Tuesday, December 7Digital Marketing Journals

conversational design

How to add messages with buttons on Botsociety
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How to add messages with buttons on Botsociety

When we design a conversation we think about different paths and branches that the conversation may follow. While we used to automatically create these paths from messages with buttons, you can now choose how your message with buttons gets added on Botsociety. See the complete tutorial here:Start choosing how to add messages with buttonsWhen adding a message with buttons, we now give you the option of choosing how you want to organize your conversation flow after the buttons are added.Messages with buttons can be:Carousels with buttons: Cards that include images, text, buttonsButtons: Specific options the user can pick, sometimes with some accompanying textQuick replies: Pre-made text options that the customer to choose from.When adding one of these message types, we now prompt you to p...
How to Use Animations Feature on Botsociety
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How to Use Animations Feature on Botsociety

There’s a new useful update in Botsociety: Animations. We added them in the official presets: SMS, WhatsApp, Apple Business Chat and Facebook Messenger. Do you want to know what they are and how to use them? See the tutorial and read this blog post for all the information!Intro to AnimationsYou can use the animations feature added in the presets to see how the bot-user conversation flows. Among these is the entry animation Push Notification, that works as the entry point to the bot-user interaction.We also included Apple Business Chat animations, such as the Apple Pay, List Picker, Time Picker and more. In Botsociety, the animations are attached by default on these message types, but you’re able to deactivate them or change the active animation through the animations residual menu. They...
How to Use Keyboard Shortcuts to Make a Design
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How to Use Keyboard Shortcuts to Make a Design

You can now use keyboard shortcuts on Botsociety to design faster and more efficiently. Make a new path, add messages, switch from bot to user, add utterances, and more – all at the click of your keyboard. See the tutorial and read this blog post to know more about this amazing feature!What are shortcuts and why you should use them?A keyboard shortcut is a combination of keys that, when pressed simultaneously, perform some task that ordinarily requires use of a mouse or other input device and may take longer to do. Some reasons you should use them are:Save time: Avoid reaching for the mouse to do simple and repetitive tasks. Learn the shortcut for that action and be more efficient and productive.Multitasking: Once you know them and use it regularly you will be able to easily navigate t...
Create One To Connect With Your Followers
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Create One To Connect With Your Followers

Facebook has updated the API from Facebook Messenger and it’s now available for Instagram. This means that companies and developers are now allowed to integrate Facebook Messenger functionalities into Instagram. This includes auto-replies, integration with CRMs, and the possibility to use an Instagram chatbot!What is an Instagram Chatbot?Don’t get us wrong, we don’t mean the automatic bots that follow other accounts, like posts, and leave comments on targeted lists. We mean Instagram Chatbot: A software program that enables you to create an automatic conversation with your followers using artificial intelligence. Having a chatbot will help you improve customer experience by providing instant support and solving their issues right away.Why create an Instagram chatbot?Instagram has over o...
Everything you Need to Know to Create a LINE Bot
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Everything you Need to Know to Create a LINE Bot

LINE is a fast-growing messaging app from Japan with about 84 million monthly active users in its home country and over 187 million worldwide. It has grown into the second-largest social networking and messaging app in Asia, after WeChat. LINE offers, besides free messaging, stickers, social games, video calling, and a range of other useful apps that connect to the service. Many businesses are using LINE to communicate with users and chatbots are always a good idea to reduce costs, be available 24/7, and more. Read this article to know everything about creating your LINE Bot.About LINE AppLINE was born in 2011 in Japan as a solution for the damaged telecommunications infrastructure caused by the Tohoku earthquake. It was designed by Naver, a Korean company, as an internet-based method o...