Transformation - Digital Marketing Journals Hong Kong

The Role of AI in the Transformation of the Insurance Industry — DATAVERSITY | by Shaip | Sep, 2022

5Oct

By ShaipNo Comments

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The Role of AI in the Transformation of the Insurance Industry — DATAVERSITY | by Shaip | Sep, 2022

The insurance industry has been traditionally conservative with technology advances and hesitant to adopt new technologies. However, times are changing, and artificial intelligence (AI) is gaining much attention from insurance companies, who are starting to realize the important role that AI can play in their operations.AI in the insurance industry is poised to bring another wave of disruption and innovation to this $5.3 trillion global market.GET UNLIMITED ACCESS TO 140+ ONLINE COURSESChoose from a wide range of on-demand Data Management courses and comprehensive training programs with our professional subscription.According to McKinsey & Company, there’ll be 1 trillion connected devices by 2025. This will help collect tons of data to enhance the power of AI in the insurance industry ...

CX Transformation with AI Chatbots is not a “One-Size-Fit All” Approach | by Haptik | Jul, 2021

1Aug

By HaptikNo Comments

ai bot, ai chat, ai chatbot, artificial-intelligence, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, conversational-ai, creating chatbots, customer-experience, nlp, robot chat

CX Transformation with AI Chatbots is not a “One-Size-Fit All” Approach | by Haptik | Jul, 2021

Businesses now realize the need for a customer-centric approach to transforming their customer experience (CX). According to the Zendesk Customer Experience Trends Report 2021, 75 percent of company leaders agreed that the global pandemic accelerated the acquisition of new technologies to get customer-centricity right.But, there are challenges too.Some of the businesses don’t have the systems and technology to segment and profile customers.Some lack the processes and operational capabilities.Some of them don’t have all of the components in place to claim they are customer-centric.Few don’t know what their customers expect and how they want to interact with the business — not the products, features, or revenue model.However, in the digital-first world, social messaging is the dominating com...

Digital transformation of your law firm with Chatbot | by KLoBot — the Best AI-Chatbot builder platform | Jul, 2021

10Jul

By KLoBot — the Best AI-Chatbot builder platformNo Comments

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Digital transformation of your law firm with Chatbot | by KLoBot — the Best AI-Chatbot builder platform | Jul, 2021

Artificial Intelligence is proving to be a huge disruptor. The rising popularity of ChatBots is one of the greatest examples of how technology is changing the way we do business. Various online shopping websites and services have successfully integrated ChatBots into their marketing strategy to improve customer service. While Chatbots do enhance the customer experience, they can also be used to add efficiency to your internal firm operations.Here are some ways in which ChatBots can upgrade the partner, attorney and associate experience by acting as a personal assistant and virtual concierge for Client and Matter related information.KLoBot can help your firm extract deeper data intelligence via a simplified web chat interface that can be surfaced right within your SharePoint Intranet portal...

Reshape your digital transformation strategy using Low-Code platforms | by Enterprise Bot | Jun, 2021

29Jun

By Enterprise BotNo Comments

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Reshape your digital transformation strategy using Low-Code platforms | by Enterprise Bot | Jun, 2021

In today’s digital-first business landscape, speed and agility are the keys to thrive in the market and outpace the competition. Still, many organizations lack the right technologies and processes that can speed up their operations, ensure compliance & accuracy, and scale-up production. Leading enterprises have been leveraging low-code platforms to close major operational gaps in their existing business processes by digitizing manual, time-consuming spreadsheet works. Moreover, organizations worldwide have been focusing on API-level integrations while kicking off their automation journey to ensure seamless connectivity to their core business applications with advanced options like free flow and data sync.Be it self-developing an app by a business user or reducing hand-coding for develo...

How Can Chatbots Boost Your Company’s Digital Transformation | by Visor.ai | Apr, 2021

18May

By Visor.aiNo Comments

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How Can Chatbots Boost Your Company’s Digital Transformation | by Visor.ai | Apr, 2021

As the world becomes more digital, businesses must keep up with this evolution and adapt to new technologies. To do this, various industries need to invest in digital transformation. And one simple way to drive this transformation is through chatbots.Keep reading this article to learn more about digital transformation, how a chatbot can be a great tool to improve your services and increase your customers’ satisfaction and experience.Surely, you have heard of digital transformation.This concept is related to companies that want to reach further and stand out from the competition.The world is a place where communication and globalization are increasingly emphasized while at the same time making a certain topic known.Well, digital transformation, as the name might imply, is the adaptation of ...

10 Ways Chatbots are Driving Digital Transformation | by Ashok Sharma | Feb, 2021

3Feb

By Ashok SharmaNo Comments

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10 Ways Chatbots are Driving Digital Transformation | by Ashok Sharma | Feb, 2021

SourceThe digital transformation wave has significantly changed our life. It has made us smarter and now we have started focusing on productivity over profit. We no longer want to waste our time on trivial yet time-consuming things. Instead, we have started automating them and shifting our focus towards things that matter.As a part of this initiative, chatbots have become an incredible part of the corporate culture. You will be surprised to know that over 87% of corporate communications are handled by chatbots alone. Even outside the corporate world, chatbots are helping us become more productive. In fact, It will not be wrong to say that chatbots are the drivers of digital transformation.In this blog, we will talk about 10 ways chatbots are helping in the digital transformation initiative...