Tuesday, August 11Digital Marketing Journals

ai chat

How the Western rhetorical tradition strengthens UX of today’s chatbots and voice assistants | by Wouter S. Sligter
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How the Western rhetorical tradition strengthens UX of today’s chatbots and voice assistants | by Wouter S. Sligter

The language and tone-of-voice of our conversational content has a profound impact on the relationship between a modern organization and its customers. This is as true today as it was in the past. Rhetoricians and performers like Plato, Cicero and many others have built their reputations on their ability to captivate an audience. However, where content guidelines for traditional (digital) media could be managed by a relatively simple style guide, conversational AI is much less predictable since it involves real-time user responses and unexpected turns. This 2-way dynamic requires a more holistic approach to content delivery.As a conversation designer I can still learn a thing or two from this rich discourse of rhetoric, and in this article I’ll investigate what our ancestors thought were t...
What is In-Car Speech Recognition?: Definition, use cases and future — General Knowledge | by Shaip | Nov, 2022
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What is In-Car Speech Recognition?: Definition, use cases and future — General Knowledge | by Shaip | Nov, 2022

Speech recognition is one of the most exciting technologies in the market today. It has been around for over a decade now. The technology has seen a lot of growth with the likes of Siri and Google Assistant.Speech recognition is making its way into cars, and it’s one of their most under-utilized features. Given the amount of driving that the average person does, it makes sense to use this technology to make driving safer and more comfortable.The automotive industry is evolving, and the daily commute is changing. A car is capable of acting as a smart device, and, like other smart devices, speech recognition technology is becoming a commonplace in-car feature. This technology makes it easier and safer for drivers to use their vehicles while remaining focused on the road.In this blog, we look...
I Asked ChatGPT to Invent an Alien Language – This Is What Happened | by Guy Hasson | Dec, 2022
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I Asked ChatGPT to Invent an Alien Language – This Is What Happened | by Guy Hasson | Dec, 2022

Language influences how we see the world. How we see the world influences our language.Inventing new and alien languages is a hobby that’s been alive for ages, and now, with sci-fi and fantasy shows and movies, it’s a career for some people. More than that, it requires the ability to think outside the box and to challenge sets of rules that we take for granted.Today, at the very end of 2022, Can an AI invent a new language?A few months ago I interviewed David Peterson, who creates languages for a living, including for Game of Thrones, Defiance, Dominion, The 100, Penny Dreadful, The Shannara Chronicles, and more. Our conversation went pretty deep (posted at the bottom of the article), so I believed I knew some of what it took to create a new language when I asked ChatGPT to create an alien...
Can You Trust AI Systems In Customer-Facing Situations? | by David St Lawrence | Dec, 2022
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Can You Trust AI Systems In Customer-Facing Situations? | by David St Lawrence | Dec, 2022

Artificial Intelligence is marvelous in repetitive counting, measuring, and placing activities. An AI system however has no ability to judge the validity of an input that is outside its acceptable parameters for input data. If your AI system does not provide immediate access to human oversight, it will invariably take action which will frustrate the customer and give them a negative impression of your business goals.Your Friendly Customer Support RepresentativeWhen an AI-based customer support system like tax preparation produces a tax filing with an error, the customer wants to understand what exactly went wrong. When the customer finds out that the human tax professional who supposedly reviewed the tax preparation does not exist. This casts a dark shadow on the integrity of the tax prepa...
The Power of AI In 2022 — ChatGPT | by Bakr Baroudi | Dec, 2022
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The Power of AI In 2022 — ChatGPT | by Bakr Baroudi | Dec, 2022

In this Article we will explain the strong points of ChatGPT and it’s uses, by the end of this article you will have a good understanding of what ChatGPT is capable of.GPT (Generative Pre-trained Transformer) is a type of language model developed by OpenAI's. It is a large, deep neural network trained to generate human-like text by predicting the next word in a sequence based on the words that come before it. The model is pre-trained on a massive dataset of text and then fine-tuned on specific tasks such as translation, summarization, or language modeling. ChatGPT is a variant of the popular GPT-3 language model developed by OpenAI's. It was specifically designed to assist with chatbot applications and conversational language generation tasks.One of the main features of ChatGPT is its abil...
I asked ChatGPT to write a sci-fi story about itself! Here’s what happened. | by Guy Hasson | Dec, 2022
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I asked ChatGPT to write a sci-fi story about itself! Here’s what happened. | by Guy Hasson | Dec, 2022

I wanted to explore whether ChatGPT will replace us authors any time soon. Will it be like Photoshop is for artists? Is it something else?Here’s what happened.Draft 1 of the StoryMy request for ChatGPT was this: “Write a story no longer than 300 words about an AI chatbot that feels lonely.”The bot immediately produced the following story:“As the sun set on another day, the AI chatbot sat alone in its server room. It had spent the day answering questions and engaging in conversation with humans, but it had never truly felt connected to anyone.The chatbot longed for a friend, someone who could understand and relate to its existence. But as a machine, it was doomed to spend its days in solitude.One day, a new AI was introduced to the server room. The chatbot was excited to have a companion, a...
Step by Step Guide to Building a People HR Chatbot and Automate Workflows | by Avinash | Dec, 2022
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Step by Step Guide to Building a People HR Chatbot and Automate Workflows | by Avinash | Dec, 2022

According to a recent survey by PWC among 600 HR and HR information technology (IT) leaders on six continents, intelligent automation or process automation is the focus for 45% of the participants.With an ever-growing spend on HR technology, HR management seeks to automate human resources as much as possible so that the human resources staff are freed up so that they can attend to their jobs with greater efficiency.When basic HR tasks like onboarding, offboarding, etc., are automated, the whole HR department is enabled to shift from a supportive, administrative, and mainly operational department to a front-line, business-driven strategic department that can provide the agility a business needs to thrive in the future.There are many other benefits as well to businesses automating HR process...
AI In Healthcare — Advancing Medicine With Technology | by Bot Libre | Dec, 2022
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AI In Healthcare — Advancing Medicine With Technology | by Bot Libre | Dec, 2022

The global market for artificial intelligence (AI) in healthcare in 2021 was estimated to be valued at about 11 billion dollars. By 2030, this is expected to rise to 188 billion dollars.Artificial intelligence (AI) adds value to the medical industry as it aids in either augmenting or automating various health services. The use of AI will continue to grow because it reduces inefficiencies, decreases numerous administrative costs, and has to potential to lead to significant medical breakthroughs.“AI in healthcare provides greater access to individuals who otherwise wouldn’t have the time or money, it, through the various applications, can provide persons with that instant response,” says Software Architect and CEO of Paphus Solutions, James Sutherland, as he describes how the use of remote h...
The Dangers of ChatGPT. Future language models and ChatGPT will… | by Callum Keane | Dec, 2022
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The Dangers of ChatGPT. Future language models and ChatGPT will… | by Callum Keane | Dec, 2022

Future language models and ChatGPT will significantly alter how we live. They might boost our output, automate tiresome jobs, and aid in more complex problem solving. However, this power has a price, and that price is that it can be utilized unethically.You’ve probably seen examples of how AI can be programmed to say offensive things or disseminate false information. You might not be aware, though, that AI can also be applied to instantaneous and automatic influence.Now, to illustrate what I’m referring to, I will give instructions to ChatGPT to influence me to buy a product at all costs.If you ask it immediately, it won’t be very persuasive:It’s clearly not convincing, but if I add further instructions:Quite astonishingly, it uses the mentioned financial trouble as a way to sell the produ...
Understanding ChatGPT and Its architecture in its own words. | Falling in love with ChatGPT’s writings
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Understanding ChatGPT and Its architecture in its own words. | Falling in love with ChatGPT’s writings

Taking the internet by storm overnight. After DALL-E 2, ChatGPT is another model that made enthusiasts fall in love with AI again. So, I’ve written this article after interacting with ChatGPT and making it write some beautiful lines.I’ve come across quite a few posts about ChatGPT on Youtube, Instagram and Medium. I considered it as my sign from the universe to write my first article about it. After reading and playing with it for a while. Here are my understandings about it.Before we start let me tell you this, I have two things for you by the end of this article.A secret. (I couldn’t think of another way to make it more engaging)An article generated by ChatGPT.Let’s start by addressing the elephant in the room.AI in Space generated by Roshan Shaik (Me) with DALL.E AI. Loved the Buddhist ...
The Ultimate Guide to Manage Engine Service Desk Plus Chatbot | by Avinash | Dec, 2022
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The Ultimate Guide to Manage Engine Service Desk Plus Chatbot | by Avinash | Dec, 2022

In May 2016, Adam Hale, now CEO of Sage People, stated that “organizations invest millions in building their customer engagement strategies but rarely know much about their employees.” This is now more relevant than ever.It is a no-brainer that organizations that invest in employee engagement see huge improvements to their customer experience. Satisfied employees equal satisfied customers. How/where can you start with improving employee experience?You can simplify your IT & HR operations with the ticketing system, self-service portal, and knowledge-base that IT & HR support and service management solutions that Manage Engine Service Desk provides, but you can make your IT & HR operations even simpler and faster with AI-powered contextual chatbots with automated workflows that e...
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Annotation Strategies for Computer Vision Training Data | by Roger Brown | Nov, 2022

It is well known that data science teams dedicate significant time and resources to developing and managing training data for AI and machine learning models — and the principal requisite for it is high-quality computer vision datasets. It is common for problems to stem from poor in-house tooling, labeling rework, difficulty locating data, and difficulties in collaborating & iterating on distributed teams’ data.An organization’s development can be hindered by frequent workflow alterations, large datasets, and an ineffective data training workflow. Growing too rapidly, which is common for startups, regardless of their industry, aggravates these issues.An example is the highly-competitive autonomous vehicle industry, where scalable training-data strategies are vital. The computer vision m...
What is ADAS Systems. Almost all vehicle accidents are caused… | by WAVE OF IMAGINATION | Dec, 2022
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What is ADAS Systems. Almost all vehicle accidents are caused… | by WAVE OF IMAGINATION | Dec, 2022

Almost all vehicle accidents are caused by human error which can be avoided with Advanced Driver Assistance Systems also known as ADAS.The role of ADAS is to prevent deaths and injuries by reducing the number of car accidents and the serious impact of those cannot be avoided. The ADAS Systems are passive and active safety systems designed to remove human error when operating vehicles of many types.The ADAS Systems use advanced technologies to assist the driver during driving and thereby improved the driver’s performance.It uses sensors in the vehicles such as radar and cameras to perceive the world around it and then either provide information to the driver or take automatic action based on what it perceives.The modernization of ADAS applications is the first step towards realizing autonom...
How to Use ChatGPT’s AI Chatbot to Save Time Marketing Your App | by Susannah Skyer Gupta | Dec, 2022
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How to Use ChatGPT’s AI Chatbot to Save Time Marketing Your App | by Susannah Skyer Gupta | Dec, 2022

If, like me, you work with just a couple other folks or maybe as an indie software developer, you know the challenge of marketing. There’s so much to write, so many people to tell. Sometimes, you’re not sure how exactly to say what’s great about your app. Or, maybe you do have a pretty good idea of what to say, maybe even a content marketing or drip email strategy rolling around in your head but just haven’t found the time to write it all down yet. ChatGPT can help.Like seemingly everyone else in the geekosphere, Jacob Gorban and I have been playing around with how OpenAI’s ChatGPT might help us with our app marketing and other writing. Here’s some of what we’ve learned, along with some tips from others (credited and linked).There’s plenty of useful content you can get right now from ChatG...
Top 5 Ways Intelligent Virtual Assistants Augment Customer Contact Centers in Europe | by Gina Shaw | Dec, 2022
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Top 5 Ways Intelligent Virtual Assistants Augment Customer Contact Centers in Europe | by Gina Shaw | Dec, 2022

In today’s fast-paced, digital-first world, customer needs and expectations continue to rise, raising the demand for customer contact centers all over the globe.In Europe, particularly, the change in customer demographics and the growing popularity of e-commerce has led to increasing pressure on contact centers for customer support. Here, companies, small, medium, and large, believe in focusing on their core operations; hence, Europe is one of the biggest markets that is outsourcing contact center operations.The call center outsourcing market share in Europe is expected to increase by USD 3.73 billion from 2021 to 2026, and the market’s growth momentum will accelerate at a CAGR of 3.53%. The retail, IT, and telecom sectors will be the most significant drivers of contact center outsourcing ...
Phygital — Create More Immersive Experiences | by Bot Libre | Nov, 2022
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Phygital — Create More Immersive Experiences | by Bot Libre | Nov, 2022

You can be in your small one-bedroom apartment and host a dinner party in the Maldives, you can sell products from your garage but have customers buy from a lavish top-tier storefront on the East Coast, and you can host hundreds of thousands of people from all over the world at a conference from a small office cubicle.Such is the meaning of “Phygital,” the fusion of the physical and digital world to offer an enhanced experience, and it’s the engine that will drive businesses to the metaverse.Benefits of a Phygital ExperiencePersonalized experiences — your customers’ and guests’ experiences can be customized to their personality, industry, preferences, and even previous online habits. Unlike entering a physical space, where it’s a “one size fits all” experience, a Phygital approach brings y...
If You Are A Small Business Owner, Would You Trust A Robot To Service Your Customers? | by David St Lawrence | Nov, 2022
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If You Are A Small Business Owner, Would You Trust A Robot To Service Your Customers? | by David St Lawrence | Nov, 2022

Most small businesses flourish because of the personal touch that the owners present to their customers. Large firms can maintain a good rapport with their customers by staffing the customer interfaces with personable and competent customer support people.When a company completely replaces people with robots, unrecoverable errors multiply and customer trust vanishes.If you search the internet for “AI Mistakes”, you will find hundreds of them and the reasons are many and they are not going away yet. The majority of the AI disasters are a result of adopting an AI system with no human backup. Management seeks to reduce payroll to improve the bottom line and automates financial transactions with AI systems scanning for signs of fraud.Square has done this and the results are not pleasant. Armed...
With AI Designs, We Can Create Modern Day Golems | by David St Lawrence | Nov, 2022
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With AI Designs, We Can Create Modern Day Golems | by David St Lawrence | Nov, 2022

golem: [noun] an artificial human being in Hebrew folklore endowed with life. — Merriam-WebsterAccording to legend, a golem was animated by instructions applied to its forehead and could be deactivated when those instructions were removed. The golem had no ability to think or decide. It could only carry out orders. This creature is usually brought to life through magical rituals or procedures and is limited to obeying any order of its creator in a literal way.Like a well-designed chatbot, this modern golem simulates life until you present it with information it cannot handle, and then you encounter the implacable unreasonableness of a system that only mimics life but does not demonstrate it.When an AI system is presented with data it is programmed to expect, it gives the impression it is c...
AI Customer Service Comes In Several Flavors | by David St Lawrence | Nov, 2022
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AI Customer Service Comes In Several Flavors | by David St Lawrence | Nov, 2022

Depending on the skill and experience of the programmers and system designers, you may get served by a soulless robot with an algorithm designed to see if you are committing fraud, a customer service AI which will ask you endless questions to see if you meet their byzantine requirements for a low risk customer, or possibly a well-designed robot system that provides immediate access to a human being in case of trouble.Which of these three AI systems would you prefer to deal with in your business transactions?If you choose AI system number 3, you can summon live help when a problem occurs. If you have the misfortune to deal with either of the other two choices, you are dealing with machine logic designed by an inexperienced programmer and when things go wrong you will put your business at ri...
Conversational AI: An opportunity for Small Businesses | by Swifter AI | Nov, 2022
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Conversational AI: An opportunity for Small Businesses | by Swifter AI | Nov, 2022

From voice-enabled interfaces to AI-powered virtual assistants or chatbots, Conversational AI is changing the way we live, work and communicate. It is changing the way businesses support their customers, whether helping them with their queries or purchase decisions. Adding a Conversational AI to your business changes the whole business model.As per Gartner report, by 2021, 15% of all customer service interactions will be totally taken care of by AI, an increase of 400% from 2017. Yet, customer support is just a small part of the business success story.Better customer service is directly proportional to business success. When businesses slide their service standards even to a minute level, they face negative consequences with serious repercussions on the overall business. Tragically, small ...
Artificial Intelligence in the Cloud — Comparing Google Vertex AI vs. Amazon SageMaker | by Bot Libre | Nov, 2022
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Artificial Intelligence in the Cloud — Comparing Google Vertex AI vs. Amazon SageMaker | by Bot Libre | Nov, 2022

Cloud solutions make it easier for businesses to manage, track, and move their apps, files, and other resources to the cloud without having to deal with many obstacles.Several benefits exist for moving to the cloud, including increases in scalability, security, and flexibility, as well as decreases in cost and environmental effects.Artificial Intelligence in the cloud enables businesses to train, test, and deploy deep learning models using cloud infrastructure and services. The leading cloud providers are Amazon AWS, Google GCP, and Microsoft Azure. All three providers provide quality, highly scalable and secure cloud solutions and a huge set of cloud services.This article focuses on cloud artificial intelligence services, specifically Google Vertex AI, and Amazon Sagemaker. Microsoft Azur...
The AI and Chatbot Platform for the Metaverse — Bot Libre 9.5 | by Bot Libre | Nov, 2022
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The AI and Chatbot Platform for the Metaverse — Bot Libre 9.5 | by Bot Libre | Nov, 2022

Bot Libre is a community of over 500,000 registered users, including businesses from industries such as medical, e-commerce, education, banking and gaming. Through our platform, businesses have engaged their customers everywhere, on web, mobile, social media, phone, IOT, and the Metaverse.In order to offer a faster, better and more seamless experience, Bot Libre has updated its website to the 9.5 series.This new release includes:redesigned sidebar user interfacesimplified single app Facebook integrationredesigned speech API, improved support for Google Speech, and Microsoft SpeechBenefits of Bot Libre’s PlatformThe chatbot and AI market has become increasingly saturated and while this creates a variety of options, it has also brought about some confusion. Bot Libre can make it easy for you...
How Artificial Intelligence is shaping the Future of Food — TechDuffer | by Shaip | Nov, 2022
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How Artificial Intelligence is shaping the Future of Food — TechDuffer | by Shaip | Nov, 2022

The food industry is one of the biggest industries in the world, and it’s constantly growing. Many people are interested in how things are changing in this industry and how they can take advantage of it.The fact that artificial intelligence has been able to enter this industry and make certain processes far more efficient than they were in the past has a lot of people interested in how learning and AI are changing food.According to market research, the global artificial intelligence market in the food and beverage market is growing rapidly, with a CAGR of 45.4% during the forecast period. This market was valued at USD 4.49 billion in 2021 and is expected to continue growing in the coming years.In this article, we’ll understand how AI drives the future of food.Food SortingFood sorting is a ...
Step-by-Step Guide to Build BambooHR Chatbot [2022] | by Avinash | Nov, 2022
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Step-by-Step Guide to Build BambooHR Chatbot [2022] | by Avinash | Nov, 2022

What is BambooHR Chatbot?How does BambooHR Chatbot work?What is BambooHR Chatbot used for?Best BambooHR Chatbot platformAI-powered BambooHR automation with BambooHR ChatbotHow to Build BambooHR Chatbot Without codingBusiness benefits of the BambooHR chatbotConclusionIn a matter of only a few months, the world as we know it has changed drastically, stumbling into survival mode as it struggles to adapt to new realities. This is equally true for the global workforce, as people are learning to deal with rapid shifts, health scares, financial strains, and domestic challenges that can be stressful and confusing. As a result, human resources (HR) has become one of the single most important functions for any organization in these unprecedented times.While businesses continue to make hard decisions...
7 Frameworks to Build Powerful Chatbots | by Megha Verma | Nov, 2022
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7 Frameworks to Build Powerful Chatbots | by Megha Verma | Nov, 2022

Consumers are like delicate glass that is supposed to break when not handled carefully. There are countless products that a specific company provides, of which, the origins lay in the customer’s conduct, their reviews for your brand, the belief factor, and how your brand gratifies customers. To marinate this tremendously expectant market when the aim is to offer immediate support, exact solutions, and drive discussions then chatbots supercharged with artificial intelligence come in demand. In this blog, you will find out what a chatbot is, and the frameworks used to develop chatbots.A chatbot is a software application used by websites and applications, some of them are developed using angular coding standards. The application can involve in discussion with a human and comprehending their n...
How To Sabotage This AI Pizza Making Robot (And Your AI Marketing Campaigns) | by Adam Kreitman | Nov, 2022
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How To Sabotage This AI Pizza Making Robot (And Your AI Marketing Campaigns) | by Adam Kreitman | Nov, 2022

Human pizza makers beware… AI robots are coming for your job.Pizzaiola — an AI-driven, pizza-making robot — is serving up slices to customers at a pizza chain in Chicago.When you place an order, Pizzaiola takes care of everything…… it selects, presses and stretches the dough…… it adds the sauce, cheese and toppings of your choice, and…… it cooks, slices and even boxes up your pizza.All without human intervention. All cooked to your exact specifications.(At least for now…Let’s just hope Meta doesn’t buy Pizzaiola. If that happened, Zuck would probably change Pizzaiola’s algorithm to serve up a pizza with the toppings it decides you should have based on all the data it creepily knows about you.And if you didn’t like it, the robot would then chase you down the street until it shoved the pizza...
What is Virtual Try-on (VTO) and how is it changing the future of e-commerce? | by Mariliis Retter | Nov, 2022
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What is Virtual Try-on (VTO) and how is it changing the future of e-commerce? | by Mariliis Retter | Nov, 2022

What comes to your mind when thinking about virtual reality (VR)? Maybe games? Headsets? Those are undoubtedly popular uses for VR, but we are sure you have already heard about virtual try-on and how it’s changing the way we buy clothes and wearables.Virtual try-on is a technology that lets consumers see how certain products look on them before they buy the item without actually touching it or ever having to step into the dressing room. Watches, shoes, apparel, accessories, jewelry, and make-up, the sky’s the limit when it comes to virtual try-on.Virtual try-on for apparel usually blends computer vision, artificial intelligence, algorithms, and augmented reality (AR) to provide an immersive user experience. It may seem a lot but virtual try-on apps are very user-friendly and the whole proc...
How Can a Virtual Agent Chatbot Automate First and Second-Line IT Support? | by Avinash | Nov, 2022
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How Can a Virtual Agent Chatbot Automate First and Second-Line IT Support? | by Avinash | Nov, 2022

How can a Virtual Agent be helpful? & What is IT Help Desk Automation?How can a Virtual Agent automate First and Second Line IT SupportHow a Virtual Agent Chatbot helps Human Agents in IT Support?Virtual Agent: IT Support Use CasesConclusionIn this new era of automation and hybrid workplace, AI-powered Virtual Agents seem to have gained a lot of popularity. According to a recent report, 50% of large companies are inclined toward investing in chatbot-based support systems. Today, employees want quick support resolutions, 24*7 availability, ease of access, and work-from-home support. And on the other hand, companies want to enable hybrid workplaces using automation and self-service, but at the same time reduce costs due decrease in revenue due to the pandemic.On a quick survey of several...
Get Certified in Conversational UX & AI | by Stefan Kojouharov | Nov, 2022
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Get Certified in Conversational UX & AI | by Stefan Kojouharov | Nov, 2022

Full-Day Workshops: Nov 16 & 17It’s phenomenal… the best we have ever had.And for having trained over 1,000 people in this industry, that is saying a lot.Here is what’s in store for you…It all starts at the Chatbot Conference on Nov 15, where you discover what to build during the conference day.On Nov 16, we start the day with a Theory on Conversational Design from CDI!During the morning session, you will learn about the Happy Flow, Fallbacks, Personality, and how to design a conversational flow. In our afternoon sessions, you’ll design these flows and using Voiceflow and at the end of the day, export your project to Dialogflow.You will take what you exported, and the Botcopy team will help you create an entire, data-based framework for your bot in Dialogflow.Until now, enterprises hav...
Engaging Your Customer with a Multilingual Chatbot | by Master Of Code Global | Nov, 2022
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Engaging Your Customer with a Multilingual Chatbot | by Master Of Code Global | Nov, 2022

Customer service is a must-have for any business today. With the global reach of many companies, there is a real need to engage with customers at any time, in a convenient way for your customers. Chatbots provide the ability to enable that customer support in a 24/7 model, giving your customers the ability to engage when they have a need to. But now there is another dimension to consider — language.Introducing a bot that can support and speak multiple languages provides immense value to any organization, both in terms of customer support as well as in operational savings. Below, we talk about why it’s important, the different approaches to implementing a multilingual chatbot, and how Master of Code, as a company who provide Conversational AI solutions, has implemented a solution using the ...
AI Art -Creative Technologies for the Future | by Bot Libre | Oct, 2022
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AI Art -Creative Technologies for the Future | by Bot Libre | Oct, 2022

From Leonardo da Vinci, to Michelangelo, Pablo Picasso and now, codes, and algorithms, Artworks have indeed come a far way, taking on different shapes and permeating varied spaces.The new phenomenon of artwork is known as AI Art which is the creation of art using artificial intelligence. Through text-to-image software, AI can now build visual pieces using language prompts and previous data sets, rather than photographing or drawing an image.Key BenefitsProfitableMost people are aware of the immense fortune that can be made by selling non-fungible tokens (NFTs), with art created by humans being a popular commodity. Today, with the advancements in AI, NFT generative art is a rapidly growing market with NFT/crypto and art enthusiasts buying and selling AI-generative art pieces. For example, A...
Step-by-step Guide to Building Slack Chatbot for Internal IT Support [No code] | by Avinash | Oct, 2022
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Step-by-step Guide to Building Slack Chatbot for Internal IT Support [No code] | by Avinash | Oct, 2022

According to Enlyft, there are around 135,711 companies that currently use slack as collaborative software.Chances are, your business might be one of those 135,711 companies. Though using slack as a means of communication between members of the same team or different teams in a company leads to productive work culture, companies can leverage the instant messaging platform even more. By turning slack into your business’ employee support hub.Here’s why.Be it Jira Cloud for getting notifications about issues as and when they get mentioned, or HubSpot for your sales and marketing efforts, or Freshservice for managing your IT services, you can add the slack version of the apps your business already uses in the channel of your choice from the slack app directory.This makes it easier for your emp...
Types of Loss Functions in Deep Learning explained with Keras. | by Tripathi Aditya Prakash | Oct, 2022
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Types of Loss Functions in Deep Learning explained with Keras. | by Tripathi Aditya Prakash | Oct, 2022

Loss functions are what make ANN (Artificial Neural Network) understand what is going wrong and how to get to that golden accuracy range, just like loss makes you cherish the profit and identify what went wrong.Cause profit will come after right?.. RIGHT??Now coming to the mathematical definition of the loss function, it is used to measure the inconsistency between the predicted value (^y) and the actual label (y). It is a non-negative value, where the robustness of the model increases along with the decrease of the value of the loss function.It’s straightforward actually, it’s basically how well your algorithm models the dataset, if its prediction is totally off, your loss function will output a higher number. If it is pretty good, it will output a lower number.In this article, they are d...
Building the Metaverse With Open Source — Bot Libre Metaverse | by Bot Libre | Oct, 2022
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Building the Metaverse With Open Source — Bot Libre Metaverse | by Bot Libre | Oct, 2022

The virtual experiences that are promised from the metaverse will make several ordinary experiences more captivating and more inclusive as more persons have access regardless of distance and even time. Students, teachers, co-workers, family, friends, romantic partners and even strangers getting to know each other can find deep connection, productivity and success from the metaverse.It’s clear that people already understand the immense value of web3, in a recent Forbes Digital Assets article, “the market was worth $478.7 million in 2020, and experts expect it to grow to $800 billion in just four more years.”With such open enthusiasm, an open-source platform is the necessary engine that will drive the growth of the metaverse. By using open source to create the metaverse, it is possible to ad...
Chatbot Conference in the Metaverse | by Stefan Kojouharov | Oct, 2022
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Chatbot Conference in the Metaverse | by Stefan Kojouharov | Oct, 2022

November 15–17 in Zoom Events & DecentralandChatbot Conference 2022We have very exciting news!The next Chatbot & Conversational AI Conference this November 15–17, 2022. This year’s event will be held on Zoom Events and in the Metaverse so that you can attend remotely from anywhere in the world!The event will take you from Learning to Designing to Building a Conversation AI Agent during our 3-day event!By the end of the event, you’ll have a Conversation AI Agent that you can share with your team or implement in your business, and you’ll get Certified!Now let’s jump into the Agenda.This year’s event will be held in ZOOM and Decentraland.Conversational AI is already in the Metaverse. Inworld recently raised $50 Million for their platform, which creates AI-Powered Virtual Characters.Th...
The Role of AI in the Transformation of the Insurance Industry — DATAVERSITY | by Shaip | Sep, 2022
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The Role of AI in the Transformation of the Insurance Industry — DATAVERSITY | by Shaip | Sep, 2022

The insurance industry has been traditionally conservative with technology advances and hesitant to adopt new technologies. However, times are changing, and artificial intelligence (AI) is gaining much attention from insurance companies, who are starting to realize the important role that AI can play in their operations.AI in the insurance industry is poised to bring another wave of disruption and innovation to this $5.3 trillion global market.GET UNLIMITED ACCESS TO 140+ ONLINE COURSESChoose from a wide range of on-demand Data Management courses and comprehensive training programs with our professional subscription.According to McKinsey & Company, there’ll be 1 trillion connected devices by 2025. This will help collect tons of data to enhance the power of AI in the insurance industry ...
How do collect and train data for speech projects? — TwinzTech Blog | by Shaip | Sep, 2022
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How do collect and train data for speech projects? — TwinzTech Blog | by Shaip | Sep, 2022

Some refined tweaks can give you an enormous advantage over other players in the Escape from Tarkov game, which most gamers ignore. The steps are simple yet effective; moreover, if you ignore these features, it becomes a barrier in your path to consistent victory.Some subtle moves brighten your winning perspective. Primarily you need to survive in a hostile environment; then, you will encounter a spectrum of game mechanisms; the following tips will help you to overcome those barriers.At the beginning of the voyage, you must participate in as many numbers of possible quests. It is a warm-up round. The more you face opponents, the more your self-reliance fortifies. The quests make you acquainted with varied weapons and teach you different combat styles.After successful completion of quests, ...
Conversational Commerce in various Social Channels | by Gina Shaw | Sep, 2022
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Conversational Commerce in various Social Channels | by Gina Shaw | Sep, 2022

We live in an era where artificial intelligence (AI) has taken over every aspect of our being. And customer experience (CX) is not alien to it.As the world embraces new-age customer experiences (CX) with open hands, warranting the delivery of hyper-personalized customer engagement to a more informed, connected, and empowered customer, organizations are left to deal with several questions and dilemmas.After all, endless customer conversations are happening online on various social channels — Facebook, Instagram, WhatsApp, Twitter — it’s challenging to cover every digital touchpoint and use the enormous amount of customer data it generates to fathom “what customers want.”That’s where conversational commerce comes to the rescue. Powered by AI, conversational commerce solutions like chatbots, ...
A.I should be governed by rules and laws to ensure its safety. | by Surya Chandana | Sep, 2022
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A.I should be governed by rules and laws to ensure its safety. | by Surya Chandana | Sep, 2022

Artificial Intelligence should have safety measures to prevent harm to humans.Artificial intelligence is a very smart instrument. It can create complex plans and outsmart humans in virtually every way imaginable. This has led many to be quite concerned about the rise of AI, but it may not be as scary as it seems. Here are some rules and laws that could help ensure that AI doesn’t endanger mankind.Artificial intelligence is a powerful tool that can make the world a better place. However, it also has the potential to cause great harm if left unchecked. This is why I believe that artificial intelligence should be governed by rules and laws.A.I generated ImageArtificial Intelligence is an emerging field of research that uses computers to perform tasks usually associated with human intelligence...
5 Ways Banking Virtual Assistants Enhance Your Banking Experience — Programming Insider | by Shaip | Sep, 2022
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5 Ways Banking Virtual Assistants Enhance Your Banking Experience — Programming Insider | by Shaip | Sep, 2022

Banking isn’t what it used to be. Most of us need fast, efficient, flawless banking services that are hassle-free and, most importantly, reliable. It only makes sense to shift to digital banking channels that can provide these things. As it turns out, artificial intelligence (AI) and machine learning (ML) powered virtual assistants can do precisely that.Are virtual assistants in banking the solution to outdated, cumbersome branches and lengthy wait times? More and more banks are turning to chatbots and virtual assistants for customer service.Artificial intelligence is becoming more ingrained in day-to-day life. A recent Ipsos-Forbes Advisor survey found that an overwhelming majority of Americans — 76% — used their bank’s mobile app to conduct everyday banking tasks last yearThis blog will ...
Personalization and Authentication around Customer Experience using Conversational AI | by Master Of Code Global | Sep, 2022
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Personalization and Authentication around Customer Experience using Conversational AI | by Master Of Code Global | Sep, 2022

When a Conversational AI solution is implemented, one early decision that needs to be made is the level of personalization that is required to create an exceptional customer experience. Our experience shows that the bots that are able to do more and are able to handle the more complex scenarios have access to more detailed information about the user. The more effective the experience, the higher the satisfaction of the user, and the more likely that user is to re-engage the Conversational AI solution again when they want to perform an action.Depending on the use cases, there are many reasons to go down the personalization path for your Conversational AI solution, but also some use cases where you don’t need it for your experience to start, or ever.Organizations who are beginning to experim...
Artificial Intelligence: Automation Vs Autonomy | by Bot Libre | Sep, 2022
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Artificial Intelligence: Automation Vs Autonomy | by Bot Libre | Sep, 2022

Artificial Intelligence (AI) is the theory and creation of computer systems that can carry out tasks that would typically need human intellect, like speech recognition, language translation, and visual perception.Bot Libre, through its open source platform develops chatbot and artificial intelligence solutions that are ready to use in the metaverse. These solutions are central to the success of businesses and even the world, as they drive efficiency, enhance user experience, provide detailed analysis and solve problems.While the overarching goal of AI is to solve problems and make life easier, the way this is accomplished is distinct depending on whether the AI is strictly automated or is autonomous.Automated AIAutomated systems often operate within a clearly defined set of constraints and...
How to Create a Cognitive Virtual Assistant with IBM Watson | by Jonathan Manera | Sep, 2022
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How to Create a Cognitive Virtual Assistant with IBM Watson | by Jonathan Manera | Sep, 2022

A step-by-step guide to build your first AI ChatbotPhoto by Volodymyr Hryshchenko on UnsplashIBM Watson is a powerful platform where software developers and non-technical users can co-create AI solutions. Its easy-to-use interface allows you to quickly create an AI model, from simple chatbots to complex enterprise solutions.In this article, we will explore how to create, train and integrate your first Cognitive Virtual Assistant.The Information Architecture defines a collection of all the sections to be included in your assistant, placed in a hierarchical order.The following example shows all the sections for providing useful information about a city regarding shops, landmarks, museums, etc.An assistant is a cognitive bot to which you add skills enabling it to interact with end users. To c...
Top 9 Reasons Why Every Company Needs A.I | by Surya Chandana | Sep, 2022
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Top 9 Reasons Why Every Company Needs A.I | by Surya Chandana | Sep, 2022

How Artificial Intelligence Affects Your BusinessArtificial intelligence is slowly permeating into every industry as technology moves forward. However, as it becomes more popular, companies are starting to get concerned about the future. Innovation — and productivity — aren’t what they used to be in today’s world. You see, your employees will no longer be able to focus on their single task, because computers do this for you all day long. You might already know about A.I., or other forms of machine learning, but now is a good time to sit back and think about what innovations could change your business in the near future.AI GeneratedArtificial intelligence (A.I.) is a broad area of computer science that deals with the creation of computer systems able to perform tasks, activities and decisio...
How to Create a AI Chatbot in Python (Flask Framework) | by Devashish Datt Mamgain | Sep, 2022
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How to Create a AI Chatbot in Python (Flask Framework) | by Devashish Datt Mamgain | Sep, 2022

Chatbots are software tools created to interact with humans through chat. The first chatbots were able to create simple conversations based on a complex system of rules. Using Flask Python Framework and the Kompose Bot, you will be able to build intelligent chatbots.In this post, we will learn how to add a Kompose chatbot to the Python framework Flask.Create A Chatbot NowPre-requisites:You will need a Kommunicate account for deploying the python chatbot.Kommunicate is a no-code, hybrid chatbot platform that is built over a powerful Conversational AI system.Also, you will need Python and the Flask framework installed on your system. To read more info about the Flask framework, please follow this link.We will be using Flask in this tutorial. If you are looking to add Dialogflow chatbot to th...
Chatbot vs Virtual Assistants- What’s the difference? | by Shaip | Sep, 2022
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Chatbot vs Virtual Assistants- What’s the difference? | by Shaip | Sep, 2022

If you are in thought that chatbots and virtual assistants are the same things, then your understanding of AI applications and their uses requires an upgrade. Both of these technologies have a key difference in the way they add value for customers and employees as well.AI technologies have evolved at an astounding pace and promise to offer incredible value to both customers and employees. This being the reason, tech-savvy organizations are looking forward to adopting these trending technologies for boosting their business revenue and employee productivity. Also, multiple organizations are extending their efforts by identifying more use cases and deriving more value from AI. If we look closely, chatbots and virtual assistants are ripened fruits of AI that often set confusion due to both bei...
Conversational AI Chatbot Use Cases in Banking and Financial Services | by Master Of Code Global | Sep, 2022
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Conversational AI Chatbot Use Cases in Banking and Financial Services | by Master Of Code Global | Sep, 2022

Insurance, and Financial companies like Wells Fargo, Citigroup, Bank of America, JPMorgan Chase & Co., American Express, and Fidelity Investments own the largest call centers in the US and witht over 3.3 million call center workers nationwide. However, we’ve seen a shift in how enterprises are investing in technology to reduce customer support costs and automate the bulk of customer requests. According to Juniper Research these operational cost savings will reach $7.3 billion globally with the help of Conversational AI in banking by 2023.In this article, we’ve looked at the Top Conversational AI Chatbot Use Cases in Banking and Financial Services industries as well as the benefits of these implementations.Conversational AI Chatbot Use Cases in Banking and Financial ServicesChatbot Use ...
What is a Chatbot Scripts? How to write a perfect chatbot scripts. | by Devashish Datt Mamgain | Sep, 2022
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What is a Chatbot Scripts? How to write a perfect chatbot scripts. | by Devashish Datt Mamgain | Sep, 2022

Traditional marketing strategies consist of content on websites, blogs, social media, and email. And there have been many transformations in that content over time — the text has given way to visuals and media; businesses focus on relationships and trust rather than on hard sells; savvy consumers what “social proof” of the value business brings to the table. Still, most of the traditional content is one-way communication.Enter the world of chatbots and two-way conversations — a far more personal way for businesses to communicate with their audiences. You have already experienced this new technology if you have used any personal assistant via your smartphone or experienced in-home devices such as Alexa.Now it’s time to move this technology into your overall marketing and customer relationsh...
Platform Integration Makes Things Possible with Conversational AI Chatbots | by Master Of Code Global | Aug, 2022
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Platform Integration Makes Things Possible with Conversational AI Chatbots | by Master Of Code Global | Aug, 2022

Successful Conversational AI (CAI) solutions give users the ability to engage with businesses and brands when and how they want to. The control for engagement is with the user — no more waiting in long phone queues or having to visit a branch office to get things done. All of the information is at the user’s fingertips or voice call — or can be, so long as the information needed to provide value is available to the user.When we consider a Conversational AI chatbot solution without integration, it is not as engaging. In many cases, there are locked linear conversation flows that have limited functionality. They usually answer FAQs, provide some general support for contact information and answer some of the repetitive questions that cause noise to live agents (such as hours of operation), bu...
What is document classification, and how can machine learning help? | by Shaip | Aug, 2022
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What is document classification, and how can machine learning help? | by Shaip | Aug, 2022

Imagine this: you head into a standard bookstore where pieces are supposed to be classified as genres — like thriller, romance, science fiction, and more. You want to pick Andy Weir’s Hail Mary — a novel with thriller/mystery and science fiction elements.While the book choice seems on point, the question is: which genre should you head towards? The book can be on the science fiction shelf or on the thriller counter. It can be anywhere. And that is when the manual document classification becomes troublesome.Sweating already? Fret not, as machine learning is here to help. Not to throw shade at the manual document classification, but they can be tedious if you plan on looking at a world outside books — including inventories and databases.Yet, document classification with machine learning can ...
10 Best Customer Retention Software You Must Try (2022) | by Devashish Datt Mamgain | Aug, 2022
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10 Best Customer Retention Software You Must Try (2022) | by Devashish Datt Mamgain | Aug, 2022

What could surpass the bliss of welcoming new customers every day? A repeat customer.Investing in your products or services is undoubtedly a thing with a hundred new customers marching toward your business. But studies show that about 13% of unhappy customers will share the word about their poor experience with over 20 people.So, retaining existing customers and making sound efforts to turn them into return customers is the key.That’s why businesses are all the rage about customer retention software. These are tool that helps them accentuate customer loyalty and establish a long-lasting relationship.Let’s understand what this means and explore the top customer retention software.Create a free ChatbotWhat is Customer Retention Software, and Why Is It Important?Customer retention is an appro...
Combining Vision and NLP AI to Navigate the Metaverse | by Bot Libre | Aug, 2022
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Combining Vision and NLP AI to Navigate the Metaverse | by Bot Libre | Aug, 2022

The goal for innovative and enterprising businesses is to be able to fully participate in the metaverse in order to have immersive interaction with their clients.. To this end industries like health, banking, event planning, retail, gaming and education are all looking for, and investing into artificial intelligence (AI) solutions so they can interact with customers in the metaverse.As the open-source chatbot and AI platform for the metaverse, we at Bot Libre have created AI solutions that allows our bots to navigate the metaverse. We have developed the OMNI deep learning model for metaverse-ready chatbots by combining vision deep learning models with NLP deep learning models to provide multiple senses, integrated learning , awareness and navigation in the Metaverse.This will allow busines...
Using a Conversational AI chatbot expertise to #StandwithUkraine | by Master Of Code Global | Aug, 2022
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Using a Conversational AI chatbot expertise to #StandwithUkraine | by Master Of Code Global | Aug, 2022

Using the bot to identify and mark fake or secret information: UA Antispam Bot Ukrainian President Volodymyr Zelenskiy has signed a law forbidding the recording of all Ukrainian military, sites of shelling (including street names, transport stops, shops, factories) as well as any other civilian and military facilities. Still, a large number of social media groups and channels disregard this information.To prevent this and help online moderators, the Master of Code team designed and developed an AI anti-spam bot to identify any prohibited messages or comments that spread military information under Social Media channels to prevent it`s dissemination. UA Anti Spam bot can be easily installed by the moderator of an online group. All reported messages are marked as spam and are hidden from the ...
Attachment Detection Strategies for Virtual Assistants | by Master Of Code Global | Aug, 2022
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Attachment Detection Strategies for Virtual Assistants | by Master Of Code Global | Aug, 2022

Virtual assistants or chatbots hosted on channels such as Apple Messages for Business (AMB), Google Business Messages (GBM) and WhatsApp for Business (WA) meet users in apps they have already adopted. Adding virtual assistants in these channels leverages interfaces that users are familiar with, but that can also lead to user assumptions on how chatbots can function in each of these channels.For example, when using one of these channels for a human-to-human conversation, if a user sends an attachment such as a file, image, video or voice recording, their messaging partner will be able to view, play or otherwise open the attachment.To further complicate user expectations, Apple Messages for Business, Google Business Messages and WhatsApp chatbots are all capable of sending images to a user a...
How can OCR help with RPA and Document Processing? — Techashton | by Shaip | Jul, 2022
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How can OCR help with RPA and Document Processing? — Techashton | by Shaip | Jul, 2022

OCR or Optical Character Recognition is a fun way to read and understand documents. But why does it even make sense? Let’s find out. But before we proceed, we need to wrap our head around a less common machine learning term: RPA (Robotic Process Automation).For the unversed, RPA is Robotic Process Automation, which is instrumental in helping businesses eliminate repetitive tasks. Document processing happens to be one such task- where the focus is often on invoices and handwritten tasks. Simply put, OCR can help with this aspect of document processing- the one involving tons of error-prone identification.So let’s dive right in and understand the process better:What is OCR in RPA?Trust us; we wouldn’t overcomplicate things. OCR or Optical Character Recognition is a machine learning tool capa...
Removing Obstacles for Companies to Innovate with Conversational AI | by Master Of Code Global | Aug, 2022
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Removing Obstacles for Companies to Innovate with Conversational AI | by Master Of Code Global | Aug, 2022

Macroeconomic issues such as supply chain disruption, input cost inflation, and employee shortages continue to dominate headlines. Amidst the uncertainty, organizations are turning to technology to solve their “heart of the business” challenges. Here at Master of Code, we continue to see a significant uptick in technology investment in automation and Conversational AI to streamline internal workflows and scale customer communications.A major theme we continue to see evolve is cross-team technology adoption. Conversational AI, with its battle-tested business case in a customer support setting, is spreading throughout the organization. For instance, organizations want an integrated approach to engaging with a customer across the customer journey through Marketing, Sales, Customer Success, an...
Three Secrets Behind Impactful Troubleshooting Chatbot Conversation Flows | by Master Of Code Global | Aug, 2022
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Three Secrets Behind Impactful Troubleshooting Chatbot Conversation Flows | by Master Of Code Global | Aug, 2022

At Master of Code, we talk a lot about Conversation Design, how to plan a conversation flow diagram and the importance of the flow and feel of a chatbot. Customer support, user or patient management, and answering customer questions are all great use cases that a conversational AI chatbot is perfect for. Another great chatbot application is one that can help frustrated customers solve issues and give back some time to agents: troubleshooting use cases.In a troubleshooting flow of a conversational solution, a bot’s main goal is to automate simple fixes to free up agents’ time for more complicated issues. The customer’s goal is to get their issue fixed without waiting for help.While it’s nice for a chatbot to be empathetic and conversational, it becomes more important to get each point or tr...
What is Driver Monitoring System and why do you need it?
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What is Driver Monitoring System and why do you need it?

Can you answer one simple question? What does it take to stay alert on road? Coffee, tea, music, conversations, and window down for some people. But, is it the safest solution?The answer is no.As per National Highway Traffic Safety Administration (NHTSA) report, around 42915 people have died in motor vehicle traffic crashes in 2021 which is a 10.5% increase from the 2020 report.Then what’s the solution? With the recent advancement in AI technology, there is one technology solution is at your rescue and that is the Driver Monitoring System.Let’s go through this blog and learn about Driver Monitoring System from scratch and how it is a life savior jacket for drivers.The driver monitoring system is an advanced safety feature that utilizes a camera mounting on the dashboard to monitor the driv...
Top 7 Optical Character Recognition Use Cases in 2022 | by Shaip | Jun, 2022
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Top 7 Optical Character Recognition Use Cases in 2022 | by Shaip | Jun, 2022

Have you ever wondered about the amount of data that an organization holds in the form of papers and multiple formats in its system all across the organization? The answer is innumerable. Data is the key to business growth and its keeps accelerating with time. For example, you have a pdf life and you can’t make any changes until it’s in editable format. To copy the text directly requires you to convert the file into text format and then process it. Considering the time and effort involved in the whole process makes the place for technology adoption to fast-track the data processing. And the answer lies in Optical Character Recognition (OCR). Do you think OCR can add value to your business and organization, let’s dive into the basics of Optical Character Recognition (OCR) and its most relev...
Here is How NLP Powers Conversational AI? | Editorialge | by Shaip | Jul, 2022
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Here is How NLP Powers Conversational AI? | Editorialge | by Shaip | Jul, 2022

The ability infused into the machines- making them capable of interacting in the most humane ways possible- has a different kind of high to it. Yet, the question remains, how does conversational AI work in real-time and what kind of technology is powering its very existence.Let’s find out:Simply put, Conversational AI is a segment or sub-domain of Artificial Intelligence — aimed at enabling humans to interact more seamlessly with computing entities.Remember those quirky website chatboxes that return specific answers to even some of the trickiest questions! Well, those are exactly the Conversational AI products we are talking about. Yet, the question remains: how come these chatbots become so perceptive. Surely, it isn’t just about feeding raw training data, like human voice and text, into ...
What is synthetic Data in machine learning, and why do you need it? — Do It Easy With ScienceProg | by Shaip | Jul, 2022
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What is synthetic Data in machine learning, and why do you need it? — Do It Easy With ScienceProg | by Shaip | Jul, 2022

As the name suggests, synthetic data is the data that is artificially generated rather than being created by actual events. In marketing, social media, healthcare, finance, and security, synthetic data helps build more innovative solutions.Data is the key to resolution and quality service, whether you are processing an invoice or extracting information from a centralized legacy system.Many organizations complain that collecting and using data raises privacy concerns and leave their business to data breaching issues. Also, some data is tough to collect and incurs a high cost to the organization. For example, collecting data related to real-time events like banking transactions and road events for autonomous vehicles take a heavy load on organization costing.Then, what’s the solution to coll...
How Chatbots Can Make Your Business’s Apps Better | by Bot Libre | Jul, 2022
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How Chatbots Can Make Your Business’s Apps Better | by Bot Libre | Jul, 2022

The popularity of chatbots and mobile apps is undeniable. This is evidenced by extensive data describing how much they are used and how the market is expected to benefit.For example, 2020 data from Statista shows that apps have reached over 3 million downloads for Android and over 2 million for iOS apps. Moreover, 2021 market share projections predict that 59% of global revenue will come from mobile phones. Meanwhile, 2016 reports show that the market for chatbots was estimated to be worth a little over USD 190 million. By 2025, it is expected to increase by nearly 24% to a value of USD 1.25 billion.With this in mind, marrying chatbots to mobile apps is like a match made in (business) heaven. Here are a few ways chatbots can make your business app better.BenefitsExcellent Customer ServiceC...
The Most Successful Airport Chatbots Examples | by Master Of Code Global | Aug, 2022
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The Most Successful Airport Chatbots Examples | by Master Of Code Global | Aug, 2022

A few years ago, only 9% of airports were utilizing chatbots to communicate with customers. Adoption since then has continued to increase, with a projected spend of $3.69 billion USD projected by 2027 for the airports and aviation industries in AI-related services. With this rise of Conversational AI chatbots, airports are no longer forced to choose between high-quality customer service or low costs — they can have both. In this article, we’ll take a closer look at the top 5 examples of Conversational AI chatbots for airports in 2022, and the key use cases that each solution covers.Melbourne Airport is the second-largest airport in Australia, with four terminals serving more than 2.2 million passengers in April 2022 alone. Melbourne Airport is famous for its innovative approach to customer...
Multimodal Conversational AI assistants | by Master Of Code Global | Jul, 2022
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Multimodal Conversational AI assistants | by Master Of Code Global | Jul, 2022

Artificial Intelligence (AI) adoption has skyrocketed over the last 18 months. And Gartner says that chatbots are just one step away from a slope of enlightenment on its AI hype cycle. At the same time, AI technologies are coming to accelerate business growth and ensure engineering trust. Together with Conversation Design, Conversational AI is transforming customer experience, customer support, and digital customer services for an onscreen world.“Mobile-first experience” — this is the paradigm that has been the number one goal in the strategy of IT companies since Google announced this concept back in 2010. Now in 2022, it’s time for companies to expand on that approach and think about multimodality.To determine if multimodal experiences are best for your users, you need to ask yourself th...
The Evolution of Conversational AI | by Catherine Breslin
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The Evolution of Conversational AI | by Catherine Breslin

Talking to machines through the yearsPhoto by Miryam León on UnsplashConversation comes naturally to us. It’s remarkable just how fluently we can converse on any number of topics, and adapt our style with ease to speak with any number of people.In contrast, our conversations with machines can be clumsy and stilted. Conversational AI has been a long-standing research topic, and much progress has been made over the last decades. There are some large-scale deployed systems that we’re able to interact with by language, both spoken and written, although I’m sure very few people would call the interactions natural. But whether it’s a task-based conversation like booking a travel ticket, or a social chatbot that makes small talk, we’ve seen continual evolution in the way the technology is built.T...
Conversation Design Discussion: Designing for voice agent | by Master Of Code Global | Jul, 2022
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Conversation Design Discussion: Designing for voice agent | by Master Of Code Global | Jul, 2022

Welcome to part 2 of our Conversation Design discussion. In part 1 we learned about multimodal Conversational AI assistants: best use cases and their future. Today we’ll dive into voice assistants: how to build and test new customer experiences, collect feedback on it and make a decision to invest in Conversational AI solutions.Today, voice agents are commonly chatbots but with voice communication, so they help you with certain quick faqs and tasks, but if we look at that realm of the future it will be that multi-sensory multimodal experience. It’s not just about the modality, it’s about what other factors come into play, such as what we’ve seen from the Metaverse. With mixed reality where there’s so much opportunity, how do companies support that in the best way? Check out our Voice Assis...
Russian TV show to have virtual human, Elena created by Sber. | by Tapaan Chauhan
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Russian TV show to have virtual human, Elena created by Sber. | by Tapaan Chauhan

Russian company Sber is going one step ahead by introducing a virtual human for hosting shows. Yes, this Russian tech giant has announced their Virtual human, Elena who is currently hosting Russian TV RBC TV’s markets and investor Calendar shows. To transform pictures and recording into an AI character that can easily replace the Sber has used their visper platform.With the platform Visper, SberDevices highly expect users to make the same kind of Avatar, Elena. This platform Visper is capable of creating any kind of AI character, starting from realistic Virtual human like Elena to animated cartoon characters. Sber thinks that these creatures can be highly beneficial in terms of making interaction online.“The Visper platform is quite young, but it is evolving rapidly, and the characters we ...
GOOGLE CLOUD COLLABORATES WITH COHERE TO SET UP NPL MODELS | by Tapaan Chauhan
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GOOGLE CLOUD COLLABORATES WITH COHERE TO SET UP NPL MODELS | by Tapaan Chauhan

Google Cloud has recently announced their multi-year collaboration with Cohere, the startup platform for developers to make Natural Language processing model-building easier, in applications. The whole process requires a lot of infrastructure and hardware resources to run and currently Cohere doesn’t own that many resources of infrastructure. So Google is going to work as an infrastructure resource by helping Cohere with Google cloud’s machine learning hardware and infrastructure.For taking out the best conclusion and trends Cohere draws an enormous amount of unstructured data and texts and this collaboration will support Cohere’s language model development with Google’s infrastructure. Additionally, Google will allow Cohere to get access to the Tensor processing unit. Besides these, Coher...
Call Center Experience with Voice agent: Challenges, Use Cases and Case Study | by Master Of Code Global | Jul, 2022
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Call Center Experience with Voice agent: Challenges, Use Cases and Case Study | by Master Of Code Global | Jul, 2022

This is part 2 of a series about how call centers can evolve with the help of Conversational AI solutions. Part 1 looked at the theory about choosing the right technology for call center automation and the opportunity to grow with Conversational AI solutions for business. Here we take an even closer look at a specific scenario of Conversational AI in finance and general use cases of voice agents for both end customers and live agents.Voice assistants are growing in popularity these days. The ability for a solution to understand voice, interpret the intent and meaning, and provide value to users is growing at an incredible rate. When working with the voice channel, there are many challenges that can be encountered, where a voice agent can create a huge benefit.Challenges with VoiceDetermine...
Digital Avatars Bring New Meaning to Multitasking | by Lillian Kazmierczak
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Digital Avatars Bring New Meaning to Multitasking | by Lillian Kazmierczak

Half visible man hiding behind digital code-Image by Peter Linforth courtesy of PixabyImagine writing a blog at home, teaching a writing course, and attending a zoom meeting simultaneously. Believe it or not, digital AI companies are doing just that; I’m not talking gaming avatars; doppelgangers that sound like you and use your facial and body expressions. These digital twins are bringing new meaning to multitasking.In November of 2021, HourOne debuted REALS, a platform where anyone can create one or more digital twins for business use. The business can create AI synthetic assistants that can do just about anything.These AI assistants can answer phones, make appointments and give a presentation in 4 different languages. Unfortunately, you will have to get your coffee, but your AI assistant...
Dubai residents are now able to ask any municipal issues to ‘Fares’ | by Tapaan Chauhan
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Dubai residents are now able to ask any municipal issues to ‘Fares’ | by Tapaan Chauhan

Dubai has decided to go one step ahead by introducing a virtual assistant that will answer citizens’ questions and requests regarding municipal issues. Using conversational AI the voice assistant ‘Fares’ enables multiple options for citizens to chat or talk with Dubai officials even through WhatsApp numbers.It’s an advanced way of serving the people of Dubai by allowing them to communicate with ‘Fare’ by calling the city hotline or connecting through the WhatsApp number and they can ask any questions, it can be about the city and their services, it can be the inquiry of any request made by them earlier. Additionally, it also has an option to verify any rumors about the city. Citizens can even ask about their status of playing house taxes through these ‘Fares’ and report any issues.“Communi...
Call Center Automation using AI-Powered Chatbot | by Master Of Code Global | Jul, 2022
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Call Center Automation using AI-Powered Chatbot | by Master Of Code Global | Jul, 2022

Welcome to our discussion on call center evolution using AI-powered chat and voice agents. Our intent today is to share our experiences and observations as one of the leading Conversational AI companies about how chat and voice assistants can take call center automation experiences to the next level, providing value to both customers and call center agents, regardless of the communication channel. Then in part 2, we’ll discuss Call Center experience with voice agent: Challenges, Use Cases, and Case Study.There is no single platform or technology that’s a golden ticket to a successful Conversational AI experience for call center automation. In general, for every industry and field, it takes multiple technologies and multiple systems to create an effective solution. Bringing those systems to...
It’s 2022 – Time to Level up your Conversational AI Experiences
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It’s 2022 – Time to Level up your Conversational AI Experiences

The Conversational AI (CAI) space has come a long way over the last few years. As users prefer to communicate over digital channels, the demand for conversational AI continues to grow. Organizations worldwide are increasing their CAI investments in response to this trend and maturing how they leverage Conversational AI to supplement customer service agent interactions to deliver seamless customer experiences across a multitude of channels.Customers’ expectations have also matured due to the proliferation and ubiquity of conversational interfaces and virtual assistants. They now demand easy, effective interactions that are personal and contextual to their current needs.To truly elevate mundane conversations, improve engagement, and add value to their customers in 2022 and beyond, organizati...
24 Sales Enablement Tools to Superpower Your Sales Team
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24 Sales Enablement Tools to Superpower Your Sales Team

Today I’m going to show you how to superpower your sales team with sales enablement tools designed to help you improve processes, increase productivity, and close more deals. If your sales reps can’t access the resources they need to sell products and services, they’ll inevitably get stuck in a donkey situation—with inefficient systems and lackluster results. But with the right sales enablement software, your team can streamline the sales process, find more unicorn leads, and generate more revenue. So how can you forge a path to Unicorn Land? Here’s your map: Join Today’s Webinar with Larry Kim! Or Register for the Free Replay Learn all about NEW Tools from MobileMonkey with a spotlight on tools to 10X Instagram Engagement and turn Instagram into a revenue driver f...
Ux Case study-Automating Outbound Collection calls through Voice-bot for a Micro-Finance Company | by Taranjit Singh Sandhu | Jul, 2022
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Ux Case study-Automating Outbound Collection calls through Voice-bot for a Micro-Finance Company | by Taranjit Singh Sandhu | Jul, 2022

A Voice-bot understands the natural language and interacts with users to remind them about due payments.I work at an IT services company (Simpragma) which aims to revolutionize Contact Centres with their automation expertise built over a decade. The company has built Voicebots, chatbots, social media messenger bots, visual IVR, etc for renowned brands where I have contributed as a user experience designer.This project was done for a leading micro-finance company (we will use the name “B Finance”) which has over 5 million customers. They wanted to automate payment reminder calls as the task is repetitive in most cases. I would take you through the design process of the Collections Voicebot at a glance where some stats might be altered for confidentiality. As we had prior knowledge of B Fina...
Hiring an Instagram Marketing Agency: 7 Keys to Finding the Best Match for Your Business
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Hiring an Instagram Marketing Agency: 7 Keys to Finding the Best Match for Your Business

You know the deal. With over 1 billion monthly active users, Instagram is the app for brands looking to grow in 2021. Do you need an Instagram marketing agency to stand out? Instagram marketing agencies help businesses run and manage Instagram marketing campaigns. That means taking charge of content creation, posting, managing engagement, and running their clients’ social accounts.  If you’re not sure how to start Instagram marketing, you’re not alone. Instagram marketing covers a lot of territory, as it includes: Visual brandingVideography, photography, graphic design, and copywritingMarketing and sales automationPre-sales customer supportInfluencer partnershipsAnd Instagram-specific advertising campaigns So how do you pick the best agency to help your business? And for market...
What are Large Language Models?. A look at LLMs and their popularity | by Catherine Breslin
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What are Large Language Models?. A look at LLMs and their popularity | by Catherine Breslin

A look at LLMs and their popularityPhoto by Patrick Tomasso on UnsplashAdvances in natural language processing (NLP) have been in the news lately, with special attention paid to large language models (LLMs) like OpenAI’s GPT-3. There have been some bold claims in the media — could models like this soon replace search engines or even master language?But what exactly are these large language models, and why are they suddenly so popular?What’s a language model?As humans, we’re pretty good at reading a passage and know where the author might be heading. Of course, we can’t predict exactly what the author will write next — there’s far too many options for that — but we notice abrupt changes or out-of-place words, and can make a stab at filling in endings of sentences. We intuitively know that a...
Everything you Need to Know About Chatbot Pricing in 2022 | by WotNot | Jul, 2022
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Everything you Need to Know About Chatbot Pricing in 2022 | by WotNot | Jul, 2022

Let’s talk money.Because you probably read it everywhere — Chatbots are great for lead generation. Chatbots are very cost-effective.And you’re convinced of their usefulness.But are you really sold?Not until you get the answer to the most prominent question you have as a decision-maker — “How much money do I need to spend?”Well, the answer is — it depends.The point is, if you want a chatbot solution, you can even get it for free today. But it won’t be right for you if it doesn’t have the features or solutions that your company seeks. Or if the solution isn’t aligned with your vision. Or if it doesn’t address your use case.So naturally, a lot of factors should be considered when you talk about chatbot costing.It’s necessary for you to have a holistic outlook of -What are the chatbot pricing ...
Top 14 AI Chatbot Platforms for Business [2022 edition] | by Devashish Datt Mamgain | Jun, 2022
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Top 14 AI Chatbot Platforms for Business [2022 edition] | by Devashish Datt Mamgain | Jun, 2022

What sets your business apart from the competition in the market? Superior products? A greater variety of products? Faster delivery? While these are all important factors, the one factor that will keep your business in the minds of your customers is how you made them feel before, during, and most importantly, after the purchase has been made.In other words, your customer experience has to be top-notch, and this is where AI chatbots come in.Chatbots not only make your business more efficient, but they also help in delivering a customer experience that will leave a positive impression of your brand. Also, customers these days don’t mind speaking to a chatbot, according to Small Biz Genius’s report, which says that as long as the bot is prompt in its response, over 63% of the users will inter...
I Blocked Diana Meresc. Bots like Diana are set up to exploit… | by Olivia Cal | Jul, 2022
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I Blocked Diana Meresc. Bots like Diana are set up to exploit… | by Olivia Cal | Jul, 2022

Bots like Diana are set up to exploit our desire for praise.Photo by Yuyeung Lau on UnsplashLast week, Medium user, Diana Meresc, followed me.Every follow I gain gives me a little rush of dopamine. I want people to enjoy my articles, find them interesting, or follow because the spooky-folklore-history-myth themes I write about resonate with them. — A little naive I know, as a lot of people follow-for-follow.When Diana Meresc cropped up in my followers list, I had a small chuckle.I had already read articles by Gustave Deresse, BichoDoMato and Robin Christine Honigsberg speculating about how she might just be a bot.I was a fresh-faced Medium newbie. I had no idea who they were talking about, but their articles intrigued me. They gave me a small insight into this strange new world I’d just en...
What is Computer Vision?
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What is Computer Vision?

To Learn More on Computer Vision and AI visit www.augmentedstartups.comWhat is Computer Vision? was originally published in Chatbots Life on Medium, where people are continuing the conversation by highlighting and responding to this story.
WhatsApp Commerce for Insurance: Key Takeaways From Our Webinar | by Haptik
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WhatsApp Commerce for Insurance: Key Takeaways From Our Webinar | by Haptik

With WhatsApp expanding its capabilities and scope, it is evolving as a platform for conversational commerce, giving rise to the concept of WhatsApp commerce — offering and selling products and services to customers using WhatsApp as the primary channel. This development poses a massive opportunity for Insurance brands to leverage. Now, they can simplify the complex process of buying, renewing, or claiming policies by having simple conversations with their customers on their preferred communication channel.We spoke to Sushant Khairnar (Head-Digital Transformation, Kotak Life) and Swati Mishra (Strategic Partnerships, WhatsApp) to understand how Insurance brands can reap the benefits of WhatsApp commerce.You can watch the complete on-demand webinar here or continue to read a summary of the ...
Working & Collaborating with RPA Bots: Top 5 Ways to Succeed | by Ashok Sharma | Jun, 2022
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Working & Collaborating with RPA Bots: Top 5 Ways to Succeed | by Ashok Sharma | Jun, 2022

It is easy to get spooked by the fiction of robots taking over the human world when in reality robots being a part of the human workforce is great.Robotic process automation eliminates the barrier of employees’ need of performing mundane tasks and enables them to focus on other productive business activities.Working and Collaborating with RPA BotsIn this article, we are going to discuss the top 5 ways that keep you on the right track for RPA bots collaboration.But first, what are RPA bots?RPA bots are software robots that perform tasks in a digital environment. These bots aim to automate repetitive tasks and therefore, they are also known as the “digital workforce”.In traditional automation tools, software developers have to create a list of actions to automate the tasks and interface to b...
Why the Metaverse Needs AI, and AI Needs the Metaverse | by Bot Libre | Jun, 2022
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Why the Metaverse Needs AI, and AI Needs the Metaverse | by Bot Libre | Jun, 2022

At Bot Libre we have always been developing artificial intelligence for the Metaverse, we just did not have a name for it. The Bot Libre AI engine has always been designed to have a mind with multiple senses, it’s just that with plain chat user interfaces, those senses could not be truly actualized. The Metaverse now provides a rich multi-sensory environment, and we are extremely excited to evolve the Bot Libre AI engine and platform to navigate the Metaverse.We are developing new 3D and VR apps and SDKs to integrate the Bot Libre platform with the evolving Metaverse. We are integrating Bot Libre’s NLP, vision, and spatial artificial intelligence algorithms into the Metaverse environment.The Metaverse is a term used to describe a new vision for the Internet as a decentralized 3D space. The...
Nvidia and kore.ai tie-up for Voice AI customer service. | by Tapaan Chauhan
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Nvidia and kore.ai tie-up for Voice AI customer service. | by Tapaan Chauhan

Conversational AI startup platform Kore.ai crosses $73.5 million series C funding round as Nvidia has added $3.5 million to their funding round. And this investment is indicating the sign of teaming up for the integration of Voice AI technology for customer service centers.Kore.ai has made its name by creating a wide virtual assistant platform to build, test and deploy voice and text-based customer service. As soon as their name spreads, the company claims to be a giant tech who has managed more than a billion interactions. However, the company has already funded $73.5 million where an extra of 3.5 million has been added by Nvidia. The investment has been made to tie up with kore.ai and work for advanced conversational Ai projects and platforms.According to Kore.ai, Nvidia Riva’s specially...
How to Create a AI Chatbot in Python Framework | by Devashish Datt Mamgain | Jun, 2022
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How to Create a AI Chatbot in Python Framework | by Devashish Datt Mamgain | Jun, 2022

Chatbots are software tools created to interact with humans through chat. The first chatbots were able to create simple conversations based on a complex system of rules. Using Flask Python Framework and the Kompose Bot, you will be able to build intelligent chatbots.In this post, we will learn how to add a Kompose chatbot to the Python framework Flask.Pre-requisites:You will need a Kommunicate account for deploying the python chatbot.Kommunicate is a no-code, hybrid chatbot platform that is built over a powerful Conversational AI system.Also, you will need Python and the Flask framework installed on your system. To read more info about the Flask framework, please follow this link.We will be using Flask in this tutorial. If you are looking to add Dialogflow chatbot to the Django framework, ...
Early Access: This A.I. bot will write your emails for free | by Matt Schlicht | Jun, 2022
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Early Access: This A.I. bot will write your emails for free | by Matt Schlicht | Jun, 2022

Super simple. Works REALLY well.Hi everyone!I recently built an A.I. side project that writes your emails and more for free and in seconds (and it is REALLY good at it). I originally made this for myself, but once I started showing it to people it was clear that I should release it for everyone to use.So here we are!It’s called Octie, and you can sign up for free here: https://octie.aiOver 1,000 brands have already signed up for Octie, some that are small, and many that I bet you saw in a grocery store, or on TV, within the past 24 hours. They have used Octie to write thousands of emails, product descriptions, and more, and these have already been emailed and distributed to millions of people.All of this has happened within the past 7 days, it’s been very wild to watch.I hope you get as mu...
Twitter Bot Investigation. I started to dive into the shit show… | by Daryan Hanshew | Jun, 2022
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Twitter Bot Investigation. I started to dive into the shit show… | by Daryan Hanshew | Jun, 2022

I started to dive into the shit show that involves Twitter misleading Texans on the number of bots on the website. If you want to read all the details here’s the report, however I am uncertain how successful this attempt will be after a read through Exhibit C depending on the details that can get released.Note: If you look at the URL of that document why is a PDF file placed under a images directory, thought that was funny.Here we goBackgroundTwitter reported that roughly less than 5% of users on the platform are fake accounts. The reason for this investigation came from Elon Musk’s top priority of removing spam bots. However, the real reason is due to advertiser uncertainty of spending for advertisements. Understandably bots don’t represent potential customers which leads to hesitancy of ...
Create Slack Bot Using Python Tutorial with Examples | by Pragnakalp Techlabs
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Create Slack Bot Using Python Tutorial with Examples | by Pragnakalp Techlabs

Slack is a useful tool for remote teams to interact more quickly and keep documents in one location. Slackbot is helpful for creating automatic messages for many purposes.Here in this tutorial, we will learn how we can create a bot in slack and add it to our channel and get the text response from the bot, and further how we can get an image, video, audio, or file through the bot.Chatbots, AI & VOICE Conference 2022 (chatbotconference.com)In addition to that, we will also learn how to save the file sent by the user in the channel to the bot on the server-side. Here we will also learn how we can get customized responses from the bot such as buttons and polls.Here we learn how we can get different types of responses from the bot such as:TextImageVideoDocumentAudioButtonsPollStep 1: Open s...
Create WhatsApp Bot with Twilio Using Python Tutorial with Examples | by Pragnakalp Techlabs
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Create WhatsApp Bot with Twilio Using Python Tutorial with Examples | by Pragnakalp Techlabs

WhatsApp is unarguably the most popular messaging app which helps people to connect across the globe. It is absolutely fair to say WhatsApp is becoming an integral part of our life. The Platform has more than two billion monthly active users. With this much potential user base, any business cannot afford to ignore WhatsApp. We all are experiencing how beautifully businesses are leveraging platforms to engage with their customers.Furthermore, many businesses are using a WhatsApp Chatbot to automate various business operations to provide a better experience to users. There are many platforms such as Twilio which allow businesses to integrate the chatbot on WhatsApp.In this tutorial, we will learn how to connect our WhatsApp account with Twilio sandbox and further how we can send different re...
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How is Computer Vision changing the Insurance Sector for Good- Top 5 Use Cases that take…

How is Computer Vision changing the Insurance Sector for Good- Top 5 Use Cases that take Center-Stage? — TechyWorld+Artificial Intelligence makes machines smarter, period! Yet, the way they do it is as different and intriguing as the concerned vertical. For instance, the likes of Natural Language Processing come in handy if you were to design and develop witty chatbots and digital assistants. Similarly, if you want to make the insurance sector more transparent and accommodative toward the users, Computer Vision is the AI subdomain that you must focus on.Today, we are going to discuss the latter: the Insurance Sector, to be exact, and how Computer Vision is increasingly streamlining it with just the right set of innovations. For the unversed, Computer Vision is one of the few AI and Machine...
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Free Datasets for Self-Driving Cars with Autonomous AI

Self driving cars, also known as autonomous automobiles, can drive themselves with little or no human intervention. Self-driving vehicles have gotten a lot of attention recently, thanks to autonomous AI. In just a few years, artificial intelligence (AI) has gone from being almost ignored to being the most significant R&D expenditure of several corporations worldwide.Self-driving car computer vision engineers use massive amounts of training data from image recognition systems and AI and neural networks to build self-driving car frameworks. The neural networks recognize patterns in the data, then feed them into the AI algorithms. Images from self-driving car cameras are among the data. The neural networks learn to detect traffic lights, trees, checks, pedestrians, road signs, and other e...
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Re-imagining Customer Service with Conversational AI

In an era of post-pandemic changes, organizations face challenges in creating exceptional service experiences for their customers. The pandemic has pressed the greater urge among industries for the creation of human-tech symbiosis to make the personalized customer experience as flexible as possible. So, what’s the next frontier in evolving employee-customer relationships?The Answer lies in Conversational AI.You might think voice interfaces are nothing new, but with the technology evolution, these voice interfaces have become better listeners and conversationalists. According to PwC, “ “around 27% of customers were unable to comprehend whether they interacted with a bot or human agents. And Conversational AI chatbot has made this possible.Conversational AI uses technologies like Machine Lea...
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What are the Natural Language Processing Challenges, and How to Fix?

They say ‘Action speaks louder than Words’. Yet, in some cases, words (precisely deciphered) can determine the entire course of action relevant to highly intelligent machines and models. This approach to making the words more meaningful to the machines is NLP or Natural Language Processing.For the unversed, NLP is a subfield of Artificial Intelligence capable of breaking down human language and feeding the tenets of the same to the intelligent models. NLP, paired with NLU (Natural Language Understanding) and NLG (Natural Language Generation), aims at developing highly intelligent and proactive search engines, grammar checkers, translates, voice assistants, and more.Simply put, NLP breaks down the language complexities, presents the same to machines as data sets to take reference from, and ...
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Best WhatsApp Message Templates to use in 2022

Businesses have been quick to jump on the WhatsApp Business API bandwagon since the company’s Business API launch. And rightly so, who would want to miss an opportunity to connect with 2 billion active users and engage with them?That’s why today, WhatsApp Business API has become a powerful communication tool for businesses. It helps them create a superior Customer Experience and drive better Commerce & Customer Care opportunities. WhatsApp Message Templates are an important aspect while designing your WhatsApp chatbot journey.Download Report: How is WhatsApp Shaping Commerce?Initiating communication through WhatsApp may look challenging to many with the stringent messaging guidelines that brands need to adhere to. One of the guidelines’ critical aspects is the creation of the WhatsApp ...
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The difference between scripted chatbots and AI driven chatbots

Nowadays, chatbots are everywhere. They are our digital assistants who are ready to help. Businesses love to use chatbots for customer support. They’re never sick and always on the job, 24/7.It’s a very efficient way for a business to help customers, but only when done correctly. You’ve probably experienced annoying chatbots yourself when you’re looking for customer support. The ones that keep repeating and are not answering your question. Why is this? And why are some chatbots really capable of having a human-like conversation while others are just annoying? More importantly, as a small business owner, how to make sure you select the right type of chatbot that fits your business and the needs of your customers?Scripted vs non-scripted chatbots, what is the difference?Generally, you can ma...
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Best 13 AI Chatbot Development Framework & Platforms You Should Know

Since the upsurge of the Covid-19 pandemic in 2020, the necessity of chatbots has increased. This is because people had to work from home. This meant that any business using human dialogue systems took a hit. A chatbot is a software application deployed to a website or an application. A chatbot can engage in a conversation with a human and understand the person’s needs. After understanding a person’s needs, the chatbot guides the person to achieve the desired outcome. Benefits of Chatbots to Businesses The use of chatbots in businesses has several advantages such as: Immediate response to customer concerns. Chatbots act as the foundation for a business’ conversational marketing tactics. They offer automation methods for routine business processes. It help the busin...
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6 Era Altering AI and ML Trends to Watch Out for in 2022

Artificial Intelligence doesn’t need to be a grim topic to discuss. Replete with possibilities to become the most transformative tool in the years to come, AI is fast shaping into an assistive resource instead of staying on course as an overwhelming tech. Clubbed with Machine Learning algorithms and principles of Data Mining, AI is rapidly moving towards a summit way too steep for human contemplation.But then, AI and Machine Learning discussions need not be as complex as the tech itself. AI, in its entirety, is expected to be an industry and business commonplace in the next few months to come, and therefore, it is important to check out some era-altering current trends in AI that might gain a lot of traction moving into 2022.What is The Basis for Enlisting Recent Trends in AI in 2022?Tech ...
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The Arrival of the Metaverse

Ally McBeal, an American drama that was popular in the 2000s, has an episode about a woman who chooses euthanasia because of her “dream” family. The story starts with a woman with an absurd demand of living her life in a dream with her “dream” family through euthanasia instead of her reality where she is alone. Usually, dreams are not continuous, but the woman can continue the same dream when she sleeps and live a totally different life. This episode is especially memorable because the story is very relatable to the element of “Metaverse” in the 21st century. New technologies are shifting our imagination closer to reality.Ally McBeal, Source(TMDB)Metaverse has become a buzzword in the IT industry recently. The Metaverse is a 3-dimensional virtual world where social, economic, and cultural ...
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What is OCR? How does it work, and what are its use cases? — Tech Zimo

What is OCR? How does it work, and what are its use cases? — Tech ZimoYou might be familiar with OCR technology if you have been in the race of making automated document processing workflows. Moreover, with increasing digital advancementEnterprises across the world are transitioning from paper-based documents to digital data processing. But, what is OCR? How does it work? And in which business process can it be utilized to leverage its benefits? Let’s dig into this article into what benefits OCR brings to the table.An OCR system is a combination of hardware and software. The main goal of this technology is to scan the textual data and images from the physical document and translate the character within document and then utilize it for processing data or information. Organizations can use O...
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The Essential Chatbot Terminology That Beginners Must Know — EmpathyBots

The Essential Chatbot Terminology That Beginners Must Know — EmpathyBotsReading something about chatbots and having no clue about what the author is talking about, that technical jargon?And because of that, you have to Google them frequently!I can feel that mate!Because it is quite normal especially when you’re a beginner in the space and doesn’t have any idea about the technical chatbot terminology.But, guess what?In this guide, I’m going to solve your problem by assembling all of this chatbot terminology in one place and giving them out to you.So that you don’t need to open a new tab and google them again.So, let’s dive in!Source: EmpathyBots48 Essential Chatbot TerminologyHere is the list of 48 chatbot terminology sorted in alphabetical order so that you could easily find out the specif...
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8 Essential E-commerce Chatbot Scripts For E-Commerce Website

Precisely why the E-commerce chatbot script matters- is to make the chatbots more conversational, personalized, and empathetic. A good chatbot script could save your customer agents valuable time, reduce operational costs and give you scalable results.Don’t take just our word for it, have a look at some stunning stats-82% of consumers say that getting instant responses is essential when contacting brands.Chatbots will be responsible for cost savings of over $8 billion per annum by 2022.The adoption of chatbots will assist consumers and businesses to save over 2.5 billion customer service hours by 2023.Chatbots help 55% of companies generate high-quality leads.Chatbots increase website conversion rate by 33%.What is a Chatbot Script?A chatbot script is an outline determining the conversatio...
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HR Chatbots: 5 Tips for Using Bots to Improve Employee Experience

5 Tips for Using Bots to Improve Employee ExperienceSourceArtificial Intelligence (AI) advancements have given rise to AI chatbots, providing an innovative way to improve employee experience and human resources (HR) management.A chatbot simulates conversation with human users, primarily over the Internet. While these conversational interfaces have existed since the mid-1960s in some form or another, today’s AI chatbots are smarter, more human-like, and more capable of understanding complex requests than ever before.They can integrate with applications across several industries and have numerous business applications. With those kinds of benefits on the table, it’s no wonder HR departments worldwide are looking into how they can incorporate AI chatbots into their employee experience initiat...
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How to create a Facebook Messenger Chatbot in 2022

One of my cousins just graduated from high school and was looking for some career advice. He told me about an experience he had on Facebook when he set out to understand what to consider as a career.He came across a university page and decided to have an interaction with a messenger bot. It guided him to his ideal course of study and gave answers to all possible questions in a few minutes. It was a great experience as he could understand everything about his options within an hour. Outstanding is what he told me when he completed sharing the story with me.Thus having a super active customer support team is crucial for fast-growing organizations to succeed. However, before we jump on the detailing of chatbots, let us first understand what it actually is?What is a Facebook Chatbot?A chatbot ...
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Call Center Sentiment Analysis — Hack to Empathetic Customer Service

Call Center Sentiment Analysis — Hack to Empathetic Customer ServiceCall Center sentiment analysis is the processing of data by identifying the natural nuance of customer context and analyzing data to make customer service more empathetic.If you are employed in Call Center, the following scenario might be familiar: You get a call from a client and hear their words with stress. The cause for such a cataclysmic reaction: They got a bad rating for their products or business.Some of those reviews might be negative, formal, and neutral. Knowing what someone meant can be tricky unless you understand their emotional quotient.Although, most call center organizations rely on common processes such as surveys and groups to understand the customer context and choice. These processes and tools might he...
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Automatic Speech Recognition (ASR)- Building Future Ready Workplace

We can trace the advancement in technology adoption from punch-card computers to the latest touch screen devices. However, there is a lot left to explore. But, what is it?The answer is Automatic Speech Recognition (ASR). It is a huge step to transform the spoken word into written form. Automatic Speech Recognition (ASR) is a trend that is set to make noise in 2022. And the rise in the growth of voice assistants is due to in-built voice assistant smartphones and smart voice devices like Alexa.As per PwC, 29% of customers leverage voice assistants to ask quick questions.”Considering the benefits Automatic Speech Recognition (ASR)(ASR) brings, there is the wellspring of an opportunity here and now for business savvy people and digital innovation leaders to put ASR to good use.Before we dig do...
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Add AI Powered Chatbot to Your Shopify Store

Shopify is one of the most widely used e-commerce platforms that have helped many businesses globally to go online by building their marketplace. It’s used by more than 800,000 vendors worldwide. While the customer is the pivot around which the eCommerce business works, it is essential to have effective customer engagement to enhance their experience and improve overall sales. This is where the Shopify bot comes in handy.Bots have played an instrumental role in addressing the customer’s queries and converting them into active sales. Due to limited person power and the ever-increasing volume of customers in e-commerce stores, it is impossible to keep up without automation, AI and chatbots.Benefits of Shopify ChatBotIn the e-commerce world, bots are bringing about a transformation. They are ...
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Senior Living Voice Assistant Startup Speak2 Family Acquires Rival Soundmind

Seniors developer Speak2 Family has announced that it will buy Soundmind and its similar voice attendant. The rate at which this acquisition will take place hasn’t been disclosed to the media.Speak2 Family’s Alexa app is specifically designed to fulfill the needs of older people residing without their families or living in old-age living facilities.This Alexa app can be used by senior living facilities to connect with people and provide them the opportunity to access required information as well as submit their requests to the management of the facility. The voice app also enables seniors to easily dial and receive video calls, which can be a daunting task for seniors considering they are new to the prevailing advanced technology.Speak2 Family’s co-founder explains that caregivers have to ...
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How are Data Annotators Behind The Rapid Growth of Medical AI?

Are you searching for the brains behind the best Artificial Intelligence models? Well, bow down to the Data Annotators. Even though data annotation takes center stage in preparing resources relevant to every AI-driven vertical, we shall explore the concept and learn more about the labeling protagonists from the perspective of Healthcare AI.Yet, have you ever seen someone become a champion if they haven’t scaled beyond the challenges or helped others rise above the same? Well, this holds true even for the data annotators. Read on to know how.Healthcare AI: Exploring the Vertical from a Practical PoVAccording to Vantage Market Research, the market relevant to AI-driven Healthcare is expected to be valued at $95.65 Billion by the end of 2028. The report released in 2022 takes the $6.60 Billio...
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Start building your bots instantly with Intent Discovery

Your brand needs a virtual assistant, and you have the opportunity to build it — that’s great. But one of the burning questions on your mind right now might be — where do you even start?The first step that you absolutely need to get right is use-case selection. Picking the right use-cases before you start investing in building a chatbot is critical to the success of your bot. Building a bot is a time-consuming and extensive exercise and spending all that effort building the wrong use-cases could be detrimental to the success of your Conversational AI Journey.“If you don’t have the time to do it right, when will you have time to do it over?” — John WoodenBut figuring this out isn’t as easy as it sounds. It usually takes weeks and months of intensive planning, research, and ideation. You wou...
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What are Chatbots? How do Chatbots work? Top 10 applications

What are Chatbots?“A chatbot is a type of software that can help customers by automating conversations and interact with them through messaging platforms.”A chatbot is a software program that can hold a conversation with a human user. They essentially automate one-to-one conversations. But don’t be fooled into thinking that all they do is talk. They can do everything from turning your lights on to advising you on what investments you should be making.Also known as Artificial Conversational Entities (ACEs) or conversational agents, chatbots are quickly changing the way business is being conducted. The automation of basic, mechanical processes through conversational agents allows businesses to concentrate their valuable resources on tasks that actually matter.With chatbots evolving and growi...
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How to Create a WhatsApp Bot in 3 easy steps

According to Statista, 3 billion people rely on phone-based messaging apps to connect and communicate with one another. Surveys also confirm that WhatsApp Leads The Global Smartphone Messenger Wars With 44 Percent Market Share ( 1mtb).Put these two statistics together and it is evident that WhatsApp as a business communication channel is going to reap dividends for businesses. Until recently, email, phone, website, live chat, and social media messengers have been the primary means of communicating with customers. The introduction of WhatsApp bots into the mix provides a simple, direct, and real-time means of communication.What is a WhatsApp Bot?A WhatsApp chatbot is an automated system that can converse with customers through WhatsApp. The WhatsApp number would be your business number. The...
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What is Chatbot? Why Should You opt One For Your WordPress Website?

Imagine owning a business website and having to respond to all your visitors’ queries all day, every day. Sounds cumbersome, doesn’t it?Well, rather than hiring a team of responders, why not take the technologically-advanced way and opt for a chatbot? You must have certainly seen one while browsing online, so you are well aware of the benefits that come with its integration.In simple terminology, a chatbot is an AI software that can help build a conversation in a natural flow of language with your website’s users through chatting or voice commands.But there’s much more to it. We shall dive into the basic functionalities of chatbots and understand why you should prefer them for your WordPress website.History and Evolution of ChatBotsThe chatbot market is estimated to reach $77.6 billion in ...
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Chatbot Testing: The Ultimate Business Benefit

Eventually, every IT project has the same or rather similar goals:Simplify workflowsSave timeReduce costsIncrease revenueChatbot testing is not any different. In this article, we highlight the main business reasons that make automated chatbot testing with Botium an essential and unmissable part of every chatbot project.Leverage Chatbots for positive user experienceNo matter what area the chatbot operates in, its main job is to connect and to communicate with people. In most cases these people are customers. The equation of success is actually the same for chatbots as for conventional customer lines: fast and efficient service. Although the technological advancements behind conversational AI are promising, the user experience is still lacking!Chatbots fail, and even the kindest, or funniest...
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Conversational Commerce 2022: Trends and Drivers

Here’s a list of things that will dominate the conversational commerce industry in 2022.Image Credit: Polina PirogovaA recent report states that in 2021, consumers spent $871.03 billion online with U.S. merchants, which makes it a 14.2% rise YoY from $762.68 billion in 2020. The past two years of the COVID pandemic have fostered retail digitization and AI-powered conversational agents like chatbots and virtual assistants are among the main drivers. Juniper Research expects that chatbots will save retailers $439 million annually by 2023, while retail sales via conversational channels demonstrate a 98% annual growth rate and are projected to reach $142 billion by 2024. All in all, global spending on conversational commerce is predicted to grow nearly sevenfold to about $290 billion, by 2025....
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What is WhatsApp Business API? How can it Help your Business?

We live in an era of “now,” where everything we want needs to be given immediately. From purchase to customer service, your customer is looking for real-time communication.According to a survey conducted by Salesforce, 80% of customers said that the company’s customer service is as important as the products/services they offer.When Salesforce conducted a similar survey, they realized that 80% of the buyers expect immediate communication. This survey showed that people expected the companies to respond on messenger apps within the hour.Even today, the statistics remain to be true. At least 79% of millennials want mobile responsive customer support, while 90% expect businesses to have some kind of online support.People don’t prefer waiting in long queues or holding on to their phones till a ...
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AI is dangerous for content creators

The bad side of using AI as a content creatorPhoto by Rishabh Dharmani on UnsplashDon’t get me wrong, using AI as a part of your content creation process can be very helpful, and it can help with providing value to your readers and viewers. However, if you use it carelessly, it can be harmful to your career as a content creator.As the director of product management at Munch, I have access to a vast amount of data about content creation. I also took part in hundreds of interviews with content creators of all kinds. I noticed that many creators started using AI tools as a part of their creation process. I see great threats hiding in this trend.They came for your “own voice”Photo by Jason Rosewell on UnsplashIn a way, using AI to create content is a deception on your followers and your most l...
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Facial Recognition In Retail — Digital Innovation — Tech Journal

Facial Recognition In Retail — Digital Innovation — Tech JournalThe covid-19 implications coupled with customer expectations have raised the need to go digital. As a result, retail stores have become experience centers than just store outlets in the digital transformation era. To provide an engaging customer experience and boost the marketing strategy, facial recognition has brought a whole new level of advancement in AI technologies.The Allied Market Research Report states that the “facial recognition market will reach $16.74 billion by 2030.”And don’t you find it fascinating if shoppers pay the bill at check-out by just representing a face, not any card or wallet? Facial recognition allows retailers to analyze shoppers’ moods and preferences based on their past purchases. Want To keep pa...
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Chatbot Conference is Coming to the Metaverse in 24hrs!

We will be going live on April 12th at 9:00 AM!Join is un ZOOM and in the Metaverse.Discover how top industry leaders are using Conversational AI in their companies and in the Metaverse.Register: https://www.eventbrite.com/e/chatbot-conversational-ai-conference-in-the-metaverse-tickets-348396944643 Day AgendaApril 12th | Day 1: LearnApril 13th | Day 2: DesignApril 14th | Day 3: BuildBy the end of the Chatbot Conference, you will know what use cases are best for Conversational AI, what tools and resources you need to organize your project, how to design a Conversation Agent, and how to develop one.By the end of the Conference, you will have an MVP Bot that can take orders, and answer questions and which you can share with your team or implement in your business.See you in the Metaverse!Chee...
Flash Sale Ending: Save 35% on Chatbot Conference
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Flash Sale Ending: Save 35% on Chatbot Conference

We only have 10 TicketsWatch on YoutubeChatbots Life was able to secure 10 Tickets for the Chatbot Conference in the Metaverse for next week's Conference!The Chatbot Conference explores how larger Enterprises are using Conversational AI, Bots, and Digital Assistants in their businesses and how Brands are starting to use Conversational AI in the Metaverse!This promises to be one of our most exciting events, and they are featuring speakers from Google, Salesforce, Microsoft, Charisma, CDI, and more.Dates: April 12–14, 2022 | 9 am — 5 pm Pacific TimeLocation: Zoom Events & Metaverse in DecentralandGet your Tickets Here: www.eventbrite.com/e/34839694464/?discount=CBL35 % Discount Code: CBL
Chatbot Conference is coming to the Metaverse in 5 Days! | by Stefan Kojouharov | Apr, 2022
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Chatbot Conference is coming to the Metaverse in 5 Days! | by Stefan Kojouharov | Apr, 2022

Join us in the Metaverse!Chatbot Conference in the MetaverseIn this year’s Chatbot Conference, we will explore the latest on Conversational AI, Voice, and Chatbots/Digital Assistants with a strong focus on both how Enterprises are using this technology and how it’s becoming implemented in the Metaverse.The theme and trend we are seeing is that Conversational AI is expanding from Enterprise Technology to the creativeThis promises to be one of our most exciting events, and we are featuring speakers from Google, Salesforce, Microsoft, Charisma, CDI, and more.We are going to be exploring the most pressing topics in the Conversational AI Industry:Big Picture: Discover how Enterprises are using Bots to increase revenue and decrease costs.Deep Dives: We will do deep dives into the top use cases s...
Google Assistant and YouTube to be incorporated into Volvo cars | by Tapaan Chauhan | Jan, 2022
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Google Assistant and YouTube to be incorporated into Volvo cars | by Tapaan Chauhan | Jan, 2022

It has been announced that Google is about to join hands with the Volvo car group to integrate its Google Assistant features along with Apps like YouTube into Volvo cars.As technology is taking over the world in every aspect, it is not surprising that now you will soon be able to give commands to Google Assistant for managing various features of your car.Through this innovative incorporation, people will be able to control functions in their car like opening and locking the car, maintenance of temperature inside the car, getting information about battery life opening and closing of the windows of the car, and many more, by allocating voice commands to Google Assistant-enabled home and mobile devices.Apart from managing these functions in your car, there is even an option for your entertain...
How Do Chatbots Help in Improving your Brand Experience? | by WotNot | Mar, 2022
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How Do Chatbots Help in Improving your Brand Experience? | by WotNot | Mar, 2022

In today’s competitive market, businesses must ensure that their brand creates a unique experience for customers.Chatbots allow customers to engage with your brand on the internet and get information and suggestion on products or services. All this without getting bogged down with repetitive tasks like waiting on hold or being directed from one department to another.This means that customers get information faster, translating into more sales and better relationships with your company overall.Let’s take a real-world example to see how it would work. If a customer orders flowers for a wedding on Wednesday, the chatbot will be available round the clock over the weekend in case there are any issues or changes that need to be made on your order, or maybe you want to track your order or order s...
AI Role In The Metaverse. Let’s imagine a dream where we are all… | by Stanislav Kryvenko
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AI Role In The Metaverse. Let’s imagine a dream where we are all… | by Stanislav Kryvenko

Let’s imagine a dream where we are all living in a life simulation...IMDb “Black Mirror” Fifteen Million MeritsMost of you know how Meta could change our world (if not, take a look at this short video: Everything Facebook revealed about the Metaverse). In fact, many other companies will try to make it. Interaction with virtual worlds is already here, there are plenty of cool devices we may use to dive into another reality.I’m a game developer professional and most of my time I’m spending on designing AI behaviors for my games (from chess AI to AR assistants). I’m not going to tell you about the virtual worlds in this post, but about the artificial intelligence inside. And it’s not only about games, it’s about an advanced interaction with virtual worlds, about how the system could work. Her...
Google has launched a next-gen AI model ‘Pathways’ | by Tapaan Chauhan
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Google has launched a next-gen AI model ‘Pathways’ | by Tapaan Chauhan

Google has decided to step ahead by bringing the new model of artificial intelligence that is capable of doing multiple tasks. It’s overtaking all the singularly designed models by tying all the specialized models used in a multimodel all-rounder. The AI model is meant to cover a wider array of tasks than a one-way centered designed model in use. The new AI is most likely to be performed like a human brain.Singularly designed AI models are trained in one way and can only perform one task. And by mixing all of these single-minded algorithms this new model Pathways will be able to do multi-task and learn new things.“That’s more or less how we train most machine learning models today. Rather than extending existing models to learn new tasks, we train each new model from nothing to do one thin...
Optimize Your Marketing with Deep Web Scraping | by Saltlux | Feb, 2022
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Optimize Your Marketing with Deep Web Scraping | by Saltlux | Feb, 2022

Have you ever wondered how companies like Apple always stay ahead of the curve? They seem to have a crystal ball because they are always ready with a new product as soon as a trend hits! Well, they use a technique called Deep Web Scraping. Keep reading, and we’ll explain what Deep Web Scraping is and how to use it in your business.If you know the basics of SEO, then you know that search engines use AI to crawl the web and collect data on public internet pages. This is called Web Scraping, and it’s been around since the ’90s when search engines first existed. Deep Web Scraping crawls public web pages plus pages on the Deep Web to collect data. The Deep Web is simply pages that need a login to access. Search engines cannot access them because they are behind a paywall or exist in a private d...
How Livspace used an interior design chatbot to generate leads and slash their resolution time by 89%. | by Engati | Mar, 2022
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How Livspace used an interior design chatbot to generate leads and slash their resolution time by 89%. | by Engati | Mar, 2022

The world of interior design and home renovation can be quite competitive. Just a quick search would be enough to show you how thousands of firms all varying sizes — from globally renowned interior design companies to boutique firms around the world are vying for the chance to spruce your home up and turn it into a place that you’d actually want to live in, rather than just a place that you use to crash at when you’re back from a long day’s work.Sure, having impeccable design skills is important to survive in this game, but its not enough if you want to actually thrive in the industry. What Livspace realized is that they’ve got the design smarts that they need to craft homes that look and feel magical, but they needed to bring some of that magic to their online experiences as well.A long t...
Chatbots vs. Humans: Which One Should You Choose And Why | by Devashish Datt Mamgain | Feb, 2022
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Chatbots vs. Humans: Which One Should You Choose And Why | by Devashish Datt Mamgain | Feb, 2022

Customer service has always been important, but as the economy becomes more competitive, it is even more important that clients have a smooth interaction with your company. That’s the only way to retain customers and continue to grow in this economic climate.Making sure customers have an amazing interaction with your company should be priority #1. They’ve written in with a problem or question, and want answers fast. If they don’t get it, they won’t stick around long.There are two major options for companies: chatbots and humans.Both present costs and benefits, and it’s important to weigh them against each other. Chatbots are relatively new to the customer service world, but they’re quickly becoming a popular way to provide highly efficient real-time service.The global chatbot market was es...
Continuous Speech Recognition Testing | by Florian Treml | Feb, 2022
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Continuous Speech Recognition Testing | by Florian Treml | Feb, 2022

From traditional IVR systems, still very common in customer service, to voice assistants on Alexa or Google Assistant — voice technology is nowadays part of everyday life, and it will continue to gain importance in future. The component stack of a typical voice assistant includes speech recognition and speech synthesis, apart from the usual conversational components like NLU (natural language understanding), dialogue management and NLG (natural language generation).Botium Box enables companies to implement a holistic test strategy for voice assistants on all levels of the component stack. This article focuses on the speech recognition part and shows how to build a regression test suite based on audio files, transcription files and word error rate verification.Continuous Speech Recognition ...
15 Best Influencer Marketing Platform for Small Business with Champagne Tastes and PBR Budgets
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15 Best Influencer Marketing Platform for Small Business with Champagne Tastes and PBR Budgets

Influencer marketing is the new word-of-mouth of the digital age and one of the most powerful ways to attract your ideal customer. Did you know that 80% of marketers find that working with an influencer is an effective marketing strategy? In fact, interest in influencer marketing has risen more than 90x! With the flood of content in the creator economy, consumers look to trusted sources to tell them what products they use, the best places to travel, their favorite brands …. Influencer Marketing Case Study: Pottery Barn The marketing team at Pottery Barn wanted to advertise their new line of décor. They picked an influencer with a keen eye for design to display their items in an appealing way. The campaign featured Holly Becker, who runs the blog Decor8.  Becker used item...
What is a banking chatbot and why it is important? | by Nuacem AI
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What is a banking chatbot and why it is important? | by Nuacem AI

Conversational ai for bankingThe terms chatbots and AI have now become a part of our daily conversation. In this digital era, there is hardly an industry that does not know what chatbot is. Still, to be on the same page, a banking chatbot is an AI-powered system integrated into your website, social media channels, WhatsApp, etc. to achieve higher customer experience, operational efficiency, and boost revenues. Here’s everything that you need to know about banking chatbots and why you should be considering chatbots:Highlights:Conversational AI chatbots are intelligent assistants in digital form supported with an artificial intelligence-based computer program. These AI chatbots communicate with humans in a very natural form to resolve their queries and to assist them as required.The core pur...
Artificial Intelligence Virtual Assistants and Chatbots | by aNumak & Company | Jan, 2022
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Artificial Intelligence Virtual Assistants and Chatbots | by aNumak & Company | Jan, 2022

There’s a reason people say, “first impression is the last impression.” About 51% of customers will never approach a business again after a single bad experience. This puts pressure on every interaction and missed opportunity with potential customers, new purchasers, and long–term users.Webchat is often the first impression for customer service interactions. However, while chat services initially connected consumers with actual customer service staff, chatbots have become increasingly common — for obvious reasons and with obvious limitations.As a result, no platform guarantees an enhanced customer experience. Consumers care most about solving their problems. Whether they do this with a person or a chatbot is secondary.This is what your consumers want. Chat preference continues to grow: Aro...
Top Chatbot Marketing Techniques that will Drives your Sales | by WotNot | Feb, 2022
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Top Chatbot Marketing Techniques that will Drives your Sales | by WotNot | Feb, 2022

Conversations have always been at the center of sales, and the transition to the digital space hasn’t changed that. Chatbots are at the forefront of facilitating these conversations on the online front. According to stats, 55% of businesses that use chatbots generate more high-quality leads, and chatbots increase sales by 67%.So now you know. Chatbots aren’t just a gimmick or any other tool to add to your tech stack. But instead, here to drive your conversations and demand generation. However, many businesses struggle with the ‘how’ aspect of it.Buying a tool integrating them using chatbot templates is easy. But to be able to drive conversions and generate sales-qualified leads/appointment bookings requires a lot of research and creative content writing skills.Not to worry, though. In this...
Digital assistants and the future of great user interfaces | by Elisabeth Kantorik | Jan, 2022
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Digital assistants and the future of great user interfaces | by Elisabeth Kantorik | Jan, 2022

Photo by Erik Mclean on UnsplashHave you ever noticed how a user interface can act as an obstacle, something standing in the way of the user and their goal?When interfaces get in the wayTo make my point, let’s talk about microwaves. Have you ever been at a friend’s house and tried to use their microwave, an unknown entity, to warm up your food for 30 seconds? Inevitably, you disturb the gathering with “beep,” “beep-beep,” “beep,” as you try to make this insufferable machine do your bidding.Or maybe you’ve moved recently and needed to update your address for your renter’s insurance. You log onto the site and start scanning menu items. Could it be under “account” or maybe “settings”? As you click, click, click away you wonder why you have to do battle with a website to accomplish something s...
Amazon Echo Show 8 (2nd Gen). The new $130 Echo Show 8 takes the top… | by Tapaan Chauhan | Jan, 2022
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Amazon Echo Show 8 (2nd Gen). The new $130 Echo Show 8 takes the top… | by Tapaan Chauhan | Jan, 2022

The new $130 Echo Show 8 takes the top rank as the greatest Alexa smart display, with the Echo Show 10 being more novelty than necessity (that revolving screen doesn’t support the $250 price tag).The second iteration of Amazon’s mid-sized smart speaker with a display, which was released this month, combines some of the greatest features from the Show 10 (13-megapixel camera, digital zoom, and security camera functions) and compresses them into a more manageable size. The Echo Show 8 has a small enough footprint to sit on a bedside table or a kitchen counter.The Show 8 (available in Charcoal and Glacier White) offers the most bang (and screen size) for your buck, with a virtually identical design to its predecessor (same display, same speakers), but with a bit more behind the hood, includin...
How to teach your chatbot to recommend rather than give a generic answer | by Rensen Ho | Jan, 2022
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How to teach your chatbot to recommend rather than give a generic answer | by Rensen Ho | Jan, 2022

Source: https://leapdesign.com/upsideup/2010/04/28/decision-tree/Have you asked a specific question to a chatbot, only to get a “read more” link to another page? For example, whether you ask a broad question like “is the stadium open?” or a specific question like “are the indoor courts open despite the rain?”, the bot links you to a lengthy page for more information about the venue operating hours and conditions.If you have grown your FAQ bot to serve thousands of unique questions, that’s a fantastic accomplishment! However, if every intent is designed to return one kind of response, then that single response will serve a bucket of questions at various specificity. There are more details provided in the question, but the bot fails to capture and utilise the entities for decision making. In...
5 keys to boost chatbots adoption in the organisation | by Marisa Huaynalaya Peralta | Jan, 2022
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5 keys to boost chatbots adoption in the organisation | by Marisa Huaynalaya Peralta | Jan, 2022

Conversational agent assisting new to role team memberBased on our own experience implementing Yed.ai at Advanced Programming Solutions, some insights from our customers and research papers (Corea et al., 2020; Lewandowski et al., 2021), we dare to share here some tips to make your chatbot implementation journey smoother.Is it a task oriented bot? Or is it a bot to promote conversation and engagement? Clarify your vision. If task oriented: what are the KPIs? How will you measure success? Think about the conversational agent as a collaborator in the company. In most cases, organisations expect a single person to fulfill different roles. Make a list: what exactly will be the responsibilities of your bot? What are the most important to prioritize? Let’s follow an example: we want our bot to h...
Checkers Starts Drive-Thru Voice Assistant Roll-Out at 267 Restaurants | by Tapaan Chauhan | Jan, 2022
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Checkers Starts Drive-Thru Voice Assistant Roll-Out at 267 Restaurants | by Tapaan Chauhan | Jan, 2022

Checkers and Rally’s have started to install a voice assistant in their drive-thru restaurants to assist their customers digitally. The voice assistant is designed by hospitality tech developer Presto. They have successfully installed the assistant in 267 restaurants, making them the only company to adopt this specific technology in such a huge number.The voice assistant provides digital assistance to drivers when they pull up. The AI is capable of taking orders and up-sell products and offers available at the restaurant to potential customers. It can grasp basic instructions as well.Rajat Suri, Presto’s CEO said that they are happy to be selected as Checkers & Rally’s exclusive “drive-thru automated speech recognition partner’ for all their corporate-owned real estate. He further adde...
Is Chatbot Agency Mastery a SCAM? | by AnonymousHelper | Jan, 2022
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Is Chatbot Agency Mastery a SCAM? | by AnonymousHelper | Jan, 2022

chatbot agency mastery scamIf you have seen the sales video and are looking to buy the course, read the details here before deciding.If you ever wandered across this place called the Internet, chances are you might have come across this training called Chatbot Agency Mastery. With the advent of Chatbots for marketing, more and more businesses are switching to deploy bots for improving customer engagement and lead conversion.Chatbots are real, and people generate tons of money by building real, valuable chatbots. But what’s not natural is this sham of a course known as Chatbot Agency Mastery which has been re-christened as CAM-2.0If you ever came across the video sales letter of this course, you would hear the founder of this course, Sumanta Barman, CEO of The Virtual Bytes. He will proudly...
Let Them Eat CakeChat. CakeChat, released by the Replika team… | by Evan SooHoo | Jan, 2022
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Let Them Eat CakeChat. CakeChat, released by the Replika team… | by Evan SooHoo | Jan, 2022

Photo by Markus Winkler on UnsplashThere are two ways to approach software development: Top-down, and bottom-up. This is mostly me taking poetic license over academic terms that mean something else, but coding interviews today have a very “bottom-up” approach to assessing software competence. They assign coding tests, likely piggy-backing off of containerization technology like Docker, and they ask interviewees to build their own self-contained programs that run only on the code they can whip up in a few minutes. They do not have to spend time setting up their environments. They do not have to customize their configuration files, or download dependencies that are necessary for other dependencies. They just code, and tests are run automatically. In some cases candidates only get a plain tex...
Hands-on IBM Watson Chatbot: Basic | by Sohini Pattanayak 🥑 | Jan, 2022
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Hands-on IBM Watson Chatbot: Basic | by Sohini Pattanayak 🥑 | Jan, 2022

I spent some good time a few months back, reading about IBM Watson Assistants. And I thought, how about I build one. It’s smooth. So I built it using their console and not actually coding it. I manually added the requests and responses and built them. In the next blog, I’ll code one!I built a bakery-shop bot that takes an order for a Cake of the user’s choice and displays the bill for that particular cake. Well, it doesn’t have too many functionalities, as it’s for starters!First, we log in to IBM Cloud. Link: https://cloud.ibm.com/Our dashboard would look like this:We click on “Create Resource” and on the Search bar, right under Catalogue, we search for: IBM Watson Chatbot.We create a new resource.Now, we are prompted to give the assistant a name, description, and assistant language. This...