Friday, May 1Digital Marketing Journals

whatsapp-business-api

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Best WhatsApp Message Templates to use in 2022

Businesses have been quick to jump on the WhatsApp Business API bandwagon since the company’s Business API launch. And rightly so, who would want to miss an opportunity to connect with 2 billion active users and engage with them?That’s why today, WhatsApp Business API has become a powerful communication tool for businesses. It helps them create a superior Customer Experience and drive better Commerce & Customer Care opportunities. WhatsApp Message Templates are an important aspect while designing your WhatsApp chatbot journey.Download Report: How is WhatsApp Shaping Commerce?Initiating communication through WhatsApp may look challenging to many with the stringent messaging guidelines that brands need to adhere to. One of the guidelines’ critical aspects is the creation of the WhatsApp ...
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What is WhatsApp Business API? How can it Help your Business?

We live in an era of “now,” where everything we want needs to be given immediately. From purchase to customer service, your customer is looking for real-time communication.According to a survey conducted by Salesforce, 80% of customers said that the company’s customer service is as important as the products/services they offer.When Salesforce conducted a similar survey, they realized that 80% of the buyers expect immediate communication. This survey showed that people expected the companies to respond on messenger apps within the hour.Even today, the statistics remain to be true. At least 79% of millennials want mobile responsive customer support, while 90% expect businesses to have some kind of online support.People don’t prefer waiting in long queues or holding on to their phones till a ...
7 Personalized WhatsApp Templates To Keep Your Customers Happy | by interakt | Apr, 2021
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7 Personalized WhatsApp Templates To Keep Your Customers Happy | by interakt | Apr, 2021

In 2020, conversational marketing proved to be one of the most effective marketing approaches. While WhatsApp alone may not be able to generate the larger amount of direct sales for your E-Commerce business, it certainly has to be your go-to channel for establishing a community of loyal customers and enhancing your brand’s visibility. Whether it’s answering customer queries, offering support, alerting customers about new products, getting feedback and reviews, or so on and so forth — it is the perfect channel for all communication.Not too many blog posts ago, we told you how E-Commerce businesses can leverage WhatsApp API for their growth. In this article, we’re going to plunge further into how you can anchor your outgoing communication using WhatsApp Templates.If you’re looking for proven...