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Engage your Audience with a User-Friendly Chatbot. Here’s how. | by Lakshita Narang
A Simple Overview of Conversational DesignBridging the gap between your organization and beneficiaries is no small feat. Chatbots are gradually becoming the most user-friendly and cost-effective method to approach this issue. It’s especially true during the pandemic era when some NGOs shifted from on-ground activities to reaching their beneficiaries through chatbots.Even so, there is still a lot of untapped potential where NGOs just like you, big or small, can leverage the power of chatbots to reach your target beneficiaries effectively. Let’s talk about this further.There are multiple use cases for how you can extend your NGO’s impactful initiatives to your target audience through the use of chatbots.Chatbots can be used toCreate awareness about your organization or product:- Relay inform...
