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How Livspace used an interior design chatbot to generate leads and slash their resolution time by 89%. | by Engati | Mar, 2022
The world of interior design and home renovation can be quite competitive. Just a quick search would be enough to show you how thousands of firms all varying sizes — from globally renowned interior design companies to boutique firms around the world are vying for the chance to spruce your home up and turn it into a place that you’d actually want to live in, rather than just a place that you use to crash at when you’re back from a long day’s work.Sure, having impeccable design skills is important to survive in this game, but its not enough if you want to actually thrive in the industry. What Livspace realized is that they’ve got the design smarts that they need to craft homes that look and feel magical, but they needed to bring some of that magic to their online experiences as well.A long t...