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4 Ways Conversational AI Can Help Your University | by Haptik | Jul, 2021

18Jul

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4 Ways Conversational AI Can Help Your University | by Haptik | Jul, 2021

Every year, nearly 20 million students enroll in universities across the United States. Given how important the choice of a college can be for a person’s academic and professional career, students understandably have a lotof questions about majors, eligibility, tuition, campus life, faculty, and more, while going through the process of selecting a university. And as universities compete to get on board students who are the right ‘fit’, it is important for them to not only provide the right answers to prospective students’ queries but also to effectively communicate precisely what they have to offer.Colleges invest a lot of time and resources in engaging with prospective students — with US universities spending billions of dollars annually on admissions. But the COVID-19 pandemic has thrown...

Natural Language Processing (NLP) Is Driving Intelligent Email Automation | Enterprise Bot | by Enterprise Bot | Dec, 2020

Email is the most preferred communication channel by consumers today while contacting a service provider. Only 35% of companies manage to send out real-time responses that meet customer expectations, 14% don’t respond to customer emails.- Source: Forrester ResearchCreating great customer experiences has become a top priority for businesses today. Due to the rapid shift in customer behavior, they now prefer going after brands delivering great personalized experiences over products and pricing. No matter how good your product is, if the customer email is sitting in a queue for days waiting for responses, it will backfire, causing higher customer churn.86% of buyers are willing to pay additional charges for receiving better customer service today. Per the Walker report 2020, CX will surpass p...

How to Fit Artificial Intelligence into Manufacturing | by Aurosikha Priyadarshini | Dec, 2020

Artificial Intelligence (AI) has been tainted with a lot of negative press since its conception. Many people in the workforce have started to question the motives for implementing AI in factories and other workplaces.However, there are responsible AI practices aimed at making the workplace a better place for employees. A prime example of this includes the applications of AI in manufacturing. Its implementation in this industry proves that the tech is only good as its user.What are some of those applications? Here is how to fit Artificial Intelligence into manufacturing responsibly:Using in AI-powered computer-aided design programsDuring the product development phase, there are a lot of designs being proposed for that particular project. When it’s time to choose the perfect design, there’s ...