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Conversation Design Resource Guide | by Ayesha Saleem | Feb, 2022
Google’s Conversation Design ResourcesMy favorite place to start and one I refer back to constantly is Google’s Conversation Design Library. Their articles do a great job teaching how to incorporate well known UX practices into conversation design (see: The Rule of Three).Going hand in hand with Google’s Conversation Design Library are their docs which is a more actionable guide to best practices in the CxD space. Their docs outline their design process, conversational components and my personal favorite, a comprehensive style guide.Taken from Google’s Conversation Design Style GuideGoogle’s style guide provides clear examples of how to write for conversational systems with a “Do and “Don’t”.Their conversational components section addresses how to write commands, errors, apologies and more...