Wednesday, May 19Digital Marketing Journals

Tag: Apr

How Can Chatbots Boost Your Company’s Digital Transformation | by Visor.ai | Apr, 2021
ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, digital-transformation, google chat bots, machine-learning, robot chat

How Can Chatbots Boost Your Company’s Digital Transformation | by Visor.ai | Apr, 2021

As the world becomes more digital, businesses must keep up with this evolution and adapt to new technologies. To do this, various industries need to invest in digital transformation. And one simple way to drive this transformation is through chatbots.Keep reading this article to learn more about digital transformation, how a chatbot can be a great tool to improve your services and increase your customers’ satisfaction and experience.Surely, you have heard of digital transformation.This concept is related to companies that want to reach further and stand out from the competition.The world is a place where communication and globalization are increasingly emphasized while at the same time making a certain topic known.Well, digital transformation, as the name might imply, is the adaptation ...
Preparing for Our Robot Masters: Exploring Weak and Strong AI | by Trust Onyekwere | Apr, 2021
ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, digital-transformation, futurism, google chat bots, robot chat, robots, technology

Preparing for Our Robot Masters: Exploring Weak and Strong AI | by Trust Onyekwere | Apr, 2021

The noise around Artificial intelligence (AI) causes a little bit of confusion, especially since so many companies, AI projects, and capabilities have exploded on the scene. Where do we start making sense of it all? Let’s start with a definition.AI is a sub-field of computer science aimed at the development of computers capable of doing things that are normally done by people — in particular, things associated with people acting intelligently.Computers and machines can tell the difference between a chair and a table, a cat and a dog and so can humans. This is made possible by AI.In this part of the series — Preparing for Our Robot Masters, we will explore the two types of AI and what you should know about them.For some AI researchers, developers and engineers, the goal is to build syste...
Knowledge bots. Earlier this year, I had a task to… | by Abhinav Ajmera | Apr, 2021
ai bot, ai chat, ai chatbot, best chatbot, bot-framework, botpress, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, data-science, facebook bot, facebook chatbot, facebook messenger bot, machine-learning, robot chat

Knowledge bots. Earlier this year, I had a task to… | by Abhinav Ajmera | Apr, 2021

Earlier this year, I had a task to create a knowledge bot for an enterprise level platform. The users were primarily the employees of the organization and intention was to use the knowledge bot to share the offering and usage of platform.There are quite a lot of frameworks in the market (each with its own pros and cons) hence it is very important that one selects the right framework depending upon the kind of bot that you are targeting to create. In case of creating the knowledge bots the typical requirements are –1. The main purpose of the knowledge bot is to provide the information about the offering via a guided chat. If the user wishes, he should be able to come out of the guided chat and ask adhoc questions about the offering and go back to the guided chat.2. The knowledge bot shou...
Less than 1 Month to Go. Save your Spot | by Stefan Kojouharov | Apr, 2021
ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbot-conference, chatbot-development, conversation with ai, conversational-ai, creating chatbots, google chat bots, nlp-certification, nlp-training, robot chat

Less than 1 Month to Go. Save your Spot | by Stefan Kojouharov | Apr, 2021

DAY 1: May 25th: Conference & LIVE Q&A with SpeakersOn Day 1 our Goal is to give you an overall understanding of the Bot Ecosystem, to discover the best business application that are producing an ROI, and to do deep dives in the most essential areas.Deep Dives during our LIVE Q&A Sessions:AI Customer Service: Exploring how Enterprises are using bots in Customer Service to increase customer satisfaction and decrease costs.Voice & Virtual Assistants: Latest on Voice from Google Home, Alexa, & Siri.Customer Service: Exploring how Enterprises are using bots inMarketing: Latest on how Enterprises are generating leads and sales using Bots.B2E, Backend & RPA’s: This is the biggest use cases no one is talking about! Backend bots are bots that automated tasks between empl...
7 Personalized WhatsApp Templates To Keep Your Customers Happy | by interakt | Apr, 2021
best chatbot, chatbot, chatbot app, chatbot online, chatbot website, conversational-commerce, creating chatbots, customer-engagement, e-commerce-solution, robot chat, whatsapp-business-api, whatsapp-template

7 Personalized WhatsApp Templates To Keep Your Customers Happy | by interakt | Apr, 2021

In 2020, conversational marketing proved to be one of the most effective marketing approaches. While WhatsApp alone may not be able to generate the larger amount of direct sales for your E-Commerce business, it certainly has to be your go-to channel for establishing a community of loyal customers and enhancing your brand’s visibility. Whether it’s answering customer queries, offering support, alerting customers about new products, getting feedback and reviews, or so on and so forth — it is the perfect channel for all communication.Not too many blog posts ago, we told you how E-Commerce businesses can leverage WhatsApp API for their growth. In this article, we’re going to plunge further into how you can anchor your outgoing communication using WhatsApp Templates.If you’re looking for pro...
Staggering Insights Into Travel App Development For Small Businesses | by Amyra Sheldon | Apr, 2021
ai bot, ai chat, ai chatbot, app-for-small-business, best chatbot, business-travel-app, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, robot chat, travel-app-development, travelmobileapp

Staggering Insights Into Travel App Development For Small Businesses | by Amyra Sheldon | Apr, 2021

Travel App Development Can Save Your Drowning Business During COVIDTravel apps can help small businesses regain a hold on a dying market. Glean insights about travel app development & why to invest in it.The mobile comes with handy options when it comes to planning your travel. Currently, 80% of travelers use mobile for planning their travel trips and find the best option for trips. Indeed, the coronavirus has a negative impact on this market. However, the businesses are coming back to their previous state with the initiation of vaccinating.If you are striving to boost your travel business growth and drive in more revenue, it is the perfect time to leverage the earnestness of people to travel and their mode of search on mobile. So, investing your time & money into mobile app dev...
Chatbot based robo-advisors — The best AI can do currently to help retail investors? | by sai kiran reddy | Apr, 2021
ai, ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, fintech, investing, robo-advisor, robot chat

Chatbot based robo-advisors — The best AI can do currently to help retail investors? | by sai kiran reddy | Apr, 2021

In my previous post I wrote about robo-advisors. I have explained in detail about the reason for the success of companies offering robo-advisory platforms in the US and discussed about some challenges similar companies face in India. Read the article to understand the current state of robo-advisors better. The link to my previous post can be found here.Just like stocks now, a few years ago the world of AI made me excited . My current project at Virtusa revolves around optimising the NLP and enhancing the features of chatbots for a consumer banking client. While researching about robo-advisors I learnt that a chatbot based robo-advisor is the intersection of two things I am currently in love with, investing and chatbots.While studying an Analytics course at University of Hyderabad I buil...
How Rasa NLU is moving past Intents | by Stefan Kojouharov | Apr, 2021
ai bot, ai chat, ai chatbot, best chatbot, bots, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbot-conference, chatbot-summit, conversation with ai, creating chatbots, nlp-certification, nlp-training, robot chat

How Rasa NLU is moving past Intents | by Stefan Kojouharov | Apr, 2021

If you have ever developed a Conversational AI agent using NLU, you know how often users don’t follow the happy path.They may say or type responses that make perfect sense however their responses still fall outside of any intent.For example, if a user asks about a refund, by typing just their order number, what happens?What is the intent of that message?Obviously, the order number is an entity but since there isn’t a clear intent that it’s mapped to, it will trigger a retrieval action that combines all of your intents into a single FAQ and in this way we have already moved past intents and right into context!RASA is taking this insight to the next level and on May 25th, Alan Nickole, the co-founder and CTO or Rasa will share how RASA is moving beyond intents and using context!Alan Nicko...
6 Tips To Create A Marketing Chatbot Using DialogFlow & Drupal 8 | by Vibhu Dhariwal | Apr, 2021
ai bot, ai chat, ai chatbot, best chatbot, bots for skype, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbot-development, chatbots, conversation with ai, creating chatbots, dialogflow, drupal, drupal-8, facebook bot, facebook chatbot, facebook messenger bot, google chat bots, robot chat

6 Tips To Create A Marketing Chatbot Using DialogFlow & Drupal 8 | by Vibhu Dhariwal | Apr, 2021

Advancements in technology have brought changes to various industries in many ways. One of the most effective technologies available is Artificial Intelligence which is extensively used these days. Among the available AI technologies, multiple businesses are opting for chatbots to enhance customer service and user engagement.Statistically, 50% of the brands are currently investing in chatbots compared to mobile apps. It is estimated that by 2021, 85% of the customer engagement activities would occur artificially. For your brand, you can use the integrated tool of Drupal 8 and Dialogflow to create custom chatbots. Brands of different sizes and industries can use the content management system of Drupal 8 to create dynamic chatbots with the help of Google’s Dialogflow SaaS tool.In this art...
How to Win Customers With Personalized Chats? | by Pawan Kumar | Apr, 2021
ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, digital-marketing, ecommerce, Marketing, robot chat, sales

How to Win Customers With Personalized Chats? | by Pawan Kumar | Apr, 2021

You walk into a retail store. A salesperson approaches you, asks you questions, tries to understand your needs, and then recommends a perfect product based on your responses.In another case, you go to a shop, and the sales rep directly slaps you with the plethora of products they have at the store.What do you like more?The first case, right?And this is how every customer experience must be personalized, whether it is in-store or via chats!In today’s world, where more and more customers are purchasing online, chats replace physical representatives. Even customers love it! Statistics suggest that nearly 63% of the customers would return to a website that offers chat support.Despite the chat’s popularity, surprisingly, most of the chat conversations are impersonal. However, the brands that...
Introduction To Chatbot For Businesses | by Sam Writes Security | Apr, 2021
ai, ai bot, ai chat, ai chatbot, automation, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, customer-service, machine-learning, robot chat

Introduction To Chatbot For Businesses | by Sam Writes Security | Apr, 2021

What’s better than automated 24/7 Customer Service? Put COVID-19 on auto pilot.Photo by Miguel A Padrinan from PexelsA chat-bot is a computer program put together to answer questions without the need of a human operator or assistant. And, even though the different types of chatbots serve similar purposes they are different. After hearing about these you might consider having one for your business or make a plan to use one in the near future.Chatbots may have limitations because they can only do so much. Using one might be a life saver depending on the type of work you do and what your business offers. An operator can provide more detailed information depending on the complexity of things, especially when a rule based chatbot is in question. But, you can leave the most common tasks to ch...
Digital Lending Made Easy with Mortgage Chatbots | by Haptik | Apr, 2021
ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, conversational-ai, creating chatbots, customer-service, digital-lending, mortgage, robot chat

Digital Lending Made Easy with Mortgage Chatbots | by Haptik | Apr, 2021

In the past decade, almost all tasks related to transactions involved paperwork in some way or the other. Due to the evolution of digital technology, the scenario has changed. The latter dominates the majority of the tasks these days.Transforming the mor tgaging process aside, the penetration of digital technology in the process has also raised the bar for customers’ expectations.Better output with minimal effort is one of the notable highlights of digital lending. As regards the process, it has become as easy for buyers as buying an item from an online store. It makes use of chatbots which comes in handy to simplify many operations.Going by statistical figures, 80% of businesses would use chatbots, and 85% of customers would interact with interactive voice response (IVR) technology . T...
Forget Chatbots and Create a Workbot Instead | by Botspice | Apr, 2021
ai, ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbot-design, chatbot-development, chatbots, conversation with ai, creating chatbots, robot chat

Forget Chatbots and Create a Workbot Instead | by Botspice | Apr, 2021

There is no denying that chatbots have gained enormous popularity over the past few years. From e-commerce to social media platforms, bots are everywhere. Through chatbots, companies are automating various repetitive tasks like sales, customer support, and online banking. But is this enough in generating more leads and getting an edge over your competitors. Chatbots are fully scripted and provide limited options to users/customers.With the rising complexity of navigating the digital workplace, technology is evolving to offer new routes to the information employees need. Gartner reports that 70% of white-collar workers will interact with conversational platforms daily by the end of 2021. Workbot combines natural language processing with artificial intelligence and adds a human touch to t...
4 great examples of no-code success | by Chris Knight | Apr, 2021
ai bot, ai chat, ai chatbot, automation, best chatbot, bryter, business-success-tools, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, conversation with ai, creating chatbots, google chat bots, no-code, robot chat, service-automation

4 great examples of no-code success | by Chris Knight | Apr, 2021

No-code is a growing trend in business, empowering anyone in a company to develop a solution to a problem or build a service that can benefit clients and customers. The marketing spiel out the way, from chatbots to process automation, how successful can a no-code solution be? How much power can one individual wield in the digital business era?The age-old argument is there are never enough coders to go around. So, the companies that provide traditional solutions have made them customizable, be it through macros or WYSIWYG design features. Then there is the low-code movement that helps developers create prototypes quickly to speed up the design and implementation phase. You can find low-code solutions buried among the mass of Salesforce and Microsoft products, all trying to make their lev...
3 Steps: Register Oracle Digital Assistant in Botium Box | by Gergye Szabolcs | Apr, 2021
ai bot, ai chat, ai chatbot, best chatbot, botium, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, oracle-digital-assistant, robot chat

3 Steps: Register Oracle Digital Assistant in Botium Box | by Gergye Szabolcs | Apr, 2021

This article shows how to setup an Oracle Digital Assistant (ODA) chatbot in Botium Box.What you need is an ODA chatbot in oracle cloud and a Botium Box license. To keep it simple I’ve just pulled some kind of a pizza order skill from the store on ODA surface, so now I have a working bot.Under the Chatbots list click on the Register new chatbot button.Select the Oracle Digital Assistant from the Connector list. Then choose an appropriate API key in the API key drop down. Now the Oracle Outgoing Webhook URI is generated, which you can copy to the clipboard by clicking on the copy button near the input field.Navigate to your ODA surface and add a new channel. Choose the Webhook as Channel type. Paste the value you copied in the previous step into the Outgoing Webhook URI field.After you’v...
Real Time Messaging Using Mqtt. This post is written by Viraj Anchan… | by Haptik | Apr, 2021
ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, mqtt, realtime-messaging, robot chat, tech, xmpp

Real Time Messaging Using Mqtt. This post is written by Viraj Anchan… | by Haptik | Apr, 2021

This post is written by Viraj Anchan, Full Stack Engineer at Haptik.Haptik is a chat application that connects users to their digital personal assistants in real time. When chatting with your personal assistant, you want as little delay as possible in order to get things done quickly.When I joined Haptik after graduating from college in May 2015, my first technical challenge was learning the messaging architecture. In July 2015, I suggested to our CTO that we shift from XMPP to MQTT. Our mobile apps (Android & iOS) and Athena (web chat tool used by our assistants) used XMPP for real-time messaging. We were facing a lot of issues with XMPP. To point out a few, XMPP lacks built-in Quality of Service (QoS). QoS is an agreement between the sender and receiver of a message regarding the ...
5 Common Chatbot Myths Explained. We’ve busted 5 common chatbot myths so… | by Ambit | Apr, 2021
ai, ai bot, ai chat, ai chatbot, best chatbot, bots, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, customer-experience, customer-service, robot chat

5 Common Chatbot Myths Explained. We’ve busted 5 common chatbot myths so… | by Ambit | Apr, 2021

Chatbots are the talk of the town. They’re one of the hottest topics in the technology world today.Like any new technology, much of the fact and fiction gets jumbled up. This leads to a number of myths and misconceptions that sway popular opinion, particularly among decision makers.We set the record straight on 5 of the most common myths about chatbots so you can be confident of deploying one in your business today.A common misconception is that implementing a chatbot requires the availability of a large IT department and highly qualified AI & machine learning experts, solution architects, and data scientists on the company’s side.And this is true… if you are custom building your own chatbot (more on this later).If you partner with a solution provider who knows their stuff, implemen...
13 Most Powerful Platforms To Build A Chatbot | by BoTreeTechnologies | Apr, 2021
ai bot, ai chat, ai chatbot, best chatbot, bots for skype, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbot-design, chatbot-development, chatbot-platforms, chatbots, chatbots-for-business, conversation with ai, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, google chat bots, instagram chatbot, robot chat

13 Most Powerful Platforms To Build A Chatbot | by BoTreeTechnologies | Apr, 2021

Chatbots are crucial in improving the service effectiveness of any business. They provide a personalized experience and top-notch customer service. AI chatbots are emerging as the game-changers for product and service-based organizations all across the globe.Amazon, Walmart, Zomato, and most online retailers now have AI-powered chatbots in place. Studies show that 52% of customers prefer to talk to a chatbot because of their responsive nature. Intelligent Chatbot marketing is now transforming the customer service industry.Due to this rise in chatbots for eCommerce and other industries, chatbot development platforms are becoming increasingly popular. Some of the AI chatbots software even enable building chatbots without writing any code.This article will highlight the 13 best AI chatbots...
Revolutionary Technology: Why The Public Sector Needs Conversational AI | by Lauren Groff | Apr, 2021
ai, ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, conversational-ai, creating chatbots, public-sector, public-sector-innovation, robot chat

Revolutionary Technology: Why The Public Sector Needs Conversational AI | by Lauren Groff | Apr, 2021

PexelsArtificial intelligence technology has developed in leaps and bounds over recent years and private sector organizations are increasingly leveraging AI and machine learning for everything from customer service to data analysis. The successful implementation of AI has allowed for processes to be optimized whilst costs are cut, and lead to greater customer satisfaction at the same time. Whilst government and public sector services have been slower to recognize the value of AI, there are many applications for conversational AI in this sector. Let’s take a look at the role conversational AI can take in government and public sector services.The State Of Public Sector ServicesPublic sector services are still waiting for the technological revolution. Whilst some services have gradually sh...