Sep - Digital Marketing Journals Hong Kong - Search Engine Optimisation News

Join Us Tomorrow at the Global Chatbot Conference in San Francisco! | by Cassandra C. | Sep, 2024

3Oct

By Cassandra C.No Comments

ai, ai bot, ai chat, ai chatbot, ai-trends-2024, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbot-conference, conversation with ai, creating chatbots, robot chat, technology

Join Us Tomorrow at the Global Chatbot Conference in San Francisco! | by Cassandra C. | Sep, 2024

The future of AI is happening now, and we want you to be a part of it! Tomorrow, September 24, 2024, the global Chatbot Conference kicks off in San Francisco, gathering the brightest minds in AI, machine learning, and conversational interfaces. This is your chance to dive into the latest innovations, network with top industry leaders, and take part in shaping the next wave of AI technology.Are you interested in the advancement of AI? From AI agents to cutting-edge chatbots, this event is your gateway to the future. Whether you’re a seasoned AI professional or new to the space, this conference offers something for everyone:Keynotes from industry pioneers: Hear from experts driving the most transformative AI projects today.Interactive workshops: Get hands-on experience building your own AI t...

🤯 Unlock the Secrets to Reducing LLM Hallucinations | by Stefan Kojouharov | Sep, 2023

20Sep

By Stefan KojouharovNo Comments

ai bot, ai chat, ai chatbot, bard-ai, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatgp, conversation with ai, creating chatbots, knowledge-base, large-language-models, llm, robot chat

🤯 Unlock the Secrets to Reducing LLM Hallucinations | by Stefan Kojouharov | Sep, 2023

Why does it happen even after training the model on your knowledge base or even after fine-tuning?The answer lies in understanding the fundamental structure of an LLM and how it works.One of the biggest misconceptions is in thinking that LLMs have knowledge or that they are programs.At their core, they are a Statistical Representation of Knowledge, and understanding this can be profound.Here is the crucial difference between both.When you ask a knowledge base a question, it simply looks up the information and spits it out.Conversely, an LLM is a probabilistic model of knowledge bases that generates answers; hence, it is a Generative Large Language Model. It generates responses based on language probabilities of what word should come next.As a result, this can lead to hallucinations, self-c...

🌟 Help Shape Our Conference Agenda & Win Prizes | by Stefan Kojouharov | Sep, 2023

17Sep

By Stefan KojouharovNo Comments

ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbot-conference, chatbot-summit, chatbots, chatbots-for-business, conversation with ai, creating chatbots, google chat bots, robot chat

🌟 Help Shape Our Conference Agenda & Win Prizes | by Stefan Kojouharov | Sep, 2023

Hew there!As we gear up for the much-anticipated Chatbot Conference this November, we find ourselves constantly driven by one central purpose: to serve the vibrant community of professionals, enthusiasts, and enterprises navigating the rich landscape of Conversational AI and LLMs.This year, we’re taking a collaborative approach to curating our conference agenda, and who better to steer this ship than you — our valued community member?What burning questions do you have about Conversational AI and LLMs? What challenges are you facing, and what topics do you want to be addressed by industry leaders?Share your suggestions and questions on our Google Form.Deadline for submissions: October 1st, 2023.Thank you for helping us shape an agenda that speaks directly to your needs. Your input is invalu...

Top 10 Powerful Use Cases of Generative AI Chatbots in Call Centers | by Master Of Code Global | Sep, 2023

12Sep

By Master Of Code GlobalNo Comments

ai, ai bot, ai chat, ai chatbot, best chatbot, call-center, call-center-software, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbots, chatbots-for-business, conversation with ai, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, robot chat

Top 10 Powerful Use Cases of Generative AI Chatbots in Call Centers | by Master Of Code Global | Sep, 2023

11 min read·11 hours agoIn the rapidly evolving landscape of customer service, call centers are embracing cutting-edge technologies to elevate their operations and meet the growing expectations of today’s consumers. Among these transformative technologies, Generative AI chatbots have emerged as a game-changer. These intelligent virtual assistants are modifying the way call centers engage with customers, streamline processes, and deliver exceptional experiences. In this article, we delve into the diverse use cases of Generative AI chatbots in call centers, uncovering their potential to optimize customer support, improve efficiency, and drive business success. We explore the transformative impact of Generative AI chatbots in enhancing customer experiences within call center environments.Acco...

How LLMs are Revolutionizing Bot Creation | by Stefan Kojouharov | Sep, 2023

11Sep

By Stefan KojouharovNo Comments

ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, conversational-design, creating chatbots, knowledge-base, llm, prompt-engineering, robot chat

How LLMs are Revolutionizing Bot Creation | by Stefan Kojouharov | Sep, 2023

Hey AI Enthusiasts, welcome to my 7 part series on Designing and Developing Chatbots using LLMs.In the series, we will cover Conversational Design, LLMs, Knowledge Bases, Prompt Engineering & Prompt Tuning, Model Fine-Tunning, and even Model Training!Without further ado, let’s start with Conversational UX.Why because, this is where the journey begins. Every project is first designed and the way we design Conversational AI Agents has fundamentally changed.

Types of Activation Functions in Deep Learning explained with Keras | by Tripathi Aditya Prakash | Sep, 2022

22Oct

By Tripathi Aditya PrakashNo Comments

activation-functions, best chatbot, chatbot, chatbot app, chatbot online, chatbot website, creating chatbots, deep-learning, keras, neural-networks, robot chat, tensorflow

Types of Activation Functions in Deep Learning explained with Keras | by Tripathi Aditya Prakash | Sep, 2022

Activation does it means activating your car with a click ( if it has that ,of course) , well the same concept but in terms of neurons , neuron as in human brain ? , again close enough, neuron but in Artificial Neural Network (ANN).The activation function decides whether a neuron should be activated or not.A biological neuron in the human brainIf you have seen an ANN, which I sincerely hope you do you have seen they are linear in nature, so to use non — linearity in them we use activation functions and generate output from input values fed into the network.A sample ANN networkActivation functions can be divided into three typesLinear Activation FunctionBinary Step Activation FunctionNon — linear Activation FunctionsIt is proportional to the output values, it just adds the weighted total to...

The Role of AI in the Transformation of the Insurance Industry — DATAVERSITY | by Shaip | Sep, 2022

5Oct

By ShaipNo Comments

ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, nlp, ocr, robot chat

The Role of AI in the Transformation of the Insurance Industry — DATAVERSITY | by Shaip | Sep, 2022

The insurance industry has been traditionally conservative with technology advances and hesitant to adopt new technologies. However, times are changing, and artificial intelligence (AI) is gaining much attention from insurance companies, who are starting to realize the important role that AI can play in their operations.AI in the insurance industry is poised to bring another wave of disruption and innovation to this $5.3 trillion global market.GET UNLIMITED ACCESS TO 140+ ONLINE COURSESChoose from a wide range of on-demand Data Management courses and comprehensive training programs with our professional subscription.According to McKinsey & Company, there’ll be 1 trillion connected devices by 2025. This will help collect tons of data to enhance the power of AI in the insurance industry ...

How do collect and train data for speech projects? — TwinzTech Blog | by Shaip | Sep, 2022

3Oct

By ShaipNo Comments

ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, robot chat, speech-data-collection

How do collect and train data for speech projects? — TwinzTech Blog | by Shaip | Sep, 2022

Some refined tweaks can give you an enormous advantage over other players in the Escape from Tarkov game, which most gamers ignore. The steps are simple yet effective; moreover, if you ignore these features, it becomes a barrier in your path to consistent victory.Some subtle moves brighten your winning perspective. Primarily you need to survive in a hostile environment; then, you will encounter a spectrum of game mechanisms; the following tips will help you to overcome those barriers.At the beginning of the voyage, you must participate in as many numbers of possible quests. It is a warm-up round. The more you face opponents, the more your self-reliance fortifies. The quests make you acquainted with varied weapons and teach you different combat styles.After successful completion of quests, ...

Conversational Commerce in various Social Channels | by Gina Shaw | Sep, 2022

1Oct

By Gina ShawNo Comments

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Conversational Commerce in various Social Channels | by Gina Shaw | Sep, 2022

We live in an era where artificial intelligence (AI) has taken over every aspect of our being. And customer experience (CX) is not alien to it.As the world embraces new-age customer experiences (CX) with open hands, warranting the delivery of hyper-personalized customer engagement to a more informed, connected, and empowered customer, organizations are left to deal with several questions and dilemmas.After all, endless customer conversations are happening online on various social channels — Facebook, Instagram, WhatsApp, Twitter — it’s challenging to cover every digital touchpoint and use the enormous amount of customer data it generates to fathom “what customers want.”That’s where conversational commerce comes to the rescue. Powered by AI, conversational commerce solutions like chatbots, ...

A.I should be governed by rules and laws to ensure its safety. | by Surya Chandana | Sep, 2022

30Sep

By Surya ChandanaNo Comments

ai, ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, law, machine-learning, robot chat, rules, security

A.I should be governed by rules and laws to ensure its safety. | by Surya Chandana | Sep, 2022

Artificial Intelligence should have safety measures to prevent harm to humans.Artificial intelligence is a very smart instrument. It can create complex plans and outsmart humans in virtually every way imaginable. This has led many to be quite concerned about the rise of AI, but it may not be as scary as it seems. Here are some rules and laws that could help ensure that AI doesn’t endanger mankind.Artificial intelligence is a powerful tool that can make the world a better place. However, it also has the potential to cause great harm if left unchecked. This is why I believe that artificial intelligence should be governed by rules and laws.A.I generated ImageArtificial Intelligence is an emerging field of research that uses computers to perform tasks usually associated with human intelligence...

5 Ways Banking Virtual Assistants Enhance Your Banking Experience — Programming Insider | by Shaip | Sep, 2022

29Sep

By ShaipNo Comments

ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, robot chat

5 Ways Banking Virtual Assistants Enhance Your Banking Experience — Programming Insider | by Shaip | Sep, 2022

Banking isn’t what it used to be. Most of us need fast, efficient, flawless banking services that are hassle-free and, most importantly, reliable. It only makes sense to shift to digital banking channels that can provide these things. As it turns out, artificial intelligence (AI) and machine learning (ML) powered virtual assistants can do precisely that.Are virtual assistants in banking the solution to outdated, cumbersome branches and lengthy wait times? More and more banks are turning to chatbots and virtual assistants for customer service.Artificial intelligence is becoming more ingrained in day-to-day life. A recent Ipsos-Forbes Advisor survey found that an overwhelming majority of Americans — 76% — used their bank’s mobile app to conduct everyday banking tasks last yearThis blog will ...

Personalization and Authentication around Customer Experience using Conversational AI | by Master Of Code Global | Sep, 2022

29Sep

By Master Of Code GlobalNo Comments

ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, robot chat

Personalization and Authentication around Customer Experience using Conversational AI | by Master Of Code Global | Sep, 2022

When a Conversational AI solution is implemented, one early decision that needs to be made is the level of personalization that is required to create an exceptional customer experience. Our experience shows that the bots that are able to do more and are able to handle the more complex scenarios have access to more detailed information about the user. The more effective the experience, the higher the satisfaction of the user, and the more likely that user is to re-engage the Conversational AI solution again when they want to perform an action.Depending on the use cases, there are many reasons to go down the personalization path for your Conversational AI solution, but also some use cases where you don’t need it for your experience to start, or ever.Organizations who are beginning to experim...

Artificial Intelligence: Automation Vs Autonomy | by Bot Libre | Sep, 2022

28Sep

By Bot LibreNo Comments

ai, ai bot, ai chat, ai chatbot, artificial-intelligence, automation, autonomous-vehicles, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, metaverse, robot chat

Artificial Intelligence: Automation Vs Autonomy | by Bot Libre | Sep, 2022

Artificial Intelligence (AI) is the theory and creation of computer systems that can carry out tasks that would typically need human intellect, like speech recognition, language translation, and visual perception.Bot Libre, through its open source platform develops chatbot and artificial intelligence solutions that are ready to use in the metaverse. These solutions are central to the success of businesses and even the world, as they drive efficiency, enhance user experience, provide detailed analysis and solve problems.While the overarching goal of AI is to solve problems and make life easier, the way this is accomplished is distinct depending on whether the AI is strictly automated or is autonomous.Automated AIAutomated systems often operate within a clearly defined set of constraints and...

How to Create a Cognitive Virtual Assistant with IBM Watson | by Jonathan Manera | Sep, 2022

26Sep

By Jonathan ManeraNo Comments

ai, ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, ibm-watson, robot chat, virtual-assistant

How to Create a Cognitive Virtual Assistant with IBM Watson | by Jonathan Manera | Sep, 2022

A step-by-step guide to build your first AI ChatbotPhoto by Volodymyr Hryshchenko on UnsplashIBM Watson is a powerful platform where software developers and non-technical users can co-create AI solutions. Its easy-to-use interface allows you to quickly create an AI model, from simple chatbots to complex enterprise solutions.In this article, we will explore how to create, train and integrate your first Cognitive Virtual Assistant.The Information Architecture defines a collection of all the sections to be included in your assistant, placed in a hierarchical order.The following example shows all the sections for providing useful information about a city regarding shops, landmarks, museums, etc.An assistant is a cognitive bot to which you add skills enabling it to interact with end users. To c...

Top 9 Reasons Why Every Company Needs A.I | by Surya Chandana | Sep, 2022

23Sep

By Surya ChandanaNo Comments

ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, business, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbots, company, conversation with ai, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, machine-learning, robot chat

Top 9 Reasons Why Every Company Needs A.I | by Surya Chandana | Sep, 2022

How Artificial Intelligence Affects Your BusinessArtificial intelligence is slowly permeating into every industry as technology moves forward. However, as it becomes more popular, companies are starting to get concerned about the future. Innovation — and productivity — aren’t what they used to be in today’s world. You see, your employees will no longer be able to focus on their single task, because computers do this for you all day long. You might already know about A.I., or other forms of machine learning, but now is a good time to sit back and think about what innovations could change your business in the near future.AI GeneratedArtificial intelligence (A.I.) is a broad area of computer science that deals with the creation of computer systems able to perform tasks, activities and decisio...

How to Create a AI Chatbot in Python (Flask Framework) | by Devashish Datt Mamgain | Sep, 2022

22Sep

By Devashish Datt MamgainNo Comments

ai bot, ai chat, ai chatbot, ai-chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, flask-framework, python, robot chat

How to Create a AI Chatbot in Python (Flask Framework) | by Devashish Datt Mamgain | Sep, 2022

Chatbots are software tools created to interact with humans through chat. The first chatbots were able to create simple conversations based on a complex system of rules. Using Flask Python Framework and the Kompose Bot, you will be able to build intelligent chatbots.In this post, we will learn how to add a Kompose chatbot to the Python framework Flask.Create A Chatbot NowPre-requisites:You will need a Kommunicate account for deploying the python chatbot.Kommunicate is a no-code, hybrid chatbot platform that is built over a powerful Conversational AI system.Also, you will need Python and the Flask framework installed on your system. To read more info about the Flask framework, please follow this link.We will be using Flask in this tutorial. If you are looking to add Dialogflow chatbot to th...

Chatbot vs Virtual Assistants- What’s the difference? | by Shaip | Sep, 2022

22Sep

By ShaipNo Comments

ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, robot chat, virtual-assistant

Chatbot vs Virtual Assistants- What’s the difference? | by Shaip | Sep, 2022

If you are in thought that chatbots and virtual assistants are the same things, then your understanding of AI applications and their uses requires an upgrade. Both of these technologies have a key difference in the way they add value for customers and employees as well.AI technologies have evolved at an astounding pace and promise to offer incredible value to both customers and employees. This being the reason, tech-savvy organizations are looking forward to adopting these trending technologies for boosting their business revenue and employee productivity. Also, multiple organizations are extending their efforts by identifying more use cases and deriving more value from AI. If we look closely, chatbots and virtual assistants are ripened fruits of AI that often set confusion due to both bei...

12 Chatbot Metrics That You Will Be Naive To Ignore | by Devashish Datt Mamgain | Sep, 2022

16Sep

By Devashish Datt MamgainNo Comments

ai-chatbot, best chatbot, chatbot, chatbot app, chatbot online, chatbot website, chatbot-development, chatbot-metrics, chatbots, creating chatbots, robot chat

12 Chatbot Metrics That You Will Be Naive To Ignore | by Devashish Datt Mamgain | Sep, 2022

Chatbots are not just the helpdesk assistants of the future, they are the helpdesks of the future.There, we said it.As a company that makes chatbots and has access to a tonne of data that repeatedly shows how chatbots are more effective than your typical customer service agent, we at Kommunicate believe that there will be only one channel of communication between you and your customers in the future — chatbots.1.4 billion people on the planet currently use chatbots on a regular basis, according to this report by Acquire. That’s close to twice the population of Europe.As more and more millennials become paying customers who prefer to talk to a computer rather than a real human being, adding a chatbot to your website is not just common sense, it is a matter of survival.But what if you alread...

Conversational AI Chatbot Use Cases in Banking and Financial Services | by Master Of Code Global | Sep, 2022

15Sep

By Master Of Code GlobalNo Comments

ai bot, ai chat, ai chatbot, banking, banking-technology, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, conversational-ai, creating chatbots, finance, robot chat

Conversational AI Chatbot Use Cases in Banking and Financial Services | by Master Of Code Global | Sep, 2022

Insurance, and Financial companies like Wells Fargo, Citigroup, Bank of America, JPMorgan Chase & Co., American Express, and Fidelity Investments own the largest call centers in the US and witht over 3.3 million call center workers nationwide. However, we’ve seen a shift in how enterprises are investing in technology to reduce customer support costs and automate the bulk of customer requests. According to Juniper Research these operational cost savings will reach $7.3 billion globally with the help of Conversational AI in banking by 2023.In this article, we’ve looked at the Top Conversational AI Chatbot Use Cases in Banking and Financial Services industries as well as the benefits of these implementations.Conversational AI Chatbot Use Cases in Banking and Financial ServicesChatbot Use ...

Wistia Status – Incorrect podcast download counts between Aug 30, 2022 and Sep 2, 2022

15Sep

By WistiaNo Comments

Social Marketing Strategies, social media, social media marketing

Wistia Status – Incorrect podcast download counts between Aug 30, 2022 and Sep 2, 2022

Subscribe to updates for Incorrect podcast download counts between Aug 30, 2022 and Sep 2, 2022 via email and/or text message. You'll receive email notifications when incidents are updated, and text message notifications whenever Wistia creates or resolves an incident. Country code: Afghanistan (+93)Albania (+355)Algeria (+213)American Samoa (+1)Andorra (+376)Angola (+244)Anguilla (+1)Antigua and Barbuda (+1)Argentina (+54)Armenia (+374)Aruba (+297)Australia/Cocos/Christmas Island (+61)Austria (+43)Azerbaijan (+994)Bahamas (+1)Bahrain (+973)Bangladesh (+880)Barbados (+1)Belarus (+375)Belgium (+32)Belize (+501)Benin (+229)Bermuda (+1)Bolivia (+591)Bosnia and Herzegovina (+387)Botswana ...

WhatsApp Business — 10 Features You Cannot Ignore in 2022 | by Devashish Datt Mamgain | Sep, 2022

12Sep

By Devashish Datt MamgainNo Comments

ai-chatbot, best chatbot, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbots, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, google chat bots, instagram chatbot, robot chat, Whatsapp, whatsapp-business

WhatsApp Business — 10 Features You Cannot Ignore in 2022 | by Devashish Datt Mamgain | Sep, 2022

WhatsApp is a messaging constant for over two billion people today. It’s quick, convenient, and well-multifaceted since it’s no longer limited to personal use. WhatsApp Business has only made things better and amazingly beneficial for about 50 million businesses globally. Launched in 2018, the platform has evolved and introduced several excellent features that make customer interaction a breeze for companies.Let’s spot our top 10 WhatsApp Business features that will amp up your customer interaction on a larger and more powerful scale.WhatsApp offers WhatsApp Business as a platform for business communications. It offers various features of the standard WhatsApp app and has an array of functions catering to business purposes.The WhatsApp Business app is available on the App Store or Google P...

A CFO’s Guide to Financial Automation — Benefits, Use-Cases & Impacts | by Megha Verma | Sep, 2022

6Sep

By Megha VermaNo Comments

automation, best chatbot, chatbot, chatbot app, chatbot online, chatbot website, creating chatbots, finance-automation, financial-automation, rap, robot chat, roboticprocessautomation

A CFO’s Guide to Financial Automation — Benefits, Use-Cases & Impacts | by Megha Verma | Sep, 2022

This post originally appeared in Signity SolutionsTimely and precise closing of books is at the top of every CFOs list, and in most cases, it takes weeks for the finance and account department to accomplish that arduous task. Besides, it’s imperative for CFOs to match pace with transforming regulatory regimes and accounting practices worldwide.All these consume a lot of time and effort, leaving not much bandwidth for what CFO’s actually be doing, like:Collaborating with the business linesAnalysisOffering crucial cross-functional insightsAll in all, being a Chief Financial Officer means knowing much more than just advanced knowledge of Finance and Accounting concepts. Indeed, it means understanding how an entire company and the industry work and how you can make that company more profitable...

What is a Chatbot Scripts? How to write a perfect chatbot scripts. | by Devashish Datt Mamgain | Sep, 2022

2Sep

By Devashish Datt MamgainNo Comments

ai bot, ai chat, ai chatbot, ai-chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbot-development, chatbots, conversation with ai, conversational-ai, creating chatbots, robot chat

What is a Chatbot Scripts? How to write a perfect chatbot scripts. | by Devashish Datt Mamgain | Sep, 2022

Traditional marketing strategies consist of content on websites, blogs, social media, and email. And there have been many transformations in that content over time — the text has given way to visuals and media; businesses focus on relationships and trust rather than on hard sells; savvy consumers what “social proof” of the value business brings to the table. Still, most of the traditional content is one-way communication.Enter the world of chatbots and two-way conversations — a far more personal way for businesses to communicate with their audiences. You have already experienced this new technology if you have used any personal assistant via your smartphone or experienced in-home devices such as Alexa.Now it’s time to move this technology into your overall marketing and customer relationsh...

An Extensive Guide To Data Collection For Speech Projects | by Shaip | Sep, 2021

21Nov

By ShaipNo Comments

ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, data-collection, data-collection-services, data-labeling, robot chat, speech-project, speech-recognition

An Extensive Guide To Data Collection For Speech Projects | by Shaip | Sep, 2021

Is it just us or are virtual assistants actually becoming quirkier and sassier by the day? If you remember your first interaction with a virtual assistant like Siri, Cortana, or Alexa, you would recollect bland responses and plain execution of tasks.However, their responses are not the same they used to be. Over the years, they have grown to become sarcastic, witty, and in simple words — more human-like. It’s like they are just a step away from cracking the Turing Test. But this has been a journey, hasn’t it?To get here, close to a decade of AI training has happened at the backend. Thousands of data scientists and AI experts have meticulously worked for hours together to source the right datasets to train their speech projects, annotate key aspects and make machines learn them intact. From...

Why good chatbots need context, not tree-based flows | by Rensen Ho | Sep, 2021

1Nov

By Rensen HoNo Comments

ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, conversational-ai, creating chatbots, robot chat

Why good chatbots need context, not tree-based flows | by Rensen Ho | Sep, 2021

In the example, you’re interested in visiting an attraction site and want to find out how much the entrance tickets are, so you ask,User: “How much are tickets for 2 adults and 1 child to the cloud forest?”Surprisingly, the chatbot didn’t know the answer, despite having the relevant API integrations.Bot: “Sorry, I’m still learning.”With a bit of guidance, the chatbot redirects you to a guided (rule-based) conversation flow. It suggests that you should say “Buy tickets” first, followed by “Ticket prices”, and finally “Cloud Forest” to get to the answer.Bot: “Tickets are available on the website.”Not quite close yet.The vast majority of virtual agents use a natural language understanding (NLU) model, but users are still stunted with the unnatural dialogues.One cannot simply explain the intel...

How to build a chatbot using Rasa and Python | by Arya Pandey | Sep, 2021

17Oct

By Arya PandeyNo Comments

ai, ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, projects, python, rasa, robot chat

How to build a chatbot using Rasa and Python | by Arya Pandey | Sep, 2021

Today we’ll be talking about how to make an AI-powered chatbot using Rasa and Python. It doesn’t matter if you have deep knowledge of python or are just a beginner in the world of coding!This article mainly focuses on the AI framework, Rasa, and a little bit of python. Before getting started, let me tell you the required software to be installed for the project.Visual Studio 2019 C++ Build ToolsAnaconda (Conda Package)I am assuming that you already have Python 3.8 installed in your PC since Python 3.9 version doesn’t work with rasa, it has some issue so I’ll suggest you download version 3.8 if you don’t have it. Here’s the link: https://www.python.org/downloads/. Thank me later :PYou can download the following two softwares from the link provided below (if you don’t already have them on yo...

A Chatbot Software… And An Online Money Magnet | by Assaad Jmal, PhD | Sep, 2021

16Oct

By Assaad Jmal, PhDNo Comments

affiliate-marketing, ai bot, ai chat, ai chatbot, best chatbot, Blogging, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, ecommerce, online-business, robot chat

A Chatbot Software… And An Online Money Magnet | by Assaad Jmal, PhD | Sep, 2021

2. eCommerce website ownersSo many eComm Marketers struggle to convert their Visitors into Leads & Sales. If it’s the case for you, Conversiobot is what you need.It’s the best solution to engage with your visitors instantly and convert them into Leads & Sales. And you will avoid spending THOUSANDS of dollars on Live Chat Agents. And without hiring expensive coders.In fact, all you need to do to activate this “AI” Website Tech is to copy & paste a single line of “Website Code”.>> You can access Conversiobot here <<1. How Conversational AI can Automate Customer Service2. Automated vs Live Chats: What will the Future of Customer Service Look Like?3. Chatbots As Medical Assistants In COVID-19 Pandemic4. Chatbot Vs. Intelligent Virtual Assistant — What’s the difference &...

Building a simple Chatbot. Introduction | by Chandrashekar K P | Sep, 2021

10Oct

By Chandrashekar K PNo Comments

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Building a simple Chatbot. Introduction | by Chandrashekar K P | Sep, 2021

Have you ever wondered how techies build a chatbot? With the development of the python language, it has become simple with just a few lines of code. I’m trying to give some idea about how to build a simple chatbot using python and NLP which we come across in our daily interaction with any app/website.Recently, the human interaction for most kinds of initial customer support is being handled by these chatbots which reduces an enormous amount of logs or complaints coming in the day-to-day lives for any product or service that we buy. The simple and repetitive queries are very well handled and it’s good to leave these tasks to robots and focus our human energy on more efficient work that adds value to the company.There are two types of chatbots that we generally come across,Rule-Based Chatbot...

Making chatbots reply smarter with context using Dialogflow Fulfillment | by Rensen Ho | Sep, 2021

10Oct

By Rensen HoNo Comments

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Making chatbots reply smarter with context using Dialogflow Fulfillment | by Rensen Ho | Sep, 2021

1. Instead of one intent with the required slot filling parameters, create that intent followed by one intent for each parameter. (See purple boxes above)2. In those intents with a single slot filling parameter, set it optional.3. Put all entities extracted from any intent into the conversation context programmatically. (See the blue box above)4. Make a functional response for a group of related intents (see the orange box above), so that you’re making a chatbot to reply based on the user’s intent and information (either mentioned or referred from context), instead of intent without information.Let’s take a closer look at the code.Start by creating a map of intents. Let the agent (a webhook client) use the intent map to handle incoming messages.Remember to create those intents in Dialogflo...

Mercury — a chatbot for Ordering Food using ALBERT & CRF | by Ritvik Sharma | Sep, 2021

9Oct

By Ritvik SharmaNo Comments

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Mercury — a chatbot for Ordering Food using ALBERT & CRF | by Ritvik Sharma | Sep, 2021

We come up with some desired labels for our model.Intent Label : <OrderFood>Slot Labels : <restaurant_name> , <food_name>, <food_type>, <qty>, <O> (<O> means that specific word does not carry much value in the sentence and can be masked or ignored).We create hundreds of sample sentences with labels associated to each word.ALBERT + Conditional Random Field (Joint-ALBERT):We have already learnt that CRFs excel in modelling sequential data. So how does it help Mercury?CRFs essentially help in mapping each word to it’s appropriate label.For example:It can map the number “1” to <qty> denoting quantity.It can map the word “Domino’s” to <restaurant_name>.Great! So if CRFs can do this, why do we even need ALBERT?In our original sentence :“I wou...

Conversation Design: Ethics and Inclusivity in the Design Process | by Master Of Code Global | Sep, 2021

5Oct

By Master Of Code GlobalNo Comments

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Conversation Design: Ethics and Inclusivity in the Design Process | by Master Of Code Global | Sep, 2021

Ethics in conversation design refers to the consideration of moral principles when designing and developing AI experiences. This is a topic that is not often discussed as part of the design process, perhaps because it’s difficult to talk about, or maybe is often ignored. Conversational technologies can be influenced by the biases of their creators and it’s important to consider this to ensure our designs are inclusive and transparent.Technology made by humans is subject to the same risks and flaws as humans, and it’s naive to think that our social ills will disappear in the technology we create.— Tarah Knaresboro, Conversation DesignerSo what does that mean? Let’s look at 3 things to consider when designing for ethics and inclusivity:Conversation Design: 3 Things to Consider When Designing...

Voice Assistant Use Cases: Business Implementations of VUIs in 2021 | by Master Of Code Global | Sep, 2021

3Oct

By Master Of Code GlobalNo Comments

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Voice Assistant Use Cases: Business Implementations of VUIs in 2021 | by Master Of Code Global | Sep, 2021

Amazon’s Alexa, Apple’s Siri, Microsoft’s Cortana, and Samsung’s Bixby may be the flag bearers of voice assistants (VAs) but the technology itself is no longer limited to megacorporations. Instead, it is finding its way to numerous enterprise-level applications. This new wave of adoption is evident in recent statistics too:Global Banking and Finance Review reported that 88 percent of global business leaders think that voice assistant technology has the potential of growing their businesses.On the consumer side, a survey from Google reported that 72 percent of Google Pixel’s users use the phone’s AI voice assistant daily.Additionally,52 percent of those consumers expressed that they would like to receive information about various products and brands via voice assistants.Artificial intellige...

Scale Your Business with AI-Powered Enterprise Virtual Assistants | by Nuacem AI | Sep, 2021

1Oct

By Nuacem AINo Comments

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Scale Your Business with AI-Powered Enterprise Virtual Assistants | by Nuacem AI | Sep, 2021

Growth is desired by all businesses but in order to grow and upscale a business, a lot of resources are needed. Apart from the right business strategy, you need a lot of people to execute tasks,Highlights:Well, maybe not anymore now because the technology of artificial intelligence has raised to the point that they have the power to automate a lot of business tasks with a higher degree of accuracy and efficiency. With digital transformation accelerated by pandemics, many people are shifting to including virtual assistants at least in some areas of business.Here in this article, let us discuss all essential things regarding these AI-powered Enterprise Virtual Assistants — — What they are, how they help, and some challenges they present.An artificial intelligence virtual assistant is softwar...

5 Ways Email Virtual Assistants Elevate Customer Shopping Experience | by Enterprise Bot | Sep, 2021

30Sep

By Enterprise BotNo Comments

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5 Ways Email Virtual Assistants Elevate Customer Shopping Experience | by Enterprise Bot | Sep, 2021

Have you witnessed the rapid growth of digital shopping assistants post-pandemic, across voice, email, or chat?No doubt, email is till date one of the most popular channels for customer service. Though new digital channels have emerged, more than 60% of customers still prefer utilizing emails and webforms to get in touch with enterprises. It is anticipated that email use will rise by 2 to 3% every year through 2023.There’s no ambiguity that COVID-19 has changed buyer conduct and brought about many difficulties for retailers. Most consumers today look forward to online shopping for everything instead of visiting brick-and-mortar stores. As online retail and ecommerce sales are growing by leaps and bounds, how do you keep up with the high influx of customer emails?As indicated by a 2019 revi...

5 Most loved Slack bots On Product Hunt | by Pawan Kumar | Sep, 2021

30Sep

By Pawan KumarNo Comments

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5 Most loved Slack bots On Product Hunt | by Pawan Kumar | Sep, 2021

You can do a lot with Slack tool — from tracking your customers, to keeping tabs on company finances at a glance, to getting a daily digest of top news from around the web.In this article, you’ll find 5 of the Product Hunt community’s most loved Slack apps. We believe these apps will help you in your growth.With EngageWith, build a stronger, healthier & happier team. Recognize your peers on your channels right inside Slack & Microsoft Teams.Make candid appreciation a part of the way you work, celebrate wins big or small and set up customizable rewards.Play fun games together with your team in real-time inside Slack & MS Teams! Trivia is the new way to connect with your team while playing exciting quizzes and games. Get summarised results at the end of every game.1. How Conversa...

Why are Product Managers obsessed with CX platforms in 2021? | by Haptik | Sep, 2021

29Sep

By HaptikNo Comments

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Why are Product Managers obsessed with CX platforms in 2021? | by Haptik | Sep, 2021

The most critical skill identified in top-performing product managers is their obsession with customers and their customer experience. In a single day, a product manager makes multiple decisions keeping their customers in mind, and some of these questions might look like -What are the problems their customer is facing today? How to solve it? What is the best possible path to experience the solution? Can it be made shorter or optimized? Can they increase customer satisfaction while providing the solution? And lots more.Their innate ability to understand customers’ pain points and build experiences to solve such problems often becomes the bread & butter for most businesses. Thus in today’s world, a Product Manager’s responsibility is not only about building features but also creating the...

What is User Interface (UI) Design | by WAVE OF IMAGINATION | Sep, 2021

28Sep

By WAVE OF IMAGINATIONNo Comments

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What is User Interface (UI) Design | by WAVE OF IMAGINATION | Sep, 2021

What is User Interface Design (UI) and why is it important?User interface (UI) design defines how an individual user interacts with a digital information system. it is essentially a series of visual elements that a user uses to interact with the digital device. The goal of any UI design is to make the users interaction with the device and the interface as smooth as possible.What are the most important skills for UI designer?1 Visual and non-visual CommunicationDesigner should be able to explain the goal of given product, If the initial plan fails designer should also be able to provide an alternative.1. How Conversational AI can Automate Customer Service2. Automated vs Live Chats: What will the Future of Customer Service Look Like?3. Chatbots As Medical Assistants In COVID-19 Pandemic4. Ch...

Multimodal Conversation Design Tutorial (Part 2): Best Practices, Use Cases and Future Outlook | by Master Of Code Global | Sep, 2021

27Sep

By Master Of Code GlobalNo Comments

Multimodal Conversation Design Tutorial (Part 2): Best Practices, Use Cases and Future Outlook | by Master Of Code Global | Sep, 2021

Welcome to part 2 of our tutorial on multimodal conversation design. In part 1 we learned about the basics of multimodal design and its related inputs and outputs. Today we’ll dive into contextualized best practices, review a common use case and discuss what the future might hold for multimodal conversation design.Context in multimodal conversation design is essential. We can’t just think in chat, or just think in voice, or visuals alone. We have to think about how they complement each other and which one best serves the user in any given moment. Where is the user? What are they trying to accomplish? These should be the main considerations when working with multimodal design.Knowing where users are while they progress through different steps of their journey can reveal both pain points and...

3 Reasons Why WhatsApp is the Future of Commerce | by Haptik | Sep, 2021

25Sep

By HaptikNo Comments

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3 Reasons Why WhatsApp is the Future of Commerce | by Haptik | Sep, 2021

With 2 billion users and counting, WhatsApp is the world’s largest messaging platform. People across 180 countries use the app to communicate with their friends, families, and co-workers through swift and seamless messaging. And with the launch of the WhatsApp Business API in 2018, it has become a valuable customer engagement tool for brands — with over 5 million businesses using WhatsApp to engage and serve customers.As WhatsApp continues to expand the range of services it offers businesses, it is increasingly being seen not just as an engagement tool, but a platform to enable conversational commerce as well. This has given rise to the concept of ‘WhatsApp Commerce’ — offering and selling products and services to customers using WhatsApp as the primary channel.There are a number of factor...

AI Chatbot : Transforming Customer Experience in Southeast Asia | by Haptik | Sep, 2021

25Sep

By HaptikNo Comments

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AI Chatbot : Transforming Customer Experience in Southeast Asia | by Haptik | Sep, 2021

In a digitally transforming era like 2021, artificial intelligence (AI) has become increasingly capable of driving customer experience across various business functions, making human tasks not only easier but also more efficient and cost-effective. After the rising need for virtual support post-pandemic, AI-driven virtual assistants and chatbots had to become more powerful with advanced NLP engines, automated diagnosis systems, and machine learning algorithms.As a result, AI chatbots nowadays play a significant role in assisting customers virtually across different industries while improving CX for businesses. Not only in developed nations like the US, UK, and Europe, AI Chatbots have become the buzzword in Southeast Asian countries too. Leading brands in Singapore, Malaysia, Indonesia, an...

Customer Success Metrics You Need to Track in 2021 | by Parth Bari | Sep, 2021

12Sep

By Parth BariNo Comments

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Customer Success Metrics You Need to Track in 2021 | by Parth Bari | Sep, 2021

Source: Customer Success Metrics You Need to Track in 2021 — Blog Banner (canva.com)Customer success is the measure of how much your product offers value. Take an example of a SaaS software company that builds custom software for a logistics firm. The number of successful delivery orders fulfilled will be an indicator of the success of the software company.According to a survey, 93% of respondents believe that customer intelligence is the secret to customer success, while 70% of site data capture challenges to be massive. So, you need a reliable analytical solution for all your customer intelligence needs.Since the pandemic impacted the world economy, businesses are trying to offer resilience to economic downslide. However, there is no denying the fact that customer success can be critical...

6 Tips on how to prepare for the first phase of chatbot deployment | by Actionbot | Sep, 2021

11Sep

By ActionbotNo Comments

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6 Tips on how to prepare for the first phase of chatbot deployment | by Actionbot | Sep, 2021

Are you excited by the idea of having a virtual assistant on your website or social media profile, but you are unsure of how to start your journey? We feel you! Creating a chatbot that acts as the face of your company is a challenge, requiring thorough analysis and preparation. And to top it all off, your first attempt, if unpleasant, may effectively discourage you from investing in AI-powered technologies.We have prepared a short guide that proved valuable throughout our experience to ensure that you take all necessary steps into account.1. Analyse your existing touchpointsIt is crucial to build upon the experience you already gained through your communication channels. Scrutinise your social media conversations, pay attention to the types of questions customers ask and how they formulate...

Understanding the Intent in NLU. in NLU and Dialogue methodology | by Raphael Pinto | Sep, 2021

10Sep

By Raphael PintoNo Comments

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Understanding the Intent in NLU. in NLU and Dialogue methodology | by Raphael Pinto | Sep, 2021

in NLU and Dialogue methodologyFirstly... What history is this “NLU and Dialogue methodology”? This post is a continuation of Understanding chatbots solutions in the market. For not to be without understanding, read it before(I recommend!!).Then let’s go… Like I already defined in another story the intent is the objective of the user when he expressed a sentence.For example, considers that we are in a banking context:User: What is my account balance?In this case, we can understand that the user’s desire is to know the amount of money has in your banking account. That is intent. And the output can be:INTENT: ACCOUNT_BALANCE (98%)The user could have expressed for many different modes to ask your account balance. In this methodology, the NLU must comprehend his interactions and choose the int...

7 Benefits of Adding Live Chat Software to Your Website | by Vibhu Dhariwal | Sep, 2021

9Sep

By Vibhu DhariwalNo Comments

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7 Benefits of Adding Live Chat Software to Your Website | by Vibhu Dhariwal | Sep, 2021

Since the majority of transactions are done online now, more and more businesses have digitized their process to reach more customers.A simple google search will get you infinite results for your query. So, customers have plenty of options to choose from. The key to retaining more prospects on your website is excellent customer service.In this digital era, you can win only if you are proactive and able to solve your visitor’s queries quickly. You must have seen a small pop-up box, usually on the bottom right, which connects you to the available customer care executive. That’s live chat software; it helps you connect with your visitors and customers in real-time. It is considered one of the best growth hacking strategies, especially for eCommerce sites.Do you know that the average response ...

Top 9 Features You Need In Your Live Chat Software | by WotNot | Sep, 2021

9Sep

By WotNotNo Comments

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Top 9 Features You Need In Your Live Chat Software | by WotNot | Sep, 2021

In today’s technologically advanced business landscape, companies can offer customers many services via various channels. However, with a customer satisfaction rate of above 85%, live chat channels are becoming the most compelling place to start.That’s simply because live chat allows your business to engage with website visitors and customers in real-time. This helps you increase customer satisfaction, win their loyalty, and thus boost your revenues.To make it even more powerful and drive the most value, your live chat software should offer specific features. Some of these are discussed in the next section.1. Seamless Chat Routing to TeamsTo develop a positive client-centric relationship, your customers need to have the right people to answer their questions.The team routing feature helps ...

Dialogflow? It’s Easy If You Do It Smart | by Team Quickwork | Sep, 2021

8Sep

By Team QuickworkNo Comments

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Dialogflow? It’s Easy If You Do It Smart | by Team Quickwork | Sep, 2021

Team QuickworkFollowSep 8 · 2 min readDialogflow is a natural language processing platform, which can be used in various languages and platforms to build conversational applications and experiences for clients of one company.According to Wikipedia: Dialogflow is a Google-owned developer of human-computer interaction technologies (formerly Api.ai, Speaktoit) based on conversations in natural languages.The AI platform for Google Dialogflow includes the following companies: KLM Royal Dutch Airlines, a Netherlands-based Aerospace and Defense organization with 34,872 staff, with revenues of $10.34 billion, Domino’s Pizza, Inc.DialogFlow is a straightforward platform with minimal coding efforts to create rapid chatbots. It can quickly process errors in natural languages and integrate them with v...

What is User Experience (UX) Design | by WAVE OF IMAGINATION | Sep, 2021

8Sep

By WAVE OF IMAGINATIONNo Comments

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What is User Experience (UX) Design | by WAVE OF IMAGINATION | Sep, 2021

What is UX design and why is it importantUser experience (UX) design is the process design use to create products that provide meaningful and relevant experiences to users.So, during this process user experience is important because it tries to fulfill the user’s needs. It aims to provide positive experiences that keep a user loyal to the product or brand.What are the most important skills in a UX designerUX researchmany of the decisions UXers make are not just plucked from air but are deep thought out, studied and researched.1. How Conversational AI can Automate Customer Service2. Automated vs Live Chats: What will the Future of Customer Service Look Like?3. Chatbots As Medical Assistants In COVID-19 Pandemic4. Chatbot Vs. Intelligent Virtual Assistant — What’s the difference & Why Ca...

How can you use WhatsApp for customer service? [Tips + best practices] | by Engati | Sep, 2021

5Sep

By EngatiNo Comments

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How can you use WhatsApp for customer service? [Tips + best practices] | by Engati | Sep, 2021

Globally, there are about 3 million companies that use WhatsApp business to reach and engage their customers. 84% of SMBs believe that WhatsApp is a very effective way for them to communicate with their customers.Wondering why so many companies are going all out to serve their customers over WhatsApp? Want to know how you could scale up WhatsApp customer support?We’re answering all your questions in this article.‍WhatsApp has 2 billion active users in 180 countries. It’s almost certain that your customers are using WhatsApp on a regular basis. To make it even better, 70% of WhatsApp users check the app daily.And guess what, providing customer support over WhatsApp reduces customer effort by eliminating the need for them to always visit your website, write an email, or even get on a ...

Top 10 Chatbot Tools for SaaS in 2021 | by eSparkBiz | Sep, 2021

5Sep

By eSparkBizNo Comments

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Top 10 Chatbot Tools for SaaS in 2021 | by eSparkBiz | Sep, 2021

People nowadays do not have enough time to wait too long for you or your representative to resolve their issues related to your business. There are millions of brands out there that can attract your customers if you cannot connect with them.By considering such concerns, businesses in different sectors, including lifestyles, healthcare, and eCommerce, use AI’s innovative technology, which we call Chatbots.Like its name, Chatbots are the bots that work as representatives in your absence to deal with your clients or potential customers. Chatbots are capable of having human-like conversations from initial to final discussion with the prospect.Chatbots were only used on websites in the early days, but now it is also available for social media channels and online messaging platforms. So, even if...