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Conversation Design Discussion: Designing for voice agent | by Master Of Code Global | Jul, 2022
Welcome to part 2 of our Conversation Design discussion. In part 1 we learned about multimodal Conversational AI assistants: best use cases and their future. Today we’ll dive into voice assistants: how to build and test new customer experiences, collect feedback on it and make a decision to invest in Conversational AI solutions.Today, voice agents are commonly chatbots but with voice communication, so they help you with certain quick faqs and tasks, but if we look at that realm of the future it will be that multi-sensory multimodal experience. It’s not just about the modality, it’s about what other factors come into play, such as what we’ve seen from the Metaverse. With mixed reality where there’s so much opportunity, how do companies support that in the best way? Check out our Voice Assis...