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Dialogflow Follow up Intents: Definition, How to Create, Case studies | by Devashish Datt Mamgain
In a chatbot flow, there are situations where you need to refer to the previous messages and continue the flow involving follow-ups and confirmations. To design such conversations, Dialogflow allows creating secondary intents called Follow-up intents.A follow-up intent is a child of its associated parent intent. In other words, follow-up intents refer to the previous intents or parent intent to continue the chatbot conversation. It is used to repeat an event or request more information about the event. Follow-up intent is a type of context.When you create a follow-up intent, an output context is automatically added to the parent intent, and an input context of the same name is added to the follow-up intent. A follow-up intent is only matched when the parent intent is matched in the previou...
