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20 Points to Know about Each Customer Before You Ask for a Review

3Jan

By PhilNo Comments

googe optimize, google optimization, google seo, search engine optimisation, search engine optimising, search engine optimization, SEO, seo services

20 Points to Know about Each Customer Before You Ask for a Review

Like my post? Please share! Luck is engineered. Whether you have mostly bad luck or mostly good luck depends on your foresight. That applies to online reviews, which a business needs to succeed, especially if it’s “local.” Your foresight influences everything, including how many people review you, how high your ratings are, how persuasive your reviews are, and how many good new customers your reviews and rankings produce. Your ability to haul in the glowing reviews depends on what you know before you ask. Why? Because that influences whom you ask, when you ask, what you ask, and how you ask. It’s like the Japanese principle of nemawashi. Can you just wing it? Sure, and that may work out fine. Or your requests will make unhappy customers more likely to tell the world, or rub happy c...

20Feb

By Matt G. SouthernNo Comments

googe optimize, google optimization, google seo, Local Search, search engine optimisation, search engine optimising, search engine optimization, SEO

How To Earn Points & Badges

Google depends on volunteers called Local Guides to keep Search and Maps updated with information about local businesses and attractions. These volunteers contribute reviews, photos, and videos that help you make decisions when visiting a new place. Though they do it to benefit searchers, Local Guides get virtual rewards from Google’s program, which incentivizes people to help keep Maps current. Local Guides may also verify info submitted by businesses. Anyone can join and contribute reviews to earn recognition and perks. This article explains the Local Guide program – how to join, what you do, and the rewards you can earn. What Is The Google Local Guide Program? The Google Local Guide program incentivizes users to help improve Google Maps and Business Profiles. It’s set up like a game whe...

5 Ways to Identify Customer Pain Points So You Can Nail Your Marketing Messages

17May

By Pam NeelyNo Comments

Digital Marketing, digital mkt, email list, Email Marketing, email outreach, Internet marketing, Learn, Online Marketing, Writing

5 Ways to Identify Customer Pain Points So You Can Nail Your Marketing Messages

By Pam Neely May 17, 2022 Want to know why people buy – or don’t buy – from you? Understanding customer pain points will explain a lot. Knowing your customers can have a big impact on your marketing, and on your business overall. Identifying customer pain points is a key part of this. People don’t buy a product or service just because it’s cheap or has flashy features. While these reasons might influence someone’s purchase decision, they’ll ultimately buy something because it solves a problem. Don’t have time to eat an expensive sit-down meal? Grab food at McDonald’s. Can’t sleep because your neighborhood is noisy? Get a pair of earplugs or a white noise machine. Tired of driving to the gym every day? Purchase an at-home workout program on DVD. Once you understa...

13May

By Matt G. SouthernNo Comments

googe optimize, google optimization, google seo, Local Search, search engine optimisation, search engine optimising, search engine optimization, SEO, seo services

How To Earn Points & Badges

Google depends on a community of dedicated volunteers all over the world to keep Search and Maps updated with current information about businesses, places, and local attractions. Those volunteers are called Local Guides. When you visit a new city and look up information about hotels and restaurants, there’s a good chance Google Local Guides have provided the information you need to make informed decisions. Local Guides selflessly contribute reviews, photos, videos, and more all for the benefit of searchers like yourself. Well, that’s almost true. Local Guides do receive virtual rewards for their services. Google developed the Local Guides program to incentivize regular individuals to help keep Maps updated. Local Guides are also called upon to verify information contributed by businesses i...

8May

By Matt G. SouthernNo Comments

googe optimize, google optimization, google seo, Local Search, search engine optimisation, search engine optimising, search engine optimization, SEO, seo services

How To Earn Points & Badges

Google depends on a community of dedicated volunteers all over the world to keep Search and Maps updated with current information about businesses, places, and local attractions. Those volunteers are called Local Guides. When you visit a new city and look up information about hotels and restaurants, there’s a good chance Google Local Guides have provided the information you need to make informed decisions. Local Guides selflessly contribute reviews, photos, videos, and more all for the benefit of searchers like yourself. Well, that’s almost true. Local Guides do receive virtual rewards for their services. Google developed the Local Guides program to incentivize regular individuals to help keep Maps updated. Local Guides are also called upon to verify information contributed by businesses i...

The biggest pain points in using chatbots | by Nikolett Torok | Aug, 2021

26Sep

By Nikolett TorokNo Comments

ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbot-development, chatbots, conversation with ai, conversational-ai, creating chatbots, customer-experience, robot chat

The biggest pain points in using chatbots | by Nikolett Torok | Aug, 2021

Chatbots are — lead generators, help desks, customer services, reinforcements for brand recognition and so on… but what if customers intentionally avoid talking to your bot? What are the pain-points? What are the biggest impediments for them to interact with your precisely designed “colleague”? How to overcome the bias against chatbots that results from bad experience?In hopes of answering these questions, we conducted a survey at Botium to see exactly what “chatbot-refusers” think and what is their first choice of information source. We tried to assess their general experience and how they feel towards different types of chatbots. I discuss the results of the survey and provide insight into people’s likes and dislikes when interacting with chatbots. These results will hopefully help you o...