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How we made an award-winning Google Assistant App | by Furkan Akyurek | May, 2021

14May

By Furkan AkyurekNo Comments

ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, google chat bots, google-assistant, product, product-management, robot chat, ux, voice-assistant

How we made an award-winning Google Assistant App | by Furkan Akyurek | May, 2021

News Quiz for TRT World have combined the human voice with intelligent voice assistant technology to create the best user experience.News Quiz from TRT World has recently won awards in two separate categories in Google Actions Challenge. Our quiz tests user knowledge about the current events with new questions every day and exist both on Google Home and Amazon Alexa.It took a lot of iterations to get there. We were faced with unexpected challenges as developing an app for a voice interface requires a different mindset. This article will detail our process of getting to the end product and the lessons we learned. As one of the first comers to the voice assistant platform in the media industry, we’d like to share some of the practices we developed along the way.Conception of the ideaAfter...

Voice-Based Conversational AI Help you Improve your Business

19Apr

By Nuacem AINo Comments

ai, ai bot, ai chat, ai chatbot, ai-chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, robot chat, virtual-assistant, voice-assistant

Voice-Based Conversational AI Help you Improve your Business

Voice-based Conversational AIBusiness is a complex entity. You exactly need to know about the components on which business actually works. Business is built upon the strong foundation of internal elements, external elements, operational structure, and intangible things. Among these four components, you can introduce your Voice-Based Conversational AI. Keep on reading to know more about these components and Voice-Based Conversational AI.Internal elements: internal elements of business include the values and principal of the business. You need to have a goal and vision to give direction to your business. To achieve those goals you must make a proper plan and strategies. Plans should be always monitored and decisions should be made accordingly. Metrics and measurements, risk prioritization...

Exclusive VIP Promo for Conversational AI Conference | by Stefan Kojouharov | Mar, 2021

20Mar

By Stefan KojouharovNo Comments

ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbot-conference, conversation with ai, conversational-commerce, conversational-ux, creating chatbots, google chat bots, robot chat, ux-workshop, voice-assistant

Exclusive VIP Promo for Conversational AI Conference | by Stefan Kojouharov | Mar, 2021

SAVE $170 and Get Tickets for only $49!Chatbot Conference Online 2021Hi, hope you are healthy and well.We wanted to thank you for being a long time subscriber and for helping make Chatbots Life one of the most popular blogs on Chatbots and Conversational AI online.The event features speakers from Google, Salesforce, IBM Watson, CoCoHub, Rasa, etc. It’s the perfect opportunity to discover how enterprises are using Conversational AI and to network with top industry experts.Also, we wanted to inspire you to create more great Conversational AI systems!So we created a special promo just for you and are offering you a Discounted Pass to the Chatbot Conference for only $49! This is $170 off our current price and this offer is limited to the first 25 people who register.You can now attend the C...

Voice Assistants Use Case — Automobile Dealership | by Tarun Dagar | Mar, 2021

13Mar

By Tarun DagarNo Comments

amazon-echo, automobile, best chatbot, chatbot, chatbot app, chatbot online, chatbot website, chatbots, creating chatbots, google chat bots, google-assistant, robot chat, voice-assistant

Voice Assistants Use Case — Automobile Dealership | by Tarun Dagar | Mar, 2021

Alexa!Hey Siri!Hey Google!If those audible prompts aren’t something you regularly use to search, shop, and interact online, you are about to be in the minority. By 2021, it has been forecasted that 60% of all online searches will be performed via voice search.That may be a daunting stat if you don’t already have an SEO strategy for your automotive dealership that takes voice search into consideration. Luckily, you have some time — only around 30–40% of searches are currently conducted by voice. Consumers are regularly searching for local businesses via voice search. In fact, 58% of consumers have used voice search to find a local business within the last year. And 46% of voice search users look for local businesses on a daily basis.Customers will be able to ask for information related t...

Voice Assistant Use Case –
Health and Wellness | by Tarun Dagar | Mar, 2021

11Mar

By Tarun DagarNo Comments

best chatbot, chatbot, chatbot app, chatbot online, chatbot website, conversational-ui, creating chatbots, google chat bots, health, medical, medicine, robot chat, voice-assistant

Voice Assistant Use Case – Health and Wellness | by Tarun Dagar | Mar, 2021

With cutting-edge artificial intelligence upgrading our lives above mediocrity, voice technology emerges out to be the healthcare stalwarts of the future. From handling follow-up calls to medical triage, booking appointments, and even diagnosis, VUI (Voice User Interface) is the perfect combination of medical knowledge with technology and tones of conversation to be the voice of the healthcare industry.To prevent the spread of COVID-19 and to continue responding to healthcare needs, hospitals are rapidly adopting telehealth and other digital health tools to deliver care remotely. Intelligent conversational agents and virtual assistants, such as chatbots and voice assistants, have been utilized to augment health service capacity to screen symptoms, deliver healthcare information, and red...

Voice Assistant Use Case
Real Estate | by Tarun Dagar | Mar, 2021

7Mar

By Tarun DagarNo Comments

amazon-alexa, best chatbot, chatbot, chatbot app, chatbot online, chatbot website, chatbots, creating chatbots, google-assistant, real-estate, robot chat, voice-assistant

Voice Assistant Use Case Real Estate | by Tarun Dagar | Mar, 2021

Are you eagerly searching for ways to enhance the profitability and productivity of your business? The real estate virtual assistant can be one of the best solutions for this. As lead generation is The Most Important factor necessary for making the real estate business thrive.An online real estate assistant can play a pivotal role in the growth of the real estate business. Real Estate has traditionally been a viable avenue for investment. To bridge the transition from the way real estate business is being handled, it only made sense to come up with a voice assistant for the same.Read along till the end find out about many other different ways by which they can help your real estate business.The users can stay updated with real-time value estimates of their property. They will also have ...

Voice Assistant Use Through Smart Hearables Earbuds Has Doubled Since 2018 | by Tapaan Chauhan | Mar, 2021

5Mar

By Tapaan ChauhanNo Comments

ai, amazon, artificial-intelligence, best chatbot, chatbot, chatbot app, chatbot online, chatbot website, creating chatbots, google chat bots, robot chat, voice-assistant, wearables

Voice Assistant Use Through Smart Hearables Earbuds Has Doubled Since 2018 | by Tapaan Chauhan | Mar, 2021

The presentation of AirPods Pro was positively a factor. Notwithstanding, the cost for the more seasoned models has additionally diminished, and AirPods have the best client evaluations in the item classification on destinations like Amazon.com. The gadgets likewise show lower client demands for development than different brands as definite in a few diagrams in the full report.Samsung Galaxy Buds additionally are vital in the report as these gadgets didn’t exist when we previously estimated customer selection for hearables in 2018. Advancements related to new cell phone buy helped Samsung move into the second spot in relative pieces of the overall industry for hearables, in front of a few mainstream sound brands just as tech monsters Google and Amazon. This could ultimately turn into a ...

Alexa Becomes a Chatbot — You Can Talk to Alexa by Typing | by Tapaan Chauhan | Mar, 2021

4Mar

By Tapaan ChauhanNo Comments

alexa, amazon, amazon-echo, artificial-intelligence, best chatbot, chatbot, chatbot app, chatbot online, chatbot website, creating chatbots, google chat bots, robot chat, voice-assistant

Alexa Becomes a Chatbot — You Can Talk to Alexa by Typing | by Tapaan Chauhan | Mar, 2021

Notwithstanding, if Alexa makes spoken proposals too much of the time, it subverts client experience. There are numerous remarks online that guarantee Alexa is, as of now, excessively loquacious. This implies Amazon must be miserly with its expressed proposals.Conversely, Echo shrewd shows routinely propose clients attempt new screens by putting the recommendation quietly on the pivoting screen. This is an unpretentious method to expand mindfulness without intruding on a client. A similar system is being utilized in the Alexa visit interface. On the off chance that you don’t want to exploit the recommendation, you overlook it and descend the screen.1. How Chatbots and Email Marketing Integration Can Help Your Business2. Why Chatbots could be the next big thing for SMEs3. My Journey into...

Future of AI Voice Assistants — BotPenguin | by BotPenguin | Feb, 2021

28Feb

By BotPenguinNo Comments

ai bot, ai chat, ai chatbot, ai-voice-assistant, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, google chat bots, google-assistant, robot chat, voice-ai, voice-assistant

Future of AI Voice Assistants — BotPenguin | by BotPenguin | Feb, 2021

The constant technological advancement transformed the way people perceive voice assistants in their day to day lives. When voice assistants began to appear with the introduction of Siri, no one could have predicted that we can even communicate with voice inputs without even typing out. Also, it has been amongst the new technologies used in chatbot platforms, enhancing user experience. Now nearly after years, it’s estimated that every one in 6 Americans prefer using a bot or smart speaker (Google Home, Siri, and Amazon echo). Even, e-marketer report suggests that nearly 100 million users will be using voice bots.Indeed, AI voice assistants will soar means, the tools and technologies behind these devices like AI (artificial intelligence) are shaping the industries and making them more te...

Alexa Moves Most Operations to Amazon-Built Chips | by Tapaan Chauhan | Feb, 2021

25Feb

By Tapaan ChauhanNo Comments

ai, ai bot, ai chat, ai chatbot, amazon, amazon-alexa, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, google chat bots, robot chat, voice-assistant

Alexa Moves Most Operations to Amazon-Built Chips | by Tapaan Chauhan | Feb, 2021

Alexa is moving the majority of its activities onto the Inferentia CPU delivered by Amazon. The movement away from the Nvidia chips utilized by Alexa recently will help the voice assistant’s speed and lessen its energy requests, as indicated by the organization, while also giving Amazon more control of its voice associate.Nvidia’s chips have gone about as the focal terminal for Alexa. The chips hand-off Alexa clients’ inquiries and orders to the Amazon Web Services server farms in the cloud and cycle the text’s reaction into the discourse. Presently, Inferentia chips will take up the job.They are manufactured explicitly for the AI assignments that involve a lot of Alexa’s work, such as perceiving language and pictures and producing a fitting reaction.Alongside Alexa, the Inferentia chip...

Best Ways of Making Money with Alexa Skills | by Ipervox | Feb, 2021

24Feb

By IpervoxNo Comments

ai bot, ai chat, ai chatbot, alexa-developer, alexa-skills, amazon, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, monetization, robot chat, voice-assistant

Best Ways of Making Money with Alexa Skills | by Ipervox | Feb, 2021

The effectiveness of Alexa–Amazon’s digital assistant–depends on the skills Alexa has to offer. These Skills are mostly the third-party capabilities built by developers. The Alexa Skills count keeps rising every day, which nowadays has gone over 200 000 available ones worldwide.The smart speaker market in the US is dominated by Amazon Alexa, accounting for more than 70% of all sales. This leads to promising long-term prospects for the device.Recognizing these facts, have you ever considered making money with Alexa Skills?This question goes not only for an Alexa Skill developer but also to businesses and Sellers.Of course, we can all agree that every new emerging technology has given ways to many companies to make a profit from them. In this case, Alexa Skills make no exception.Some of t...

Bumble Wings- A UX Proposal. I remember before the pandemic, my… | by Razane Hanna | Feb, 2021

21Feb

By Razane HannaNo Comments

best chatbot, case-study, chatbot, chatbot app, chatbot online, chatbot website, conversational-ui, creating chatbots, robot chat, ui-design, ux-design, voice-assistant

Bumble Wings- A UX Proposal. I remember before the pandemic, my… | by Razane Hanna | Feb, 2021

I remember before the pandemic, my friends and I would sometimes jokingly and other times not so jokingly, swap phones and Swipe for one another on dating apps. We mostly used Bumble and hinge. I thought it would be interesting to make this possible even when there’s a pandemic happening. In other words: have a feature that allows friends to swipe for one another and matchmake. I decided to test how this feature would present itself in Bumble as it is one of the most popular dating apps on the market.DisclaimerThis feature was designed independently from bumble and purely for the purpose of exploration. I do not own any rights to the existing mobile application. I utilized screenshots from the internet and my own phone and put together these wireframes on using Figma. The entire process...

Clubhouse Invite and More: A Non-Definitive Guide | by Ipervox | Feb, 2021

21Feb

By IpervoxNo Comments

ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, Clubhouse, conversation with ai, conversational-ui, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, google chat bots, robot chat, social-media, voice-assistant, voice-first

Clubhouse Invite and More: A Non-Definitive Guide | by Ipervox | Feb, 2021

The year 2020 has been a rough one, but this hasn’t stopped new ideas from emerging and making their way. Especially when talking about new social networks and connectivity tools. The same applies to the new social media developed by Silicon Valley entrepreneur P. Davison and ex-Google employee R. Seth.This brand new social media platform, Clubhouse, wants to change the way people talk. Rather than share text, users can openly communicate by sharing voice recordings. Company founders believe that Clubhouse will allow people everywhere to be more open. They will be able to tell stories, develop ideas, and meet new friends.New types of social platforms seem to appear every day. This one is different, though. Instead of text posts, users share audio clips.In this social network, real-time ...

Are you ready for the voice revolution? | by VozLab | Jan, 2021

16Feb

By VozLabNo Comments

ai bot, ai chat, ai chatbot, alexa, amazon-alexa, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, google chat bots, robot chat, smart-speaker, virtual-assistant, voice-assistant

Are you ready for the voice revolution? | by VozLab | Jan, 2021

Voice is changing the way we interact with brands.Photo by Anete LusinaAs 2020 finally came to an end, it is impossible not to mention the Covid-19 pandemic and how much it has shaped the way we live and work. We have all had to adapt rapidly to the new reality. Social interactions were disrupted, so we had to think of creative solutions to help us manage the transition from office job to work-at-home. To stay sane, stay connected, and to continue engaging in conversations, many turned their attention to digital assistants and smart speakers (1). Globally, smart speaker sales continued to increase in Q2 2020, defying the pandemic and growing 6% to reach 30 million units (2). The UK and the US market are at the forefront in terms of growth, with one in three people having access to a sma...

Getting started with the Relay SDK | by Ibraheem Khalifa | Feb, 2021

14Feb

By Ibraheem KhalifaNo Comments

best chatbot, chatbot, chatbot app, chatbot online, chatbot website, conversational-ui, creating chatbots, heroku, nodejs, programming, robot chat, voice-assistant

Getting started with the Relay SDK | by Ibraheem Khalifa | Feb, 2021

Hey folks! Let’s get started with a quick example showing how you can use the Relay node.js SDK to create a simple number game. For this example, we’ll use Heroku to host a Websocket that will maintain a connection with the Relay Server.First, create a new app using Heroku. We’ll be naming ours ‘relay-wf’:Next, let’s setup our environment with git and Heroku CLI (instructions for windows/linux):$ brew tap heroku/brew && brew install heroku$ heroku loginNext, let’s initialize our environment:$ cd relay-wf$ git init$ npm init$ npm install relay-jsNext, we’ll setup our example interaction & deploy it to heroku. Here we are creating a basic app that let’s users guess two numbers and returns the one who guest closestimport relay from 'relay-js'const app = relay()app.workflow(`num...

How to build Alexa Skills without
coding knowledge (2021) | by Ipervox | Jan, 2021

14Feb

By IpervoxNo Comments

ai bot, ai chat, ai chatbot, alexa, alexa-skills, amazon-echo, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, conversational-ui, creating chatbots, robot chat, voice-assistant

How to build Alexa Skills without coding knowledge (2021) | by Ipervox | Jan, 2021

When talking about Alexa Skills building, the common things that come to someone’s mind is AI, programming language, complicated coding, and so on.You may also think that projecting and executing the creation process is very complicated too.For most of the process, all of the difficulties mentioned above remain true. We state “for most of the process” since nowadays, it has become easy to build your own Alexa Skill, where all is needed is the idea of what you want it to be for.Now, it is much easier to create them since the No Code trend has influenced how Amazon manages the Skill creation process.It started in November 2014, when Amazon launched its series of Amazon Echo devices, which were Alexa-enabled smart speakers.They weren’t Alexa themselves, but they were the best channel of re...

How Amazon’s voice technologies can assist your company with Alexa for Business | by Ipervox | Jan, 2021

8Feb

By IpervoxNo Comments

ai bot, ai chat, ai chatbot, alexa-skills, amazon-alexa, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, google chat bots, robot chat, virtual-assistant, voice-assistant, voice-technology

How Amazon’s voice technologies can assist your company with Alexa for Business | by Ipervox | Jan, 2021

Amazon Echo deviceFor the last decades, the way people interact and communicate with each other keeps changing nearly every day. We have reached the point where customers are oriented towards Amazon Alexa devices and their companions to acquire the services they need.The same thing is happening with companies who offer services to their customers directly.The way they communicate with their customers and offer their services has changed drastically over two decades.From giant printed banners to Radio publicity, it would later change to TV commercials. Then the Smartphones’ era came to be, all along with phone payments, commercial websites, online payments.Nowadays, it is common for a business to advertise on social media, and the channels are growing.Now the era of voice technologies ha...

National Consumer Survey Reveals that a lot of Consumers Want Voice Assistants in Mobile Apps | by Tapaan Chauhan | Jan, 2021

4Feb

By Tapaan ChauhanNo Comments

ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, google chat bots, innovation, robot chat, voice-assistant

National Consumer Survey Reveals that a lot of Consumers Want Voice Assistants in Mobile Apps | by Tapaan Chauhan | Jan, 2021

Adding voice collaborator highlights to portable applications was, at one time, an expensive and complicated endeavor. Nonetheless, with the ascent of white mark arrangements from Aiqudo, Alan AI, Microsoft, SoundHound, and Spokestack alongside open-source devices, for example, Rasa, the cost, time, and unpredictability have drastically diminished in recent years.The Smartphone Voice Assistant Consumer Adoption Report covers this theme in extra profundity, including developing a voice in versatile applications. What’s more, there are more than 50 diagrams and 40 pages of investigation of the more extensive voice on cell phones. It includes a piece of the pie for Apple Siri, Google Assistant, Samsung Bixby, and Amazon Alexa, recurrence of voice partner use on cell phones, and a nitty-gri...

Alexa Answers Crowdsourcing Arrives in the UK | by Tapaan Chauhan | Jan, 2021

2Feb

By Tapaan ChauhanNo Comments

alexa, amazon, amazon-alexa, artificial-intelligence, best chatbot, chatbot, chatbot app, chatbot online, chatbot website, creating chatbots, robot chat, voice-assistant

Alexa Answers Crowdsourcing Arrives in the UK | by Tapaan Chauhan | Jan, 2021

Amazon has extended its voice-based data publicly supporting Alexa Answers to the United Kingdom. The feature asks the overall population to help answer queries presented to the voice colleague that it doesn’t respond to, building the information base and react to those equivalent queries later on.Alexa gadget proprietors utilize the voice partner to respond to addresses more than some other single errand. Amazon professes to have added a billion information focuses in the most recent year to help do as such. Yet, the voice associate doesn’t generally answer and may not comprehend the inquiry as it is expressed. Alexa even has an Answer Updates highlight that vows to return to a client with an answer it doesn’t have yet. When the voice colleague can’t reply, the inquiry is deciphered an...

What Can We Expect From Conversational AI In 2021 | by Adrian Thompson | Dec, 2020

1Feb

By Adrian ThompsonNo Comments

ai, ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbot-design, chatbot-development, chatbots, conversation with ai, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, google chat bots, robot chat, voice-assistant

What Can We Expect From Conversational AI In 2021 | by Adrian Thompson | Dec, 2020

Yes we are going to see continued growth in conversational AI in 2021. It’s predicted that 1.4 billion people will use chatbots on a regular basis with $5 billion projected to be invested in chatbots by 2021. Voice assistant use will also grow. The use of voice assistants is expected to triple by 2023 (juniper research) and 50% of businesses will spend more on conversational than mobile in 2021.For retail and e-commerce firms, conversational commerce, which is e-commerce transactions made by conversational methods such as texting and messaging, is generating waves. C-commerce not only allows brands to better serve their client base, but it’s opening up doors to new customers as well. A report made by Facebook states that 40% of global respondents said that c-commerce was their first int...

Happy Alexa, Sad Alexa…. In November 2020, Amazon Alexa added… | by Alex Kintzer | Jan, 2021

31Jan

By Alex KintzerNo Comments

ai, ai bot, ai chat, ai chatbot, alexa, amazon, best chatbot, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, robot chat, voice-assistant

Happy Alexa, Sad Alexa…. In November 2020, Amazon Alexa added… | by Alex Kintzer | Jan, 2021

In November 2020, Amazon Alexa added more new speech presets (“musical” and “conversational”) to their “Excited/Disappointed” Speech Synthesis Markup Language (SSML) presets debuted in November 2019.* Although Alexa does provide examples of the code for each preset, they are still pretty vague (good internal coding) so from an audio/neuroscience view, I was interested in what made the voices sonically different and how that compared to current literature on acoustic characteristics of language and emotional prosody, using the examples from their website.*I am a student and not affiliated with Amazon. All sounds, code and news are publicly available.With the original and new audio examples hard-panned L and R respectively, I was able to use Blue Cat Audio’s Freqanalyst Logic Pro X Plug-i...

Alexa gains support for location-based reminders and routines | by Tapaan Chauhan | Jan, 2021

30Jan

By Tapaan ChauhanNo Comments

amazon, amazon-alexa, artificial-intelligence, best chatbot, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, robot chat, smart-home, voice-assistant

Alexa gains support for location-based reminders and routines | by Tapaan Chauhan | Jan, 2021

Alexa schedules dispatched as explicit arrangements of activities made by Amazon. They’ve gotten more adaptable from that point forward, adding outsider abilities as alternatives before the end of last year and making those custom schedules of exercises and special orders sharable a couple of months prior. The new component takes that adaptability to the following level by letting clients alter Alexa’s moves at an automatic level. The conceivable outcomes are as broad as any order you want to give Alexa, from working smart home gadgets to making quips when you prepare for bed. The activities can be added when clients set up a daily practice in the Alexa application.Timetable alarms and other updates are additionally more customized with the update. Various individuals can share a solita...

UX Design Resources | Tools for Voice & Conversation Design | by Chelsea Case | Jan, 2021

28Jan

By Chelsea CaseNo Comments

ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, conversation with ai, conversational-ui, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, robot chat, ux, ux-design, ux-writing, voice-assistant

UX Design Resources | Tools for Voice & Conversation Design | by Chelsea Case | Jan, 2021

Voice User Experience and Conversational Design are two of the fields I have found especially interesting while learning about UX Design. They have often been described as the next frontier in user experience design and leave ample space for experimentation. Before talking about tools and tricks, let’s talk about how these two areas are different.Voice UI DesignVoice interface design uses speech recognition to allow users to engage with technology using voice commands. As the world becomes increasingly fast-paced and information-dense, voice technologies are challenging the dominance of the graphical user interface and can make the experience much smoother. (Definition via UXPin)Conversation DesignConversation Design is the process of designing a natural, two-way interaction between a u...

IVR Deflection vs Conversational IVR: How to Improve Customer Satisfaction | by Haptik | Jan, 2021

25Jan

By HaptikNo Comments

ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbots, conversation with ai, conversational-ai, conversational-ivr, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, ivr-solution, robot chat, voice-assistant

IVR Deflection vs Conversational IVR: How to Improve Customer Satisfaction | by Haptik | Jan, 2021

Interactive Voice Response (IVR) is a ubiquitous yet disliked tool for customer service. While businesses adopted them to respond to customer queries and calls effectively and reduce support costs, it created massive resentment among customers. This dissatisfaction reached a point where a large US telecom carrier decided to do away with IVR altogether and allow customers to contact human agents directly. While IVR helped organizations achieve efficiencies to some extent along with reduced cost per call, customers found the impersonal interactions to be less than satisfactory.IVR Is Transforming To Be More RelevantDespite the shortcomings of IVR, it is not going away. Instead, it is undergoing a transformation to provide better ways to serve customers. Primary among the changes is the ri...

Star Wars: Squadrons Game Adds Voice Command Mod for AI Co-Pilots | by Tapaan Chauhan | Dec, 2020

7Jan

By Tapaan ChauhanNo Comments

ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, games, robot chat, star-wars, voice-assistant, voices

Star Wars: Squadrons Game Adds Voice Command Mod for AI Co-Pilots | by Tapaan Chauhan | Dec, 2020

Star Wars: Squadron has introduced a new mod for its players. It now supports voice command through HCS voice-packs. This new mod has added a new life to this video game. Moreover, among the three voices available, one of the voices is of Michael Dorn, better known as the Klingon Worf from the Star Trek: The Next Generation show and films.The three voices, each costing around $13, fill in as the co-pilot for the player. While the game is on, the player can arrange the AI to alter focus on, deal with the motor frameworks of the ship, and request them to shoot their weapons, in any event, indicating which weapon to discharge by mentioning to the AI what the loadout for the ship is before starting the following level. Star Wars isn’t the main game that HCS Voicepacks has made voices for. A...

Best Games to Play With Google Assistant on Your Smart Display | by Anna Prist | Dec, 2020

30Dec

By Anna PristNo Comments

ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, bots, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, gaming, Google, google chat bots, robot chat, voice-assistant

Best Games to Play With Google Assistant on Your Smart Display | by Anna Prist | Dec, 2020

Christmas is right around the corner and since most of us will be spending this holiday season at home, now is just the right time to plan some fun activities. Google Assistant is of great help here — it can entertain both kids and adults, making any party safe and fun. If you own a smart display, consider yourself lucky, as these devices provide a better gaming experience and full immersion, for they conjoin sound, touch, and visual elements.We play-tested a number of games using Google Nest Hub to find the most enthralling and addictive ones, games you’d love to play on and on. It’s not just about graphics and sound, we analyzed program behavior, the gameplay itself, the response time, speech recognition, and limits of a system. As a result, we present our top games to play with Googl...

New Alexa Care Hub Keeps a Remote Eye on Older Relatives | by Tapaan Chauhan | Dec, 2020

27Dec

By Tapaan ChauhanNo Comments

ai bot, ai chat, ai chatbot, alexa, amazon-echo, best chatbot, bots, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, robot chat, smart-home, voice-assistant

New Alexa Care Hub Keeps a Remote Eye on Older Relatives | by Tapaan Chauhan | Dec, 2020

Once Care Hub is set up, you’ll be able to access a feed of all your loved ones’ interactions with an Echo device or other connected smart home device. This lets you know what they’re doing and what room of the home they’re in. You can also set up a feature to alert you if no activity is detected by a particular time of day. When people are separated for safety reasons, the Care Hub is an excellent option for staying connected that allows you to check in on loved ones without violating their privacy. While the Care Hub isn’t the same as seeing someone in person, it can provide peace of mind when you have elderly parents or relatives that live alone.1. 3 Tips for your Voice and Chatbot Program from Gartner’s Customer Service Hype Cycle 20202. Deploying Watson Assistant Web Chat in Salesf...

Alexa Mimics Android, Debuts New Auto Mode and Commute Routine | by Tapaan Chauhan | Dec, 2020

27Dec

By Tapaan ChauhanNo Comments

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Alexa Mimics Android, Debuts New Auto Mode and Commute Routine | by Tapaan Chauhan | Dec, 2020

The Amazon Alexa Auto Mode feature has been introduced that can enhance the user’s vehicle experience by allowing them to easily navigate, stay connected, and entertain the passengers while driving. The new feature works on Amazon Echo Auto devices and connects with users’ smartphones, and uses its screen to display information. The latest development equates Amazon Echo Auto with Android Auto and Apple’s CarPlay. The company says that the auto mode has four screens — Home, Navigation, Communication and Play — and a menu bar that allows users to switch quickly with them.It allows users to navigate, communicate and play media while driving — just like Android Auto and Apple CarPlay. The feature uses a smartphone’s screen and converts it into a source to display information on four differ...

The best smart speaker: Google Assistant, Amazon Alexa, Apple, Sonos & more — 2020 | by Tapaan Chauhan | Dec, 2020

27Dec

By Tapaan ChauhanNo Comments

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The best smart speaker: Google Assistant, Amazon Alexa, Apple, Sonos & more — 2020 | by Tapaan Chauhan | Dec, 2020

The craze of smart speakers is increasing a lot nowadays. It is one of the few essential gadgets to make a home smart. Smart speakers work through the virtual assistant of smartphones. If you have a smart speaker in your house, you can also play music along with turning on the home light through voice command. Not only this, but smart speakers also answer your questions and even tell you the weather conditions along with the latest news. If you, too, are thinking of getting a smart speaker for yourself, then we are telling you about some of the best options.Coming at the price of around Rs 14,000, this smart speaker is much better than the expensive Apple HomePod and Google Home Max. It can be used for stereo as well as a multi-room audio setup. Now, coming to the features, you can choo...