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How Chatbots Can Make Your Business’s Apps Better | by Bot Libre | Jul, 2022
The popularity of chatbots and mobile apps is undeniable. This is evidenced by extensive data describing how much they are used and how the market is expected to benefit.For example, 2020 data from Statista shows that apps have reached over 3 million downloads for Android and over 2 million for iOS apps. Moreover, 2021 market share projections predict that 59% of global revenue will come from mobile phones. Meanwhile, 2016 reports show that the market for chatbots was estimated to be worth a little over USD 190 million. By 2025, it is expected to increase by nearly 24% to a value of USD 1.25 billion.With this in mind, marrying chatbots to mobile apps is like a match made in (business) heaven. Here are a few ways chatbots can make your business app better.BenefitsExcellent Customer ServiceC...