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MobileMonkey Is Now Customers.ai!
MobileMonkey is now Customers.ai!
Why a new name? And why now?
Our Start
When I started MobileMonkey five years ago, the original idea was to help B2C businesses use chat automations to find customers.
At the time, we felt like we were on the cutting edge. Facebook Messenger was adding hundreds of millions users who were sending billions of messages a day.
And Messenger marketing automation worked great for a while. But Meta was calling the shots on what we could offer our customers and they could kill our popular features at any time. It limited the extent of innovations we could create which limited the size and scope of the business we could build.
On top of that, the Messenger chat automation space was intensely competitive.
It was a tough position to be in. St...
