilities that have intrigued e-commerce giants to hop on the chatbot bandwagon. Everyone is talking about implementing a chatbot and the ease it provides in communicating with the customers.Here are some jaw-dropping chatbot statistics that you need to know in 2021 according to the author of Website builder,A chatbot can cut customer service costs by more than 30%.Chatbots are expected to help reduce business costs by up to $8 billion by the year 2022.There was a 67% increase in the adoption of chatbots by organizations between 2018 and 2020.69% of the public prefers to use...
The Best Instagram Direct Message Marketing Examples & Templates
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The Best Instagram Direct Message Marketing Examples & Templates

Instagram direct messages (DMs) have come a long way in 2021. With the introduction of automated DMs from tools like InstaChamp, creators, influencers, and marketers are still adjusting to what it all means for Instagram direct message marketing.Without a doubt, Instagram DMs are one of the most effective channels to sell more on Instagram. Yet, Instagram direct message marketing has been underutilized due to DM management being almost entirely manual and labor-intensive.Luckily, Instagram automated messages have flipped the script on this narrative, almost entirely.However, don’t take it from me alone. Instagram direct message marketing is on the radar of the most prominent digital marketing professionals out there, such as Gary Vaynerchuk:“Instagram DM (Direct ...
How Many Followers Do You Need to Get Paid? 12 Ways to Get Paid on Instagram (Without Millions of Followers)
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How Many Followers Do You Need to Get Paid? 12 Ways to Get Paid on Instagram (Without Millions of Followers)

How many followers do you really need to make money on Instagram?The answer might not be as much as you think. While you won’t make the rich list without several hundred million followers to your name, you can still get paid as a small-time influencer. If we’re being honest, you don’t even need the verification check — though it will help.So, without further ado: Here’s the run-down on how many followers you need on Instagram to get paid. GET NEW INSTAGRAM TOOLS FROM MOBILEMONKEYGrow Instagram followers and engagement with new tools for influencers, artists, brands and D2C businesses. Sign up to be the first to use tools that generate elite engagement via Instagram DMs.How many followers on Instagram do you need to get paid?Accordi...
The Community Text App Strategy: Transform Your Brand and Grow Your Business
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The Community Text App Strategy: Transform Your Brand and Grow Your Business

Ever wished you had a direct line to your customers?The truth is, you do — if you know how to use it.Think about it. Every day, we text our family and friends. More and more, we’re texting businesses as well. The benefits go both ways. For brands, texting is one of the best ways to grow awareness and build your audience list. It’s a 1:1 line of communication with current and future customers.And for customers, texting is convenient — and expected. In fact, over 75% of customers say they want to receive offers via text.If that weren’t enough, 60% of customers open texts between 1-5 minutes after they get them, and 67 million Americans use mobile phones to redeem coupons. In this article, we’ll show you how to build your own text message community to boost ...
Every Possible Way to Add a Link to an Instagram Post in 2021
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Every Possible Way to Add a Link to an Instagram Post in 2021

Opportunities to share clickable links on Instagram have always been scarce. Instagram, understandably, wants to keep its users on Instagram. This dilemma has creators, influencers, and marketers alike, constantly asking how they can add a link to an Instagram post. The problem is simple, really. In order to drive Instagram traffic to your website, you’ll need to use links. And until recently, the unfortunate truth was if you came across a great post in your Instagram feed and wanted to learn more about it, you’d get the same disappointing call to action (CTA) in the post’s caption: Go to “link in bio” for more details.Of course, most of the time there’s nothing directly related to what you wanted to know more about connected to that profile’s bio link. So, we all re...
5 Genius Ways eCommerce Retailers Are Using Chatbots | by Ambit | Jul, 2021
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5 Genius Ways eCommerce Retailers Are Using Chatbots | by Ambit | Jul, 2021

As more and more consumers shop online, businesses must find new and innovative ways to improve the buying experience for end customers.One way to do this is with AI chatbots.There is an overwhelming need in the eCommerce world today to automate and streamline tasks wherever and whenever possible. As customer demand increases, you want to make sure that your eCommerce business is doing everything possible to make sure that their interaction with your brand is a memorable one.Chatbots have been heralded as one of the best digital tools for customer service support. Retailers have found that they are also useful to increase eCommerce sales, drive customer engagement, and automate large volumes of customer enquiries.Want to know what some of the best eCommerce chatbot features in 2021 are?...
SEO Agencies And Chatbots Integration Into Their Everyday Business Operations | by Kevin White | Jul, 2021
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SEO Agencies And Chatbots Integration Into Their Everyday Business Operations | by Kevin White | Jul, 2021

Chatbots have come a long way from an overhyped industry that was initially thought of as a new world order in commerce to a calmer approach nowadays. Still, a huge number of businesses employ chatbots, and we will discuss in this article how they can be used in an SEO agency for better efficiency.A chatbot is an application/software which is connected to the chat channel you use, be it on-site chat or your chat channels on social media like Facebook Messenger. Then the chatbot reacts programmatically to the user input.There is a huge number of different chatbots with different capabilities, and before starting to implement one you need to do some research on what they’re capable of and how that matches with what you plan to do with it.Chatbots generally work in two ways:They react to h...
Building a Chatbot using Chatfuel | by Team Quickwork | Jul, 2021
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Building a Chatbot using Chatfuel | by Team Quickwork | Jul, 2021

Image Source: BotfuelWe will create a chatbot that will act as a city tour guide for the user or tourists. The chatbot conversations will include tourist conversations such as nearby places to eat, places to visit as example tasks. We will build a chatbot using various tools in the toolkit to create a chatbot that will perform these conversational tasks using Chatfuel from scratch.Chatfuel is a tool that enables you to build a chatbot without having to code at all. It is a web-based tool with a GUI editor that allows the user to build a chatbot in a modular fashion. In addition to building chatbots, it also enables developers to monitor and manage the bot’s performance using management and analytics tools for Facebook.We will now start building a city tour guide chatbot from scratch and...
21 Ways to Grow your Business with Chatbots in 2021 | by WotNot | May, 2021
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21 Ways to Grow your Business with Chatbots in 2021 | by WotNot | May, 2021

Chatbots for business and website have been absolute game-changers in recent years. They are redefining the rules of business communication, thanks to the wonders of Artificial Intelligence.Chatbots for businesses or websites feature an in-built natural language machine learning technology. This technology equips a chatbot for the website to comprehend customer questions accurately. Thus, chatbots are capable of providing personalized shopping advice to every single customer they interact with.A 2019 survey reveals that twice as many buyers were willing to interact with chatbots as they helped provide useful product recommendations. The chatbot for website used by Nordstrom has a step-by-step item display system. It enables the chatbot to showcase products based on the buyer’s choice.Th...
The Best Product Hunt Launch Strategy to be #1 for the Day in 2021
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The Best Product Hunt Launch Strategy to be #1 for the Day in 2021

Before we dive straight into the best Product Hunt launch strategy in 2021, I first want to say how excited we all are at MobileMonkey to have InstaChamp LIVE on Product Hunt, today!We truly appreciate everyone’s support and a special thank you to Hiten Shah for “hunting” InstaChamp today!Please, let us know what you think about InstaChamp, or if you have any questions at all in the comments section. We will be answering questions in real-time today, so now’s your chance!Back to how to get your own product to the #1 spot on Product Hunt…So, you’ve spent months or maybe even years taking an idea and turning it into a useful product for the masses. The time to launch has arrived and you’ve turned to Product Hunt for a big boost.Lucky for you, I’ve been there a ...
How Travel Industry is going to impact from Conversational AI Chatbot | by Pragnakalp Techlabs | Jul, 2021
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How Travel Industry is going to impact from Conversational AI Chatbot | by Pragnakalp Techlabs | Jul, 2021

Automation is one of the current technological trends in the business world. It reduces a company’s resource expenditure and improves productivity. The travel sector has always been one of the early adopters of the latest technologies.In order to be successful in this competitive world, businesses have to observe how customers behave in the market and what are the factors which influence their decision-making. All businesses need to understand the consumer buying process and according to that, businesses need to craft their customer acquisition strategy.Role of Digitalization on Consumer buyingDigitalization has impacted the consumer buying process a lot. In the early days, people used to plan their Holidays with local travel agents. With local travel agents, there are fewer choices/opt...
How To Start Your Own Chatbot Marketing Agency: A Step by Step Guide | by Big Domino Marketing | Jun, 2021
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How To Start Your Own Chatbot Marketing Agency: A Step by Step Guide | by Big Domino Marketing | Jun, 2021

There are many different routes that can be taken to help you get started on your own, and this blog post will cover each of them in detail so that by the end, you’ll know exactly what steps need to be followed.Also, with the release of iOS 14.5 and 14.6, it is becoming more and more important for businesses to do “on-platform” marketing instead of sending traffic from apps like Facebook to their websites.For this reason, AND the fact that Facebook just made a major push towards Instagram Chat automation, there has NEVER been a better time to start a chatbot business.As chatbot technology becomes more mainstream, there’s no question that entrepreneurs will want to get in on the action.If you’re looking at starting your own chatbot marketing agency or if you have been thinking about ways...
The Future of Business and Chatbots | by Kelly Mirabella | Jun, 2021
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The Future of Business and Chatbots | by Kelly Mirabella | Jun, 2021

The future of marketing is here, and it’s not just the robots that will be writing content for you. It’s artificial intelligence, or ai. You may think that this isn’t possible because robots can’t do things like emotional resonance and creativity but ai has been around for a while now. I’m talking about chatbots- computer programs designed to simulate conversation with human beings through text or speech interfaces to solve problems, answer questions, or fulfill customer requests via various digital channels like social media platforms. This article will explore how Chatbots and Ai are the future of marketing and why they’re crucial for your business.How it all began…The history of artificial intelligence dates back to ancient times when Greek philosopher Aristotle purportedly created t...
Turn your comments into Restaurant customers with Tap The Table. | by Kelly Mirabella | Jun, 2021
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Turn your comments into Restaurant customers with Tap The Table. | by Kelly Mirabella | Jun, 2021

Welcome to the new world of doing business. If you are a Restaurant or an agency that works with restaurants, take note…a growing majority of customers do not want to call your business but would instead message you and interact with your restaurant online. Are you ready for this cultural shift?Over 80% of restaurants turn to technology — like online ordering, reservation and inventory apps, and restaurant analytics to help them run their business and bring more people into the restaurant. But even if you have adopted things like QR codes on your tables to access menus or online reservations through tools like Opentable, you could still be losing out on a huge opportunity.This is why I am excited to share a platform built for Restaurants that want to be successful now and going into the...
The Evolution of Customer Service: Conversational Automation is Your Key to Success | by Ambit | Jun, 2021
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The Evolution of Customer Service: Conversational Automation is Your Key to Success | by Ambit | Jun, 2021

The ways customers interact with businesses have drastically changed in previous years.From the early days of face-to-face interactions, phone calls and contact centres, the customer service experience has evolved exponentially.Shifts in consumer behaviour and advancements in technology are both catalysts for change.The traditional methods of customer service are expensive to maintain and no longer meet the demands of modern consumers.Leading businesses are now implementing more automated and cost effective solutions to provide superior customer service experiences. Only the organisations that are willing to adapt to changes in business-consumer dynamics will meet customer expectations and thrive.We look at the way customer service has evolved and what businesses must do to succeed.→ Au...
How to Use Instagram Quick Replies & Other DM Automation Tools
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How to Use Instagram Quick Replies & Other DM Automation Tools

Instagram direct messages (DMs) have been one of the top 10 most used forms of communication between brands and consumers over the past decade. Recognizing the power of the DM, Instagram has recently shifted more attention to improving the usefulness of direct messages. with new tools, such as Instagram Quick Replies, now known as Saved Replies. Nobody wants to answer the same question over and over, which is why Instagram Quick Replies are useful.Using Quick Replies (Saved Replies) not only saves you time, but allows you to be consistent when responding to customers.However, Instagram Quick Replies are extremely limited, which is why Instagram has partnered up with companies like MobileMonkey to build DM automation tools that fulfill far more needs for business. ...
How Teachers Can Use Chatbots to Analyze a Student’s Learning Skills | by Stacey Wonder | Jun, 2021
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How Teachers Can Use Chatbots to Analyze a Student’s Learning Skills | by Stacey Wonder | Jun, 2021

ResourceArtificial intelligence is getting a little smarter every day. Digital learning continues its expansion at all levels of education. Bots are designed to make our lives easier, more informative, and more interesting. Their machine learning capabilities make them a promising technology in education. The knowledge base of chatbots will only grow, and the bots themselves will be able to learn along with students.With the abundance of existing online services in the e-learning segment, chatbots can guide each student individually, according to their level and chosen pace of learning. It makes learning accessible to almost anyone with access to Wi-Fi. Compared to traditional learning, chatbots do not require significant resource costs, and can potentially help millions of students aro...
Exciting News! New Automation Features are Coming to Instagram | by Kelly Mirabella | Jun, 2021
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Exciting News! New Automation Features are Coming to Instagram | by Kelly Mirabella | Jun, 2021

The moment we’ve all been waiting for has finally arrived!Facebook recently announced the release of new automation features for Instagram.Then that means one thing: you can continue to engage with your audiences on Instagram — 24 hours a day, 7 days a week — all year long!If you’re interested in knowing the details, read on. And get ready because this new suite of features can impact brands, such as yours, in so many ways.Now, let’s take a closer look at the 9 biggest automation features coming to Instagram real soon:1) Visual Flow BuilderIf you’re looking to build bot sequences, then you’re in luck! Instagram will be rolling out a visual flow builder of its own, so you can easily create chatbot sequences without having to code!Visual flow builders are game-changers because they can he...
15 Best Free Advertising Sites for Business Owners & Marketers
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15 Best Free Advertising Sites for Business Owners & Marketers

Adding your products and services to free advertising sites is a quick, easy, and affordable way for your business to gain exposure. This is especially true for local businesses.The majority of free advertising sites are built for local businesses in a classified ads layout and structure.However, as you’ll see, the beginning of our list is focused on other free advertising options that many marketers searching for free add space are much more interested in.And thanks to free business advertising sites, you don’t have to choose between reaching your target audience and spending all of your limited marketing budget for a single campaign.Here are the 15 best free advertising sites for entrepreneurs and digital marketers in 2021:Facebook MessengerGoogle My Busin...
How to Get More Views on Instagram for Free! 10x Your Impressions for $0
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How to Get More Views on Instagram for Free! 10x Your Impressions for $0

Last week I shared an Instagram carousel post of mine that received over 550 comments and reached over 6,000 people outside of my follower base. Well, it happened again, but this time I’ve managed to more than triple the reach of last week’s post! I’m honestly blown away by how well InstaChamp is working in its early stages and today I want to share with you how to get more views on Instagram for free!Same as before, I tried to promote this new post, but the ad was unfortunately rejected by Instagram. Also same as before, I’m glad I didn’t waste a dime, because I was able to get 20,000 impressions on my post, for free:What’s truly amazing is that of the 20K impressions, 89% were people who weren’t following me. This is unheard of reach on Instagram, but that’s not wh...
How to Automate Instagram the Right Way: The State of Instagram Automation 2021
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How to Automate Instagram the Right Way: The State of Instagram Automation 2021

The proliferation of spambots and illegitimate “growth” apps combined with strict policies and consequences have made Instagram automation a tough nut to crack. However, it’s time for digital marketers to destigmatize Instagram automation. With new and effective organic growth tools that are 100% approved by Instagram, you can say toodles to Insta taboos and start leveraging Instagram automation.As the founder of an organic social media marketing agency, I am always looking out for new and legitimate organic growth tools, almost non-existent on Instagram. This is pretty crazy to think about, considering it’s one of the most popular social media platforms.Most digital marketers have thought about experimenting with the legacy Instagram automation tools out there. ...
10 amazing ways chatbots can improve customer engagement in banking | by Engati | Jun, 2021
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10 amazing ways chatbots can improve customer engagement in banking | by Engati | Jun, 2021

The best service a bank can offer to its customers is one that’s meaningful, engaging, and personalized. Chatbots in banking have huge potential for customer engagement. It gives customers 24/7 access to support and banks can make great use of AI and improve customer engagement to enhance the experience and improve retention.In fact, you can easily measure the ROI of chatbots by conducting a survey, collecting feedback, and getting a sense of how happy and satisfied your customers are. All in all, we can say that customer engagement is crucial for every business. It is crucial in every domain that you visit and chatbot in banking is not far behind.These are promising numbers and show great credibility in AI. It clearly illustrates how chatbots can improve customer experience in the bank...
The FUTURE of Conversational Marketing is NOW — How Chatbots Can Scale and Automate your Customer Experience? | by WotNot | Jun, 2021
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The FUTURE of Conversational Marketing is NOW — How Chatbots Can Scale and Automate your Customer Experience? | by WotNot | Jun, 2021

IntroductionOver the past few years, many businesses and companies have reaped the benefits of technological advancements, especially in the field of Artificial Intelligence. 86% of companies agree that AI will be an established and recognized technology in their firms in 2021.As a result of these advancements, customers have increased their expectations too. With all the industries going behind a screen, where everything is available at the click of a button, the only thing that lacks from making the customer experience whole is a personalized touch.Customers expect to get instant solutions to their problems and queries rather than having to wait even a few minutes for it. Businesses lose almost 75% of their customers due to long waiting hours.A chatbot for a website uses the power of ...
Is Chatbot really the future for small-scale Restaurant/Food outlets? | by Pragnakalp Techlabs | Jun, 2021
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Is Chatbot really the future for small-scale Restaurant/Food outlets? | by Pragnakalp Techlabs | Jun, 2021

Who would have thought a simple tech can integrate your business across platforms like Facebook Messenger, Google Assistant, Website, Telephone, Telegram, SMS, etc. Chatbots have made this possible. Chatbots have been a growing trend for the last few years. Many of us have interacted with a chatbot at some point. As chatbots are getting smarter day by day, it is becoming useful to various industries. Whether you want a chatbot to respond to “life advice” questions in light of the new year or want spiritual guidance for peace of mind or want to book an appointment with the doctor, the chatbot will always grab your attention.One successful restaurant chain businessman from New York has made a startling statement in its annual report. “We believe the development of artificial intelligence ...
Everything You Need to Know in 2021
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Everything You Need to Know in 2021

People are always going to try to cut corners. It’s human nature and occasionally, it works. However, when it comes to an Instagram comment bot, there’s actually no need to cheat. At least, not anymore.So, what is an Instagram comment bot?The short version is, there are two kinds of Instagram comment bots:Old Instagram comment bots that comment on other peoples posts from a fake profile, and New Instagram comment bots, which get more comments on your own posts from real profiles. So, which would you prefer? A bot that comments on others’ Instagram posts, or a bot that gets more engagement and reach on your own content on Instagram?Hopefully, that’s a rhetorical question because personally, I’d much rather increase the amount of comments on my own Instagram co...
A true friend who betrays all your secrets: Korean AI сhatbot turned a data protection failure | by Zfort Group | Jun, 2021
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A true friend who betrays all your secrets: Korean AI сhatbot turned a data protection failure | by Zfort Group | Jun, 2021

Most Americans are unsure of how consciously companies behave while using and protecting personal info. Nearly 81% of them report being insecure about potential risks of data collection, and 66% claim to feel the same about government data collection.It`s really difficult to weigh the level of potential risks and understand the anticipated harm that irresponsible behavior with personal data can cause. How can this affect our further actions, what restrictions and changes will it bring?Let`s analyze the main points of what happens when disclosing personal data and how to properly protect yourself using the example of the recent situation in South Korea.Korean company ScatterLab launched a “scientific and data-driven” app, which was supposed to predict the degree of attachment in relation...
Insurance Chatbot | The success story of 3 largest companies | by Engati | Jun, 2021
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Insurance Chatbot | The success story of 3 largest companies | by Engati | Jun, 2021

Life can come at you in unpredictable ways, and having yourself safely insured is always a smart investment plan. The core of any insurance plan is to provide you with protection. Making small investments in insurance can provide you with financial security in advance. Now, with technological advancements and messaging platforms growing popular, the insurance sector has seen a significant surge in the way it has been running all along. Insurance is a data-driven sector and in the last many years, data corruption has been a persistent problem in this sector. Hence, AI-driven chatbots are a boon!Making use of chatbots in the insurance sector, companies have been able to uplift their services, communication, efficiency, and customer support. So in this blog, let’s dig a little deep into ho...
Top 8 eCommerce Trends in 2021 emerging amid the COVID-19 Pandemic | by Master Of Code Global
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Top 8 eCommerce Trends in 2021 emerging amid the COVID-19 Pandemic | by Master Of Code Global

The COVID-19 pandemic is the first major global health crisis we’ve had in over 100 years and saying businesses were unprepared would be an understatement. Almost every single industry has faced major losses and lost months and even years’ of growth — but not all. While industries like tourism and aviation were hit particularly hard, some have thrived due to lockdowns and quarantine measures — eCommerce is one such industry.According to the eCommerce Trends 2021 SearchNode Survey ReportA major shift in consumer habits and shopping trends in favor of eCommerce was already in progress for years but 2020 was the equivalent of a fast-forward button for eCommerce growth. According to a recent report published by Adobe, eCommerce sales increased by 77% in 2020 and reached sales levels that we...
Step by step guide to building a Facebook chatbot without any coding. | by Devashish Datt Mamgain | Jun, 2021
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Step by step guide to building a Facebook chatbot without any coding. | by Devashish Datt Mamgain | Jun, 2021

A chatbot is an AI conversational program that you can use to chat with your customers/visitors on your behalf with pre-programmed responses. The conversation happens on Facebook-based platforms like Messenger. It aims at helping users with the necessary support in seconds.While we have understood what these chatbots are. Now we also need to know how companies are using chatbots on Facebook to improve their social strategy.Using a facebook chatbot to assist marketingWith the availability of chatbots on Facebook, one can use such chatbots to generate leads via advertising. The basic idea of these chatbots is to automate the interactions and assist the target users with the requisite information. Before the availability of such chatbots, we often failed to respond to our prospects in real...
30 Best Instagram Apps That Save Time, Win New Followers & Boost ROI
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30 Best Instagram Apps That Save Time, Win New Followers & Boost ROI

Trying to find the best apps for Instagram is hard.That’s because there are thousands of apps out there that aim to make your Insta life easier. So how do you know which one to pick?To save you time on your app-hunting endeavor, we’ve compiled a list of thirty apps for Instagram that can save you time and boost your ROI. We’ve sorted them by category, so you can find the best app for your current Instagram struggles as quickly as possible. That said, Instagram is a many-headed beast, so you might want to bookmark this post. That way, when you realize you need a scheduling app as well as a photo-editing app, you’ll know exactly where to find one.Oh, and one more thing: We’ve also marked the operating system (Desktop, iOS, and/or Android) for each app in the he...
A quick guide on conversation management and how to build a chatbot? | by Mitusha Arya | Jun, 2021
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A quick guide on conversation management and how to build a chatbot? | by Mitusha Arya | Jun, 2021

Employee 1: Don’t you think we need a chatbot?Employee 2: Do we?Employee 1: Well, it’s trending and every other company has one.Employee 2: Is it really that important? Do we really have the budget and resources to manage it?If you have had this conversation with someone “You are not alone”The pressure to stand out and be relevant in today’s market is realAnd so is the “shiny object syndrome”Taking these decisions can get overwhelming and finalizing the tech stack is usually very hardBut we’ve got you!Let’s demystify everything Chatbot!First, let’s understand“Conversation + Management”The conversation is a talk between two people, just like I am talking to you…Yes, YOU!Management is organizing anything to achieve a goal; just like I have organized this article in sections to help you un...
How to Get +1,000 Shares and 2.5x the Reach of Your Instagram Post
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How to Get +1,000 Shares and 2.5x the Reach of Your Instagram Post

One of our friends and affiliates at MobileMonkey, Sorav Jain, was able to produce some amazing results with InstaChamp, the world’s first Instagram-approved DM (direct messaging) automation and engagement tools.This is exactly what we had in mind when developing InstaChamp, so we want to make sure other creators, brands, influencers, and affiliates have this example for their own success. This is how Sorav Jain was able to get over 1,000 shares and 2.5X the reach of his post on Instagram – and how you can do the same!Here’s Sorav Jain’s Instagram Reel that we’re referring to:Sorav’s Reel received higher than his average Likes and Comments, but that’s not what’s impressive regarding his results.The results that really stand out here are that Sorav received...
The Evolution of Emotional Chatbots | by XaosPrincess | May, 2021
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The Evolution of Emotional Chatbots | by XaosPrincess | May, 2021

1. IntroductionWith “COVID-19 disrupting mental health services in most countries” (WHO) “the demand for virtual mental health care is soaring” (Landi). “While many countries (70%) have adopted telemedicine or teletherapy to overcome disruptions to in-person services, there are significant disparities in the uptake of these interventions. More than 80% of high-income countries reported deploying telemedicine and teletherapy to bridge gaps in mental health, compared with less than 50% of low-income countries” (WHO).While the WHO “recommends that countries allocate resources to mental health as an integral component of their response and recovery plans” (WHO), I wonder if the automation of psychological online support might be an effective- and therefore cost-efficient way to meet the inc...
How to Boost a Post on Instagram for Free! 3 New CTAs for Instagram
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How to Boost a Post on Instagram for Free! 3 New CTAs for Instagram

Normally, you would have to pay to get +500 comments and +250 likes on an Instagram post, right? Well, today I’m going to show you how to boost a post on Instagram for free.Recently, I tried to promote an Instagram post. However, as you can see, it wasn’t approved because there are 0 promotion clicks. In other words, all of the engagement on this post is 100% organic.Here’s what’s really interesting, as well as why you should start using Instagram DM automation tools for your own Instagram account: Of the +6,000 people reached, 69% were people who did not follow me. To put that into perspective, my average reach outside of my follower base has been roughly 10% per post.Additionally, the post generated: 700% increase in reach outside of my own followers.Ne...
Introducing: Notes, new colored paths and link to another design file
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Introducing: Notes, new colored paths and link to another design file

The Botsociety team worked hard to release new features that would enable you and your team to collaborate more effectively using our platform.Now you can leave a note on your canvas, pick new colors for your paths, and even link to another design file!Leave a note, share a thoughtA note is added to a canvas with a gif mentioning ˜Review this˜. You can move notes around and resize it to fit your needs.Add notes to your canvas to share thoughts, notations, images, or even a direct link for external documentation or file. With notes, you can add comments to empower your team`s communication flow. To try it, right-click on your canvas and click on add a Note.New colored connections (and new color picker)Changing the color of a path from blue to red by selecting a color in the new color pic...
Get More Mentions On Instagram
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Get More Mentions On Instagram

Wouldn’t it be great if you could get hundreds, if not thousands of Instagram followers to get you to mention you in their Instagram Story? Well, Neil Patel’s favorite Instagram tool makes that easier than ever.Getting shares and mentions on Instagram isn’t easy. That’s why this new tool immediately caught the attention of Neil Patel. Neil has a large and engaged audience on Instagram with +250,000 followers.However, until recently, Neil had no way to keep up with and capitalize on all of the times he’s mentioned in his followers Instagram Stories.Enter MobileMonkey’s new product, InstaChamp. More specifically, InstaChamp’s Instagram Story Mentions tool.Here’s the short version of how it works: When someone shares your post or tags you in their Instagram stor...
9 tips to write the perfect chatbot script! | by Engati | Jun, 2021
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9 tips to write the perfect chatbot script! | by Engati | Jun, 2021

In December 2018, the sci-fi series Black Mirror released Bandersnatch. Much like the choose-your-adventures books we’ve grown up with, Bandersnatch was an interactive film where viewers make decisions for the main character, Stefan- who is designing his own interactive game. We start to see the framework of how to create a game in this genre. Starting from the pages of decision trees to the decision fatigue of having to come up with every alternative for each option.Choose-your-own-adventure genres of media are an elementary, low-tech version of interactivity, long before today’s complex open-world games were available. We now live in an environment where interactive interfaces are everywhere. Phones, laptops, smartwatches, tablets, chatbots, and televisions are integral parts of our d...
Facebook Chatbot: A Proven Case Study for Restaurant Order Management
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Facebook Chatbot: A Proven Case Study for Restaurant Order Management

Do you know that 33% of consumers want to use a chatbot for making a hotel reservation? An online hotel booking chatbot is a convenient reservation option. You don’t have to call the hotel manager back and forth. Based on the date and table availability, the chatbot would automatically make your booking. With Facebook chatbot launched in 2016, their business adoption has become seemingly high.There are different types of chatbots for hotel reservation management. The three primary ones are rule-based (answering specific questions), AI-based (learning from environment & conversations), and live chatbots (customer service representatives). A Facebook messenger chatbot uses AI to converse with people. It can also answer pre-preprogrammed questions. Some companies use Facebook messenger...