Saturday, October 16Digital Marketing Journals

Tag: Service

How To Educate People On Your Software As A Service Product
Business advice, googe optimize, google optimization, google seo, search engine optimisation, search engine optimising, search engine optimization, SEO, seo services

How To Educate People On Your Software As A Service Product

As a software as a service (SaaS) business owner, you probably feel like your product is the best. And while that might really be the case, the key to success is being able to convince other people that it’s the best, too. Educating people on what you have to offer is the best way to do this. After all, most people aren’t willing to spend money on something they don’t understand.  In order to bring customers up to speed, you’re responsible for explaining how your product works and why it’s useful can be the secret ingredient your marketing strategy is missing.  The good news is that educating your customers doesn’t have to be difficult (or expensive). Let’s talk about things you can do to help people understand the benefits of using your software as a service product.  Have A Clear Unde...
Can Service Area Pages With Duplicate or Similar Content Increase Traffic?
Advanced Local SEO Training, business, GMB, googe optimize, google optimization, google seo, pagerank, search engine optimisation, search engine optimising, search engine optimization, SEO, seo services

Can Service Area Pages With Duplicate or Similar Content Increase Traffic?

Posted Oct 11, 2021 by Colan Nielsen At our April LocalU event, I covered Shades Of Grey: Controversial Local SEO Tactics that Drive Results. I covered local SEO tactics ranging from keyword stuffing to review snippets in the organic search results. One of the topics I discussed, which always draws a wide range of opinions, was the concept of creating service area pages that have duplicate, or very similar content. Duplicate, or similar content has always been a controversial topic. Google has confirmed on many occasions that duplicate content is not a negative ranking factor. It’s underst...
How can you use WhatsApp for customer service? [Tips + best practices] | by Engati | Sep, 2021
ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, customer-experience, google chat bots, robot chat, technology, Whatsapp, whatsapp-chatbot

How can you use WhatsApp for customer service? [Tips + best practices] | by Engati | Sep, 2021

Globally, there are about 3 million companies that use WhatsApp business to reach and engage their customers. 84% of SMBs believe that WhatsApp is a very effective way for them to communicate with their customers.Wondering why so many companies are going all out to serve their customers over WhatsApp? Want to know how you could scale up WhatsApp customer support?We’re answering all your questions in this article.‍WhatsApp has 2 billion active users in 180 countries. It’s almost certain that your customers are using WhatsApp on a regular basis. To make it even better, 70% of WhatsApp users check the app daily.And guess what, providing customer support over WhatsApp reduces customer effort by eliminating the need for them to always visit your website, write an email, or even get on...
How Chatbots are Transforming Customer Service with AI | by REVE Chat | Aug, 2021
ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, bots, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, customer-service, robot chat

How Chatbots are Transforming Customer Service with AI | by REVE Chat | Aug, 2021

The traditional way of customer service falls short when it comes to meeting the constantly evolving expectations of new-age customers.So, businesses that still adhere to the old ways must change the ways if they aim to deliver greater experiences to customers at every step of their journey.This is where AI chatbots make the foray into the customer service sphere as they not only impact the support but can also automate functions across sales, or marketing verticals as well.With 50% of consumers no longer caring whether they are dealing with humans or AI-enabled assistants, bots-driven automation can definitely fill the gap in the customer service hierarchy and ensure value.Using AI bots, it becomes easy to provide better prompt assistance at various touchpoints of the customer journey,...
How To Use A Chatbot & VoIP Together For Better Customer Service? | by Vibhu Dhariwal | Aug, 2021
ai bot, ai chat, ai chatbot, best chatbot, bots, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, conversational-ai, creating chatbots, customer-service, robot chat, voip

How To Use A Chatbot & VoIP Together For Better Customer Service? | by Vibhu Dhariwal | Aug, 2021

The advancement of the Internet has brought changes in almost every field. One of those changes is the shift of customer support to the Internet. Email support, live chat, chatbots, and conversations on social media are just some of the countless examples of virtual customer service.With a bit of help from artificial intelligence, companies are skyrocketing their customer support to a whole new level. Artificial intelligence helps place various customer support channels on one single platform, and it easily automates the tasks that traditionally consumed a lot of human time. Managing customer support has become very easy for companies, and as far as the customers are concerned, they get a seamless user experience at every support channel.Does this automation mean that we should move on ...
Best Laundry Service WordPress Themes 2021
building website, creating a website, google web designer, internet design, laundry, responsive web design, web design, web design company, web designer, web page design, website builder, website design, WordPress Themes

Best Laundry Service WordPress Themes 2021

These laundry service WordPress themes are the best choice for every type of commercial laundry service website. If you are looking for a high quality designed theme with more additional features for your laundry service business, then the Laundry theme is the best choice so that you can launch your website in a very quick time. Create Amazing laundry service websites, Dry Cleaning Websites, Laundry Service, Professional Cleaners. Create pages to hire a cleaner, become a cleaner, maid services. DirtyWash Dirty is a WordPress theme created to clean websites, such as laundry for restaurants, hotels, schools. Dirty is optimized for the best, with a friendly user interface. You can use it to create a website with the best SEO optimization score without having to do anything else. more info...
The Evolution of Customer Service: Conversational Automation is Your Key to Success | by Ambit | Jun, 2021
ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, customer-experience, customer-service, facebook bot, facebook chatbot, facebook messenger bot, robot chat

The Evolution of Customer Service: Conversational Automation is Your Key to Success | by Ambit | Jun, 2021

The ways customers interact with businesses have drastically changed in previous years.From the early days of face-to-face interactions, phone calls and contact centres, the customer service experience has evolved exponentially.Shifts in consumer behaviour and advancements in technology are both catalysts for change.The traditional methods of customer service are expensive to maintain and no longer meet the demands of modern consumers.Leading businesses are now implementing more automated and cost effective solutions to provide superior customer service experiences. Only the organisations that are willing to adapt to changes in business-consumer dynamics will meet customer expectations and thrive.We look at the way customer service has evolved and what businesses must do to succeed.→ Au...
AI-powered chatbots to scale customer service support. | by Botspice | Jun, 2021
ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, chatbots-for-business, conversation with ai, creating chatbots, customer-service, robot chat

AI-powered chatbots to scale customer service support. | by Botspice | Jun, 2021

When customers reach out to the company for service, they expect instant responses to their problems. However, a customer care provider can only cater to a certain number of cases at a time.How do you scale support? Have you thought about the customers?There are so many service horror sagas that customers have experienced like long wait lines where the agent is unavailable, one where the agent is unable to deliver answers to customer’s questions, agents ghosting on a customer on call, and inconsistent answers provided by service agents.If only there could be one place where the customers can go to, where there is an instant answer to their queries, quicker issue resolution and minimum agent transfers?Botspice- AI-Powered Customer support chatbotsCustomer care bot by Botspice, an AI-powe...
Service Pages and Local SEO: 20+ Principles to Make Them Your Rock-Solid Foundation
googe optimize, google optimization, google seo, pagerank, search engine optimisation, search engine optimising, search engine optimization, SEO, seo services, Uncategorized

Service Pages and Local SEO: 20+ Principles to Make Them Your Rock-Solid Foundation

Like my post? Please share! I work with clients on all kinds of local-visibility-related challenges, but you would not believe how much time I spend on service pages: explaining, critiquing, troubleshooting, inventorying, creating, and refining them, and then doing it all over again. By “service page” I mean any page that’s focused on a specific service you offer.  But everything I recommend here also applies to whatever you may offer: products you sell, medical treatments you perform, legal cases you handle, etc.Service pages can help you in many ways, including in that they:Turn more of your visitors into customers, no matter how good or bad your search engine visibility is. Can bring you most of the organic rankings you’ll get. Can pop you into the Google Maps results / local 3-...
How Conversational AI Help Businesses Improve Customer Service? | by Megha Verma | May, 2021
ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, bots, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, conversational-ai, creating chatbots, robot chat

How Conversational AI Help Businesses Improve Customer Service? | by Megha Verma | May, 2021

Conversational AI is the next wave of satisfactory customer experiences. It is the linchpin for any customer-oriented business nowadays. It, indeed, is the core objective of companies nowadays that needs to be prioritized.The mantra of keeping the customer happy rests in the idea of being completely available to them and being highly responsive to solve their queries and concerns.Customers appreciate the responsiveness and availability that businesses can deliver them and there is no denying that Conversational AI is an ideal solution to do so.Simply put, intelligent AI tools can help evolve the complete customer experience and deliver modern-day enterprise solutions.SourceFor example, a company’s decision to outsource their call center service will probably save money. However, the fac...
How to Fix Common Service Area Business Issues in Google My Business
googe optimize, google optimization, google seo, Local Search, pagerank, search engine optimisation, search engine optimising, search engine optimization, SEO, seo company, seo services

How to Fix Common Service Area Business Issues in Google My Business

When it comes to Google My Business’s rules and guidelines there is a lot of room for improvement.Yes, they have rules written down, but those guidelines are vague in many areas and contradictory in spots.That makes things confusing for even the smartest marketer or business owner. Trying to understand some of GMBs guidelines is almost like trying to solve a Rubik’s Cube in a dark room.And the rules pertaining to Service Area Businesses (SABs) seem to be the most confusing.In this column, you’ll learn about the most common problems SABs experience in Google My Business — and how to solve them.What is Unique About Service Area Businesses in GMB?Service Area Businesses are those lacking a physical storefront location where customers can visit.SABs have employees that go out to their custo...
Automate Customer Service with Conversational AI in E-Commerce
ai, ai bot, ai chat, ai chatbot, ai-chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, conversational-ai, creating chatbots, ecommerce, robot chat

Automate Customer Service with Conversational AI in E-Commerce

conversational ai in e-commerceThanks to the internet, the world is more connected than ever before and businesses can easily reach their customers through the network. With more and more people using the internet to access the services, the demand for a better experience and problem resolution is increasing at a pace that it might be hard for businesses to reach the expectations.Highlights:It is Estimated that every year, 265 billion customer service requests are made and money as much as $1.3 Trillion is being spent to satisfy the customer requests. With E-commerce businesses are expanding into more spheres and increasing their customers, these queries and their complexities would only grow. With that, the cost for businesses to scale their customer services would also grow.You may ha...
How to reinforce IT service desk with AI-powered ITSM Chatbots
ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, information-technology, itsm, robot chat

How to reinforce IT service desk with AI-powered ITSM Chatbots

Artificial Intelligence is one technology that has disrupted the life and living of people across the globe. From the ride-sharing apps that you use to the voice assistants that take your command, AI is all around you. What’s fascinating is that the technology isn’t limited to the services offered to the customers but extends to everyday business operations.CIOs are actively investing in AI solutions to enhance and upgrade their infrastructure. Evidently, the technology finds its usage in a number of operations including workforce automation, task allocation, and interacting with customers. A few have this misconception that artificial intelligence would replace the manual workforce, leading to job cuts. However, that’s not true. The only purpose behind integrating AI tools and processe...
AI-powered Customer Service Solutions Are Driving Better experience in the face of COVID-19 | by Enterprise Bot
ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, conversational-ai, covid19, creating chatbots, customer-experience, customer-service, robot chat

AI-powered Customer Service Solutions Are Driving Better experience in the face of COVID-19 | by Enterprise Bot

Amid the ongoing Coronavirus pandemic and the demand for digital services reaching an all-time high, AI-powered Conversational Solutions are delivering promising results by improving user experience end-to-end with innovation.Amid this harrowing pandemic, businesses are facing a blizzard of calls, emails, and messages from concerned customers.And though teams continue to work remotely to address the inexorable requests, from the super exigent to the super..yes…usual, they can barely keep themselves immune to the anxiety and stress that follows.The stretched working hours are only making things more overwhelming. Besides the support reps, who are going out of their way to answer queries and offer people a semblance of clarity in this uncertainty, the customers themselves are, now more of...
Now THAT’S What I Call Service Worker! – A List Apart
Browsers, building website, Code, creating a website, google web designer, internet design, JavaScript, User Experience, web design, web design company, web designer, web page design, website builder, website design

Now THAT’S What I Call Service Worker! – A List Apart

The Service Worker API is the Dremel of the web platform. It offers incredibly broad utility while also yielding resiliency and better performance. If you’ve not used Service Worker yet—and you couldn’t be blamed if so, as it hasn’t seen wide adoption as of 2020—it goes something like this: Article Continues BelowOn the initial visit to a website, the browser registers what amounts to a client-side proxy powered by a comparably paltry amount of JavaScript that—like a Web Worker—runs on its own thread.After the Service Worker’s registration, you can intercept requests and decide how to respond to them in the Service Worker’s fetch() event.What you decide to do with requests you intercept is a) your call and b) depends on your website. You can rewrite requests, precache...
How Can AI-driven Chatbots Boost Customer Service Operations? | by Rebecca James | Feb, 2021
ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbot-design, chatbots, chatbots-for-business, conversation with ai, creating chatbots, robot chat

How Can AI-driven Chatbots Boost Customer Service Operations? | by Rebecca James | Feb, 2021

Entirely contrary to Artificial Intelligence’s image that Hollywood has brainwashed into our heads, which includes rather comical portrayals of power-hungry robots on a mission to end the human race. AI, in its many applications, has dramatically impacted the way we lead our lives today. Whether it is the fantasy of a self-driving car, data protection, or home assistants, such as Amazon’s Alexa that answer our annoying queries in a matter of seconds, the ever-growing technology of AI has eased modern life in a multitude of ways.However, speaking of artificial intelligence’s more practical applications, perhaps no application is as useful as the chatbot’s highly convenient invention.A chatbot is an AI-powered wonder that significantly strengthens communication within businesses by provid...
How to Get Help from Facebook Ads Customer Service
best chatbot, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, creating chatbots, Facebook Ads, facebook bot, facebook chatbot, facebook messenger bot, google chat bots, instagram chatbot, robot chat

How to Get Help from Facebook Ads Customer Service

If you have ever used Facebook Ads, chances are you will need or have looked for help from Facebook Ads customer service.However, it’s not exactly clear how to go about speaking to an actual Facebook representative. A real-life person? They do exist! Well then, where do you turn for your Facebook Ads customer service? Live Chat With Facebook Chat SupportIf you’re not one of the lucky ones with a Facebook Ads rep assigned to your account, then you’ve probably run into a bunch of run-around answers on how to speak to a human at Facebook Ads. Facebook Ads are problematic, and you’re bound to have some questions come up. Perhaps you are having pixel problems, billing issues, outrageous metrics, or ad delivery issues. Whatever your issues are, contacting Faceb...
“Target Hours” Change the Game with Service ROI: How to Find & Implement Them
Blog, Digital Marketing, Digital Marketing Agency, digital mkt, email outreach, Internet marketing, Online Marketing

“Target Hours” Change the Game with Service ROI: How to Find & Implement Them

When you run a service-based business, like a marketing agency, it’s not clear how many hours you spend working on specific tasks.Designing a website doesn’t always take 12 hours and 47 minutes. Sometimes it can take less, and other times it can take astronomically more (ask us how we know).That’s when things get weird. Figuring out how long you spend on the different services you offer can be tricky, which leads to a lot of unknowns.What service is your profit-driver?Which service do you think is your profit driver, but actually isn’t?What service do you need to remove from your offers because it’s eating up too much of your team’s time without enough revenue to compensate?This is the stage of service-based business (or agency life) where you wonder, “Why are things...
How to Use Instagram for Customer Service : Social Media Examiner
facebook, facebook marketing, How To, instagram, Instagram Stories, Instagram Tools, Social Marketing Strategies, social media, social media marketing

How to Use Instagram for Customer Service : Social Media Examiner

Social Media MarketingIndustry ReportIn our 12th annual social media study (46 pages, 60+ charts) of 5,200+ marketers, you'll discover which social networks marketers most plan on using, organic social activities, paid social media plans, and much more! Get this free report and never miss another great article from Social Media Examiner. (function(d, s, id) { var js, fjs = d.getElementsByTagName(s)[0]; if (d.getElementById(id)) return; js = d.createElement(s); js.id = id; js.src = "https://connect.facebook.net/en_US/sdk.js#xfbml=1&version=v2.8&appId=1481434622174394"; fjs.parentNode.insertBefore(js, fjs); }(document, 'script', 'facebook-jssdk'));
10 Bootstrap Ways to Grab More of Your Service Area in Local Search
googe optimize, google optimization, google seo, pagerank, search engine optimisation, search engine optimising, search engine optimization, SEO, seo services, Uncategorized

10 Bootstrap Ways to Grab More of Your Service Area in Local Search

Like my post? Please share! You’re probably frustrated by the puny patch of land in which you rank for anything.  How can you grab at least a little more of your service area? It takes work, but you can rank in (and get more business from) places beyond the one city or few towns where you rank today.  Those gains will happen mostly in the local organic results, but most strategies can drag your Google Maps rankings along, too. Here’s a video of my talk at the recent Whitespark Local Search Summit, hosted by Darren Shaw.  It’s called “10 Bootstrap Ways to Grab More of Your Service Area in Local Search,” and I hope it gives you some doable ideas for how to do exactly that. If you want a handy reference, or if you don’t need my color commentary or the Q&A at the end, here is a one-page...