Sunday, May 9Digital Marketing Journals

Tag: Handle

Concierge Bot: Handle Multiple Chatbots from One Chat Screen | by Jinraj Jain | Mar, 2021
best chatbot, chatbot, chatbot app, chatbot online, chatbot website, chatbot-design, chatbots, concierge-bot, conversational-ai, creating chatbots, nlp, robot chat

Concierge Bot: Handle Multiple Chatbots from One Chat Screen | by Jinraj Jain | Mar, 2021

We have a range of platforms and methods for developing chatbots. Each chatbot has its own personality. It all depends on who the users are and how they use it.At a high level, any chatbot would fall under one of the below typesRule-Based Chatbots: They are guided chatbots where the bot guides the user by prompting options for selection until the final response.Smart Chatbots: They understand the context and emotions of user queries and respond accordingly.Hybrid Chatbots: It involves both rule-based and intelligence-based approaches to better understand and meet user needs.Img1 — A standard chatbot structureA standard chatbot would require an NLP, backend code to generate responses, and an optional live support executive if the bot is unable to recognize.An NLP is required to understan...