Friday, March 5Digital Marketing Journals

chatbot-consultant

Conversational AI Chatbots Are Transforming Businesses | The ChatC Group | by Stephanie Vautour | Dec, 2020
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Conversational AI Chatbots Are Transforming Businesses | The ChatC Group | by Stephanie Vautour | Dec, 2020

Conversational Artificial Intelligence (AI) is the technology behind the automated messaging of speech-enabled applications that offer human-like interactions. In other words, conversational AI can communicate like a human being. The tech recognizes speech and text, is able to identify multiple languages and responds in a way that mimics human conversation.Communication is important in any business, whether it’s between employees or from the business to a customer. Within each of these touchpoints is an opportunity for increased efficiency and a better understanding of what’s working and what isn’t in your business. You see, we’ve reached a place machines are able to understand the human intent behind chat messages and produce human language to respond.Conversational AI is drastically c...