Tuesday, August 11Digital Marketing Journals

Tag: Ujj

First steps in Chatbot Performace Testing with Botium Box | by Attila Ujj | Jan, 2022
12Jan By Attila UjjNo Comments
ai bot, ai chat, ai chatbot, best chatbot, botium, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbot-development, chatbots, conversation with ai, conversational-ai, creating chatbots, performance-testing, robot chat

First steps in Chatbot Performace Testing with Botium Box | by Attila Ujj | Jan, 2022

One major pitfall of building chatbots is underestimating the importance of performance. The UI of a chatbot is usually very simple, so it’s easy to forget the complexity behind these virtual assistants. A slow chatbot might be accepted for home projects, but a company can not neglect it. Bad performance is a serious UX killer.Performance Testing is the key to ensure that your chatbot is responsive under high load. Worst case is maybe a chatbot that does not answer at all, because it was not able to recover after high load caused by clients or some Ddos attack.To collect some basic knowledge about the performance of your chatbot we suggest starting with a stress test. Stress testing basically means that we are starting with a small number of parallel users that gets gradually increased dur...
Read More
Register an Inbenta Chatbot to Botium Box | by Attila Ujj | Aug, 2021
1Sep By Attila UjjNo Comments
ai bot, ai chat, ai chatbot, best chatbot, chatbot, chatbot ai, chatbot app, chatbot messenger, chatbot online, chatbot website, chatbot-development, chatbots, conversation with ai, conversational-ai, creating chatbots, facebook bot, facebook chatbot, facebook messenger bot, quality-assurance, robot chat, test-automation

Register an Inbenta Chatbot to Botium Box | by Attila Ujj | Aug, 2021

Our comprehensive test suite has been expanded with another connector so that you can take advantage of the benefits offered by Botium even if you are developing your chatbot with Inbenta. The following short blog post shows you how to connect your Inbenta chatbot to Botium Box in 2 easy steps!First, we need the API key and the secret key of our Inbenta chatbot:You can read about the Inbenta credentials here.You have to use these credentials in order to establish the connection in the Botium Box. The first step is to push the register new chatbot button in Botium Box.Fill the form with the credentials you found in your Inbenta platform.1. How Conversational AI can Automate Customer Service2. Automated vs Live Chats: What will the Future of Customer Service Look Like?3. Chatbots As Medical ...
Read More
OpenAI GPT-3 tricks and tips. All chatbot testers are dreaming of two… | by Attila Ujj | Jul, 2021
6Aug By Attila UjjNo Comments
ai, ai bot, ai chat, ai chatbot, best chatbot, botium, bots, chatbot, chatbot ai, chatbot app, chatbot online, chatbot website, chatbots, conversation with ai, creating chatbots, robot chat, testing

OpenAI GPT-3 tricks and tips. All chatbot testers are dreaming of two… | by Attila Ujj | Jul, 2021

All chatbot testers are dreaming of two buttons. One for detecting all problems of a chatbot, and another one for fixing them all.With OpenAI we were able to add some nice features to Botium Box which are going in that direction.We are using Open AI to guess what can be the next message in conversationWe integrated a new, multilingual paraphraser which takes the risk while generating new alternatives.Here are some tips and usecases that we learned while developing those features.Documentation of OpenAI says that it is better to check spelling mistakes in text. But we can go on. Text has to be as strict as possible. Some samples:Avoid using enters. For example we can confuse OpenAI if we allow new line in the “human” section of a chat.Terminate the sentences with dots. (OpenAI will deal wit...
Read More
Testing SMS Chatbots with Botium Box | by Attila Ujj | Mar, 2021
3Apr By Attila UjjNo Comments
best chatbot, botium, chatbot, chatbot app, chatbot online, chatbot website, chatbots, creating chatbots, robot chat, sms, testing

Testing SMS Chatbots with Botium Box | by Attila Ujj | Mar, 2021

Botium Box offers two methods to test an SMS Chatbot. It can act as a user sending SMS messages, or can interact with the API behind the chatbot. Sending SMS messages looks like an optimal choice because it covers all the stack, but it has a major drawback, the increased costs.For smaller systems sending SMS messages is usually a good decision. It is the all-purpose solution, and it is easier to setup.More complex chatbots can have more sophisticated configuration, API-testing all conversation branches, and SMS based testing for checking performance and availability of the full stack for example.Tip: If your API delivers NLP information like recognized intent and entity, then in case of API testing you can even use NLP Analytics in Botium Box (depending on license).There is no step-by-step...
Read More