Sunday, May 16Digital Marketing Journals

Tag: AIpowered

How to reinforce IT service desk with AI-powered ITSM Chatbots
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How to reinforce IT service desk with AI-powered ITSM Chatbots

Artificial Intelligence is one technology that has disrupted the life and living of people across the globe. From the ride-sharing apps that you use to the voice assistants that take your command, AI is all around you. What’s fascinating is that the technology isn’t limited to the services offered to the customers but extends to everyday business operations.CIOs are actively investing in AI solutions to enhance and upgrade their infrastructure. Evidently, the technology finds its usage in a number of operations including workforce automation, task allocation, and interacting with customers. A few have this misconception that artificial intelligence would replace the manual workforce, leading to job cuts. However, that’s not true. The only purpose behind integrating AI tools and processe...
AI-powered Customer Service Solutions Are Driving Better experience in the face of COVID-19 | by Enterprise Bot
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AI-powered Customer Service Solutions Are Driving Better experience in the face of COVID-19 | by Enterprise Bot

Amid the ongoing Coronavirus pandemic and the demand for digital services reaching an all-time high, AI-powered Conversational Solutions are delivering promising results by improving user experience end-to-end with innovation.Amid this harrowing pandemic, businesses are facing a blizzard of calls, emails, and messages from concerned customers.And though teams continue to work remotely to address the inexorable requests, from the super exigent to the super..yes…usual, they can barely keep themselves immune to the anxiety and stress that follows.The stretched working hours are only making things more overwhelming. Besides the support reps, who are going out of their way to answer queries and offer people a semblance of clarity in this uncertainty, the customers themselves are, now more of...
AI-powered Virtual Assistant for Enterprises
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AI-powered Virtual Assistant for Enterprises

The change is inevitable, and it provides immense opportunity for developing new & innovative things.Now, most individuals and enterprises are shifting from a touch user interface to the new age of voice commands (Intelligent digital and virtual assistants).The time virtual assistants came into existence, they are mainly (virtual personal assistants) confined for personal use. With the rapid growth of the digital revolution, they made their way into the small scale to large scale enterprises.By 2025, every enterprise will use at least one form of AI-powered Virtual Assistant in their operations.An enormous number of organizations & individuals are addicted to using smart speakers and virtual assistants (Amazon Echo, Google Assistant, Google Home) after knowing its importance. It...