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Learn How Customers Think and Evolve with Data Dashboard | by Botspice | Jul, 2021

20Jul

By BotspiceNo Comments

ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, conversation with ai, creating chatbots, dashboard, data, facebook bot, facebook chatbot, facebook messenger bot, insights, nlp, robot chat

Learn How Customers Think and Evolve with Data Dashboard | by Botspice | Jul, 2021

Chatbots have been the talk of the town and this technology is becoming a part of us whether we realize it or not. In e-commerce, the chatbot is the latest trend. Chatbot promises 24x7 availability, auto-learning capabilities that have intrigued e-commerce giants to hop on the chatbot bandwagon. Everyone is talking about implementing a chatbot and the ease it provides in communicating with the customers.Here are some jaw-dropping chatbot statistics that you need to know in 2021 according to the author of Website builder,A chatbot can cut customer service costs by more than 30%.Chatbots are expected to help reduce business costs by up to $8 billion by the year 2022.There was a 67% increase in the adoption of chatbots by organizations between 2018 and 2020.69% of the public prefers to use...

Turn your comments into Restaurant customers with Tap The Table. | by Kelly Mirabella | Jun, 2021

1Jul

By Kelly MirabellaNo Comments

ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbots, chatbots-for-business, conversation with ai, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, google chat bots, instagram chatbot, restaurant, restaurant-business, restaurant-marketing, robot chat

Turn your comments into Restaurant customers with Tap The Table. | by Kelly Mirabella | Jun, 2021

Welcome to the new world of doing business. If you are a Restaurant or an agency that works with restaurants, take note…a growing majority of customers do not want to call your business but would instead message you and interact with your restaurant online. Are you ready for this cultural shift?Over 80% of restaurants turn to technology — like online ordering, reservation and inventory apps, and restaurant analytics to help them run their business and bring more people into the restaurant. But even if you have adopted things like QR codes on your tables to access menus or online reservations through tools like Opentable, you could still be losing out on a huge opportunity.This is why I am excited to share a platform built for Restaurants that want to be successful now and going into the...

How to Gain New Customers and Reduce the Cost of Acquisition

22Jun

By Zeke CohenNo Comments

#digitalmarketing, customer retention, email marketing ROI, facebook, facebook marketing, Marketing, Social Marketing Strategies, social media, social media marketing

How to Gain New Customers and Reduce the Cost of Acquisition

February 5th, 2021 Marketing Zeke Cohen We all hope that we can get new customers on the fly with as little spend as possible. Unfortunately, such optimism is rarely rewarded.https://socialmediaweek.org/blog/2021/02/how-to-gain-new-customers-and-reduce-the-cost-of-acquisition/?preview=true Customer Acquisition Cost (CAC) h...

How to Use SMS Text Surveys to Learn What Your Customers Want & How to Build an SMS Survey in 5 Easy Steps

26May

By Ash ChapmanNo Comments

best chatbot, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, google chat bots, robot chat, SMS Marketing

How to Use SMS Text Surveys to Learn What Your Customers Want & How to Build an SMS Survey in 5 Easy Steps

If you didn’t already know, sending an SMS text survey is one of the most undervalued ways to get customer feedback. That’s because only 39% of businesses use some form of text messaging to communicate with their customers, even though 75% of millennials say they’d rather text with a business than email or call them.Your audience is ready to give you valuable feedback on your business. If you don’t take advantage of that, you’re wasting a huge amount of easy-to-gather information.The problem is that most businesses don’t have the tools or the know-how to build a text survey that gets accurate feedback about their products or services. But worry not! In this post, we’ll cover:Let’s get started.Re-Engage & Nurture Leads via SMS Text MessagesT...

7 Personalized WhatsApp Templates To Keep Your Customers Happy | by interakt | Apr, 2021

30Apr

By interaktNo Comments

best chatbot, chatbot, chatbot app, chatbot online, chatbot website, conversational-commerce, creating chatbots, customer-engagement, e-commerce-solution, robot chat, whatsapp-business-api, whatsapp-template

7 Personalized WhatsApp Templates To Keep Your Customers Happy | by interakt | Apr, 2021

In 2020, conversational marketing proved to be one of the most effective marketing approaches. While WhatsApp alone may not be able to generate the larger amount of direct sales for your E-Commerce business, it certainly has to be your go-to channel for establishing a community of loyal customers and enhancing your brand’s visibility. Whether it’s answering customer queries, offering support, alerting customers about new products, getting feedback and reviews, or so on and so forth — it is the perfect channel for all communication.Not too many blog posts ago, we told you how E-Commerce businesses can leverage WhatsApp API for their growth. In this article, we’re going to plunge further into how you can anchor your outgoing communication using WhatsApp Templates.If you’re looking for pro...

How to Win Customers With Personalized Chats? | by Pawan Kumar | Apr, 2021

24Apr

By Pawan KumarNo Comments

ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, digital-marketing, ecommerce, Marketing, robot chat, sales

How to Win Customers With Personalized Chats? | by Pawan Kumar | Apr, 2021

You walk into a retail store. A salesperson approaches you, asks you questions, tries to understand your needs, and then recommends a perfect product based on your responses.In another case, you go to a shop, and the sales rep directly slaps you with the plethora of products they have at the store.What do you like more?The first case, right?And this is how every customer experience must be personalized, whether it is in-store or via chats!In today’s world, where more and more customers are purchasing online, chats replace physical representatives. Even customers love it! Statistics suggest that nearly 63% of the customers would return to a website that offers chat support.Despite the chat’s popularity, surprisingly, most of the chat conversations are impersonal. However, the brands that...

Why Not All Customers Are a Good Fit for Your Business

7Apr

By John VuongNo Comments

Business advice, googe optimize, google optimization, google seo, search engine optimisation, search engine optimising, search engine optimization, SEO, seo company, seo services

Why Not All Customers Are a Good Fit for Your Business

We have all heard the mantra, “The customer is always right.” Originally coined by Harry Gordon Selfridge in 1909, the logic behind this business philosophy is to instill a sense of good accountability towards customers. Many companies still use this principle and build their business models around it. With the fierce competition in the business world, some companies even go to ridiculous lengths to satisfy their customers. However, the business landscape has greatly evolved over the years, making this customer-centric ideology outdated and irrelevant. Of course, businesses should always value good customer services, but as business owners, we should also protect our best interests. Taking this mantra a little too sincerely could be self-destructive. You need to acknowledge that the cus...

The Ultimate Crash Course for Best Ways to Follow Up with Customers

11Mar

By Virginia NusseyNo Comments

best chatbot, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, creating chatbots, Customer Support Chat, facebook bot, facebook chatbot, facebook messenger bot, instagram chatbot, robot chat

The Ultimate Crash Course for Best Ways to Follow Up with Customers

If you’re a business owner or operator, you’ve likely thought to some extent (hopefully) about your relationship with your customers and clients. You’ve likely wondered about the best ways to follow up with customers as well as prospective clients. But maybe you’re tired of making follow-up calls to customers. Maybe you’re even wondering, “How do I follow up with a customer on the phone?”This little aspect of “following up” happens to be crucial in running a business successfully. The best ways to follow up with customers has to do with CRM (Customer Relationship Management). But maybe you’re perplexed and it’s daunting when you hear about things like Facebook messenger contact integrations.CRM And How It Relates To Best Ways To Follow Up With Custome...

All of the Ways to Access Facebook Messenger and Engage More Customers

17Feb

By Virginia NusseyNo Comments

best chatbot, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, Facebook Messenger Marketing, google chat bots, instagram chatbot, robot chat

All of the Ways to Access Facebook Messenger and Engage More Customers

Whether you have a Facebook account or not, you want to access Facebook Messenger to reach the 1.3 billion active monthly users, don’t you? If you are a business owner or involved in any sort of sales, Facebook Messenger is a massive online sales channel to directly reach and engage with any target audience. That all sounds great, but what if you don’t have or want a Facebook Business Page?There are a lot of reasons to want to access Facebook Messenger via alternative routes. There are also a lot of different ways to access Facebook Messenger. Some people prefer using the Facebook Messenger desktop app to chat. In contrast, others want nothing to do with Facebook and choose to use Messenger solo on their phone (yes, there is a way to access the Facebook Messe...

#359: Customer Support 101: Proven Strategies To Create Life-Long Customers – Amy Porterfield

3Feb

By AmyNo Comments

blackberry farms, customer experience, customer journey, customer service, customer service strategies, facebook, facebook marketing, how to improve customer service, how to support your customers, life-long customers, Online Business, podcast, Social Marketing Strategies, social media, social media marketing, trader joes

#359: Customer Support 101: Proven Strategies To Create Life-Long Customers – Amy Porterfield

Listen To My Latest Podcast Episode: #359: Customer Support 101: Proven Strategies To Create Life-Long Customers Listen To My Latest Podcast Episode:#359: Customer Support 101: Proven Strategies To Create Life-Long Customers !function(f,b,e,v,n,t,s) {if(f.fbq)return;n=f.fbq=function(){n.callMethod? n.callMethod.apply(n,arguments):n.queue.push(arguments)}; if(!f._fbq)f._fbq=n;n.push=n;n.loaded=!0;n.version='2.0'; n.queue=[];t=b.createElement(e);t.async=!0; t.src=v;s=b.getElementsByTagName(e)[0]; s.parentNode.insertBefore(t,s)}(window, document,'script', 'https://connect.facebook.net/en_US/fbevents.js'); fbq('init', '397525423930890', { ...

3 No-Nonsense Ways to Get More Customers for Your Car Shop

21Jan

By John VuongNo Comments

Business advice, googe optimize, google optimization, google seo, pagerank, search engine optimisation, search engine optimising, search engine optimization, SEO, seo company, seo services

3 No-Nonsense Ways to Get More Customers for Your Car Shop

January 20, 2021 John Vuong Business advice According to the 2019 statistics, there are about 35.7 million vehicles registered across Canada. And all of these vehicles require regular tuning and maintenance to remain in top shape and to prevent accidents. If you’re a business owner providing any auto-related services anywhere in the country, what this statistic tells you is that you have a steady flow of business waiting for you to capture! But how can you get these drivers t...

The Best Welcome Greeting Message to Give Your Customers and Team Members Warm Fuzzies

3Jan

By Virginia NusseyNo Comments

best chatbot, chatbot, chatbot app, chatbot online, chatbot website, creating chatbots, Facebook Messenger Marketing, robot chat

The Best Welcome Greeting Message to Give Your Customers and Team Members Warm Fuzzies

“You never get a second chance to make a great first impression.” – Will RogersWith no second chances, you wouldn’t want to start a new journey on the wrong foot just because you did not pick the right words. Would you?Start sending out better welcome greeting message and start making better connections during the onboarding process, whether a welcome message for new employees or new customers. We’ll cover the best welcome greeting messages for:New customersNew employeesNew subscribersRemarketing Past VisitorsHow Do You Write A Welcome Message?We understand that creating a new welcome greeting, which is unique, crisp, and makes the onboarded feel warm and fuzzy, is no piece of banana cream cake. Sometimes, just finding the right words and stri...

#341: The Power Of Your Voice: How To Cut Through The Online Noise, Attract Your Ideal Customers, & Make $$$ – Amy Porterfield

24Dec

By AmyNo Comments

Business Mindset, entrepreneur mindset, facebook, facebook marketing, grow your audience, jam gamble, live video, podcast, slay the mic, Social Marketing Strategies, social media, social media marketing, use your voice, Webinar

#341: The Power Of Your Voice: How To Cut Through The Online Noise, Attract Your Ideal Customers, & Make $$$ – Amy Porterfield

Listen To My Latest Podcast Episode: #353: Your Confidence Success Path for Showing Up Online with Ivirlei Brookes Listen To My Latest Podcast Episode:#353: Your Confidence Success Path for Showing Up Online with Ivirlei Brookes !function(f,b,e,v,n,t,s) {if(f.fbq)return;n=f.fbq=function(){n.callMethod? n.callMethod.apply(n,arguments):n.queue.push(arguments)}; if(!f._fbq)f._fbq=n;n.push=n;n.loaded=!0;n.version='2.0'; n.queue=[];t=b.createElement(e);t.async=!0; t.src=v;s=b.getElementsByTagName(e)[0]; s.parentNode.insertBefore(t,s)}(window, document,'script', 'https://connect.facebook.net/en_US/fbevents.js'); fbq('init', '397525423930890', ...

How to Use Buyer Personas to Understand Customers Post-COVID

23Dec

By Digital MarketerNo Comments

Digital Marketing, digital mkt, Internet marketing, Online Marketing

How to Use Buyer Personas to Understand Customers Post-COVID

Sales are the engine of your business, and the ability to make sales hinges on the value you provide to your customer. But who is your customer? And what does value actually mean? First of all, there is no generic "customer." There is Michelle, the CFO with three kids, who enjoys attending industry seminars and networking events. There is Greg, the managing director, who has a golfing obsession and who dreams of one day attending the Masters Tournament. There is Natalie, the CTO, who comes from a rich startup background and lives and breathes tech in both her personal and her professional lives. All of those customers have distinct backgrounds, personalities, and interests. The combination of attributes of each of them shapes how effectively a given marketing message wi...

NEW: Direct-to-Review Makes It Easier for Happy Customers to Leave Reviews

21Dec

By Jamie PitmanNo Comments

Blog, BrightLocal Products, googe optimize, google optimization, google seo, News, Reputation Management, search engine optimisation, search engine optimising, search engine optimization, SEO

NEW: Direct-to-Review Makes It Easier for Happy Customers to Leave Reviews

You asked, we listened! Our users wanted a faster, friction-free way to get reviews from their happiest customers, and that’s why today we’re launching the highly anticipated ‘Direct-to-Review’ setting for Get Reviews. It’s a simple change, but one that could make a world of difference to your review generation. With Direct-to-Review switched on, positive reviewers will automatically skip the ‘internal feedback’ step when completing review requests, so they can jump right to leaving you reviews on your preferred sites in just two clicks. That means far fewer dropouts in the Get Reviews process, a shorter journey for your customers, and crucially, more reviews for your business. How does Direct-to-Review work? Here’s the current flow that Get Reviews takes your customers through:Rate ...

How to Use an Email Sequence to Turn Prospects Into Customers : Social Media Examiner

21Dec

By Dana MalstaffNo Comments

facebook, facebook marketing, How To, Social Marketing Strategies, social media, social media marketing

How to Use an Email Sequence to Turn Prospects Into Customers : Social Media Examiner

Social Media MarketingIndustry ReportIn our 12th annual social media study (46 pages, 60+ charts) of 5,200+ marketers, you'll discover which social networks marketers most plan on using, organic social activities, paid social media plans, and much more! Get this free report and never miss another great article from Social Media Examiner. (function(d, s, id) { var js, fjs = d.getElementsByTagName(s)[0]; if (d.getElementById(id)) return; js = d.createElement(s); js.id = id; js.src = "https://connect.facebook.net/en_US/sdk.js#xfbml=1&version=v2.8&appId=1481434622174394"; fjs.parentNode.insertBefore(js, fjs); }(document, 'script', 'facebook-jssdk'));

How to Optimize Your Landing Page and Bring in Paying Customers

20Dec

By John VuongNo Comments

googe optimize, google optimization, google seo, Internet marketing, search engine optimisation, search engine optimising, search engine optimization, SEO, seo company, seo services

How to Optimize Your Landing Page and Bring in Paying Customers

December 8, 2020 John Vuong Internet marketing A landing page is an important tool in turning page visitors into paying customers. A great landing page informs, persuades, and excites prospective customers about your offers. At a glance, landing pages seem so easy to make — until you track your data and find out that none of the dozens of pages you put out there are driving leads to your business! In this post, we give you simple yet effective ways to optimize your landing pa...