Monday, November 29Digital Marketing Journals

voice-technology

How Businesses Can Grow Their ROI With Voice Assistants | by Master Of Code Global | Oct, 2021
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How Businesses Can Grow Their ROI With Voice Assistants | by Master Of Code Global | Oct, 2021

A 2019 survey by PWC showed that over 90% of consumers aged between 18–64 years had sought knowledge about voice technology, while over 70% had used it at least once. This massive wave of consumers adopting voice technology for home improvement and ease-of-usage has ushered in a new age for voice assistance. The new consumer trend has also had a positive impact on the business world. The voice assistant market that was worth USD 11 billion in 2019 is now expected to grow by 17% by 2025.Global Voice Recognition Market 2026 — StatistaAs a result, every year more companies are exploring AI-based voice technologies and finding ways to implement voice assistants both internally and externally for cost savings, automation, business intelligence (BI), and better customer experience.Another sur...
How AI Voice Assistants Are Transforming The Enterprise | by Master Of Code Global | Oct, 2021
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How AI Voice Assistants Are Transforming The Enterprise | by Master Of Code Global | Oct, 2021

The use of voice assistants has been on a rise over the last few years. According to a recent eMarketer report, 38.5% of the US population used a voice assistant in 2020 — that is almost 120+ million users in a year and an increase of 6 million from the previous year.US Voice Assistant Users and Penetration, 2018–2022The report also predicted stable growth for 2021 at a growth rate of 3.2% — bringing the total users to 132 million or 39.4% of the US population.The rapid adoption of conversational AI and voice assistant technology leads us to an important question: why should businesses incorporate voice technology in their service offering and how can they achieve a successful implementation? This article explores the answer to that question and more.Potentially, there are 4 major ways ...
What Are Acoustic Models and Why Are They Needed in Speech Recognition for Kids? | by SoapBox
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What Are Acoustic Models and Why Are They Needed in Speech Recognition for Kids? | by SoapBox

Speech Recognition Engineer Armin Saeb brings you the fifth installment of our “Lessons from Our Voice Engine” series, featuring high-level insights from our Engineering and Speech Tech teams on how our voice engine works.What is an acoustic model (AM)?Acoustic Models (AM) are key components of any speech recognition engine. An AM describes the statistical properties of sound events and connects the acoustic information with phonemes or other linguistic units. Hidden Markov Models (HMM) are one of the most common types of AMs. Other acoustic models include Deep Neural Networks (DNN) and Convolutional Neural Networks (CNN).1. How Conversational AI can Automate Customer Service2. Automated vs Live Chats: What will the Future of Customer Service Look Like?3. Chatbots As Medical Assistants ...
Voice Assistant Use Cases: Business Implementations of VUIs in 2021 | by Master Of Code Global | Sep, 2021
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Voice Assistant Use Cases: Business Implementations of VUIs in 2021 | by Master Of Code Global | Sep, 2021

Amazon’s Alexa, Apple’s Siri, Microsoft’s Cortana, and Samsung’s Bixby may be the flag bearers of voice assistants (VAs) but the technology itself is no longer limited to megacorporations. Instead, it is finding its way to numerous enterprise-level applications. This new wave of adoption is evident in recent statistics too:Global Banking and Finance Review reported that 88 percent of global business leaders think that voice assistant technology has the potential of growing their businesses.On the consumer side, a survey from Google reported that 72 percent of Google Pixel’s users use the phone’s AI voice assistant daily.Additionally,52 percent of those consumers expressed that they would like to receive information about various products and brands via voice assistants.Artificial intell...
Applications of Deep Learning in Speech Recognition for Kids | by SoapBox
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Applications of Deep Learning in Speech Recognition for Kids | by SoapBox

Welcome to Lesson 3 in our “Lessons from Our Voice Engine” series, featuring high level insights from our Engineering and Speech Tech teams on how our voice engine works. This lesson is from Siva Reddy Gangireddy, a Senior Speech Recognition Scientist on our Speech Tech team.To understand deep learning, we need a basic understanding of machine learning.Machine learning is a group of algorithms that focus on learning from data to make predictions and decisions without any explicit programming. It usually involves training a model on huge amounts of data to learn patterns so that predictions and decisions can then be made on new data. For example, the smart speakers we use in daily life are based on machine learning algorithms.Deep learning is a form of machine learning that’s based on ne...
Why Custom Language Models (CLMs) are Needed in Speech Recognition for Kids | by SoapBox | Jun, 2021
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Why Custom Language Models (CLMs) are Needed in Speech Recognition for Kids | by SoapBox | Jun, 2021

Welcome back to “Lessons from Our Voice Engine,” where members of our Engineering and Speech Tech teams offer high level insights into how our voice engine works.Lesson 2 is from Lora Lynn Asvos, a Computational Linguist on our Speech Tech team.What are CLMs?CLM stands for “custom language model.” As mentioned in Lesson 1, language models are statistical models of language that can predict the next word based on the context.CLMs are language models, as the name implies, but they have a little something extra. Instead of focusing generically on a given language, a CLM focuses on a specific domain of that language. This domain could be fairy tales, fables, scientific texts, cooking recipes, knitting patterns, you name it.Even though CLMs specialize in a particular domain, they are still b...
Top Voice Technology Applications & The Bright Future of Voice Tech | by Ipervox | Jun, 2021
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Top Voice Technology Applications & The Bright Future of Voice Tech | by Ipervox | Jun, 2021

Voice technology has been around us for quite a long time, yet its biggest developments in usability have been made only in recent years. This has expanded the voice technology applications, therefore reaching more consumers.However, these steps of development are often considered only as the tip of the iceberg, compared to what the potential of voice technology really is.Voice recognition technology puts computers in direct communication with humans, which creates a new relationship between us and digital devices. It helps us talk to our devices, which makes them more intelligent and responsive.We are having computers think like humans and interact with us in the same way that we interact with humans. It’s a different way of interacting with technology, in integration with voice assist...
How Amazon’s voice technologies can assist your company with Alexa for Business | by Ipervox | Jan, 2021
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How Amazon’s voice technologies can assist your company with Alexa for Business | by Ipervox | Jan, 2021

Amazon Echo deviceFor the last decades, the way people interact and communicate with each other keeps changing nearly every day. We have reached the point where customers are oriented towards Amazon Alexa devices and their companions to acquire the services they need.The same thing is happening with companies who offer services to their customers directly.The way they communicate with their customers and offer their services has changed drastically over two decades.From giant printed banners to Radio publicity, it would later change to TV commercials. Then the Smartphones’ era came to be, all along with phone payments, commercial websites, online payments.Nowadays, it is common for a business to advertise on social media, and the channels are growing.Now the era of voice technologies ha...