Wednesday, October 27Digital Marketing Journals

nlp

Chatbots: From Alan Turing to our decade. | by Anastasia Rempoulaki | Oct, 2021
ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, machine-learning, nlp, robot chat, turing

Chatbots: From Alan Turing to our decade. | by Anastasia Rempoulaki | Oct, 2021

Photo by Austin Distel on UnsplashChatbots are “online human-computer dialog system[s] with natural language”. In simple words, chatbots is a virtual person who can effectively talk to any human being using interactive textual skills.The main idea of chatbots started from Alan Turing, who asked “Can machine think?” in 1950. Let’s remember an example of Turing in one section of “Computing Machinery and Intelligence”. In this example Turing simulated what the test might look like when human asking questions and an imagined intelligent computer responding.Q: Please write me a sonnet on the subject of the Forth Bridge.A: Count me out on this one. I never could write poetry.Q: Add 34957 to 70764.A: (Pause about 30 seconds and then give as answer) 105621.Q: Do you play chess?A: Yes.Q: I have ...
Mercury — a chatbot for Ordering Food using ALBERT & CRF | by Ritvik Sharma | Sep, 2021
albert, best chatbot, chatbot, chatbot app, chatbot online, chatbot website, chatbots, creating chatbots, crf, grpc, nlp, robot chat

Mercury — a chatbot for Ordering Food using ALBERT & CRF | by Ritvik Sharma | Sep, 2021

We come up with some desired labels for our model.Intent Label : <OrderFood>Slot Labels : <restaurant_name> , <food_name>, <food_type>, <qty>, <O> (<O> means that specific word does not carry much value in the sentence and can be masked or ignored).We create hundreds of sample sentences with labels associated to each word.ALBERT + Conditional Random Field (Joint-ALBERT):We have already learnt that CRFs excel in modelling sequential data. So how does it help Mercury?CRFs essentially help in mapping each word to it’s appropriate label.For example:It can map the number “1” to <qty> denoting quantity.It can map the word “Domino’s” to <restaurant_name>.Great! So if CRFs can do this, why do we even need ALBERT?In our original sentence :“I ...
NLP based Chatbot in PyTorch. Bonus Flask and JavaScript deployment | by Victoria Maslova | Oct, 2021
ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, deep-learning, nlp, pytorch, robot chat

NLP based Chatbot in PyTorch. Bonus Flask and JavaScript deployment | by Victoria Maslova | Oct, 2021

Among the various ways you can improve customer satisfaction, chatbots are a powerful solution to help the customer base. Chatbots are affordable, help scale your business, fully customizable, help your customers find the right products/services, and help build trust for your business. To prove this I’ll go through following content:What is a machine learning chatbot?Why chatbots are important in different business spheres?Build you own NLP based chatbot using PyTorch.Deploy chatbot in Javascript and Flask.A chatbot (Conversational AI) is an automated program that simulates human conversation through text messages, voice chats, or both. It learns to do that based on a lot of inputs, and Natural Language Processing (NLP).For the sake of semantics, chatbots and conversational assistants w...
Virtual Healthcare Assistant Army With Workbots | by Botspice | Aug, 2021
ai, ai bot, ai chat, ai chatbot, ai-in-healthcare, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, healthcare, nlp, robot chat

Virtual Healthcare Assistant Army With Workbots | by Botspice | Aug, 2021

According to a recent report in the New Scientist, hundreds of thousands of people say ‘Good morning’ to Alexa every day. AI chatbots are everywhere and people are showing a huge interest in digital assistants. This could imply that chatbots will take over messaging applications someday across many business sectors. Healthcare is one such segment where we have seen limitless possibilities of growth. Healthcare assistants offer more than just information. They gather information through conversations and also analyse patients’ symptoms. This is possible because of Artificial Intelligence technologies and Natural Language Processing that help chatbots to converse in a more human-like manner.According to the global tech market advisory firm ABI Research, AI spending in the healthcare and p...
Making a Rick & Morty Chatbot for Chai | by Reiss Edler | Aug, 2021
ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, google chat bots, nlp, python, pytorch, robot chat, transformers

Making a Rick & Morty Chatbot for Chai | by Reiss Edler | Aug, 2021

Rick Bot in actionWe’re going to be making a chatbot, based on Microsoft’s DialoGPT. I’ve seen lots of other guides on training chatbots, but I haven’t come across one which actually deploys the bot. This tutorial will cover deploying our new bot to Chai, a platform for creating and interacting with conversational AI’s. It will allow us to chat with the bot through a mobile app, from anywhere, at any time. We will also be able to see performance stats and watch our bot climb the Chai bot leaderboard.By the end of this tutorial you will have your very own chatbot, like the one pictured above 😎If you would rather start off small, head over to the chai docs for a much simpler and shorter tutorial on creating your first bot!I made a Google Colab notebook which allows you to run all ...
How to Build a Chatbot for Your Line App Without Any Coding? | by Devashish Datt Mamgain | Aug, 2021
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How to Build a Chatbot for Your Line App Without Any Coding? | by Devashish Datt Mamgain | Aug, 2021

LINE is a freeware app for instant communications on electronic devices such as smartphones, tablet computers, and personal computers. It supports messaging, free voice, and video calls.The biggest benefit of using LINE is it provides free access to free messaging and calling.LINE has more than 200 million monthly active users and it has its own mobile payment system. Users can add credit cards and use their phones to pay for things.In order to set up the LINE integration for your bot, you’ll need the following:LINE account (Official Account Manager & Developer account)LINE app installed on the mobile deviceKompose codeless chatbot builder, you can signup here for 30 days free trial.First, you need to build a chatbot using Kompose and then add it to your Line app.Kommunicate provide...
Natural Language Processing (NLP) | Chatbots Life
ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, machine-learning, natural, nlp, projects, python-programming, robot chat

Natural Language Processing (NLP) | Chatbots Life

What is Natural Language Processing?NLP is a method or a way in which computer interprets the Human language are perform the task. Alexa, Siri, etc. are some of its example.Let’s start with the Spam Classifier:The spam classifier predicts whether received message is a ham or a spam.Let’s start with the dataset: The dataset consists of 5572 messages and their labels which is either “ham” or “spam”.import pandas as pdmessages = pd.read_csv(“SMSSpamClassifier”,sep=”t”,names=[‘label’,’message’])Now the labels needs to be converted in 0 and 1 labels which can be done using get_dummies() method of pandas library.y = pd.getdummies(messages[‘labels’])y = y.iloc[:1].valuesHere, y wil contain 0 for “ham” labels and 1 for “spam” labels.Now let’s look at independent data i.e. for x. For that 1st we...
Which Data Annotation Companies are Best to Provide NLP and Transcription Services ? | by Roger Brown
ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, data-annotation-services, image-processing, nlp, nlp-annotation, nlp-deep-learning, robot chat

Which Data Annotation Companies are Best to Provide NLP and Transcription Services ? | by Roger Brown

Data annotation companies are basically involved in annotating the different types of data available in the various formats like text, images and videos etc. And the data annotation process is done to create the training datasets for machine learning and AI model developments.Labeling the data with added metadata or notes becomes useful for machine learning algorithms. Similarly, images are annotated to make various types of objects recognizable to machines through computer vision technology.And there are many data annotation companies offering this service for AI companies as per their training data requirements and affordability. Cogito is one of the data annotation companies offers the image annotation services for different types of machine learning and AI models.The language or voi...
‘Workbots’ to boost manufacturing process efficiency | by Botspice | Jul, 2021
ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, chatbots-for-business, conversation with ai, creating chatbots, manufacturing, nlp, robot chat

‘Workbots’ to boost manufacturing process efficiency | by Botspice | Jul, 2021

Chatbots are digitizing various business processes across industries. To stay ahead in the market competition, it is crucial to adapt technology to speed up business processes. The manufacturing industry is one such industry that can tremendously benefit from AI-enabled digital applications. Workbots can help address and resolve the common challenges faced by the manufacturing industry such as forecasting demand, inventory management, managing labor, improving efficiency, and monitoring daily activities, creating solutions with conversational AI-powered Workbots will ensure workers are free from mundane tasks and focus more on high-volume tasks.29% of AI implementations in manufacturing are for maintaining machinery and production assets.Workbots by Botspice, are powered by Artificial I...
CX Transformation with AI Chatbots is not a “One-Size-Fit All” Approach | by Haptik | Jul, 2021
ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, conversational-ai, creating chatbots, customer-experience, nlp, robot chat

CX Transformation with AI Chatbots is not a “One-Size-Fit All” Approach | by Haptik | Jul, 2021

Businesses now realize the need for a customer-centric approach to transforming their customer experience (CX). According to the Zendesk Customer Experience Trends Report 2021, 75 percent of company leaders agreed that the global pandemic accelerated the acquisition of new technologies to get customer-centricity right.But, there are challenges too.Some of the businesses don’t have the systems and technology to segment and profile customers.Some lack the processes and operational capabilities.Some of them don’t have all of the components in place to claim they are customer-centric.Few don’t know what their customers expect and how they want to interact with the business — not the products, features, or revenue model.However, in the digital-first world, social messaging is the dominating ...
Every Thing You Need to Know About Chatbots | by Nivitus | Jul, 2021
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Every Thing You Need to Know About Chatbots | by Nivitus | Jul, 2021

ChatbotsWelcome to the Every Thing You Need to Know About Chatbot Blog. This is my first Natural Language Processing Blog on Medium Site. I hope all of you like this blog; ok I don’t wanna waste your time. Let’s get ready to jump into this Journey.I’m damn sure you’ve at least heard about Chatbot, also you’ve familiar with the term Google Assistant and Alexa, Am I, right guys. These are very famous chatbots in the entire world, we are using these Chabot’s applications in our day-to-day life.You know one thing Chatbots are used by 1.4 billion people today. Companies are launching their best AI chatbots to carry on 1:1 conversations with customers and employees. AI-powered chatbots can also automate various tasks, including sales and marketing, customer service, and administrative and ope...
A Comprehensive Survey of Existing Chatbot Architectures and Techniques(Part-2) | by Tejwinder Singh
ai, ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, dialogue-systems, nlp, robot chat, surveys

A Comprehensive Survey of Existing Chatbot Architectures and Techniques(Part-2) | by Tejwinder Singh

To design a chatbot, there exist several techniques and algorithms that are useful to a programmer. Some of these are based on natural language processing techniques and were quite common in the earlier versions of the dialog systems, while others make use of deep neural network techniques. Bradesko and Mladenic [1] and Abdul-Kader and Woods [2] investigated some of the design techniques and algorithms used in Loebner Prize Competition conversational chatbots, some of which are mentioned below:1.Pattern Matching: One of the most widely used techniques for designing chatbots that match the input message with the patterns present in the knowledge database using sentence measurement techniques like bigram methods [3].2. Parsing: This technique takes the user’s message as input and looks fo...
A.I. with Attitude: Building a chatbot with personality | by GameOn Technology | Jul, 2021
ai, ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, Marketing, nlp, robot chat, sports

A.I. with Attitude: Building a chatbot with personality | by GameOn Technology | Jul, 2021

By Jeff Betts, Head of ProductConversational AI experiences have made great strides in recent years to support a growing number of use cases with an often unnoticed efficacy. From ordering a pizza to more serious matters like securing COVID-19 vaccine appointments and locating where people can register to vote, chat experiences have helped connect users to an incredible amount of resources. Despite this growth, one thing many conversational AI experiences have lacked is a unique voice.Not a literal voice, but rather a personality and tone that communicates to us as an extension of a brand always available to help solve a problem or accomplish a goal. There are many reasons a brand might opt to include a personalized voice in a chat experience like leveraging a consumer connection with a...
Conversing with chatbots: DialoGPT | by Akíntúndé Ọládípọ̀ | Jul, 2021
ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, conversational-ai, creating chatbots, google chat bots, nlp, python, robot chat

Conversing with chatbots: DialoGPT | by Akíntúndé Ọládípọ̀ | Jul, 2021

Source: What is a Chatbot and is it Better than a Human? | Tulie Finley-MoiseIn a previous module, we examined language models and explored n-gram and neural approaches. We found that the n-gram approach is generally better for higher values of N but this may be constrained by available compute resources. There was also the concern about the lack of representation for n-grams not present in the training corpus. On the other hand, applying subword tokenization methods such as Byte Pair Encoding and Wordpiece, recent neural approaches are able to resolve the issues with n-gram language models and show impressive results.We also traced the development of neural language models from feedforward networks that rely on word embeddings and fixed input length to recurrent neural networks which a...
A Comprehensive Survey of Existing Chatbot Architectures and Techniques(Part-1) | by Tejwinder Singh
ai, ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, dialogue-systems, nlp, robot chat, surveys

A Comprehensive Survey of Existing Chatbot Architectures and Techniques(Part-1) | by Tejwinder Singh

In this series of blogs, I will try to investigate various types of dialogue systems or more commonly knows as chatbots that exist and what are some of the design techniques and algorithms used to develop these systems. Since their inception in the 1960s dialogue systems have gained increasing attention due to their ability to streamline conversations between humans and machines. User experience and involvement have become an important factor for the growth of businesses across the globe and dialogue systems are a perfect way to engage a user to enhance their overall experience. Taking this into account this blog will cover the various chatbot architectures ranging from rule-based to generation-based. I will further investigate the social responsiveness of these dialogue systems and how...
Learn How Customers Think and Evolve with Data Dashboard | by Botspice | Jul, 2021
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Learn How Customers Think and Evolve with Data Dashboard | by Botspice | Jul, 2021

Chatbots have been the talk of the town and this technology is becoming a part of us whether we realize it or not. In e-commerce, the chatbot is the latest trend. Chatbot promises 24x7 availability, auto-learning capabilities that have intrigued e-commerce giants to hop on the chatbot bandwagon. Everyone is talking about implementing a chatbot and the ease it provides in communicating with the customers.Here are some jaw-dropping chatbot statistics that you need to know in 2021 according to the author of Website builder,A chatbot can cut customer service costs by more than 30%.Chatbots are expected to help reduce business costs by up to $8 billion by the year 2022.There was a 67% increase in the adoption of chatbots by organizations between 2018 and 2020.69% of the public prefers to use...
Why Do You Need NLP and Machine Learning for Your Chatbot? | by Ashok Sharma | Jul, 2021
ai bot, ai chat, ai chatbot, best chatbot, bots, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, chatbots-for-business, conversation with ai, creating chatbots, machine-learning, nlp, robot chat

Why Do You Need NLP and Machine Learning for Your Chatbot? | by Ashok Sharma | Jul, 2021

SourceWhen you visit any website, you may have noticed that a pop-up usually appears at the bottom right of the screen. It greets you and welcomes you, and offers assistance while you surf the site. This popup is a Chatbot, also known as a Conversational Marketing Chatbot.These Chatbots are one of the best marketing strategies adopted for enhancing the user experience and business growth. Today’s Chatbots are powered by cutting-edge technologies like NLP (Natural Language Processing) and ML (Machine Learning) that enable businesses to leverage automation to conduct smooth interactions with customers in a more human way.Many brands often use regular Chatbots. These bots are built based on decision trees, but fail to impress the consumer, resulting in poor customer experiences. In additio...
Voice Personalization. For a given text in any language or… | by Sangramsing Kayte | Jul, 2021
ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, computer-science, conversation with ai, creating chatbots, data-science, deep-learning, machine-learning, nlp, robot chat

Voice Personalization. For a given text in any language or… | by Sangramsing Kayte | Jul, 2021

The language characteristics derived from a certain text are mapped on acoustic features via a GANs-based TTS system.The features of the linguistic input include binary answers to linguistic context questions and numerical values, such as the number of words in the current sentence, the position of the current syllable in the word, and the length of the current phoneme.The acoustic features consist of melted cepstral coefficients and exciting parameters and of the basic frequency. The neural network parameters can be trained by using the input and output pairs derived from a training data set. Finally, a WORLD vocoder is used to synthesize speech from the acousticfeatures. The proposed model consists of two components as follow:Emotional Analysis Module:-The goal of this module is the d...
What is Chatbot Training Data & Why You Need High-quality Datasets? | by Cogito Tech LLC
ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbot-training-data, chatbots, conversation with ai, creating chatbots, machine-learning, nlp, robot chat

What is Chatbot Training Data & Why You Need High-quality Datasets? | by Cogito Tech LLC

Chatbots are AI-based virtual assistant applications developed to answer the questions of the customers on a specific topics or field. These applications are used by the companies to assist their large group of customers without any human.And to train such chatbots, huge quantity of training datasets are required for the machine learning chatbot algorithms, so that model can learn from the data sets and answer the questions when used in real-life.Chatbot is used to communicate with humans, mainly in texts or audio formats. In this AI-based application, it can assist large number of people to answer their queries from the relevant topics. And to train the chatbot, language, speech and voice related different types of data sets are required.Actually, these data are then used with natural ...
Build an Application Digital History using Natural Language Processing | by Sangramsing Kayte | Jun, 2021
ai, best chatbot, chatbot, chatbot app, chatbot online, chatbot website, creating chatbots, data-science, deep-learning, machine-learning, nlp, robot chat

Build an Application Digital History using Natural Language Processing | by Sangramsing Kayte | Jun, 2021

With the historical text data, images data or speech data, we can build an application that will help to understand the historical terms more effectively and will also broad line the visuals if needed. Using Natural Language Processing techniques like named entity recognition, part-of-speech tagging we can aim for text summarization with the clear perspective of explaining the historical terms. The report can be generated which could be further utilized for analysis for specific incident or event. During learning history, I felt hard to pronounce the names of kingdom and rulers. Thus, we can apply, listen and speak button for difficult words in the document. This will help the user to understand the terms easily. We can also provide visuals for a specific event or specific dates. There ...
Step by step guide to build healthcare chatbot without any coding. | by Avinash | Jun, 2021
ai, ai bot, ai chat, ai chatbot, best chatbot, bots, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, healthcare, nlp, robot chat

Step by step guide to build healthcare chatbot without any coding. | by Avinash | Jun, 2021

Chatbots, a smart asynchronous means of communication, powered by AI has seen a high acceptance and penetration during the last few months. A number of industries started to believe they can be a great help for their business and can support when they are focussed on fixing a number of other issues.A number of such chatbots are now deployed for the healthcare industry where medical professionals use them to support the cause of social distancing and help users with relevant answers.Chatbots in healthcare are extremely critical for the advancement of efficient and accurate patient care. They are also expected to support the world’s need of creating affordable and sustainable health care for every individual on the planet.Continuous availability and ongoing supportCovid has been an eye-op...
Building a Chatbot for Mental Health Awareness and Education | by Kevin Liu | Apr, 2021
ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, mental-health, mental-health-awareness, nlp, robot chat

Building a Chatbot for Mental Health Awareness and Education | by Kevin Liu | Apr, 2021

Let’s leverage technology for good.Photo by Andy Kelly on UnsplashAccording to Forbes, around 60% of millennials have used chatbots, and over 70% of them had a positive experience. On top of that, Accenture reported that 57% of their surveyed executives noticed that chatbots had huge Returns on Investment with minimal effort. Lastly, chatbots have huge potential for scale, and personalized experiences.In recent years, chatbots have impacted several industries from retail, banking, finance, healthcare, to energy, investment has skyrocketed.Which got me thinking, to broaden my knowledge within the realm of AI and chatbots, what problems can I solve using the power of tech?Lo and behold, a mental health awareness chatbot.Before we get started with the technical breakdown of the chatbot, I ...
Less than 48hrs to Go!. We only have a few seats available! | by Stefan Kojouharov | May, 2021
best chatbot, chatbot, chatbot app, chatbot online, chatbot website, chatbots-for-business, creating chatbots, google chat bots, nlp, nlp-certification, nlp-courses, nlp-training, robot chat

Less than 48hrs to Go!. We only have a few seats available! | by Stefan Kojouharov | May, 2021

We only have a few seats available!We are just hours away from the start of the Chatbot Conference and Certified Workshops.We are almost sold out and only a few tickets remain on Hopin. If you haven’t registered this is the last chance.We hope to see you on Tuesday!We’ve taken our certified workshops to the next level!We partnered up with the best teachers, so our workshops are now taught by Google, CoCoHub, Conversational Design Institute and BotCopy!If you haven’t registered, this is the perfect time to sign up and save your spot.
Revolutionize Healthcare With AI-Driven Chatbots! | by Botspice | May, 2021
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Revolutionize Healthcare With AI-Driven Chatbots! | by Botspice | May, 2021

Today we are on the cusp of a revolution in the healthcare industry. As Covid-19 grips the world and communities become increasingly affected, healthcare communications have been pushed to its limits. With the majority of healthcare workers dedicating their time to Covid- vulnerable patients, there is an acute shortage of medical professionals.According to the estimates of the World Health Organization (WHO), we need over 4 million health professionals in addition to the current workforce worldwide, to be able to offer quality healthcare to the entire population.Today, healthcare consumers are taking a more assertive role in their healthcare journey, expecting immediate high-quality, and accurate information that is smart and cost-effective.AI-driven healthcare chatbots by ‘Botspice’ ca...
Creating a live chatbot for your website (Part 2): Modifying, training and testing your chatbot using Rasa X | by Obianuju Okafor | May, 2021
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Creating a live chatbot for your website (Part 2): Modifying, training and testing your chatbot using Rasa X | by Obianuju Okafor | May, 2021

Screen capture from my websiteHello! Welcome to the second part of a 3-part series involving creating and deploying a chatbot for your business or personal website using Rasa, Docker and Heroku. In the first part, I spoke about setting up the chatbot locally on your system and making changes to it using a text editor. In this second part, I will be talking about how to make changes to your chatbot using the platform Rasa X. I will teach you how to add new data, train your bot and use the newly generated model to talk to your chatbot, all through Rasa X.Rasa X is a Conversation-Driven Development (CDD) tool that helps you improve your chatbot. Rasa X provides a user interface for you to interact with your bot. With Rasa X, you can chat with your local chatbot as an end-user, you can also...
Chatbot best practices – KPIs, validation and more
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Chatbot best practices – KPIs, validation and more

Anyone can build a chatbot. Most chatbot libraries have reasonable documentation, and the ubiquitous “hello world” bot is simple to develop. As with most things though, building an enterprise grade chatbot is far from trivial. In this post I’m going to share with you 10 tips we’ve learned through our own experience.This is not a post about Google Dialogflow, Rasa or any specific chatbot framework. It’s about the application of technology, the development process and measuring success. As such it’s most suitable for product owners, architects and project managers who are tasked with implementing a chatbot.I’m stating the obvious here, but it’s really important to know what you want to achieve, and how this can be measured. Many of your KPIs will be sector or domain specific, but I will g...
How to create a FAQ Chatbot with Rasa? | by Steadforce | Mar, 2021
artificial-intelligence, best chatbot, chatbot, chatbot app, chatbot online, chatbot website, chatbot-development, chatbots, creating chatbots, nlp, rasa, robot chat

How to create a FAQ Chatbot with Rasa? | by Steadforce | Mar, 2021

In this article we will show how to implement a FAQ chatbot with Rasa to answer FAQs and fill in forms. For working with forms, the Rasa framework with the FormPolicy offers a simple way to create simple yet user-friendly bots for this task without the need to write extensive dialogs.In the article “ Create a chatbot using Rasa” we described how to create a simple chatbot with Rasa. We showed how to install Rasa and initialize a first project. We also illustrated how to have a simple dialog with the bot.To show this use case, we describe a chatbot which allows to reserve a hotel room and answers basic questions about the hotel. An exemplary implementation can be found at https://github.com/Steadforce/rasa_faq_form_bot. This article describes the creation of the chatbot using the impleme...
Concierge Bot: Handle Multiple Chatbots from One Chat Screen | by Jinraj Jain | Mar, 2021
best chatbot, chatbot, chatbot app, chatbot online, chatbot website, chatbot-design, chatbots, concierge-bot, conversational-ai, creating chatbots, nlp, robot chat

Concierge Bot: Handle Multiple Chatbots from One Chat Screen | by Jinraj Jain | Mar, 2021

We have a range of platforms and methods for developing chatbots. Each chatbot has its own personality. It all depends on who the users are and how they use it.At a high level, any chatbot would fall under one of the below typesRule-Based Chatbots: They are guided chatbots where the bot guides the user by prompting options for selection until the final response.Smart Chatbots: They understand the context and emotions of user queries and respond accordingly.Hybrid Chatbots: It involves both rule-based and intelligence-based approaches to better understand and meet user needs.Img1 — A standard chatbot structureA standard chatbot would require an NLP, backend code to generate responses, and an optional live support executive if the bot is unable to recognize.An NLP is required to understan...
4 DO’s and 3 DON’Ts for Training a Chatbot NLP Model | by Florian Treml | Mar, 2021
ai, best chatbot, botium, chatbot, chatbot app, chatbot online, chatbot website, chatbots, creating chatbots, nlp, robot chat, training

4 DO’s and 3 DON’Ts for Training a Chatbot NLP Model | by Florian Treml | Mar, 2021

A quick summary of 7 important DO’s and DON’Ts when training an NLP model for a chatbot. They are best applied before starting a project, but can also help to build a mindset for quality training data in all chatbot project phases.✅DO: think in problem space, not in solution spaceUsers typically think in problem space, not in solution space, and so should you. As a quick example, consider the case of a user who ordered a shirt in an online shop and wants to know when it is expected to arrive. Consider this question:when will my shirt arriveThis is a question from problem space, describing the problem the user wants to be solved, while these are from solution space:what is the estimated shipping timeshow me the order statusThey are describing how your business will react to the pr...
Generative Adversarial Networks using Unit Selection Synthesis Based Virtual Assistant for the Hindi Language | by Sangramsing Kayte
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Generative Adversarial Networks using Unit Selection Synthesis Based Virtual Assistant for the Hindi Language | by Sangramsing Kayte

The virtual assistant is a software-based program which can perform tasks or particular service for an individual. In the coming era, technology is expected to be simple to use and execute by the end-user. The field of artificial intelligence and mobile technology also helps the visually blind people to overcome their disability and to live a healthy balanced life. Now–a day’s speech recognition made it roots for performing and triggering the various activities in human life. And the English and many other foreign languages have made dominant and remarkable work for the same.The study reveals that companies like Google, Microsoft, Amazon shows its roots for English and other countries languages while for Indian languages is still a matter of research. Hindi is the national language of I...
Create a Chatbot using Rasa. With more than 2 million downloads… | by Steadforce | Feb, 2021
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Create a Chatbot using Rasa. With more than 2 million downloads… | by Steadforce | Feb, 2021

With more than 2 million downloads, Rasa is an increasingly relevant open-source framework for the creation of conversation assistants. A Rasa conversation assistant can be provided to users as a chatbot via Facebook Messenger or Slack. It is also possible to publish the assistant as Alexa Skill. Rasa offers both the possibility to implement an assistant without any programming knowledge and to adapt the functional range of the framework to the respective needs via implementing extensions in Python. This article gives an overview of how Rasa makes it possible to easily create assistants. For this purpose, we create a chatbot, which can answer simple questions about its creators. The project is available at https://github.com/Steadforce/rasa-basic-tutorial. An exemplary dialogue that we ...
Hands-on for Toxicity Classification and minimization of unintended bias for Comments using classical machine learning models | by Anurag Maji
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Hands-on for Toxicity Classification and minimization of unintended bias for Comments using classical machine learning models | by Anurag Maji

In this blog, I will try to explain a Toxicity polarity problem solution implementation for text i.e. basically a text-based binary classification machine learning problem for which I will try to implement some classical machine learning and deep learning models.For this activity, I am trying to implement a problem from Kaggle competition: “Jigsaw Unintended Bias in Toxicity Classification”.In this problem along with toxicity classification, we have to minimize the unintended bias (which I will explain briefly in the initial section).sourceBackground:This problem was posted by the Conversation AI team (Research Institution) in Kaggle competition.This problem’s main focus is to identify the toxicity in an online conversation where toxicity is defined as anything rude, disrespectful, or o...
Facebook Shares 100-Language Translation Model, First Without English Reliance | by Tapaan Chauhan | Jan, 2021
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Facebook Shares 100-Language Translation Model, First Without English Reliance | by Tapaan Chauhan | Jan, 2021

M2M-100 can mostly perform so well because of the sheer number and assortment of language interpretations it prepared during advancement.Facebook utilized 2,200 sets of dialects to make the new model, a variety of 7.5 billion sentences incorporating most significant dialects, and a few that are not as broadly spoken.Generally, interpretation models are planned around a model for every language, with English going about as a center ground. In general, that will make the interpretation less exact, as any individual who has utilized an online interpreter to send a sentence into a few dialects and afterward back to its unique can validate. Facebook went for a multilingual machine interpretation (MMT) model, all things being equal, one that measures the dialects and deciphers legitimately.Fa...
Language Translation with Transformers in PyTorch | by Deep Gan Team | Jan, 2021
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Language Translation with Transformers in PyTorch | by Deep Gan Team | Jan, 2021

Mike Wang, John Inacay, and Wiley Wang (All authors contributed equally)If you’ve been using online translation services, you may have noticed that the translation quality has significantly improved in recent years. Since it was introduced in 2017, the Transformer deep learning model has rapidly replaced the recurrent neural network (RNN) model as the model of choice in natural language processing tasks. However, Transformer models, like OpenAI’s Generative Pre-trained Transformer (GPT) and Google’s Bidirectional Encoder Representations from Transformers (BERT) models, have quickly replaced RNNs as the network architecture of choice for Natural Language Processing (NLP). With the Transformer’s parallelization ability and the utilization of modern computing power, these models are big an...
The Renaissance of Conversational AI | by Aion Digital | Jan, 2021
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The Renaissance of Conversational AI | by Aion Digital | Jan, 2021

By Sheraz Sharif, Head of Data and Cyber Security at Aion DigitalCustomer support is one of the most essential areas to respond to your consumer needs, address their concerns, build community, relationships, and loyalty around the business brand. Just like everything else, customer support was directly struck by Covid-19 because of its operating model.For most establishments, customer support is still primarily managed through manual means, it requires human interaction which means high cost and inconsistent results. However, customers need for immediate results are growing more with each day. As per estimates, 65% of consumers still utilize call center channels to connect for inquires. Another interesting stat is that nearly 50% of consumers expect a response on questions or complaints...
IBM Watson Assistant provides better intent classification than other commercial products according to published study | by Nicolo Cosimo Albanese | Jan, 2021
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IBM Watson Assistant provides better intent classification than other commercial products according to published study | by Nicolo Cosimo Albanese | Jan, 2021

And how the better performances of IBM Watson Assistant tackle the most common pain points in the adoption of a conversational solutionPhoto by Alex Knight on UnsplashToday, virtual assistants (or chatbots) represent a globally recognised booming trend:With regards to chatbots, which are in many ways the most recognisable form of AI, 80% of sales and marketing leaders say they already use these in their CX or plan to do so by 2020¹.25 percent of customer service operations will use virtual customer assistants by 2020².By 2025, customer service organizations that embed AI in their multichannel customer engagement platform will elevate operational efficiency by 25%³.It is clear that chatbots are here to stay.Their limitless potential in terms of business versatility — is there any busines...
Natural Language Processing (NLP) Is Driving Intelligent Email Automation | Enterprise Bot | by Enterprise Bot | Dec, 2020
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Natural Language Processing (NLP) Is Driving Intelligent Email Automation | Enterprise Bot | by Enterprise Bot | Dec, 2020

Email is the most preferred communication channel by consumers today while contacting a service provider. Only 35% of companies manage to send out real-time responses that meet customer expectations, 14% don’t respond to customer emails.- Source: Forrester ResearchCreating great customer experiences has become a top priority for businesses today. Due to the rapid shift in customer behavior, they now prefer going after brands delivering great personalized experiences over products and pricing. No matter how good your product is, if the customer email is sitting in a queue for days waiting for responses, it will backfire, causing higher customer churn.86% of buyers are willing to pay additional charges for receiving better customer service today. Per the Walker report 2020, CX will surpas...
Why RPA Bots & Chatbots/Live Chat are natural partners in automation | by Symprio | Jan, 2021
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Why RPA Bots & Chatbots/Live Chat are natural partners in automation | by Symprio | Jan, 2021

While RPA robots automates a series of steps which are somewhat predictable in terms of application and data, chatbots automates communication with live chat acting as human-takeover when the chatbot gets questions not trained for.RPA & Chatbots are natural partnersSymprio is a UiPath Gold partner and delivers automation solutions for customers and also provide chatbot solutions leveraging both our own (BotExpress.ai) as well as other platforms. We see more and more where automation flows are being combined where RPA robots executes processes on top of legacy applications and chatbots and live are being used to automate or simplify communication.Modern chatbot platforms like our own (BotExpress.ai) detects intents (essence of what you want) as well as entities (data variables) which...
Natural Language Principles. Natural Language Processing (NLP) | by Sangramsing Kayte | Dec, 2020
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Natural Language Principles. Natural Language Processing (NLP) | by Sangramsing Kayte | Dec, 2020

Natural language processing (NLP) is a branch of artificial intelligence that helps computers understand, interpret and manipulate human language. NLP draws from many disciplines, including computer science and computational linguistics, in its pursuit to fill the gap between human communication and computer understanding.Evolution of natural language processingWhile natural language processing isn’t a new science, the technology is rapidly advancing thanks to an increased interest in human-to-machine communications, plus an availability of big data, powerful computing and enhanced algorithms.As a human, you may speak and write in English, Spanish or Chinese. But a computer’s native language — known as machine code or machine language — is largely incomprehensible to most people. At you...
The Main Chatbots Trends in 2020. A quick look at the chatbots trends in… | by Murad Zamanov | Dec, 2020
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The Main Chatbots Trends in 2020. A quick look at the chatbots trends in… | by Murad Zamanov | Dec, 2020

Despite how painful this year was for the many industries, it would be interesting to look at how it impacted chatbots, the positive and negative sides, key takeaways, etc.In 2019 there were lots of promises not only to 2020 in general but also for the chatbots industry.Let’s look at some promised trends:The chatbot market size is projected to grow from $2.6 billion in 2019 to $9.4 billion by 2024 at a compound annual growth rate (CAGR) of 29.7%. (BusinessInsider)80% of businesses are expected to have some sort of chatbot automation by 2020. (Outgrow)Chatbots can save up to 30% on customer support costs. (Invespcro)It is no secret that chatbots are the driving force to run business communications across the whole digital globe. Natural language processing (NLP) does its best to analyze ...
Use of NLP in Canvas. Abstract | by Yash Choksi | Dec, 2020
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Use of NLP in Canvas. Abstract | by Yash Choksi | Dec, 2020

In this project we are creating prototype and then working model for Canvas school mmannagement application. As we are students of California State University- Los Angeles we are using canvas as our daily class management application which deals managing assignments, homeworks and even discussions on any specific topics and many more. Now it is really overwelming taks to reach out to each and every demand which is createed by different professors. To tackle that problem we are introcuding one solution for voice assistant in canvas application. When anny student login into his account it clearly shows them what are pennding tasks and many more instructions. Wee are also extending our feeatures to read out discussions, give summary of long discussions and for that we are using topic model...