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How to create & build your perfect chatbot | by Paul Pröll
How to create & build your perfect chatbotThe first thing we need to know: There is no such thing as the perfect chatbot!Even in the creation of a chatbot, there is no best practice guide. Every chatbot behaves differently, depending on the purpose, topic coverage and the target group. In general, however, there are various ways to build a chatbot and improve the quality in order to achieve a better conversion rate.In the following article we discuss the most important facts to build your “perfect” chatbot.A successful chatbot is not characterized by the technology behind it, but by a well thought-out conversational design. We therefore have to put ourselves in the visitors’ shoes and adapt the flow of the conversations so that the chatbot delivers the appropriate answer as quickly as ...