Conversation - Digital Marketing Journals Hong Kong

Conversation with Mirza Hassan, Creator of Tourfic and Ultimate Addons for CF7

27Mar

By MonsterPost EditorialNo Comments

building website, creating a website, google web designer, internet design, Interviews, web design, web design company, web designer, web page design, website builder, website design

Conversation with Mirza Hassan, Creator of Tourfic and Ultimate Addons for CF7

Mirza Hassan began as a freelancer, where his passion for WordPress and Shopify ignited his creativity. His dedication and expertise led him to Themefic, a platform for WordPress themes, and PSDtoWPService.com, a service that turns Photoshop designs into WordPress sites. Besides his technical prowess, Mirza has a unique perspective and dedication to his craft. As a comic book fan, he brings creativity and imagination to his projects, making them stand out. Being a notable contributor to Ultimate Addons for Contact Form 7, a plugin that enhances the functionality of the popular Contact Form 7 plugin, and Tourfic - Travel Booking Solution. Stay tuned as we explore Mirza Hassan's journey, his insights into WordPress and Shopify, and his creative process. Let's talk web development with Mirza ...

How to Automate and Monetize ONE Marketing Conversation to Create Strategic Chatbot Success, Even if FB Shuts You Down

22Sep

By Mary JohnsonNo Comments

best chatbot, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, robot chat

How to Automate and Monetize ONE Marketing Conversation to Create Strategic Chatbot Success, Even if FB Shuts You Down

We are all here, because we think conversational marketing and chatbots are amazing, right? I hope you agree with me when I say that it’s NOT the chatbot – the technical thing we build – that is amazing, but WHAT WE PUT IN IT – the conversation. And, if you agree with that, let’s go one step further, in order for what we put in the chatbot – the copy – to convert at a high level, we need to have a strong, successful strategy for the TRANSFORMATION of the other person in the conversation, not us and our business. You’ve heard this quote before, I’m sure… You will get all you want in life, if you help enough other people get what they want. Zig Zigler This is the essence of the success of chatbots through conversational marketing. Unfortunately, most chatbot conversations go something like t...

#526: How To Get Back Into Alignment When Burnout Comes Knocking: A Conversation With Mary Hyatt – Amy Porterfield

17Dec

By AmyNo Comments

burnout, facebook, facebook marketing, Mary Hyatt, mental health, mindset, podcast, Social Marketing Strategies, social media, social media marketing, soul alignment

#526: How To Get Back Into Alignment When Burnout Comes Knocking: A Conversation With Mary Hyatt – Amy Porterfield

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#514: An Honest (& Vulnerable) Conversation About Divorce, Break-Ups, & Transitions As An Entrepreneur (with Meghan Linsey and Patrice Washington) – Amy Porterfield

12Nov

By AmyNo Comments

breakups, divorce, end partnership, facebook, facebook marketing, marriage, mindset, podcast, relationships, Social Marketing Strategies, social media, social media marketing

#514: An Honest (& Vulnerable) Conversation About Divorce, Break-Ups, & Transitions As An Entrepreneur (with Meghan Linsey and Patrice Washington) – Amy Porterfield

Listen To My Latest Podcast Episode: #514: An Honest (& Vulnerable) Conversation About Divorce, Break-Ups, & Transitions As An Entrepreneur (with Meghan Linsey and Patrice Washington) Listen To My Latest Podcast Episode:#514: An Honest (& Vulnerable) Conversation About Divorce, Break-Ups, & Transitions As An Entrepreneur (with Meghan Linsey and Patrice Washington)

Three Secrets Behind Impactful Troubleshooting Chatbot Conversation Flows | by Master Of Code Global | Aug, 2022

10Aug

By Master Of Code GlobalNo Comments

ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbot-design, chatbots, conversation with ai, conversation-design, conversational-ai, conversational-ui, creating chatbots, robot chat

Three Secrets Behind Impactful Troubleshooting Chatbot Conversation Flows | by Master Of Code Global | Aug, 2022

At Master of Code, we talk a lot about Conversation Design, how to plan a conversation flow diagram and the importance of the flow and feel of a chatbot. Customer support, user or patient management, and answering customer questions are all great use cases that a conversational AI chatbot is perfect for. Another great chatbot application is one that can help frustrated customers solve issues and give back some time to agents: troubleshooting use cases.In a troubleshooting flow of a conversational solution, a bot’s main goal is to automate simple fixes to free up agents’ time for more complicated issues. The customer’s goal is to get their issue fixed without waiting for help.While it’s nice for a chatbot to be empathetic and conversational, it becomes more important to get each point or tr...

Conversation Design Discussion: Designing for voice agent | by Master Of Code Global | Jul, 2022

26Jul

By Master Of Code GlobalNo Comments

ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, conversation-design, conversational-ai, creating chatbots, robot chat, user-experience, voice-assistant

Conversation Design Discussion: Designing for voice agent | by Master Of Code Global | Jul, 2022

Welcome to part 2 of our Conversation Design discussion. In part 1 we learned about multimodal Conversational AI assistants: best use cases and their future. Today we’ll dive into voice assistants: how to build and test new customer experiences, collect feedback on it and make a decision to invest in Conversational AI solutions.Today, voice agents are commonly chatbots but with voice communication, so they help you with certain quick faqs and tasks, but if we look at that realm of the future it will be that multi-sensory multimodal experience. It’s not just about the modality, it’s about what other factors come into play, such as what we’ve seen from the Metaverse. With mixed reality where there’s so much opportunity, how do companies support that in the best way? Check out our Voice Assis...

Conversation Design Resource Guide | by Ayesha Saleem | Feb, 2022

1Mar

By Ayesha SaleemNo Comments

best chatbot, bots, chatbot, chatbot app, chatbot online, chatbot website, chatbots, conversation-design, creating chatbots, google chat bots, robot chat, ux, voice-assistant

Conversation Design Resource Guide | by Ayesha Saleem | Feb, 2022

Google’s Conversation Design ResourcesMy favorite place to start and one I refer back to constantly is Google’s Conversation Design Library. Their articles do a great job teaching how to incorporate well known UX practices into conversation design (see: The Rule of Three).Going hand in hand with Google’s Conversation Design Library are their docs which is a more actionable guide to best practices in the CxD space. Their docs outline their design process, conversational components and my personal favorite, a comprehensive style guide.Taken from Google’s Conversation Design Style GuideGoogle’s style guide provides clear examples of how to write for conversational systems with a “Do and “Don’t”.Their conversational components section addresses how to write commands, errors, apologies and more...

Alexa’s New conversation mode resists repeating the wake work | by Tapaan Chauhan | Dec, 2021

24Dec

By Tapaan ChauhanNo Comments

ai bot, ai chat, ai chatbot, amazon, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, google chat bots, robot chat, smart-home, speakers, technology

Alexa’s New conversation mode resists repeating the wake work | by Tapaan Chauhan | Dec, 2021

According to users, while conversing with Alexa, repeating the wake word again and again always feels so unnatural and robotic. So after looking over these issues Amazon has decided to bring up a new conversational mode to make the interaction more appealing and natural for users.Now with this new mode, Users of Amazon Echo 10 smart display don’t have to repeat the wake word again and again to make Alexa alive and Alexa will respond when asked.Conversation modeYou will be able to ask and activate Alexa more naturally when a user of Amazon Echo 10 smart display will ask directly to the voice assistant “Alexa, join the conversation”. To make sure about whether the conversation mode is activated or not just look at the screen and if it shows a solid blue border around the screen with a blue b...

Guide to How you can turn on and use Google Assistant Continued Conversation | by Tapaan Chauhan | Nov, 2021

10Nov

By Tapaan ChauhanNo Comments

ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, Google, google chat bots, guides-and-tutorials, how-to, robot chat, technology

Guide to How you can turn on and use Google Assistant Continued Conversation | by Tapaan Chauhan | Nov, 2021

Sometimes it feels so awkward to talk to Google assistant because of its weird robotic voice. But with the recent improvement with Google’s continued conversation feature things are getting better.With this new feature you don’t have to always command with ‘hey Google/ ok Google’ in every sentence. You can just now follow-up ask or command questions without mentioning ‘hey Google’. For instance, you can easily say “hey Google, set an alarm for tomorrow 7am” and add “also check my upcoming events too” this flow makes this communication more alive.However, it can’t get enabled automatically. You need to go through some simple steps to enable it. Let’s get straight to how you can enable Google assistant continued conversation.Install the Google assistant app and open it.In the top right side ...

Conversation Design: Ethics and Inclusivity in the Design Process | by Master Of Code Global | Sep, 2021

5Oct

By Master Of Code GlobalNo Comments

ai, ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, conversation-design, conversational-ai, conversational-ai-chatbot, creating chatbots, customer-experience, google chat bots, robot chat

Conversation Design: Ethics and Inclusivity in the Design Process | by Master Of Code Global | Sep, 2021

Ethics in conversation design refers to the consideration of moral principles when designing and developing AI experiences. This is a topic that is not often discussed as part of the design process, perhaps because it’s difficult to talk about, or maybe is often ignored. Conversational technologies can be influenced by the biases of their creators and it’s important to consider this to ensure our designs are inclusive and transparent.Technology made by humans is subject to the same risks and flaws as humans, and it’s naive to think that our social ills will disappear in the technology we create.— Tarah Knaresboro, Conversation DesignerSo what does that mean? Let’s look at 3 things to consider when designing for ethics and inclusivity:Conversation Design: 3 Things to Consider When Designing...

Multimodal Conversation Design Tutorial (Part 2): Best Practices, Use Cases and Future Outlook | by Master Of Code Global | Sep, 2021

27Sep

By Master Of Code GlobalNo Comments

Multimodal Conversation Design Tutorial (Part 2): Best Practices, Use Cases and Future Outlook | by Master Of Code Global | Sep, 2021

Welcome to part 2 of our tutorial on multimodal conversation design. In part 1 we learned about the basics of multimodal design and its related inputs and outputs. Today we’ll dive into contextualized best practices, review a common use case and discuss what the future might hold for multimodal conversation design.Context in multimodal conversation design is essential. We can’t just think in chat, or just think in voice, or visuals alone. We have to think about how they complement each other and which one best serves the user in any given moment. Where is the user? What are they trying to accomplish? These should be the main considerations when working with multimodal design.Knowing where users are while they progress through different steps of their journey can reveal both pain points and...

How to generate better utterances as a Conversation Designer

16Sep

By Caio CaladoNo Comments

ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, conversation with ai, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, Ideas, robot chat

How to generate better utterances as a Conversation Designer

Utterances are messages that can be interpreted by your natural language processing engine and can be used as training data. To design a great conversational experience, Conversation Designers can help the team to generate utterances that can improve the AI models – but this is not a one-person job and many other roles can help on this task.Getting familiar with utterances and the common termsIf you’re not familiar with these concepts, these are some of the most common terms that you may encounter in a conversational AI project:Utterances: examples of messages that can be sent by a userIntents: it’s a collection of utterances and it represents what a user is trying to accomplish or expressing in a conversation. Ex: greetings, asking for something, or specifying a locationEntities: these ar...

A quick guide on conversation management and how to build a chatbot? | by Mitusha Arya | Jun, 2021

11Jun

By Mitusha AryaNo Comments

ai, ai bot, ai chat, ai chatbot, best chatbot, bots, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbots, chatbots-for-business, conversation with ai, conversational-ai, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, google chat bots, instagram chatbot, robot chat

A quick guide on conversation management and how to build a chatbot? | by Mitusha Arya | Jun, 2021

Employee 1: Don’t you think we need a chatbot?Employee 2: Do we?Employee 1: Well, it’s trending and every other company has one.Employee 2: Is it really that important? Do we really have the budget and resources to manage it?If you have had this conversation with someone “You are not alone”The pressure to stand out and be relevant in today’s market is realAnd so is the “shiny object syndrome”Taking these decisions can get overwhelming and finalizing the tech stack is usually very hardBut we’ve got you!Let’s demystify everything Chatbot!First, let’s understand“Conversation + Management”The conversation is a talk between two people, just like I am talking to you…Yes, YOU!Management is organizing anything to achieve a goal; just like I have organized this article in sections to help you under...

How to Build a Great Conversation Design Portfolio | Hillary Black

2Jun

By Hillary BlackNo Comments

ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbot-design, chatbots, conversation with ai, conversation-design, conversational-ui, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, portfolio, robot chat

How to Build a Great Conversation Design Portfolio | Hillary Black

To help you get inspired for your own chatbot portfolio, conversation design experts Brielle Nickoloff, Co-Founder and Head of Product at Botmock and myself, Hillary Black, Co-Founder of Mav, Founder of Conversation Designer Jobs and Host of Conversation Designers Internet Club, reviewed four portfolios from a mix of professional and aspiring conversation designers. Each of these designers highlight their work in a slightly different way, so they are sure to give you several ideas for your own chatbot portfolio!Hopefully, these portfolio case studies will give you some inspiration as you develop a chatbot portfolio that showcases your skill and passion!The first thing that catches your eye when you land at Andrew’s website is the “Ask The Bruno” chatbot pop up that Andrew designed. The cha...

3Mar

By Mary JohnsonNo Comments

best chatbot, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, robot chat, Uncategorized

How to Automate and Monetize ONE Marketing Conversation to Create Strategic Chatbot Success, Even if FB Shuts You Down

Step-by-Step Guide for Chatbot Conversation Design

7Feb

By Virginia NusseyNo Comments

best chatbot, chatbot, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbots, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, google chat bots, instagram chatbot, robot chat

Step-by-Step Guide for Chatbot Conversation Design

So you’ve probably heard the news that you’re being replaced by a chatbot. Good! Now you have more time to do other important things, like chatbot conversation design. Why should you care? Obviously, chatbot marketing is a MASSIVE growth opportunity, with no signs of slowing down. Zuckerberg himself has said that messaging is the foundation of Facebook’s future. If Facebook’s Instagram, WhatsApp, and Messenger integration wasn’t a clue, you should be paying attention to chat messaging apps. What Is Conversational Design? Chatbot conversation design is a way to guide the chatbot interaction using anticipatory and suggestive questions and answers. The best practice for this is to use a chatbot with a live operator takeover option to supplement your chatbo...

UX Design Resources | Tools for Voice & Conversation Design | by Chelsea Case | Jan, 2021

28Jan

By Chelsea CaseNo Comments

ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, conversation with ai, conversational-ui, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, robot chat, ux, ux-design, ux-writing, voice-assistant

UX Design Resources | Tools for Voice & Conversation Design | by Chelsea Case | Jan, 2021

Voice User Experience and Conversational Design are two of the fields I have found especially interesting while learning about UX Design. They have often been described as the next frontier in user experience design and leave ample space for experimentation. Before talking about tools and tricks, let’s talk about how these two areas are different.Voice UI DesignVoice interface design uses speech recognition to allow users to engage with technology using voice commands. As the world becomes increasingly fast-paced and information-dense, voice technologies are challenging the dominance of the graphical user interface and can make the experience much smoother. (Definition via UXPin)Conversation DesignConversation Design is the process of designing a natural, two-way interaction between a user...