Friday, May 1Digital Marketing Journals

testing

Best Crowd-Sourced Device Testing Platform-Qantily | by Paramjeet Singh | Nov, 2021
13Nov By Paramjeet SinghNo Comments
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Best Crowd-Sourced Device Testing Platform-Qantily | by Paramjeet Singh | Nov, 2021

Qantily is a product of Nexgen IoT Solutions. Nexgen was established in 2014, in Texas(US). It has come a long way since then with a presence in more than 5 countries and 150 employees. With specialization in OTT and Streaming media, Nexgen is behind some of the most successful OTT platforms globally.What are the most important factors that have to be considered while developing software or a product for a client? Its use-case? Versatility? The back-end code? There can be endless answers to this question.All these features and factors may go in vain if the product doesn’t turn out to be efficient and properly tested for multiple real-time test cases. Hence, it would be correct to say that testing a product is a very significant part of delivering the complete software to the client with no...
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OpenAI GPT-3 tricks and tips. All chatbot testers are dreaming of two… | by Attila Ujj | Jul, 2021
6Aug By Attila UjjNo Comments
ai, ai bot, ai chat, ai chatbot, best chatbot, botium, bots, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, robot chat, testing

OpenAI GPT-3 tricks and tips. All chatbot testers are dreaming of two… | by Attila Ujj | Jul, 2021

All chatbot testers are dreaming of two buttons. One for detecting all problems of a chatbot, and another one for fixing them all.With OpenAI we were able to add some nice features to Botium Box which are going in that direction.We are using Open AI to guess what can be the next message in conversationWe integrated a new, multilingual paraphraser which takes the risk while generating new alternatives.Here are some tips and usecases that we learned while developing those features.Documentation of OpenAI says that it is better to check spelling mistakes in text. But we can go on. Text has to be as strict as possible. Some samples:Avoid using enters. For example we can confuse OpenAI if we allow new line in the “human” section of a chat.Terminate the sentences with dots. (OpenAI will deal wit...
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Testing SMS Chatbots with Botium Box | by Attila Ujj | Mar, 2021
3Apr By Attila UjjNo Comments
best chatbot, botium, chatbot, chatbot app, chatbot online, chatbot website, chatbots, creating chatbots, robot chat, sms, testing

Testing SMS Chatbots with Botium Box | by Attila Ujj | Mar, 2021

Botium Box offers two methods to test an SMS Chatbot. It can act as a user sending SMS messages, or can interact with the API behind the chatbot. Sending SMS messages looks like an optimal choice because it covers all the stack, but it has a major drawback, the increased costs.For smaller systems sending SMS messages is usually a good decision. It is the all-purpose solution, and it is easier to setup.More complex chatbots can have more sophisticated configuration, API-testing all conversation branches, and SMS based testing for checking performance and availability of the full stack for example.Tip: If your API delivers NLP information like recognized intent and entity, then in case of API testing you can even use NLP Analytics in Botium Box (depending on license).There is no step-by-step...
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4 DO’s and 3 DON’Ts for Chatbot Testing Strategies | by Florian Treml | Feb, 2021
16Mar By Florian TremlNo Comments
automation, best chatbot, botium, chatbot, chatbot app, chatbot online, chatbot website, chatbots, creating chatbots, devops, robot chat, testing

4 DO’s and 3 DON’Ts for Chatbot Testing Strategies | by Florian Treml | Feb, 2021

A quick summary of 7 important DO’s and DON’Ts when designing a chatbot testing strategy. We are continuously seeing teams ignoring those actually rather simple rules.✅DO plan for iterationsIn german we say rome was not built in a day — same applies for your chatbot training data. A robust chatbot is built by multiple iterations, training and testing cycles and by ongoing monitoring and performance tuning: CODE, TEST, DEPLOY, REPEAT❌ DON’T underestimate the need for constant performance measurementWithout measuring performance with real user conversations, you will never know if your chatbot is really working for your users.✅DO apply the 80/20 rule for testing utterancesMost teams are tempted to use 100% of the available data for training. Do not do this. You won’t kno...
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How to test chatbots in Rasa framework? | by Joanna Trojak | Feb, 2021
23Feb By Joanna TrojakNo Comments
ai, ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbot-design, chatbots, conversation with ai, creating chatbots, rasa, robot chat, testing

How to test chatbots in Rasa framework? | by Joanna Trojak | Feb, 2021

Chatbots are the new apps. They are the new interface users can interact with to get a particular service. Much like in the case of mobile applications, user experience and quality should be the main goal for developers.The variety of tools is not so abundant like in case of web and mobile interfaces and many developers think that testing conversations are the most difficult types of testing around. The main problem is that conversations are messy. We cannot force the user’s to follow the designed happy path we have created.The majority of chatbot platforms do not provide all the necessary tools required to improve the quality of the conversation. For instance in DialogFlow we can assess the quality of intents, in respect of them failing or succeeding in the conversation but that’s it. We ...
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Security Threats and Security Testing for Chatbots | by Florian Treml
9Feb By Florian TremlNo Comments
ai bot, ai chat, ai chatbot, best chatbot, botium, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, robot chat, security, testing

Security Threats and Security Testing for Chatbots | by Florian Treml

This article is pointing out security threats and attack vectors of typical chatbot architectures — based on OWASP Top 10 and adversarial attacks.The well-known OWASP Top 10 is a list of top security threats for a web application. Most chatbots out there are available over a public web frontend, and as such all the OWASP security risks apply to those chatbot frontends as well. Out of these risks there are two especially important to defend against, as in contrary to the other risks, those two are nearly always a serious threat when talking about chatbots — XSS and SQL Injection.Recently another kind of security threat came up, specifically targeting NLP models — so-called “adversarial attacks”.A typical implementation of a chatbot frontend:There is a chat window with an input boxEverything...
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How to Automate Testing of Your WhatsApp Chatbot | by Florian Treml | Jan, 2021
7Feb By Florian TremlNo Comments
ai bot, ai chat, ai chatbot, best chatbot, botium, bots, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, google chat bots, robot chat, testing, Whatsapp

How to Automate Testing of Your WhatsApp Chatbot | by Florian Treml | Jan, 2021

Botium delivers again — in this case, automated end-2-end testing of WhatsApp chatbots on real or virtual devices. For the first time it is now possible to have a full enterprise-level test strategy for WhatsApp chatbots.When it comes to testing WhatsApp chatbots up to now there have been mainly two approaches:Testing manually on a smartphoneTesting backend functionality with API TestingBoth approaches are valid and no enterprise-level test strategy should miss any of them. But there are two obvious flaws:Manual testing is not scalable to the extent that is required to guarantee constant high quality for production-level chatbotsBackend testing does not consider the end user experienceBotium fills this gap with a new connector for testing WhatsApp chatbots on real and virtual smartphone de...
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