Tag: Moderated

Google published an explainer that offers insights into how Google handles reviews left for local businesses on Google Maps. The article outlines the multiple steps and actions Google takes that enables it to review and publish user generated reviews in a matter of seconds. Google shared five steps it takes to ensure that Google Maps reviews are useful and authentic. Step 1: Strict Content Policies The backbone of Google’s approach to moderating reviews left on Google Maps is a well defined content policy. Every website that accepts user generated content must have a well-defined policy describing what is acceptable. This helps users understand the limits and also informs the moderators on when to step in. According to Google: “We’ve created strict content policies to make sure reviews ar...