customer service - Digital Marketing Journals Hong Kong

#663: Backstage Pass: My Customer Experience Team Shares Their Top Strategies – Amy Porterfield

21Mar

By AmyNo Comments

automation, Business Organization & Systems, customer experience, customer service, cx, efficiency, email overwhelm, facebook, facebook marketing, podcast, Social Marketing Strategies, social media, social media marketing

#663: Backstage Pass: My Customer Experience Team Shares Their Top Strategies – Amy Porterfield

Listen To My Latest Podcast Episode: #663: Backstage Pass: My Customer Experience Team Shares Their Top Strategies Listen To My Latest Podcast Episode:#663: Backstage Pass: My Customer Experience Team Shares Their Top Strategies

21Dec

By Ann SmartyNo Comments

Blog, Brand Awareness, community building, content marketing, customer service, Digital Marketing, digital mkt, DigitalMarketing, email list, Email Marketing, email outreach, Internet marketing, Niche Marketing, Online Marketing, Reddit Marketing, SEO Strategy, User Testing, viral marketing

Mastering Reddit for Brand Awareness & Reputation Management

First, think of how vast the internet is, and how impossible it is to reach every crack, corner, and crevice. Now, imagine a place where millions of people endlessly sift through this vastness, promoting what’s worthy of the front page and removing what’s rubbish. That’s Reddit. If you’ve spent only a few minutes redditting, you may be thinking it’s a place for cute cats and ridiculous memes… However, Reddit is also a place for the president, for customer support, and just about anything else you can imagine. Reddit pulls at least two billion unique visitors a month and normally powers thousands of active communities per day, ranging from science, music, and politics to specialties like tech support and homebrewing. If you are not paying attention to your niche subreddits, y...

3Sep

By Stacey McLachlanNo Comments

customer service, facebook, facebook marketing, instagram, Social Marketing Strategies, social media, social media marketing, Social Media Tools, Strategy, twitter, youtube

What is Social CRM: Top Tips and Tools

It’s long been said that success in business is about location, location, location — but the truth is, that’s not actually enough to make it big. You’ve got to have relationships, relationships, relationships, too. Practicing good Customer Relationship Management (CRM) is important for anyone working in the world of sales. Every transaction, big or small (heck, even medium-sized!) starts with making a meaningful connection with a customer. And in 2023, that meaningful connection is probably happening over social media. After all, 4.7 billion people globally (!) are regularly active on social platforms. Four! Point! Seven! Billion! That’s why we’re digging into the concept of “social CRM” (a.k.a. how to use social media to manage customer relationships) here today. Let’s goooo! ...

#359: Customer Support 101: Proven Strategies To Create Life-Long Customers – Amy Porterfield

3Feb

By AmyNo Comments

blackberry farms, customer experience, customer journey, customer service, customer service strategies, facebook, facebook marketing, how to improve customer service, how to support your customers, life-long customers, Online Business, podcast, Social Marketing Strategies, social media, social media marketing, trader joes

#359: Customer Support 101: Proven Strategies To Create Life-Long Customers – Amy Porterfield

Listen To My Latest Podcast Episode: #359: Customer Support 101: Proven Strategies To Create Life-Long Customers Listen To My Latest Podcast Episode:#359: Customer Support 101: Proven Strategies To Create Life-Long Customers