Tag: Maruti

Introducing WhatsApp Business: What You Should Know | by Maruti Techlabs | Apr, 2023

26May

By Maruti TechlabsNo Comments

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Introducing WhatsApp Business: What You Should Know | by Maruti Techlabs | Apr, 2023

“In some countries, WhatsApp is like oxygen.” — Jan Koum.And WhatsApp chatbots have become no less than oxygen for businesses, big and small alike. Let us explore the what and how of WhatsApp Business, the benefits of WhatsApp chatbot, and why your business should be on the most popular messaging app.With over 1.5 billion monthly active users spread across 180 countries, WhatsApp has emerged as the global leader in messaging. Even though it initially started as a platform for users to connect with friends and family, a section has slowly evolved into a potential medium for businesses to engage with clients.The rise of Facebook Messenger and chatbots for facilitating business-customer interactions birthed the idea of WhatsApp Business API and WhatsApp Business application. WhatsApp Business...

Benefits of Chatbots: 8 Reasons Why Your Business Needs Them Now | by Maruti Techlabs | May, 2023

16May

By Maruti TechlabsNo Comments

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Benefits of Chatbots: 8 Reasons Why Your Business Needs Them Now | by Maruti Techlabs | May, 2023

2.5 billion — that’s how many customer service hours businesses will save by 2023 by adopting chatbots, as Juniper Research estimated. As we know, Chatbot growth has been phenomenal across industries in the last few years.Integrating a robust chatbot into your business has become a great way to offer superior customer service, stay ahead of the competition, and increase engagement between your brand and your customers.With the ever-rising popularity of messaging and social media platforms, chatbots are central to every brand’s messaging.There are multiple benefits of implementing chatbots. The key is how businesses can implement chatbots to enhance customer experience and gain a competitive advantage.Chatathon by Chatbot ConferenceIf you are still wondering why chatbots are important, here...