Wednesday, July 22Digital Marketing Journals

digital-assistant

AI saves human lives | Born Digital
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AI saves human lives | Born Digital

There are various ideas about what artificial intelligence is capable of and how people can use it for their good. In connection with the term “AI,” people often imagine a variety of abstract IT industries. Some even see AI as a potential threat to the future of humankind. But the opposite is closer to the truth so far since artificial intelligence quickly advances in protecting the safety and health of humans.AI already keeps people safe in a variety of industries. For example, it cooperates with healthcare professionals helping to determine a patient’s diagnosis and possible treatment. During that, it relies on an enormous amount of data that the human brain wouldn’t be able to process. Artificial intelligence also protects human lives in criminology. It helps during investigations of hu...
Voicebots are ready to solve problems
ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, digital-assistant, robot chat, virtual-assistant, voice-assistant

Voicebots are ready to solve problems

How AI facilitates communication between companies and their customersImagine having a crucial online meeting in a couple of minutes, but your internet connection refuses to work. Stressed out, you call the customer support line, and the voice, that picks up the phone introduces itself as a digital assistant…You start losing faith in solving the problem in time. The robot, however, quickly understands your issue and provides clear instructions on how to solve it. You don’t have to repeat your questions or push any numbers for forwarding the conversation. Everything works fine in a moment.This example is how the company call centers and technical helpdesks might look in soon future.Whenever you call for help, artificial intelligence is ready to answer (source: unsplash.com)More than 80% of ...
The changing face of chatbots beyond 2021 | by Chris Knight | Mar, 2021
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The changing face of chatbots beyond 2021 | by Chris Knight | Mar, 2021

When I started writing about chatbots they were largely academic projects or intense in-house creations for firms with huge customer bases. In the fast-moving five-plus years since, they have become a staple part of business offerings, spawned a startup armada with fast-evolving services, and that’s just the beginning.Chatbots, virtual agents and digital avatars will fast change how we all communicateCall them chatbots, conversational AIs, virtual agents or avatars. Whatever the name, digital chatterboxes are fast becoming a familiar sight on the front of websites, within apps and business services. Soon we won’t be able to move for AI-based advice and information services.But it was so different only a couple of years back. When Siri (10 years old in October) and Alexa arrived, they heral...