Monday, September 14Digital Marketing Journals

Tag: partners

Digital Insurance Platform Go-insur Partners with FinChatBot | by Pancentric Digital | May, 2021
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Digital Insurance Platform Go-insur Partners with FinChatBot | by Pancentric Digital | May, 2021

A tie-up between Pancentric’s cloud-based digital insurance platform Go-Insur and conversational AI experts FinChatBot promises powerful new distribution and e-trading capabilities for brokers, MGAs, and scheme providers.“We’re on a mission to make the best and latest digital capabilities available to the rank and file of the insurance community, beyond the elite few — and to improve online sales and servicing experiences for insurance customers more widely. Our research shows 70% of brokers are held back by technology and the majority of MGAs say innovation is key to growth”, says Simon Fenn, Director of Pancentric Digital.“Our partnership with FinChatBot puts conversational AI into the hands of many more SME players, which is great news. Powered by our Go-Insur insurance rating engine an...
Why RPA Bots & Chatbots/Live Chat are natural partners in automation | by Symprio | Jan, 2021
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Why RPA Bots & Chatbots/Live Chat are natural partners in automation | by Symprio | Jan, 2021

While RPA robots automates a series of steps which are somewhat predictable in terms of application and data, chatbots automates communication with live chat acting as human-takeover when the chatbot gets questions not trained for.RPA & Chatbots are natural partnersSymprio is a UiPath Gold partner and delivers automation solutions for customers and also provide chatbot solutions leveraging both our own (BotExpress.ai) as well as other platforms. We see more and more where automation flows are being combined where RPA robots executes processes on top of legacy applications and chatbots and live are being used to automate or simplify communication.Modern chatbot platforms like our own (BotExpress.ai) detects intents (essence of what you want) as well as entities (data variables) which pr...