Monday, December 6Digital Marketing Journals

How to Get Started with Chatbots — Part 3 | by Joseph Alan Epstein | Oct, 2021


Intent diagram from the same documentation as the quote above
See the documentation on Training Phrases for more information

1. How Conversational AI can Automate Customer Service

2. Automated vs Live Chats: What will the Future of Customer Service Look Like?

3. Chatbots As Medical Assistants In COVID-19 Pandemic

4. Chatbot Vs. Intelligent Virtual Assistant — What’s the difference & Why Care?

Demonstrating the impact of multiple words in translating one word — Figure 3 from this paper

Maxim of quantity: To be informative

Maxim of quality: To be truthful

Maxim of relation: To be relevant

Maxim of manner: To be clear

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