Retention - Digital Marketing Journals Hong Kong - Search Engine Optimisation News

5Dec

By Casie GilletteNo Comments

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Boost Customer Retention & Drive Loyalty Beyond the Holiday Season

As we approach the new year, the realization that December is upon us is nothing short of astonishing. Amidst the hustle and bustle of holiday campaigns that have likely consumed our attention in recent weeks, we find ourselves at a pivotal juncture to navigate the post-festive landscape. To help you prepare for this next phase, our CEO and Founder, Larry Kim, teamed up with Lizzie Chapman, VP of Partnerships & Channels at AdRoll to discuss how we can take all the hard work you put in these past few months and turn it into post-holiday success. Our two experts have outlined a six-step playbook, designed to unlock long-term business growth and turn seasonal customers into loyal patrons for the months and years ahead. Read on as we unravel the keys to not just surviving but thriv...

Chatbots for Improved Higher Education Student Retention | by Susan Fourtané | Jan, 2023

10Jan

By Susan FourtanéNo Comments

ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, conversational-ai, creating chatbots, future-of-education, higher-education, nlp, robot chat

Chatbots for Improved Higher Education Student Retention | by Susan Fourtané | Jan, 2023

Photo by Element5 Digital on UnsplashHigher education administrators can now look at chatbot technology as a tool they can use when planning strategies and initiatives geared toward student retention.Chatbots are increasingly becoming a part of higher education. From admissions to career services to mental health support. Now, a new study from Georgia State University reveals that when receiving targeted, personalized text messages from an Artificial Intelligence-powered chatbot college students are more likely to complete tasks to stay enrolled.The way a student is integrated not only into the campus community academically but also socially will play a paramount role in how well that student will remain engaged and succeed.Receiving timely, personalized support from an empathetic, friendl...

10 Best Customer Retention Software You Must Try (2022) | by Devashish Datt Mamgain | Aug, 2022

27Aug

By Devashish Datt MamgainNo Comments

ai bot, ai chat, ai chatbot, ai-chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbot-builder, chatbots, conversation with ai, creating chatbots, customer-retention, robot chat

10 Best Customer Retention Software You Must Try (2022) | by Devashish Datt Mamgain | Aug, 2022

What could surpass the bliss of welcoming new customers every day? A repeat customer.Investing in your products or services is undoubtedly a thing with a hundred new customers marching toward your business. But studies show that about 13% of unhappy customers will share the word about their poor experience with over 20 people.So, retaining existing customers and making sound efforts to turn them into return customers is the key.That’s why businesses are all the rage about customer retention software. These are tool that helps them accentuate customer loyalty and establish a long-lasting relationship.Let’s understand what this means and explore the top customer retention software.Create a free ChatbotWhat is Customer Retention Software, and Why Is It Important?Customer retention is an appro...

16Aug

By Michelle DaltonNo Comments

Blog, Community, community builder, community building, Community Management, community manager, Digital Marketing, digital mkt, Internet marketing, Online Marketing

Community Building for Retention, Awareness, Loyalty, Content, & Member Advocacy

A little birdy told me you want to know what this “Community” stuff is you keep hearing about. I promise it’s not scary, at least not as frightening as Data Tracking and Analytics. Ahh, Numbers! No need to worry, you’re safe here, and the data can’t get you. At least, not in this particular post. Community is a tale as old as time and is simply evolving along with humanity; perhaps it’s time you join the party! I like curiosity so allow me to be your guide through the magical and underrated world of Community Building. By the time you finish reading, you’ll know what a Community is, why you should want one, and what a Community Builder can do for you. What is Community, and why is it important? If you ask the peeps at Merriam-Webster, the TL;DR version is that a co...

3 Quick Tricks to Boost Customer Retention

30Apr

By Ryan PellNo Comments

building website, creating a website, customer retention, google web designer, internet design, reduce bounce rate, retain customers online, ux, ux tutorials, web design, web design company, web design tips, web designer, web page design, website builder, website design

3 Quick Tricks to Boost Customer Retention

Acquiring a new customer is difficult, but retaining an existing one is even more challenging. Yet, statistics show that efforts focused on retention bring way more value. For instance, according to SmallBizGenius, 82% of companies agree that customer retention is cheaper than acquisition. Apart from that, 65% of a company’s revenue comes from existing clients, and increasing the investment in retention by only 5% already gives you a boost in profits by 25% to 95%. Impressive, right? So what should you do to reach such results? One component that impacts brand-client relationships is website design. This article will give you three design tricks that will encourage your customers to come back to your site more and more. 1. Rethink Your Website Structure It is hard to imagine a website v...