Friday, May 1Digital Marketing Journals

Tag: WhatsApp

WhatsApp Chatbots for eCommerce: 8 Real-Life Use Cases
20May By Master Of Code GlobalNo Comments
ai, ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, robot chat, Whatsapp, whatsapp-chatbot

WhatsApp Chatbots for eCommerce: 8 Real-Life Use Cases

WhatsApp has billions of users worldwide. It has emerged as a critical communication platform where brands must establish a strong presence. 39% of people prefer to use the app as a customer service channel. This is where the WhatsApp chatbot for eCommerce enters the picture. It is offering a revolution in the seamless client journey.Virtual agent technology has rapidly evolved. The rise of Generative and Conversational AI contributed to it. These advancements empower chatbots to understand natural language, learn from interactions, and provide increasingly human-like client support and sales assistance. eCommerce businesses are leading the charge in bot adoption nowadays. Let’s dive into the ways WhatsApp bots can unlock a new level of user engagement and satisfaction.A WhatsApp chatbot f...
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WhatsApp Launches New ‘Security Hub’ to Highlight User Control Options
2Jun By Andrew HutchinsonNo Comments
Social Marketing Strategies, social media, social media marketing

WhatsApp Launches New ‘Security Hub’ to Highlight User Control Options

WhatsApp has launched a new Security Hub mini-site, which provides a complete overview of the various safety and security tools available in the app, to help you manage your WhatsApp experience. The security hub includes an overview of WhatsApp’s default safety elements, along with its various user control options to enhance your messaging security. There are also tips on how to avoid spammers and scammers, and unwanted attention, as well as links to the platform’s various usage policies. WhatsApp is known and trusted for its enhanced security measures, which ensure that your private chats remain that way, and it’s continually working to improve its tools on this front. The WhatsApp team also continues to oppose legislation that seeks to access user chats via back doors, or other mean...
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Introducing WhatsApp Business: What You Should Know | by Maruti Techlabs | Apr, 2023
26May By Maruti TechlabsNo Comments
best chatbot, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, robot chat

Introducing WhatsApp Business: What You Should Know | by Maruti Techlabs | Apr, 2023

“In some countries, WhatsApp is like oxygen.” — Jan Koum.And WhatsApp chatbots have become no less than oxygen for businesses, big and small alike. Let us explore the what and how of WhatsApp Business, the benefits of WhatsApp chatbot, and why your business should be on the most popular messaging app.With over 1.5 billion monthly active users spread across 180 countries, WhatsApp has emerged as the global leader in messaging. Even though it initially started as a platform for users to connect with friends and family, a section has slowly evolved into a potential medium for businesses to engage with clients.The rise of Facebook Messenger and chatbots for facilitating business-customer interactions birthed the idea of WhatsApp Business API and WhatsApp Business application. WhatsApp Business...
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How ChatGPT and WhatsApp bot integration can Enhance Customer Engagement | by Parth Bari | May, 2023
11May By Parth BariNo Comments
ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, chatgpt, conversation with ai, creating chatbots, customer-engagement, facebook bot, facebook chatbot, facebook messenger bot, integration, robot chat, Whatsapp, whatsapp-bot

How ChatGPT and WhatsApp bot integration can Enhance Customer Engagement | by Parth Bari | May, 2023

The combination of ChatGPT, an AI-powered conversational platform utilizing machine learning and natural language processing, and WhatsApp, a widely-used messaging app with over 2 billion active users globally, has resulted in an innovative solution for customer support. By integrating ChatGPT with WhatsApp Bot, businesses can offer automated customer service through the messaging app. This integration enables businesses to provide personalized and rapid customer support around the clock, resulting in enhanced customer engagement and satisfaction.In today’s digital age, customer engagement is critical to business success. Customer engagement refers to the interactions and experiences that customers have with a business or brand, including customer service, marketing, and sales. A strong cu...
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Build an Automated, AI-Powered WhatsApp Chatbot with ChatGPT using Flask | by Pragnakalp Techlabs | Jan, 2023
1Feb By Pragnakalp TechlabsNo Comments
ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbots, chatgpt, conversation with ai, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, nlp, openai, robot chat, Whatsapp

Build an Automated, AI-Powered WhatsApp Chatbot with ChatGPT using Flask | by Pragnakalp Techlabs | Jan, 2023

We all agree to a point that by now we not only have heard about ChatGPT but also got a hands-on experience with it and we Loved it! For those who haven’t got a chance to get in touch with ChatGPT here is a brief introduction: ChatGPT is a large language model trained by OpenAI, and it was designed to assist users by generating human-like text based on the given prompt. It can help with a wide range of tasks, such as answering questions, providing information, and engaging in conversations on a variety of topics.On top of that ChatGPT has left us dumbstruck by generating incredible answers to almost anything, you throw a question and it will provide you with the correct answer that we were finding hard to write.At Pragnakalp we believe in making things user-friendly, since ChatGPT is somet...
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WhatsApp Lead Generation: Use Chatbots to Generate Lead | by Devashish Datt Mamgain | Nov, 2022
15Nov By Devashish Datt MamgainNo Comments
ai-chatbot-development, best chatbot, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbots, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, google chat bots, instagram chatbot, robot chat, Whatsapp

WhatsApp Lead Generation: Use Chatbots to Generate Lead | by Devashish Datt Mamgain | Nov, 2022

WhatsApp has come far from its usual avatar of being an instant messenger. From mom-and-pop businesses to large-scale enterprises, almost everyone has started integrating WhatsApp chatbots into their customer service channels. However, WhatsApp does offer capabilities that can serve in lead generation as well.There are four traits that make WhatsApp ideal for lead generation:Familiarity — The world knows WhatsApp is the primary tool for real-time messaging. With five billion+ downloads, it is one of the most downloaded and widely used apps in the world. WhatsApp needs no introduction and hence is an excellent platform for lead generation.Friendliness — You don’t need special training or introduction to become familiar with the WhatsApp chat interface. The intent of the design is to make re...
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WhatsApp For Business API 2022 — Complete Guide (Chapiter II) | by Hamza Barbouch
10Oct By Hamza BarbouchNo Comments
best chatbot, chatbot, chatbot app, chatbot online, chatbot website, chatbots, creating chatbots, java, jhipster, robot chat, twilio, whatsapp-business

WhatsApp For Business API 2022 — Complete Guide (Chapiter II) | by Hamza Barbouch

Everything you need to know about WhatsApp chatbots in one place.WhatsApp For Business Guide — Chapiter 2In this tutorial, we will use Twilio as our main provider for this use-case.The biggest advantage using Twilio is the ability to perform tests using their shared WhatsApp For Business phone number. Once we create our account we will be able to join a channel and start messaging the chatbot.Create your first Twilio account https://www.twilio.com/try-twilioStep 1 : account creation page in Twilio2. Go the console page and click on Create New AccountStep 2 : Create new account3. Let’s give a name to our account, I used : “Medium Bot Test”Step 3 : name your project4. Verify your email or phone number in order to continue the processStep 4 : verify your identity5. Answer these questions and ...
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WhatsApp Business — 10 Features You Cannot Ignore in 2022 | by Devashish Datt Mamgain | Sep, 2022
12Sep By Devashish Datt MamgainNo Comments
ai-chatbot, best chatbot, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbots, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, google chat bots, instagram chatbot, robot chat, Whatsapp, whatsapp-business

WhatsApp Business — 10 Features You Cannot Ignore in 2022 | by Devashish Datt Mamgain | Sep, 2022

WhatsApp is a messaging constant for over two billion people today. It’s quick, convenient, and well-multifaceted since it’s no longer limited to personal use. WhatsApp Business has only made things better and amazingly beneficial for about 50 million businesses globally. Launched in 2018, the platform has evolved and introduced several excellent features that make customer interaction a breeze for companies.Let’s spot our top 10 WhatsApp Business features that will amp up your customer interaction on a larger and more powerful scale.WhatsApp offers WhatsApp Business as a platform for business communications. It offers various features of the standard WhatsApp app and has an array of functions catering to business purposes.The WhatsApp Business app is available on the App Store or Google P...
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WhatsApp Lead Generation: Use Chatbots to Generate Lead | by Devashish Datt Mamgain | Aug, 2022
22Aug By Devashish Datt MamgainNo Comments
ai-chatbot, best chatbot, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, google chat bots, instagram chatbot, kommunicate, lead-generation, robot chat, whatsapp-chatbot

WhatsApp Lead Generation: Use Chatbots to Generate Lead | by Devashish Datt Mamgain | Aug, 2022

WhatsApp has come far from its usual avatar of being an instant messenger. From mom-and-pop businesses to large-scale enterprises, almost everyone has started integrating WhatsApp chatbots into their customer service channels. However, WhatsApp does offer capabilities that can serve in lead generation as well.There are four traits that make WhatsApp ideal for lead generation:Familiarity — The world knows WhatsApp is the primary tool for real-time messaging. With five billion+ downloads, it is one of the most downloaded and widely used apps in the world. WhatsApp needs no introduction and hence is an excellent platform for lead generation.Friendliness — You don’t need special training or introduction to become familiar with the WhatsApp chat interface. The intent of the design is to make re...
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WhatsApp Commerce for Insurance: Key Takeaways From Our Webinar | by Haptik
6Jul By HaptikNo Comments
ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots-for-business, conversation with ai, conversational-ai, creating chatbots, robot chat, virtual-assistant, whatsapp-chatbot, whatsapp-commerce

WhatsApp Commerce for Insurance: Key Takeaways From Our Webinar | by Haptik

With WhatsApp expanding its capabilities and scope, it is evolving as a platform for conversational commerce, giving rise to the concept of WhatsApp commerce — offering and selling products and services to customers using WhatsApp as the primary channel. This development poses a massive opportunity for Insurance brands to leverage. Now, they can simplify the complex process of buying, renewing, or claiming policies by having simple conversations with their customers on their preferred communication channel.We spoke to Sushant Khairnar (Head-Digital Transformation, Kotak Life) and Swati Mishra (Strategic Partnerships, WhatsApp) to understand how Insurance brands can reap the benefits of WhatsApp commerce.You can watch the complete on-demand webinar here or continue to read a summary of the ...
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Create WhatsApp Bot with Twilio Using Python Tutorial with Examples | by Pragnakalp Techlabs
21Jun By Pragnakalp TechlabsNo Comments
ai bot, ai chat, ai chatbot, best chatbot, bots, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, discord chat bot, how-to, nlp, python, robot chat

Create WhatsApp Bot with Twilio Using Python Tutorial with Examples | by Pragnakalp Techlabs

WhatsApp is unarguably the most popular messaging app which helps people to connect across the globe. It is absolutely fair to say WhatsApp is becoming an integral part of our life. The Platform has more than two billion monthly active users. With this much potential user base, any business cannot afford to ignore WhatsApp. We all are experiencing how beautifully businesses are leveraging platforms to engage with their customers.Furthermore, many businesses are using a WhatsApp Chatbot to automate various business operations to provide a better experience to users. There are many platforms such as Twilio which allow businesses to integrate the chatbot on WhatsApp.In this tutorial, we will learn how to connect our WhatsApp account with Twilio sandbox and further how we can send different re...
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10Jun By Devashish Datt MamgainNo Comments
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SMS Vs Whatsapp — SMS is dying, WhatsApp is taking over

SMS Vs Whatsapp — SMS is dying, WhatsApp is taking overLast Updated on May 13, 2022It took almost a century for voice communication to upgrade to text messaging. It took hardly a decade for instant messaging to trump text messaging a.k.a SMS and become the primary mode of communication.Think about it. Who sends an SMS any more than service providers sending one-time-passwords or the customary birthday wishes. SMS has taken a step back as a communication channel is an understatement. They merely exist as a backup plan when instant messaging is not available, which enjoys a staggering 99.99% uptime.Why is WhatsApp winning over SMS?Every now and then a new-age technology comes around and topples the pole position that its predecessor has been occupying. In telecommunication, it is WhatsApp de...
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8Jun By HaptikNo Comments
ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, robot chat, Whatsapp, whatsapp-business, whatsapp-business-api, whatsapp-chatbot

Best WhatsApp Message Templates to use in 2022

Businesses have been quick to jump on the WhatsApp Business API bandwagon since the company’s Business API launch. And rightly so, who would want to miss an opportunity to connect with 2 billion active users and engage with them?That’s why today, WhatsApp Business API has become a powerful communication tool for businesses. It helps them create a superior Customer Experience and drive better Commerce & Customer Care opportunities. WhatsApp Message Templates are an important aspect while designing your WhatsApp chatbot journey.Download Report: How is WhatsApp Shaping Commerce?Initiating communication through WhatsApp may look challenging to many with the stringent messaging guidelines that brands need to adhere to. One of the guidelines’ critical aspects is the creation of the WhatsApp ...
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29Apr By Devashish Datt MamgainNo Comments
ai, ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbot-development, conversation with ai, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, robot chat, whatsapp-business, whatsapp-chatbot

How to Create a WhatsApp Bot in 3 easy steps

According to Statista, 3 billion people rely on phone-based messaging apps to connect and communicate with one another. Surveys also confirm that WhatsApp Leads The Global Smartphone Messenger Wars With 44 Percent Market Share ( 1mtb).Put these two statistics together and it is evident that WhatsApp as a business communication channel is going to reap dividends for businesses. Until recently, email, phone, website, live chat, and social media messengers have been the primary means of communicating with customers. The introduction of WhatsApp bots into the mix provides a simple, direct, and real-time means of communication.What is a WhatsApp Bot?A WhatsApp chatbot is an automated system that can converse with customers through WhatsApp. The WhatsApp number would be your business number. The...
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21Apr By WotNotNo Comments
ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, robot chat, Whatsapp, whatsapp-business, whatsapp-business-api, whatsapp-chatbot

What is WhatsApp Business API? How can it Help your Business?

We live in an era of “now,” where everything we want needs to be given immediately. From purchase to customer service, your customer is looking for real-time communication.According to a survey conducted by Salesforce, 80% of customers said that the company’s customer service is as important as the products/services they offer.When Salesforce conducted a similar survey, they realized that 80% of the buyers expect immediate communication. This survey showed that people expected the companies to respond on messenger apps within the hour.Even today, the statistics remain to be true. At least 79% of millennials want mobile responsive customer support, while 90% expect businesses to have some kind of online support.People don’t prefer waiting in long queues or holding on to their phones till a ...
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Reimagining the future of Commerce with WhatsApp | by Haptik
19Jan By HaptikNo Comments
ai bot, ai chat, ai chatbot, ai-chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, conversation with ai, conversational-ai, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, instagram chatbot, robot chat, shopping-chat-bot, whatsapp-chatbot, whatsapp-commerce

Reimagining the future of Commerce with WhatsApp | by Haptik

WhatsApp and Haptik have always believed in the power of messaging. Until now, WhatsApp was looked at as a customer service channel that can be used to resolve customer grievances.With recent developments, it is clear that WhatsApp wants to enable Commerce for millions of businesses. Big brands are taking Commerce to where their users are engaging the most — WhatsApp. This has led to deeper engagements in a plethora of commerce options available to a user today.WhatsApp commerce has been the engine behind the growth of many small and large-scale companies. WhatsApp chatbot has evolved into a full-blown channel that brands leverage to sell and transact with their customers, emerging as the most efficient channel to buy and sell digitally.WhatsApp commerce is designed in such a way that it d...
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Integrate IBM Watson with Whatsapp | by Devashish Datt Mamgain | Dec, 2021
16Dec By Devashish Datt MamgainNo Comments
ai, ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, google chat bots, ibm-watson, robot chat, Whatsapp

Integrate IBM Watson with Whatsapp | by Devashish Datt Mamgain | Dec, 2021

IBM Watson Assistant is a chatbot that employs artificial intelligence. It comprehends customers queries and responds quickly, consistently, and accurately across any application, device, or channel. And mainly Watson Assistant is a service that allows you to integrate conversational interfaces into any website or app.In this tutorial, I will show how to use Kommunicate to link a Watson Assistant chatbot to WhatsApp, extending its capabilities. Assuming you’re familiar with Watson Assistant and how it works. We’ll be concentrating solely on integrating the Watson chatbot with WhatsApp using Kommunicate. However, if this is your first time using Watson, you can get started here.To begin, you will require a platform that will assist you in integrating the chatbot and will provide the service...
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11 powerful ways how WhatsApp chatbots are helping in healthcare! | by Engati | Dec, 2021
4Dec By EngatiNo Comments
ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbot-healthcare, chatbots, conversation with ai, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, google chat bots, healthbots, healthcare-technology, robot chat, whatsapp-chatbot

11 powerful ways how WhatsApp chatbots are helping in healthcare! | by Engati | Dec, 2021

The healthcare industry has been under immense pressure over the past couple of years and needs to embrace digital transformation as much as possible to scale up and provide healthcare services in a better manner. So, how do they do that? How can the healthcare sector improve customer satisfaction? The answer, to a great extent, lies in reaching patients over the app they use 23 times a day and automating conversations right there. How do they do that? By deploying WhatsApp chatbots for healthcare.1. Assessing symptomsYour patients can chat with your healthcare chatbot on WhatsApp to self-report their symptoms and get a diagnosis. This is not intended to replace doctors or healthcare professionals in any way, rather, these bots are meant to supplement them and help them work more effective...
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How can WhatsApp automation help grow your business for $5 per day? | by Engati | Nov, 2021
15Nov By EngatiNo Comments
ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, robot chat, technology, whatsapp-automation, whatsapp-bot, whatsapp-business, whatsapp-chatbot

How can WhatsApp automation help grow your business for $5 per day? | by Engati | Nov, 2021

WhatsApp automation with EngatiPop Quiz, which company on the planet has the most number of customers? It’s everywhere. Yeah, that’s the Ad pitch/slogan for the company. Its Visa. With 302 million customers, it’s towering above the next largest one which is Apple iTunes with 225 million customers.Does business growth, revenue, and brand depend on the number of customers an organization has? Of course, it does. The more customers you reach the more robust is the moat you build for your business. So if your organization has to grow large and accumulate a lot of customers and build a moat that is impenetrable around your business, you need to start acquiring more customers.The top dollar every company spends on is customer acquisition. That’s because business survival, growth, stakeholder sat...
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6 Best WhatsApp Chatbots in India | by Haptik | Oct, 2021
12Nov By HaptikNo Comments
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6 Best WhatsApp Chatbots in India | by Haptik | Oct, 2021

WhatsApp is the new buzzword for digital conversations as the post-pandemic world gets more digital-savvy and contactless shopping emerges as the new trend.According to a Statista report, WhatsApp is the most popular messaging platform with more than 2 billion active users outranking Facebook Messenger at 1.3 billion and WeChat at 1.2 billion users. Not only this, it has become the world’s third-largest social networking platform after Facebook and YouTube.Given the popularity and demand of this new messaging channel, businesses too have started to turn their ships, the WhatsApp way. Also, recent innovations in artificial intelligence (AI) and machine learning (ML) make WhatsApp more profitable for businesses. AI-powered virtual assistants, also known as WhatsApp Bots have helped businesse...
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3 Reasons Why WhatsApp is the Future of Commerce | by Haptik | Sep, 2021
25Sep By HaptikNo Comments
ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbots, conversation with ai, conversational-ai, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, robot chat, Whatsapp

3 Reasons Why WhatsApp is the Future of Commerce | by Haptik | Sep, 2021

With 2 billion users and counting, WhatsApp is the world’s largest messaging platform. People across 180 countries use the app to communicate with their friends, families, and co-workers through swift and seamless messaging. And with the launch of the WhatsApp Business API in 2018, it has become a valuable customer engagement tool for brands — with over 5 million businesses using WhatsApp to engage and serve customers.As WhatsApp continues to expand the range of services it offers businesses, it is increasingly being seen not just as an engagement tool, but a platform to enable conversational commerce as well. This has given rise to the concept of ‘WhatsApp Commerce’ — offering and selling products and services to customers using WhatsApp as the primary channel.There are a number of factor...
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How can you use WhatsApp for customer service? [Tips + best practices] | by Engati | Sep, 2021
5Sep By EngatiNo Comments
ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, customer-experience, google chat bots, robot chat, technology, Whatsapp, whatsapp-chatbot

How can you use WhatsApp for customer service? [Tips + best practices] | by Engati | Sep, 2021

Globally, there are about 3 million companies that use WhatsApp business to reach and engage their customers. 84% of SMBs believe that WhatsApp is a very effective way for them to communicate with their customers.Wondering why so many companies are going all out to serve their customers over WhatsApp? Want to know how you could scale up WhatsApp customer support?We’re answering all your questions in this article.‍WhatsApp has 2 billion active users in 180 countries. It’s almost certain that your customers are using WhatsApp on a regular basis. To make it even better, 70% of WhatsApp users check the app daily.And guess what, providing customer support over WhatsApp reduces customer effort by eliminating the need for them to always visit your website, write an email, or even get on a ...
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What are WhatsApp message templates and how can you use them? | by Engati | Jul, 2021
24Jul By EngatiNo Comments
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What are WhatsApp message templates and how can you use them? | by Engati | Jul, 2021

While using a WhatsApp Business Number, there are two kinds of messages that you can use. If the customers you wish to message have interacted with your business number within the last 24 hours, you can send them session messages.But, if those customers have not interacted with your WhatsApp Business number within the last 24 hours, you would need to send message templates to them.‍If you need to reach customers who have not interacted with your WhatsApp Business Number within the last 24 hours, message templates are exactly what you need. WhatsApp message templates are message formats pre-approved by WhatsApp and can be sent to customers who are not within the 24-hour window of having interacted with your business number.You can leverage message templates to push out notifications,...
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WhatsApp Adds Option to Speed Up Voice Message Playback
6Jun By Andrew HutchinsonNo Comments
facebook, facebook marketing, Social Marketing Strategies, social media, social media marketing

WhatsApp Adds Option to Speed Up Voice Message Playback

Here's a quick one, which could come in handy for those who communicate via voice messages - and in particular, long voice messages. Today, WhatsApp has added new variable playback speed control options for audio replies. It's pretty straightforward - now, when you get a voice message, you can play it regular 1x speed, or you lean slightly more towards Chipmunk-style voices by cranking the playback to 1.5x, or even 2.0x regular speed. Which, as many have noted, alternative messaging app Telegram has actually enabled its users to do since 2018.  Telegram, and another messaging app, Signal, have both gained traction over the past few months due to WhatsApp's controversial privacy policy update, which will enable it to share some data from user transactions with businesses in WhatsApp acros...
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Create WhatsApp Chatbot. Since you’re here, it means that you… | by Engati | May, 2021
30May By EngatiNo Comments
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Create WhatsApp Chatbot. Since you’re here, it means that you… | by Engati | May, 2021

Since you’re here, it means that you have understood that you need to engage your customers over the channel they are most comfortable using. Kudos to you!You know that your customers are rather active over WhatsApp. Now, you have two questions on your mind.Can you engage customers over WhatsApp manually, or do you need a chatbot?How do you create a chatbot on WhatsApp?Well, we’ve got all the answers you are looking for.We’re going to help you decide whether you need a WhatsApp chatbot, then show you exactly how to build a bot, and walk you through all the steps involved in deploying it on WhatsApp.Grab on to your seats. We’re getting started!If you have a very small clientele, you might be able to survive by manually responding to each message. But as your business grows, that will become...
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Create a WhatsApp Bot in 3 easy steps | by Devashish Datt Mamgain
25May By Devashish Datt MamgainNo Comments
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Create a WhatsApp Bot in 3 easy steps | by Devashish Datt Mamgain

WhatsApp’s massive growth in popularity over the past few years has created many opportunities for businesses. Companies around the world are currently discovering the power of the WhatsApp Business app. It allows you to send notifications and messages using a WhatsApp chatbot, which is a great way to increase and personalize customer engagement.WhatsApp has become one of the most popular messaging applications globally, with over 1.5 billion users, and the latest launches of Company Profiles and Business Accounts open up a new room for companies to connect with people all over the world.WhatsApp chatbot is a software program running on the encrypted WhatsApp platform. WhatsApp Bot is simply an automated chat system connected to a WhatsApp phone number linked to your business.Companies can...
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My Experience Building a WhatsApp Chat Bot for a Nigerian Company | by Jerry Udensi | May, 2021
18May By Jerry UdensiNo Comments
ai, ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, nigeria, robot chat

My Experience Building a WhatsApp Chat Bot for a Nigerian Company | by Jerry Udensi | May, 2021

Summary.Short introduction: I’m Jerry Udensi, CTO of a Nigerian-Malaysian tech company: Lyshnia Limited. Prior to working full time with Lyshnia (a company I founded in 2013 with my elder brother), I worked in the AI industry in Malaysia and Singapore. I have built Natural Language AI systems for large corporations such as Allianz SE, and Insurance Technology for companies like Malaysia’s Insuradar Sdn.The reason for my short introduction is to show you my background in building AI powered systems. Natural Language Processing is a field I’ve actively been in for over 3 years now so you’d think building a Transactional Chat Bot that sells only 10 products shouldn’t be an issue for me right? Well you’d be right if the customers were people who read.In the paragraphs to follow, I will highlig...
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7 Personalized WhatsApp Templates To Keep Your Customers Happy | by interakt | Apr, 2021
30Apr By interaktNo Comments
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7 Personalized WhatsApp Templates To Keep Your Customers Happy | by interakt | Apr, 2021

In 2020, conversational marketing proved to be one of the most effective marketing approaches. While WhatsApp alone may not be able to generate the larger amount of direct sales for your E-Commerce business, it certainly has to be your go-to channel for establishing a community of loyal customers and enhancing your brand’s visibility. Whether it’s answering customer queries, offering support, alerting customers about new products, getting feedback and reviews, or so on and so forth — it is the perfect channel for all communication.Not too many blog posts ago, we told you how E-Commerce businesses can leverage WhatsApp API for their growth. In this article, we’re going to plunge further into how you can anchor your outgoing communication using WhatsApp Templates.If you’re looking for proven...
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How To Use WhatsApp Marketing Messages for Business in 2021
18Feb By Vince MagalineNo Comments
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How To Use WhatsApp Marketing Messages for Business in 2021

The desire to send WhatsApp marketing messages in bulk has been strong across the business world for years. WhatsApp, the SMS-based service, is by far the most used messaging app in the world. With over 2 billion monthly active users, more than 60 billion messages are sent through WhatsApp every single day. According to Nielsen’s Facebook Messaging Survey, 67% of mobile messaging app users said they expect to use chat more for communicating with businesses over the next two years. What’s more, 53% of respondents say they’re more likely to shop with a business they can message directly. Clearly, the opportunity to get your brand’s message in front of millions of potential customers on WhatsApp is enormous. However, even with the WhatsApp business app, the platform is still yet to be b...
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How to Automate Testing of Your WhatsApp Chatbot | by Florian Treml | Jan, 2021
7Feb By Florian TremlNo Comments
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How to Automate Testing of Your WhatsApp Chatbot | by Florian Treml | Jan, 2021

Botium delivers again — in this case, automated end-2-end testing of WhatsApp chatbots on real or virtual devices. For the first time it is now possible to have a full enterprise-level test strategy for WhatsApp chatbots.When it comes to testing WhatsApp chatbots up to now there have been mainly two approaches:Testing manually on a smartphoneTesting backend functionality with API TestingBoth approaches are valid and no enterprise-level test strategy should miss any of them. But there are two obvious flaws:Manual testing is not scalable to the extent that is required to guarantee constant high quality for production-level chatbotsBackend testing does not consider the end user experienceBotium fills this gap with a new connector for testing WhatsApp chatbots on real and virtual smartphone de...
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Build Twilio Autopilot Chatbot for SMS and Whatsapp using Python | by Pragnakalp Techlabs | Dec, 2020
29Dec By Pragnakalp TechlabsNo Comments
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Build Twilio Autopilot Chatbot for SMS and Whatsapp using Python | by Pragnakalp Techlabs | Dec, 2020

Autopilot is a conversational AI platform offered by Twilio to build, train, and deploy artificially intelligent chatbots, Conversational IVRs (voice-driven phone menus), and Alexa skills using natural language understanding and machine learning.This blog contains a step-by-step tutorial to create your first virtual assistant with Twilio Autopilot.1) You need to sign up for a Twilio account or sign into your existing account. You can sign up for a free Twilio trial account here.2) Install Flask, you can install it using the following command:pip install Flask3) Install ngrok.Once you have logged in to the Twilio, and if it’s your first time, you need to select few things including the programming language(select python), then it will take you to the Twilio console (i.e. dashboard), select ...
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How WhatsApp is Streamlining In-App Shopping
23Dec By Erica PerryNo Comments
e-commerce, facebook, facebook marketing, in-app shopping, instagram, Marketing, online shopping, Social Marketing Strategies, social media, social media marketing, Whatsapp

How WhatsApp is Streamlining In-App Shopping

December 9th, 2020 Marketing Erica Perry In May, Facebook Shops made its debut streamlining the process for businesses to set up a single online store for customers to access on both Facebook and Instagram. In order to best facilitate the new on-platform shopping experience, the platform has also expressed its interest leading the path for customers to message businesses from their shop listings, via its family of apps i...
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