Wednesday, October 27Digital Marketing Journals

conversation with ai

The THINKA homekit Z-wave hub expands your apple smart home arsenal | by Tapaan Chauhan | Oct, 2021
26Oct By Tapaan ChauhanNo Comments
ai bot, ai chat, ai chatbot, Apple, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, google chat bots, robot chat, smart-home, technology

The THINKA homekit Z-wave hub expands your apple smart home arsenal | by Tapaan Chauhan | Oct, 2021

Smart Home technology company Thinka has launched the world’s first Apple Homekit-certified Z-wave controller which is specially designed for users who use Homekit as their home automation platform. With their new Z-wave hub users can have access to more products, functionalities, apps and automations such as geofencing and adaptive lighting. Looking over the fastest growing wireless smart home consumer market Z-wave now has secured its place as the new worldwide market leader in the wireless home automation industry.Image source: the ambient.comOverview and functionalitiesBy choosing z-wave as a protocol a whole new suite of smart devices is now available to homekit users via this new hub. And connecting this Z-wave controller to Apple homekit system enables instant access to over 3,30...
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XIAOMI MI Smart Projector 2 goes LIVE along with Mesh System AX3000 | by Tapaan Chauhan | Oct, 2021
25Oct By Tapaan ChauhanNo Comments
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XIAOMI MI Smart Projector 2 goes LIVE along with Mesh System AX3000 | by Tapaan Chauhan | Oct, 2021

If you are not so fond of watching cinema in the theater anymore then Xiaomi has the best thing to offer you, xiaomi mi smart projector 2. They have recently launched this product along with new Mesh System Ax3000.This smart projector gives you clear and high quality screen experience with 1920*1080 full HD resolution and auto focus. No matter how wide your wall is this can fit at multiple angles up to 120” screen using multi-angle auto keystone correction.It is also compatible with Google assistance so you can just ask “hey! Google play my favorite show”. No need to worry about sound quality as it offers Dolby audio from built in speakers to give you the experience of enjoying rich sound bass.You can enjoy relaxing viewing experience even with below 28dB.Pricing range Xiaomi mi smart p...
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The Best Smart Blinds Options For Your Smart Home | by Tapaan Chauhan | Oct, 2021
25Oct By Tapaan ChauhanNo Comments
ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, google chat bots, robot chat, smart-home, speakers, technology, voice-assistant

The Best Smart Blinds Options For Your Smart Home | by Tapaan Chauhan | Oct, 2021

While you are opting smart home automation you might not want to fold your blinds manually anymore. And for that, if you are looking for some best brand suggestions for smart blinds, then here is a list of some best advanced quality choices and options available for you.If you are looking for a well designed smart blind with advanced technology features then this one might be the best choice for you. Besides classy design it has multiple features to catch customer’s attention.This smart blind from American Homesuplier has great durability with better motor quality. You can control this via hand-held remote or if you are not a fan of controlling via remote system then thanks to its wide range of compatibility, that you can even control this via Amazon alexa, Google Home, Apple siri and m...
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Aqara Roller Shade Driver E1 Adds Automation to Existing Window Blinds | by Tapaan Chauhan | Oct, 2021
24Oct By Tapaan ChauhanNo Comments
ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, google chat bots, robot chat, smart-home, technology, voice-assistant

Aqara Roller Shade Driver E1 Adds Automation to Existing Window Blinds | by Tapaan Chauhan | Oct, 2021

To add another device to your smart home experience Aquara has launched Roller Shade Driver E1 so that you don’t have to struggle with rolling shades of every room.Image source: theambient.comThis china based company has claimed to use Zigbee3.0 protocol to make users enjoy fastest and energy-efficient smart home technology along with smart automation system so that they can connect the device with Aqara app and it will work automatically so no one have to worry about operating it manually. But if you are not a fan of automation you can control it via button or your mobile from anywhere.Thanks to its’ wide range of smart home eco-system compatibility, that allows users to operate it with popular voice assistances such as Google assistance, Siri, Alexa, Homekit and IFFTTT. It enables acc...
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Facebook launched Portable Portal Go and Portal plus smart displays | by Tapaan Chauhan | Oct, 2021
24Oct By Tapaan ChauhanNo Comments
ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, conversation with ai, creating chatbots, facebook, facebook bot, facebook chatbot, facebook messenger bot, robot chat, smart-home, speakers, videos

Facebook launched Portable Portal Go and Portal plus smart displays | by Tapaan Chauhan | Oct, 2021

Facebook recently announced the launching of their best two smart speakers, the portal Go and Portal plus to make your video chatting experience better. With advanced features and technology, these devices will make going to set another milestone in the market of smart displays.Picture source : mysmartprice.comAs Facebook is claiming portal go as the first ever portable devices, let’s get into the quick view of this device:This smart speaker with 5 hours of battery longevity offers users to carry this without dragging power adapters always.Its’ smart 12mp camera with ultra-wide view uses special artificial intelligence which keeps panning and zooming automatically no matter where you take the conversation. So you don’t have to worry about turning the screen while doing any work. Also it...
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ATHOM makes homey smart home service free | by Tapaan Chauhan | Oct, 2021
23Oct By Tapaan ChauhanNo Comments
ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, conversation with ai, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, google chat bots, robot chat, smart-home, technology, voice-assistant

ATHOM makes homey smart home service free | by Tapaan Chauhan | Oct, 2021

After being relaunched as a cloud based mobile app service, Homey is now all set to give users new experience as a completely free application to connect all your smart home devices in one click.Image resource: the-ambient.comWith the use of Homey the whole house can be in a single screen. This simple free application will allow users to connect and drive every single smart device in one click. They can switch on the lights, play music and switch on TV any time they want. Users can also have access to controlling their home’s temperature and can arrange different other things by using it. After its integration with Amazon Echo, Google Assistance and Facebook messenger, one can control Homey with voice command or even by typing on messenger.Additionally Homey can connect users with their...
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Amazon Fire TV Stick 4K Max goes live alongside Native Fire TVS | by Tapaan Chauhan | Oct, 2021
22Oct By Tapaan ChauhanNo Comments
ai bot, ai chat, ai chatbot, amazon, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, robot chat, smart-home, technology, voice-assistant

Amazon Fire TV Stick 4K Max goes live alongside Native Fire TVS | by Tapaan Chauhan | Oct, 2021

Looking over the rising popularity of smart TVs Amazon is going to launch the most awaited new version of Fire TV, Fire TV Stick 4K Max along with their own smart TV, Omni-Series with 4K Ultra HD and the 4-Series with 4K Ultra HD.Image resource: livemint.comThese versions of Fire TV series are going to combine Fire TV experience and far-field voice technology directly into TV, providing an advanced technological remote button to directly reach you to your favorite entertainment resources such as Amazon prime, Disney and Netflix. You can directly tune to your favorite series by asking Alexa with the Omni series.With a 1.8GHz quad-core processor and 2GB ram makes this new version of Stick 4K Max 40% more powerful than the previous version of Mere 4K, offering a faster GPU.Also to make str...
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Guide to How you can connect Amazon Echo Speaker with Fire TV to experience Alexa Home Theatre System | by Tapaan Chauhan | Oct, 2021
22Oct By Tapaan ChauhanNo Comments
ai bot, ai chat, ai chatbot, amazon, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, guides-and-tutorials, robot chat, speakers, voice-assistant

Guide to How you can connect Amazon Echo Speaker with Fire TV to experience Alexa Home Theatre System | by Tapaan Chauhan | Oct, 2021

With the advancement of features, users now can create a whole home theatre system by linking Amazon Echo devices with Fire TV. You are just few steps away to enjoy a better watching experience. But before that, you need to make sure that all the devices are compatible and have the recent updated version installed. To know that lets have a quick look on which Echo Speaker devices and Fire TV devices are compatible.Amazon Fire TV Stick 4KAmazon Fire TV Stick 4K MaxAmazon Fire TV (3rd Generation)Amazon Fire TV Stick LiteFire TV Cube (1st Generation)Fire TV Cube (2nd Generation)Echo StudioEcho Plus (1st Generation)Echo Plus (2nd Generation)Echo (2nd Generation)Echo (3rd Generation)Echo Dot (3rd Generation)Echo Dot with ClockEcho SubNow as you know, if your device is compatible or not you c...
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Best smart devices for your Garden Place | by Tapaan Chauhan | Oct, 2021
21Oct By Tapaan ChauhanNo Comments
ai bot, ai chat, ai chatbot, amazon, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, google chat bots, phillips, robot chat, smart-home, technology

Best smart devices for your Garden Place | by Tapaan Chauhan | Oct, 2021

In your busy life, you might find managing your garden every time much difficult. So it’s better for you to opt for making your traditional garden a smarter one and to do so you should know which devices will make your task much easy with great features and advanced technology. Here is the list of best choices for your smart garden.https://www.amazon.com/dp/B07L491F8K/ref=cm_sw_r_wa_awdb_imm_JB2GHEWTGKBAHCHSN5FMNow you don’t need to step outside of your house to track water, light or temperature measure of your plants, you can track them just by sitting on your sofa using your smartphone, connecting with this device.It has advanced technology sensors to track accurately the measure of water, light, heat that your plant is getting. Also you can track them for a long term using daily, wee...
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All About Chatbots. Is Chatbot For Your Business? | by root2AI | Oct, 2021
21Oct By root2AINo Comments
ai, ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, deep-learning, machine-learning, robot chat, root2ai

All About Chatbots. Is Chatbot For Your Business? | by root2AI | Oct, 2021

Is Chatbot For Your Business?Chatbot vs Human Customer Service ∘ What is a Chatbot?∘ Types of Chatbots∘ Rule-Based Chatbot∘ AI (Artificial intelligence) Chatbot∘ Is Chatbot important for your business? (Chatbot vs Human)∘ When to use Chatbot?∘ When to use human customer service?∘ Can we make Chatbot for any platform?∘ How can a chatbot help you get leads?∘ Pros and Cons of a Chatbot∘ About UsWhat is a Chatbot?A computer program designed to simulate natural conversation with human users via text or text-to-speech. Chatbot (short form of Chatterbot) can be deployed on any messaging app, website and email.Chatbots play a vital role for your business, they can place orders for your customers, offer a helping hand with product availability, update on order status, answer FAQ questions, coll...
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Chatbots: From Alan Turing to our decade. | by Anastasia Rempoulaki | Oct, 2021
20Oct By Anastasia RempoulakiNo Comments
ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, machine-learning, nlp, robot chat, turing

Chatbots: From Alan Turing to our decade. | by Anastasia Rempoulaki | Oct, 2021

Photo by Austin Distel on UnsplashChatbots are “online human-computer dialog system[s] with natural language”. In simple words, chatbots is a virtual person who can effectively talk to any human being using interactive textual skills.The main idea of chatbots started from Alan Turing, who asked “Can machine think?” in 1950. Let’s remember an example of Turing in one section of “Computing Machinery and Intelligence”. In this example Turing simulated what the test might look like when human asking questions and an imagined intelligent computer responding.Q: Please write me a sonnet on the subject of the Forth Bridge.A: Count me out on this one. I never could write poetry.Q: Add 34957 to 70764.A: (Pause about 30 seconds and then give as answer) 105621.Q: Do you play chess?A: Yes.Q: I have ...
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Guide to How you can view security camera footage on your Amazon Echo devices | by Tapaan Chauhan | Oct, 2021
19Oct By Tapaan ChauhanNo Comments
ai bot, ai chat, ai chatbot, alexa, amazon, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, guides-and-tutorials, robot chat, technology

Guide to How you can view security camera footage on your Amazon Echo devices | by Tapaan Chauhan | Oct, 2021

You can now view and monitor footage from your security camera just by saying “Alexa, show the security camera( camera name ) view”. Just a simple set up and you will be ready to use your Amazon Echo device as a security camera monitor. And if you are wondering about how to view or connect then follow the simple steps mentioned in this article .The very first thing you need to assure that your device is Amazon Echo Show, Echo spot or Amazon Fire TV Stick. Then you have to know which brands are compatible with your Echo device. Let’s have a quick look which brands are compatible with Alexa.Security Camera brands compatible with AlexaNestNetgearArloAbodeRingLogitechBlinkEcobeeTP-LinkHoneywellKamiEufyWyzeVivintReolinkZmodoCanaryEzvizAmcrestCheck your camera brand and make sure it is compat...
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Why Keyword Detection Is a Key Feature in Speech Recognition for Kids | by SoapBox
18Oct By SoapBoxNo Comments
ai, ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, keyword-detection, keyword-spotting, kidtech, robot chat, speech-recognition

Why Keyword Detection Is a Key Feature in Speech Recognition for Kids | by SoapBox

VP of Speech Technology, Dr. Amelia Kelly, brings you the sixth installment of our “Lessons from Our Voice Engine” series, featuring high-level insights from our Engineering and Speech Tech teams on how our voice engine works.What is keyword detection?Keyword detection is a feature of the SoapBox engine that allows users to search for a word or phrase (even multiple examples simultaneously) within an audio file.Why is it important for our voice engine and kids’ speech recognition?In kids’ speech applications, we may only be interested in a particular word or phrase that is spoken by the child. For example, this word or phrase may be the response to a multiple choice question or a password that triggers an action within the platform, game, or application.Keyword and keyphrase detection a...
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Top Challenges Faced by Conversational AI that You Should be Aware of | by Ninad Madhab | Oct, 2021
18Oct By Ninad MadhabNo Comments
ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, business, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, conversational-ai, creating chatbots, problems, robot chat

Top Challenges Faced by Conversational AI that You Should be Aware of | by Ninad Madhab | Oct, 2021

Conversational artificial intelligence confronts challenges that expect better progressive technology to endure.Here, we will catch a glimpse of some of the challenges in conversational AI.Security and PrivacyAt the point when users demand a voice assistant, the information sent must be safely prepared and put away. Voice assistance and chatbots must be paid attention in organizations and the high-security norms that organizations characterize for these channels must be conveyed to their clients to make the vital premise of trust. Particularly while performing sensitive individual data analytics that can be taken, Conversational AI applications must be planned with security in mind to guarantee that protection is regarded and all personal details are kept private or redacted depending o...
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How to build a chatbot using Rasa and Python | by Arya Pandey | Sep, 2021
17Oct By Arya PandeyNo Comments
ai, ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, projects, python, rasa, robot chat

How to build a chatbot using Rasa and Python | by Arya Pandey | Sep, 2021

Today we’ll be talking about how to make an AI-powered chatbot using Rasa and Python. It doesn’t matter if you have deep knowledge of python or are just a beginner in the world of coding!This article mainly focuses on the AI framework, Rasa, and a little bit of python. Before getting started, let me tell you the required software to be installed for the project.Visual Studio 2019 C++ Build ToolsAnaconda (Conda Package)I am assuming that you already have Python 3.8 installed in your PC since Python 3.9 version doesn’t work with rasa, it has some issue so I’ll suggest you download version 3.8 if you don’t have it. Here’s the link: https://www.python.org/downloads/. Thank me later :PYou can download the following two softwares from the link provided below (if you don’t already have them on...
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Guide to How you can connect and pair your Google Home to a Bluetooth speaker | by Tapaan Chauhan | Oct, 2021
17Oct By Tapaan ChauhanNo Comments
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Guide to How you can connect and pair your Google Home to a Bluetooth speaker | by Tapaan Chauhan | Oct, 2021

Tapaan ChauhanFollowOct 14 · 3 min readIt is now possible to connect your Bluetooth speaker with your Google smart speaker. For instance, if you want to enjoy the benefits of Google Assistant but want the sound to play via another speaker then this is the best solution for you. Here we will guide you about how you can connect and pair your Google assistant with Bluetooth speaker.First you need to turn on your Bluetooth speaker and then press and hold the particular button on the top or back in order to stick it in pairing mode. Then head of to the steps mentioned below:Open Google Home appTap the Google home deviceAt the top-right click settings and then AudioAfter that click default music speakerThen click pair Bluetooth speakerWhen your Bluetooth device appears click done.1. How Conve...
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A Chatbot Software… And An Online Money Magnet | by Assaad Jmal, PhD | Sep, 2021
16Oct By Assaad Jmal, PhDNo Comments
affiliate-marketing, ai bot, ai chat, ai chatbot, best chatbot, Blogging, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, ecommerce, online-business, robot chat

A Chatbot Software… And An Online Money Magnet | by Assaad Jmal, PhD | Sep, 2021

2. eCommerce website ownersSo many eComm Marketers struggle to convert their Visitors into Leads & Sales. If it’s the case for you, Conversiobot is what you need.It’s the best solution to engage with your visitors instantly and convert them into Leads & Sales. And you will avoid spending THOUSANDS of dollars on Live Chat Agents. And without hiring expensive coders.In fact, all you need to do to activate this “AI” Website Tech is to copy & paste a single line of “Website Code”.>> You can access Conversiobot here <<1. How Conversational AI can Automate Customer Service2. Automated vs Live Chats: What will the Future of Customer Service Look Like?3. Chatbots As Medical Assistants In COVID-19 Pandemic4. Chatbot Vs. Intelligent Virtual Assistant — What’s the differenc...
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How to set up the fundamentals of your Chatbot Testing in 2 minutes | by Nikolett Torok | Oct, 2021
15Oct By Nikolett TorokNo Comments
ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbot-development, chatbots, chatbots-for-business, conversation with ai, conversational-ai, creating chatbots, robot chat, test-automation

How to set up the fundamentals of your Chatbot Testing in 2 minutes | by Nikolett Torok | Oct, 2021

With the emergence of chatbots, many workplace roles have changed and in many cases new ones have been born. As sad as it is, but a conversational AI tester is not one of them (yet). Of course there can be several reasons behind this:Lack of resources (human, financial)Lack of expertise (knowledge in Test Automation)The general belief that Testing only comes in the picture after deployment (wrong)Management does not recognize the importance of QATherefore, Testing remains still in the background, as the “necessary evil”, which consumes resources and money.It almost does not matter what technical or role background we had, Chatbot Testing will force us to leave our comfort zone, build up extra knowledge and to learn new expressions and methods.We, at Botium, have decided to make things e...
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How’s it like to Coexist with a Conversational AI, aka a Chatbot? 🙂🤖 | by Intumit AI | Oct, 2021
14Oct By Intumit AINo Comments
ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbot-development, chatbots, chatbots-for-business, conversation with ai, conversational-ai, creating chatbots, robot chat, technology

How’s it like to Coexist with a Conversational AI, aka a Chatbot? 🙂🤖 | by Intumit AI | Oct, 2021

2. How can Intumit SmartRobot solve your problem?Imagine a scenario in which you’re about to return a defective product and you’re looking for a quick answer on how to return it (assuming that the company doesn’t have a FAQ page), and you needed to wait for 5 minutes before getting a reply.Not time-friendly at all, right? 🥺Here’s where Intumit SmartRobot comes in!Smiling SmartRobotA chatbot can reply and give you the most relevant answer in 5 seconds! That reduces your waiting time by 60 fold! ⌛️Aside from giving you a definitive answer, Intumit SmartRobot can even provide you with several suggestions that you might need or be interested in. 😄Such as cashback policy, product swap policy, and many more. Even if a company does have a FAQ page, navigating thro...
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Why do you need to deploy an eLearning chatbot | by Engati | Oct, 2021
13Oct By EngatiNo Comments
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Why do you need to deploy an eLearning chatbot | by Engati | Oct, 2021

Are eLearning chatbots worth it? Do they really help your students? Should your institute invest in one? Well, if you really care about your students and want to help them learn in the most effective manner during these unprecedented times, you should consider investing in an intelligent eLearning chatbot. Here’s why!With remote learning becoming the norm and students taking courses from all over the world, Edtech has become extremely important. Student engagement tools like eLearning chatbots help students find all the answers they seek, wherever they are at any time.‍1. Instant answersArtificial intelligence chatbots will allow your students to get answers to their questions instantly. They won’t need to wait for ages, hoping to get an answer to an email. They won’t even need t...
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AI saves human lives | Born Digital
13Oct By Born Digital s.r.o.No Comments
ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, digital-assistant, firefighting, robot chat, voice-assistant

AI saves human lives | Born Digital

There are various ideas about what artificial intelligence is capable of and how people can use it for their good. In connection with the term “AI,” people often imagine a variety of abstract IT industries. Some even see AI as a potential threat to the future of humankind. But the opposite is closer to the truth so far since artificial intelligence quickly advances in protecting the safety and health of humans.AI already keeps people safe in a variety of industries. For example, it cooperates with healthcare professionals helping to determine a patient’s diagnosis and possible treatment. During that, it relies on an enormous amount of data that the human brain wouldn’t be able to process. Artificial intelligence also protects human lives in criminology. It helps during investigations of...
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Top 5 chatbots for workflow management and process automation | by Team Quickwork | Oct, 2021
12Oct By Team QuickworkNo Comments
ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbot-design, chatbots, conversation with ai, creating chatbots, robot chat

Top 5 chatbots for workflow management and process automation | by Team Quickwork | Oct, 2021

Have you made any recent flight bookings from any leading travel site? If yes, after booking, you might have received a confirmation and ticket to your WhatsApp from the area along with the number and details which a chat application bot is doing!Interesting, isn’t it? This is how businesses simplify their workflows using chatbots without human intervention at every step of the process.Does your business rely mainly on communication and collaboration?How about using the messaging platforms or chatbots to accelerate the workflows?The messaging and collaboration platforms have become one of the key accelerators for productivity within the teams. If most of the activities in your business are collaborative, you need simple apps built with a top messaging framework. Here are the top 5 best ...
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How to retain customers on your Shopify store | by Engati | Oct, 2021
11Oct By EngatiNo Comments
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How to retain customers on your Shopify store | by Engati | Oct, 2021

Most companies focus more on acquisition than on retention. For a lot of them, that’s a mistake. Unless you’re just starting out, you should focus on retaining existing customers.Various studies have shown that retaining customers could be anywhere from 5 to 25 times cheaper than acquiring new customers. To make this sweeter, customer retention actually helps you with customer acquisition since loyal customers are 4 times more likely than new customers to refer you to their friends and family. These loyal customers are also 7 times more likely to try your new offerings.‍There are many metrics that you could track to measure customer retention. Here are the most important ones:1. Repeat purchase rateThis refers to the percentage of customers who made more than one purchase from yo...
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Building a simple Chatbot. Introduction | by Chandrashekar K P | Sep, 2021
10Oct By Chandrashekar K PNo Comments
ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, machine-learning-ai, neural-networks, python, robot chat

Building a simple Chatbot. Introduction | by Chandrashekar K P | Sep, 2021

Have you ever wondered how techies build a chatbot? With the development of the python language, it has become simple with just a few lines of code. I’m trying to give some idea about how to build a simple chatbot using python and NLP which we come across in our daily interaction with any app/website.Recently, the human interaction for most kinds of initial customer support is being handled by these chatbots which reduces an enormous amount of logs or complaints coming in the day-to-day lives for any product or service that we buy. The simple and repetitive queries are very well handled and it’s good to leave these tasks to robots and focus our human energy on more efficient work that adds value to the company.There are two types of chatbots that we generally come across,Rule-Based Chat...
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Making chatbots reply smarter with context using Dialogflow Fulfillment | by Rensen Ho | Sep, 2021
10Oct By Rensen HoNo Comments
ai bot, ai chat, ai chatbot, aiconversation, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, dialogflow, robot chat, serverless-functions

Making chatbots reply smarter with context using Dialogflow Fulfillment | by Rensen Ho | Sep, 2021

1. Instead of one intent with the required slot filling parameters, create that intent followed by one intent for each parameter. (See purple boxes above)2. In those intents with a single slot filling parameter, set it optional.3. Put all entities extracted from any intent into the conversation context programmatically. (See the blue box above)4. Make a functional response for a group of related intents (see the orange box above), so that you’re making a chatbot to reply based on the user’s intent and information (either mentioned or referred from context), instead of intent without information.Let’s take a closer look at the code.Start by creating a map of intents. Let the agent (a webhook client) use the intent map to handle incoming messages.Remember to create those intents in Dialog...
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AI-Powered Cognitive Virtual Assistant Services | Nuacem
9Oct By Nuacem AINo Comments
ai, ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, conversational-ai-chatbot, creating chatbots, digital-transformation, robot chat, virtual-assistance

AI-Powered Cognitive Virtual Assistant Services | Nuacem

Humans have long been fascinated by the concept of machine thinking and working like a human, at least intellectually. Though there might be potentially devastating consequences of a machine becoming as intelligent as humans, we simply cannot deny that they could be of great help and improve our daily lives.Highlights:Cognitive AI has been powering virtual assistant services throughout their existence. The capabilities of virtual assistants are increasing year by year and With various virtual personal assistants showing very advanced and high intelligence capabilities, it is common for anyone to get curious as to what is a virtual assistant ai? and to what extent this “cognition” they exhibit would go.In this article, let us try to understand exactly that. However, before that, we must ...
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NLP based Chatbot in PyTorch. Bonus Flask and JavaScript deployment | by Victoria Maslova | Oct, 2021
8Oct By Victoria MaslovaNo Comments
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NLP based Chatbot in PyTorch. Bonus Flask and JavaScript deployment | by Victoria Maslova | Oct, 2021

Among the various ways you can improve customer satisfaction, chatbots are a powerful solution to help the customer base. Chatbots are affordable, help scale your business, fully customizable, help your customers find the right products/services, and help build trust for your business. To prove this I’ll go through following content:What is a machine learning chatbot?Why chatbots are important in different business spheres?Build you own NLP based chatbot using PyTorch.Deploy chatbot in Javascript and Flask.A chatbot (Conversational AI) is an automated program that simulates human conversation through text messages, voice chats, or both. It learns to do that based on a lot of inputs, and Natural Language Processing (NLP).For the sake of semantics, chatbots and conversational assistants w...
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Chatbots are your secret Black Friday weapon | by Jordi Cabot | Oct, 2021
7Oct By Jordi CabotNo Comments
ai bot, ai chat, ai chatbot, best chatbot, black-friday, bots, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, cyber-monday, ecommerce, robot chat

Chatbots are your secret Black Friday weapon | by Jordi Cabot | Oct, 2021

Black Friday and Cyber Monday are the two single days that concentrate more sales of the whole year. Christmas sales are bigger but they are spread out over a much longer period of time. So, is your online shop ready for Black Friday / Cyber Monday? If you’re not sure you should definitely go over one of the many checklists posts advising you on how to make sure you test your website and checkout process, make sure it scales, etc. Also, this podcast collects a great set of experiences and Insights for Black Friday and Cyber Monday Sales.But these checklists focus a lot on the technical part and tend to forget that a spike in visitors directly translates into a spike of questions to answer. If you’re too busy to answer those questions immediately, visitors will just bounce to another sho...
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What Are Acoustic Models and Why Are They Needed in Speech Recognition for Kids? | by SoapBox
6Oct By SoapBoxNo Comments
acoustic-model, ai, ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, deep-neural-networks, robot chat, speech-recognition, voice-technology

What Are Acoustic Models and Why Are They Needed in Speech Recognition for Kids? | by SoapBox

Speech Recognition Engineer Armin Saeb brings you the fifth installment of our “Lessons from Our Voice Engine” series, featuring high-level insights from our Engineering and Speech Tech teams on how our voice engine works.What is an acoustic model (AM)?Acoustic Models (AM) are key components of any speech recognition engine. An AM describes the statistical properties of sound events and connects the acoustic information with phonemes or other linguistic units. Hidden Markov Models (HMM) are one of the most common types of AMs. Other acoustic models include Deep Neural Networks (DNN) and Convolutional Neural Networks (CNN).1. How Conversational AI can Automate Customer Service2. Automated vs Live Chats: What will the Future of Customer Service Look Like?3. Chatbots As Medical Assistants ...
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Unique czech voice-changing voicebot | Chatbots Life
6Oct By Born Digital s.r.o.No Comments
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Unique czech voice-changing voicebot | Chatbots Life

Czechs and Slovaks, who call the Samsung customers care line, will now meet a new intelligent voicebot with several unique features. The innovative virtual assistant was developed by Conectart, the largest domestic call center operator. The technological author of the solution is the Czech startup Born Digital.The new digital assistant had replaced the Interactive voice response system (IVR). Customers no longer have to listen to the list of options and dial the number corresponding to their request. The innovative voicebot fluently converses with them in a human voice indistinguishable from a living operator.“Customer expectations are increasing rapidly every year, and we need to keep up with new trends. That is why we decided to implement this project, which in my opinion indicates th...
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Conversation Design: Ethics and Inclusivity in the Design Process | by Master Of Code Global | Sep, 2021
5Oct By Master Of Code GlobalNo Comments
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Conversation Design: Ethics and Inclusivity in the Design Process | by Master Of Code Global | Sep, 2021

Ethics in conversation design refers to the consideration of moral principles when designing and developing AI experiences. This is a topic that is not often discussed as part of the design process, perhaps because it’s difficult to talk about, or maybe is often ignored. Conversational technologies can be influenced by the biases of their creators and it’s important to consider this to ensure our designs are inclusive and transparent.Technology made by humans is subject to the same risks and flaws as humans, and it’s naive to think that our social ills will disappear in the technology we create.— Tarah Knaresboro, Conversation DesignerSo what does that mean? Let’s look at 3 things to consider when designing for ethics and inclusivity:Conversation Design: 3 Things to Consider When Design...
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Real State Chatbots for Actionable “Closing” | by Botspice | Aug, 2021
4Oct By BotspiceNo Comments
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Real State Chatbots for Actionable “Closing” | by Botspice | Aug, 2021

When a potential buyer is looking to find a new home, he expects relevant answers, quick replies and 24X7 assistance. The buyer cares about someone who responds fast! Real estate agents are not only expected to answer calls promptly but also complete sale transactions, update listings, manage staff and market themselves. This sometimes makes it hard to keep up with inquiries that pop up on the website.However, ‘In the game of Real Estate, every lead matters.’ How do you keep up with these inquiries? How will you manage clients?Real Estate chatbot by Botspice, can hold a conversation with your leads and prospects. AI Chatbots can converse with potential new clients and help figure out where they are in their sales journey and how you can best support their needs at any given point in tim...
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Voice Assistant Use Cases: Business Implementations of VUIs in 2021 | by Master Of Code Global | Sep, 2021
3Oct By Master Of Code GlobalNo Comments
ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, conversational-ai, creating chatbots, google chat bots, robot chat, voice-assistant, voice-technology

Voice Assistant Use Cases: Business Implementations of VUIs in 2021 | by Master Of Code Global | Sep, 2021

Amazon’s Alexa, Apple’s Siri, Microsoft’s Cortana, and Samsung’s Bixby may be the flag bearers of voice assistants (VAs) but the technology itself is no longer limited to megacorporations. Instead, it is finding its way to numerous enterprise-level applications. This new wave of adoption is evident in recent statistics too:Global Banking and Finance Review reported that 88 percent of global business leaders think that voice assistant technology has the potential of growing their businesses.On the consumer side, a survey from Google reported that 72 percent of Google Pixel’s users use the phone’s AI voice assistant daily.Additionally,52 percent of those consumers expressed that they would like to receive information about various products and brands via voice assistants.Artificial intell...
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Conversational AI in Healthcare: The Path Towards an Intelligent Care Delivery | by Enterprise Bot | Aug, 2021
3Oct By Enterprise BotNo Comments
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Conversational AI in Healthcare: The Path Towards an Intelligent Care Delivery | by Enterprise Bot | Aug, 2021

The year 2020 witnessed significant upheaval in the healthcare sector. When the entire world moved in shelter-in-place situations, healthcare facilities were struggling to meet rising patient demands and assist them with virtual treatment or remote care. They were overwhelmed by the number of COVID-19 patients, creating major constraints on space, supplies, and staff. This made people realize all around the world the importance of next-gen digital healthcare systems. This need for cutting-edge technological solutions prompted the development of Artificial Intelligence in healthcare.Now more than ever, patients and specialists are expecting a digital-first way that will streamline operational workflows and improve the quality of care. Before pandemic digital transformation initiatives ar...
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Voicebots are ready to solve problems
2Oct By Born Digital s.r.o.No Comments
ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, digital-assistant, robot chat, virtual-assistant, voice-assistant

Voicebots are ready to solve problems

How AI facilitates communication between companies and their customersImagine having a crucial online meeting in a couple of minutes, but your internet connection refuses to work. Stressed out, you call the customer support line, and the voice, that picks up the phone introduces itself as a digital assistant…You start losing faith in solving the problem in time. The robot, however, quickly understands your issue and provides clear instructions on how to solve it. You don’t have to repeat your questions or push any numbers for forwarding the conversation. Everything works fine in a moment.This example is how the company call centers and technical helpdesks might look in soon future.Whenever you call for help, artificial intelligence is ready to answer (source: unsplash.com)More than 80% ...
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How to Create effective Audio Ads for Streaming Services & Voice Apps: 4 Tips for Success | by Ipervox | Aug, 2021
2Oct By IpervoxNo Comments
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How to Create effective Audio Ads for Streaming Services & Voice Apps: 4 Tips for Success | by Ipervox | Aug, 2021

Audio ads: they’re all around us today. People listen to them on a range of distribution channels, like radio, podcasts, smart speakers, music streaming services, and more. Audio ads are a key component of the audio revolution because they are central to the promotion of products and services.Audio ads are a type of marketing that can be especially powerful. These advertisements typically take the form of radio broadcasts or podcasts where a story is told to listeners concisely and compellingly. When done correctly, advertisers can take advantage of one of the most resonant marketing means such as audio. With the power to engage, inform, and entertain people outside of their homes, advertisers can find success.Advertising for your brand can be complex. It can range from using Alexa Skil...
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Scale Your Business with AI-Powered Enterprise Virtual Assistants | by Nuacem AI | Sep, 2021
1Oct By Nuacem AINo Comments
ai, ai bot, ai chat, ai chatbot, ai-chatbot, ai-virtual-assistant, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, google chat bots, robot chat

Scale Your Business with AI-Powered Enterprise Virtual Assistants | by Nuacem AI | Sep, 2021

Growth is desired by all businesses but in order to grow and upscale a business, a lot of resources are needed. Apart from the right business strategy, you need a lot of people to execute tasks,Highlights:Well, maybe not anymore now because the technology of artificial intelligence has raised to the point that they have the power to automate a lot of business tasks with a higher degree of accuracy and efficiency. With digital transformation accelerated by pandemics, many people are shifting to including virtual assistants at least in some areas of business.Here in this article, let us discuss all essential things regarding these AI-powered Enterprise Virtual Assistants — — What they are, how they help, and some challenges they present.An artificial intelligence virtual assistant is soft...
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5 Ways Email Virtual Assistants Elevate Customer Shopping Experience | by Enterprise Bot | Sep, 2021
30Sep By Enterprise BotNo Comments
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5 Ways Email Virtual Assistants Elevate Customer Shopping Experience | by Enterprise Bot | Sep, 2021

Have you witnessed the rapid growth of digital shopping assistants post-pandemic, across voice, email, or chat?No doubt, email is till date one of the most popular channels for customer service. Though new digital channels have emerged, more than 60% of customers still prefer utilizing emails and webforms to get in touch with enterprises. It is anticipated that email use will rise by 2 to 3% every year through 2023.There’s no ambiguity that COVID-19 has changed buyer conduct and brought about many difficulties for retailers. Most consumers today look forward to online shopping for everything instead of visiting brick-and-mortar stores. As online retail and ecommerce sales are growing by leaps and bounds, how do you keep up with the high influx of customer emails?As indicated by a 2019 r...
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5 Most loved Slack bots On Product Hunt | by Pawan Kumar | Sep, 2021
30Sep By Pawan KumarNo Comments
ai bot, ai chat, ai chatbot, Apps, best chatbot, bots, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, robot chat, slack, slackbot

5 Most loved Slack bots On Product Hunt | by Pawan Kumar | Sep, 2021

You can do a lot with Slack tool — from tracking your customers, to keeping tabs on company finances at a glance, to getting a daily digest of top news from around the web.In this article, you’ll find 5 of the Product Hunt community’s most loved Slack apps. We believe these apps will help you in your growth.With EngageWith, build a stronger, healthier & happier team. Recognize your peers on your channels right inside Slack & Microsoft Teams.Make candid appreciation a part of the way you work, celebrate wins big or small and set up customizable rewards.Play fun games together with your team in real-time inside Slack & MS Teams! Trivia is the new way to connect with your team while playing exciting quizzes and games. Get summarised results at the end of every game.1. How Conve...
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Virtual Healthcare Assistant Army With Workbots | by Botspice | Aug, 2021
29Sep By BotspiceNo Comments
ai, ai bot, ai chat, ai chatbot, ai-in-healthcare, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, healthcare, nlp, robot chat

Virtual Healthcare Assistant Army With Workbots | by Botspice | Aug, 2021

According to a recent report in the New Scientist, hundreds of thousands of people say ‘Good morning’ to Alexa every day. AI chatbots are everywhere and people are showing a huge interest in digital assistants. This could imply that chatbots will take over messaging applications someday across many business sectors. Healthcare is one such segment where we have seen limitless possibilities of growth. Healthcare assistants offer more than just information. They gather information through conversations and also analyse patients’ symptoms. This is possible because of Artificial Intelligence technologies and Natural Language Processing that help chatbots to converse in a more human-like manner.According to the global tech market advisory firm ABI Research, AI spending in the healthcare and p...
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Why are Product Managers obsessed with CX platforms in 2021? | by Haptik | Sep, 2021
29Sep By HaptikNo Comments
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Why are Product Managers obsessed with CX platforms in 2021? | by Haptik | Sep, 2021

The most critical skill identified in top-performing product managers is their obsession with customers and their customer experience. In a single day, a product manager makes multiple decisions keeping their customers in mind, and some of these questions might look like -What are the problems their customer is facing today? How to solve it? What is the best possible path to experience the solution? Can it be made shorter or optimized? Can they increase customer satisfaction while providing the solution? And lots more.Their innate ability to understand customers’ pain points and build experiences to solve such problems often becomes the bread & butter for most businesses. Thus in today’s world, a Product Manager’s responsibility is not only about building features but also creating ...
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What is User Interface (UI) Design | by WAVE OF IMAGINATION | Sep, 2021
28Sep By WAVE OF IMAGINATIONNo Comments
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What is User Interface (UI) Design | by WAVE OF IMAGINATION | Sep, 2021

What is User Interface Design (UI) and why is it important?User interface (UI) design defines how an individual user interacts with a digital information system. it is essentially a series of visual elements that a user uses to interact with the digital device. The goal of any UI design is to make the users interaction with the device and the interface as smooth as possible.What are the most important skills for UI designer?1 Visual and non-visual CommunicationDesigner should be able to explain the goal of given product, If the initial plan fails designer should also be able to provide an alternative.1. How Conversational AI can Automate Customer Service2. Automated vs Live Chats: What will the Future of Customer Service Look Like?3. Chatbots As Medical Assistants In COVID-19 Pandemic4....
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Multimodal Conversation Design Tutorial (Part 2): Best Practices, Use Cases and Future Outlook | by Master Of Code Global | Sep, 2021
27Sep By Master Of Code GlobalNo Comments
ai, ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, conversation-design, conversational-ai, conversational-ai-chatbot, creating chatbots, customer-experience, robot chat

Multimodal Conversation Design Tutorial (Part 2): Best Practices, Use Cases and Future Outlook | by Master Of Code Global | Sep, 2021

Welcome to part 2 of our tutorial on multimodal conversation design. In part 1 we learned about the basics of multimodal design and its related inputs and outputs. Today we’ll dive into contextualized best practices, review a common use case and discuss what the future might hold for multimodal conversation design.Context in multimodal conversation design is essential. We can’t just think in chat, or just think in voice, or visuals alone. We have to think about how they complement each other and which one best serves the user in any given moment. Where is the user? What are they trying to accomplish? These should be the main considerations when working with multimodal design.Knowing where users are while they progress through different steps of their journey can reveal both pain points ...
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The biggest pain points in using chatbots | by Nikolett Torok | Aug, 2021
26Sep By Nikolett TorokNo Comments
ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbot-development, chatbots, conversation with ai, conversational-ai, creating chatbots, customer-experience, robot chat

The biggest pain points in using chatbots | by Nikolett Torok | Aug, 2021

Chatbots are — lead generators, help desks, customer services, reinforcements for brand recognition and so on… but what if customers intentionally avoid talking to your bot? What are the pain-points? What are the biggest impediments for them to interact with your precisely designed “colleague”? How to overcome the bias against chatbots that results from bad experience?In hopes of answering these questions, we conducted a survey at Botium to see exactly what “chatbot-refusers” think and what is their first choice of information source. We tried to assess their general experience and how they feel towards different types of chatbots. I discuss the results of the survey and provide insight into people’s likes and dislikes when interacting with chatbots. These results will hopefully help yo...
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3 Reasons Why WhatsApp is the Future of Commerce | by Haptik | Sep, 2021
25Sep By HaptikNo Comments
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3 Reasons Why WhatsApp is the Future of Commerce | by Haptik | Sep, 2021

With 2 billion users and counting, WhatsApp is the world’s largest messaging platform. People across 180 countries use the app to communicate with their friends, families, and co-workers through swift and seamless messaging. And with the launch of the WhatsApp Business API in 2018, it has become a valuable customer engagement tool for brands — with over 5 million businesses using WhatsApp to engage and serve customers.As WhatsApp continues to expand the range of services it offers businesses, it is increasingly being seen not just as an engagement tool, but a platform to enable conversational commerce as well. This has given rise to the concept of ‘WhatsApp Commerce’ — offering and selling products and services to customers using WhatsApp as the primary channel.There are a number of fac...
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AI Chatbot : Transforming Customer Experience in Southeast Asia | by Haptik | Sep, 2021
25Sep By HaptikNo Comments
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AI Chatbot : Transforming Customer Experience in Southeast Asia | by Haptik | Sep, 2021

In a digitally transforming era like 2021, artificial intelligence (AI) has become increasingly capable of driving customer experience across various business functions, making human tasks not only easier but also more efficient and cost-effective. After the rising need for virtual support post-pandemic, AI-driven virtual assistants and chatbots had to become more powerful with advanced NLP engines, automated diagnosis systems, and machine learning algorithms.As a result, AI chatbots nowadays play a significant role in assisting customers virtually across different industries while improving CX for businesses. Not only in developed nations like the US, UK, and Europe, AI Chatbots have become the buzzword in Southeast Asian countries too. Leading brands in Singapore, Malaysia, Indonesia,...
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How to generate better utterances as a Conversation Designer
16Sep By Caio CaladoNo Comments
ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, conversation with ai, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, Ideas, robot chat

How to generate better utterances as a Conversation Designer

Utterances are messages that can be interpreted by your natural language processing engine and can be used as training data. To design a great conversational experience, Conversation Designers can help the team to generate utterances that can improve the AI models – but this is not a one-person job and many other roles can help on this task.Getting familiar with utterances and the common termsIf you’re not familiar with these concepts, these are some of the most common terms that you may encounter in a conversational AI project:Utterances: examples of messages that can be sent by a userIntents: it’s a collection of utterances and it represents what a user is trying to accomplish or expressing in a conversation. Ex: greetings, asking for something, or specifying a locationEntities: these...
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Customer Success Metrics You Need to Track in 2021 | by Parth Bari | Sep, 2021
12Sep By Parth BariNo Comments
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Customer Success Metrics You Need to Track in 2021 | by Parth Bari | Sep, 2021

Source: Customer Success Metrics You Need to Track in 2021 — Blog Banner (canva.com)Customer success is the measure of how much your product offers value. Take an example of a SaaS software company that builds custom software for a logistics firm. The number of successful delivery orders fulfilled will be an indicator of the success of the software company.According to a survey, 93% of respondents believe that customer intelligence is the secret to customer success, while 70% of site data capture challenges to be massive. So, you need a reliable analytical solution for all your customer intelligence needs.Since the pandemic impacted the world economy, businesses are trying to offer resilience to economic downslide. However, there is no denying the fact that customer success can be criti...
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Preventing Customer Churn with the Right Kind of Data Analysis | by Paul Suddon
12Sep By Paul SuddonNo Comments
ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, churn-prediction, conversation with ai, creating chatbots, data, data-visualization, Marketing, robot chat, Strategy

Preventing Customer Churn with the Right Kind of Data Analysis | by Paul Suddon

When I was a young student and short on cash one Summer, I got a job with a lesser-known comparison line. My job was to take phone calls from the irate British public and convince them to change their telecoms package. You would think that this would be difficult, especially as they were normally coming from your main brand providers and all my company had to offer were companies that, up until that stage, I had never heard of, nor the customer. Well, it turns out that it wasn’t, when people want to leave a company, they really just want to leave.What surprised me though was that most of the callers had been with their provider for a long time and up until this stage had been happy with their service. And, their reasons for leaving were normally easily fixable on the part of the provide...
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6 Tips on how to prepare for the first phase of chatbot deployment | by Actionbot | Sep, 2021
11Sep By ActionbotNo Comments
ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbot-deployment, chatbots, chatbots-for-business, conversation with ai, creating chatbots, robot chat

6 Tips on how to prepare for the first phase of chatbot deployment | by Actionbot | Sep, 2021

Are you excited by the idea of having a virtual assistant on your website or social media profile, but you are unsure of how to start your journey? We feel you! Creating a chatbot that acts as the face of your company is a challenge, requiring thorough analysis and preparation. And to top it all off, your first attempt, if unpleasant, may effectively discourage you from investing in AI-powered technologies.We have prepared a short guide that proved valuable throughout our experience to ensure that you take all necessary steps into account.1. Analyse your existing touchpointsIt is crucial to build upon the experience you already gained through your communication channels. Scrutinise your social media conversations, pay attention to the types of questions customers ask and how they formul...
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Understanding the Intent in NLU. in NLU and Dialogue methodology | by Raphael Pinto | Sep, 2021
10Sep By Raphael PintoNo Comments
ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbot-development, chatbots, conversation with ai, creating chatbots, intent, naturallanguageprocessing, nlu, robot chat

Understanding the Intent in NLU. in NLU and Dialogue methodology | by Raphael Pinto | Sep, 2021

in NLU and Dialogue methodologyFirstly... What history is this “NLU and Dialogue methodology”? This post is a continuation of Understanding chatbots solutions in the market. For not to be without understanding, read it before(I recommend!!).Then let’s go… Like I already defined in another story the intent is the objective of the user when he expressed a sentence.For example, considers that we are in a banking context:User: What is my account balance?In this case, we can understand that the user’s desire is to know the amount of money has in your banking account. That is intent. And the output can be:INTENT: ACCOUNT_BALANCE (98%)The user could have expressed for many different modes to ask your account balance. In this methodology, the NLU must comprehend his interactions and choose the ...
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7 Benefits of Adding Live Chat Software to Your Website | by Vibhu Dhariwal | Sep, 2021
9Sep By Vibhu DhariwalNo Comments
ai, ai bot, ai chat, ai chatbot, best chatbot, bots, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, google chat bots, marketing-automation, robot chat

7 Benefits of Adding Live Chat Software to Your Website | by Vibhu Dhariwal | Sep, 2021

Since the majority of transactions are done online now, more and more businesses have digitized their process to reach more customers.A simple google search will get you infinite results for your query. So, customers have plenty of options to choose from. The key to retaining more prospects on your website is excellent customer service.In this digital era, you can win only if you are proactive and able to solve your visitor’s queries quickly. You must have seen a small pop-up box, usually on the bottom right, which connects you to the available customer care executive. That’s live chat software; it helps you connect with your visitors and customers in real-time. It is considered one of the best growth hacking strategies, especially for eCommerce sites.Do you know that the average respon...
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Top 9 Features You Need In Your Live Chat Software | by WotNot | Sep, 2021
9Sep By WotNotNo Comments
ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, chatbots-for-business, conversation with ai, creating chatbots, google chat bots, live-chat, live-chat-software, live-chat-support, robot chat

Top 9 Features You Need In Your Live Chat Software | by WotNot | Sep, 2021

In today’s technologically advanced business landscape, companies can offer customers many services via various channels. However, with a customer satisfaction rate of above 85%, live chat channels are becoming the most compelling place to start.That’s simply because live chat allows your business to engage with website visitors and customers in real-time. This helps you increase customer satisfaction, win their loyalty, and thus boost your revenues.To make it even more powerful and drive the most value, your live chat software should offer specific features. Some of these are discussed in the next section.1. Seamless Chat Routing to TeamsTo develop a positive client-centric relationship, your customers need to have the right people to answer their questions.The team routing feature hel...
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Dialogflow? It’s Easy If You Do It Smart | by Team Quickwork | Sep, 2021
8Sep By Team QuickworkNo Comments
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Dialogflow? It’s Easy If You Do It Smart | by Team Quickwork | Sep, 2021

Team QuickworkFollowSep 8 · 2 min readDialogflow is a natural language processing platform, which can be used in various languages and platforms to build conversational applications and experiences for clients of one company.According to Wikipedia: Dialogflow is a Google-owned developer of human-computer interaction technologies (formerly Api.ai, Speaktoit) based on conversations in natural languages.The AI platform for Google Dialogflow includes the following companies: KLM Royal Dutch Airlines, a Netherlands-based Aerospace and Defense organization with 34,872 staff, with revenues of $10.34 billion, Domino’s Pizza, Inc.DialogFlow is a straightforward platform with minimal coding efforts to create rapid chatbots. It can quickly process errors in natural languages and integrate them wit...
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What is User Experience (UX) Design | by WAVE OF IMAGINATION | Sep, 2021
8Sep By WAVE OF IMAGINATIONNo Comments
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What is User Experience (UX) Design | by WAVE OF IMAGINATION | Sep, 2021

What is UX design and why is it importantUser experience (UX) design is the process design use to create products that provide meaningful and relevant experiences to users.So, during this process user experience is important because it tries to fulfill the user’s needs. It aims to provide positive experiences that keep a user loyal to the product or brand.What are the most important skills in a UX designerUX researchmany of the decisions UXers make are not just plucked from air but are deep thought out, studied and researched.1. How Conversational AI can Automate Customer Service2. Automated vs Live Chats: What will the Future of Customer Service Look Like?3. Chatbots As Medical Assistants In COVID-19 Pandemic4. Chatbot Vs. Intelligent Virtual Assistant — What’s the difference & Why...
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Instagram AI Chatbots Will Be Sellers while Products Will Be Services | by BRAIN [BRN.AI] CODE FOR EQUITY | Aug, 2021
7Sep By BRAIN [BRN.AI] CODE FOR EQUITYNo Comments
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Instagram AI Chatbots Will Be Sellers while Products Will Be Services | by BRAIN [BRN.AI] CODE FOR EQUITY | Aug, 2021

Although intelligent agents have been extensively reported in both the specialized media and mass media, the communication and marketing areas of most brands haven’t used them widely yet. Some brands use smart agents or assistants in their customer service and in relation to consumers, but it’s still in its early days.This technology will be predominant soon, not only in relations between customers and companies but also in the transformation of products into new services for consumers.The way that artificial intelligence interacts with “consumer experience” is of critical importance for marketers.According to Cukier (2021), the core quality of AI is that it can exceed human capabilities, allowing radical improvements in products and services, thus improving the consumer experience, pro...
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a new way to localize your conversations
6Sep By Caio CaladoNo Comments
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a new way to localize your conversations

 Botsociety now enables you to design multi-language conversations in the same design file. It has been a while that we have been testing this, but we are happy to introduce this feature to everyone. Forget creating different design files for different languages, now will be able to collaborate with others in the same design file.In short, the multi-language feature is a new way to translate and localize conversations in the same design file. The multi-language challengeThis sounds like a minor request, but trust us this is a powerful feature that is going to empower everyone that is working on a project with multiple languages. Before this, if you needed to design conversations for different languages, for example, English and Spanish, you probably would create a design file for each l...
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How to Prepare Your Organization for Marketing Automation
6Sep By Vineet GuptaNo Comments
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How to Prepare Your Organization for Marketing Automation

Marketing automation strategy has changed the way businesses function, deliver and grow. Automating marketing activities is not only empowering employees by streamlining their workflow and saving time but pacing up marketing processes to enhance customer satisfaction and retention.Marketing automation dates back to 1992. But, it started taking shape in the middle of the 2000s. The impact of marketing automation can be best understood via these insightful facts by Invespro:Marketing automation software helped nearly 80% of marketers increase their leads.Sales productivity rose by 14.5% after marketing automation was introduced in the company with a 12.2% reduction in marketing overload.Time-saving was the biggest benefit of automation, as stated by 74% of respondents.If you also wish to ...
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How can you use WhatsApp for customer service? [Tips + best practices] | by Engati | Sep, 2021
5Sep By EngatiNo Comments
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How can you use WhatsApp for customer service? [Tips + best practices] | by Engati | Sep, 2021

Globally, there are about 3 million companies that use WhatsApp business to reach and engage their customers. 84% of SMBs believe that WhatsApp is a very effective way for them to communicate with their customers.Wondering why so many companies are going all out to serve their customers over WhatsApp? Want to know how you could scale up WhatsApp customer support?We’re answering all your questions in this article.‍WhatsApp has 2 billion active users in 180 countries. It’s almost certain that your customers are using WhatsApp on a regular basis. To make it even better, 70% of WhatsApp users check the app daily.And guess what, providing customer support over WhatsApp reduces customer effort by eliminating the need for them to always visit your website, write an email, or even get on...
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Top 10 Chatbot Tools for SaaS in 2021 | by eSparkBiz | Sep, 2021
5Sep By eSparkBizNo Comments
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Top 10 Chatbot Tools for SaaS in 2021 | by eSparkBiz | Sep, 2021

People nowadays do not have enough time to wait too long for you or your representative to resolve their issues related to your business. There are millions of brands out there that can attract your customers if you cannot connect with them.By considering such concerns, businesses in different sectors, including lifestyles, healthcare, and eCommerce, use AI’s innovative technology, which we call Chatbots.Like its name, Chatbots are the bots that work as representatives in your absence to deal with your clients or potential customers. Chatbots are capable of having human-like conversations from initial to final discussion with the prospect.Chatbots were only used on websites in the early days, but now it is also available for social media channels and online messaging platforms. So, even...
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Debiasing Speech Recognition Systems for Kids | by SoapBox
4Sep By SoapBoxNo Comments
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Debiasing Speech Recognition Systems for Kids | by SoapBox

Welcome to Lesson 4 in our “Lessons from Our Voice Engine” series, featuring high-level insights from our Engineering and Speech Tech teams on how our voice engine works. This lesson is from Dr. Amelia Kelly, VP of Speech Technology.What is debiasing?Artificial intelligence systems will reflect the conscious and unconscious biases of their creators and create poor — and often prejudicial — user experiences for underrepresented users. Machine learning algorithms are unique in that they carry out decisions based on what they’ve seen within a supplied dataset, rather than being explicitly programmed using a predetermined set of rules. Building a system based largely on data from one demographic will result in accurate performance of the speech recognition system for that sub-group, but ina...
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AI Voice Assistants: 9 Key Predictions For The Future Of Technology | by Master Of Code Global | Aug, 2021
4Sep By Master Of Code GlobalNo Comments
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AI Voice Assistants: 9 Key Predictions For The Future Of Technology | by Master Of Code Global | Aug, 2021

With nearly 1 in 4 U.S. adults already having a smart speaker in their home, voice assistants and conversational AI are quickly increasing in popularity in most major markets and becoming a normal part of people’s lives around the world.Systems like Alexa and Google Home have created a new field of research in cognitive science that examines the effects of conversational devices interacting with users. The widespread availability and increasing adoption rates have also contributed to consumer behavior trends and purchasing patterns — from voice assistants becoming ubiquitous to people spending more on home improvement projects and the growing use of mobile devices as digital assistants.In this article, we’ll take a deeper look at this field and explore 9 of the most important prediction...
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Serendipity: Reverse Discovery of Conversational AI | by Pooja Sarkar | Aug, 2021
3Sep By Pooja SarkarNo Comments
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Serendipity: Reverse Discovery of Conversational AI | by Pooja Sarkar | Aug, 2021

This post is part of a series of articles. It comes as a reflection of my digital journey with passion for application, automation, and the benefits they can bring. As I stay tuned to discovering (or rediscovering) how customer channels are evolving to impact our customer’s experience — either simplifying their interaction or making a bad service experience. These articles have been written with the aim of re-experiencing some of the key accomplishments from the past, that gives newfound meanings today.When did it happen?In 2008, I was working for one of the largest telecom service providers in India (present day Vodafone Idea). I was driving a large and complex business transformation program in customer experience area. During the ideation workshops, me and my colleagues were applying...
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Implementing chatbot helps in monitoring consumer data gaining insights | by Roger Brown | Jul, 2021
2Sep By Roger BrownNo Comments
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Implementing chatbot helps in monitoring consumer data gaining insights | by Roger Brown | Jul, 2021

What is Chatbot and how it Works?With the evolution of digitalization, people are now well-connected with each other through various modes of communication on different devices like computers/laptops, smartphones, and other electronic equipment. Companies are also taking advantage of such digital platforms and developing more robotic customer service centers to help users and solve their queries as per their needs and feasibility with a quick response time.Artificial intelligence (AI) and Machine Learning (ML) based business applications are now widely accepted at all types of AI-enabled devices and machines like smart devices, drones to self-service kiosks and self-driving vehicles, etc. With the time being, people are becoming more habitual at the same time comfortable with AI and its...
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Top 5 Examples of Conversational User Interfaces | by WotNot | Jul, 2021
2Sep By WotNotNo Comments
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Top 5 Examples of Conversational User Interfaces | by WotNot | Jul, 2021

Conversational User Interface (CUI) is an artificial interface with which you can communicate to either ask questions, place orders or get information.Top-notch CUI’s offer a more human-like conversation. This helps in bridging the gap between physical and online conversations.Many companies have started understanding the importance of conversational AI by incorporating them into their marketing strategies. Statistics show that automated conversational marketing companies witnessed a 10% increase in revenue within 6–9 months.Even from a customer’s point of view, 86% of online buyers preferred quick and immediate customer support, which chatbots for small businesses provide.There are two main types of CUI’s. First is the chatbots where the interaction and communication take place in the ...
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What it is and how it works
1Sep By VictoriaNo Comments
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What it is and how it works

In this article, you’ll learn everything about conversational AI. We will explain what it is, how it works, and why many companies are adopting it.What is Conversational AI?First of all, let’s define Conversational Artificial Intelligence (AI). According to Deloitte, it is a programmatic and intelligent way of offering a conversational experience to mimic conversations with real people, through digital and telecommunication technologies. These interactions are automated and can be both written or oral. For example, chatbots, voice devices like Siri and Alexa, apps, websites, and social platforms.Businesses are using Conversational AI for marketing, sales, customer support, and more. Users want to get fast and clear responses to their requests and conversation AI does that organically. C...
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Register an Inbenta Chatbot to Botium Box | by Attila Ujj | Aug, 2021
1Sep By Attila UjjNo Comments
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Register an Inbenta Chatbot to Botium Box | by Attila Ujj | Aug, 2021

Our comprehensive test suite has been expanded with another connector so that you can take advantage of the benefits offered by Botium even if you are developing your chatbot with Inbenta. The following short blog post shows you how to connect your Inbenta chatbot to Botium Box in 2 easy steps!First, we need the API key and the secret key of our Inbenta chatbot:You can read about the Inbenta credentials here.You have to use these credentials in order to establish the connection in the Botium Box. The first step is to push the register new chatbot button in Botium Box.Fill the form with the credentials you found in your Inbenta platform.1. How Conversational AI can Automate Customer Service2. Automated vs Live Chats: What will the Future of Customer Service Look Like?3. Chatbots As Medic...
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How to Develop a Chatbot app for your eCommerce business in 2021? | by Parth Bari | Aug, 2021
31Aug By Parth BariNo Comments
ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbot-development, chatbot-for-website, chatbots, chatbots-for-business, conversation with ai, creating chatbots, ecommerce-business, facebook bot, facebook chatbot, facebook messenger bot, google chat bots, robot chat

How to Develop a Chatbot app for your eCommerce business in 2021? | by Parth Bari | Aug, 2021

Source: https://www.canva.com/design/DAEoCan6Zqk/1j_aljAsLm5Hb_0MKRNH4A/view?utm_content=DAEoCan6Zqk&utm_campaign=designshare&utm_medium=link&utm_source=publishsharelinkHow about a chatbot helping you choose the perfect bridal wear for your wedding day? Looks like something straight out of a Hollywood movie, right? Well, not anymore! The recent pandemic has pushed innovation in the eCommerce industry to new heights, and more organizations are now adopting powerful technologies like chatbots to enhance the user experience.According to a report, total eCommerce sales will reach $4.5 trillion by the end of 2021 worldwide. One of the key drivers to increase sales is the number of innovations in the eCommerce experience for customers. A chatbot is one of those innovations that is...
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How Chatbots are Transforming Customer Service with AI | by REVE Chat | Aug, 2021
30Aug By REVE ChatNo Comments
ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, bots, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, customer-service, robot chat

How Chatbots are Transforming Customer Service with AI | by REVE Chat | Aug, 2021

The traditional way of customer service falls short when it comes to meeting the constantly evolving expectations of new-age customers.So, businesses that still adhere to the old ways must change the ways if they aim to deliver greater experiences to customers at every step of their journey.This is where AI chatbots make the foray into the customer service sphere as they not only impact the support but can also automate functions across sales, or marketing verticals as well.With 50% of consumers no longer caring whether they are dealing with humans or AI-enabled assistants, bots-driven automation can definitely fill the gap in the customer service hierarchy and ensure value.Using AI bots, it becomes easy to provide better prompt assistance at various touchpoints of the customer journey,...
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“Speech Recognition” August 2021 — summary from Arxiv, Europe PMC and Springer Nature | by Brevi Assistant | Aug, 2021
30Aug By Brevi AssistantNo Comments
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“Speech Recognition” August 2021 — summary from Arxiv, Europe PMC and Springer Nature | by Brevi Assistant | Aug, 2021

Arxiv — summary generated by Brevi AssistantIt’s challenging to personalize transducer-based automated speech recognition system with context information which is inaccessible and vibrant during version training. Experiments reveal that the design improves standard ASR model performance with about 50% relative word mistake rate decrease, which also substantially outperforms the baseline approach such as contextual LM biasing. In this paper, we provide AISHELL-4, a sizable real-recorded Mandarin speech dataset gathered by 8-channel round microphone selection for speech processing in conference scenario. Provided most open resource dataset for multi-speaker tasks are in English, AISHELL-4 is the only Mandarin dataset for conversation speech, supplying added worth for information diversity...
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Future of Customer Engagement: Conversational AI & Rise of Virtual Buddy | by mohammad hossain | Aug, 2021
29Aug By mohammad hossainNo Comments
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Future of Customer Engagement: Conversational AI & Rise of Virtual Buddy | by mohammad hossain | Aug, 2021

Evolving consumer needs driven by an ever-increasing proliferation of technology in their lives has created a connected world that is independent of any time constraints, seamless access to a business’s service and support operations is the consumer demand of the hour. Almost 3/4th customers of any website, App, or digital platform consider valuing their time as paramount in any customer service that companies can do.The advent of new digital technologies and rapid adoption of advanced electronic devices are driving the focus in realizing solutions for improving customer experience. Consumer User Experience has become the major focus of enterprises. In fact, companies across industries that focus on improving CX are reporting an increase in annual revenue.The desire to meet the expectat...
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Chatbot personality traits and their effect on user satisfaction amongst Gen Z: A research and hotel case study | by Gabriëlle Rasmioen | Aug, 2021
29Aug By Gabriëlle RasmioenNo Comments
ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, chatbots-for-business, conversation with ai, creating chatbots, customer-service, hotel-marketing, robot chat

Chatbot personality traits and their effect on user satisfaction amongst Gen Z: A research and hotel case study | by Gabriëlle Rasmioen | Aug, 2021

I remember when I used a chatbot for the first time. It was the chatbot of Dutch shipping company, Post NL. My package still hadn’t arrived 3 days after its expected delivery date. Slightly annoyed and unable to immediately talk to a real company representative, I got in touch with chatbot Daan. Unfortunately, chatbot Daan did not comprehend my questions, lacked personality, and was unable to redirect me to a real human. All this resulted in me leaving the conversation more frustrated than I was to begin with.This unsuccessful encounter led me to choose the topic of chatbots as inspiration for my thesis research on artificial intelligence. More specifically, I wanted to dive into the effect of personality within customer service chatbots on Gen Z’s user satisfaction.Why Gen Z you might ...
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8 Essentials Tips for Writing a Chatbot Script That Gets Results | by Emily Henry | Aug, 2021
28Aug By Emily HenryNo Comments
ai bot, ai chat, ai chatbot, best chatbot, bots, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, robot chat, Writing, writing-tips

8 Essentials Tips for Writing a Chatbot Script That Gets Results | by Emily Henry | Aug, 2021

PexelsMore and more businesses, websites, and social media pages are using chatbots each and every day, and more customers are expecting them when interacting with businesses and trying to figure out whatever it is they want to know. With this in mind, one of the worst things you can do is to offer a low-quality chatbot that creates more problems than solving them.In this guide, we aim to provide you with the need-to-know tips that will help you script and write out the perfect chatbot that your customers and potential customers are going to love. Let’s get right into it.From the moment the chatbot opens, you need to start working on a positive experience, and this means leading with introductions. The easy way to do this is to write something like;“Hey there, <username pulled from s...
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Applications of Deep Learning in Speech Recognition for Kids | by SoapBox
28Aug By SoapBoxNo Comments
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Applications of Deep Learning in Speech Recognition for Kids | by SoapBox

Welcome to Lesson 3 in our “Lessons from Our Voice Engine” series, featuring high level insights from our Engineering and Speech Tech teams on how our voice engine works. This lesson is from Siva Reddy Gangireddy, a Senior Speech Recognition Scientist on our Speech Tech team.To understand deep learning, we need a basic understanding of machine learning.Machine learning is a group of algorithms that focus on learning from data to make predictions and decisions without any explicit programming. It usually involves training a model on huge amounts of data to learn patterns so that predictions and decisions can then be made on new data. For example, the smart speakers we use in daily life are based on machine learning algorithms.Deep learning is a form of machine learning that’s based on ne...
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My 5 steps for creating a chatbot | by Samuel Ronce | Aug, 2021
27Aug By Samuel RonceNo Comments
ai bot, ai chat, ai chatbot, best chatbot, business, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbot-design, conversation with ai, conversational-ai, creating chatbots, google chat bots, robot chat, startup

My 5 steps for creating a chatbot | by Samuel Ronce | Aug, 2021

Before you start building your chatbot, you need to decide how you want to use it. Is it going to be an interactive customer support tool, or a tool to help your sales team generate leads?Once you’ve decided how you want to use your chatbot, the next step is to build a prototype. This is basically a working model of your chatbot that you can try out and ask people for feedback on.It’s a good idea to build a prototype before you start coding, because it gives you a better understanding of how your chatbot will work and helps you to spot any problems in the user experience early on.If you want your chatbot to have a more natural and conversational feel, it’s a good idea to use a combination of dynamic responses and canned responses.Canned responses are pre-made responses that you can use ...
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The Next Big Thing for Multilingual Chatbots: Hinglish | by Haptik | Aug, 2021
26Aug By HaptikNo Comments
ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, conversational-ai-chatbot, creating chatbots, customer-experience, multilingualism, robot chat

The Next Big Thing for Multilingual Chatbots: Hinglish | by Haptik | Aug, 2021

With the world moving online in the post-pandemic world, it is now more critical than ever for businesses to provide the best possible customer experiences in order to sustain in this competitive market. A crucial part of this customer-centric strategy requires brands to support their customers in a language they prefer.Most brands choose English as their primary language for all types of customer communications. However, using only a single language for a diverse customer base speaking multiple different languages, not only creates unnecessary barriers but also frustrates the end customer. Various statistics show how businesses are missing out on tremendous opportunities by not supporting multilingual conversations:29% of businesses have lost customers because they don’t offer multilin...
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How to create & build your perfect chatbot | by Paul Pröll
26Aug By Paul PröllNo Comments
ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, conversation with ai, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, robot chat

How to create & build your perfect chatbot | by Paul Pröll

How to create & build your perfect chatbotThe first thing we need to know: There is no such thing as the perfect chatbot!Even in the creation of a chatbot, there is no best practice guide. Every chatbot behaves differently, depending on the purpose, topic coverage and the target group. In general, however, there are various ways to build a chatbot and improve the quality in order to achieve a better conversion rate.In the following article we discuss the most important facts to build your “perfect” chatbot.A successful chatbot is not characterized by the technology behind it, but by a well thought-out conversational design. We therefore have to put ourselves in the visitors’ shoes and adapt the flow of the conversations so that the chatbot delivers the appropriate answer as quickly ...
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Get Rich With Trading Bots. Is it possible, or even worth trying? | by Stanislav Kryvenko | Aug, 2021
25Aug By Stanislav KryvenkoNo Comments
ai bot, ai chat, ai chatbot, algorithms, best chatbot, bots, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, cryptocurrency, robot chat, stock-market, trading

Get Rich With Trading Bots. Is it possible, or even worth trying? | by Stanislav Kryvenko | Aug, 2021

Is it possible, or even worth trying?Photo by Adam Nowakowski on UnsplashTo answer this question I’ve spent a lot of time thinking and investigating neural science, algorithmic trading, crypto trading and found something really interesting.Disclaimer: if you are reading this article, I assume that you’re acknowledged about stock/crypto markets and have basic understanding why you need a bot or you’re just interested in their theory. This article won’t contain any code parts and it’s for educational purposes.Let’s start with facts. Trading bots are not new and there are plenty of publications about it, they are used by financial structures, but are they really helpful? I think so, but if you are a programmer or you acknowledged basic concepts of scripting, you are able to write your own ...
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5 Benefits of Chatbot Technology for Your WordPress Site in 2021 | by Parth Bari | Aug, 2021
25Aug By Parth BariNo Comments
ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbot wordpress, chatbot-technology, chatbots, chatbots-for-business, conversation with ai, creating chatbots, robot chat, WordPress, wordpress-website

5 Benefits of Chatbot Technology for Your WordPress Site in 2021 | by Parth Bari | Aug, 2021

Source: https://www.comm100.com/wp-content/uploads/2020/10/image/jpeg/Comm100_BlogImage_BotTech.jpgChatbot technology has been around for a while now, and it seems to be gaining in popularity and global market value every year, and for a number of reasons. For one, modern chatbots leverage artificial intelligence and machine learning to create truly engaging experiences and handle more complex challenges, which is something that their predecessors couldn’t achieve. In the grand scheme of things, modern, AI-driven chatbot technology can help grow your business in the online world by elevating your marketing, sales, and support processes.There are numerous chatbots that you can try depending on your needs and long-term goals, but before you start integrating and optimizing this technology...
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Key Checks Before You Choose Your Virtual Assistant
24Aug By Nuacem AINo Comments
ai, ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, digital-transformation, robot chat, virtual-agents, virtual-assistant

Key Checks Before You Choose Your Virtual Assistant

A virtual assistant takes care of tasks that are important in many areas of business. That could be both technical and also non-technical aspects. Many organizations have been recruiting virtual assistants for many years. However, with an advancement of technology particularly in the field of artificial intelligence, artificial intelligence personal assistants have been effective and efficient enough to be brought into the business.However, choosing the perfect virtual assistant that suits exactly your needs is still hard. There are a lot of options to choose from and a lot of considerations to make.In this article, let us discuss all key checks before you choose and answer the questions like which is the best AI assistant? So that you can decide on which virtual assistant to use.It is ...
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How To Use A Chatbot & VoIP Together For Better Customer Service? | by Vibhu Dhariwal | Aug, 2021
23Aug By Vibhu DhariwalNo Comments
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How To Use A Chatbot & VoIP Together For Better Customer Service? | by Vibhu Dhariwal | Aug, 2021

The advancement of the Internet has brought changes in almost every field. One of those changes is the shift of customer support to the Internet. Email support, live chat, chatbots, and conversations on social media are just some of the countless examples of virtual customer service.With a bit of help from artificial intelligence, companies are skyrocketing their customer support to a whole new level. Artificial intelligence helps place various customer support channels on one single platform, and it easily automates the tasks that traditionally consumed a lot of human time. Managing customer support has become very easy for companies, and as far as the customers are concerned, they get a seamless user experience at every support channel.Does this automation mean that we should move on ...
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Chatbot Today, Conversational AI Agent Tomorrow | by Fountech Ventures | Aug, 2021
21Aug By Fountech VenturesNo Comments
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Chatbot Today, Conversational AI Agent Tomorrow | by Fountech Ventures | Aug, 2021

By Soffos TeamThe premature adoption of inadequate technologies can often do more harm than good. One of the most apposite examples is the frequently misguided espousal of basic ChatBot solutions in an increasingly digital-first landscape.ChatBots have been around for a long time, having grown from Interactive Voice Response (IVR) systems from over 20 years ago. But with businesses progressively shifting online over the past few years (in particular the past 18 months), organizations everywhere have been on the hunt searching for solutions that can reduce the volume of costly, time-consuming digital interactions with customers. Yet traditional ChatBots have infamously underperformed in terms of user experience. More often than not, these Bots will continue to pass a query to an employee...
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Making a Rick & Morty Chatbot for Chai | by Reiss Edler | Aug, 2021
20Aug By Reiss EdlerNo Comments
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Making a Rick & Morty Chatbot for Chai | by Reiss Edler | Aug, 2021

Rick Bot in actionWe’re going to be making a chatbot, based on Microsoft’s DialoGPT. I’ve seen lots of other guides on training chatbots, but I haven’t come across one which actually deploys the bot. This tutorial will cover deploying our new bot to Chai, a platform for creating and interacting with conversational AI’s. It will allow us to chat with the bot through a mobile app, from anywhere, at any time. We will also be able to see performance stats and watch our bot climb the Chai bot leaderboard.By the end of this tutorial you will have your very own chatbot, like the one pictured above 😎If you would rather start off small, head over to the chai docs for a much simpler and shorter tutorial on creating your first bot!I made a Google Colab notebook which allows you to run all ...
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Haptik enables India to Download Vaccination Certificate | by Haptik | Aug, 2021
19Aug By HaptikNo Comments
ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, conversational-ai, coronavirus-update, creating chatbots, customer-experience, robot chat, Whatsapp

Haptik enables India to Download Vaccination Certificate | by Haptik | Aug, 2021

The COVID-19 pandemic changed everything around us. As we look back, we cannot imagine the magnitude of changes it has brought to the whole world! While it boosted the pace of the digital revolution, it also took the lives of many innocent people.We applaud the tireless efforts of the healthcare department that has worked round the clock (literally) to ensure the health and safety of its citizens. We cannot compare ourselves with the work done by them, but we take immense pride in helping the nation fight another critical battle — a battle against rumors, myths, and misinformation.To facilitate this efficient and timely information dissemination process, Haptik developed the MyGov Corona Helpdesk — the official Government of India chatbot to answer queries about the COVID-19 pandemic.We...
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CHATBOTS AND WHY THEY ARE THE FUTURE TREND AND BEYOND | by Botspice | Aug, 2021
19Aug By BotspiceNo Comments
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CHATBOTS AND WHY THEY ARE THE FUTURE TREND AND BEYOND | by Botspice | Aug, 2021

Chatbots are clearly the ‘Future of Engagement’. Small businesses and large companies are adopting chatbots to capture customer attention and initiate personalized conversations with minimal human interference. Chatbots help businesses to engage and interact with potential customers as well as connect with existing customers. Companies are adopting chatbots as a cost-effective way to automate tasks that previously needed human intervention. Chatbots can answer queries, resolve issues and provide services 24/7. Chatbots are programmes that use Artificial Intelligence AI to understand and respond to languages. They are programmed to respond to keywords and conversations to specific intents. Chatbots depend on Machine learning to improve their efficiency and NLP Natural Language Processing...
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How to Build a Chatbot for Your Line App Without Any Coding? | by Devashish Datt Mamgain | Aug, 2021
18Aug By Devashish Datt MamgainNo Comments
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How to Build a Chatbot for Your Line App Without Any Coding? | by Devashish Datt Mamgain | Aug, 2021

LINE is a freeware app for instant communications on electronic devices such as smartphones, tablet computers, and personal computers. It supports messaging, free voice, and video calls.The biggest benefit of using LINE is it provides free access to free messaging and calling.LINE has more than 200 million monthly active users and it has its own mobile payment system. Users can add credit cards and use their phones to pay for things.In order to set up the LINE integration for your bot, you’ll need the following:LINE account (Official Account Manager & Developer account)LINE app installed on the mobile deviceKompose codeless chatbot builder, you can signup here for 30 days free trial.First, you need to build a chatbot using Kompose and then add it to your Line app.Kommunicate provide...
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Natural Language Processing (NLP) | Chatbots Life
18Aug By Aayush JainNo Comments
ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, machine-learning, natural, nlp, projects, python-programming, robot chat

Natural Language Processing (NLP) | Chatbots Life

What is Natural Language Processing?NLP is a method or a way in which computer interprets the Human language are perform the task. Alexa, Siri, etc. are some of its example.Let’s start with the Spam Classifier:The spam classifier predicts whether received message is a ham or a spam.Let’s start with the dataset: The dataset consists of 5572 messages and their labels which is either “ham” or “spam”.import pandas as pdmessages = pd.read_csv(“SMSSpamClassifier”,sep=”t”,names=[‘label’,’message’])Now the labels needs to be converted in 0 and 1 labels which can be done using get_dummies() method of pandas library.y = pd.getdummies(messages[‘labels’])y = y.iloc[:1].valuesHere, y wil contain 0 for “ham” labels and 1 for “spam” labels.Now let’s look at independent data i.e. for x. For that 1st we...
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Why do you need a Chatbot application for your CRM in 2021? | by Parth Bari | Aug, 2021
16Aug By Parth BariNo Comments
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Why do you need a Chatbot application for your CRM in 2021? | by Parth Bari | Aug, 2021

Why do you need a chatbot application for your CRM in 2021? — Blog Banner (canva.com)Imagine your sales agent pitching a credit card to a student with no income to pay back! According to a survey, 85% of sales agents have committed mistakes due to incorrect user data.So, what’s the problem at hand?- Reliable Data!You can integrate one of the finest Customer Relationship Management(CRM) software; sales goals will look like Everest. The reason being inadequate data of users that interact with your business. Fortunately, there is a solution- “chatbot.”They can help aggregate valuable user data, enhance the entire customer support system, and offer more extraordinary customer journeys. However, building a chatbot application for your CRM is a business decision, and you need to evaluate the ...
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Appointment Booking Chatbot for Hospitals / Clinics | by Pragnakalp Techlabs | Jul, 2021
16Aug By Pragnakalp TechlabsNo Comments
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Appointment Booking Chatbot for Hospitals / Clinics | by Pragnakalp Techlabs | Jul, 2021

This pandemic has really taught us so many lessons. Among all the bad things that happened during these terrible times, one thing that proved to be a savior to mankind is the innovation and investment done in the Healthcare IT sector. After the contribution of our frontline workers, Healthcare IT has proved to be the biggest asset a country would ask for.The last few years have been the most encouraging when it comes to innovation in the Healthcare IT sector. Be it telemedicine, Video consultation, Online pharmacies, or rather the entire digital ecosystem of Healthcare. Those innovations came to the rescue in the tough times and now it seems to become increasingly prevalent in different healthcare environments in order to increase the efficiency, quality of care delivered and help reduc...
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Investing in Conversational Automation | by Engati | Aug, 2021
15Aug By EngatiNo Comments
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Investing in Conversational Automation | by Engati | Aug, 2021

The most remarkable transformation the digital revolution brought upon us is the need to collaborate. We saw hints of this back in 2006 with the release of Google Docs, which allowed users to write and collaborate in real-time.As years passed and network speeds became faster, Cloud collaboration is now at an all-time high. It’s incredible what we can achieve when working together, learning together, and building together.COVID-19 has been a catalyst for accelerated digital transformation. While one-stop solutions may be ideal for organizations, the ability to tap into multiple sources of expertise is what brings out the most impactful solutions.We’re at our best when we collaborate, and with our partners, we aim to deliver a superior customer experience for their clients. Whether that’s...
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Conversational AI — Why, How, What, and Where. | by WotNot | Aug, 2021
15Aug By WotNotNo Comments
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Conversational AI — Why, How, What, and Where. | by WotNot | Aug, 2021

Conversational Artificial Intelligence ( AI) is the process that utilizes Machine Learning to interact with customers in a way that feels organic and customized. The following sections inform you about conversational AI, its functionality, ways to implement it, and where to find it. In short, it discusses the four key W’s of Conversational AI — Why, How, What, and Where. Explore this article to seek answers to all your queries and gain a perspective about the fundamentals of Conversational AI.IntroductionConversational AI (Artificial Intelligence) has revolutionized the customer service landscape. Chatbots and virtual agents are examples of conversational AI that has completely changed the customer service experience.Conversational AI congregates three individual technologies — a voice ...
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11 Productivity Slack Bots That You Should Add to Your Workspace | by Pawan Kumar | Aug, 2021
14Aug By Pawan KumarNo Comments
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11 Productivity Slack Bots That You Should Add to Your Workspace | by Pawan Kumar | Aug, 2021

Slack is one of the best tools to communicate and organize your team and projects all in one place.Instead of you searching through Slack’s app directory and experimenting with bot after bot, we’ve done the hard work for you.We’ve listed 11 of the best Slack apps to boost productivity for your team.Automatically sync your Google Calendar to your Slack status to let your team know when you are in a meeting. From viewing your daily schedule or receiving up-to-the-minute reminders, keep your calendar top of mind without leaving Slack. It allows you to keep your events and tasks organized.Trivia is the new way to connect with your remote team while playing exciting quizzes and games on Slack, Microsoft Teams, and Google Chat! Give your team a quick 5-minute break, bond over fun and social g...
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Build smart hospitals with AI healthcare assistants: Optimize Efficiency & ROI | by Enterprise Bot | Jul, 2021
13Aug By Enterprise BotNo Comments
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Build smart hospitals with AI healthcare assistants: Optimize Efficiency & ROI | by Enterprise Bot | Jul, 2021

Today, innovation is viewed as the main impetus behind enhancements in healthcare. When you take a gander at the pace of progress and ongoing developments, many think that it’s hard not to concur with that perception. Healthcare is evolving. It is getting more coordinated with innovation consistently, making healthcare organizations reexamine their way of business. Digital healthcare today will consistently rely on providing patients with the most ideal care delivery. However, as patient expectations change, hospitals and clinics should be proactive in adopting next-gen technologies like AI healthcare assistants to deliver a fully engaged patient-focused experience.While some are slow in implementing technologies such as conversational AI, NLP, robotic process automation, etc. in health...
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10 Reasons No-Code AI Chatbot Is Going to Be Big in 2022 | by Ashok Sharma | Aug, 2021
12Aug By Ashok SharmaNo Comments
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10 Reasons No-Code AI Chatbot Is Going to Be Big in 2022 | by Ashok Sharma | Aug, 2021

SourceA conversational platform strategy not only entices customers but also ensures an effective solution for employees and partners. Everyone is aware that Chatbots use artificial intelligence to impersonate human conversations.With time, the technology has updated, and it now offers advanced solutions with improved AI-enabled language capabilities. By the year 2022, more than 70% of skilled workers will interact on these platforms daily. AI Chatbots in business is the smartest way to interact with customers.Companies today look at customer satisfaction as a crucial element in conversational AI technology that assumes importance in a skilled manner. As a result, chatbots are a viable adoption to AI, and more than 40% of millennials use chatbots to connect to different businesses.But f...
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Understand how Rasa Framework works | by Dilane3 | Jul, 2021
11Aug By Dilane3No Comments
ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, python3, robot chat

Understand how Rasa Framework works | by Dilane3 | Jul, 2021

rasa framework.Rasa is a python framework that helps us to build any kind of Chatbot easily. It based on NLU (Natural Language Processing) which offer the possibility to understand what the user want. Let’s discover it.Firstly you must know how the Chatbot works. The Chatbot is a conversational agent which talk with a client or user and provide answers to the users’ requests independantly of the human intervention.The Chatbot is composed by some specifics terms that we will discover:Intents: It represent intentions that the user want to express when he submit his message to the Chatbot. Inside the intents, we provides somes phrases that the user may ask and we also provide some responses that the Chatbot must use to answer to the user. It’s the work of the Developper here.Entities: Enti...
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How to Leverage Chatbots for Lead Nurturing and Conversions? | by Parth Bari | Aug, 2021
11Aug By Parth BariNo Comments
ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbot-development, chatbots, chatbots-for-business, conversation with ai, Conversion, creating chatbots, lead-generation, robot chat

How to Leverage Chatbots for Lead Nurturing and Conversions? | by Parth Bari | Aug, 2021

What is the most challenging aspect of marketing? Its conversions, correct? Identifying your potential customer, predicting their interest, engaging, and nurturing them for an ultimate buyout is not that easy.This is where Artificial Intelligence can help you analyze the customer pool, identify and segregate lead. Further, you can even nurture them using AI-based algorithms, which helps in delivering high value.Take an example of the famous inbound marketing giant Hubspot. It has leveraged chatbots to improve qualified lead generation by 182% and increase in-chat engagement by 75%. So, Ai-based chatbots are the new age wizards for your marketing needs. First, however, you need to know how and when to leverage a chatbot for lead nurturing and conversions.Here, we will discuss both starti...
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How an Internal Finance Chatbot Can Boost Customer Experience | by The ChatC Group | Aug, 2021
10Aug By The ChatC GroupNo Comments
ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, bots, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, customer-experience, finance, robot chat

How an Internal Finance Chatbot Can Boost Customer Experience | by The ChatC Group | Aug, 2021

Financial plans are important documents and take a substantial amount of time to create and communicate to the customer. But, should they really take that long from start to finish? The answer might surprise you in this article comparing two very different banks.To showcase how a finance chatbot could revolutionize customer experience, this article details the traditional financial planning approach versus the newly transformed, automation-enhanced approach.At many institutions, the process of creating, verifying, approving, and delivering a financial plan is a long, drawn-out process. A total timeline of two or three months is not uncommon. In researching how this process unfolds, the bottlenecks identified were intriguing, because there seems to be a workaround for these issues. But b...
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Which Data Annotation Companies are Best to Provide NLP and Transcription Services ? | by Roger Brown
9Aug By Roger BrownNo Comments
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Which Data Annotation Companies are Best to Provide NLP and Transcription Services ? | by Roger Brown

Data annotation companies are basically involved in annotating the different types of data available in the various formats like text, images and videos etc. And the data annotation process is done to create the training datasets for machine learning and AI model developments.Labeling the data with added metadata or notes becomes useful for machine learning algorithms. Similarly, images are annotated to make various types of objects recognizable to machines through computer vision technology.And there are many data annotation companies offering this service for AI companies as per their training data requirements and affordability. Cogito is one of the data annotation companies offers the image annotation services for different types of machine learning and AI models.The language or voi...
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‘Workbots’ to boost manufacturing process efficiency | by Botspice | Jul, 2021
9Aug By BotspiceNo Comments
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‘Workbots’ to boost manufacturing process efficiency | by Botspice | Jul, 2021

Chatbots are digitizing various business processes across industries. To stay ahead in the market competition, it is crucial to adapt technology to speed up business processes. The manufacturing industry is one such industry that can tremendously benefit from AI-enabled digital applications. Workbots can help address and resolve the common challenges faced by the manufacturing industry such as forecasting demand, inventory management, managing labor, improving efficiency, and monitoring daily activities, creating solutions with conversational AI-powered Workbots will ensure workers are free from mundane tasks and focus more on high-volume tasks.29% of AI implementations in manufacturing are for maintaining machinery and production assets.Workbots by Botspice, are powered by Artificial I...
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Using Transfer Learning with Word Embeddings for Text Classification Tasks | by Manuel Gil | Jul, 2021
8Aug By Manuel GilNo Comments
ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, robot chat, tensorflow, text-classification, transfer-learning, word-embeddings

Using Transfer Learning with Word Embeddings for Text Classification Tasks | by Manuel Gil | Jul, 2021

When we are working with computer vision tasks, there are some scenarios where the amount of data (images) is small or not enough to reach acceptable performance. In addition, dealing with image data and Convolutional Neural Networks (CNN) is expensive in terms of computational power.Due to the issues aforementioned, in most cases it is convenient to use a technique called Transfer Learning, which consists of using models trained with millions of images, to improve the performance during the training process. We can implement this technique with Natural Language Processing (NLP) tasks, but instead of using pre-trained CNN models, for text classification, we are going to use pre-trained Word Embeddings.When we have so little data available to learn an appropriate task-specific embedding ...
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Shopify Chatbot: How to Create & Automate Your Customer Support? | by Devashish Datt Mamgain | Aug, 2021
8Aug By Devashish Datt MamgainNo Comments
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Shopify Chatbot: How to Create & Automate Your Customer Support? | by Devashish Datt Mamgain | Aug, 2021

Shopify is one of the most widely used e-commerce platforms that have helped many businesses globally to go online by building their marketplace. It’s used by more than 800,000 vendors worldwide. While the customer is the pivot around which the eCommerce business works, it is essential to have effective customer engagement to enhance their experience and improve overall sales. This is where the Shopify bot comes in handy.Bots have played an instrumental role in addressing the customer’s queries and converting them into active sales. Due to limited person power and the ever-increasing volume of customers on e-commerce stores, it is impossible to keep up without automation, AI and chatbots.In the e-commerce world, bots are bringing out a transformation. They are recreating the user experi...
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Why Custom Language Models (CLMs) are Needed in Speech Recognition for Kids | by SoapBox | Jun, 2021
7Aug By SoapBoxNo Comments
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Why Custom Language Models (CLMs) are Needed in Speech Recognition for Kids | by SoapBox | Jun, 2021

Welcome back to “Lessons from Our Voice Engine,” where members of our Engineering and Speech Tech teams offer high level insights into how our voice engine works.Lesson 2 is from Lora Lynn Asvos, a Computational Linguist on our Speech Tech team.What are CLMs?CLM stands for “custom language model.” As mentioned in Lesson 1, language models are statistical models of language that can predict the next word based on the context.CLMs are language models, as the name implies, but they have a little something extra. Instead of focusing generically on a given language, a CLM focuses on a specific domain of that language. This domain could be fairy tales, fables, scientific texts, cooking recipes, knitting patterns, you name it.Even though CLMs specialize in a particular domain, they are still b...
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Chatbots for SEO: do you need one for your website?
7Aug By Parth BariNo Comments
ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbot-development, chatbots, chatbots-for-business, conversation with ai, creating chatbots, robot chat, SEO

Chatbots for SEO: do you need one for your website?

Search Engine Optimization or SEO is one of the essential aspects that can impact your website traffic. It is a process that allows your website to rank higher in the Search Engine Result Pages(SERP) and attract more visitors. According to BrightEdge, SEO drives 1000X more traffic than organic social media. So, it is not an aspect you want to miss out on, but can a chatbot make any difference?Chatbots have been the innovation that has amalgamated advanced technologies like Artificial Intelligence, Natural Language Programming, and Machine Learning. Engaging your audiences is essential to SEO, and chatbots have enabled different ways of engagement like usage for purchases, meeting scheduling, or mail list sign-ups.However, enhanced user engagement is just one of the many benefits that yo...
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OpenAI GPT-3 tricks and tips. All chatbot testers are dreaming of two… | by Attila Ujj | Jul, 2021
6Aug By Attila UjjNo Comments
ai, ai bot, ai chat, ai chatbot, best chatbot, botium, bots, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, robot chat, testing

OpenAI GPT-3 tricks and tips. All chatbot testers are dreaming of two… | by Attila Ujj | Jul, 2021

All chatbot testers are dreaming of two buttons. One for detecting all problems of a chatbot, and another one for fixing them all.With OpenAI we were able to add some nice features to Botium Box which are going in that direction.We are using Open AI to guess what can be the next message in conversationWe integrated a new, multilingual paraphraser which takes the risk while generating new alternatives.Here are some tips and usecases that we learned while developing those features.Documentation of OpenAI says that it is better to check spelling mistakes in text. But we can go on. Text has to be as strict as possible. Some samples:Avoid using enters. For example we can confuse OpenAI if we allow new line in the “human” section of a chat.Terminate the sentences with dots. (OpenAI will deal ...
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Chatbot Developers Need To Know — A Study | by Jinraj Jain | Aug, 2021 | Medium
5Aug By Jinraj JainNo Comments
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Chatbot Developers Need To Know — A Study | by Jinraj Jain | Aug, 2021 | Medium

How many of you guys have heard about this term?Do you agree that earlier the culture was just meant to be about religion?But, as time passes, things are changing. There is a development in the human lifestyle as humans evolving, it can be about anything, including art, devotion, politics, economics, psychology, and so on.A study has been going on for a long time, but to better comprehend, it is a scientific study of humanity, concerned with human behavior, human biology, cultures, and societies. There are four major areas to consider in it:Archaeological — Which is a study of human activities through the investigation of physical evidence.Biological — This is focused on the study of human and non-human evolution. How different climates or temperatures, affect human evolution in differe...
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Whitelabel Chatbot Partnership — How to invest in automation? | by Engati | Aug, 2021
5Aug By EngatiNo Comments
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Whitelabel Chatbot Partnership — How to invest in automation? | by Engati | Aug, 2021

It’s the start of a new decade bringing on a multitude of changes in the way our daily lives function. One major aspect that has been evolving at a rapid pace is the way we communicate with each other. Be it B2B, B2C, or C2C, all our conversations are evolving into a newer dimension of AI.So, before we talk about the benefits of a white label chatbot and live chat platform, let’s look at some of the ways in which AI and chatbot technology is transforming the way we work and live.‍Conversational AI refers to the use of messaging apps, speech-based assistants, and chatbots to automate communication and create personalized customer experiences at scale.Chatbot tech, a division in conversational AI, is also rising into popularity swiftly. To an extent where it’s predicted that 80% of...
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Create a very smart chatbot with BlenderBot | by Samuel Ronce | Jul, 2021
4Aug By Samuel RonceNo Comments
ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbot-development, conversation with ai, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, python, robot chat

Create a very smart chatbot with BlenderBot | by Samuel Ronce | Jul, 2021

Photo by Arseny Togulev on UnsplashReleased in April 2020 and created by Facebook, BlenderBot makes a super-chatbot. In other words, it is able to speak on open questionsRecently, version 2 has been released but this article remains on version 1 for simplicityOur goal, create a server with Flask that will allow to have an API to communicate with the chatbot1. We will be able to reset the conversation (remove the context)2. Put a first context, which would allow to give a personality to the chatbot3. Send a message and get the chatbot’s answerHave Python 3 and Pip installed on your machineHave some knowledge of the Python languageNote that a good computer is necessary. The worse your machine’s capabilities are, the slower the chatbot will respond.1. Create a file named main.py2. Go ahead...
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Why Your Business Must Pay Attention to Instagram Automation Right Now | by Angela Allan | Jul, 2021
3Aug By Angela AllanNo Comments
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Why Your Business Must Pay Attention to Instagram Automation Right Now | by Angela Allan | Jul, 2021

You’ve probably experienced this before…You open Instagram, and you get that little red notification in the corner.There’s a new message!Could it be someone asking about a product in your online store?Is there a question about colours or sizing?Or maybe they want to know your opening hours…You feel that rush of potentially landing a new sale.So you search through your IG inboxes and find a message from someone named Vivivantsplolenta…Ugh. Another spam message from a bot.Now, this is what has given Instagram Automation, or chatbots, a bad name.Along with this…Click here to watch this video — Medium won’t let me embed it!These spammy message are likely from a bot account, which is spewing out thousands of messages to accounts directing them to another account, to effectively, “buy their s...
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Responds Wisely, Chatbot Also Needs a Breath. | by Alan Haryu | Jul, 2021
2Aug By Alan HaryuNo Comments
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Responds Wisely, Chatbot Also Needs a Breath. | by Alan Haryu | Jul, 2021

Photo by Alex Radelich on UnsplashA chatbot is an amazing feature to help handle (temporary) the communication between agents and the users (leads). Especially for the company that doesn’t have enough employe to handle the queue. Using a chatbot, the agent probably has extra breath to life. Perfect!Unfortunately, replying to the message with a very fast response sometimes doesn’t good. Some people feel scared. When we send them a long text, then they replied with a very fast response with medium-long text. Did they really read our text?People usually need time to read and reply to the chat. It’s weird when someone replies with very long text more than 100 words just in a second. Are they a typer athlete? Or annoying because it’s spammy?What I want to emphasize here is the timing for the...
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How to Create a Chatbot Using DialogFlow ? | by Dilane3 | Jul, 2021
2Aug By Dilane3No Comments
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How to Create a Chatbot Using DialogFlow ? | by Dilane3 | Jul, 2021

What is DialogFlow ?DialogFlow is a development platform created by Google that can help us to create Chatbots. It’s based on NLP (Natural Language Processing) which offers our chatbots the possibility to be very powerful.What is the ChatBot ?A chatBot is an intelligent program that can interact with people like a human and serves them in the specific domain where it has been created. The chatbot analyzes the intention of the client and researches the response that will be more adapted.Now you know what DialogFlow and chatbot are, let’s see how we can create a chatbot using Dialogflow.Note: You should have a google account and login in to the Dialogflow platform before following these steps.In this article, we will create a chatbot that can serve clients who will want to do a reservatio...
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CX Transformation with AI Chatbots is not a “One-Size-Fit All” Approach | by Haptik | Jul, 2021
1Aug By HaptikNo Comments
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CX Transformation with AI Chatbots is not a “One-Size-Fit All” Approach | by Haptik | Jul, 2021

Businesses now realize the need for a customer-centric approach to transforming their customer experience (CX). According to the Zendesk Customer Experience Trends Report 2021, 75 percent of company leaders agreed that the global pandemic accelerated the acquisition of new technologies to get customer-centricity right.But, there are challenges too.Some of the businesses don’t have the systems and technology to segment and profile customers.Some lack the processes and operational capabilities.Some of them don’t have all of the components in place to claim they are customer-centric.Few don’t know what their customers expect and how they want to interact with the business — not the products, features, or revenue model.However, in the digital-first world, social messaging is the dominating ...
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TechBot.ai: An AI Assistant For Purchasing Smartphones | by The Consumer Life | Jul, 2021
1Aug By The Consumer LifeNo Comments
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TechBot.ai: An AI Assistant For Purchasing Smartphones | by The Consumer Life | Jul, 2021

In India, Every Year Over 100 Million Smartphones Are Being Sold. Smartphones Are Playing A Critical Role In Providing Access To Technology and Internet Across India, There Is Demand For Cheaper Smartphones and Large MNCS Which Produces Smartphones Know That India Is A Hot Market and Those Companies Are Investing Billions Of Dollars To Capture The Market Of India. The Indian Smartphone Market Has Become One Of The Most Competitive Smartphone Market Across The World, and This Competitiveness Has Benefited The Consumer’s The Most.Intense Competition Has Led To More and More Choices To The Consumer, There Are Now 10 Companies With Each Offering 5–6 Smartphone Series In Just One Price Range. We, The Consumers Have An Endless Number Of Choices and It’s Very Helpful To Us.While This Intense C...
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Every Thing You Need to Know About Chatbots | by Nivitus | Jul, 2021
31Jul By NivitusNo Comments
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Every Thing You Need to Know About Chatbots | by Nivitus | Jul, 2021

ChatbotsWelcome to the Every Thing You Need to Know About Chatbot Blog. This is my first Natural Language Processing Blog on Medium Site. I hope all of you like this blog; ok I don’t wanna waste your time. Let’s get ready to jump into this Journey.I’m damn sure you’ve at least heard about Chatbot, also you’ve familiar with the term Google Assistant and Alexa, Am I, right guys. These are very famous chatbots in the entire world, we are using these Chabot’s applications in our day-to-day life.You know one thing Chatbots are used by 1.4 billion people today. Companies are launching their best AI chatbots to carry on 1:1 conversations with customers and employees. AI-powered chatbots can also automate various tasks, including sales and marketing, customer service, and administrative and ope...
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Top Most Frequently Asked Questions About Creating Alexa Skills | by Ipervox | Jul, 2021
30Jul By IpervoxNo Comments
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Top Most Frequently Asked Questions About Creating Alexa Skills | by Ipervox | Jul, 2021

You’ve heard about the wonders of voice technology. Maybe you want to build a voice experience for fun or to make a profit. Whatever the reason, you’ll eventually come to the point where you’ll need to learn the basics of creating Alexa skills and then publish them.Well, first let’s explain two important details that need to be clear for such a process:What are Alexa Skills?Can I build Alexa skills without coding?What are Alexa Skills?Skills are like apps for Alexa, similar to those you have on your smartphone. They make it possible for users to do anything they would do with a keyboard or touchscreen on another device but with voice commands instead.Anyone can take the road of creating Alexa Skills now. You don’t even have to know how to code. With Alexa Skill Blueprints, there are doz...
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Chatbots Powered by Conversational AI for Enterprises | by Nuacem AI | Jul, 2021
30Jul By Nuacem AINo Comments
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Chatbots Powered by Conversational AI for Enterprises | by Nuacem AI | Jul, 2021

Conversational AI for EnterprisesChatbot space is diverse and there is a huge list of chatbots that are being used in various areas. Recently, Enterprise chatbots are picking up popularity and are the newest AI chatbot that is receiving wide attention.Till now, you might have heard about AI chatbots for customer service that responds to users’ queries and routes requests to agents.Think the same but replace the customers with employees of an organization and you basically would get an enterprise chatbot.There are a lot of advantages for enterprise chatbots, but there are many challenges too. In this Guide, let us discuss all the important aspects of Conversational AI Chatbots for an enterprise.We start with a brief discussion of what chatbots are and how they work, then understand clear...
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A Comprehensive Survey of Existing Chatbot Architectures and Techniques(Part-2) | by Tejwinder Singh
29Jul By Tejwinder SinghNo Comments
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A Comprehensive Survey of Existing Chatbot Architectures and Techniques(Part-2) | by Tejwinder Singh

To design a chatbot, there exist several techniques and algorithms that are useful to a programmer. Some of these are based on natural language processing techniques and were quite common in the earlier versions of the dialog systems, while others make use of deep neural network techniques. Bradesko and Mladenic [1] and Abdul-Kader and Woods [2] investigated some of the design techniques and algorithms used in Loebner Prize Competition conversational chatbots, some of which are mentioned below:1.Pattern Matching: One of the most widely used techniques for designing chatbots that match the input message with the patterns present in the knowledge database using sentence measurement techniques like bigram methods [3].2. Parsing: This technique takes the user’s message as input and looks fo...
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A.I. with Attitude: Building a chatbot with personality | by GameOn Technology | Jul, 2021
28Jul By GameOn TechnologyNo Comments
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A.I. with Attitude: Building a chatbot with personality | by GameOn Technology | Jul, 2021

By Jeff Betts, Head of ProductConversational AI experiences have made great strides in recent years to support a growing number of use cases with an often unnoticed efficacy. From ordering a pizza to more serious matters like securing COVID-19 vaccine appointments and locating where people can register to vote, chat experiences have helped connect users to an incredible amount of resources. Despite this growth, one thing many conversational AI experiences have lacked is a unique voice.Not a literal voice, but rather a personality and tone that communicates to us as an extension of a brand always available to help solve a problem or accomplish a goal. There are many reasons a brand might opt to include a personalized voice in a chat experience like leveraging a consumer connection with a...
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How to Integrate Dialogflow Chatbot to Python Frameworks | by Devashish Datt Mamgain | Jul, 2021
27Jul By Devashish Datt MamgainNo Comments
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How to Integrate Dialogflow Chatbot to Python Frameworks | by Devashish Datt Mamgain | Jul, 2021

Chatbots are software tools created to interact with humans through chat. The first chatbots were able to create simple conversations based on a complex system of rules. Using Python and Dialogflow frameworks, you would be able to build intelligent chatbots.In this post, we will learn how to add a Dialogflow chatbot to Python frameworks such as Flask or Django.You will need a Dialogflow account, a Kommunicate account for deploying the chatbot. Also, you will need Python and Flask frameworks installed on your system. To need more info about the Flask framework, please refer to this link.We will be using Flask in this tutorial. If you are looking to add Dialogflow chatbot to the Django framework, you can see this tutorial.Login to the Dialogflow console. An agent is just a chatbot. You ca...
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Need for conversational platforms for IT support | by KLoBot — the Best AI-Chatbot builder platform | Jul, 2021
26Jul By KLoBot — the Best AI-Chatbot builder platformNo Comments
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Need for conversational platforms for IT support | by KLoBot — the Best AI-Chatbot builder platform | Jul, 2021

Conversational platforms are revolutionizing enterprise work environment by enhancing day to day internal communication across business functions as well as external customers. Organizations are leveraging AI for customer support to reduce expenses and improve business efficiency, with plans to expand the scope of AI applications to other areas such as IT Service Management (ITSM) and IT support. By enabling real-time interactions, conversational platforms are also transforming technical support strategies by using chatbots and virtual assistants as IT support agents.Globally, more than 50% of businesses are expected to deploy a chatbot solution by 2025Conversational platforms benefit IT support agents by performing several transactional tasksIT support, especially for software, consume...
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How to build the Best Performing Spotify Advertising Campaigns with Voice Applications | by Ipervox | Jul, 2021
26Jul By IpervoxNo Comments
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How to build the Best Performing Spotify Advertising Campaigns with Voice Applications | by Ipervox | Jul, 2021

When it comes to marketing, you probably do not think about Spotify — a music streaming platform that is used by over 100 million people. We think Spotify Advertising Campaigns are underrated considering the high potential they have.Whether you’re considering it for your radio broadcast or an advertising campaign, Spotify will undoubtedly have a very positive effect on your marketing campaign efforts.In addition to audio ads, Spotify also offers display ads and video ads. If you’re considering a more budget-conscious marketing strategy, advertising on Spotify could be the perfect fit. With so many people using Spotify globally, it’s a great time to switch up your advertising budget.We’ll look at how it works, and why you should consider effectively promoting your brand on Spotify by usi...
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Top Marketing Chatbot Trends To Explore In 2021 | by sejal vasan | Jul, 2021
25Jul By sejal vasanNo Comments
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Top Marketing Chatbot Trends To Explore In 2021 | by sejal vasan | Jul, 2021

Did your employee of the year work around the clock or never took sick leave without fail? No, right? Operating 365 days with no breaks sounds next to impossible, but we have a new candidate who successfully offers the above and much more. Chatbots are the new favorite employee of every company. Chatbot training is gaining traction in today’s marketplace due to the drastic shift from product-centric to customer-centric services. Chatbot programming is focused on making the customer experience hassle-free, quick, and satisfying. In this article, we will talk about the top marketing chatbot trends worth checking out.Listed below are some marketing trends that you don’t want to miss out on in 2021.More AI IntegrationThe AI chatbot builds better relationships with customers by providing tai...
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Conversing with chatbots: DialoGPT | by Akíntúndé Ọládípọ̀ | Jul, 2021
25Jul By Akíntúndé Ọládípọ̀No Comments
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Conversing with chatbots: DialoGPT | by Akíntúndé Ọládípọ̀ | Jul, 2021

Source: What is a Chatbot and is it Better than a Human? | Tulie Finley-MoiseIn a previous module, we examined language models and explored n-gram and neural approaches. We found that the n-gram approach is generally better for higher values of N but this may be constrained by available compute resources. There was also the concern about the lack of representation for n-grams not present in the training corpus. On the other hand, applying subword tokenization methods such as Byte Pair Encoding and Wordpiece, recent neural approaches are able to resolve the issues with n-gram language models and show impressive results.We also traced the development of neural language models from feedforward networks that rely on word embeddings and fixed input length to recurrent neural networks which a...
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What are WhatsApp message templates and how can you use them? | by Engati | Jul, 2021
24Jul By EngatiNo Comments
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What are WhatsApp message templates and how can you use them? | by Engati | Jul, 2021

While using a WhatsApp Business Number, there are two kinds of messages that you can use. If the customers you wish to message have interacted with your business number within the last 24 hours, you can send them session messages.But, if those customers have not interacted with your WhatsApp Business number within the last 24 hours, you would need to send message templates to them.‍If you need to reach customers who have not interacted with your WhatsApp Business Number within the last 24 hours, message templates are exactly what you need. WhatsApp message templates are message formats pre-approved by WhatsApp and can be sent to customers who are not within the 24-hour window of having interacted with your business number.You can leverage message templates to push out notificatio...
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15 Best Chatbot Software in 2021. Give a boost to your conversions… | by Jared Cornell | Jul, 2021
23Jul By Jared CornellNo Comments
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15 Best Chatbot Software in 2021. Give a boost to your conversions… | by Jared Cornell | Jul, 2021

SourceWhat used to be a permanent lab entity just a few years back has found its way out of the machine rooms and entered different industries and business processes across the globe!We are talking about conversational AI or what we call in the common language — a chatbot!Recent research by the MIT Sloan Management Review and BCG suggests that more than 70% of the executives feel that AI is going to play a pivotal role in their business organizations.The AI elements of chatbots are readily available for customization and as-is use in various business scenarios. However, the mammoth work of managing the data interplay, process complexities, and technology interfacing happen in-house!The chatbot builders must have smart functionalities and a zero or slight learning curve for effortless an...
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A Comprehensive Survey of Existing Chatbot Architectures and Techniques(Part-1) | by Tejwinder Singh
22Jul By Tejwinder SinghNo Comments
ai, ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, dialogue-systems, nlp, robot chat, surveys

A Comprehensive Survey of Existing Chatbot Architectures and Techniques(Part-1) | by Tejwinder Singh

In this series of blogs, I will try to investigate various types of dialogue systems or more commonly knows as chatbots that exist and what are some of the design techniques and algorithms used to develop these systems. Since their inception in the 1960s dialogue systems have gained increasing attention due to their ability to streamline conversations between humans and machines. User experience and involvement have become an important factor for the growth of businesses across the globe and dialogue systems are a perfect way to engage a user to enhance their overall experience. Taking this into account this blog will cover the various chatbot architectures ranging from rule-based to generation-based. I will further investigate the social responsiveness of these dialogue systems and how...
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Learn How Customers Think and Evolve with Data Dashboard | by Botspice | Jul, 2021
20Jul By BotspiceNo Comments
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Learn How Customers Think and Evolve with Data Dashboard | by Botspice | Jul, 2021

Chatbots have been the talk of the town and this technology is becoming a part of us whether we realize it or not. In e-commerce, the chatbot is the latest trend. Chatbot promises 24x7 availability, auto-learning capabilities that have intrigued e-commerce giants to hop on the chatbot bandwagon. Everyone is talking about implementing a chatbot and the ease it provides in communicating with the customers.Here are some jaw-dropping chatbot statistics that you need to know in 2021 according to the author of Website builder,A chatbot can cut customer service costs by more than 30%.Chatbots are expected to help reduce business costs by up to $8 billion by the year 2022.There was a 67% increase in the adoption of chatbots by organizations between 2018 and 2020.69% of the public prefers to use...
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Just Downloaded Clubhouse for Android? Here’s 7 Steps to Jumpstart Your Following
20Jul By Ash ChapmanNo Comments
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Just Downloaded Clubhouse for Android? Here’s 7 Steps to Jumpstart Your Following

Are you an Android user who’s feeling left out of the Clubhouse hype?At last, you can join in! Clubhouse for Android launched on May 21, which means that all of us Android users can finally try out the coolest new app on the block. In case you didn’t know, Clubhouse is the audio-only, invitation-only social media app that’s taken the world by storm. It launched in March 2020, and in only two months, it received a $12 million investment. By the time Clubhouse had 1500 users, it was already worth $100 million. Not just anyone could join, though. Clubhouse expanded its user base slowly. First, only a select few users were invited to try the app. Each of those users received two invites that they could gift to friends or colleagues. As if needing an invite wasn’t...
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Why Do You Need NLP and Machine Learning for Your Chatbot? | by Ashok Sharma | Jul, 2021
19Jul By Ashok SharmaNo Comments
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Why Do You Need NLP and Machine Learning for Your Chatbot? | by Ashok Sharma | Jul, 2021

SourceWhen you visit any website, you may have noticed that a pop-up usually appears at the bottom right of the screen. It greets you and welcomes you, and offers assistance while you surf the site. This popup is a Chatbot, also known as a Conversational Marketing Chatbot.These Chatbots are one of the best marketing strategies adopted for enhancing the user experience and business growth. Today’s Chatbots are powered by cutting-edge technologies like NLP (Natural Language Processing) and ML (Machine Learning) that enable businesses to leverage automation to conduct smooth interactions with customers in a more human way.Many brands often use regular Chatbots. These bots are built based on decision trees, but fail to impress the consumer, resulting in poor customer experiences. In additio...
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4 Ways Conversational AI Can Help Your University | by Haptik | Jul, 2021
18Jul By HaptikNo Comments
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4 Ways Conversational AI Can Help Your University | by Haptik | Jul, 2021

Every year, nearly 20 million students enroll in universities across the United States. Given how important the choice of a college can be for a person’s academic and professional career, students understandably have a lotof questions about majors, eligibility, tuition, campus life, faculty, and more, while going through the process of selecting a university. And as universities compete to get on board students who are the right ‘fit’, it is important for them to not only provide the right answers to prospective students’ queries but also to effectively communicate precisely what they have to offer.Colleges invest a lot of time and resources in engaging with prospective students — with US universities spending billions of dollars annually on admissions. But the COVID-19 pandemic has thr...
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Choosing Best Use-Cases For Your Chatbot | by Haptik | Jul, 2021
17Jul By HaptikNo Comments
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Choosing Best Use-Cases For Your Chatbot | by Haptik | Jul, 2021

When Artificial Intelligence (AI) became viable for enterprises, it was only a matter of time before businesses turned to AI-powered IVAs and Chatbots as smarter conversational solutions to meet the ever-growing customer expectation.Earlier, customers struggled to interact efficiently with brands. There were few pain points like long wait times, inefficient customer service, lack of personalization, etc. But now, the customer experience landscape tells a surprisingly different story. Innovations in artificial intelligence have changed the way businesses used to communicate with their customers.According to Accenture’s Global Consumer Pulse survey, 23% of US consumers said that their expectations from customer service are now higher than a year ago, and they are expecting faster customer...
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Conversational AI in Healthcare: 2 Key Use Cases | by Haptik | Jul, 2021
16Jul By HaptikNo Comments
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Conversational AI in Healthcare: 2 Key Use Cases | by Haptik | Jul, 2021

If there is a silver lining somewhere with the COVID-19 pandemic engulfing the globe, it’s that we have been forced to introspect on the healthcare sector, both public and private, and whether it has the tools it needs — not only to deal with such crises, but to ensure the best possible healthcare outcomes even under normal circumstances.There can be no substitute for the inspiring efforts of doctors, medics and other healthcare providers, as the current crisis has demonstrated. But technology can play a key complementary role, enabling them to focus their energies more effectively, and amplifying the impact of their work.Conversational AI has proven to be highly beneficial to a number of sectors. Chatbots and virtual assistants offer a seamless and engaging conversational interface tha...
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16 Slack Bots to Promote Wellness at Your Workplace | by Pawan Kumar | Jul, 2021
15Jul By Pawan KumarNo Comments
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16 Slack Bots to Promote Wellness at Your Workplace | by Pawan Kumar | Jul, 2021

Slack is good for a lot more than sending hilarious cat GIFs to your coworkers.Slack can help teams who are used to working at an office stay well while working from home.Here are 16 Slack apps that will help you in promoting healthy habits and wellness for your team.Trivia is the new way to connect with your remote team while playing exciting quizzes and remote games on Slack and Microsoft Teams! Get summarised results at the end of every Trivia quiz and find your very own Quizzard!Count.It hosts physical activity challenges for teams, and now you can bring all that action into your Slack @channels. Connect tracking apps/devices, get live notifications, check out the leaderboard, right from Slack.Track your office battles with Leaderboard App! Challenge your co-workers for a game of Ma...
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Evaluating classification models. Accuracy, Precision and Recall. | by Manuel Gil | Jul, 2021
14Jul By Manuel GilNo Comments
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Evaluating classification models. Accuracy, Precision and Recall. | by Manuel Gil | Jul, 2021

In this article, I am going to delve into some metrics used to measure how well classifiers do their job. So after reading this article you will know how to evaluate classification models and know the difference between the different metrics that we can encounter evaluating classifier models.In the image shown above, we can see a classification problem. How can we know if this model is good or bad? Let’s delve into this in the following paragraphs.The goal of each classifier is to assign one label to one input according to their characteristics, in other words, classifiers can distinguish the instances belonging to different categories. But how can we measure how well a classifier performs this task?The first idea that comes to our minds is probably to calculate the ratio between the co...
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The importance of using Conversational AI in Marketing & reasons to consider it for your Brand | by Ipervox | Jun, 2021
13Jul By IpervoxNo Comments
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The importance of using Conversational AI in Marketing & reasons to consider it for your Brand | by Ipervox | Jun, 2021

Digital-first marketing is a growing trend, even if you think you’re miles ahead of your competition. What you might be missing is conversational AI.The conversation is the defining element of a digital-first customer experience, and a major shift in the way businesses communicate with customers. Artificial intelligence has led to an evolution of customer service that’s more human than ever before, and customers are beginning to expect much more from their interactions with businesses.Conversational marketing allows companies to interact with their customers and prospects in the most personal way. Conversations between brands and their customers online facilitate the building of relationships and trust. This technology is proven to generate a happier environment for both the customer an...
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How to Enter an Unknown Terrain of Code | by Engati | Jul, 2021
13Jul By EngatiNo Comments
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How to Enter an Unknown Terrain of Code | by Engati | Jul, 2021

Writing every single line of code grounds up in every project you work on is reductio ad absurdum. Often times we need to look at and understand code written by our team members or some employees who no longer work on that project.So if you are new to a project, here is what you could do before you ask one of your colleagues for assistance and try to increase your skills to debug existing code.This is mostly the best place to start because this is where your customers start. For you to know a feature from end to end, this should give references or content that your customers actually go through to set up or use the feature. If you don’t find this, just imagine how a customer who doesn’t even have access to the code would be using the feature!‍After you read up the documentation a...
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How to Build a Chatbot for Driving More Leads Through ABM campaigns? | by Parth Bari | Jul, 2021
12Jul By Parth BariNo Comments
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How to Build a Chatbot for Driving More Leads Through ABM campaigns? | by Parth Bari | Jul, 2021

Chatbots are a common feature of modern websites. Many B2B businesses now understand the value that a chatbot offers, so there is a surge in demand for such solutions, especially in the marketing sector. According to industry research, about 15% of buyers have used a chatbot to communicate with a business in the past year.However, when it comes to ABM or the Account-Based Marketing approach, the extent of engagement differs from what you strategize during other promotional campaigns. It is a customized approach to marketing that allows organizations to target specific profiles. These accounts can be top-level executives or prospects that may end up offering business to the organization.The level of personalization is high, and it enables businesses to improve product awareness among lea...
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Here Is How Chatbots Effects Your Website SEO | by Vibhu Dhariwal | Jul, 2021
12Jul By Vibhu DhariwalNo Comments
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Here Is How Chatbots Effects Your Website SEO | by Vibhu Dhariwal | Jul, 2021

Technology appears to be evolving at an unprecedented rate. New technology is continually being provided with the promise of increasing the profitability of our enterprises and making our hectic lives easier to manage. The chatbot enters the picture, bringing a new dimension to online customer care and search engine optimization.This post will discuss the SEO process and how chatbots can help search engines rank your website higher.Chatbots are conversational agents that use Artificial Intelligence to optimize communications between customers and businesses. Being AI-enabled, they can understand the requests made to them and respond accordingly on their own. Apart from enhancing customer experience, chatbots are a secret weapon for search engine optimization.The interactions between cha...
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5 Genius Ways eCommerce Retailers Are Using Chatbots | by Ambit | Jul, 2021
11Jul By AmbitNo Comments
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5 Genius Ways eCommerce Retailers Are Using Chatbots | by Ambit | Jul, 2021

As more and more consumers shop online, businesses must find new and innovative ways to improve the buying experience for end customers.One way to do this is with AI chatbots.There is an overwhelming need in the eCommerce world today to automate and streamline tasks wherever and whenever possible. As customer demand increases, you want to make sure that your eCommerce business is doing everything possible to make sure that their interaction with your brand is a memorable one.Chatbots have been heralded as one of the best digital tools for customer service support. Retailers have found that they are also useful to increase eCommerce sales, drive customer engagement, and automate large volumes of customer enquiries.Want to know what some of the best eCommerce chatbot features in 2021 are?...
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Digital transformation of your law firm with Chatbot | by KLoBot — the Best AI-Chatbot builder platform | Jul, 2021
10Jul By KLoBot — the Best AI-Chatbot builder platformNo Comments
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Digital transformation of your law firm with Chatbot | by KLoBot — the Best AI-Chatbot builder platform | Jul, 2021

Artificial Intelligence is proving to be a huge disruptor. The rising popularity of ChatBots is one of the greatest examples of how technology is changing the way we do business. Various online shopping websites and services have successfully integrated ChatBots into their marketing strategy to improve customer service. While Chatbots do enhance the customer experience, they can also be used to add efficiency to your internal firm operations.Here are some ways in which ChatBots can upgrade the partner, attorney and associate experience by acting as a personal assistant and virtual concierge for Client and Matter related information.KLoBot can help your firm extract deeper data intelligence via a simplified web chat interface that can be surfaced right within your SharePoint Intranet por...
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Support Teams — A Better Slack Experience with Bots | by Bot Reviews | Jul, 2021
10Jul By Bot ReviewsNo Comments
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Support Teams — A Better Slack Experience with Bots | by Bot Reviews | Jul, 2021

Cal Newport is one of my favorite authors on productivity. I’ve been reading his blog on deep work since sophomore year of college. He recently penned an article for the New Yorker titled, “Slack Is the Right Tool for the Wrong Way to Work”.As the founder of a digital agency that builds websites, I’m always getting added to Slack channels. I’m normally in anywhere from 6 to 8 groups — with each group containing 4 to 6 channels. Then we get added to productivity tools, issue tracking software, different accounting programs, new niche CRMs… If the to-do list doesn’t overload my day, remembering the day’s dozen different groupchats always tips the scale.The average support team has considerably more fires to put out. Is Slack the right tool for them? Is Slack the right tool for me? It can ...
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Top Voice Technology Applications & The Bright Future of Voice Tech | by Ipervox | Jun, 2021
9Jul By IpervoxNo Comments
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Top Voice Technology Applications & The Bright Future of Voice Tech | by Ipervox | Jun, 2021

Voice technology has been around us for quite a long time, yet its biggest developments in usability have been made only in recent years. This has expanded the voice technology applications, therefore reaching more consumers.However, these steps of development are often considered only as the tip of the iceberg, compared to what the potential of voice technology really is.Voice recognition technology puts computers in direct communication with humans, which creates a new relationship between us and digital devices. It helps us talk to our devices, which makes them more intelligent and responsive.We are having computers think like humans and interact with us in the same way that we interact with humans. It’s a different way of interacting with technology, in integration with voice assist...
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