Friday, July 30Digital Marketing Journals

chatbot

Chatbots Powered by Conversational AI for Enterprises | by Nuacem AI | Jul, 2021
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Chatbots Powered by Conversational AI for Enterprises | by Nuacem AI | Jul, 2021

Conversational AI for EnterprisesChatbot space is diverse and there is a huge list of chatbots that are being used in various areas. Recently, Enterprise chatbots are picking up popularity and are the newest AI chatbot that is receiving wide attention.Till now, you might have heard about AI chatbots for customer service that responds to users’ queries and routes requests to agents.Think the same but replace the customers with employees of an organization and you basically would get an enterprise chatbot.There are a lot of advantages for enterprise chatbots, but there are many challenges too. In this Guide, let us discuss all the important aspects of Conversational AI Chatbots for an enterprise.We start with a brief discussion of what chatbots are and how they work, then understand clear...
How to Become a Brand Ambassador on Instagram in 10 Steps
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How to Become a Brand Ambassador on Instagram in 10 Steps

At this point, it’s fair to say we’ve all wondered how to become a brand ambassador on Instagram. It’s hard not to envy the influencer lifestyle…but is it worth it to become a brand ambassador? As it turns out? Yes. The money is there. Just look at the stats: In 2021, 67% of brands are using Instagram for influencer marketing. And a 2019 study found that 49.3% of respondents actively bought something because an influencer recommended it.Instagram has over one billion monthly active users…so you can do the math. In this post, you’ll learn what exactly a brand ambassador is, how brand ambassadors are different from influencers, and the ten steps to becoming a brand ambassador on Instagram. GET NEW INSTAGRAM TOOLS FROM MOBILEMONKEYGrow Instagram f...
A Comprehensive Survey of Existing Chatbot Architectures and Techniques(Part-2) | by Tejwinder Singh
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A Comprehensive Survey of Existing Chatbot Architectures and Techniques(Part-2) | by Tejwinder Singh

To design a chatbot, there exist several techniques and algorithms that are useful to a programmer. Some of these are based on natural language processing techniques and were quite common in the earlier versions of the dialog systems, while others make use of deep neural network techniques. Bradesko and Mladenic [1] and Abdul-Kader and Woods [2] investigated some of the design techniques and algorithms used in Loebner Prize Competition conversational chatbots, some of which are mentioned below:1.Pattern Matching: One of the most widely used techniques for designing chatbots that match the input message with the patterns present in the knowledge database using sentence measurement techniques like bigram methods [3].2. Parsing: This technique takes the user’s message as input and looks fo...
Idiot-Proof Guide on How to Get Verified on Instagram that Actually Works!
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Idiot-Proof Guide on How to Get Verified on Instagram that Actually Works!

You’ve come to the right place if you’re looking for a first-hand example of how to get verified on Instagram.Most of the advice online right now, unfortunately, will not work. Take it from me, I just recently received my own blue checkmark on Instagram.It’s been a long journey. I’ve been trying for months to get my blue checkmark on Instagram and finally, after much trial and error, I’ve done it! Today, I’m going to show you how to get verified on Instagram by sharing what I learned along this process and exactly how I was able to obtain my own blue checkmark. I’m even including my Instagram verification application, which you’re free to use as a template for your own application when the time is right!In fact, feel free to share this document with all o...
A.I. with Attitude: Building a chatbot with personality | by GameOn Technology | Jul, 2021
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A.I. with Attitude: Building a chatbot with personality | by GameOn Technology | Jul, 2021

By Jeff Betts, Head of ProductConversational AI experiences have made great strides in recent years to support a growing number of use cases with an often unnoticed efficacy. From ordering a pizza to more serious matters like securing COVID-19 vaccine appointments and locating where people can register to vote, chat experiences have helped connect users to an incredible amount of resources. Despite this growth, one thing many conversational AI experiences have lacked is a unique voice.Not a literal voice, but rather a personality and tone that communicates to us as an extension of a brand always available to help solve a problem or accomplish a goal. There are many reasons a brand might opt to include a personalized voice in a chat experience like leveraging a consumer connection with a...
How to Integrate Dialogflow Chatbot to Python Frameworks | by Devashish Datt Mamgain | Jul, 2021
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How to Integrate Dialogflow Chatbot to Python Frameworks | by Devashish Datt Mamgain | Jul, 2021

Chatbots are software tools created to interact with humans through chat. The first chatbots were able to create simple conversations based on a complex system of rules. Using Python and Dialogflow frameworks, you would be able to build intelligent chatbots.In this post, we will learn how to add a Dialogflow chatbot to Python frameworks such as Flask or Django.You will need a Dialogflow account, a Kommunicate account for deploying the chatbot. Also, you will need Python and Flask frameworks installed on your system. To need more info about the Flask framework, please refer to this link.We will be using Flask in this tutorial. If you are looking to add Dialogflow chatbot to the Django framework, you can see this tutorial.Login to the Dialogflow console. An agent is just a chatbot. You ca...
Need for conversational platforms for IT support | by KLoBot — the Best AI-Chatbot builder platform | Jul, 2021
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Need for conversational platforms for IT support | by KLoBot — the Best AI-Chatbot builder platform | Jul, 2021

Conversational platforms are revolutionizing enterprise work environment by enhancing day to day internal communication across business functions as well as external customers. Organizations are leveraging AI for customer support to reduce expenses and improve business efficiency, with plans to expand the scope of AI applications to other areas such as IT Service Management (ITSM) and IT support. By enabling real-time interactions, conversational platforms are also transforming technical support strategies by using chatbots and virtual assistants as IT support agents.Globally, more than 50% of businesses are expected to deploy a chatbot solution by 2025Conversational platforms benefit IT support agents by performing several transactional tasksIT support, especially for software, consume...
How to build the Best Performing Spotify Advertising Campaigns with Voice Applications | by Ipervox | Jul, 2021
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How to build the Best Performing Spotify Advertising Campaigns with Voice Applications | by Ipervox | Jul, 2021

When it comes to marketing, you probably do not think about Spotify — a music streaming platform that is used by over 100 million people. We think Spotify Advertising Campaigns are underrated considering the high potential they have.Whether you’re considering it for your radio broadcast or an advertising campaign, Spotify will undoubtedly have a very positive effect on your marketing campaign efforts.In addition to audio ads, Spotify also offers display ads and video ads. If you’re considering a more budget-conscious marketing strategy, advertising on Spotify could be the perfect fit. With so many people using Spotify globally, it’s a great time to switch up your advertising budget.We’ll look at how it works, and why you should consider effectively promoting your brand on Spotify by usi...
Top Marketing Chatbot Trends To Explore In 2021 | by sejal vasan | Jul, 2021
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Top Marketing Chatbot Trends To Explore In 2021 | by sejal vasan | Jul, 2021

Did your employee of the year work around the clock or never took sick leave without fail? No, right? Operating 365 days with no breaks sounds next to impossible, but we have a new candidate who successfully offers the above and much more. Chatbots are the new favorite employee of every company. Chatbot training is gaining traction in today’s marketplace due to the drastic shift from product-centric to customer-centric services. Chatbot programming is focused on making the customer experience hassle-free, quick, and satisfying. In this article, we will talk about the top marketing chatbot trends worth checking out.Listed below are some marketing trends that you don’t want to miss out on in 2021.More AI IntegrationThe AI chatbot builds better relationships with customers by providing tai...
Conversing with chatbots: DialoGPT | by Akíntúndé Ọládípọ̀ | Jul, 2021
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Conversing with chatbots: DialoGPT | by Akíntúndé Ọládípọ̀ | Jul, 2021

Source: What is a Chatbot and is it Better than a Human? | Tulie Finley-MoiseIn a previous module, we examined language models and explored n-gram and neural approaches. We found that the n-gram approach is generally better for higher values of N but this may be constrained by available compute resources. There was also the concern about the lack of representation for n-grams not present in the training corpus. On the other hand, applying subword tokenization methods such as Byte Pair Encoding and Wordpiece, recent neural approaches are able to resolve the issues with n-gram language models and show impressive results.We also traced the development of neural language models from feedforward networks that rely on word embeddings and fixed input length to recurrent neural networks which a...
What are WhatsApp message templates and how can you use them? | by Engati | Jul, 2021
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What are WhatsApp message templates and how can you use them? | by Engati | Jul, 2021

While using a WhatsApp Business Number, there are two kinds of messages that you can use. If the customers you wish to message have interacted with your business number within the last 24 hours, you can send them session messages.But, if those customers have not interacted with your WhatsApp Business number within the last 24 hours, you would need to send message templates to them.‍If you need to reach customers who have not interacted with your WhatsApp Business Number within the last 24 hours, message templates are exactly what you need. WhatsApp message templates are message formats pre-approved by WhatsApp and can be sent to customers who are not within the 24-hour window of having interacted with your business number.You can leverage message templates to push out notificatio...
15 Best Chatbot Software in 2021. Give a boost to your conversions… | by Jared Cornell | Jul, 2021
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15 Best Chatbot Software in 2021. Give a boost to your conversions… | by Jared Cornell | Jul, 2021

SourceWhat used to be a permanent lab entity just a few years back has found its way out of the machine rooms and entered different industries and business processes across the globe!We are talking about conversational AI or what we call in the common language — a chatbot!Recent research by the MIT Sloan Management Review and BCG suggests that more than 70% of the executives feel that AI is going to play a pivotal role in their business organizations.The AI elements of chatbots are readily available for customization and as-is use in various business scenarios. However, the mammoth work of managing the data interplay, process complexities, and technology interfacing happen in-house!The chatbot builders must have smart functionalities and a zero or slight learning curve for effortless an...
How Agencies & Influencers are Growing Their Instagram Business with MobileMonkey
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How Agencies & Influencers are Growing Their Instagram Business with MobileMonkey

One of MobileMonkey’s friends and digital agency partners, Kekoa MacAuley (@kekoamac), was able to produce some amazing results with MobileMonkey, the world’s first Instagram-approved DM (direct messaging) automation and engagement tools.Kekoa is the CEO and Founder of Esquared Media, a social media marketing agency that specializes in growing your brand’s influence on Instagram.For the past month, Kekoa and his agency have experienced well-above-average growth using MobileMonkey’s new Instagram direct message marketing tools. We love hearing about results like this: 😍Over 12,000 new contacts and leads.Nearly tripled agency sales in one month.Made it “super easy” for his virtual assistants to manage more clients and leads.This is exactly what we had...
All you need to know about Conversational UX Design
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All you need to know about Conversational UX Design

We interact with digital interfaces many times every day. For example, when we use our mobile phones, watches, tablets or when we talk to Alexa or Siri. What all these interfaces have in common is that they are used, partly or entirely, by humans. That’s when we meet the concept of Conversational UX. In this article, we will explain all you need to know about creating the most effective conversation between a machine and real people.What is Conversational UX Design?Conversation design is a design language based on human conversation. To achieve natural interactions between humans and technology, we use UX design practices. In that way, we make sure we are addressing real user needs and creating a meaningful experience.How can we create effective conversations? By considering the users’ ...
A Comprehensive Survey of Existing Chatbot Architectures and Techniques(Part-1) | by Tejwinder Singh
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A Comprehensive Survey of Existing Chatbot Architectures and Techniques(Part-1) | by Tejwinder Singh

In this series of blogs, I will try to investigate various types of dialogue systems or more commonly knows as chatbots that exist and what are some of the design techniques and algorithms used to develop these systems. Since their inception in the 1960s dialogue systems have gained increasing attention due to their ability to streamline conversations between humans and machines. User experience and involvement have become an important factor for the growth of businesses across the globe and dialogue systems are a perfect way to engage a user to enhance their overall experience. Taking this into account this blog will cover the various chatbot architectures ranging from rule-based to generation-based. I will further investigate the social responsiveness of these dialogue systems and how...
What Do Hidden Likes on Instagram Mean for Brands? 3 Ways to Boost Traffic and Sales — Even Without Likes
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What Do Hidden Likes on Instagram Mean for Brands? 3 Ways to Boost Traffic and Sales — Even Without Likes

It’s been over a month since “hidden likes” options on Instagram rolled out to all Instagram users. Has the brand account you manage noticed a change?First, what are hidden likes? In April, Instagram gave users the option to show or hide the like counts on their posts. Instagram’s move was made in an effort to decrease bullying on the platform and lead to a less pressurized experience. While that’s a great goal, actually hiding likes has led to some pretty mixed reviews.That’s because likes are Instagram’s currency. If you’re an influencer, or if you’ve used influencer marketing to boost your brand in the past, you understand how important it is to post content that people engage with. And if likes are gone, what will replace them?The good news is, there ...
Learn How Customers Think and Evolve with Data Dashboard | by Botspice | Jul, 2021
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Learn How Customers Think and Evolve with Data Dashboard | by Botspice | Jul, 2021

Chatbots have been the talk of the town and this technology is becoming a part of us whether we realize it or not. In e-commerce, the chatbot is the latest trend. Chatbot promises 24x7 availability, auto-learning capabilities that have intrigued e-commerce giants to hop on the chatbot bandwagon. Everyone is talking about implementing a chatbot and the ease it provides in communicating with the customers.Here are some jaw-dropping chatbot statistics that you need to know in 2021 according to the author of Website builder,A chatbot can cut customer service costs by more than 30%.Chatbots are expected to help reduce business costs by up to $8 billion by the year 2022.There was a 67% increase in the adoption of chatbots by organizations between 2018 and 2020.69% of the public prefers to use...
Just Downloaded Clubhouse for Android? Here’s 7 Steps to Jumpstart Your Following
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Just Downloaded Clubhouse for Android? Here’s 7 Steps to Jumpstart Your Following

Are you an Android user who’s feeling left out of the Clubhouse hype?At last, you can join in! Clubhouse for Android launched on May 21, which means that all of us Android users can finally try out the coolest new app on the block. In case you didn’t know, Clubhouse is the audio-only, invitation-only social media app that’s taken the world by storm. It launched in March 2020, and in only two months, it received a $12 million investment. By the time Clubhouse had 1500 users, it was already worth $100 million. Not just anyone could join, though. Clubhouse expanded its user base slowly. First, only a select few users were invited to try the app. Each of those users received two invites that they could gift to friends or colleagues. As if needing an invite wasn’t...
Why Do You Need NLP and Machine Learning for Your Chatbot? | by Ashok Sharma | Jul, 2021
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Why Do You Need NLP and Machine Learning for Your Chatbot? | by Ashok Sharma | Jul, 2021

SourceWhen you visit any website, you may have noticed that a pop-up usually appears at the bottom right of the screen. It greets you and welcomes you, and offers assistance while you surf the site. This popup is a Chatbot, also known as a Conversational Marketing Chatbot.These Chatbots are one of the best marketing strategies adopted for enhancing the user experience and business growth. Today’s Chatbots are powered by cutting-edge technologies like NLP (Natural Language Processing) and ML (Machine Learning) that enable businesses to leverage automation to conduct smooth interactions with customers in a more human way.Many brands often use regular Chatbots. These bots are built based on decision trees, but fail to impress the consumer, resulting in poor customer experiences. In additio...
The Best Instagram Direct Message Marketing Examples & Templates
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The Best Instagram Direct Message Marketing Examples & Templates

Instagram direct messages (DMs) have come a long way in 2021. With the introduction of automated DMs from tools like InstaChamp, creators, influencers, and marketers are still adjusting to what it all means for Instagram direct message marketing.Without a doubt, Instagram DMs are one of the most effective channels to sell more on Instagram. Yet, Instagram direct message marketing has been underutilized due to DM management being almost entirely manual and labor-intensive.Luckily, Instagram automated messages have flipped the script on this narrative, almost entirely.However, don’t take it from me alone. Instagram direct message marketing is on the radar of the most prominent digital marketing professionals out there, such as Gary Vaynerchuk:“Instagram DM (Direct ...
4 Ways Conversational AI Can Help Your University | by Haptik | Jul, 2021
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4 Ways Conversational AI Can Help Your University | by Haptik | Jul, 2021

Every year, nearly 20 million students enroll in universities across the United States. Given how important the choice of a college can be for a person’s academic and professional career, students understandably have a lotof questions about majors, eligibility, tuition, campus life, faculty, and more, while going through the process of selecting a university. And as universities compete to get on board students who are the right ‘fit’, it is important for them to not only provide the right answers to prospective students’ queries but also to effectively communicate precisely what they have to offer.Colleges invest a lot of time and resources in engaging with prospective students — with US universities spending billions of dollars annually on admissions. But the COVID-19 pandemic has thr...
How Many Followers Do You Need to Get Paid? 12 Ways to Get Paid on Instagram (Without Millions of Followers)
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How Many Followers Do You Need to Get Paid? 12 Ways to Get Paid on Instagram (Without Millions of Followers)

How many followers do you really need to make money on Instagram?The answer might not be as much as you think. While you won’t make the rich list without several hundred million followers to your name, you can still get paid as a small-time influencer. If we’re being honest, you don’t even need the verification check — though it will help.So, without further ado: Here’s the run-down on how many followers you need on Instagram to get paid. GET NEW INSTAGRAM TOOLS FROM MOBILEMONKEYGrow Instagram followers and engagement with new tools for influencers, artists, brands and D2C businesses. Sign up to be the first to use tools that generate elite engagement via Instagram DMs.How many followers on Instagram do you need to get paid?Accordi...
Choosing Best Use-Cases For Your Chatbot | by Haptik | Jul, 2021
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Choosing Best Use-Cases For Your Chatbot | by Haptik | Jul, 2021

When Artificial Intelligence (AI) became viable for enterprises, it was only a matter of time before businesses turned to AI-powered IVAs and Chatbots as smarter conversational solutions to meet the ever-growing customer expectation.Earlier, customers struggled to interact efficiently with brands. There were few pain points like long wait times, inefficient customer service, lack of personalization, etc. But now, the customer experience landscape tells a surprisingly different story. Innovations in artificial intelligence have changed the way businesses used to communicate with their customers.According to Accenture’s Global Consumer Pulse survey, 23% of US consumers said that their expectations from customer service are now higher than a year ago, and they are expecting faster customer...
The Community Text App Strategy: Transform Your Brand and Grow Your Business
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The Community Text App Strategy: Transform Your Brand and Grow Your Business

Ever wished you had a direct line to your customers?The truth is, you do — if you know how to use it.Think about it. Every day, we text our family and friends. More and more, we’re texting businesses as well. The benefits go both ways. For brands, texting is one of the best ways to grow awareness and build your audience list. It’s a 1:1 line of communication with current and future customers.And for customers, texting is convenient — and expected. In fact, over 75% of customers say they want to receive offers via text.If that weren’t enough, 60% of customers open texts between 1-5 minutes after they get them, and 67 million Americans use mobile phones to redeem coupons. In this article, we’ll show you how to build your own text message community to boost ...
Conversational AI in Healthcare: 2 Key Use Cases | by Haptik | Jul, 2021
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Conversational AI in Healthcare: 2 Key Use Cases | by Haptik | Jul, 2021

If there is a silver lining somewhere with the COVID-19 pandemic engulfing the globe, it’s that we have been forced to introspect on the healthcare sector, both public and private, and whether it has the tools it needs — not only to deal with such crises, but to ensure the best possible healthcare outcomes even under normal circumstances.There can be no substitute for the inspiring efforts of doctors, medics and other healthcare providers, as the current crisis has demonstrated. But technology can play a key complementary role, enabling them to focus their energies more effectively, and amplifying the impact of their work.Conversational AI has proven to be highly beneficial to a number of sectors. Chatbots and virtual assistants offer a seamless and engaging conversational interface tha...
Every Possible Way to Add a Link to an Instagram Post in 2021
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Every Possible Way to Add a Link to an Instagram Post in 2021

Opportunities to share clickable links on Instagram have always been scarce. Instagram, understandably, wants to keep its users on Instagram. This dilemma has creators, influencers, and marketers alike, constantly asking how they can add a link to an Instagram post. The problem is simple, really. In order to drive Instagram traffic to your website, you’ll need to use links. And until recently, the unfortunate truth was if you came across a great post in your Instagram feed and wanted to learn more about it, you’d get the same disappointing call to action (CTA) in the post’s caption: Go to “link in bio” for more details.Of course, most of the time there’s nothing directly related to what you wanted to know more about connected to that profile’s bio link. So, we all re...
16 Slack Bots to Promote Wellness at Your Workplace | by Pawan Kumar | Jul, 2021
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16 Slack Bots to Promote Wellness at Your Workplace | by Pawan Kumar | Jul, 2021

Slack is good for a lot more than sending hilarious cat GIFs to your coworkers.Slack can help teams who are used to working at an office stay well while working from home.Here are 16 Slack apps that will help you in promoting healthy habits and wellness for your team.Trivia is the new way to connect with your remote team while playing exciting quizzes and remote games on Slack and Microsoft Teams! Get summarised results at the end of every Trivia quiz and find your very own Quizzard!Count.It hosts physical activity challenges for teams, and now you can bring all that action into your Slack @channels. Connect tracking apps/devices, get live notifications, check out the leaderboard, right from Slack.Track your office battles with Leaderboard App! Challenge your co-workers for a game of Ma...
Evaluating classification models. Accuracy, Precision and Recall. | by Manuel Gil | Jul, 2021
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Evaluating classification models. Accuracy, Precision and Recall. | by Manuel Gil | Jul, 2021

In this article, I am going to delve into some metrics used to measure how well classifiers do their job. So after reading this article you will know how to evaluate classification models and know the difference between the different metrics that we can encounter evaluating classifier models.In the image shown above, we can see a classification problem. How can we know if this model is good or bad? Let’s delve into this in the following paragraphs.The goal of each classifier is to assign one label to one input according to their characteristics, in other words, classifiers can distinguish the instances belonging to different categories. But how can we measure how well a classifier performs this task?The first idea that comes to our minds is probably to calculate the ratio between the co...
The importance of using Conversational AI in Marketing & reasons to consider it for your Brand | by Ipervox | Jun, 2021
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The importance of using Conversational AI in Marketing & reasons to consider it for your Brand | by Ipervox | Jun, 2021

Digital-first marketing is a growing trend, even if you think you’re miles ahead of your competition. What you might be missing is conversational AI.The conversation is the defining element of a digital-first customer experience, and a major shift in the way businesses communicate with customers. Artificial intelligence has led to an evolution of customer service that’s more human than ever before, and customers are beginning to expect much more from their interactions with businesses.Conversational marketing allows companies to interact with their customers and prospects in the most personal way. Conversations between brands and their customers online facilitate the building of relationships and trust. This technology is proven to generate a happier environment for both the customer an...
How to Enter an Unknown Terrain of Code | by Engati | Jul, 2021
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How to Enter an Unknown Terrain of Code | by Engati | Jul, 2021

Writing every single line of code grounds up in every project you work on is reductio ad absurdum. Often times we need to look at and understand code written by our team members or some employees who no longer work on that project.So if you are new to a project, here is what you could do before you ask one of your colleagues for assistance and try to increase your skills to debug existing code.This is mostly the best place to start because this is where your customers start. For you to know a feature from end to end, this should give references or content that your customers actually go through to set up or use the feature. If you don’t find this, just imagine how a customer who doesn’t even have access to the code would be using the feature!‍After you read up the documentation a...
How to Build a Chatbot for Driving More Leads Through ABM campaigns? | by Parth Bari | Jul, 2021
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How to Build a Chatbot for Driving More Leads Through ABM campaigns? | by Parth Bari | Jul, 2021

Chatbots are a common feature of modern websites. Many B2B businesses now understand the value that a chatbot offers, so there is a surge in demand for such solutions, especially in the marketing sector. According to industry research, about 15% of buyers have used a chatbot to communicate with a business in the past year.However, when it comes to ABM or the Account-Based Marketing approach, the extent of engagement differs from what you strategize during other promotional campaigns. It is a customized approach to marketing that allows organizations to target specific profiles. These accounts can be top-level executives or prospects that may end up offering business to the organization.The level of personalization is high, and it enables businesses to improve product awareness among lea...
Here Is How Chatbots Effects Your Website SEO | by Vibhu Dhariwal | Jul, 2021
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Here Is How Chatbots Effects Your Website SEO | by Vibhu Dhariwal | Jul, 2021

Technology appears to be evolving at an unprecedented rate. New technology is continually being provided with the promise of increasing the profitability of our enterprises and making our hectic lives easier to manage. The chatbot enters the picture, bringing a new dimension to online customer care and search engine optimization.This post will discuss the SEO process and how chatbots can help search engines rank your website higher.Chatbots are conversational agents that use Artificial Intelligence to optimize communications between customers and businesses. Being AI-enabled, they can understand the requests made to them and respond accordingly on their own. Apart from enhancing customer experience, chatbots are a secret weapon for search engine optimization.The interactions between cha...
5 Genius Ways eCommerce Retailers Are Using Chatbots | by Ambit | Jul, 2021
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5 Genius Ways eCommerce Retailers Are Using Chatbots | by Ambit | Jul, 2021

As more and more consumers shop online, businesses must find new and innovative ways to improve the buying experience for end customers.One way to do this is with AI chatbots.There is an overwhelming need in the eCommerce world today to automate and streamline tasks wherever and whenever possible. As customer demand increases, you want to make sure that your eCommerce business is doing everything possible to make sure that their interaction with your brand is a memorable one.Chatbots have been heralded as one of the best digital tools for customer service support. Retailers have found that they are also useful to increase eCommerce sales, drive customer engagement, and automate large volumes of customer enquiries.Want to know what some of the best eCommerce chatbot features in 2021 are?...
Digital transformation of your law firm with Chatbot | by KLoBot — the Best AI-Chatbot builder platform | Jul, 2021
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Digital transformation of your law firm with Chatbot | by KLoBot — the Best AI-Chatbot builder platform | Jul, 2021

Artificial Intelligence is proving to be a huge disruptor. The rising popularity of ChatBots is one of the greatest examples of how technology is changing the way we do business. Various online shopping websites and services have successfully integrated ChatBots into their marketing strategy to improve customer service. While Chatbots do enhance the customer experience, they can also be used to add efficiency to your internal firm operations.Here are some ways in which ChatBots can upgrade the partner, attorney and associate experience by acting as a personal assistant and virtual concierge for Client and Matter related information.KLoBot can help your firm extract deeper data intelligence via a simplified web chat interface that can be surfaced right within your SharePoint Intranet por...
Support Teams — A Better Slack Experience with Bots | by Bot Reviews | Jul, 2021
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Support Teams — A Better Slack Experience with Bots | by Bot Reviews | Jul, 2021

Cal Newport is one of my favorite authors on productivity. I’ve been reading his blog on deep work since sophomore year of college. He recently penned an article for the New Yorker titled, “Slack Is the Right Tool for the Wrong Way to Work”.As the founder of a digital agency that builds websites, I’m always getting added to Slack channels. I’m normally in anywhere from 6 to 8 groups — with each group containing 4 to 6 channels. Then we get added to productivity tools, issue tracking software, different accounting programs, new niche CRMs… If the to-do list doesn’t overload my day, remembering the day’s dozen different groupchats always tips the scale.The average support team has considerably more fires to put out. Is Slack the right tool for them? Is Slack the right tool for me? It can ...
Top Voice Technology Applications & The Bright Future of Voice Tech | by Ipervox | Jun, 2021
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Top Voice Technology Applications & The Bright Future of Voice Tech | by Ipervox | Jun, 2021

Voice technology has been around us for quite a long time, yet its biggest developments in usability have been made only in recent years. This has expanded the voice technology applications, therefore reaching more consumers.However, these steps of development are often considered only as the tip of the iceberg, compared to what the potential of voice technology really is.Voice recognition technology puts computers in direct communication with humans, which creates a new relationship between us and digital devices. It helps us talk to our devices, which makes them more intelligent and responsive.We are having computers think like humans and interact with us in the same way that we interact with humans. It’s a different way of interacting with technology, in integration with voice assist...
SEO Agencies And Chatbots Integration Into Their Everyday Business Operations | by Kevin White | Jul, 2021
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SEO Agencies And Chatbots Integration Into Their Everyday Business Operations | by Kevin White | Jul, 2021

Chatbots have come a long way from an overhyped industry that was initially thought of as a new world order in commerce to a calmer approach nowadays. Still, a huge number of businesses employ chatbots, and we will discuss in this article how they can be used in an SEO agency for better efficiency.A chatbot is an application/software which is connected to the chat channel you use, be it on-site chat or your chat channels on social media like Facebook Messenger. Then the chatbot reacts programmatically to the user input.There is a huge number of different chatbots with different capabilities, and before starting to implement one you need to do some research on what they’re capable of and how that matches with what you plan to do with it.Chatbots generally work in two ways:They react to h...
Building a Chatbot using Chatfuel | by Team Quickwork | Jul, 2021
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Building a Chatbot using Chatfuel | by Team Quickwork | Jul, 2021

Image Source: BotfuelWe will create a chatbot that will act as a city tour guide for the user or tourists. The chatbot conversations will include tourist conversations such as nearby places to eat, places to visit as example tasks. We will build a chatbot using various tools in the toolkit to create a chatbot that will perform these conversational tasks using Chatfuel from scratch.Chatfuel is a tool that enables you to build a chatbot without having to code at all. It is a web-based tool with a GUI editor that allows the user to build a chatbot in a modular fashion. In addition to building chatbots, it also enables developers to monitor and manage the bot’s performance using management and analytics tools for Facebook.We will now start building a city tour guide chatbot from scratch and...
21 Ways to Grow your Business with Chatbots in 2021 | by WotNot | May, 2021
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21 Ways to Grow your Business with Chatbots in 2021 | by WotNot | May, 2021

Chatbots for business and website have been absolute game-changers in recent years. They are redefining the rules of business communication, thanks to the wonders of Artificial Intelligence.Chatbots for businesses or websites feature an in-built natural language machine learning technology. This technology equips a chatbot for the website to comprehend customer questions accurately. Thus, chatbots are capable of providing personalized shopping advice to every single customer they interact with.A 2019 survey reveals that twice as many buyers were willing to interact with chatbots as they helped provide useful product recommendations. The chatbot for website used by Nordstrom has a step-by-step item display system. It enables the chatbot to showcase products based on the buyer’s choice.Th...
The Best Product Hunt Launch Strategy to be #1 for the Day in 2021
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The Best Product Hunt Launch Strategy to be #1 for the Day in 2021

Before we dive straight into the best Product Hunt launch strategy in 2021, I first want to say how excited we all are at MobileMonkey to have InstaChamp LIVE on Product Hunt, today!We truly appreciate everyone’s support and a special thank you to Hiten Shah for “hunting” InstaChamp today!Please, let us know what you think about InstaChamp, or if you have any questions at all in the comments section. We will be answering questions in real-time today, so now’s your chance!Back to how to get your own product to the #1 spot on Product Hunt…So, you’ve spent months or maybe even years taking an idea and turning it into a useful product for the masses. The time to launch has arrived and you’ve turned to Product Hunt for a big boost.Lucky for you, I’ve been there a ...
AI now can reveal your sarcasm. — or maybe not | by Zfort Group | Jul, 2021
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AI now can reveal your sarcasm. — or maybe not | by Zfort Group | Jul, 2021

While people are used to paying attention to the tone and meaning of the words that have been heard, developed AI-based algorithms are being taught to detect connections between words themselves and to see the irony and intentional lies.Now intelligence officers/ agencies are ready to prove the ability of artificial intelligence to detect the human art of sarcasm. The tool, funded in part by the U.S. military, lets them analyze the social media content (including comments, posts, forum talks) while ignoring posts that shouldn’t be taken seriously.A couple of scientists from the University of Central Florida conclude the following: “Сertain words in specific combinations can be a predictable indicator of sarcasm in a social media post, even if there isn’t much context”.To simplify, there...
Voice Personalization. For a given text in any language or… | by Sangramsing Kayte | Jul, 2021
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Voice Personalization. For a given text in any language or… | by Sangramsing Kayte | Jul, 2021

The language characteristics derived from a certain text are mapped on acoustic features via a GANs-based TTS system.The features of the linguistic input include binary answers to linguistic context questions and numerical values, such as the number of words in the current sentence, the position of the current syllable in the word, and the length of the current phoneme.The acoustic features consist of melted cepstral coefficients and exciting parameters and of the basic frequency. The neural network parameters can be trained by using the input and output pairs derived from a training data set. Finally, a WORLD vocoder is used to synthesize speech from the acousticfeatures. The proposed model consists of two components as follow:Emotional Analysis Module:-The goal of this module is the d...
How Travel Industry is going to impact from Conversational AI Chatbot | by Pragnakalp Techlabs | Jul, 2021
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How Travel Industry is going to impact from Conversational AI Chatbot | by Pragnakalp Techlabs | Jul, 2021

Automation is one of the current technological trends in the business world. It reduces a company’s resource expenditure and improves productivity. The travel sector has always been one of the early adopters of the latest technologies.In order to be successful in this competitive world, businesses have to observe how customers behave in the market and what are the factors which influence their decision-making. All businesses need to understand the consumer buying process and according to that, businesses need to craft their customer acquisition strategy.Role of Digitalization on Consumer buyingDigitalization has impacted the consumer buying process a lot. In the early days, people used to plan their Holidays with local travel agents. With local travel agents, there are fewer choices/opt...
How To Start Your Own Chatbot Marketing Agency: A Step by Step Guide | by Big Domino Marketing | Jun, 2021
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How To Start Your Own Chatbot Marketing Agency: A Step by Step Guide | by Big Domino Marketing | Jun, 2021

There are many different routes that can be taken to help you get started on your own, and this blog post will cover each of them in detail so that by the end, you’ll know exactly what steps need to be followed.Also, with the release of iOS 14.5 and 14.6, it is becoming more and more important for businesses to do “on-platform” marketing instead of sending traffic from apps like Facebook to their websites.For this reason, AND the fact that Facebook just made a major push towards Instagram Chat automation, there has NEVER been a better time to start a chatbot business.As chatbot technology becomes more mainstream, there’s no question that entrepreneurs will want to get in on the action.If you’re looking at starting your own chatbot marketing agency or if you have been thinking about ways...
Can AI be your life coach?. We all know that there is always a… | by Sameer Ranjan | Jun, 2021
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Can AI be your life coach?. We all know that there is always a… | by Sameer Ranjan | Jun, 2021

https://garrisonleykamphd.com/category/ai/We all know that there is always a perfect balance between things we know and things we don’t know. This balance is important to make perfect decisions and perfect mistakes through which we learn, “how to dwell this life!!”.If I say, you are suffering from an issue that is hidden in your mind and even you don’t know what it is, how might have to try n different methods and then have a probability of 1/n success that you will succeed in finding your problem and then a relevant solution. And the probability of that solution being correct might be completely different. It sounds exhausting, isn’t it?What if I tell you, there might be a solution hidden in a mathematical approach for a problem hidden deep inside your brain, causing you to act the way...
Building a Weather Bot using Bot Framework Composer- Part 2 | by Mitusha Arya | Jul, 2021
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Building a Weather Bot using Bot Framework Composer- Part 2 | by Mitusha Arya | Jul, 2021

The first part of the tutorial can be found here — https://chatbotslife.com/building-a-weather-bot-with-bot-framework-composer-fa62b7cc9623A dialog contains one or more triggers. Each trigger consists of one or more actions which are the set of instructions that the bot will execute. Dialogs can also call other dialogs and can pass values back and forth between them.In this tutorial, you learn how to:Add dialogs to a basic bot.Run the bot locally and test it.The main function of the bot is to report current weather conditions.To do this, you will create a dialog that:Prompts the user to enter a postal code to use as a location for weather lookup.Calls an external API to retrieve the weather data for the specified postal code.Start Composer.Select the weather_bot bot project from the Rec...
How technical are APIs?. The driver for this article is not to… | by Engati | Jul, 2021
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How technical are APIs?. The driver for this article is not to… | by Engati | Jul, 2021

The driver for this article is not to start a debate on what things need technological prowess to understand versus the logical components of a highly scalable SaaS-based platform. We intend to help you fit a complex system into a logical block in a way that a layperson can understand.‍Let’s take an example where you are talking to your friend. If the two of you speak in the same language, it’s convenient for one person to understand what the other is saying.‍‍But imagine having the same discussion with a person who doesn’t speak the language. It seems tricky, right?‍‍‍Replace the people in these pictures with systems. APIs can be thought of as the communication medium across the system. Let’s take an example. You have two systems; System A is E...
How to maintain chatbot regression tests with minimum effort | by Gergye Szabolcs | Jun, 2021
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How to maintain chatbot regression tests with minimum effort | by Gergye Szabolcs | Jun, 2021

The biggest and the most hateful challenge in software development is writing test cases and maintaining them. This is no different when it comes to chatbot development. At Botium we don’t write the regression tests, we generate them. This article shows you how we do this with the least amount of effort invested.To reach the best coverage you have to define all possible conversations of your conversation model. To implement and maintain it manually is really time consuming and sometimes a boring task, not to mention the human mistakes which can easily happen even in the case of a pretty simple chatbot. We have implemented a Crawler tool which will help you to do it in a very simple way.The Crawler detects the buttons and the quick replies and makes conversations along them. The conversa...
The Future of Business and Chatbots | by Kelly Mirabella | Jun, 2021
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The Future of Business and Chatbots | by Kelly Mirabella | Jun, 2021

The future of marketing is here, and it’s not just the robots that will be writing content for you. It’s artificial intelligence, or ai. You may think that this isn’t possible because robots can’t do things like emotional resonance and creativity but ai has been around for a while now. I’m talking about chatbots- computer programs designed to simulate conversation with human beings through text or speech interfaces to solve problems, answer questions, or fulfill customer requests via various digital channels like social media platforms. This article will explore how Chatbots and Ai are the future of marketing and why they’re crucial for your business.How it all began…The history of artificial intelligence dates back to ancient times when Greek philosopher Aristotle purportedly created t...
The Winning Combination of Humans and Bots for a Seamless Customer Experience | by Kaushiki Bhattacharya | Jun, 2021
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The Winning Combination of Humans and Bots for a Seamless Customer Experience | by Kaushiki Bhattacharya | Jun, 2021

AI has been revolutionizing the face of customer service globally- more so during the pandemic- with AI-powered chatbots and other virtual agents taking the center stage. An increasing need to offer streamlined end-to-end customer experience is the primary reason why more and more firms are aggressively investing in modern technology to improve their customer support. However, traditional ways of providing customer service- which was solely based on humans- proved to be tedious both from the employee as well as from the customers’ perspectives.While customers (especially the millennials and gen-z users) were tired of pressing buttons to avail themselves different kinds of services, service reps also considered that answering the same questions repeatedly was monotonous. This is why most...
Turn your comments into Restaurant customers with Tap The Table. | by Kelly Mirabella | Jun, 2021
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Turn your comments into Restaurant customers with Tap The Table. | by Kelly Mirabella | Jun, 2021

Welcome to the new world of doing business. If you are a Restaurant or an agency that works with restaurants, take note…a growing majority of customers do not want to call your business but would instead message you and interact with your restaurant online. Are you ready for this cultural shift?Over 80% of restaurants turn to technology — like online ordering, reservation and inventory apps, and restaurant analytics to help them run their business and bring more people into the restaurant. But even if you have adopted things like QR codes on your tables to access menus or online reservations through tools like Opentable, you could still be losing out on a huge opportunity.This is why I am excited to share a platform built for Restaurants that want to be successful now and going into the...
The Bleeding Edge of Voice. This fall, a little-known event is… | by Tapaan Chauhan | Jun, 2021
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The Bleeding Edge of Voice. This fall, a little-known event is… | by Tapaan Chauhan | Jun, 2021

This fall, a little-known event is starting to make waves. As COVID dominates the headlines, an event called “Voice Launch” is pulling together an impressive roster of start-ups and voice tech companies intending to uncover the next big ideas and start-ups in voice.While voice tech has been around for a while, as the accuracy of speech recognition improves, it moves into its prime. “As speech recognition moves from 85% to 95% accuracy, who will use a keyboard anymore?” says Voice Launch organizer Eric Sauve. “And that new, more natural way to interact with our devices will usher in a series of technological advances,” he added.Voice technology is something that has been dreamt of and worked on for decades all over the world. Why? Well, the answer is very straightforward. Voice recogniti...
What is Chatbot Training Data & Why You Need High-quality Datasets? | by Cogito Tech LLC
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What is Chatbot Training Data & Why You Need High-quality Datasets? | by Cogito Tech LLC

Chatbots are AI-based virtual assistant applications developed to answer the questions of the customers on a specific topics or field. These applications are used by the companies to assist their large group of customers without any human.And to train such chatbots, huge quantity of training datasets are required for the machine learning chatbot algorithms, so that model can learn from the data sets and answer the questions when used in real-life.Chatbot is used to communicate with humans, mainly in texts or audio formats. In this AI-based application, it can assist large number of people to answer their queries from the relevant topics. And to train the chatbot, language, speech and voice related different types of data sets are required.Actually, these data are then used with natural ...
Reshape your digital transformation strategy using Low-Code platforms | by Enterprise Bot | Jun, 2021
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Reshape your digital transformation strategy using Low-Code platforms | by Enterprise Bot | Jun, 2021

In today’s digital-first business landscape, speed and agility are the keys to thrive in the market and outpace the competition. Still, many organizations lack the right technologies and processes that can speed up their operations, ensure compliance & accuracy, and scale-up production. Leading enterprises have been leveraging low-code platforms to close major operational gaps in their existing business processes by digitizing manual, time-consuming spreadsheet works. Moreover, organizations worldwide have been focusing on API-level integrations while kicking off their automation journey to ensure seamless connectivity to their core business applications with advanced options like free flow and data sync.Be it self-developing an app by a business user or reducing hand-coding for dev...
New Czech AI will supervise online exams
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New Czech AI will supervise online exams

Ensuring fair, efficient, and reliable supervision of various online exams and tests. This is the main task of the new technology developed by the Czech companies Scio and Born Digital.The solution uses artificial intelligence to guarantee the correctness of exams and facilitates the work in the online environment for both examiners and examiners. The developed product called ScioLink is unique not only in the Czech but also in the global market.During the last and current school year, the Scio educational company had to provide the Czech National Comparative Examinations (NSZ), which replace or supplement the entrance examinations for dozens of universities in the Czech Republic and Slovakia, in an online version. The unplanned solution had to be developed in a short time because of th...
How NLP and intents work in customer support automation | by Table Duck | Jun, 2021
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How NLP and intents work in customer support automation | by Table Duck | Jun, 2021

Customer support automation is a hot topic. It saves your business time and money by automating conversations with customers, while still providing a great customer experience. How customer support automation works and how it uses smart technology like NLP and intents is explained in this article. NLP stands for Natural Language Processing. It’s a technology that is used for analyzing human language, either spoken or written. Every sentence is analyzed and scored using Artificial Intelligence and statistical models.These models use previous sentences as a reference and look at the probability that a new sentence is pretty much the same. Let me give you an example. In the database we have the sentence: “I want to know the status of my order”.The intent of this sentence is order_status an...
The Evolution of Customer Service: Conversational Automation is Your Key to Success | by Ambit | Jun, 2021
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The Evolution of Customer Service: Conversational Automation is Your Key to Success | by Ambit | Jun, 2021

The ways customers interact with businesses have drastically changed in previous years.From the early days of face-to-face interactions, phone calls and contact centres, the customer service experience has evolved exponentially.Shifts in consumer behaviour and advancements in technology are both catalysts for change.The traditional methods of customer service are expensive to maintain and no longer meet the demands of modern consumers.Leading businesses are now implementing more automated and cost effective solutions to provide superior customer service experiences. Only the organisations that are willing to adapt to changes in business-consumer dynamics will meet customer expectations and thrive.We look at the way customer service has evolved and what businesses must do to succeed.→ Au...
Why You Should Invest in Real-time Consumer Communications | by Arya P Dinesh | May, 2021
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Why You Should Invest in Real-time Consumer Communications | by Arya P Dinesh | May, 2021

Real-time communications have become one of the cornerstones of digital customer experience. Whether it is a pizza delivery or an amazon order, customers expect real-time updates on the status of their orders at all times. It is no longer a “competitive edge” or a “unique feature”, rather the basic minimum requirement to succeed in a demand-driven environment.While this trend is currently limited to hyper local delivery services, industry giants including Amazon, is expected to take it to the next level in the years to come. Increasing popularity of online shopping, powered by Shopify and similar platforms, will further accelerate this shift in customer service. Though the trend may only be gathering momentum now, it was established way back in 2017 that “Gen Z is more than twice as lik...
How to Use Instagram Quick Replies & Other DM Automation Tools
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How to Use Instagram Quick Replies & Other DM Automation Tools

Instagram direct messages (DMs) have been one of the top 10 most used forms of communication between brands and consumers over the past decade. Recognizing the power of the DM, Instagram has recently shifted more attention to improving the usefulness of direct messages. with new tools, such as Instagram Quick Replies, now known as Saved Replies. Nobody wants to answer the same question over and over, which is why Instagram Quick Replies are useful.Using Quick Replies (Saved Replies) not only saves you time, but allows you to be consistent when responding to customers.However, Instagram Quick Replies are extremely limited, which is why Instagram has partnered up with companies like MobileMonkey to build DM automation tools that fulfill far more needs for business. ...
AI enabled chatbots to create stellar automated customer support experiences | by Table Duck | Jun, 2021
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AI enabled chatbots to create stellar automated customer support experiences | by Table Duck | Jun, 2021

Chatbots are on the rise and here to help make lives of people and businesses easier. Especially in customer support, chatbots are often used to help answer customer inquiries. However, chatbots are not always as good as we hope them to be. Frustrating and rigid question/answer flows ruin the customer experience and are hurting your brand reputation. Setting up a chatbot can also become very expensive and time consuming.This article helps you to understand the different chatbot degrees for customer support and what pitfalls to be aware of when implementing a chatbot in your customer support.When looking at chatbot and customer support automation, there are two axes you have to look at.The first axis is the degree of humanity in the conversation. On the far left you have chatbots that ar...
How Teachers Can Use Chatbots to Analyze a Student’s Learning Skills | by Stacey Wonder | Jun, 2021
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How Teachers Can Use Chatbots to Analyze a Student’s Learning Skills | by Stacey Wonder | Jun, 2021

ResourceArtificial intelligence is getting a little smarter every day. Digital learning continues its expansion at all levels of education. Bots are designed to make our lives easier, more informative, and more interesting. Their machine learning capabilities make them a promising technology in education. The knowledge base of chatbots will only grow, and the bots themselves will be able to learn along with students.With the abundance of existing online services in the e-learning segment, chatbots can guide each student individually, according to their level and chosen pace of learning. It makes learning accessible to almost anyone with access to Wi-Fi. Compared to traditional learning, chatbots do not require significant resource costs, and can potentially help millions of students aro...
Exciting News! New Automation Features are Coming to Instagram | by Kelly Mirabella | Jun, 2021
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Exciting News! New Automation Features are Coming to Instagram | by Kelly Mirabella | Jun, 2021

The moment we’ve all been waiting for has finally arrived!Facebook recently announced the release of new automation features for Instagram.Then that means one thing: you can continue to engage with your audiences on Instagram — 24 hours a day, 7 days a week — all year long!If you’re interested in knowing the details, read on. And get ready because this new suite of features can impact brands, such as yours, in so many ways.Now, let’s take a closer look at the 9 biggest automation features coming to Instagram real soon:1) Visual Flow BuilderIf you’re looking to build bot sequences, then you’re in luck! Instagram will be rolling out a visual flow builder of its own, so you can easily create chatbot sequences without having to code!Visual flow builders are game-changers because they can he...
How to Develop a Chatbot for the COVID19 Vaccination Program? | by Parth Bari | Jun, 2021
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How to Develop a Chatbot for the COVID19 Vaccination Program? | by Parth Bari | Jun, 2021

The COVID19 pandemic is one of the most significant junctures in human history. Not just the economic impact, the pandemic has disrupted several lives along with 3,826,181 deaths. However, it also infused emergency in the pharmacy industry to push harder for innovation in vaccine technology. As a result, research in vaccine technology on such a scale has been phenomenal, resulting in more than 20 vaccines already in use.However, the biggest challenge is not research or even manufacturing, but the distribution of these vaccines. Especially in countries like India or China, a massive population and distribution channels need to be advanced to avoid vaccine doses. Another issue is the tracking of vaccinations and whether it’s the first or second dose.Another essential factor that authoriti...
15 Best Free Advertising Sites for Business Owners & Marketers
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15 Best Free Advertising Sites for Business Owners & Marketers

Adding your products and services to free advertising sites is a quick, easy, and affordable way for your business to gain exposure. This is especially true for local businesses.The majority of free advertising sites are built for local businesses in a classified ads layout and structure.However, as you’ll see, the beginning of our list is focused on other free advertising options that many marketers searching for free add space are much more interested in.And thanks to free business advertising sites, you don’t have to choose between reaching your target audience and spending all of your limited marketing budget for a single campaign.Here are the 15 best free advertising sites for entrepreneurs and digital marketers in 2021:Facebook MessengerGoogle My Busin...
Build an Application Digital History using Natural Language Processing | by Sangramsing Kayte | Jun, 2021
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Build an Application Digital History using Natural Language Processing | by Sangramsing Kayte | Jun, 2021

With the historical text data, images data or speech data, we can build an application that will help to understand the historical terms more effectively and will also broad line the visuals if needed. Using Natural Language Processing techniques like named entity recognition, part-of-speech tagging we can aim for text summarization with the clear perspective of explaining the historical terms. The report can be generated which could be further utilized for analysis for specific incident or event. During learning history, I felt hard to pronounce the names of kingdom and rulers. Thus, we can apply, listen and speak button for difficult words in the document. This will help the user to understand the terms easily. We can also provide visuals for a specific event or specific dates. There ...
How to Get More Views on Instagram for Free! 10x Your Impressions for $0
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How to Get More Views on Instagram for Free! 10x Your Impressions for $0

Last week I shared an Instagram carousel post of mine that received over 550 comments and reached over 6,000 people outside of my follower base. Well, it happened again, but this time I’ve managed to more than triple the reach of last week’s post! I’m honestly blown away by how well InstaChamp is working in its early stages and today I want to share with you how to get more views on Instagram for free!Same as before, I tried to promote this new post, but the ad was unfortunately rejected by Instagram. Also same as before, I’m glad I didn’t waste a dime, because I was able to get 20,000 impressions on my post, for free:What’s truly amazing is that of the 20K impressions, 89% were people who weren’t following me. This is unheard of reach on Instagram, but that’s not wh...
AI-powered chatbots to scale customer service support. | by Botspice | Jun, 2021
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AI-powered chatbots to scale customer service support. | by Botspice | Jun, 2021

When customers reach out to the company for service, they expect instant responses to their problems. However, a customer care provider can only cater to a certain number of cases at a time.How do you scale support? Have you thought about the customers?There are so many service horror sagas that customers have experienced like long wait lines where the agent is unavailable, one where the agent is unable to deliver answers to customer’s questions, agents ghosting on a customer on call, and inconsistent answers provided by service agents.If only there could be one place where the customers can go to, where there is an instant answer to their queries, quicker issue resolution and minimum agent transfers?Botspice- AI-Powered Customer support chatbotsCustomer care bot by Botspice, an AI-powe...
Conversational AI in marketing | Born Digital
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Conversational AI in marketing | Born Digital

The current market is like a sea. And if the customers are fish, the companies offering their products are fishermen. And since the number of fishermen grows constantly, they are looking for new ways to lure fish into their nets. And that’s where artificial intelligence joins the game. AI is not only a great tool to help companies to attract and keep new customers, but more importantly, it offers customers a new level of accessible, pleasant, and personalized service.The release of a new product is often preceded by a marketing survey. Its task is to observe the target audience and its needs. Today, however, it rarely happens that a marketer stops you on the street and starts asking questions about which notebook or kind of soap you use. The process of data collecting has mostly moved t...
How to Automate Instagram the Right Way: The State of Instagram Automation 2021
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How to Automate Instagram the Right Way: The State of Instagram Automation 2021

The proliferation of spambots and illegitimate “growth” apps combined with strict policies and consequences have made Instagram automation a tough nut to crack. However, it’s time for digital marketers to destigmatize Instagram automation. With new and effective organic growth tools that are 100% approved by Instagram, you can say toodles to Insta taboos and start leveraging Instagram automation.As the founder of an organic social media marketing agency, I am always looking out for new and legitimate organic growth tools, almost non-existent on Instagram. This is pretty crazy to think about, considering it’s one of the most popular social media platforms.Most digital marketers have thought about experimenting with the legacy Instagram automation tools out there. ...
10 amazing ways chatbots can improve customer engagement in banking | by Engati | Jun, 2021
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10 amazing ways chatbots can improve customer engagement in banking | by Engati | Jun, 2021

The best service a bank can offer to its customers is one that’s meaningful, engaging, and personalized. Chatbots in banking have huge potential for customer engagement. It gives customers 24/7 access to support and banks can make great use of AI and improve customer engagement to enhance the experience and improve retention.In fact, you can easily measure the ROI of chatbots by conducting a survey, collecting feedback, and getting a sense of how happy and satisfied your customers are. All in all, we can say that customer engagement is crucial for every business. It is crucial in every domain that you visit and chatbot in banking is not far behind.These are promising numbers and show great credibility in AI. It clearly illustrates how chatbots can improve customer experience in the bank...
Know the Best Platforms To Build Web Applications | by Amyra Sheldon | Jun, 2021
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Know the Best Platforms To Build Web Applications | by Amyra Sheldon | Jun, 2021

Find the Best Platform to develop web applicationsKnow the best web development platforms (AngularJS, NodeJS, Ruby on Rail, ReactJS, ASP.Net) for developing fast, scalable, and simple web applications.best web development platforms: (AngularJS, NodeJS, Ruby on Rail, ReactJS, ASP.Net)Businesses have to keep their finger on the pulse of the latest trends in the ever-changing tech landscape.Businesses have to keep their finger on the pulse of the latest trends in the ever-changing tech landscape.With web applications permeating every industry, savvy companies have been looking for ways to secure their slice of the pie. And when it comes to building a web application — no matter how complex or large — picking a web development platform is a decision with far-fetching outcomes as it makes up...
The FUTURE of Conversational Marketing is NOW — How Chatbots Can Scale and Automate your Customer Experience? | by WotNot | Jun, 2021
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The FUTURE of Conversational Marketing is NOW — How Chatbots Can Scale and Automate your Customer Experience? | by WotNot | Jun, 2021

IntroductionOver the past few years, many businesses and companies have reaped the benefits of technological advancements, especially in the field of Artificial Intelligence. 86% of companies agree that AI will be an established and recognized technology in their firms in 2021.As a result of these advancements, customers have increased their expectations too. With all the industries going behind a screen, where everything is available at the click of a button, the only thing that lacks from making the customer experience whole is a personalized touch.Customers expect to get instant solutions to their problems and queries rather than having to wait even a few minutes for it. Businesses lose almost 75% of their customers due to long waiting hours.A chatbot for a website uses the power of ...
Voice Recognition Bakery Solution | by KaiChin Huang | Jun, 2021
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Voice Recognition Bakery Solution | by KaiChin Huang | Jun, 2021

Project set upI follow through the follow guilde to set up my voice kit, including the API credential for Google Voice to text.Scraping dataHere is where I get all my data, and I use Beautiful4 to retrieve necessary information such as Date, Quantity, Product, Customer, and Dayref to store into panda dataframe. I also clean the data here by coverting all the DayRef cells display ‘#N/A’ to ‘yesterday’, lowercase all the letters, and remove parenthesis.All the data is stored in one Orders dataframe.Orders DataframeTransform Speech to TextI call Google Speech to Text API to convert the speech to text, however for this project, there are a lot of product names and customer names which aren’t standard english words, so I have to pass these non-standard product names and customer names to the...
Is Chatbot really the future for small-scale Restaurant/Food outlets? | by Pragnakalp Techlabs | Jun, 2021
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Is Chatbot really the future for small-scale Restaurant/Food outlets? | by Pragnakalp Techlabs | Jun, 2021

Who would have thought a simple tech can integrate your business across platforms like Facebook Messenger, Google Assistant, Website, Telephone, Telegram, SMS, etc. Chatbots have made this possible. Chatbots have been a growing trend for the last few years. Many of us have interacted with a chatbot at some point. As chatbots are getting smarter day by day, it is becoming useful to various industries. Whether you want a chatbot to respond to “life advice” questions in light of the new year or want spiritual guidance for peace of mind or want to book an appointment with the doctor, the chatbot will always grab your attention.One successful restaurant chain businessman from New York has made a startling statement in its annual report. “We believe the development of artificial intelligence ...
Building a chatbot for Angel & Mortal | by Kingston Kuan | Jun, 2021
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Building a chatbot for Angel & Mortal | by Kingston Kuan | Jun, 2021

Loading playersWhile it might be possible to use our system to generate Angel-Mortal mappings, organizers often have a more in-depth understanding of social dynamics within the group. I chose to load provided mappings from a CSV file, as opposed to using something more complex (but efficient at scale), as it was simpler for organizers to modify the data. After loading, players can be stored in a dictionary or hash map in memory, similar to an adjacency listLoading playersForwarding messagesNote: I reference parts of the python-telegram-bot API without explaining them, please refer to their tutorials for this.You might have noticed that our Player class includes a username and chat_id. The username is used to identify players and is provided by the organizers while chat_id is what is use...
Everything You Need to Know in 2021
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Everything You Need to Know in 2021

People are always going to try to cut corners. It’s human nature and occasionally, it works. However, when it comes to an Instagram comment bot, there’s actually no need to cheat. At least, not anymore.So, what is an Instagram comment bot?The short version is, there are two kinds of Instagram comment bots:Old Instagram comment bots that comment on other peoples posts from a fake profile, and New Instagram comment bots, which get more comments on your own posts from real profiles. So, which would you prefer? A bot that comments on others’ Instagram posts, or a bot that gets more engagement and reach on your own content on Instagram?Hopefully, that’s a rhetorical question because personally, I’d much rather increase the amount of comments on my own Instagram co...
Step by step guide to build healthcare chatbot without any coding. | by Avinash | Jun, 2021
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Step by step guide to build healthcare chatbot without any coding. | by Avinash | Jun, 2021

Chatbots, a smart asynchronous means of communication, powered by AI has seen a high acceptance and penetration during the last few months. A number of industries started to believe they can be a great help for their business and can support when they are focussed on fixing a number of other issues.A number of such chatbots are now deployed for the healthcare industry where medical professionals use them to support the cause of social distancing and help users with relevant answers.Chatbots in healthcare are extremely critical for the advancement of efficient and accurate patient care. They are also expected to support the world’s need of creating affordable and sustainable health care for every individual on the planet.Continuous availability and ongoing supportCovid has been an eye-op...
A true friend who betrays all your secrets: Korean AI сhatbot turned a data protection failure | by Zfort Group | Jun, 2021
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A true friend who betrays all your secrets: Korean AI сhatbot turned a data protection failure | by Zfort Group | Jun, 2021

Most Americans are unsure of how consciously companies behave while using and protecting personal info. Nearly 81% of them report being insecure about potential risks of data collection, and 66% claim to feel the same about government data collection.It`s really difficult to weigh the level of potential risks and understand the anticipated harm that irresponsible behavior with personal data can cause. How can this affect our further actions, what restrictions and changes will it bring?Let`s analyze the main points of what happens when disclosing personal data and how to properly protect yourself using the example of the recent situation in South Korea.Korean company ScatterLab launched a “scientific and data-driven” app, which was supposed to predict the degree of attachment in relation...
Insurance Chatbot | The success story of 3 largest companies | by Engati | Jun, 2021
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Insurance Chatbot | The success story of 3 largest companies | by Engati | Jun, 2021

Life can come at you in unpredictable ways, and having yourself safely insured is always a smart investment plan. The core of any insurance plan is to provide you with protection. Making small investments in insurance can provide you with financial security in advance. Now, with technological advancements and messaging platforms growing popular, the insurance sector has seen a significant surge in the way it has been running all along. Insurance is a data-driven sector and in the last many years, data corruption has been a persistent problem in this sector. Hence, AI-driven chatbots are a boon!Making use of chatbots in the insurance sector, companies have been able to uplift their services, communication, efficiency, and customer support. So in this blog, let’s dig a little deep into ho...
Top 8 eCommerce Trends in 2021 emerging amid the COVID-19 Pandemic | by Master Of Code Global
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Top 8 eCommerce Trends in 2021 emerging amid the COVID-19 Pandemic | by Master Of Code Global

The COVID-19 pandemic is the first major global health crisis we’ve had in over 100 years and saying businesses were unprepared would be an understatement. Almost every single industry has faced major losses and lost months and even years’ of growth — but not all. While industries like tourism and aviation were hit particularly hard, some have thrived due to lockdowns and quarantine measures — eCommerce is one such industry.According to the eCommerce Trends 2021 SearchNode Survey ReportA major shift in consumer habits and shopping trends in favor of eCommerce was already in progress for years but 2020 was the equivalent of a fast-forward button for eCommerce growth. According to a recent report published by Adobe, eCommerce sales increased by 77% in 2020 and reached sales levels that we...
How to Use Instagram’s NEW Instagram Influencer Marketplace to Grow Your Business – Plus 15 to Ways Launch Profitable Creator-Brand Partnerships
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How to Use Instagram’s NEW Instagram Influencer Marketplace to Grow Your Business – Plus 15 to Ways Launch Profitable Creator-Brand Partnerships

Breaking news! Instagram is launching a “branded content marketplace” — aka, its very own influencer marketplace.It’s a smart move, since Instagram is a major player when it comes to influencer marketing. 87% of its users say influencers have inspired them to make a purchase, and 70% of shopping enthusiasts turn to Instagram to discover their next purchase. Brands report Instagram influencer marketing ROI is over 5X: $5.20 for every $1 spent on influencer marketing on Instagram.Likewise, influencers can expect increasing return on their services; Zuckerberg’s goal is for Instagram’s new marketplace to create a “creator middle class,” where small creators can monetize faster!So, whether you’re a brand looking to expand your reach or an influencer looking to snag ...
Step by step guide to building a Facebook chatbot without any coding. | by Devashish Datt Mamgain | Jun, 2021
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Step by step guide to building a Facebook chatbot without any coding. | by Devashish Datt Mamgain | Jun, 2021

A chatbot is an AI conversational program that you can use to chat with your customers/visitors on your behalf with pre-programmed responses. The conversation happens on Facebook-based platforms like Messenger. It aims at helping users with the necessary support in seconds.While we have understood what these chatbots are. Now we also need to know how companies are using chatbots on Facebook to improve their social strategy.Using a facebook chatbot to assist marketingWith the availability of chatbots on Facebook, one can use such chatbots to generate leads via advertising. The basic idea of these chatbots is to automate the interactions and assist the target users with the requisite information. Before the availability of such chatbots, we often failed to respond to our prospects in real...
30 Best Instagram Apps That Save Time, Win New Followers & Boost ROI
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30 Best Instagram Apps That Save Time, Win New Followers & Boost ROI

Trying to find the best apps for Instagram is hard.That’s because there are thousands of apps out there that aim to make your Insta life easier. So how do you know which one to pick?To save you time on your app-hunting endeavor, we’ve compiled a list of thirty apps for Instagram that can save you time and boost your ROI. We’ve sorted them by category, so you can find the best app for your current Instagram struggles as quickly as possible. That said, Instagram is a many-headed beast, so you might want to bookmark this post. That way, when you realize you need a scheduling app as well as a photo-editing app, you’ll know exactly where to find one.Oh, and one more thing: We’ve also marked the operating system (Desktop, iOS, and/or Android) for each app in the he...
A quick guide on conversation management and how to build a chatbot? | by Mitusha Arya | Jun, 2021
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A quick guide on conversation management and how to build a chatbot? | by Mitusha Arya | Jun, 2021

Employee 1: Don’t you think we need a chatbot?Employee 2: Do we?Employee 1: Well, it’s trending and every other company has one.Employee 2: Is it really that important? Do we really have the budget and resources to manage it?If you have had this conversation with someone “You are not alone”The pressure to stand out and be relevant in today’s market is realAnd so is the “shiny object syndrome”Taking these decisions can get overwhelming and finalizing the tech stack is usually very hardBut we’ve got you!Let’s demystify everything Chatbot!First, let’s understand“Conversation + Management”The conversation is a talk between two people, just like I am talking to you…Yes, YOU!Management is organizing anything to achieve a goal; just like I have organized this article in sections to help you un...
How to Get +1,000 Shares and 2.5x the Reach of Your Instagram Post
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How to Get +1,000 Shares and 2.5x the Reach of Your Instagram Post

One of our friends and affiliates at MobileMonkey, Sorav Jain, was able to produce some amazing results with InstaChamp, the world’s first Instagram-approved DM (direct messaging) automation and engagement tools.This is exactly what we had in mind when developing InstaChamp, so we want to make sure other creators, brands, influencers, and affiliates have this example for their own success. This is how Sorav Jain was able to get over 1,000 shares and 2.5X the reach of his post on Instagram – and how you can do the same!Here’s Sorav Jain’s Instagram Reel that we’re referring to:Sorav’s Reel received higher than his average Likes and Comments, but that’s not what’s impressive regarding his results.The results that really stand out here are that Sorav received...
The Evolution of Emotional Chatbots | by XaosPrincess | May, 2021
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The Evolution of Emotional Chatbots | by XaosPrincess | May, 2021

1. IntroductionWith “COVID-19 disrupting mental health services in most countries” (WHO) “the demand for virtual mental health care is soaring” (Landi). “While many countries (70%) have adopted telemedicine or teletherapy to overcome disruptions to in-person services, there are significant disparities in the uptake of these interventions. More than 80% of high-income countries reported deploying telemedicine and teletherapy to bridge gaps in mental health, compared with less than 50% of low-income countries” (WHO).While the WHO “recommends that countries allocate resources to mental health as an integral component of their response and recovery plans” (WHO), I wonder if the automation of psychological online support might be an effective- and therefore cost-efficient way to meet the inc...
How to Boost a Post on Instagram for Free! 3 New CTAs for Instagram
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How to Boost a Post on Instagram for Free! 3 New CTAs for Instagram

Normally, you would have to pay to get +500 comments and +250 likes on an Instagram post, right? Well, today I’m going to show you how to boost a post on Instagram for free.Recently, I tried to promote an Instagram post. However, as you can see, it wasn’t approved because there are 0 promotion clicks. In other words, all of the engagement on this post is 100% organic.Here’s what’s really interesting, as well as why you should start using Instagram DM automation tools for your own Instagram account: Of the +6,000 people reached, 69% were people who did not follow me. To put that into perspective, my average reach outside of my follower base has been roughly 10% per post.Additionally, the post generated: 700% increase in reach outside of my own followers.Ne...
Introducing: Notes, new colored paths and link to another design file
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Introducing: Notes, new colored paths and link to another design file

The Botsociety team worked hard to release new features that would enable you and your team to collaborate more effectively using our platform.Now you can leave a note on your canvas, pick new colors for your paths, and even link to another design file!Leave a note, share a thoughtA note is added to a canvas with a gif mentioning ˜Review this˜. You can move notes around and resize it to fit your needs.Add notes to your canvas to share thoughts, notations, images, or even a direct link for external documentation or file. With notes, you can add comments to empower your team`s communication flow. To try it, right-click on your canvas and click on add a Note.New colored connections (and new color picker)Changing the color of a path from blue to red by selecting a color in the new color pic...
3 Obstacles to the Evolution of Conversational AI | by Shaip | Jun, 2021
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3 Obstacles to the Evolution of Conversational AI | by Shaip | Jun, 2021

Thanks to ongoing advancements in the fields of artificial intelligence and machine learning, computers can perform a growing number of cognitive tasks. As a result, businesses are able to rely on machines for critical functions once thought impossible to automate. In particular, the rise of conversational AI platforms such as chatbots and virtual cognitive agents has given organizations in a wide range of industries the ability to improve customer support and HR activities — and these platforms are only getting smarter.Interest in conversational AI skyrocketed in 2020, as did corporate investment in machine learning platforms. This was in large part due to the COVID-19 pandemic, which forced companies in nearly every sector to find ways to do more with less. The sudden spike in custome...
Get More Mentions On Instagram
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Get More Mentions On Instagram

Wouldn’t it be great if you could get hundreds, if not thousands of Instagram followers to get you to mention you in their Instagram Story? Well, Neil Patel’s favorite Instagram tool makes that easier than ever.Getting shares and mentions on Instagram isn’t easy. That’s why this new tool immediately caught the attention of Neil Patel. Neil has a large and engaged audience on Instagram with +250,000 followers.However, until recently, Neil had no way to keep up with and capitalize on all of the times he’s mentioned in his followers Instagram Stories.Enter MobileMonkey’s new product, InstaChamp. More specifically, InstaChamp’s Instagram Story Mentions tool.Here’s the short version of how it works: When someone shares your post or tags you in their Instagram stor...
9 tips to write the perfect chatbot script! | by Engati | Jun, 2021
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9 tips to write the perfect chatbot script! | by Engati | Jun, 2021

In December 2018, the sci-fi series Black Mirror released Bandersnatch. Much like the choose-your-adventures books we’ve grown up with, Bandersnatch was an interactive film where viewers make decisions for the main character, Stefan- who is designing his own interactive game. We start to see the framework of how to create a game in this genre. Starting from the pages of decision trees to the decision fatigue of having to come up with every alternative for each option.Choose-your-own-adventure genres of media are an elementary, low-tech version of interactivity, long before today’s complex open-world games were available. We now live in an environment where interactive interfaces are everywhere. Phones, laptops, smartwatches, tablets, chatbots, and televisions are integral parts of our d...
What are chatbot flows? How do you build them? | by Engati | Jun, 2021
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What are chatbot flows? How do you build them? | by Engati | Jun, 2021

Your chatbot flow is the most critical factor when it comes to creating a bot that feels natural. But how do you make one that takes into account every possible scenario?In this article, we’re walking you through the art of building chatbot flows that feel right. Let’s get started!‍A chatbot flow is a structure that determines how a conversation will take place, taking into account the questions your chatbot would ask and the various replies that a user could provide. A chatbot flow is a series of paths that a user’s responses could trigger.Each path would consist of nodes that either display, request, or process information. Some of these nodes could even be used to integrate your chatbot with third-party software.1. What is your chatbot’s purpose?Determine what you intend your ...
Bots v/s live chat | What does your business need? | by Engati | Jun, 2021
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Bots v/s live chat | What does your business need? | by Engati | Jun, 2021

If you’re reading this, chances are that you’ve decided to engage your customers more effectively. But you’re confused. Chatbots and live chat both seem like they could help you. But you want to give your customers what they deserve — the very best option.Allow us to help you with that.We’re going to walk you through both of these options and then help you pick the perfect solution for your business.Are you ready? Let’s get started!‍Chatbots help you scale up your conversations by automating them. These bots can either be pre-programmed or they can run on artificial intelligence, allowing them to handle increasingly complex conversations.They have the capability to handle around 80% of our inbound customer queries and eliminate wait times. To make it even better, a single chatbot...
13 Fun Slack Bots to Bring the Human Connection to Your Workspace | by Pawan Kumar | Jun, 2021
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13 Fun Slack Bots to Bring the Human Connection to Your Workspace | by Pawan Kumar | Jun, 2021

Finding new ways for teams to motivate and connect?Here are 13 Slack bots that will bring fun and build a human connection to your workspace.Trivia helps teams forge stronger connections by enabling people to conduct team-building activities and games and feel more productive. Trivia brings together teams to play real-time games and virtual water coolers right inside Slack, Microsoft Teams, and Google Chat.EngageWith is an employee recognition and rewards tool that enriches your company culture. It virtually brings recognition and fun within your Slack and MS Teams workspace.Tired of copy-pasting memes from google search? Use this Meme Bot with the /meme-list and /meme commands to generate instant memes from slack and be a meme hero.Spoiler is a free Slack add-in to warn your team of po...
6 Cool 😎 Tips for Branding Shopify Chatbot | by QuickReply.ai | May, 2021
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6 Cool 😎 Tips for Branding Shopify Chatbot | by QuickReply.ai | May, 2021

A name plays a major role in the success of a thing, whether you are naming your newborn baby or a chatbot for your e-commerce store. The name has to be relevant to the subject and the purpose of its activities and it should also align with your Shopify Branding. There are many factors to consider when someone wants to introduce a chatbot to his/her online customers.The kind of store, the products you sell, and the target demographic are a few of the factors that play a major role in determining the name of your very own bot.Whether you are birthing a real baby or launching a chatbot on your site, you must choose the right name. If you were to name your daughter Bill, would it work? Absolutely not!So, you are trying to come up with a catchy name for your chatbot and as well for branding...
The 6 types of chatbots — Which one do you need? | by Engati | Jun, 2021
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The 6 types of chatbots — Which one do you need? | by Engati | Jun, 2021

A chatbot on an eCommerce website would be totally unlike the one for Banking. Just how we contrast in our personality and talents, the same goes for chatbots in their appearance and activities!In this blog, we’ll be touching upon what are the different types of AI chatbots, the different types of business chatbots, and their applications and their functionalities. This will give you a clear understanding as to how many types of chatbots are there and what would be the ideal chatbot type for your business!1. Menu/button-based chatbotsMenu/button-based chatbots are the most basic type of chatbots currently implemented in the market today. In most cases, these chatbots are glorified decision tree hierarchies presented to the user in the form of buttons. Similar to the automated phone menu...
Building a Chatbot for Mental Health Awareness and Education | by Kevin Liu | Apr, 2021
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Building a Chatbot for Mental Health Awareness and Education | by Kevin Liu | Apr, 2021

Let’s leverage technology for good.Photo by Andy Kelly on UnsplashAccording to Forbes, around 60% of millennials have used chatbots, and over 70% of them had a positive experience. On top of that, Accenture reported that 57% of their surveyed executives noticed that chatbots had huge Returns on Investment with minimal effort. Lastly, chatbots have huge potential for scale, and personalized experiences.In recent years, chatbots have impacted several industries from retail, banking, finance, healthcare, to energy, investment has skyrocketed.Which got me thinking, to broaden my knowledge within the realm of AI and chatbots, what problems can I solve using the power of tech?Lo and behold, a mental health awareness chatbot.Before we get started with the technical breakdown of the chatbot, I ...
Facebook Chatbot: A Proven Case Study for Restaurant Order Management
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Facebook Chatbot: A Proven Case Study for Restaurant Order Management

Do you know that 33% of consumers want to use a chatbot for making a hotel reservation? An online hotel booking chatbot is a convenient reservation option. You don’t have to call the hotel manager back and forth. Based on the date and table availability, the chatbot would automatically make your booking. With Facebook chatbot launched in 2016, their business adoption has become seemingly high.There are different types of chatbots for hotel reservation management. The three primary ones are rule-based (answering specific questions), AI-based (learning from environment & conversations), and live chatbots (customer service representatives). A Facebook messenger chatbot uses AI to converse with people. It can also answer pre-preprogrammed questions. Some companies use Facebook messenger...
Meet InstaChamp! Official Instagram Growth Tools Have Arrived!
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Meet InstaChamp! Official Instagram Growth Tools Have Arrived!

It’s finally here. The hottest Instagram growth tools to hit the market in years have arrived. Introducing InstaChamp by MobileMonkey: The world’s first official tools for messaging at scale on Instagram!InstaChamp huh? Oh yeah, you better believe it, InstaChamp. We’re excited, you’re excited, everyone’s excited. Totally agreed. So, let’s start with the short version… What is InstaChamp?InstaChamp by MobileMonkey is a suite of Instagram DM (direct message) automation tools.Built for brands to provide customer service and interactions at scale, InstaChamp makes it possible for creators, influencers, and coaches to scale organic engagement and accelerate follower growth on Instagram.What makes InstaChamp so official? It’s powered by the Facebook...
How to Build a Great Conversation Design Portfolio | Hillary Black
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How to Build a Great Conversation Design Portfolio | Hillary Black

To help you get inspired for your own chatbot portfolio, conversation design experts Brielle Nickoloff, Co-Founder and Head of Product at Botmock and myself, Hillary Black, Co-Founder of Mav, Founder of Conversation Designer Jobs and Host of Conversation Designers Internet Club, reviewed four portfolios from a mix of professional and aspiring conversation designers. Each of these designers highlight their work in a slightly different way, so they are sure to give you several ideas for your own chatbot portfolio!Hopefully, these portfolio case studies will give you some inspiration as you develop a chatbot portfolio that showcases your skill and passion!The first thing that catches your eye when you land at Andrew’s website is the “Ask The Bruno” chatbot pop up that Andrew designed. The ...
Create Telegram Chatbot. In January 2021, Telegram announced… | by Engati | Jun, 2021
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Create Telegram Chatbot. In January 2021, Telegram announced… | by Engati | Jun, 2021

In January 2021, Telegram announced that it reached 500 million monthly active users. By 2022, it expects to cross a billion users.In a world where privacy is a major concern, Telegram has made explicit attempts to protect its users’ data. That’s why it’s got an astoundingly loyal user base.Due to its focus on privacy and security, consumers all over the world are shifting towards the app. That gives your business a great opportunity to engage with customers on a platform where they feel safe and comfortable.But, how do you engage and support your customers at scale on Telegram?By creating an intelligent Telegram chatbot that can automate the resolution of your queries!‍An AI-driven telegram chatbot can help you deliver personalized marketing messages to your prospects and even h...
The real importance of voice design & what do you need to become a VUX designer | by Ipervox | May, 2021
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The real importance of voice design & what do you need to become a VUX designer | by Ipervox | May, 2021

We have witnessed an enormous amount of voice applications being published in recent years, but very few of them were built with a proper voice design.Enterprises are building out voice applications to provide a unique experience to their customers because more customers are using voice devices on a daily basis.However, apart from the hands-free voice experience, such applications offer, which will soon be a normal thing, a badly composed voice app will not generate the expected outcome.Like any other web & mobile-based application, a voice application should provide a reliable and satisfying experience for its users.What is a Voice UX/UI designer?Voice designers build voice user interfaces, which are the types of interactions between a user and an application that allow people to i...
AI Voicebots advantages over IVR
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AI Voicebots advantages over IVR

Gone are the days when a call to a company helpdesk provided you with direct contact with an operator or other live employee. Their places in companies’ contact and call centers are now occupied by technological solutions that save companies costs and staff capacity. With such a phone call, you will most often encounter the IVR (Interactive Voice Response) system today. Or, if you are more fortunate, a quicker and friendlier AI voicebot. But what are its benefits, and why you don’t have to worry about talking to artificial intelligence?But what exactly is a smart voicebot? It is a solution that uses artificial intelligence, natural language processing, and machine learning technologies to communicate with the customer similarly to a human operator. Voicebots are similar to their more we...
Create WhatsApp Chatbot. Since you’re here, it means that you… | by Engati | May, 2021
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Create WhatsApp Chatbot. Since you’re here, it means that you… | by Engati | May, 2021

Since you’re here, it means that you have understood that you need to engage your customers over the channel they are most comfortable using. Kudos to you!You know that your customers are rather active over WhatsApp. Now, you have two questions on your mind.Can you engage customers over WhatsApp manually, or do you need a chatbot?How do you create a chatbot on WhatsApp?Well, we’ve got all the answers you are looking for.We’re going to help you decide whether you need a WhatsApp chatbot, then show you exactly how to build a bot, and walk you through all the steps involved in deploying it on WhatsApp.Grab on to your seats. We’re getting started!If you have a very small clientele, you might be able to survive by manually responding to each message. But as your business grows, that will bec...
Best 6 Chatbot Maker Platform to Build Your Chatbot | by BotPenguin | May, 2021
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Best 6 Chatbot Maker Platform to Build Your Chatbot | by BotPenguin | May, 2021

An automated response machine is not just an imagination, or things only can be seen in science fiction movies. With so much advancement in artificial intelligence, automation has seen a hike in the past decade.Chatbots are examples of how powerful ai has become in personal as well as professional space. More and more brands and businesses are taking advantage of using a chatbot to use its potential working for them on autopilot. To put it in numbers, there are over 30,000 on Facebook.Businesses learning about chatbots and their potential to benefit their business, the chatbot building market is also expanding. For a business or brand, it has provided options, but the confusion of having too many options is also frustrating. So here we bring you 6 chatbot platforms to ease up and help y...
Jupyter Notebook into PyCharm. PyCharm is the perfect choice to deploy… | by Jesko Rehberg | May, 2021
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Jupyter Notebook into PyCharm. PyCharm is the perfect choice to deploy… | by Jesko Rehberg | May, 2021

PyCharm is the perfect choice to deploy your Jupyter Notebook chatbot as a web app.Photo by Alex Knight on UnsplashMotivation:Jupyter Notebooks are useful for developing on your local machine. But how can other people access your chatbot if it is only alive on your PC? In this post I am going to show you how to go live with your Jupyter Notebook chatbot using PyCharm.Solution:Our Jupyter chatbot’s job is to answer frequently asked questions. For this example, I used the Jupyter Notebook from Parul Pandey. I have only slightly amended that code and logged unanswered user input. Let’s have a look:import randomimport stringfrom sklearn.feature_extraction.text import TfidfVectorizerfrom sklearn.metrics.pairwise import cosine_similarityimport warningswarnings.filterwarnings(‘ignore’)import n...
Connect Amazon Lex chatbot on your website with no code | by Fernando Correa | May, 2021
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Connect Amazon Lex chatbot on your website with no code | by Fernando Correa | May, 2021

Blahbox + Amazon LexIf you are using Amazon Lex to train your virtual assistant, you must have realized how easy it is. In a short period of time, you can have a virtual assistant based on Artificial Intelligence answering your clients’ questions.Configuring questions and answers in Amazon Lex is very easy, but deploying your chatbot to your website can be really complicated.To be able to do that, you need to have advanced knowledge in programming to make the connection with the API, to know how to deal with errors and to use suitable methods.Also, you need to have skills to design a chat box, from its functionality to the UX, the integration with the API and the installation in the website.With Blahbox, you can solve these issues with just a few clicks.You can watch the following video...
How legal chatbot benefits law firms? | by KLoBot — the Best AI-Chatbot builder platform | May, 2021
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How legal chatbot benefits law firms? | by KLoBot — the Best AI-Chatbot builder platform | May, 2021

AI-enabled chatbots are evolving rapidly and are creating unprecedented opportunities for law firms to optimize their work processes. Law firms are utilizing conversational AI tools majorly for streamlining and augmenting legal services offered to clients. However, Law firms are also deploying chatbots for simplifying monotonous internal tasks done by attorneys or partners. Deploying these AI-enabled chatbots is a smart and effective way to relieve the legal department from the tedious and time-consuming administrative tasks, allowing them to focus on billable tasks.Legal chatbots, being available 24/7, offer instant support to attorneys across channels and eliminates the need to call or email to support staff.Chatbots are enabling attorneys to ease the access to legal source materials ...
Automatic Utterances Clustering for Chatbots | by Jinraj Jain
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Automatic Utterances Clustering for Chatbots | by Jinraj Jain

A custom python model which automatically clean up the utterances and generate the possible clusters and slots, making it easier for you in merging those clusters together to form as many intents as you need to feed a chatbot?To build a chatbot, I feel that the high-level steps we usually take are the following.Collect Utterances and Cleanup — This includes removing unwanted utterances, email ids, numeric and special charactersCreate Intents — Analyse the utterances and start clustering the related utterances together to form intents.Create Slots — Identify associated words in the utterances to form slots/entities.Select NLP — The core component that interprets the user's utterance and converts that language to structured inputs (Intents and Slots) the system can process. The top NLPs a...
How AI-powered solutions can help your business craft superior omnichannel customer experiences | by Enterprise Bot
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How AI-powered solutions can help your business craft superior omnichannel customer experiences | by Enterprise Bot

One of the prickiest problems enterprises face with their string of legacy systems employed to craft integrated, omnichannel customer experiences is, unfortunately, not being able to do exactly that.As much as organisations try to be “customer first” across their various self-service and assisted service channels, without a unified approach to managing their multichannel and cross-channel journeys, they fail to manage the customer’s experience effectively.Customers are frustrated when they transition from self-service to assisted service and have to re-explain their needs. Agents are frustrated when they cannot find critical customer information in real-time and lack the knowledge and context to deliver low-effort experiences. A lot of times if a customer calls, they have no record of t...
How to Use SMS Text Surveys to Learn What Your Customers Want & How to Build an SMS Survey in 5 Easy Steps
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How to Use SMS Text Surveys to Learn What Your Customers Want & How to Build an SMS Survey in 5 Easy Steps

If you didn’t already know, sending an SMS text survey is one of the most undervalued ways to get customer feedback. That’s because only 39% of businesses use some form of text messaging to communicate with their customers, even though 75% of millennials say they’d rather text with a business than email or call them.Your audience is ready to give you valuable feedback on your business. If you don’t take advantage of that, you’re wasting a huge amount of easy-to-gather information.The problem is that most businesses don’t have the tools or the know-how to build a text survey that gets accurate feedback about their products or services. But worry not! In this post, we’ll cover:Let’s get started.Re-Engage & Nurture Leads via SMS Text MessagesT...
Create a WhatsApp Bot in 3 easy steps | by Devashish Datt Mamgain
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Create a WhatsApp Bot in 3 easy steps | by Devashish Datt Mamgain

WhatsApp’s massive growth in popularity over the past few years has created many opportunities for businesses. Companies around the world are currently discovering the power of the WhatsApp Business app. It allows you to send notifications and messages using a WhatsApp chatbot, which is a great way to increase and personalize customer engagement.WhatsApp has become one of the most popular messaging applications globally, with over 1.5 billion users, and the latest launches of Company Profiles and Business Accounts open up a new room for companies to connect with people all over the world.WhatsApp chatbot is a software program running on the encrypted WhatsApp platform. WhatsApp Bot is simply an automated chat system connected to a WhatsApp phone number linked to your business.Companies ...
Solving T-Pain’s Instagram DM Problems & Why it Involves Rhianna & Zuckerberg
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Solving T-Pain’s Instagram DM Problems & Why it Involves Rhianna & Zuckerberg

T-Pain had a problem on Instagram that needed solving. So, using his celebrity, T-Pain got in touch with the one person who could lend the largest helping hand to his Instagram DM problems, Mark Zuckerberg.The reason why T-Pain contacted Mark Zuckerberg? Someone important was trying to get a message through to him, but couldn’t. That “important” person was Rhianna.Yes, the singer, actress, fashion designer, and businesswoman – that Rhianna.What Instagram DM problems was T-Pain having? Well, there were two main issues:Rhianna was trying to get through to T-Pain via Instagram DM (direct message), but those messages weren’t seen and went unanswered.T-Pain wants more functionality to come to the Instagram DM inbox, so he can filter through and find his most i...
AI saves lives | Born Digital | medium
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AI saves lives | Born Digital | medium

AI knows how to take care, especially if we help it a little (source: unsplash.com)There are various ideas about what artificial intelligence can do and where it can be used. In connection with AI, people often imagine a variety of IT industries detached from everyday life, and some even fear that AI will take control in the future and starts hurting people. But the opposite is closer to the truth so far. Artificial intelligence is much more advanced in protecting human life and safety.AI already helps human safety in a variety of industries. For example, it cooperates with healthcare professionals to help determine a patient’s diagnosis and treatment. During that, it relies on an enormous amount of data that the human brain would hardly remember. Artificial intelligence also protects h...
Less than 48hrs to Go!. We only have a few seats available! | by Stefan Kojouharov | May, 2021
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Less than 48hrs to Go!. We only have a few seats available! | by Stefan Kojouharov | May, 2021

We only have a few seats available!We are just hours away from the start of the Chatbot Conference and Certified Workshops.We are almost sold out and only a few tickets remain on Hopin. If you haven’t registered this is the last chance.We hope to see you on Tuesday!We’ve taken our certified workshops to the next level!We partnered up with the best teachers, so our workshops are now taught by Google, CoCoHub, Conversational Design Institute and BotCopy!If you haven’t registered, this is the perfect time to sign up and save your spot.
Building a chatbot swipe file. If you’ve done any kind of copywriting… | by Leanne Tremblay | May, 2021
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Building a chatbot swipe file. If you’ve done any kind of copywriting… | by Leanne Tremblay | May, 2021

If you’ve done any kind of copywriting, you’ve probably got a swipe file. (And if you don’t have one, get crack-a-lackin! In fact, start here.)Swipes are collections of hook-worthy copy snippets that make you click, read, act, ponder, laugh…and most importantly move deeper into a conversation with a brand. Lean on your swipe file when you need inspiration (and a kick in the pants). The whole point of a swipe file is to give you a starting point without reinventing the wheel.As I’ve jumped into conversational marketing, I’ve started grabbing chatbot swipes too. They help me think about copy as conversation and tap into the rhythm of speech.(I’m not taking credit for this method. I found it on CopyHackers: check out the article!)Sometimes one line is all you need, in which case I copy it ...
Creating the best Alexa Skill Content: The secrets for an improved voice experience! Learn from +13K bad reviews | by Ipervox | Apr, 2021
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Creating the best Alexa Skill Content: The secrets for an improved voice experience! Learn from +13K bad reviews | by Ipervox | Apr, 2021

Launching a successful Alexa skill is dependent on an infinite number of variables-from content quality to content delivery network. The no. 1 component for which a user enables a voice app from his Amazon Echo device is the Alexa Skill Content.For a Skill to become successful, apart from technical and code-related factors, the content it delivers has a great impact. Especially in the Alexa Skill Marketplace.You need to pay close attention to the skills that your customers are using over and over again. We have found that the most popular Skills are those created by developers who have focused on meeting a specific customer need and providing useful Alexa Skills. Therefore, they are used by customers regularly, or at least frequently.While focusing on understanding what works best for a...
Banking Chatbots: How Does Omnichannel Digital Banking Enhance CX | by Haptik | May, 2021
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Banking Chatbots: How Does Omnichannel Digital Banking Enhance CX | by Haptik | May, 2021

Like every other domain, banking is increasingly looking at digital transformation as the foundation for resilient and profitable future operations. According to Gartner, the adoption of digital technologies is the most significant trend in the banking industry. Successful digital transformation stands on four pillars; customer experience (CX), technology, workforce reskilling, and process innovation. The last three pillars are the tools to enhance the ultimate customer experience. Banking chatbots are proving to be critical contributors to the elevated customer experience by enabling omnichannel banking. This article will examine how banking can benefit from enhanced CX through omnichannel digital banking. It will also discuss how banking chatbots can enable omnichannel digital experie...
How to Grow on IG: 30 Topgrowth Instagram Tools That Work in 2021
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How to Grow on IG: 30 Topgrowth Instagram Tools That Work in 2021

If you’re looking to Topgrowth Instagram tools to grow your Instagram following, you’re not alone.The Instagram algorithm is complex, and with over 1 billion active users present on the app, it’s hard for new businesses and influencers to get noticed. Tools like Topgrowth promise a quick and easy way to get followers and likes at the start of your Instagram presence. They offer to sell you large numbers of followers and likes, delivered right away, or over a short period of time. The idea is that after you have an established following, organic followers will show up on their own. But will they? How does Topgrowth work to grow your Instagram audience and reach, anyway?In this post, we’ll cover everything you need to know about top-growth on Instagram, includ...
Should You Develop Your Own Chatbot On A Platform Or Customize An Out-Of-The-Box Solution? | by Vibhu Dhariwal | May, 2021
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Should You Develop Your Own Chatbot On A Platform Or Customize An Out-Of-The-Box Solution? | by Vibhu Dhariwal | May, 2021

A chatbot is becoming a must-have add-on for customer-facing websites and SaaS products. Their role is usually either a customer engagement tool designed to help generate leads or a cost-efficient alternative to human customer sales or technical support.SourceIt’s fair to say not everyone is a fan of the chatbot trend. But it’s equally fair to say the technology is not going anywhere. Like the offshore call centres and tech support they often replace, which in turn replaced local in-house equivalents, the right chatbots make strong commercial sense for organizations.There has also always been plenty of grumbling about offshore call centres. But as AI/machine-learning technology rapidly develops in terms of both its capabilities and cost efficiency, chatbots will get much better and chea...
How to Get More Shares on Instagram with Official DM Automation Tools
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How to Get More Shares on Instagram with Official DM Automation Tools

Before I get to my secrets on how to get more shares on Instagram, I want to introduce you to a brand new tool for Instagram and to fully understand why it works so well.We’ve all heard that acquiring a new customer can be as much as 25x more expensive than keeping the customers you already have. Yet, most businesses spend the majority of their effort on finding new customers. It’s time to flip that!Knowing how to incentivize and reward your customers for engaging with or sharing your content on Instagram can turn a loyal follower base into your biggest revenue generator.  And with the right tools and information, you can:See who your best Instagram followers are.Test different incentives to share your content and mention your brand.And encourage followers ...
How Conversational AI Help Businesses Improve Customer Service? | by Megha Verma | May, 2021
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How Conversational AI Help Businesses Improve Customer Service? | by Megha Verma | May, 2021

Conversational AI is the next wave of satisfactory customer experiences. It is the linchpin for any customer-oriented business nowadays. It, indeed, is the core objective of companies nowadays that needs to be prioritized.The mantra of keeping the customer happy rests in the idea of being completely available to them and being highly responsive to solve their queries and concerns.Customers appreciate the responsiveness and availability that businesses can deliver them and there is no denying that Conversational AI is an ideal solution to do so.Simply put, intelligent AI tools can help evolve the complete customer experience and deliver modern-day enterprise solutions.SourceFor example, a company’s decision to outsource their call center service will probably save money. However, the fac...
Digital Insurance Platform Go-insur Partners with FinChatBot | by Pancentric Digital | May, 2021
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Digital Insurance Platform Go-insur Partners with FinChatBot | by Pancentric Digital | May, 2021

A tie-up between Pancentric’s cloud-based digital insurance platform Go-Insur and conversational AI experts FinChatBot promises powerful new distribution and e-trading capabilities for brokers, MGAs, and scheme providers.“We’re on a mission to make the best and latest digital capabilities available to the rank and file of the insurance community, beyond the elite few — and to improve online sales and servicing experiences for insurance customers more widely. Our research shows 70% of brokers are held back by technology and the majority of MGAs say innovation is key to growth”, says Simon Fenn, Director of Pancentric Digital.“Our partnership with FinChatBot puts conversational AI into the hands of many more SME players, which is great news. Powered by our Go-Insur insurance rating engine...
My Experience Building a WhatsApp Chat Bot for a Nigerian Company | by Jerry Udensi | May, 2021
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My Experience Building a WhatsApp Chat Bot for a Nigerian Company | by Jerry Udensi | May, 2021

Summary.Short introduction: I’m Jerry Udensi, CTO of a Nigerian-Malaysian tech company: Lyshnia Limited. Prior to working full time with Lyshnia (a company I founded in 2013 with my elder brother), I worked in the AI industry in Malaysia and Singapore. I have built Natural Language AI systems for large corporations such as Allianz SE, and Insurance Technology for companies like Malaysia’s Insuradar Sdn.The reason for my short introduction is to show you my background in building AI powered systems. Natural Language Processing is a field I’ve actively been in for over 3 years now so you’d think building a Transactional Chat Bot that sells only 10 products shouldn’t be an issue for me right? Well you’d be right if the customers were people who read.In the paragraphs to follow, I will high...
How Can Chatbots Boost Your Company’s Digital Transformation | by Visor.ai | Apr, 2021
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How Can Chatbots Boost Your Company’s Digital Transformation | by Visor.ai | Apr, 2021

As the world becomes more digital, businesses must keep up with this evolution and adapt to new technologies. To do this, various industries need to invest in digital transformation. And one simple way to drive this transformation is through chatbots.Keep reading this article to learn more about digital transformation, how a chatbot can be a great tool to improve your services and increase your customers’ satisfaction and experience.Surely, you have heard of digital transformation.This concept is related to companies that want to reach further and stand out from the competition.The world is a place where communication and globalization are increasingly emphasized while at the same time making a certain topic known.Well, digital transformation, as the name might imply, is the adaptation ...
Speech Recognition: How You Can Talk to Your Chatbot | by Visor.ai | May, 2021
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Speech Recognition: How You Can Talk to Your Chatbot | by Visor.ai | May, 2021

The ability to audio communicate with a chatbot is due to a technology called Speech Recognition, and this is what we will talk about in this article.If you were curious and want to know how this feature benefits chatbots, read on!There was a time when having robots help you with certain tasks was just something out of a movie. Yet, faster than we thought, chatbots appeared. And after a while, those same chatbots evolved and started talking to us and us with them.Speech Recognition is a branch of Computer Science and Computational Linguistics. It’s a field that develops methodologies that allow computers to translate speech inputs into written text.In addition to Speech Recognition, this technology is also known as Speech Recognition, ASR (Automatic Speech Recognition), Computer Speech ...
How to code a cryptocurrency trading bot to buy Bitcoin when Musk Tweets about it | by Andrei | May, 2021
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How to code a cryptocurrency trading bot to buy Bitcoin when Musk Tweets about it | by Andrei | May, 2021

The answer is a simple one — the Techno King of Tesla has a history of influencing crypto markets whenever he tweets about them, to the point where a movement in the market is almost expected when he picks up is phone and starts expressing his opinions on the blockchain technology over twitter.By creating a crypto trading bot that buys bitcoin every time the Tesla boss tweets about it you can rest assured that you are going to catch a VIP seat on the rocket that will slingshot right past the moon and make its way directly to Mars, where Elon spends most of the summer months due to its cold weather and dry climate.The quick answer is “not sure” — as no one tested this strategy before. The longer answer is probably — as long as we’re talking about Bitcoin. Statistically speaking, regardle...
Only 2 Weeks to Go!. We only have a few seats available! | by Stefan Kojouharov | May, 2021
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Only 2 Weeks to Go!. We only have a few seats available! | by Stefan Kojouharov | May, 2021

We only have a few seats available!Chatbot Conference OnlineThe Chatbot Conference Online is now less than 2 weeks away!In this year’s event, we are featuring the Top Industry speakers in Conversational AI.So what’s new?We’ve taken our certified workshops to the next level!We partnered up with the best teachers, so our workshops are now taught by Google, CoCoHub, Conversational Design Institute and BotCopy!If you haven’t registered, this is the perfect time to sign up and save your spot.On-Demand: Available NowMay 25th: Chatbot Conference Online. Network with the top industry speakers and leaders.May 26th: Certified Conversational UX Workshop with Conversational Design Institute & CoCoHubMay 27th: Certified Dialogflow NLP Workshop with Google & Botcopy.Looking forward to seeing ...
Primary reasons — Why every Lawyer needs a Virtual Assistant? | by KLoBot — the Best AI-Chatbot builder platform | May, 2021
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Primary reasons — Why every Lawyer needs a Virtual Assistant? | by KLoBot — the Best AI-Chatbot builder platform | May, 2021

Law firms and lawyers managing business in a digitally tech-savvy environment, need to consciously capitalize on emerging automation technologies to better manage their workflow and client experience. Typically, lawyers spend about 40% of their time in scheduling meetings, searching for relevant documents and managing volumes of case history databases. These challenges become exacerbated when handling multiple clients and varying client matters, leading to reduced focus on core business activities. A high level of administrative support needed for the seamless functioning of law firms as well as solo practitioners has made Virtual Assistants a perfect solution for the legal industry. In addition to increased staffing costs, difficulties in acquiring skilled talent and communication chan...
Chatbot Vs. Intelligent Virtual Assistant — What’s the difference & Why Care? | by Haptik | May, 2021
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Chatbot Vs. Intelligent Virtual Assistant — What’s the difference & Why Care? | by Haptik | May, 2021

Implementing a Conversational AI solution is integral for businesses that want to improve their Customer Experience. With the right strategy, you can engage with customers in human-like conversations while being cost-effective. However, with a plethora of solutions available, most CX and Digital Transformation professionals get confused between ‘chatbots’ and ‘intelligent virtual assistants’.The principal question being — can ‘chatbot’ and ‘Intelligent Virtual Assistant’ be used interchangeably? Or does their scope, complexity, and capabilities vary?Simply put, Intelligent Virtual Assistants (IVA) are evolved chatbot solutions to serve the needs of a modern-day enterprise customer. Chatbots are simple rule-based systems that can only handle simple, routine FAQs. On the other hand, IVAs ...
How we made an award-winning Google Assistant App | by Furkan Akyurek | May, 2021
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How we made an award-winning Google Assistant App | by Furkan Akyurek | May, 2021

News Quiz for TRT World have combined the human voice with intelligent voice assistant technology to create the best user experience.News Quiz from TRT World has recently won awards in two separate categories in Google Actions Challenge. Our quiz tests user knowledge about the current events with new questions every day and exist both on Google Home and Amazon Alexa.It took a lot of iterations to get there. We were faced with unexpected challenges as developing an app for a voice interface requires a different mindset. This article will detail our process of getting to the end product and the lessons we learned. As one of the first comers to the voice assistant platform in the media industry, we’d like to share some of the practices we developed along the way.Conception of the ideaAfter...
Revolutionize Healthcare With AI-Driven Chatbots! | by Botspice | May, 2021
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Revolutionize Healthcare With AI-Driven Chatbots! | by Botspice | May, 2021

Today we are on the cusp of a revolution in the healthcare industry. As Covid-19 grips the world and communities become increasingly affected, healthcare communications have been pushed to its limits. With the majority of healthcare workers dedicating their time to Covid- vulnerable patients, there is an acute shortage of medical professionals.According to the estimates of the World Health Organization (WHO), we need over 4 million health professionals in addition to the current workforce worldwide, to be able to offer quality healthcare to the entire population.Today, healthcare consumers are taking a more assertive role in their healthcare journey, expecting immediate high-quality, and accurate information that is smart and cost-effective.AI-driven healthcare chatbots by ‘Botspice’ ca...
Chatbots As Medical Assistants In COVID-19 Pandemic | by Intellexer | May, 2021
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Chatbots As Medical Assistants In COVID-19 Pandemic | by Intellexer | May, 2021

All healthcare workers are on the frontline during the covid pandemic. They face an overwhelming workload and risk their health and wellbeing every day. Moreover, doctors and nurses still have patients with other diseases and must take care of them on a high level nevertheless. So, healthcare providers are looking for the opportunity to turn from classical consultation treatment and look for new solutions. One of these solutions is a chatbot.According to Juniper Research, the healthcare system will become a major user of chatbots in areas such as patient diagnosis, patient information, and voice-capable digital assistants to support healthcare providers. The increased introduction of chatbots will free up medical staff time and save countries’ healthcare systems around $3.7 billion by 2...
Certified Workshops
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Certified Workshops

Get Certified in Conversational UX & NLP/NLU Development from Top Industry ExpertsCertified Conversational Design / NLP WorkshopWe have both Live and On-Demand Certified WorkshopsUpcoming Live WorkshopsDates: May 25–27, 2021Taught By: Conversational Design Institute, CoCoHub, BotCopy & GoogleProject: Design, Develop & Launch an FAQ bot that can interact with a database.Conversational UX Certified WorkshopDialogflow/NLP Certified WorkshopAgendaOverview, what makes a great enterprise chatbot?Intro to NLU frameworks (Google Dialogflow) and BotcopyEstablishing an ROI / data-driven mindset before you build!Build Your Enterprise ChatbotIntro to Dialogflow/Botcopy stack: Response types & componentsWriting & Design: Fine-tuning your bot’s style to boost engagementCoding and ...
10 Knowledge Bombs on How to Promote on Clubhouse
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10 Knowledge Bombs on How to Promote on Clubhouse

Clubhouse turns content strategy on its head. How do you promote on an app that doesn’t keep a record of your content? Or host ads? Or allow direct messages? As it turns out, you can promote on Clubhouse even without recorded content, ads, or DMs. Our CEO Larry Kim used a brand-new strategy to get over 10K new leads on Clubhouse, all without spending a dime.We’re here to break down how he did it. Take notes, and get started soon…because with plans in the works to open the app to the public, who knows how long the FOMO-fueled frenzy will last?We’ll cover:GET EARLY ACCESS TO NEW INSTAGRAM TOOLS FROM MOBILEMONKEYAre you looking for an edge on Instagram? Influencers, artists, brands and D2C businesses, you may qualify to be the first to use tools that gene...
Library Telegram Bot. Here we will create a telegram bot… | by Denis Tsitko | May, 2021
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Library Telegram Bot. Here we will create a telegram bot… | by Denis Tsitko | May, 2021

As we have a project we need a library (books sorted by genre). For this bot I will use a very small library like that:Project and library structureAnd we also need a function which will get one of those book so we could send it to user. Here is that function code (you should put it into bots directory to the file book_funcs.py):1. Chatbot Trends Report 20212. 4 DO’s and 3 DON’Ts for Training a Chatbot NLP Model3. Concierge Bot: Handle Multiple Chatbots from One Chat Screen4. An expert system: Conversational AI Vs ChatbotsAnd the only thing left is todraw a bot structure:bot structure in drawioYou need to change bot_token to your bots token and if you are using your own function, you need to change _functions_book_funcs::find_book(genre) to your own function.
Conversational AI is Transforming Real Estate Business
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Conversational AI is Transforming Real Estate Business

Conversational ai for Real EstateArtificial Intelligence reveals a vital role in the development process of conversational AI. With the advent of the digital platform, it’s time to revamp your business for the best customer engagement through conversational AI. Unlike monotonous Chatbots, in the conversational AI technologies customer appreciate using interactive responses using — chats, voice messages, natural language interfaces, and more. Gone are the days where realtors kept on moving from pillar to post to explain and close the deal.You have all the queries answered in one place through smart AI-powered bots. Over the past few years, there has been a collaborative effort by several realtors across the globe like Zillow, Trulia, and more to display as digital intermediaries in the r...
Creating a live chatbot for your website (Part 2): Modifying, training and testing your chatbot using Rasa X | by Obianuju Okafor | May, 2021
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Creating a live chatbot for your website (Part 2): Modifying, training and testing your chatbot using Rasa X | by Obianuju Okafor | May, 2021

Screen capture from my websiteHello! Welcome to the second part of a 3-part series involving creating and deploying a chatbot for your business or personal website using Rasa, Docker and Heroku. In the first part, I spoke about setting up the chatbot locally on your system and making changes to it using a text editor. In this second part, I will be talking about how to make changes to your chatbot using the platform Rasa X. I will teach you how to add new data, train your bot and use the newly generated model to talk to your chatbot, all through Rasa X.Rasa X is a Conversation-Driven Development (CDD) tool that helps you improve your chatbot. Rasa X provides a user interface for you to interact with your bot. With Rasa X, you can chat with your local chatbot as an end-user, you can also...
Conversational AI be More Popular in the Future
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Conversational AI be More Popular in the Future

Conversational AI in FutureToday we are surrounded by technology and gadgets. Our day starts with snoozing or if not lazy then turning off the alarm. Throughout the day numerous times, we check our mobile phones without any particular reason. Now Technology has become an essential commodity for all of us.This technology when introduced in the business as an attribute of Machine Learning, it literally took off. Technology had great advantages in every aspect of business and made living a lot more easy task for users.Technology grows with time, it just gets better and better day by day. Trends in technology just change on an almost daily basis. Nowadays on an hourly basis, we get an update. Business experts and CEOs find it difficult to meet up with technological trends. This is why Conve...
Preparing for Our Robot Masters: Exploring Weak and Strong AI | by Trust Onyekwere | Apr, 2021
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Preparing for Our Robot Masters: Exploring Weak and Strong AI | by Trust Onyekwere | Apr, 2021

The noise around Artificial intelligence (AI) causes a little bit of confusion, especially since so many companies, AI projects, and capabilities have exploded on the scene. Where do we start making sense of it all? Let’s start with a definition.AI is a sub-field of computer science aimed at the development of computers capable of doing things that are normally done by people — in particular, things associated with people acting intelligently.Computers and machines can tell the difference between a chair and a table, a cat and a dog and so can humans. This is made possible by AI.In this part of the series — Preparing for Our Robot Masters, we will explore the two types of AI and what you should know about them.For some AI researchers, developers and engineers, the goal is to build syste...