devops

A quick summary of 7 important DO’s and DON’Ts when designing a chatbot testing strategy. We are continuously seeing teams ignoring those actually rather simple rules.✅DO plan for iterationsIn german we say rome was not built in a day — same applies for your chatbot training data. A robust chatbot is built by multiple iterations, training and testing cycles and by ongoing monitoring and performance tuning: CODE, TEST, DEPLOY, REPEAT❌ DON’T underestimate the need for constant performance measurementWithout measuring performance with real user conversations, you will never know if your chatbot is really working for your users.✅DO apply the 80/20 rule for testing utterancesMost teams are tempted to use 100% of the available data for training. Do not do this. You won’t kno...