Tuesday, August 11Digital Marketing Journals

Tag: Oct

🚀 It’s Happening! Chatbot Conference is Hours Away– Don’t Miss Out! | by Stefan Kojouharov | Oct, 2023
ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbot-conference, chatbots-for-business, chatgpt, chatgptapi, conversation with ai, conversational-ai, creating chatbots, robot chat

🚀 It’s Happening! Chatbot Conference is Hours Away– Don’t Miss Out! | by Stefan Kojouharov | Oct, 2023

Hey FriendThe moment we’ve all been waiting for is almost upon us! The Chatbot Conference kicks off tomorrow, November 1st!As we’re gearing up for an electrifying day, here’s a quick reminder of the transformative sessions awaiting you:The New Web: Discover how Conversational AI is reshaping SERPs and websites.Knowledge Bases & Vector Databases: Understand the crucial role of knowledge bases in elevating chatbot efficiency and accuracy.LLMs Deep Dive: Immerse yourself in the vast world of Large Language Models, exploring their potential and intricacies.Redefining Conversational UX: Delve into the New Conversation Design Stack and witness the forefront of conversational breakthroughs.Enterprises: Extract wisdom from industry giants on the subtleties of rolling out chatbot strategies on ...
Mastering Knowledge Bases: The Key to Transformative Chatbots | by Stefan Kojouharov | Oct, 2023
ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, conversational-ai, creating chatbots, knowledge-base, large-language-models, llm, robot chat, taxonomy

Mastering Knowledge Bases: The Key to Transformative Chatbots | by Stefan Kojouharov | Oct, 2023

So recently, we have been experimenting with knowledge bases, and how information is structured is vital.In some sense, it directly relates to the context and overall meaning. It also makes it easier for LLMs to answer questions accurately and reduces hallucination.And so we created a few experiments, that you can play with and test it yourself.But first, why does Information Structure Matter?Imagine a library. One room has books strewn everywhere, titles mixed up, and no discernible order. In another room, the books are organized by subject, then by author, then by publication date. Which room would help you find the book you want more efficiently?LLMs are similar. The way knowledge is presented and organized dictates not only their understanding but also their output.Organization of Info...
Can A.I. help with the news?. Overwhelmed and frustrated by the… | by Vittorio Banfi | Oct, 2023
ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, disinformation, generative-ai-tools, News, podcast, robot chat

Can A.I. help with the news?. Overwhelmed and frustrated by the… | by Vittorio Banfi | Oct, 2023

What follows is an example of the summary format of my Tailor today:Microwave Imaging for Breast Cancer Screening🧪 Researchers are using microwave imaging and convolutional neural networks for breast cancer screening with high accuracy in classifying profiles as healthy or diseased.🚗 Machine learning algorithms, such as deep neural networks, are being used for parking space detection in smart parking systems, achieving high precision and recall rates.🔒 Different authentication methods, including biometric and multi-factor methods, are used in virtual reality environments to ensure user privacy and security.📊 Data preprocessing techniques like feature extraction and balancing are important in predictive maintenance studies to improve the performance of deep l...
🚀 Only 1 Month To Go: The Chatbot Conference Awaits! | by Stefan Kojouharov | Oct, 2023
ai, ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbot-conference, chatbots-for-business, conversation with ai, conversational-design, creating chatbots, llm, robot chat

🚀 Only 1 Month To Go: The Chatbot Conference Awaits! | by Stefan Kojouharov | Oct, 2023

The countdown has officially begun! We’re just one month away from the highly anticipated Chatbot Conference, and the excitement is palpable.As we gear up for what promises to be an enlightening and engaging day, here’s a quick refresher on what to expect:LLMs Uncovered: Delve deep into Large Language Models and get a grasp of their immense potential, as well as their intricacies.The New Conversation Design Stack: Discover the innovative tools and methodologies shaping the future of conversational interfaces.Knowledge Bases 101: Understand the role of knowledge bases in enhancing chatbot efficiency and accuracy.Startup Spotlights: Hear firsthand from pioneering startups on how they’re leveraging chatbot technology to disrupt their respective domains.Enterprise Insights: Learn from industry...
What is Bias & Why Does It Happen in LLMs? | by Stefan Kojouharov | Oct, 2023
best chatbot, bias, bias-in-ai, chatbot, chatbot app, chatbot online, chatbot website, conversational-ui, creating chatbots, knowledge-base, llm, robot chat

What is Bias & Why Does It Happen in LLMs? | by Stefan Kojouharov | Oct, 2023

Bias has something profound to teach us about the human condition, which relates to attention.We all have a limited amount of attention and give our attention to the things we value.But how do we know what objects to give our attention to?How does the evaluation happen?It happens a prior. We don’t have enough time to scan the environment and evaluate everything single object.Instead, we simply filter the world for what we value.As a result, we are more familiar with and prefer what we value. These preferences can make us blind to other information and miscalculate its importance and value, which leads to Bias.So, Bias first happens a priori; it happens before we give our attention to an object, person, experience, or event.The second level of Bias occurs as a result of perspective.When we ...
Kicking Bot Booty: 5 Ways to Keep the Big Bad Bots Off Your Website | by Adam Kreitman | Oct, 2022
best chatbot, bots, chatbot, chatbot app, chatbot online, chatbot website, creating chatbots, digital-marketing, google chat bots, Marketing, ppc-marketing, robot chat, website

Kicking Bot Booty: 5 Ways to Keep the Big Bad Bots Off Your Website | by Adam Kreitman | Oct, 2022

Kicking Bot Booty: 5 Ways to Keep the Big Bad Bots Off Your WebsiteIn yesterday’s The Daily(ish) Advocate email newsletter, “The Internet’s Gone Bot Sh!t Crazy,” we wrote about how bots are running rampant online.They eat up budgets in your ad campaigns and affect the quality of traffic on your website.To make matters worse, they’re super hard to avoid, detect and fight.But keep your chin up, Sparky! It’s not all doom and gloom.While you’ll never eliminate them completely, there are things you can do to reduce the number of bots running wild on your site and scarfing up your ad budget like they’re Joey Chestnut at an all-you-can-eat buffet.Here are 5 key bot-busting strategies we’ve discovered as we’ve waged a war against the bots attacking our sites and campaigns…1. Avoid 3rd Party Search...
AI Art -Creative Technologies for the Future | by Bot Libre | Oct, 2022
ai, ai bot, ai chat, ai chatbot, ai-art, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, robot chat, tech

AI Art -Creative Technologies for the Future | by Bot Libre | Oct, 2022

From Leonardo da Vinci, to Michelangelo, Pablo Picasso and now, codes, and algorithms, Artworks have indeed come a far way, taking on different shapes and permeating varied spaces.The new phenomenon of artwork is known as AI Art which is the creation of art using artificial intelligence. Through text-to-image software, AI can now build visual pieces using language prompts and previous data sets, rather than photographing or drawing an image.Key BenefitsProfitableMost people are aware of the immense fortune that can be made by selling non-fungible tokens (NFTs), with art created by humans being a popular commodity. Today, with the advancements in AI, NFT generative art is a rapidly growing market with NFT/crypto and art enthusiasts buying and selling AI-generative art pieces. For example, A...
I Wrote a Wordscapes Bot in Python, And Became a Screenshot Hoarder | by Matt Kornfield | Oct, 2022
best chatbot, bots, chatbot, chatbot app, chatbot online, chatbot website, creating chatbots, pyautogui, python, python-automation, robot chat, wordscapes

I Wrote a Wordscapes Bot in Python, And Became a Screenshot Hoarder | by Matt Kornfield | Oct, 2022

Hey, bots should be allowed to have leisure time too!Photo by Daniel Klein on UnsplashI wrote an article explaining how I built a simple anagram solver for Wordscapes. But then I got stupidly obsessed with how I could take my cheating to the next level. I didn’t want to swipe anymore! But what could I use to swipe the screen for my lazy behind?Enter pyautoguiIt’s a Python library that lets you, among other things, screenshot and click around a screen on different platforms. There are faster platform specific options but for my needs this was more than sufficient.If a pictures worth a thousand words, then a gif is worth 1000s of words yeah?Yes I have a tab open for how to screen record. OBS ftw!How does it work? Let me break it down for you. (All the code is here.)A Dumb SolverThe very firs...
Step-by-step Guide to Building Slack Chatbot for Internal IT Support [No code] | by Avinash | Oct, 2022
ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, employee-experience, enterprise-technology, google chat bots, it-support, robot chat, slack

Step-by-step Guide to Building Slack Chatbot for Internal IT Support [No code] | by Avinash | Oct, 2022

According to Enlyft, there are around 135,711 companies that currently use slack as collaborative software.Chances are, your business might be one of those 135,711 companies. Though using slack as a means of communication between members of the same team or different teams in a company leads to productive work culture, companies can leverage the instant messaging platform even more. By turning slack into your business’ employee support hub.Here’s why.Be it Jira Cloud for getting notifications about issues as and when they get mentioned, or HubSpot for your sales and marketing efforts, or Freshservice for managing your IT services, you can add the slack version of the apps your business already uses in the channel of your choice from the slack app directory.This makes it easier for your emp...
Types of Loss Functions in Deep Learning explained with Keras. | by Tripathi Aditya Prakash | Oct, 2022
ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, deep-learning, keras, loss-function, machine-learning, robot chat, tensorflow

Types of Loss Functions in Deep Learning explained with Keras. | by Tripathi Aditya Prakash | Oct, 2022

Loss functions are what make ANN (Artificial Neural Network) understand what is going wrong and how to get to that golden accuracy range, just like loss makes you cherish the profit and identify what went wrong.Cause profit will come after right?.. RIGHT??Now coming to the mathematical definition of the loss function, it is used to measure the inconsistency between the predicted value (^y) and the actual label (y). It is a non-negative value, where the robustness of the model increases along with the decrease of the value of the loss function.It’s straightforward actually, it’s basically how well your algorithm models the dataset, if its prediction is totally off, your loss function will output a higher number. If it is pretty good, it will output a lower number.In this article, they are d...
Building the Metaverse With Open Source — Bot Libre Metaverse | by Bot Libre | Oct, 2022
ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, robot chat

Building the Metaverse With Open Source — Bot Libre Metaverse | by Bot Libre | Oct, 2022

The virtual experiences that are promised from the metaverse will make several ordinary experiences more captivating and more inclusive as more persons have access regardless of distance and even time. Students, teachers, co-workers, family, friends, romantic partners and even strangers getting to know each other can find deep connection, productivity and success from the metaverse.It’s clear that people already understand the immense value of web3, in a recent Forbes Digital Assets article, “the market was worth $478.7 million in 2020, and experts expect it to grow to $800 billion in just four more years.”With such open enthusiasm, an open-source platform is the necessary engine that will drive the growth of the metaverse. By using open source to create the metaverse, it is possible to ad...
Chatbot Conference in the Metaverse | by Stefan Kojouharov | Oct, 2022
ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, conversational-ai, creating chatbots, decentraland, metaverse, nlp-training, robot chat

Chatbot Conference in the Metaverse | by Stefan Kojouharov | Oct, 2022

November 15–17 in Zoom Events & DecentralandChatbot Conference 2022We have very exciting news!The next Chatbot & Conversational AI Conference this November 15–17, 2022. This year’s event will be held on Zoom Events and in the Metaverse so that you can attend remotely from anywhere in the world!The event will take you from Learning to Designing to Building a Conversation AI Agent during our 3-day event!By the end of the event, you’ll have a Conversation AI Agent that you can share with your team or implement in your business, and you’ll get Certified!Now let’s jump into the Agenda.This year’s event will be held in ZOOM and Decentraland.Conversational AI is already in the Metaverse. Inworld recently raised $50 Million for their platform, which creates AI-Powered Virtual Characters.Th...
How to Integrate Dialogflow CX Chatbot to Shopify | by Devashish Datt Mamgain | Oct, 2022
ai-chatbot, best chatbot, chatbot, chatbot app, chatbot online, chatbot website, chatbots, creating chatbots, dialogflow, robot chat

How to Integrate Dialogflow CX Chatbot to Shopify | by Devashish Datt Mamgain | Oct, 2022

Taking your business online is one of the most important tasks you can do, and there are E-commerce platforms out there like Shopify that make this task simple. Using Shopify, you can be up and running with your own E-commerce store in a matter of minutes.Shopify lets you build beautiful, responsive, and professional-looking online stores without you actually having to know a lot about website development. And once you do have an online store, how do you ensure that you stay in touch with your customers 24 hours a day, 7 days a week? In one word: chatbots.Adding a chatbot to your Shopify store can work wonders for your business, and, in this blog, we will teach you how you can go about adding a Dialogflow chatbot to your Shopify website.Shopify account that has access to third-party app in...
How to add a Chatbot to iOS. In this article, we will be sharing… | by Devashish Datt Mamgain | Oct, 2022
ai-chatbot, best chatbot, chatbot, chatbot app, chatbot online, chatbot website, chatbot-ios, chatbots, creating chatbots, kommunicate, robot chat

How to add a Chatbot to iOS. In this article, we will be sharing… | by Devashish Datt Mamgain | Oct, 2022

In this article, we will be sharing steps to building an iOS chatbot with Kompose. We will teach you everything you need to build a sample chatbot using Kompose for an iOS app.If you do not have an account in Kommunicate, you can create one for free.Next, log in to your Kommunicate dashboard and navigate to the Bot Integration section. Locate the Kompose section and click on Integrate Bot.If you want to build a bot from scratch, select a blank template and go to the Set up your bot section. Select the name of your bot, your bot’s Avatar, and your bot’s default language and click “Save and Proceed.”You are now done creating your bot. Now comes the interesting part — training the bot for a query it does not understand. This is done by clicking the “Enable bot to human transfer” feature. Enab...
6 Best WhatsApp Chatbots in India | by Haptik | Oct, 2021
ai bot, ai chat, ai chatbot, artificalintelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, contactless-shopping, conversation with ai, creating chatbots, customer-experience, digital-conversation, facebook bot, facebook chatbot, facebook messenger bot, robot chat, whatsapp-chatbot

6 Best WhatsApp Chatbots in India | by Haptik | Oct, 2021

WhatsApp is the new buzzword for digital conversations as the post-pandemic world gets more digital-savvy and contactless shopping emerges as the new trend.According to a Statista report, WhatsApp is the most popular messaging platform with more than 2 billion active users outranking Facebook Messenger at 1.3 billion and WeChat at 1.2 billion users. Not only this, it has become the world’s third-largest social networking platform after Facebook and YouTube.Given the popularity and demand of this new messaging channel, businesses too have started to turn their ships, the WhatsApp way. Also, recent innovations in artificial intelligence (AI) and machine learning (ML) make WhatsApp more profitable for businesses. AI-powered virtual assistants, also known as WhatsApp Bots have helped businesse...
The Ultimate Rasa Cheatsheet. A beginners’ guide to Rasa Open Source | by Nikoletta Ventoura | Oct, 2021
ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbots, cheatsheet, Coding, conversation with ai, conversational-ai, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, rasa, robot chat

The Ultimate Rasa Cheatsheet. A beginners’ guide to Rasa Open Source | by Nikoletta Ventoura | Oct, 2021

Let’s start with the basics:Rasa Open Source is a framework for Natural Language Understanding (NLU), dialogue management, and integrations. Rasa also provides RasaX, which is a toolset (GUI) to improve a bot created with Rasa.This is a continuously growing framework for the development of dialogue systems and no wonder there is the need for some help when you start working with Rasa. I got your back though! Here is a comprehensive cheatsheet for all the main commands and functionalities you need!Filesdomain.yml → the “universe” of the bot, i.e., it has a list of all the intents, responses, custom actions, slots, and forms. Don’t forget that every time you add a new intent or entity you have to also add it in your domaindata/nlu.yml → the training data for the natural language understandin...
How Businesses Can Grow Their ROI With Voice Assistants | by Master Of Code Global | Oct, 2021
ai, ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, google chat bots, robot chat, voice-assistant, voice-search, voice-technology, voices

How Businesses Can Grow Their ROI With Voice Assistants | by Master Of Code Global | Oct, 2021

A 2019 survey by PWC showed that over 90% of consumers aged between 18–64 years had sought knowledge about voice technology, while over 70% had used it at least once. This massive wave of consumers adopting voice technology for home improvement and ease-of-usage has ushered in a new age for voice assistance. The new consumer trend has also had a positive impact on the business world. The voice assistant market that was worth USD 11 billion in 2019 is now expected to grow by 17% by 2025.Global Voice Recognition Market 2026 — StatistaAs a result, every year more companies are exploring AI-based voice technologies and finding ways to implement voice assistants both internally and externally for cost savings, automation, business intelligence (BI), and better customer experience.Another survey...
Guide to How you can use Google Home and Assistant as a smart alarm clock | by Tapaan Chauhan | Oct, 2021
ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, Google, google chat bots, google-home, guides-and-tutorials, robot chat, smart-home, technology

Guide to How you can use Google Home and Assistant as a smart alarm clock | by Tapaan Chauhan | Oct, 2021

Did you know that your Google Assistant can work as an excellent smart alarm to make your day better? It can make you awake with your favorite music, radio or news. Additionally you can set morning and night time routines by pairing alarm with your playlists. It absolutely doesn’t matter which model of Google assistant smart speaker You are using, you can make it work with any of them. So let’s get straight to how you can use Google Home and Assistant as a smart alarm clock.Do not worry about facing any complex steps as you can just command and get your things done. So if you want to set a one time Alarm then just ask “hello Google set an alarm for tomorrow 8.00 am.” After this as a confirmation assistant will confirm the time with you. Also if you are willing to remember an alarm as event...
Guide to how you can change your Alexa voice to a celebrity voice | by Tapaan Chauhan | Oct, 2021
ai bot, ai chat, ai chatbot, amazon, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, conversation with ai, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, google chat bots, guides-and-tutorials, robot chat, speakers, technology

Guide to how you can change your Alexa voice to a celebrity voice | by Tapaan Chauhan | Oct, 2021

Tapaan ChauhanFollowOct 28 · 2 min readAlexa’s robotic voice sometimes feels a bit annoying but do you know that you can easily change its voice to different celebrity voices ? Sounds really cool right? The best thing is you don’t need to go through various steps and processes just simple command and you will be able to enjoy your favorite celebrity voice.However you need to know one more things that this facility won’t be free and you have to spend $4.99.The voices are quite limited though. In 2019 Amazon announced their first and new celebrity voice of Samuel L Jackson for Alexa. Then they have added two more celebrity voices to this list : Shaquille O’Neal and Melissa McCarthy. So let’s head over to how you can request your favorite celebrity via Alexa.1. How Conversational AI can Autom...
Guide to How you can delete smart home devices from Alexa | by Tapaan Chauhan | Oct, 2021
ai bot, ai chat, ai chatbot, amazon, best chatbot, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, conversation with ai, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, Google, google chat bots, guides-and-tutorials, robot chat, technology, voice-assistant

Guide to How you can delete smart home devices from Alexa | by Tapaan Chauhan | Oct, 2021

Tapaan ChauhanFollowOct 31 · 2 min readAlexa can get pretty ugly when it gets confused. One of the reason behind Alexa’s this behavior is adding multiple devices with same name. No worry, as you can easily make it work again by deleting some devices. Here are few simple steps that you can follow to delete some devices from Alexa.Don’t need to worry about facing complex tutorial, just follow these below steps to delete devices from Alexa successfully:Open the Alexa app.Head over to devices.Then all devices.Select the devices you want to delete.Then go to settings.Click trash and confirm deleting.1. How Conversational AI can Automate Customer Service2. Automated vs Live Chats: What will the Future of Customer Service Look Like?3. Chatbots As Medical Assistants In COVID-19 Pandemic4. Chatbot ...
Guide to how you can use Alexa to check and respond to your emails | by Tapaan Chauhan | Oct, 2021
ai bot, ai chat, ai chatbot, amazon, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, google chat bots, guides-and-tutorials, robot chat, smart-home, technology

Guide to how you can use Alexa to check and respond to your emails | by Tapaan Chauhan | Oct, 2021

Getting too much email can make things messed up for you to manage and due to this you can miss your important emails, newsletters and offers. But there’s a good for you if you are a owner of Amazon Alexa. Yes, with the last year’s upgradation your assistant is now able to read and check your emails. Now you must think how you can enable Alexa’s email checking features. For that you need to go through some simple set up.The very first thing you need to do is install the app and then open it. After that-Click more placed in the bottom bar.Select settings.Scroll down and choose the option calendar and email.Then you can either add an account or select an account you’ve already set up.1. How Conversational AI can Automate Customer Service2. Automated vs Live Chats: What will the Future of Cus...
How AI Voice Assistants Are Transforming The Enterprise | by Master Of Code Global | Oct, 2021
ai, ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, conversational-ai, creating chatbots, google chat bots, robot chat, voice-assistant, voice-search, voice-technology

How AI Voice Assistants Are Transforming The Enterprise | by Master Of Code Global | Oct, 2021

The use of voice assistants has been on a rise over the last few years. According to a recent eMarketer report, 38.5% of the US population used a voice assistant in 2020 — that is almost 120+ million users in a year and an increase of 6 million from the previous year.US Voice Assistant Users and Penetration, 2018–2022The report also predicted stable growth for 2021 at a growth rate of 3.2% — bringing the total users to 132 million or 39.4% of the US population.The rapid adoption of conversational AI and voice assistant technology leads us to an important question: why should businesses incorporate voice technology in their service offering and how can they achieve a successful implementation? This article explores the answer to that question and more.Potentially, there are 4 major ways ent...
What Exactly is a Chatbot? And Why is it Important? — EmpathyBots | by Pratik Bhangire | Oct, 2021
ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbot-design, chatbot-development, chatbots, chatbots-for-business, conversation with ai, conversational-ai, creating chatbots, robot chat

What Exactly is a Chatbot? And Why is it Important? — EmpathyBots | by Pratik Bhangire | Oct, 2021

Chatbots are becoming a bigger part of our lives as consumers and in business. Why experts are predicting Chatbot market size to grow from $2.6 billion in 2021 to $9.4 billion by 2024 at a compound annual growth rate (CAGR) of 29.7%, Let’s find out!Source: EmpathyBotsTechnically, a Chatbot (derived from “Chat Robot”) also known as “Chatterbot” is an automated conversational flow that simulates human conversation, either via voice or text-based communication.It’s like you have an online store and you appointed Chatbot as your virtual storekeeper.Organizations use Chatbots to engage with their customers alongside their other channels like phone, email, or social media.There are two main types of Chatbot,Rule-based Chatbots are built with the pre-set rules, Natural Language Processing (NLP), ...
Alexa Becomes a Chatbot — You Can Talk to Alexa by Typing | by Tapaan Chauhan | Oct, 2021
ai bot, ai chat, ai chatbot, alexa, amazon, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, google chat bots, robot chat, technology, voice-assistant

Alexa Becomes a Chatbot — You Can Talk to Alexa by Typing | by Tapaan Chauhan | Oct, 2021

Alexa is formally a chatbot. Recently, Amazon started revealing another component on iOS that empowers clients to type their solicitations to Alexa and see reactions on the screen. This is one more update Amazon has made for the current year in its Alexa versatile application as the organization endeavors to broaden the voice partner’s utility past the home. Numerous clients will likewise invite it as significant accommodation since Alexa administrations will presently be accessible without making a sound. Others will ask why a chatbot is a fundamental update.In July, the organization redesigned the portable application to make Alexa more unmistakable and empower voice partner access through cell phones. Before this update, the application’s plan was centered more around arranging gadgets ...
Transactions With Voice Assistants Will Surge in 2025 | by Tapaan Chauhan | Oct, 2021
ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, google chat bots, robot chat, speakers, technology, voice-assistant

Transactions With Voice Assistants Will Surge in 2025 | by Tapaan Chauhan | Oct, 2021

Unique smart home voice assistants will do more than $164 billion worth of exchanges in 2025, as indicated by a report from Juniper Research. That is over 630% development in a long time from the $22 billion anticipated for the current year, the aftereffect of a more splendid opportunity to utilize voice assistants to buy things.The colossal spike in exchanges completed with voice collaborators can be ascribed to a couple of components. More individuals possessing brilliant presentations will help support how agreeable individuals are by utilizing their voice to make buys in light of the fact that they can observe what they will purchase and notice the cycle.The report proposes that arriving at that number will require associations between smart speakers and smart shows. The buy starts as ...
Scottish Police Propose Allowing Crime Reports Through Alexa and Siri | by Tapaan Chauhan | Oct, 2021
ai bot, ai chat, ai chatbot, alexa, amazon, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, google chat bots, robot chat, siri, voice-assistant

Scottish Police Propose Allowing Crime Reports Through Alexa and Siri | by Tapaan Chauhan | Oct, 2021

Police Scotland is proposing permitting residents to report violations utilizing voice assistants like Siri or Alexa. The thought is essential for a draft system put together by Police Scotland, the public police power, to the Scottish Police Authority, which directs and controls the law requirement office.The proposition by Police Scotland would let voice aides associate with the crisis 999 organization in Scotland. Brilliant speakers, smartwatches, and voice assistants on cell phones would fill in for when individuals can’t rapidly get to a standard telephone to call crisis administrations. When associated, the dispatcher would have the option to utilize the gadget to record the call and perhaps convey a far-off robot to the area, as per the draft technique, with genuine officials follow...
GUIDE TO HOW YOU CAN RESET PHILIPS HUE BRIDGE AND BULBS | by Tapaan Chauhan | Oct, 2021
ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, guides-and-tutorials, philips, robot chat, smart-home, technology

GUIDE TO HOW YOU CAN RESET PHILIPS HUE BRIDGE AND BULBS | by Tapaan Chauhan | Oct, 2021

If you want to reset your Philips Hue bridge and bulb for some reason and you are not well aware of how you can reset them. Then this article will exactly tell you how to reset your Philip Hue Bridge and Hue Bulb.First thing you need to do while resetting your Philip Hue Bridge is check properly that the Bridge is powered on and then follow these steps:Open Philips Hue app.Head to ‘setting’.Click ‘Hue Bridge’.Scroll down to ‘delete’ option.Delete that bridge by clicking ‘delete’ option.Once you are done deleting that Hue Bridge from Philip Hue app you are all set to head over towards next step:Flip over the bridgeFind out the point which says ‘restore factory setting’Use a pin press and hold the reset button for few seconds.Once you finish doing this you are going to notice LED lights on t...
Can New Voice Assistants Compete Against Google, Amazon, and Apple? | by Tapaan Chauhan | Oct, 2021
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Can New Voice Assistants Compete Against Google, Amazon, and Apple? | by Tapaan Chauhan | Oct, 2021

Orange chose to quit selling its Djingo keen speaker, and it didn’t get a lot of notice. However, it is believed to be critical. It shows that even a $30 billion telecom goliath can’t contend with any semblance of Google and Amazon (unexpectedly, they were utilizing SoundHound innovation, which is probably as acceptable a cloud recognizer as a free broadly useful right hand has endeavored). Add to that Bixby’s disappointment from Samsung, one of the world’s most prominent equipment gadgets combinations, and the issue begins to become more apparent.Here’s the issue. Google, Amazon, and Apple are contributing such a lot and gathering so much information that it will be tough for any other person to adequately enter wide space employments of voice assistants.A piece of it is a precision issue...
Amazon Alexa Moves Operations to Amazon Built Chips | by Tapaan Chauhan | Oct, 2021
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Amazon Alexa Moves Operations to Amazon Built Chips | by Tapaan Chauhan | Oct, 2021

Alexa is moving the majority of its activities onto the Inferentia CPU delivered by Amazon. The movement away from the Nvidia chips utilized by Alexa recently will help the voice assistant’s speed and lessen its energy requests, as indicated by the organization, while also giving Amazon more control of its voice associate.Nvidia’s chips have gone about as the focal terminal for Alexa. The chips hand-off Alexa clients’ inquiries and orders to the Amazon Web Services server farms in the cloud and cycle the text’s reaction into the discourse. Presently, Inferentia chips will take up the job.They are manufactured explicitly for the AI assignments that involve a lot of Alexa’s work, such as perceiving language and pictures and producing a fitting reaction.Alongside Alexa, the Inferentia chips w...
How to Get Started with Chatbots — Part 3 | by Joseph Alan Epstein | Oct, 2021
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How to Get Started with Chatbots — Part 3 | by Joseph Alan Epstein | Oct, 2021

Before diving into the ML behind customer-facing chatbots, I’ll first give a quick overview of the system (tl;dr). I will also speak from my experience with Dialogflow, and make the assumption that the approach is similar across other ML-based chatbots.Basically, everything is built around “Intents” and “Entities”.Intents: “When an end-user writes or says something, referred to as an end-user expression, Dialogflow matches the end-user expression to the best intent in your agent. Matching an intent is also known as intent classification.”(definition from Google cloud documentation)Intent diagram from the same documentation as the quote aboveThrough intents, the human creating the chatbot defines the possible topics of conversation. With this context provided, the chatbot can refer to fixed...
The THINKA homekit Z-wave hub expands your apple smart home arsenal | by Tapaan Chauhan | Oct, 2021
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The THINKA homekit Z-wave hub expands your apple smart home arsenal | by Tapaan Chauhan | Oct, 2021

Smart Home technology company Thinka has launched the world’s first Apple Homekit-certified Z-wave controller which is specially designed for users who use Homekit as their home automation platform. With their new Z-wave hub users can have access to more products, functionalities, apps and automations such as geofencing and adaptive lighting. Looking over the fastest growing wireless smart home consumer market Z-wave now has secured its place as the new worldwide market leader in the wireless home automation industry.Image source: the ambient.comOverview and functionalitiesBy choosing z-wave as a protocol a whole new suite of smart devices is now available to homekit users via this new hub. And connecting this Z-wave controller to Apple homekit system enables instant access to over 3,300 s...
XIAOMI MI Smart Projector 2 goes LIVE along with Mesh System AX3000 | by Tapaan Chauhan | Oct, 2021
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XIAOMI MI Smart Projector 2 goes LIVE along with Mesh System AX3000 | by Tapaan Chauhan | Oct, 2021

If you are not so fond of watching cinema in the theater anymore then Xiaomi has the best thing to offer you, xiaomi mi smart projector 2. They have recently launched this product along with new Mesh System Ax3000.This smart projector gives you clear and high quality screen experience with 1920*1080 full HD resolution and auto focus. No matter how wide your wall is this can fit at multiple angles up to 120” screen using multi-angle auto keystone correction.It is also compatible with Google assistance so you can just ask “hey! Google play my favorite show”. No need to worry about sound quality as it offers Dolby audio from built in speakers to give you the experience of enjoying rich sound bass.You can enjoy relaxing viewing experience even with below 28dB.Pricing range Xiaomi mi smart proj...
The Best Smart Blinds Options For Your Smart Home | by Tapaan Chauhan | Oct, 2021
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The Best Smart Blinds Options For Your Smart Home | by Tapaan Chauhan | Oct, 2021

While you are opting smart home automation you might not want to fold your blinds manually anymore. And for that, if you are looking for some best brand suggestions for smart blinds, then here is a list of some best advanced quality choices and options available for you.If you are looking for a well designed smart blind with advanced technology features then this one might be the best choice for you. Besides classy design it has multiple features to catch customer’s attention.This smart blind from American Homesuplier has great durability with better motor quality. You can control this via hand-held remote or if you are not a fan of controlling via remote system then thanks to its wide range of compatibility, that you can even control this via Amazon alexa, Google Home, Apple siri and most...
Aqara Roller Shade Driver E1 Adds Automation to Existing Window Blinds | by Tapaan Chauhan | Oct, 2021
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Aqara Roller Shade Driver E1 Adds Automation to Existing Window Blinds | by Tapaan Chauhan | Oct, 2021

To add another device to your smart home experience Aquara has launched Roller Shade Driver E1 so that you don’t have to struggle with rolling shades of every room.Image source: theambient.comThis china based company has claimed to use Zigbee3.0 protocol to make users enjoy fastest and energy-efficient smart home technology along with smart automation system so that they can connect the device with Aqara app and it will work automatically so no one have to worry about operating it manually. But if you are not a fan of automation you can control it via button or your mobile from anywhere.Thanks to its’ wide range of smart home eco-system compatibility, that allows users to operate it with popular voice assistances such as Google assistance, Siri, Alexa, Homekit and IFFTTT. It enables access...
Facebook launched Portable Portal Go and Portal plus smart displays | by Tapaan Chauhan | Oct, 2021
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Facebook launched Portable Portal Go and Portal plus smart displays | by Tapaan Chauhan | Oct, 2021

Facebook recently announced the launching of their best two smart speakers, the portal Go and Portal plus to make your video chatting experience better. With advanced features and technology, these devices will make going to set another milestone in the market of smart displays.Picture source : mysmartprice.comAs Facebook is claiming portal go as the first ever portable devices, let’s get into the quick view of this device:This smart speaker with 5 hours of battery longevity offers users to carry this without dragging power adapters always.Its’ smart 12mp camera with ultra-wide view uses special artificial intelligence which keeps panning and zooming automatically no matter where you take the conversation. So you don’t have to worry about turning the screen while doing any work. Also its’ ...
ATHOM makes homey smart home service free | by Tapaan Chauhan | Oct, 2021
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ATHOM makes homey smart home service free | by Tapaan Chauhan | Oct, 2021

After being relaunched as a cloud based mobile app service, Homey is now all set to give users new experience as a completely free application to connect all your smart home devices in one click.Image resource: the-ambient.comWith the use of Homey the whole house can be in a single screen. This simple free application will allow users to connect and drive every single smart device in one click. They can switch on the lights, play music and switch on TV any time they want. Users can also have access to controlling their home’s temperature and can arrange different other things by using it. After its integration with Amazon Echo, Google Assistance and Facebook messenger, one can control Homey with voice command or even by typing on messenger.Additionally Homey can connect users with their fa...
Amazon Fire TV Stick 4K Max goes live alongside Native Fire TVS | by Tapaan Chauhan | Oct, 2021
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Amazon Fire TV Stick 4K Max goes live alongside Native Fire TVS | by Tapaan Chauhan | Oct, 2021

Looking over the rising popularity of smart TVs Amazon is going to launch the most awaited new version of Fire TV, Fire TV Stick 4K Max along with their own smart TV, Omni-Series with 4K Ultra HD and the 4-Series with 4K Ultra HD.Image resource: livemint.comThese versions of Fire TV series are going to combine Fire TV experience and far-field voice technology directly into TV, providing an advanced technological remote button to directly reach you to your favorite entertainment resources such as Amazon prime, Disney and Netflix. You can directly tune to your favorite series by asking Alexa with the Omni series.With a 1.8GHz quad-core processor and 2GB ram makes this new version of Stick 4K Max 40% more powerful than the previous version of Mere 4K, offering a faster GPU.Also to make stream...
Guide to How you can connect Amazon Echo Speaker with Fire TV to experience Alexa Home Theatre System | by Tapaan Chauhan | Oct, 2021
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Guide to How you can connect Amazon Echo Speaker with Fire TV to experience Alexa Home Theatre System | by Tapaan Chauhan | Oct, 2021

With the advancement of features, users now can create a whole home theatre system by linking Amazon Echo devices with Fire TV. You are just few steps away to enjoy a better watching experience. But before that, you need to make sure that all the devices are compatible and have the recent updated version installed. To know that lets have a quick look on which Echo Speaker devices and Fire TV devices are compatible.Amazon Fire TV Stick 4KAmazon Fire TV Stick 4K MaxAmazon Fire TV (3rd Generation)Amazon Fire TV Stick LiteFire TV Cube (1st Generation)Fire TV Cube (2nd Generation)Echo StudioEcho Plus (1st Generation)Echo Plus (2nd Generation)Echo (2nd Generation)Echo (3rd Generation)Echo Dot (3rd Generation)Echo Dot with ClockEcho SubNow as you know, if your device is compatible or not you can ...
Best smart devices for your Garden Place | by Tapaan Chauhan | Oct, 2021
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Best smart devices for your Garden Place | by Tapaan Chauhan | Oct, 2021

In your busy life, you might find managing your garden every time much difficult. So it’s better for you to opt for making your traditional garden a smarter one and to do so you should know which devices will make your task much easy with great features and advanced technology. Here is the list of best choices for your smart garden.https://www.amazon.com/dp/B07L491F8K/ref=cm_sw_r_wa_awdb_imm_JB2GHEWTGKBAHCHSN5FMNow you don’t need to step outside of your house to track water, light or temperature measure of your plants, you can track them just by sitting on your sofa using your smartphone, connecting with this device.It has advanced technology sensors to track accurately the measure of water, light, heat that your plant is getting. Also you can track them for a long term using daily, weekly...
All About Chatbots. Is Chatbot For Your Business? | by root2AI | Oct, 2021
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All About Chatbots. Is Chatbot For Your Business? | by root2AI | Oct, 2021

Is Chatbot For Your Business?Chatbot vs Human Customer Service ∘ What is a Chatbot?∘ Types of Chatbots∘ Rule-Based Chatbot∘ AI (Artificial intelligence) Chatbot∘ Is Chatbot important for your business? (Chatbot vs Human)∘ When to use Chatbot?∘ When to use human customer service?∘ Can we make Chatbot for any platform?∘ How can a chatbot help you get leads?∘ Pros and Cons of a Chatbot∘ About UsWhat is a Chatbot?A computer program designed to simulate natural conversation with human users via text or text-to-speech. Chatbot (short form of Chatterbot) can be deployed on any messaging app, website and email.Chatbots play a vital role for your business, they can place orders for your customers, offer a helping hand with product availability, update on order status, answer FAQ questions, collect...
Chatbots: From Alan Turing to our decade. | by Anastasia Rempoulaki | Oct, 2021
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Chatbots: From Alan Turing to our decade. | by Anastasia Rempoulaki | Oct, 2021

Photo by Austin Distel on UnsplashChatbots are “online human-computer dialog system[s] with natural language”. In simple words, chatbots is a virtual person who can effectively talk to any human being using interactive textual skills.The main idea of chatbots started from Alan Turing, who asked “Can machine think?” in 1950. Let’s remember an example of Turing in one section of “Computing Machinery and Intelligence”. In this example Turing simulated what the test might look like when human asking questions and an imagined intelligent computer responding.Q: Please write me a sonnet on the subject of the Forth Bridge.A: Count me out on this one. I never could write poetry.Q: Add 34957 to 70764.A: (Pause about 30 seconds and then give as answer) 105621.Q: Do you play chess?A: Yes.Q: I have K a...
Guide to How you can view security camera footage on your Amazon Echo devices | by Tapaan Chauhan | Oct, 2021
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Guide to How you can view security camera footage on your Amazon Echo devices | by Tapaan Chauhan | Oct, 2021

You can now view and monitor footage from your security camera just by saying “Alexa, show the security camera( camera name ) view”. Just a simple set up and you will be ready to use your Amazon Echo device as a security camera monitor. And if you are wondering about how to view or connect then follow the simple steps mentioned in this article .The very first thing you need to assure that your device is Amazon Echo Show, Echo spot or Amazon Fire TV Stick. Then you have to know which brands are compatible with your Echo device. Let’s have a quick look which brands are compatible with Alexa.Security Camera brands compatible with AlexaNestNetgearArloAbodeRingLogitechBlinkEcobeeTP-LinkHoneywellKamiEufyWyzeVivintReolinkZmodoCanaryEzvizAmcrestCheck your camera brand and make sure it is compatibl...
Top Challenges Faced by Conversational AI that You Should be Aware of | by Ninad Madhab | Oct, 2021
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Top Challenges Faced by Conversational AI that You Should be Aware of | by Ninad Madhab | Oct, 2021

Conversational artificial intelligence confronts challenges that expect better progressive technology to endure.Here, we will catch a glimpse of some of the challenges in conversational AI.Security and PrivacyAt the point when users demand a voice assistant, the information sent must be safely prepared and put away. Voice assistance and chatbots must be paid attention in organizations and the high-security norms that organizations characterize for these channels must be conveyed to their clients to make the vital premise of trust. Particularly while performing sensitive individual data analytics that can be taken, Conversational AI applications must be planned with security in mind to guarantee that protection is regarded and all personal details are kept private or redacted depending on t...
Guide to How you can connect and pair your Google Home to a Bluetooth speaker | by Tapaan Chauhan | Oct, 2021
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Guide to How you can connect and pair your Google Home to a Bluetooth speaker | by Tapaan Chauhan | Oct, 2021

Tapaan ChauhanFollowOct 14 · 3 min readIt is now possible to connect your Bluetooth speaker with your Google smart speaker. For instance, if you want to enjoy the benefits of Google Assistant but want the sound to play via another speaker then this is the best solution for you. Here we will guide you about how you can connect and pair your Google assistant with Bluetooth speaker.First you need to turn on your Bluetooth speaker and then press and hold the particular button on the top or back in order to stick it in pairing mode. Then head of to the steps mentioned below:Open Google Home appTap the Google home deviceAt the top-right click settings and then AudioAfter that click default music speakerThen click pair Bluetooth speakerWhen your Bluetooth device appears click done.1. How Conversa...
How to set up the fundamentals of your Chatbot Testing in 2 minutes | by Nikolett Torok | Oct, 2021
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How to set up the fundamentals of your Chatbot Testing in 2 minutes | by Nikolett Torok | Oct, 2021

With the emergence of chatbots, many workplace roles have changed and in many cases new ones have been born. As sad as it is, but a conversational AI tester is not one of them (yet). Of course there can be several reasons behind this:Lack of resources (human, financial)Lack of expertise (knowledge in Test Automation)The general belief that Testing only comes in the picture after deployment (wrong)Management does not recognize the importance of QATherefore, Testing remains still in the background, as the “necessary evil”, which consumes resources and money.It almost does not matter what technical or role background we had, Chatbot Testing will force us to leave our comfort zone, build up extra knowledge and to learn new expressions and methods.We, at Botium, have decided to make things easi...
How’s it like to Coexist with a Conversational AI, aka a Chatbot? 🙂🤖 | by Intumit AI | Oct, 2021
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How’s it like to Coexist with a Conversational AI, aka a Chatbot? 🙂🤖 | by Intumit AI | Oct, 2021

2. How can Intumit SmartRobot solve your problem?Imagine a scenario in which you’re about to return a defective product and you’re looking for a quick answer on how to return it (assuming that the company doesn’t have a FAQ page), and you needed to wait for 5 minutes before getting a reply.Not time-friendly at all, right? 🥺Here’s where Intumit SmartRobot comes in!Smiling SmartRobotA chatbot can reply and give you the most relevant answer in 5 seconds! That reduces your waiting time by 60 fold! ⌛️Aside from giving you a definitive answer, Intumit SmartRobot can even provide you with several suggestions that you might need or be interested in. 😄Such as cashback policy, product swap policy, and many more. Even if a company does have a FAQ page, navigating through...
Why do you need to deploy an eLearning chatbot | by Engati | Oct, 2021
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Why do you need to deploy an eLearning chatbot | by Engati | Oct, 2021

Are eLearning chatbots worth it? Do they really help your students? Should your institute invest in one? Well, if you really care about your students and want to help them learn in the most effective manner during these unprecedented times, you should consider investing in an intelligent eLearning chatbot. Here’s why!With remote learning becoming the norm and students taking courses from all over the world, Edtech has become extremely important. Student engagement tools like eLearning chatbots help students find all the answers they seek, wherever they are at any time.‍1. Instant answersArtificial intelligence chatbots will allow your students to get answers to their questions instantly. They won’t need to wait for ages, hoping to get an answer to an email. They won’t even need to b...
Top 5 chatbots for workflow management and process automation | by Team Quickwork | Oct, 2021
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Top 5 chatbots for workflow management and process automation | by Team Quickwork | Oct, 2021

Have you made any recent flight bookings from any leading travel site? If yes, after booking, you might have received a confirmation and ticket to your WhatsApp from the area along with the number and details which a chat application bot is doing!Interesting, isn’t it? This is how businesses simplify their workflows using chatbots without human intervention at every step of the process.Does your business rely mainly on communication and collaboration?How about using the messaging platforms or chatbots to accelerate the workflows?The messaging and collaboration platforms have become one of the key accelerators for productivity within the teams. If most of the activities in your business are collaborative, you need simple apps built with a top messaging framework. Here are the top 5 best cha...
How to retain customers on your Shopify store | by Engati | Oct, 2021
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How to retain customers on your Shopify store | by Engati | Oct, 2021

Most companies focus more on acquisition than on retention. For a lot of them, that’s a mistake. Unless you’re just starting out, you should focus on retaining existing customers.Various studies have shown that retaining customers could be anywhere from 5 to 25 times cheaper than acquiring new customers. To make this sweeter, customer retention actually helps you with customer acquisition since loyal customers are 4 times more likely than new customers to refer you to their friends and family. These loyal customers are also 7 times more likely to try your new offerings.‍There are many metrics that you could track to measure customer retention. Here are the most important ones:1. Repeat purchase rateThis refers to the percentage of customers who made more than one purchase from your ...
NLP based Chatbot in PyTorch. Bonus Flask and JavaScript deployment | by Victoria Maslova | Oct, 2021
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NLP based Chatbot in PyTorch. Bonus Flask and JavaScript deployment | by Victoria Maslova | Oct, 2021

Among the various ways you can improve customer satisfaction, chatbots are a powerful solution to help the customer base. Chatbots are affordable, help scale your business, fully customizable, help your customers find the right products/services, and help build trust for your business. To prove this I’ll go through following content:What is a machine learning chatbot?Why chatbots are important in different business spheres?Build you own NLP based chatbot using PyTorch.Deploy chatbot in Javascript and Flask.A chatbot (Conversational AI) is an automated program that simulates human conversation through text messages, voice chats, or both. It learns to do that based on a lot of inputs, and Natural Language Processing (NLP).For the sake of semantics, chatbots and conversational assistants will...
Chatbots are your secret Black Friday weapon | by Jordi Cabot | Oct, 2021
ai bot, ai chat, ai chatbot, best chatbot, black-friday, bots, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, cyber-monday, ecommerce, robot chat

Chatbots are your secret Black Friday weapon | by Jordi Cabot | Oct, 2021

Black Friday and Cyber Monday are the two single days that concentrate more sales of the whole year. Christmas sales are bigger but they are spread out over a much longer period of time. So, is your online shop ready for Black Friday / Cyber Monday? If you’re not sure you should definitely go over one of the many checklists posts advising you on how to make sure you test your website and checkout process, make sure it scales, etc. Also, this podcast collects a great set of experiences and Insights for Black Friday and Cyber Monday Sales.But these checklists focus a lot on the technical part and tend to forget that a spike in visitors directly translates into a spike of questions to answer. If you’re too busy to answer those questions immediately, visitors will just bounce to another shop. ...