Feedback - Digital Marketing Journals Hong Kong - Search Engine Optimisation News

The Review Gap: Finding Client Opportunities In Competitor Feedback

16Jun

By Celeste GonzalezNo Comments

googe optimize, google optimization, google seo, Local Search, search engine optimisation, search engine optimising, search engine optimization, SEO, seo services, SEO Strategy

The Review Gap: Finding Client Opportunities In Competitor Feedback

SEOs all know how important reviews are as a local SEO ranking factor and decision maker for users. But how many SEOs are actually using the review content to help with their roadmapping and content updates? Reviews are typically looked at as a reputation task, and the focus is on the quantitative data (number of reviews, star rating, review velocity). The work that’s done with reviews is more reactive, where we make sure reviews are responded to, or we notice that reviews are missing, so we figure out what happened there. While all of that is important, SEOs often forget they are sitting on a goldmine of information that comes directly from users: the review text. Reviews are where customers who felt very strongly one way or another left their feedback and experience out for the business ...

10+ Best Resources & Tools for Web Designers (2024 update)

30Mar

By Dazzler Productions SA de CVNo Comments

building website, creating a website, google web designer, internet design, responsive web design, Sponsored, web design, web design company, web designer, web page design, website builder, website design

10+ Best Resources & Tools for Web Designers (2024 update)

3 days ago Is searching for the best web design tools to suit your needs akin to having a recurring bad dream? Does each “promising ad” look like any other, and you find yourself reading them over and over again? We published this list to give you some temporary, and hopefully permanent, relief. The big names have plenty of exposure and are not on this list. We’ve chosen instead t...

Testimonial Advertising: Customer feedback as promotion

30Jan

By Rebecca LeighNo Comments

ads, advertising, Blog, Digital Marketing, digital mkt, Internet marketing, marketing strategies, Online Marketing, paid ads, Paid Media, paid traffic, testimonials

Testimonial Advertising: Customer feedback as promotion

Corporate Lifestyle And Communication. Multiracial Coworkers Communicating Standing Near Table During Business Meeting In Modern Office. In this day and age making sales is harder than ever, with a cost of living crisis in the U.K and several places feeling the pinch post-lockdown. But how do you effectively create a customer relationship without rushing in? What is CRM? Customer relationship management (CRM) refers to a strategy you have in place to manage the relationships with potential and current customers. Usually it is understood to mean the software, but it can also refer to the strategies your team puts in place for handling customers. The tool CRM is used to store customer information and helps you analyse it to decide how to approach customers. Why is CRM important...

How to get honest feedback from remote user interviews

16Oct

By Chris VasquezNo Comments

Culture, Digital Marketing, digital mkt, Internet marketing, Online Marketing

How to get honest feedback from remote user interviews

By Chris Vasquez October 13, 2022 We’ve been conducting remote user interviews for years. He’s what seems to work best. Honest feedback is absolutely necessary to create a product people love. But getting to the heart of what people need, and how they feel about what you’ve built is never easy. A remote world with challenges ranging from connecting over Zoom meetings, to audio issues, to the disconnection that comes from having a screen between you and them can make the process even more daunting. We’ve been conducting remote user interviews for years and have learned quite a bit about making our users comfortable and understanding what’s actually being said.Barriers to honest feedback? People don’t want to make you feel bad One of the great things about people is tha...

Stay on Top of Customer Feedback with NPS Notification for Get Reviews

19May

By Kristian BannisterNo Comments

Blog, BrightLocal Products, googe optimize, google optimization, google seo, Reputation Management, search engine optimisation, search engine optimising, search engine optimization, SEO, seo company

Stay on Top of Customer Feedback with NPS Notification for Get Reviews

We’ve just added a new feature to Get Reviews so you can stay closer to customer feedback when running review generation campaigns. Now, when you run a Get Reviews campaign, you’ll have the option to receive email notifications about the Net Promoter Score (NPS) customers give. React Quickly to Negative Feedback Receiving negative feedback is never nice, but what you do next can make all the difference. Our research shows that 80% of consumers would be ‘likely’ or ‘highly likely’ to leave a review if they initially had a negative experience that was turned into a positive experience. We also know that speed of response can make or break customer satisfaction; 46% of customers expect companies to respond faster than four hours. With NPS Notifications, you can get instantly notified wheneve...

2Jul

By byNo Comments

building website, creating a website, design, google web designer, internet design, Process, User Experience, web design, web design company, web designer, web page design, website builder, website design

Getting Feedback – A List Apart

“Any comment?” is probably one of the worst ways to ask for feedback. It’s vague and open ended, and it doesn’t provide any indication of what we’re looking for. Getting good feedback starts earlier than we might expect: it starts with the request. Article Continues Below It might seem counterintuitive to start the process of receiving feedback with a question, but that makes sense if we realize that getting feedback can be thought of as a form of design research. In the same way that we wouldn’t do any research without the right questions to get the insights that we need, the best way to ask for feedback is also to craft sharp questions. Design critique is not a one-shot process. Sure, any good feedback workflow continues until the project is finished, but this is particular...

20Jun

By byNo Comments

building website, creating a website, design, google web designer, internet design, Process, User Experience, web design, web design company, web designer, web page design, website builder, website design

Giving Feedback – A List Apart

Feedback, in whichever form it takes, and whatever it may be called, is one of the most effective soft skills that we have at our disposal to collaboratively get our designs to a better place while growing our own skills and perspectives. Article Continues Below Feedback is also one of the most underestimated tools, and often by assuming that we’re already good at it, we settle, forgetting that it’s a skill that can be trained, grown, and improved. Poor feedback can create confusion in projects, bring down morale, and affect trust and team collaboration over the long term. Quality feedback can be a transformative force. Practicing our skills is surely a good way to improve, but the learning gets even faster when it’s paired with a good foundation that channels and focuses the...