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Embracing the Mundane in AI — the Need for Specialised AI in Financial Services | by Matt Gosden | Apr, 2024
Why we need more specialised AI which is more accurate for Financial Services tasks, not bigger and more capable headline AI systems.Would you hire Einstein to staff your call centre? (Image created using Dall-E 3)In the rapidly-evolving landscape of artificial intelligence (AI), it’s easy to get caught up in the whirlwind of excitement surrounding the latest advancements. The AI community is again buzzing with discussions and papers devoted often to building bigger and more complex language models (LLMs) and broad API toolsets. It paints a picture of a future where AI serves as a personal assistant, ready to tackle any challenge alongside us. This is useful as a personal co-pilot and I would like one! However, this pursuit of a broad, capable AI agent misses what I think businesses need, ...



